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FAQ Content:

Key Plantronics Headset Terms

2.5 mm

2.5 millimeter plugs are standard, round plugs. Many Plantronics mobile headsets come with this size of plug, which should fit standard mobile and cordless phones.

3.5 mm

3.5 milimeter plugs are standard, round plugs often found on stereos and computers. They are larger than the 2.5 mm round plugs found on telephones. Many Plantronics computer headsets come with two 3.5 mm plugs which connect into your sound card’s microphone input (pink or red) and line output (black, blue, or green).

Amplifier

Amplifiers make sound louder. This technology enables headsets to be used with corded phones and phone systems. Plantronics manufactures and markets a wide selection of corded, stand-alone amplifiers, such as the Plantronics Vista M12. The Plantronics Vista M22 includes Clearline audio to improve call quality in any environment, especially wideband VoIP. Amplifiers are also included as part of a headset system, such as the Plantronics S11 and Plantronics S12. The CA10 is an amplifier for a cordless headset system so the headset and the amplifier go with you thought out the office.

Analog

Analog refers to a type of sound signal. In regards to Plantronics products, it refers to computer headsets that plug directly into a computer’s sound card with two, round 3.5 mm plugs.

Behind-the-head

Plantronics recently introduced the new, behind-the-head neckband accessory that adds a unique wearing style to DuoPro (Plantronics H181, Plantronics H181N) and DuoSet (Plantronics H141/Plantronics H141N) headsets. The neckband offers a fresh alternative for those looking for a contemporary wearing style.

Binaural

Binaural headsets cover both ears, while monaural headsets cover only one. The Plantronics H261, Plantronics H361N, and Plantronics H101N are popular Plantronics Binaural Headsets.

Bluetooth

Bluetooth is an amazing new wireless technology using short-range radio links that promises to eliminate the cables and wires that currently connect most computing and communications devices. Plantronics using this technology in such products as our new wireless mobile headset, the Plantronics 645 , Plantronics 665 and the Plantronics 510 voyager.

Cell Phone Jack

See “2.5 mm.”

Clearline

Plantronics Clearline is an audio technology used for superior call clarity, and it is featured in the Plantroincs Vista M22 amplifiers. It is compatible with both traditional phones and headsets as well as wideband VoIP phones and headsets. It provides advanced echo management, delivers consistent and comfortable call volume, reduces background noise, and protects against loud noises.

Computer Jack

See “3.5 mm”

Convertible

Plantronics Convertible headsets offer the choice of two wearing styles, usually over-the-head for stability or over-the-ear for easy on/off convenience. These headsets can easily be "converted" from one style to the other in a few simple steps. Plantronics convertible headsets include the DuoPro™ (Plantronics H171/Plantronics H171N), the DuoSet® (Plantronics H141/Plantronics H141N), and the M170/M175 mobile headsets.



DECT

DECT stands for “Digitally Enhanced Cordless Telephony”, which is a type of wireless technology using a voice only 1.9Ghz frequency in certain Plantronics headsets such as the CS55, CS70, CS351, and CS361, as well as others.

DSP (Digital Signal Processing)

In Plantronics computer headsets, DSP refers to computer headsets that connect via the USB port rather than the computer’s sound card.

Ear bud and In-the-ear style

Ear bud style describes a small, discreet headset with a speaker that fits in the ear and the microphone positioned along the cord. The Plantronics H81N office headset, as well as the MX200 cell phone headset are some examples.



Firefly

Firefly is the unique in-use indicator light that lets others know you are on the phone. No more interruptions! You can find it on the Plantronics CT12 cordless headset telephone and the Plantronics S12 Headset System

Handset Receiver Port

The handset receiver is the portion of the telephone that you hold in your hand when talking. It is generally attached to the phone with a curly cord. The hand receiver plugs into the phone’s hand receiver port (usually a square, modular plug).

Headset Port

Only some, but not all, phones have a headset port. This headset port may be a round, 2.5 mm plug, or a square modular RJ9 plug. However, most Plantronics amplifiers are designed to plug into the telephone’s hand receiver port rather than the headset port.

Modular Jack

Modular jack generally refers to modular, RJ9 (telephone like) plugs. Most Plantronics amplifiers use modular ports.

Monoaural

Monoaural headsets cover only one ear, whereas binaural headsets cover both.

Multipoint

Multipoint is also known as “multishifting.” Although all of our Bluetooth headsets can pair with up to 4 different devices, multipoint technology allows some Plantronics Bluetooth headsets to switch active connections between two paired devices. Non-multipoint headsets can be actively connected to only one device at a time.

Noise-canceling

Noise canceling headsets refers to a microphone design that greatly reduces the transmission of background noise, enhancing headset sound quality. Noise-canceling headsets are especially effective for offices with employees in close proximity to one another. In mobile applications, noise-canceling microphones reduce background noise in cars, airports or on the street.



Over-the-ear

Over-the-ear is used to describe Plantronics headsets that have over-the-ear ear loops or other devices to hold headsets in place. The Plantronics H81 TriStar, Plantronics H41 Mirage are some examples.



Over-the-head binaural (over both ears)

When it's important to help filter or screen out background sound, you should consider over-the-head binaural headsets, such as the Supra (H61/H61N) and Encore (Plantronics H101/Plantronics H101N). This style provides sound transmission to both ears.



Over-the-head monaural (over one ear)

Plantronics monaural headsets, on the other hand, deliver sound to one ear. Unless it says otherwise, Plantronics headsets are monaural.

Pairing

Pairing refers to establishing a wireless connection between a headset and a phone. It is often used to describe the initial set up between a Bluetooth headset and phone. Pairing mode is required to make the initial connection between a Plantronics Bluetooth headset and a Bluetooth device. When a Plantronics headset is in pairing mode, it will flash either blue/red or green/red for several minutes. During this time, it is possible to pair the headset to a Bluetooth device.

Quick Disconnect

On the Plantronics H-Series headsets, the Quick Disconnect (QD) is the flat connector at the end of the headset cable that lets you disconnect your headset from an active call when you need to grab a fax or file, then easily reconnect. With the QD, there's no need to put the call on hold or remove your headset.

On the Plantronics P-Series headsets, the Plantronics Quick Disconnect (QD) is the flat connector in the middle of the headset cable that lets you disconnect your headset from an active call when you need to grab a fax or file, then easily reconnect. With the QD, there's no need to put the call on hold or remove your headset..

RJ9

RJ9 is a standard, modular plug on most corded telephones. Many Plantronics amplifiers also use this plug size.

USB

USB stands for “Universal Serial Bus”, and refers to a common port on computers. Some mobile phones also use USB or “mini-usb” connections to transfer data.

VoIP

VoIP stands for “Voice-over internet protocol” and refers to sending voice signals and phone calls over the internet.

Windsmart

WindSmart provides wind-noise reduction technology for optimal sound clarity. It’s highly recommended for calls made outside (or in moving vehicles with open windows).

Additional Information:

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Many have mis-spelled "Plantronics" as: Plantronix, Plantonics, Platronics, plantronic, Planatronics and even Planet Tronics.

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