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Digium Gamechanger! Launches D40, D50, & D70 IP Phones
Today, at ITEXPO, the premiere communications event, Digium launched a line of IP phones that work in conjunction with their Asterisk and Switchvox solutions. This truly could be a gamechanger, since Asterisk is a popular IP-PBX solution that popular 3rd party phone vendors such as Aastra, snom, and Polycom offer products for. This move by Digium and the impact on these phone vendors could be quite interesting. This reminds me of 2008 when Aastra, a traditional IP phone manufacturer decided to offer a full-fledged IP-PBX based on Asterisk, called AastraLink. As I said during the AastraLink 2008 product launch: Aastra Telecom has entered the IP-PBX game with the AastraLink Pro 160. This is a very interesting move since Aastra Telecom is known for their IP phones used by various IP-PBXs, including many of the Asterisk-based solutions - trixbox, AsteriskNOW, Druid, PBX in a Flash, etc. With the AastraLink Pro 160 Aastra is now competing with IP-PBX vendors that purchase their phones. It will be interesting to see if some IP-PBX vendors, especially the Asterisk-based ones, move towards other IP phones such as Polycom
Aastra even admitted in a follow-up interview I did that this was a delicate issue with their partners. Digium offering IP phones could have much more of an impact than Aastra's move did back in 2008. Digium is espousing their new phones by promoting, "Simple configuration and game-changing app engine" as well as "best possible performance, unprecedented integration and a uniquely customizable phone system." “Digium’s new phones mark the launch of the next chapter in our history of innovation,” said Danny Windham, president and CEO of Digium. “These are the first phones designed specifically for Asterisk—with the tightest integration possible between the phones and Asterisk. The success of Asterisk began with the transfer of power from the hands of the proprietary phone vendors to the hands of end users and administrators of phone systems. And now we’ve done it again by bringing control to the desk phone. These phones are absolutely the easiest to install, integrate, provision and use with both Asterisk and Switchvox. And best of all, we’ve done all of this at a very competitive price point, providing our customers with the best value in business phone systems.” Asterisk certainly has always been about customizability. Well, Digium phones include an app engine with a "simple yet powerful JavaScript API" that lets programmers create custom apps that run on the phones. They aren’t simply XML pages - Digium phone apps can interface directly with core phone features. Continue reading Digium Gamechanger! Launches D40, D50, & D70 IP Phones... Tags: aastra, asterisk, d40, d50, d70, danny windham, digium, ip phone, ip-pbx, mark spencer, polycom, snom, switchvox, voip, xorcom Related tags: phone vendors, asterisk based, phone systems, digium phones, asterisk switchvox, phones
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Zultys MX Release 7.0 Unified Communications Release Adds Android Support
At ITEXPO in Miami, Zultys today announced their latest UC software offering mobility features for Android, call center enhancements, and third-party CRM integrations. The latest major firmware release for the MX platform, MX Release 7.0 Unified Communications Software is a secure, all-in-one SIP-based IP phone system that is highly scalable and highly customizable. This version also includes enhancements to SIP security. Zultys introduced Zultys Mobile Communicator for iPhone and Blackberry users in MX Release 6.0. In MX Release 7.0, Zultys adds support to Android-powered devices. Mobile workers using Android may leverage the same real-time Unified Communications (UC) features as their on-premises and Blackberry/iPhone-using counterparts, essentially transforming their mobile smartphone into a fully featured business phone. Key features of the Zultys Mobile Communicator for Android include: Presence, access to company directories, call log, secure IM, single-number contact and more Advanced call handling features, including hold and transfer MX Release 7.0 enhances support for Salesforce.com Communicator and the Outlook Communicator. The enhanced Salesforce.com Communicator supports multiple call appearances and the latest Web browsers such as Firefox 4.0+ and Internet Explorer 8+. Zultys’ Salesforce.com Communicator is now featured on the Salesforce.com Appxchange. Both Communicators allow contact center agents to selectively log into queues and to use any phone in the world as their office phone, ensuring that companies are able to reap the benefits of a distributed workforce. MX Release 7.0 users are able to tailor the MXIE Unified Communications client interface according to user preferences. Users may reposition toolbars and windows such as address book, call log, voice mail, contact center queues and many more to any location on the main screen. Windows may be docked into tabs to ensure efficient use of screen space, or kept separate to provide immediate visibility of the most important information. In addition, the new Zultys Quick Contact bar with its intelligent filtering enables users to instantly search all address books for a contact's name or number, then call or send an IM directly from the Quick Contact bar. SIP Security Enhancements The MX system actively monitors network packets and dynamically blocks suspicious traffic while also remaining invisible to hacking attempts. System administrators may now implement tighter Network Admission Control policies through the introduction of Trusted/Untrusted network classifications and configurable Denial of Service attack detection thresholds. The built-in security features ensure that Zultys customers can confidently deploy Internet-connected tele-workers and SIP trunking services without needing to purchase expensive third-party SIP-aware firewalls or manage complex network architectures. MX Release 7.0 adds to the aforementioned vast list of benefits with a variety of additional unique features and functionalities: Multiple Music on Hold Playlists—Enables each contact center queue or group of users to have a unique music playlist for parties on hold, park and in queue (especially useful in situations where a single MX serves multiple distinct businesses). Effectively, the system now supports 64 music sources. Voice mail enhancements—Provides options for announcement-only voice mailbox and auto-deletion of voice mail messages Integrated Contact Center functionalities o SuperView, Zultys' real-time statistics monitoring screen for contact centers, now enables supervisors to pick and choose which real-time statistics they see and the order in which the information is displayed. o Report Scheduler for MXreport enables report customization and automatic, scheduled delivery to a user's email in-box (or saved to the user's computer or network) every day, week, month, etc. Pricing and Availability MX Release 7.0 will be available in February. Existing customers with a current software subscription are eligible for free access to the upgrade. Tags: im, ip-pbx, mx release 7.0, outlook, presence, salesforce.com, sip, uc, unified communications, video conferencing, voip, zultsys Related tags: contact center, unified communications, salesforce communicator, quick contact, third party, ultys
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