The economic solution for carbon-based ACD systems that support the RNA feature. Call centers using the most popular models of ACD systems with the “Rep Not Available” feature (RNA) now have the opportunity to enjoy Plantronics clear, crisp communications, and the widest variety of compatible Plantronics call center headsets available on the market.
The Plantronics E10 Headset Adapter is so small and lightweight that it is worn on the body instead of taking up valuable desktop space. Yet within this ergonomically designed package,the E10 offers full desktop adapter functionality. It’s all made possible through the use of Plantronics’ handy Quick Disconnect feature: When the call center agent leaves the console, the disconnected QD automatically informs the ACD system to route incoming calls to available personnel, saving valuable time and improving
"Rep Not Available" feature (RNA) - disconnected QD automatically informs the ACD system to route incoming calls to available personnel, saving valuable time and improving caller satisfaction
Mute switch and recessed volume control
Size of a credit card - compact, designed to be worn on the belt
2 year manufacturer's warranty
For more details see Plantronics E10 datasheet