{"title":"Cell Phone Headsets","description":"\u003ch2\u003eMobile phone headsets built for hands-free calls on the go\u003c\/h2\u003e\n\u003cp\u003eEvery mobile phone headset here is built around one job: taking a call without holding your phone, whether you're driving, commuting, or just walking around the house. Most are single-ear Bluetooth earpieces — and that's not an old-fashioned design choice, it's often the legally correct one.\u003c\/p\u003e\n\u003cp\u003eIf you're buying for driving specifically, that single detail matters more than battery life or brand. Read on before you pick a stereo pair out of habit.\u003c\/p\u003e\n\n\u003cdiv data-zone=\"below-products\"\u003e\u003c\/div\u003e\n\n\u003ch2\u003eWhy a mobile phone headset for driving is usually single-ear\u003c\/h2\u003e\n\u003cp\u003eA mobile phone headset for driving is almost always mono, single-ear — and in a growing number of states, that's the design the law actually requires. Several state hands-free laws don't just permit a headset; they specifically require one ear to stay uncovered. Illinois, New York, Georgia, and Rhode Island all restrict drivers to a single earpiece, and Colorado's Department of Transportation states plainly that driving with both ears covered is illegal there, since it can block out sirens and horns. That means a pair of true wireless stereo earbuds — AirPods included — can put you on the wrong side of the law in exactly the states where a mono Bluetooth headset for cell phone use keeps you compliant.\u003c\/p\u003e\n[callout type=\"honest\"]As of 2026, 33 states plus D.C. enforce comprehensive hands-free driving laws banning any handheld phone use — and the requirement isn't uniform. Some states only ban holding the phone; others specifically restrict how many ears you can cover. Check your state's exact wording before assuming any Bluetooth headset satisfies the law where you drive.[\/callout]\n\u003cp\u003eThis is the detail a stereo-earbud buyer usually misses: it's not about which headset sounds best, it's about which one keeps one ear open for sirens, horns, and the car merging next to you — and, in a growing number of states, which one keeps you legal at all.\u003c\/p\u003e\n\n\u003ch2\u003eBluetooth headset for iPhone or Android — does it matter which you buy?\u003c\/h2\u003e\n\u003cp\u003eA Bluetooth headset for iPhone and a Bluetooth headset for Android phone use are typically the same hardware — Bluetooth is a universal standard, so the microphone, the noise cancellation, and the call quality work identically on both. What differs is the extras layered on top:\u003c\/p\u003e\n[compare]\u003cdiv\u003e\n\u003cstrong\u003eiPhone.\u003c\/strong\u003e Voice-assistant access defaults to Siri, and charging is increasingly USB-C now that Apple has moved off Lightning on current models. A headset mic for iPhone use pairs the same way as any other Bluetooth accessory — through Settings, not an app.\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003eAndroid.\u003c\/strong\u003e Voice control routes to Google Assistant, and most headsets for an Android smartphone charge over USB-C, which has been the Android standard for years. Pairing works the same way, through the phone's Bluetooth settings.\u003c\/div\u003e[\/compare]\n\u003cp\u003eThe one place compatibility genuinely narrows is voice command phrasing and any companion app a brand offers for firmware updates or customizing the button layout — those are typically iOS- or Android-specific downloads, even though the headset itself works with either phone. If you split time between a personal Android and a work iPhone, that's a reason to care about the next feature more than the OS.\u003c\/p\u003e\n\n\u003ch2\u003eChoosing the best mobile phone bluetooth headset: battery, range, and two-phone pairing\u003c\/h2\u003e\n\u003cp\u003ePast the driving-legal question, three things separate a headset you actually keep using from one that ends up in a drawer. Battery life on a mobile phone headset is usually measured in both talk time and standby days, and the gap between those two numbers matters: the Jabra Talk 45, for example, is rated for up to 6 hours of calls but as much as 8 days of standby, so it survives a week of occasional use, not just a single long drive.\u003c\/p\u003e\n[stat]Up to 14 hours of talk time and 300 ft (100 m) of Bluetooth range on current mono headsets like the Jabra Talk 65 and BlueParrott M300-XT — enough to leave your phone in another room and still take the call[\/stat]\n\u003cp\u003eBluetooth multipoint is the feature worth checking next: a bluetooth headset for two cell phones connects to both at once, so a call on your work line and a call on your personal line both ring through the same earpiece without re-pairing — genuinely useful if you carry two devices. And for anyone driving for a living, BlueParrott's mobile-focused models add a windproof, noise-cancelling boom mic rated to cut out roughly 80% of background noise, which is the difference between a dispatcher hearing you clearly at highway speed and hearing wind. Here's what a cell phone headset with mic in this collection typically includes:\u003c\/p\u003e\n[checklist]\u003cli\u003e[icon:bluetooth] Bluetooth 5.x pairing, with multipoint support on select models for two phones at once\u003c\/li\u003e\u003cli\u003eA noise-cancelling microphone tuned for hands-free calling in a car or on the street\u003c\/li\u003e\u003cli\u003eMono, single-ear wearing style — the standard for driving and situational awareness\u003c\/li\u003e\u003cli\u003eiOS and Android compatibility, with Siri or Google Assistant voice access\u003c\/li\u003e\u003cli\u003eUSB-C charging on current models\u003c\/li\u003e\u003cli\u003eAn earhook or over-the-head wearing style option depending on the model\u003c\/li\u003e[\/checklist]\n\u003cp\u003eSeries worth knowing: Jabra's Talk 45 and Talk 65 cover the everyday mobile-calling range, Poly's Voyager 5200, Legend, and Free target premium noise cancellation and comfort, and BlueParrott's lineup is built specifically for drivers who need the mic to win against wind and road noise. Browse the grid above by battery life and range, or check the Bluetooth Headsets and Wired Headsets collections if you're shopping for a computer or desk phone instead of a mobile phone.\u003c\/p\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n\u003cdetails\u003e\u003csummary\u003eWhat's the best mobile phone bluetooth headset for driving?\u003c\/summary\u003e\u003cp\u003eThe best mobile phone bluetooth headset for driving is a mono, single-ear model with a noise-cancelling mic — mono matters because several states' hands-free laws specifically require one ear to stay uncovered while driving. The Jabra Talk 65 and BlueParrott M300-XT are strong picks, both rated for around 14 hours of talk time and roughly 80% background noise reduction on calls.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eIs it legal to wear a Bluetooth headset while driving?\u003c\/summary\u003e\u003cp\u003eIn most U.S. states, yes — hands-free laws in 33 states plus D.C. specifically permit a Bluetooth earpiece even though they ban holding a phone. The detail that trips people up: several states, including Illinois, New York, Georgia, and Rhode Island, only allow a single-ear device, meaning stereo earbuds covering both ears can violate the same law a mono mobile phone headset satisfies. Always confirm your specific state's wording.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eDoes a bluetooth headset with microphone for mobile phone work with both iPhone and Android?\u003c\/summary\u003e\u003cp\u003eYes — a bluetooth headset with microphone for mobile phone use pairs identically with iPhone and Android, since Bluetooth is a universal standard and the hardware doesn't change between operating systems. The differences are minor: voice commands route to Siri on iPhone and Google Assistant on Android, and any companion app for firmware or button customization is typically platform-specific even though the headset itself isn't.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eCan a bluetooth headset connect to two cell phones at once?\u003c\/summary\u003e\u003cp\u003eYes, if it supports Bluetooth multipoint. A bluetooth headset for two cell phones stays paired to both simultaneously, so calls on either line ring through the same earpiece without manually switching connections. It's a common feature on business-focused mobile phone headsets and worth checking for if you carry a work phone and a personal phone.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eHow long do mobile phone headset batteries last?\u003c\/summary\u003e\u003cp\u003eMost mobile phone headsets run 6 to 14 hours of continuous talk time, but standby time is often the more useful number for occasional use — models like the Jabra Talk 45 hold a charge for up to 8 days on standby, so light, everyday callers rarely need to charge more than once a week.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eWhat's the difference between a wired and wireless headset for cell phone use?\u003c\/summary\u003e\u003cp\u003eA wired headset for cell phone use connects through a 3.5mm jack or USB-C and needs no charging, but ties you to a cable. A wireless headset for cell phone use pairs over Bluetooth with no cord at all, at the cost of a battery you need to manage. For driving and hands-free calling specifically, wireless is standard practice; wired mobile phone headsets are mainly a budget or backup option now.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e","products":[{"product_id":"jabra-gn2125-noise-canceling-binaural-headset","title":"Jabra GN2125 Noise-Canceling Binaural Headset (QD, Telecoil Option)","description":"\u003ch2\u003eThe Jabra GN2125 covers both ears\u003c\/h2\u003e\n\n\u003cp\u003eIn an open-plan office, the hard part isn't hearing your caller — it's hearing your caller over the dozen conversations three feet away. The Jabra GN2125 noise canceling binaural headset answers that by covering both ears, sealing the floor out so the only voice you're tracking is the one on the line.\u003c\/p\u003e\n\n\u003cp\u003eIt's a corded, single-purpose desk-phone headset from Jabra's long-running 2100 series — light, durable, built for full shifts. It comes in three versions, and one is unusual: alongside the standard Quick Disconnect and a ready-to-wire desk-phone bundle, there's a telecoil version made specifically for people who wear hearing aids.\u003c\/p\u003e\n\n\u003ch2\u003eBuild the exact Jabra GN2125 you need\u003c\/h2\u003e\n\n\u003cp\u003eThree versions. The first question is whether the wearer uses a hearing aid; after that, it's how the headset connects to the phone.\u003c\/p\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003e[icon:headset-stereo] Headset Only (Quick Disconnect).\u003c\/strong\u003e The standard binaural Jabra GN2125 with a Jabra QD end and nothing else. Pick this if you already run Jabra cords or amplifiers at the desk, or you'll order the connection separately.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003e[icon:headset-stereo] Direct Connect Bundle (includes RJ9 cord).\u003c\/strong\u003e The same headset plus an RJ9 cord that plugs into a desk phone's headset port — a complete kit for phones with an RJ9 jack.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003e[icon:headset-stereo] Telecoil version (hearing-aid compatible).\u003c\/strong\u003e A binaural GN2125 with a telecoil built into the earpiece, for a wearer whose hearing aid has a T-coil. Pick this when the user keeps their hearing aids in and needs the phone audio to reach them cleanly. It still needs a connection cord or amplifier, like the others.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eHow the Jabra GN2125 Telecoil works with hearing aids\u003c\/h2\u003e\n\n\u003cp\u003eThe Jabra GN2125 Telecoil sends phone audio to a hearing aid magnetically instead of acoustically. A telecoil (T-coil) sits on the plain back side of one earpiece; the wearer switches their hearing aid to its \"T\" setting, holds that side of the earpiece against the aid, and the call passes inductively — straight into the hearing aid, bypassing its microphone.\u003c\/p\u003e\n\n\u003cp\u003eThat bypass is the entire point. When a hearing aid's own microphone sits near a speaker, it tends to squeal with feedback and re-amplifies the room along with the call. Sending the audio by induction skips both problems — no feedback whistle, and none of the surrounding noise the aid would otherwise pull in.\u003c\/p\u003e\n\n[compare]\n\u003cdiv\u003e\n\u003cstrong\u003eTelecoil (inductive)\u003c\/strong\u003e\u003cbr\u003eAudio passes magnetically into the hearing aid's T-coil, bypassing its mic. No feedback squeal, and the room noise an aid would amplify never enters the signal.\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003eStandard earpiece (acoustic)\u003c\/strong\u003e\u003cbr\u003eSound plays out a speaker into the ear or the hearing-aid mic. Fine for typical hearing, but for many aid wearers it invites feedback and re-amplified background noise.\u003c\/div\u003e\n[\/compare]\n\n[callout type=\"honest\"]The Telecoil version only helps if the wearer's hearing aid actually has a telecoil and it's switched to the \"T\" program — not every aid includes one, and some need an audiologist to enable it. Confirm the user has a working T-coil before ordering this version; if they don't, the standard Jabra GN2125 is the right pick. The Job Accommodation Network (AskJAN) lists the GN2125 Telecoil among headset options for hearing-aid users, which makes it a common starting point for workplace accommodations.[\/callout]\n\n\u003ch2\u003eWill the Jabra GN2125 connect to your phone?\u003c\/h2\u003e\n\n\u003cp\u003eNot on its own — every version of the Jabra GN2125 ends in a Quick Disconnect and needs a bridge to the phone. For a desk phone with an RJ9 headset port, the direct-connect cord (in the Bundle) plugs straight in. For a phone without one, or to add inline volume and mute, you connect through a Jabra amplifier instead. This applies to all three versions, the Telecoil included — confirm your phone model before choosing, and budget the cord or amplifier into a Headset-Only or Telecoil order.\u003c\/p\u003e\n\n\u003ch3\u003eBoth ears, and a mic that fights the room\u003c\/h3\u003e\n\n\u003cp\u003eCovering both ears is the binaural advantage: quiet or weak callers come through clearly, and the conversations around you fade back. The flex-boom noise-canceling microphone does the same job in reverse, keeping the floor's noise out of what your caller hears. Bend the boom to your mouth once and it holds position.\u003c\/p\u003e\n\n\u003ch3\u003eA built-in guard for your hearing\u003c\/h3\u003e\n\n[card title=\"PeakStop caps the spikes\"]Jabra's PeakStop technology holds sudden bursts — line tones, fax screeches, feedback — inside a safe range before they reach your ears. On a high-volume desk, and especially for anyone already managing their hearing, that protection adds up across a shift.[\/card]\n\n\u003ch3\u003eComfortable enough to forget\u003c\/h3\u003e\n\n\u003cp\u003eA click-stop headband keeps its setting once adjusted, and the pillow-soft cushions rest lightly over both ears. The GN2125 is light enough that a full shift doesn't turn into a headache, and the cushions are replaceable when they flatten with use.\u003c\/p\u003e\n\n\u003cp\u003eMost binaural headsets force one decision — block the room or don't. The Jabra GN2125 lets you make a second, quieter one: whether the person wearing it has hearing needs the standard versions can't meet. That's rare in a corded desk-phone headset, and it's why the GN2125 has stayed in catalogs long after flashier models came and went. Match the version to the wearer and the phone, and it works, shift after shift.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n  \u003cli\u003eJabra GN2125 noise canceling binaural headset — click-stop headband, soft ear cushions, flex-boom NC microphone\u003c\/li\u003e\n  \u003cli\u003eJabra Quick Disconnect end\u003c\/li\u003e\n  \u003cli\u003eQuick start guide\u003c\/li\u003e\n  \u003cli\u003eRJ9 direct-connect desk phone cord — included with the Direct Connect Bundle only\u003c\/li\u003e\n  \u003cli\u003eTelecoil-equipped earpiece — on the Telecoil version only\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHeadset Only and the Telecoil version ship without a connection cord; you supply the RJ9 cord or a Jabra amplifier. The Direct Connect Bundle includes the RJ9 cord for phones with a headset port.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n  \u003ctbody\u003e\n    \u003ctr\u003e\n\u003cth\u003eType\u003c\/th\u003e\n\u003ctd\u003eBinaural (both-ear) corded headset\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eSeries\u003c\/th\u003e\n\u003ctd\u003eJabra (GN Netcom) 2100 series\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMicrophone\u003c\/th\u003e\n\u003ctd\u003eNoise-canceling, flex (bendable) boom\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eHearing protection\u003c\/th\u003e\n\u003ctd\u003eJabra PeakStop (sudden-sound limiting)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eHearing-aid compatibility\u003c\/th\u003e\n\u003ctd\u003eTelecoil version only — T-coil on the plain side of the earpiece; works with standard telecoil-equipped hearing aids set to \"T\"\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eHeadband\u003c\/th\u003e\n\u003ctd\u003eClick-stop, adjustable; pillow-soft ear cushions\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnector\u003c\/th\u003e\n\u003ctd\u003eJabra Quick Disconnect\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnection\u003c\/th\u003e\n\u003ctd\u003eRequires a Jabra amplifier or direct-connect cord; RJ9 cord included with the Direct Connect Bundle\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eTelecoil part number\u003c\/th\u003e\n\u003ctd\u003e2127-80-54 (Telecoil version)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWarranty\u003c\/th\u003e\n\u003ctd\u003e2-year manufacturer warranty (Jabra)\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware.\u003c\/strong\u003e The Jabra GN2125 is an analog Quick Disconnect headset — no USB, no drivers, no Microsoft Teams or Zoom certification on its own. To use it with a computer softphone, you'd add a Jabra USB-to-QD adapter; for a dedicated PC headset, a purpose-built USB model is usually the better choice.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eHardware.\u003c\/strong\u003e The GN2125 connects to a desk phone through an RJ9 direct-connect cord into the phone's headset port (included with the Bundle), or through a Jabra amplifier for phones without a headset port. Jabra's direct-connect and Smart Cords cover a wide range of desk phones — check your phone model against Jabra's compatibility guide before choosing.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003ePlatforms.\u003c\/strong\u003e The Jabra GN2125 is built for desk-phone telephony in contact centers and offices, where binaural coverage helps agents lock onto the call. The Telecoil version extends that to hearing-aid users, making it a practical option for workplace accessibility and ADA accommodations.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat is the Jabra GN2125 noise canceling binaural headset?\u003c\/summary\u003e\u003cp\u003eThe Jabra GN2125 is a corded, both-ear (binaural) desk-phone headset from Jabra's 2100 series, with a noise-canceling flex-boom mic, a click-stop headband, and a Jabra Quick Disconnect. It comes in standard, RJ9-bundle, and telecoil (hearing-aid compatible) versions, and is aimed at contact centers and offices.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eHow does the Jabra GN2125 Telecoil version work with hearing aids?\u003c\/summary\u003e\u003cp\u003eThe Jabra GN2125 Telecoil has a telecoil built into the earpiece that sends phone audio magnetically into a hearing aid. The wearer switches their hearing aid to the \"T\" setting and holds the plain side of the earpiece against the aid; the call passes inductively into the aid, bypassing its microphone, which avoids feedback squeal and re-amplified room noise.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWill the Jabra GN2125 work with any hearing aid?\u003c\/summary\u003e\u003cp\u003eOnly the Telecoil version is hearing-aid compatible, and only with aids that have a telecoil switched to the \"T\" program. Not every hearing aid includes a telecoil, and some need an audiologist to enable it — confirm the wearer has a working T-coil before ordering. If they don't, the standard GN2125 is the right choice.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the Jabra GN2125 connect to my desk phone?\u003c\/summary\u003e\u003cp\u003eThe Jabra GN2125 works with most desk phones, but not on its own — it ends in a Quick Disconnect. If your phone has an RJ9 headset port, the included direct-connect cord (in the Bundle) plugs straight in; if not, you connect through a Jabra amplifier. This is true of all three versions, so plan a cord or amplifier into a Headset-Only or Telecoil order.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat's the difference between the Jabra GN2125 and the GN2124?\u003c\/summary\u003e\u003cp\u003eThe GN2125 is binaural — it covers both ears to block out the room. The GN2124 is monaural, covering one ear so you stay aware of your surroundings. Both are 2100-series corded headsets with a noise-canceling flex boom and a Quick Disconnect; the GN2125 also offers a telecoil version for hearing-aid users.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eShould I get Headset Only, the Direct Connect Bundle, or the Telecoil version?\u003c\/summary\u003e\u003cp\u003eChoose the Telecoil version if the wearer uses a telecoil-equipped hearing aid. Otherwise, choose the Direct Connect Bundle if your desk phones have an RJ9 headset port (it arrives ready to use), or Headset Only if you already have Jabra cords or amplifiers in place. The headset is the same binaural GN2125 in every case.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e\n\n\u003c!-- SUGGESTED: simple diagram of the telecoil path — earpiece T-coil sending audio inductively to a hearing aid set to \"T\" — plus an image of the RJ9 cord plugging into a desk phone headset port --\u003e","brand":"Jabra","offers":[{"title":"Headset Only (Quick Disconnect)","offer_id":48504443928820,"sku":"01-0247","price":149.95,"currency_code":"USD","in_stock":true},{"title":"Direct Connect Bundle (Includes RJ9)","offer_id":48504443961588,"sku":"01-0247+smart","price":179.95,"currency_code":"USD","in_stock":true},{"title":"Telecoil Version (Hearing Aid)","offer_id":48504443994356,"sku":"2127-80-54","price":239.96,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/2125.jpg?v=1751512802"},{"product_id":"plantronics-pth200-spectralink-tristar-headset","title":"Plantronics PTH200 Spectralink Tristar Headset *DISCONTINUED*","description":"\u003cdiv style=\"left: 1px; top: -2000px; position: absolute; z-index: 115;\"\u003e\n\u003ch1\u003e\u003cb\u003e\u003cspan style=\"font-family: arial, helvetica, sans-serif; font-size: small;\"\u003ePlantronics H81 Supra headset\u003c\/span\u003e\u003c\/b\u003e\u003c\/h1\u003e\n\u003ch2\u003e\u003cb\u003e\u003cspan style=\"font-family: arial, helvetica, sans-serif; font-size: small;\"\u003ePlantronics H81 Supra\u003c\/span\u003e\u003c\/b\u003e\u003c\/h2\u003e\n\u003ch2\u003e\u003ci\u003e\u003cspan style=\"font-family: arial, helvetica, sans-serif; font-size: small;\"\u003ePlantronics H81 Supra headset\u003c\/span\u003e\u003c\/i\u003e\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003ch3\u003e\u003cspan style=\"color: rgb(255, 42, 0);\"\u003e\u003cstrong\u003e\u003cspan style=\"font-family: arial, helvetica, sans-serif; font-size: small;\"\u003eDiscontinued by Poly, no replacement available.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp\u003e\u003cspan style=\"font-family: arial, helvetica, sans-serif; font-size: small;\"\u003eThis Plantronics PTH200 is a modified version of the TriStar Noise Canceling headset, made for use with the Spectralink PTB410, LTB100, E340, H340, I640, 8020 and 8030. The special shielding in the cord mitigates a buzz sound which would otherwise occur with a standard Plantronics headset. The PTH200 comes with the necessary cord to connect to Spectralink so no additional parts are required. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan style=\"font-family: arial, helvetica, sans-serif; font-size: small;\"\u003eKey Features:\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"font-family: arial, helvetica, sans-serif; font-size: small;\"\u003eEarbud style headset \u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003c!--StartFragment --\u003e\u003cspan style=\"font-family: arial, helvetica, sans-serif; font-size: small;\"\u003eFour sizes of user-selectable earbuds \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-family: arial, helvetica, sans-serif; font-size: small;\"\u003eUnique three-point fit \u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003c!--StartFragment --\u003e\u003cspan style=\"font-family: arial, helvetica, sans-serif; font-size: small;\"\u003eQuick-disconnect assembly \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-family: arial, helvetica, sans-serif; font-size: small;\"\u003eWeighs less than half an ounce \u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan style=\"font-family: arial, helvetica, sans-serif;\"\u003e\u003cspan style=\"font-size: small;\"\u003e\u003cstrong\u003eNote:\u003c\/strong\u003e This headset come with 2 QD to connector plug in cables.  One is a 2.5mm connector and the other is a 3.5mm plug in connector.\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cdiv class=\"arrow\"\u003e\u003cspan style=\"font-family: arial, helvetica, sans-serif; font-size: small;\"\u003e\u003ca href=\"https:\/\/headsetplus.com\/product677\/product_info.html\" target=\"_blank\"\u003e3.5mm connector cable - 40845-01 \u003c\/a\u003e\u003c\/span\u003e\u003c\/div\u003e\n\u003cdiv class=\"arrow\"\u003e\n\u003cdiv class=\"arrow\"\u003e\n\u003ca href=\"http:\/\/headsetplus.com\/product1238\/product_info.html\" target=\"_blank\"\u003e\u003cspan style=\"font-family: arial, helvetica, sans-serif; font-size: small;\"\u003e \u003c\/span\u003e\u003c\/a\u003e\n\u003cdiv class=\"arrow\"\u003e\u003ca href=\"http:\/\/headsetplus.com\/product1238\/product_info.html\" target=\"_blank\"\u003e\u003cspan style=\"font-family: arial, helvetica, sans-serif; font-size: small;\"\u003e2.5mm connector cable - 64279-02\u003c\/span\u003e\u003c\/a\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"Plantronics","offers":[{"title":"Default Title","offer_id":46631683031284,"sku":"8K781AA+85Q37AA+85S11AA","price":0.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/PTH200.jpg?v=1751513063"},{"product_id":"plantronics-pth100-spectralink-nortel-wlan-mono-headset","title":"Plantronics PTH100 SpectraLink \u0026 Nortel WLAN Mono Noise-Canceling Headset","description":"\u003ch2\u003eThe PTH100 stops the SpectraLink buzz\u003c\/h2\u003e\n\n\u003cp\u003ePlug a normal headset into a SpectraLink handset and you'll often hear it before your caller does — a faint buzz or hum riding under every call. The Plantronics PTH100 exists to solve exactly that. It's a mono, noise-canceling headset with specially shielded cords, built so SpectraLink and Nortel WLAN wireless handsets stay quiet.\u003c\/p\u003e\n\n\u003cp\u003eIt isn't a different-sounding headset or a fancier one. The PTH100 is a standard Plantronics H-series mono headset with one critical change: shielding in the cable that blocks the interference these wireless phones produce. Everything else is the familiar headband with a noise-canceling mic and a Quick Disconnect.\u003c\/p\u003e\n\n\u003ch2\u003eWhy a standard headset buzzes on SpectraLink\u003c\/h2\u003e\n\n\u003cp\u003eSpectraLink and Nortel WLAN handsets are wireless, and the radio they use to stay connected leaks enough interference that an ordinary headset cord picks it up and turns it into an audible buzz or hum. The PTH100's cords are shielded to block that interference, so the line stays clean. That's why you can't just use any Plantronics headset with these phones — it has to be the shielded version.\u003c\/p\u003e\n\n[card title=\"One invisible change, and it's the whole point\"]The PTH100 looks like any other mono Plantronics headset because, apart from the cords, it is one. The shielding is invisible, and it's the entire reason the product exists: it's what turns a buzzing, unusable connection into a clean call on a SpectraLink or Nortel WLAN handset. Same comfort, same noise-canceling mic — just cords that don't pick up the phone's radio.[\/card]\n\n\u003ch2\u003eWhich phones the PTH100 fits\u003c\/h2\u003e\n\n\u003cp\u003eThe PTH100 is made for SpectraLink wireless handsets and the Nortel and Avaya phones built on the same platform. It's certified for the SpectraLink PTB410, LTB100, E340, H340, I640, 8020, and 8030, and it's also the shielded headset for the Nortel WLAN 2210 and 2211.\u003c\/p\u003e\n\n\u003cp\u003eBecause it ships with both a 2.5mm and a 3.5mm shielded cable, the PTH100 connects to whichever jack your handset uses — there's nothing else to buy and no amplifier involved. If your phone isn't a SpectraLink or Nortel WLAN handset, though, you don't need the PTH100.\u003c\/p\u003e\n\n[callout type=\"honest\"]Buy the PTH100 only if you have one of these wireless handsets. The shielded cord is the one thing that sets it apart, and it solves a problem that only these SpectraLink and Nortel WLAN phones have. On a standard desk phone or softphone, a regular Plantronics headset will work just as well and cost less — so match the PTH100 to the phone it's built for, and use a standard headset everywhere else.[\/callout]\n\n\u003ch3\u003ePTH100 or PTH200?\u003c\/h3\u003e\n\n\u003cp\u003eSpectraLink users have two shielded options, and the choice comes down to your environment.\u003c\/p\u003e\n\n[compare]\n\u003cdiv\u003e\n\u003cstrong\u003ePTH100 — headband, noise-canceling mic\u003c\/strong\u003e\u003cbr\u003eA mono headband with a noise-canceling microphone. The pick for normal or noisy environments, where you need to keep background noise out of the call.\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003ePTH200 — earhook, voice tube\u003c\/strong\u003e\u003cbr\u003eAn over-the-ear style with a clear voice tube instead of a mic. The pick for relatively quiet environments and anyone who prefers an earhook.\u003c\/div\u003e\n[\/compare]\n\n\u003cp\u003eThe PTH100 is a single-purpose tool, and it does that one job completely: a clean, buzz-free connection to a SpectraLink or Nortel WLAN handset, in a comfortable mono headset with the right shielded cables already in the box. If you run these wireless phones, it's the headset built for them, backed by HeadsetPlus's lifetime support.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n  \u003cli\u003ePlantronics PTH100 mono noise-canceling headband headset with Quick Disconnect\u003c\/li\u003e\n  \u003cli\u003eShielded 2.5mm connector cable (QD to 2.5mm)\u003c\/li\u003e\n  \u003cli\u003eShielded 3.5mm connector cable (QD to 3.5mm)\u003c\/li\u003e\n  \u003cli\u003eSoft ear cushion (fitted) and quick start guide\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eBoth cables are included, so the PTH100 connects to whichever jack your SpectraLink or Nortel WLAN handset uses — no amplifier or extra parts needed.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n  \u003ctbody\u003e\n    \u003ctr\u003e\n\u003cth\u003eType\u003c\/th\u003e\n\u003ctd\u003eMonaural (single-ear), over-the-head headband\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMicrophone\u003c\/th\u003e\n\u003ctd\u003eNoise-canceling\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnector\u003c\/th\u003e\n\u003ctd\u003ePoly Quick Disconnect (QD)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eIncluded cables\u003c\/th\u003e\n\u003ctd\u003eTwo shielded QD cables — 2.5mm (old 64279-02) and 3.5mm (old 40845-01)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003ePurpose\u003c\/th\u003e\n\u003ctd\u003eShielded cords mitigate the buzz\/hum that SpectraLink and Nortel WLAN wireless handsets cause with standard headsets\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eCompatible handsets\u003c\/th\u003e\n\u003ctd\u003eSpectraLink PTB410, LTB100, E340, H340, I640, 8020, 8030; Nortel WLAN 2210 \/ 2211; SpectraLink-built Nortel and Avaya wireless handsets\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eBase \/ lineage\u003c\/th\u003e\n\u003ctd\u003ePlantronics H-series mono noise-canceling headset (historically based on the H51N SupraPlus)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eQuiet-environment alternative\u003c\/th\u003e\n\u003ctd\u003ePTH200 (earhook style with clear voice tube)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003ePart number\u003c\/th\u003e\n\u003ctd\u003e783Q1AA+85Q37AA+85S11AA (older part 61934-11)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWarranty\u003c\/th\u003e\n\u003ctd\u003e2-year manufacturer warranty, plus HeadsetPlus lifetime technical support\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003eHandsets.\u003c\/strong\u003e The PTH100 is built for SpectraLink wireless handsets — the PTB410, LTB100, E340, H340, I640, 8020, and 8030 — and for the Nortel WLAN 2210 and 2211 and the SpectraLink-platform Nortel and Avaya wireless phones. Confirm your exact model before ordering.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eConnection.\u003c\/strong\u003e The headset ends in a Poly Quick Disconnect and includes two shielded cables, 2.5mm and 3.5mm, so it plugs directly into the headset jack on your handset. No amplifier or additional cord is required.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eNote.\u003c\/strong\u003e The shielding addresses interference specific to these wireless handsets. On a standard desk phone, softphone, or any other platform, you don't need the PTH100 — a regular Plantronics H-series headset is the correct, lower-cost choice there.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhy do I need the PTH100 instead of a standard headset for SpectraLink?\u003c\/summary\u003e\u003cp\u003eSpectraLink and Nortel WLAN handsets are wireless, and their radio leaks interference that an ordinary headset cord picks up as an audible buzz or hum. The Plantronics PTH100 uses shielded cords that block that interference, keeping the line clean. A standard headset will buzz on these phones, which is exactly the problem the PTH100 is built to solve.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhich SpectraLink phones does the PTH100 work with?\u003c\/summary\u003e\u003cp\u003eThe PTH100 is certified for the SpectraLink PTB410, LTB100, E340, H340, I640, 8020, and 8030, and it's also the shielded headset for the Nortel WLAN 2210 and 2211 and SpectraLink-built Nortel and Avaya wireless handsets. If your model isn't on this list, confirm it before ordering.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the PTH100 come with the cable I need?\u003c\/summary\u003e\u003cp\u003eYes. The PTH100 ships with both a 2.5mm and a 3.5mm shielded cable, so it connects to whichever jack your SpectraLink or Nortel WLAN handset uses. Nothing else is required — no amplifier and no extra cord.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat's the difference between the PTH100 and the PTH200?\u003c\/summary\u003e\u003cp\u003eBoth are shielded SpectraLink headsets. The PTH100 is a headband with a noise-canceling microphone, for normal or noisy environments. The PTH200 is an earhook style with a clear voice tube instead of a mic, for relatively quiet environments. Choose the PTH100 when you need to keep background noise out of the call.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eIs the PTH100 noise-canceling?\u003c\/summary\u003e\u003cp\u003eYes. The PTH100 has a noise-canceling microphone that keeps your background out of the caller's ear, in a comfortable single-ear headband. It's the noise-canceling member of the shielded SpectraLink pair; the PTH200 uses a voice tube instead.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e\n\n\u003c!-- SUGGESTED: a clear photo of the two included shielded cables (2.5mm and 3.5mm) alongside the headset, to make \"both cables included\" obvious; only if a real manufacturer URL is available --\u003e","brand":"Plantronics","offers":[{"title":"Default Title","offer_id":46631683064052,"sku":"783Q1AA+85Q37AA+85S11AA","price":169.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/PTH100.jpg?v=1751513066"},{"product_id":"jabra-gn2124-4-in-1-flex-mono-headset","title":"Jabra GN2124 4-in-1 Flex Mono Headset (Noise-Canceling, QD)","description":"\u003ch2\u003eThe Jabra GN2124 wears four different ways\u003c\/h2\u003e\n\n\u003cp\u003eHand the same headset to forty agents and you'll get forty opinions on how it should sit — over the head, hooked on an ear, behind the neck. The Jabra GN2124 4-in-1 Flex mono headset sidesteps that argument entirely: one headset, four wearing styles, so everyone finds their own fit out of the same box.\u003c\/p\u003e\n\n\u003cp\u003eIt's a single-ear corded headset built for desk-phone work — the no-frills, all-day gear contact centers have run for years. A noise-canceling flex boom keeps your voice clean on a loud floor, and a Jabra Quick Disconnect lets you stand up and walk off without dropping the call. One thing to know up front: the GN2124 doesn't plug straight into a phone by itself — which is exactly what the two versions below sort out.\u003c\/p\u003e\n\n\u003ch2\u003eBuild the exact Jabra GN2124 setup you need\u003c\/h2\u003e\n\n\u003cp\u003eTwo versions, and the right one comes down to a single question: does your desk phone have a dedicated headset (RJ9) port?\u003c\/p\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003e[icon:headset-mono] Headset Only (Quick Disconnect).\u003c\/strong\u003e The Jabra GN2124 with its Jabra QD end and nothing else. Pick this if you already run Jabra amplifiers or direct-connect cords at each desk, or you're standardizing on a connection you'll order separately.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003e[icon:headset-mono] Direct Connect Bundle (includes RJ9 desk phone cord).\u003c\/strong\u003e The headset plus an RJ9 direct-connect cord that plugs straight into your phone's headset port. Pick this if your desk phones have an RJ9 headset jack and you want a complete, ready-to-wire kit in one order.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eFour ways to wear one headset\u003c\/h2\u003e\n\n\u003cp\u003eThe \"in-1\" in the Jabra GN2124 4-in-1 is literal: the same single-ear headset converts between four wearing styles by swapping the wearing piece — a headband over the top, an ear hook over the ear, an ear loop around it, or a neckband behind the head. It sits on the left or right ear either way.\u003c\/p\u003e\n\n[card title=\"One SKU, every fit\"]For a team, that's the quiet advantage. Order one part number for everyone and let each agent pick the style that's comfortable, instead of guessing who wants a headband and who wants an ear hook — and instead of reordering when someone's preference changes. Fewer SKUs to manage, fewer swaps, fewer returns.[\/card]\n\n\u003ch2\u003eWill the Jabra GN2124 connect to your desk phone?\u003c\/h2\u003e\n\n\u003cp\u003eMost likely yes, but not on its own — the Jabra GN2124 ends in a Quick Disconnect and needs a bridge to the phone. If your desk phone has an RJ9 headset port, a direct-connect cord (the one in the Bundle) plugs straight in. If it doesn't, you connect through a Jabra amplifier instead.\u003c\/p\u003e\n\n[compare]\n\u003cdiv\u003e\n\u003cstrong\u003eDirect connect (RJ9 cord)\u003c\/strong\u003e\u003cbr\u003eFor phones with a dedicated RJ9 headset port. The cord runs from the headset's Quick Disconnect straight into that port — simplest path, fewest parts, no batteries. This is what the Bundle includes.\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003eAmplifier\u003c\/strong\u003e\u003cbr\u003eFor phones with no headset port, or where you want inline volume and mute controls. A Jabra amplifier sits between the QD headset and the phone and handles the connection.\u003c\/div\u003e\n[\/compare]\n\n[callout type=\"honest\"]The most common mistake on this headset is ordering Headset Only expecting it to plug into a phone — it won't, because a bare Quick Disconnect has nothing on the other end. Check whether your phone has an RJ9 headset port before you buy. If it does, the Direct Connect Bundle arrives ready to use; if it doesn't, plan on a Jabra amplifier alongside the headset.[\/callout]\n\n\u003ch3\u003eNoise canceling for a loud floor\u003c\/h3\u003e\n\n\u003cp\u003eThe flex boom carries a noise-canceling microphone that, per Jabra's spec, filters roughly 70–80% of surrounding noise out of your transmission — so on a packed contact-center floor, the caller hears you and not the eight conversations beside you. The boom bends to sit where your voice projects best and holds its shape.\u003c\/p\u003e\n\n[stat]70–80% of background noise filtered[\/stat]\n\n\u003ch3\u003eMono, so you stay in the room\u003c\/h3\u003e\n\n\u003cp\u003eThe GN2124 covers one ear by design. Reception desks, retail counters, and supervisors keep the other ear open for the colleague leaning over with a question, or the floor noise that actually matters. For agents who'd rather shut the room out completely, a binaural headset is the better tool — but for staying tied to both the call and the room, one ear is the point.\u003c\/p\u003e\n\n\u003cp\u003eThe GN2124 isn't trying to be a modern USB headset, and that's the appeal — it's a proven, repairable, corded workhorse that gives every agent their own comfortable fit and keeps their voice clean, for years, with no software and nothing to charge. Buy the Bundle if your phones take an RJ9 cord; buy the headset alone if your connection is already sorted. Either way, it's the same dependable headset underneath.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n  \u003cli\u003eJabra GN2124 4-in-1 Flex mono headset\u003c\/li\u003e\n  \u003cli\u003eFour wearing-style attachments — headband, ear hook, ear loop, and neckband\u003c\/li\u003e\n  \u003cli\u003eFoam ear cushion\u003c\/li\u003e\n  \u003cli\u003eQuick start guide\u003c\/li\u003e\n  \u003cli\u003eRJ9 direct-connect desk phone cord — included with the Direct Connect Bundle only\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHeadset Only ships with the Jabra Quick Disconnect end and no connection cord; you supply the amplifier or cord. The Direct Connect Bundle adds the RJ9 cord for phones with a headset port.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n  \u003ctbody\u003e\n    \u003ctr\u003e\n\u003cth\u003eType\u003c\/th\u003e\n\u003ctd\u003eMonaural (single-ear) corded headset\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eSeries\u003c\/th\u003e\n\u003ctd\u003eJabra (GN Netcom) 2100 series\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWearing styles\u003c\/th\u003e\n\u003ctd\u003e4-in-1: headband, ear hook, ear loop, neckband — left or right ear\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMicrophone\u003c\/th\u003e\n\u003ctd\u003eNoise-canceling, flex (bendable) boom; ~70–80% noise reduction\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnector\u003c\/th\u003e\n\u003ctd\u003eJabra Quick Disconnect\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnection\u003c\/th\u003e\n\u003ctd\u003eRequires a Jabra amplifier or direct-connect cord; RJ9 cord included with the Direct Connect Bundle\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003ePart number\u003c\/th\u003e\n\u003ctd\u003e2104-820-105\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWarranty\u003c\/th\u003e\n\u003ctd\u003e2-year manufacturer warranty (Jabra)\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware.\u003c\/strong\u003e The Jabra GN2124 is an analog Quick Disconnect headset with no USB connection, no drivers, and no Microsoft Teams or Zoom certification. It's made for desk phones, not softphones — if you need to run a computer or UC client, a USB-connected Jabra model is the right tool instead.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eHardware.\u003c\/strong\u003e The GN2124 connects to a desk phone in one of two ways: a direct-connect RJ9 cord into the phone's headset port (included with the Bundle), or a Jabra amplifier between the headset and the phone for models without a headset port. Jabra's phone-specific direct-connect and Smart Cords cover a wide range of desk phones — confirm your phone model before choosing.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Jabra","offers":[{"title":"Headset Only (Quick Disconnect)","offer_id":48504175231220,"sku":"2104-820-105","price":154.96,"currency_code":"USD","in_stock":true},{"title":"Direct Connect Bundle (Includes RJ9)","offer_id":48504175263988,"sku":"2104-820-DIR","price":199.96,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/2104-820-105.jpg?v=1751513782"},{"product_id":"plantronics-encorepro-hw710-premium-mono-noise-canceling-qd-headset","title":"Plantronics EncorePro HW710 Premium Mono Noise-Canceling QD Headset","description":"\u003ch2\u003eThe EncorePro HW710 disappears on your head\u003c\/h2\u003e\n\n\u003cp\u003eBy hour six of a shift, a heavy headset announces itself — a hot spot on the crown, a pinch at the ears, the small relief of taking it off. The Plantronics EncorePro HW710 is built to avoid all of that: at 53 grams, with plush leatherette cushions and a nylon-composite frame, it's the premium 700-series EncorePro, made to be worn all day and barely noticed.\u003c\/p\u003e\n\n\u003cp\u003eIt's the mono, over-the-head model at the top of the wired EncorePro line — formerly the HW291N — and like its workhorse siblings, it comes in a version for whatever phone is on your desk. This is the current standard version; the DA90-managed HW710D digital model has been discontinued.\u003c\/p\u003e\n\n\u003ch2\u003eThe premium 700-series build\u003c\/h2\u003e\n\n\u003cp\u003eWhat separates the EncorePro HW710 from the 500-series HW510 is materials. Where the 500 uses foam cushions and an aluminum frame, the HW710 uses plush leatherette ear pads over an ultra-light nylon-composite body, with a reinforced headband and an elegant satin finish — the tier Poly builds to reward top performers and to put on the people who are seen, like a front desk or client-facing team.\u003c\/p\u003e\n\n[stat]53 grams — premium comfort, all-day light[\/stat]\n\n\u003ch3\u003eA boom that telescopes and pivots\u003c\/h3\u003e\n\n\u003cp\u003eThe microphone isn't just flexible. It telescopes in and out and pivots up and down, so you set it precisely — about a quarter-inch from the corner of your mouth — rather than bending it roughly into place. The low-sitting arm then sits clear of your peripheral vision, out of your sightline through the day, while the noise-canceling mic keeps your background out of the caller's ear.\u003c\/p\u003e\n\n\u003ch3\u003eLeatherette that doesn't fight your hair\u003c\/h3\u003e\n\n[card title=\"The comfort detail you feel but rarely read\"]Foam cushions tend to stick and tangle in your hair every time you put a headset on or take it off. The HW710's leatherette pads slide over hair cleanly — no snag, no mess — which, across a day of on-and-off, is a small comfort that adds up. They're also softer against the ear over a long shift and wipe clean between users, which matters in a shared or hot-desking environment.[\/card]\n\n\u003ch2\u003eHW710 or HW510 — is the premium worth it?\u003c\/h2\u003e\n\n\u003cp\u003eThe EncorePro HW710 is worth the step up when people wear the headset all day, when they're client-facing or at a front desk where the look matters, or when you want to reward your best agents with the most comfortable option. For general call-center use where foam cushions are fine, the HW510 does the same core job for less. Same Quick Disconnect connection, same noise-canceling clarity — the HW710 adds the leatherette comfort, the lighter premium materials, and the polished satin look.\u003c\/p\u003e\n\n\u003ch2\u003eBuild the exact EncorePro HW710 you need\u003c\/h2\u003e\n\n\u003cp\u003eSeven versions, and every one is the same premium HW710 headset. The only thing that changes is how it connects to your phone.\u003c\/p\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003e[icon:headset-mono] Universal QD — needs an amplifier or cable.\u003c\/strong\u003e No cable included; add a Plantronics M22 amplifier, a direct-connect cable, or a DA-series USB adapter for softphones — sold separately. (805H7AA#ABA)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eAvaya 1400 \/ 2400 \/ 4600 \/ 5400 \/ 9400 \/ 9500 (and Merlin Magix).\u003c\/strong\u003e Includes the certified Avaya cable for these Avaya digital and IP series, including Merlin Magix. No amplifier. (805H7AA+HIC10)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eAvaya J100 \/ 1600 \/ 9600.\u003c\/strong\u003e Includes the Avaya cable for J139–J189, 1600, and 9600 phones. No amplifier. (805H7AA+HIS)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eCisco IP (69xx–99xx).\u003c\/strong\u003e Includes the Cisco cable for the headset port on Cisco IP 69xx \/ 78xx \/ 79xx \/ 88xx \/ 89xx \/ 99xx phones. No amplifier. (805H7AA-CIS)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eCisco SPA.\u003c\/strong\u003e Includes a 2.5mm cable for Cisco SPA 303, 5xx, and 9xx phones. No amplifier. (805H7AA-SPA)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003ePolycom.\u003c\/strong\u003e Includes the Polycom RJ9 cable for Soundpoint IP and VVX phones. No amplifier. (805H7AA-PO)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eYealink.\u003c\/strong\u003e Includes the Yealink RJ9 cable for Yealink SIP-T phones. No amplifier. (805H7AA-YEA)\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eDoes the EncorePro HW710 need an amplifier?\u003c\/h2\u003e\n\n\u003cp\u003eIt depends on the version. The phone-specific bundles — Avaya, Cisco, Cisco SPA, Polycom, and Yealink — include the certified cable and plug straight into that phone, no amplifier. The universal QD version includes no cable: its Quick Disconnect needs a Plantronics M22 amplifier, a direct-connect bottom cable, or a DA-series USB adapter for softphones, bought separately.\u003c\/p\u003e\n\n[callout type=\"honest\"]The ordering mistake to avoid: the universal QD EncorePro HW710 doesn't plug into a phone on its own — it needs an amplifier or cable. If you know your phone, the matching bundle is the simpler buy, with the certified cable already in the box. For a computer or softphone, add a DA-series USB adapter. One more note: this standard HW710 is the current model — the DA90-managed digital HW710D has been discontinued, so if you were considering the digital version, ask us about current alternatives first.[\/callout]\n\n\u003cp\u003eThe EncorePro HW710 is the headset you buy when comfort and appearance both count — premium leatherette and nylon-composite materials, a featherweight 53 grams, and a satin finish that looks the part, in the same wired Quick Disconnect line as the rest of the EncorePro family. Match it to your phone, and it's the most comfortable way to keep your best people on the line all day, backed by HeadsetPlus's lifetime support.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n  \u003cli\u003ePlantronics EncorePro HW710 mono noise-canceling headset with Quick Disconnect\u003c\/li\u003e\n  \u003cli\u003eSoft leatherette ear cushion (fitted)\u003c\/li\u003e\n  \u003cli\u003eCarry case and quick start guide\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat else is in the box depends on the version: the Avaya, Cisco, Cisco SPA, Polycom, and Yealink bundles add the certified adapter cable for that phone, so there's nothing more to buy. The universal QD version includes no cable or amplifier — add an M22 amplifier, a direct-connect cable, or a DA-series USB adapter separately. Replacement leatherette and foam cushions, a clothing clip, and an EncorePro headband support pad are available separately.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n  \u003ctbody\u003e\n    \u003ctr\u003e\n\u003cth\u003eType\u003c\/th\u003e\n\u003ctd\u003eMonaural (single-ear, wearable on either ear), over-the-head, on-ear (supra-aural)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eSeries\u003c\/th\u003e\n\u003ctd\u003eEncorePro 700 Series (premium tier)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMicrophone\u003c\/th\u003e\n\u003ctd\u003eNoise-canceling telescoping and pivoting boom — extends and rotates for precise positioning; low-sitting, clear of peripheral vision\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnector\u003c\/th\u003e\n\u003ctd\u003ePoly Quick Disconnect (QD)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnection\u003c\/th\u003e\n\u003ctd\u003ePhone-specific bundles include the certified cable (plug-in, no amplifier); universal QD version needs an M22 amplifier, direct-connect cable, or DA-series USB adapter (sold separately)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eAudio\u003c\/th\u003e\n\u003ctd\u003eWideband, high-frequency response; SoundGuard acoustic protection\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eBuild \/ comfort\u003c\/th\u003e\n\u003ctd\u003ePremium nylon-composite frame, reinforced headband, satin finish; plush leatherette ear pads\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWeight\u003c\/th\u003e\n\u003ctd\u003e53 g\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eLineage\u003c\/th\u003e\n\u003ctd\u003eFormerly the Plantronics HW291N\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eBinaural alternative\u003c\/th\u003e\n\u003ctd\u003eHW720 (both-ear version)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eDigital alternative\u003c\/th\u003e\n\u003ctd\u003eHW710D (DA90-managed) — discontinued\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eManagement\u003c\/th\u003e\n\u003ctd\u003ePoly Lens \/ Plantronics Hub via a USB adapter (optional)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eCompliance\u003c\/th\u003e\n\u003ctd\u003eTAA compliant\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003ePart numbers\u003c\/th\u003e\n\u003ctd\u003e805H7AA#ABA (old 78712-101); phone bundles add +HIC10 \/ +HIS \/ -CIS \/ -SPA \/ -PO \/ -YEA\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWarranty\u003c\/th\u003e\n\u003ctd\u003e2-year manufacturer warranty, plus HeadsetPlus lifetime technical support\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware.\u003c\/strong\u003e With a Poly DA-series USB adapter, the EncorePro HW710 connects to a computer and works with PC softphones and UC platforms — Microsoft Teams, Zoom, and Webex among them — plus Poly Lens or Plantronics Hub for device management. The noise-canceling mic keeps your background out of the caller's audio on any of them.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eHardware.\u003c\/strong\u003e The HW710 ends in a Poly Quick Disconnect. The universal QD version needs an M22 amplifier, a direct-connect cable, or a DA-series USB adapter to reach a phone or PC. The Avaya, Cisco, Cisco SPA, Polycom, and Yealink bundles include the certified cable for that phone. For a both-ear version, see the binaural HW720; the DA90-managed digital HW710D has been discontinued.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003ePlatforms.\u003c\/strong\u003e The EncorePro HW710 is built for premium, telephone-intensive roles — customer care centers, help desks, telesales, reception, and client-facing teams — where all-day comfort and a polished look both matter. Its TAA-compliant build also suits government procurement.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat makes the EncorePro HW710 a premium headset?\u003c\/summary\u003e\u003cp\u003eThe EncorePro HW710 is the top-tier 700-series EncorePro: plush leatherette ear pads, an ultra-light nylon-composite frame with a reinforced headband, an elegant satin finish, and a telescoping, pivoting microphone — at 53 grams. The 500-series HW510 covers the same calls with foam cushions and an aluminum build at a lower price; the HW710 adds comfort, materials, and a polished look.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the EncorePro HW710 need an amplifier?\u003c\/summary\u003e\u003cp\u003eIt depends on the version. The phone-specific EncorePro HW710 bundles — Avaya, Cisco, Cisco SPA, Polycom, and Yealink — include the certified cable and plug straight into that phone, no amplifier needed. The universal QD version includes no cable, so it needs a Plantronics M22 amplifier, a direct-connect cable, or a DA-series USB adapter, bought separately.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat's the difference between the EncorePro HW710 and the HW510?\u003c\/summary\u003e\u003cp\u003eBoth are mono, over-the-head Quick Disconnect headsets with noise-canceling mics. The EncorePro HW710 is the premium 700-series version — leatherette cushions, nylon-composite satin-finish build, and a telescoping boom — built for all-day comfort and a refined look. The HW510 is the 500-series workhorse with foam cushions and an aluminum frame at a lower price.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eIs there a binaural version of the EncorePro HW710?\u003c\/summary\u003e\u003cp\u003eYes. The EncorePro HW710 is monaural — a single earpiece that can be worn on either ear, leaving the other ear open for room awareness. For a both-ear (binaural) version of the same premium 700-series headset, the EncorePro HW720 is the option.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the EncorePro HW710 come with foam or leatherette ear cushions?\u003c\/summary\u003e\u003cp\u003eThe EncorePro HW710 ships with plush leatherette ear pads, which slide over hair cleanly rather than snagging the way foam can, and wipe clean between users. Foam cushions are available separately if you prefer them, and both are replaceable to refresh a well-used headset.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e\n\n\u003c!-- SUGGESTED: a close-up showing the satin finish and leatherette pads, plus the telescoping\/pivoting boom extended; only if a real manufacturer URL is available --\u003e","brand":"Plantronics","offers":[{"title":"Standard QD (Quick Disconnect)","offer_id":48767467356404,"sku":"805H7AA#ABA","price":110.99,"currency_code":"USD","in_stock":true},{"title":"Avaya 1400 \/ 2400 \/ 9400 \/ 9500","offer_id":48767467389172,"sku":"805H7AA+HIC10","price":179.96,"currency_code":"USD","in_stock":true},{"title":"Avaya J100 \/ 1600 \/ 9600","offer_id":48767467421940,"sku":"805H7AA+HIS","price":179.96,"currency_code":"USD","in_stock":true},{"title":"Cisco IP 6900 \/ 7900 \/ 8800 \/ 9900","offer_id":48767467454708,"sku":"805H7AA-CIS","price":179.96,"currency_code":"USD","in_stock":true},{"title":"Cisco SPA 303 \/ 500 \/ 900","offer_id":48767467487476,"sku":"805H7AA-SPA","price":179.96,"currency_code":"USD","in_stock":true},{"title":"Polycom Certified","offer_id":48767467520244,"sku":"805H7AA-PO","price":179.96,"currency_code":"USD","in_stock":true},{"title":"Yealink Certified","offer_id":48767467553012,"sku":"805H7AA-YEA","price":179.96,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/hw291n.jpg?v=1751513787"},{"product_id":"plantronics-encorepro-hw720-premium-binaural-noise-canceling-qd-headset","title":"Plantronics EncorePro HW720 Premium Binaural Noise-Canceling QD Headset","description":"\u003ch2\u003eThe EncorePro HW720 covers both ears in comfort\u003c\/h2\u003e\n\n\u003cp\u003eWatch a noisy call floor by mid-afternoon and you'll spot it: agents in cheap dual-ear headsets quietly pushing one cup off their ear, because by hour five it's hot and heavy. The moment they do, they've lost the whole reason they wore both ears. The Plantronics EncorePro HW720 is built to prevent that — it's the premium 700-series binaural, covering both ears with leatherette pads light enough to keep on all day.\u003c\/p\u003e\n\n\u003cp\u003eIt's the both-ears model at the top of the wired EncorePro line — formerly the HW301N — and like its siblings, it comes in a version for whatever phone is on your desk. For the mono, one-ear-open version, that's the HW710; this is the binaural.\u003c\/p\u003e\n\n\u003ch2\u003eBoth ears — and why comfort decides it\u003c\/h2\u003e\n\n\u003cp\u003eCovering both ears is the right call on a noisy floor: it blocks the room, sharpens focus, and stops agents raising their voices over each other, which quiets the whole space. But a binaural headset asks more of the wearer than a mono one — both ears enclosed, more weight on the head, all day. If it isn't comfortable, agents work around it, and the focus benefit evaporates.\u003c\/p\u003e\n\n[card title=\"On a binaural, comfort isn't a luxury — it's the point\"]This is where the EncorePro HW720 earns its place. A both-ears headset only delivers focus if it stays on both ears through the shift. The HW720's plush leatherette pads, ultra-light nylon-composite frame, and reinforced headband are tuned for exactly that — eight hours of both-ear wear without the heat and fatigue that make cheaper binaurals slip off by afternoon. The premium build isn't about looks here; it's what makes the binaural actually work all day.[\/card]\n\n\u003ch3\u003eThe premium 700-series build, on both ears\u003c\/h3\u003e\n\n\u003cp\u003eThe EncorePro HW720 carries the full 700-series treatment: soft leatherette ear pads over both ears, a satin-finish nylon-composite body, and a telescoping, pivoting microphone that extends and rotates into precise position, then sits low and clear of your peripheral vision. At 78 grams it's light for a both-ears headset, and SoundGuard limits sudden noise spikes above 118 dBA to protect hearing over long shifts.\u003c\/p\u003e\n\n\u003ch3\u003ePremium binaural, or the workhorse HW520?\u003c\/h3\u003e\n\n\u003cp\u003eThe EncorePro HW720 is the premium binaural; the HW520 is the workhorse binaural. Both cover both ears with a noise-canceling mic on a Quick Disconnect — the difference is comfort and materials, and it costs roughly a third more than a mid-range binaural like the HW520.\u003c\/p\u003e\n\n[compare]\n\u003cdiv\u003e\n\u003cstrong\u003eHW720 — premium binaural\u003c\/strong\u003e\u003cbr\u003eLeatherette pads, satin-finish nylon-composite build, telescoping boom. Worth it where agents wear both ears all day, or for client-facing and top-performer roles.\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003eHW520 — workhorse binaural\u003c\/strong\u003e\u003cbr\u003eFoam cushions, aluminum frame, same both-ear focus and noise canceling, at a lower price. The pick for general use where foam is comfortable enough.\u003c\/div\u003e\n[\/compare]\n\n\u003ch2\u003eBuild the exact EncorePro HW720 you need\u003c\/h2\u003e\n\n\u003cp\u003eSeven versions, and every one is the same premium binaural headset. The only thing that changes is how it connects to your phone.\u003c\/p\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003e[icon:headset-stereo] Universal QD — needs an amplifier or cable.\u003c\/strong\u003e No cable included; add a Plantronics M22 amplifier, a direct-connect cable, or a DA-series USB adapter for softphones — sold separately. (805H6AA#ABA)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eAvaya 1400 \/ 2400 \/ 4600 \/ 5400 \/ 5600 \/ 9400 \/ 9500 (and Merlin Magix).\u003c\/strong\u003e Includes the certified Avaya cable for these digital and IP series, including Merlin Magix. No amplifier. (805H6AA+HIC10)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eAvaya J100 \/ 1600 \/ 9600.\u003c\/strong\u003e Includes the Avaya cable for J139–J189, 1600, and 9600 phones. No amplifier. (805H6AA+HIS)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eCisco IP (69xx–99xx).\u003c\/strong\u003e Includes the Cisco cable for the headset port on Cisco IP 69xx \/ 78xx \/ 79xx \/ 88xx \/ 89xx \/ 99xx phones. No amplifier. (805H6AA-CIS)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eCisco SPA.\u003c\/strong\u003e Includes a 2.5mm cable for Cisco SPA 303, 5xx, and 9xx phones. No amplifier. (805H6AA-SPA)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003ePolycom.\u003c\/strong\u003e Includes the Polycom RJ9 cable for Soundpoint IP and VVX phones. No amplifier. (805H6AA-PO)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eYealink.\u003c\/strong\u003e Includes the Yealink RJ9 cable for Yealink SIP-T phones. No amplifier. (805H6AA-YEA)\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eDoes the EncorePro HW720 need an amplifier?\u003c\/h2\u003e\n\n\u003cp\u003eIt depends on the version. The phone-specific bundles — Avaya, Cisco, Cisco SPA, Polycom, and Yealink — include the certified cable and plug straight into that phone, no amplifier. The universal QD version includes no cable: its Quick Disconnect needs a Plantronics M22 amplifier, a direct-connect bottom cable, or a DA-series USB adapter for softphones, bought separately.\u003c\/p\u003e\n\n[callout type=\"honest\"]Two things to weigh before ordering. First, the universal QD EncorePro HW720 doesn't plug into a phone on its own — it needs an amplifier or cable, so if you know your phone, the matching bundle is the simpler buy with the cable already included. Second, the HW720 is a premium binaural, priced meaningfully above mid-range both-ear headsets like the HW520 — it's worth that step up when people wear both ears all day and comfort keeps them productive, but for lighter use the HW520 covers the same calls for less.[\/callout]\n\n\u003cp\u003eThe EncorePro HW720 is the headset for the floor that has decided both ears are worth it — and wants them to stay comfortable from the first call to the last. Premium leatherette and a featherweight build, the focus of full binaural isolation, and the right cable for your phone in the box. Match it to your desk, and it's the most comfortable way to keep your best agents locked onto every call, with HeadsetPlus's lifetime support behind it.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n  \u003cli\u003ePlantronics EncorePro HW720 binaural noise-canceling headset with Quick Disconnect\u003c\/li\u003e\n  \u003cli\u003eSoft leatherette ear cushions (fitted, both ears)\u003c\/li\u003e\n  \u003cli\u003eCarry case and quick start guide\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat else is in the box depends on the version: the Avaya, Cisco, Cisco SPA, Polycom, and Yealink bundles add the certified adapter cable for that phone, so there's nothing more to buy. The universal QD version includes no cable or amplifier — add an M22 amplifier, a direct-connect cable, or a DA-series USB adapter separately. Replacement leatherette and foam cushions, a clothing clip, and an EncorePro headband support pad are available separately.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n  \u003ctbody\u003e\n    \u003ctr\u003e\n\u003cth\u003eType\u003c\/th\u003e\n\u003ctd\u003eBinaural (both-ear), over-the-head, on-ear (supra-aural)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eSeries\u003c\/th\u003e\n\u003ctd\u003eEncorePro 700 Series (premium tier)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMicrophone\u003c\/th\u003e\n\u003ctd\u003eNoise-canceling telescoping and pivoting boom — extends and rotates for precise positioning; low-sitting, clear of peripheral vision\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnector\u003c\/th\u003e\n\u003ctd\u003ePoly Quick Disconnect (QD)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnection\u003c\/th\u003e\n\u003ctd\u003ePhone-specific bundles include the certified cable (plug-in, no amplifier); universal QD version needs an M22 amplifier, direct-connect cable, or DA-series USB adapter (sold separately)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eAudio\u003c\/th\u003e\n\u003ctd\u003eWideband, high-frequency response; SoundGuard acoustic limiting above 118 dBA\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eBuild \/ comfort\u003c\/th\u003e\n\u003ctd\u003ePremium nylon-composite frame, reinforced headband, satin finish; plush leatherette ear pads on both ears\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWeight\u003c\/th\u003e\n\u003ctd\u003e78 g\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eLineage\u003c\/th\u003e\n\u003ctd\u003eFormerly the Plantronics HW301N\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMono alternative\u003c\/th\u003e\n\u003ctd\u003eHW710 (single-ear version)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eManagement\u003c\/th\u003e\n\u003ctd\u003ePoly Lens \/ Plantronics Hub via a USB adapter (optional)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eCompliance\u003c\/th\u003e\n\u003ctd\u003eTAA compliant\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003ePart numbers\u003c\/th\u003e\n\u003ctd\u003e805H6AA#ABA (old 78714-101); phone bundles add +HIC10 \/ +HIS \/ -CIS \/ -SPA \/ -PO \/ -YEA\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWarranty\u003c\/th\u003e\n\u003ctd\u003e2-year manufacturer warranty, plus HeadsetPlus lifetime technical support\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware.\u003c\/strong\u003e With a Poly DA-series USB adapter, the EncorePro HW720 connects to a computer and works with PC softphones and UC platforms — Microsoft Teams, Zoom, and Webex among them — plus Poly Lens or Plantronics Hub for device management. Covering both ears, it blocks the room so callers come through clearly on any of them.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eHardware.\u003c\/strong\u003e The HW720 ends in a Poly Quick Disconnect. The universal QD version needs an M22 amplifier, a direct-connect cable, or a DA-series USB adapter to reach a phone or PC. The Avaya, Cisco, Cisco SPA, Polycom, and Yealink bundles include the certified cable for that phone. For a single-ear version that leaves one ear open, see the mono HW710.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003ePlatforms.\u003c\/strong\u003e The EncorePro HW720 is built for premium, focus-intensive work — noisy customer care centers, help desks, and telesales where agents need to block the room with both ears and stay comfortable doing it all day. Its TAA-compliant build also suits government procurement.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat's the difference between the EncorePro HW720 and the HW710?\u003c\/summary\u003e\u003cp\u003eThe EncorePro HW720 is binaural — it covers both ears for focus and isolation on a noisy floor — while the HW710 is the mono version that leaves one ear open for room awareness. Both are premium 700-series headsets with leatherette cushions and a telescoping boom; choose the HW720 when blocking the room matters, the HW710 when staying aware of it does.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the EncorePro HW720 need an amplifier?\u003c\/summary\u003e\u003cp\u003eIt depends on the version. The phone-specific EncorePro HW720 bundles — Avaya, Cisco, Cisco SPA, Polycom, and Yealink — include the certified cable and plug straight into that phone, no amplifier needed. The universal QD version includes no cable, so it needs a Plantronics M22 amplifier, a direct-connect cable, or a DA-series USB adapter, bought separately.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eIs the EncorePro HW720 worth the premium over the HW520?\u003c\/summary\u003e\u003cp\u003eIt's worth it when agents wear both ears all day. The EncorePro HW720 adds leatherette cushions, a lighter satin-finish nylon-composite build, and a telescoping boom — comfort that keeps a both-ears headset on through a full shift, where a heavier foam binaural can fatigue. For lighter use, the workhorse HW520 covers the same calls for less.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eIs the EncorePro HW720 a stereo headset?\u003c\/summary\u003e\u003cp\u003eNo. The EncorePro HW720 is binaural, not stereo — both speakers play the same voice signal for focus and clarity on calls, not separate left and right channels for music. It covers both ears, but it's a professional call headset, not a hi-fi one.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eHow much does the EncorePro HW720 weigh?\u003c\/summary\u003e\u003cp\u003eThe EncorePro HW720 weighs 78 grams — light for a both-ears headset, thanks to its premium nylon-composite frame. That low weight is part of what lets agents keep both ears covered comfortably through a full shift.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e\n\n\u003c!-- SUGGESTED: a shot showing both leatherette ear pads and the satin finish, with the telescoping boom extended; only if a real manufacturer URL is available --\u003e","brand":"Plantronics","offers":[{"title":"Standard QD (Quick Disconnect)","offer_id":48767550652660,"sku":"805H6AA#ABA","price":129.99,"currency_code":"USD","in_stock":true},{"title":"Avaya 1400 \/ 2400 \/ 9400 \/ 9500","offer_id":48767550685428,"sku":"805H6AA+HIC10","price":189.96,"currency_code":"USD","in_stock":true},{"title":"Avaya J100 \/ 1600 \/ 9600","offer_id":48767550718196,"sku":"805H6AA+HIS","price":189.96,"currency_code":"USD","in_stock":true},{"title":"Cisco IP 6900 \/ 7900 \/ 8800 \/ 9900","offer_id":48767550750964,"sku":"805H6AA-CIS","price":189.96,"currency_code":"USD","in_stock":true},{"title":"Cisco SPA 303 \/ 500 \/ 900","offer_id":48767550783732,"sku":"805H6AA-SPA","price":189.96,"currency_code":"USD","in_stock":true},{"title":"Polycom Certified","offer_id":48767550816500,"sku":"805H6AA-PO","price":189.96,"currency_code":"USD","in_stock":true},{"title":"Yealink Certified","offer_id":48767550849268,"sku":"805H6AA-YEA","price":189.96,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/hw301n.jpg?v=1751513789"},{"product_id":"plantronics-pw720-polaris-premium-binaural-direct-connect-noise-canceling-headset","title":"Plantronics PW720 Polaris Premium Binaural Noise-Canceling Headset (HW720 + A10)","description":"\u003ch2\u003eThe PW720 covers both ears, no amplifier\u003c\/h2\u003e\n\n\u003cp\u003eThe most comfortable way to cover both ears all day, and no powered box at the desk to do it — that's the narrow thing the Plantronics PW720 Polaris headset is. It pairs the premium 700-series binaural EncorePro with a cable that plugs straight into a headset-ready phone, so a noisy floor gets both-ears focus and premium leatherette comfort without an amplifier at every seat.\u003c\/p\u003e\n\n\u003cp\u003eThe PW720 is the EncorePro HW720 premium binaural noise-canceling headset bundled with the Plantronics A10 direct-connect cable — the premium, both-ears member of the Polaris family.\u003c\/p\u003e\n\n\u003ch2\u003ePremium binaural, because comfort decides it\u003c\/h2\u003e\n\n\u003cp\u003eCovering both ears is the right call on a noisy floor — it blocks the room and sharpens focus. But a both-ears headset asks more of the wearer than a mono one, and a heavy or hot binaural gets pushed off one ear by mid-afternoon, which throws away the whole benefit. The PW720 is built to keep both ears covered through the shift: plush leatherette pads on both ears, an ultra-light nylon-composite frame at 78 grams, and a reinforced headband.\u003c\/p\u003e\n\n[card title=\"Premium comfort is what makes a binaural work all day\"]A both-ears headset only delivers focus if it stays on both ears. That's why the premium build matters most on a binaural — and why the PW720 is the one to reach for when a floor has committed to both-ear headsets. The leatherette pads and light frame are tuned for eight hours of both-ear wear, and because it's a Polaris solution, all of that comfort plugs straight into a headset-ready phone with no amplifier to power or place. Premium where the wearer feels it, simple where IT deploys it.[\/card]\n\n\u003ch2\u003eDirect-connect: no amplifier per seat\u003c\/h2\u003e\n\n\u003cp\u003eThe PW720 includes the A10 direct-connect cable, which plugs the headset straight into a headset-ready phone's built-in amplifier — so there's no separate M22 amplifier to buy. \"Polaris\" is the legacy name for this direct-connect approach; the old P-series Polaris headsets were retired in 2008, and the HW720-plus-A10 combination is the modern equivalent.\u003c\/p\u003e\n\n[callout type=\"honest\"]The PW720 only works if your phone is headset-ready — a built-in amplifier behind a modular headset port, usually marked with a small headset symbol. That covers a lot of business systems — Nortel, NEC, Toshiba, Mitel, Aastra and others — but not Cisco, and not phones that need a specific HIS, HIC, or U10 cable. Ordering the wrong direct-connect cable is the most common return in this category, so confirm your phone first; send us the make and model and we'll check. Direct connection also means there's no inline volume or mute on the cord — the phone provides those. If your phone isn't headset-ready, or you want inline controls, choose the HW720 with an M22 amplifier instead.[\/callout]\n\n\u003ch3\u003eThe HW720 inside\u003c\/h3\u003e\n\n\u003cp\u003eThe headset itself is the EncorePro HW720 — formerly the HW301N — the premium 700-series binaural headset: soft leatherette ear pads over both ears, a satin-finish nylon-composite body, a reinforced headband, and a telescoping noise-canceling boom that sits low and clear of your peripheral vision. It runs wideband audio, weighs about 78 grams, and is the both-ears, comfort-first step up from the mono PW710. Foam cushions are available if you prefer them, and both are replaceable.\u003c\/p\u003e\n\n\u003cp\u003eThe PW720 is the premium, both-ears, no-amplifier answer for a noisy floor on headset-ready phones — the leatherette HW720 and the A10 cable, matched and ready, blocking the room and skipping the amp at every seat. Confirm your phones take a direct-connect cable, and it's the most comfortable way to keep a floor locked onto both ears all day, backed by HeadsetPlus's lifetime support.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n  \u003cli\u003ePlantronics EncorePro HW720 premium binaural noise-canceling headset with Quick Disconnect\u003c\/li\u003e\n  \u003cli\u003ePlantronics A10 direct-connect cable (QD to modular plug)\u003c\/li\u003e\n  \u003cli\u003eSoft leatherette ear cushions (fitted, both ears) and quick start guide\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eTogether these connect directly to a headset-ready phone's built-in amplified port — no external amplifier or additional cable is required.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n  \u003ctbody\u003e\n    \u003ctr\u003e\n\u003cth\u003eType\u003c\/th\u003e\n\u003ctd\u003eBinaural (both-ear), over-the-head, on-ear\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eSeries\u003c\/th\u003e\n\u003ctd\u003eEncorePro 700 Series (premium tier)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMicrophone\u003c\/th\u003e\n\u003ctd\u003eNoise-canceling telescoping and pivoting boom — extends and rotates for precise positioning; low-sitting, clear of peripheral vision\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnector\u003c\/th\u003e\n\u003ctd\u003ePoly Quick Disconnect (QD)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eIncluded cable\u003c\/th\u003e\n\u003ctd\u003ePlantronics A10 direct-connect cable (66268-02) — the modern replacement for the Polaris cable\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnection\u003c\/th\u003e\n\u003ctd\u003ePlugs directly into a headset-ready phone's built-in amplified port — no external amplifier required\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWorks with\u003c\/th\u003e\n\u003ctd\u003eHeadset-ready phones with built-in amplifiers — Nortel (Norstar\/Meridian), NEC, Toshiba, Mitel, Aastra, 3COM, Comdial, ESI, SciTec, and others. Not compatible with Cisco or phones needing HIS \/ HIC \/ U10 cables\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eAudio\u003c\/th\u003e\n\u003ctd\u003eWideband, high-frequency response\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eBuild \/ comfort\u003c\/th\u003e\n\u003ctd\u003ePremium nylon-composite frame, reinforced headband, satin finish; plush leatherette ear pads on both ears (foam available)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWeight\u003c\/th\u003e\n\u003ctd\u003e78 g\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eLineage\u003c\/th\u003e\n\u003ctd\u003e\"Polaris\" direct-connect solution (formerly PW301N); built on the EncorePro HW720, formerly the HW301N\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMono alternative\u003c\/th\u003e\n\u003ctd\u003ePW710 (premium single-ear Polaris)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eOther Polaris styles\u003c\/th\u003e\n\u003ctd\u003ePW510 (mono), PW520 (binaural), PW530 (over-the-ear), PW540 (convertible) — all on 500-series headsets\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003ePart numbers\u003c\/th\u003e\n\u003ctd\u003e805H6AA + A10 (A10 cable = 66268-02)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWarranty\u003c\/th\u003e\n\u003ctd\u003e2-year manufacturer warranty, plus HeadsetPlus lifetime technical support\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003ePhones.\u003c\/strong\u003e The PW720 connects to headset-ready phones that have a built-in amplifier — business systems from Nortel, NEC, Toshiba, Mitel, Aastra, 3COM, Comdial, ESI, and SciTec, among others. It is not for Cisco phones or for systems that require a specific HIS, HIC, or U10 cable. Confirm your exact model before ordering.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eConnection.\u003c\/strong\u003e The included A10 direct-connect cable plugs the HW720's Quick Disconnect into the phone's modular headset port, with no external amplifier. Direct connection puts volume and mute control on the phone rather than on the cord — if you want inline controls plus Clearline audio enhancement, an amplifier is the better route.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eAlternative.\u003c\/strong\u003e If your phone has no dedicated headset port, the PW720 won't work on its own — you'll want the HW720 with an M22 amplifier instead. For a single-ear premium version, see the PW710; for the lower-priced 500-series Polaris headsets, see the PW510, PW520, PW530, and PW540.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat is the Plantronics PW720 Polaris headset?\u003c\/summary\u003e\u003cp\u003eThe Plantronics PW720 is the premium EncorePro HW720 binaural noise-canceling headset bundled with the A10 direct-connect cable. It covers both ears and plugs straight into a headset-ready phone's built-in amplified port, so no separate amplifier is needed. \"Polaris\" refers to that direct-connect method — it's the modern replacement for Plantronics' discontinued P-series Polaris headsets.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eShould I get the binaural PW720 or the mono PW710?\u003c\/summary\u003e\u003cp\u003eChoose the PW720 if agents work on a noisy floor and need both ears covered to focus and block the room. Choose the PW710 if they need to stay aware of colleagues or a supervisor, since its single earpiece leaves one ear open. Both are premium Polaris headsets with the A10 cable — both ears versus one is the only real difference.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the PW720 need an amplifier?\u003c\/summary\u003e\u003cp\u003eNo. The PW720 is the direct-connect version — it includes the A10 cable and plugs into a phone that already has a built-in amplified headset port, so no external amplifier is required. If your phone has no headset port, or you want inline volume and mute, you'd need the HW720 with an M22 amplifier instead.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhich phones does the PW720 Polaris work with?\u003c\/summary\u003e\u003cp\u003eThe PW720 works with headset-ready phones that have a built-in amplifier — Nortel (Norstar and Meridian), NEC, Toshiba, Mitel, Aastra, 3COM, Comdial, ESI, and SciTec, among others. It does not work with Cisco phones or systems that require a specific HIS, HIC, or U10 cable. Confirm your phone model first, since the wrong cable is the most common cause of returns.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat was the PW720 formerly called?\u003c\/summary\u003e\u003cp\u003eThe PW720 was formerly the PW301N, the Polaris version of the headset now known as the HW720 (itself formerly the HW301N). It's the same premium binaural headset and direct-connect solution under current naming, so if you need a \"PW301N\" replacement, the PW720 is it.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e\n\n\u003c!-- SUGGESTED: a shot of the leatherette\/satin HW720 (both ear pads) with the A10 cable plugging into a headset-ready phone's port (no amplifier in the chain); only if a real manufacturer URL is available --\u003e","brand":"Plantronics","offers":[{"title":"Default Title","offer_id":46631729365236,"sku":"805H6AA+A10","price":189.96,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/PW720_b732f5b5-d455-4fe0-992d-e0c5069ed08c.jpg?v=1772024373"},{"product_id":"plantronics-pw710-polaris-premium-direct-connect-noise-canceling-headset","title":"Plantronics PW710 Polaris Premium Mono Noise-Canceling Headset (HW710 + A10)","description":"\u003ch2\u003eThe PW710 is premium, and skips the amplifier\u003c\/h2\u003e\n\n\u003cp\u003ePremium headsets and amplifier boxes usually arrive together — you spend up for the leatherette and the satin finish, then add a powered amplifier at every desk. The Plantronics PW710 Polaris headset breaks that pairing. It's the top-tier EncorePro HW710 — leatherette pads, nylon-composite frame, 53 grams — packaged to plug straight into a headset-ready phone, with no separate amplifier.\u003c\/p\u003e\n\n\u003cp\u003eThe PW710 is the EncorePro HW710 premium noise-canceling headset bundled with the Plantronics A10 direct-connect cable. If your phones already have built-in amplifiers, it's the most comfortable headset in the wired line with nothing extra to power or place on the desk.\u003c\/p\u003e\n\n\u003ch2\u003ePremium comfort, no box on the desk\u003c\/h2\u003e\n\n\u003cp\u003eThe PW710 is the premium member of the Polaris family, where the others are built on the workhorse 500-series headsets. Its leatherette ear pads slide over hair cleanly where foam tends to snag, the satin-finish nylon-composite frame keeps it to 53 grams, and the telescoping, pivoting boom extends and rotates into precise position, then sits low and clear of your peripheral vision. It's the headset you put on people who wear one all day, or who are client-facing and seen.\u003c\/p\u003e\n\n[card title=\"Premium where it shows, simple where it counts\"]The HW710 is the comfort tier Poly builds to reward top performers — and the Polaris version keeps that comfort while removing the amplifier from the equation. For a reception desk, an executive assistant, or a premium-brand floor running headset-ready phones, the PW710 gives the polished look and all-day leatherette comfort without a powered box cluttering the desk or the budget. Premium where the wearer feels it, simple where IT deploys it.[\/card]\n\n\u003ch2\u003eDirect-connect: no amplifier per seat\u003c\/h2\u003e\n\n\u003cp\u003eThe PW710 includes the A10 direct-connect cable, which plugs the headset straight into a headset-ready phone's built-in amplifier — so there's no separate M22 amplifier to buy. \"Polaris\" is the legacy name for this direct-connect approach; the old P-series Polaris headsets were retired in 2008, and the HW710-plus-A10 combination is the modern equivalent.\u003c\/p\u003e\n\n[callout type=\"honest\"]The PW710 only works if your phone is headset-ready — a built-in amplifier behind a modular headset port, usually marked with a small headset symbol. That covers a lot of business systems — Nortel, NEC, Toshiba, Mitel, Aastra and others — but not Cisco, and not phones that need a specific HIS, HIC, or U10 cable. Ordering the wrong direct-connect cable is the most common return in this category, so confirm your phone first; send us the make and model and we'll check. One more note: direct connection means there's no inline volume or mute on the cord — the phone provides those. If your phone isn't headset-ready, or you want inline controls and Clearline audio, choose the HW710 with an M22 amplifier instead.[\/callout]\n\n\u003ch3\u003eThe HW710 inside\u003c\/h3\u003e\n\n\u003cp\u003eThe headset itself is the EncorePro HW710 — formerly the HW291N — the premium 700-series mono headset: plush leatherette ear pads over an ultra-light nylon-composite frame, a reinforced headband, a satin finish, and a telescoping noise-canceling boom. It runs wideband audio for crystal-clear calls, weighs about 53 grams, and is the comfort-and-looks step up from the 500-series PW510. Foam cushions are available if you prefer them, and both are replaceable.\u003c\/p\u003e\n\n\u003cp\u003eThe PW710 is the premium, no-amplifier answer for a headset-ready phone — the leatherette-and-satin HW710 and the A10 cable, matched and ready, with nothing to power and nothing extra on the desk. Confirm your phone takes a direct-connect cable, and it's the most comfortable plug-and-go headset in the wired line, backed by HeadsetPlus's lifetime support.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n  \u003cli\u003ePlantronics EncorePro HW710 premium mono noise-canceling headset with Quick Disconnect\u003c\/li\u003e\n  \u003cli\u003ePlantronics A10 direct-connect cable (QD to modular plug)\u003c\/li\u003e\n  \u003cli\u003eSoft leatherette ear cushion (fitted) and quick start guide\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eTogether these connect directly to a headset-ready phone's built-in amplified port — no external amplifier or additional cable is required.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n  \u003ctbody\u003e\n    \u003ctr\u003e\n\u003cth\u003eType\u003c\/th\u003e\n\u003ctd\u003eMonaural (single-ear), over-the-head, on-ear\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eSeries\u003c\/th\u003e\n\u003ctd\u003eEncorePro 700 Series (premium tier)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMicrophone\u003c\/th\u003e\n\u003ctd\u003eNoise-canceling telescoping and pivoting boom — extends and rotates for precise positioning; low-sitting, clear of peripheral vision\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnector\u003c\/th\u003e\n\u003ctd\u003ePoly Quick Disconnect (QD)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eIncluded cable\u003c\/th\u003e\n\u003ctd\u003ePlantronics A10 direct-connect cable (66268-02) — the modern replacement for the Polaris cable\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnection\u003c\/th\u003e\n\u003ctd\u003ePlugs directly into a headset-ready phone's built-in amplified port — no external amplifier required\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWorks with\u003c\/th\u003e\n\u003ctd\u003eHeadset-ready phones with built-in amplifiers — Nortel (Norstar\/Meridian), NEC, Toshiba, Mitel, Aastra, 3COM, Comdial, ESI, SciTec, and others. Not compatible with Cisco or phones needing HIS \/ HIC \/ U10 cables\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eAudio\u003c\/th\u003e\n\u003ctd\u003eWideband, high-frequency response\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eBuild \/ comfort\u003c\/th\u003e\n\u003ctd\u003ePremium nylon-composite frame, reinforced headband, satin finish; plush leatherette ear pads (foam available)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWeight\u003c\/th\u003e\n\u003ctd\u003e53 g\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eLineage\u003c\/th\u003e\n\u003ctd\u003e\"Polaris\" direct-connect solution (formerly PW291N); built on the EncorePro HW710, formerly the HW291N\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eOther Polaris styles\u003c\/th\u003e\n\u003ctd\u003ePW510 (mono), PW520 (binaural), PW530 (over-the-ear), PW540 (convertible) — all on 500-series headsets\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003ePart numbers\u003c\/th\u003e\n\u003ctd\u003e805H7AA + A10 (A10 cable = 66268-02)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWarranty\u003c\/th\u003e\n\u003ctd\u003e2-year manufacturer warranty, plus HeadsetPlus lifetime technical support\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003ePhones.\u003c\/strong\u003e The PW710 connects to headset-ready phones that have a built-in amplifier — business systems from Nortel, NEC, Toshiba, Mitel, Aastra, 3COM, Comdial, ESI, and SciTec, among others. It is not for Cisco phones or for systems that require a specific HIS, HIC, or U10 cable. Confirm your exact model before ordering.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eConnection.\u003c\/strong\u003e The included A10 direct-connect cable plugs the HW710's Quick Disconnect into the phone's modular headset port, with no external amplifier. Direct connection puts volume and mute control on the phone rather than on the cord — if you want inline controls plus Clearline audio enhancement, an amplifier is the better route.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eAlternative.\u003c\/strong\u003e If your phone has no dedicated headset port, the PW710 won't work on its own — you'll want the HW710 with an M22 amplifier instead. For the 500-series Polaris headsets at a lower price, see the PW510, PW520, PW530, and PW540.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat is the Plantronics PW710 Polaris headset?\u003c\/summary\u003e\u003cp\u003eThe Plantronics PW710 is the premium EncorePro HW710 mono noise-canceling headset bundled with the A10 direct-connect cable. It plugs straight into a headset-ready phone's built-in amplified port, so no separate amplifier is needed. \"Polaris\" refers to that direct-connect method — it's the modern replacement for Plantronics' discontinued P-series Polaris headsets.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the PW710 need an amplifier?\u003c\/summary\u003e\u003cp\u003eNo. The PW710 is the direct-connect version — it includes the A10 cable and plugs into a phone that already has a built-in amplified headset port, so no external amplifier is required. If your phone has no headset port, or you want inline volume and mute, you'd need the HW710 with an M22 amplifier instead.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhich phones does the PW710 Polaris work with?\u003c\/summary\u003e\u003cp\u003eThe PW710 works with headset-ready phones that have a built-in amplifier — Nortel (Norstar and Meridian), NEC, Toshiba, Mitel, Aastra, 3COM, Comdial, ESI, and SciTec, among others. It does not work with Cisco phones or systems that require a specific HIS, HIC, or U10 cable. Confirm your phone model first, since the wrong cable is the most common cause of returns.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat makes the PW710 a premium Polaris headset?\u003c\/summary\u003e\u003cp\u003eThe PW710 is built on the EncorePro HW710, the premium 700-series headset: leatherette ear pads, an ultra-light nylon-composite satin-finish frame at 53 grams, and a telescoping boom. The other Polaris headsets — PW510, PW520, PW530, PW540 — use the 500-series build with foam cushions at a lower price. Choose the PW710 for all-day comfort and a polished look.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat was the PW710 formerly called?\u003c\/summary\u003e\u003cp\u003eThe PW710 was formerly the PW291N, the Polaris version of the headset now known as the HW710 (itself formerly the HW291N). It's the same premium headset and direct-connect solution under current naming, so if you need a \"PW291N\" replacement, the PW710 is it.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e\n\n\u003c!-- SUGGESTED: a shot of the leatherette\/satin HW710 with the A10 cable plugging into a headset-ready phone's port (no amplifier in the chain); only if a real manufacturer URL is available --\u003e","brand":"Plantronics","offers":[{"title":"Default Title","offer_id":46631729398004,"sku":"805H7AA+A10","price":179.96,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/PW710_a8a0ade8-3b32-4405-86b2-3dc3885902d3.jpg?v=1772023966"},{"product_id":"poly-plantronics-cs540-wireless-dect-headset","title":"Poly Plantronics CS540 Wireless DECT Headset – Mono Convertible","description":"\u003ch2\u003eThe Plantronics CS540 Wireless Headset\u003c\/h2\u003e\n\n\u003cp\u003eYou're mid-call and the printer three rows over just jammed, or someone at the next desk needs a signature, or you just need to stretch your legs without hanging up. The Plantronics CS540 wireless headset exists for exactly that moment — a DECT headset built to let you walk away from your desk phone without walking away from the conversation.\u003c\/p\u003e\n\n\u003cp\u003eIt's the convertible model in Poly's CS500 series, meaning one headset adapts to three wearing styles instead of locking you into one. At 21 grams, it's genuinely one of the lightest wireless headsets sold for desk phones, and it's been a call center and office staple for over a decade because the core formula — DECT reliability, real range, all-day comfort — hasn't needed much reinventing.\u003c\/p\u003e\n\n\u003ch2\u003eChoose your CS540 configuration\u003c\/h2\u003e\n\u003cp\u003eOne real decision here: whether your desk phone is a Cisco system or something else.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e[icon:headset-mono] Standard.\u003c\/strong\u003e Works with most single- or multi-line corded desk phones through a universal RJ9 telephone interface cable — Avaya, Polycom, NEC, and the vast majority of office phone systems.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCisco IP Phone Compatible (CS540-CIS).\u003c\/strong\u003e The same Plantronics CS540 wireless headset, tested and certified against Cisco's IP phone lineup — 6900, 7900, 8800, 8900, 9900, and SPA series models, with the correct EHS cable for hands-free remote answering on Cisco systems.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eThree ways to wear the Plantronics CS540 wireless headset\u003c\/h2\u003e\n\u003cp\u003eThe Plantronics CS540 wireless headset converts between three wearing styles — over-the-head headband, over-the-ear loop, or an optional behind-the-neck band (sold separately) — using the same headset core. That matters more on a shared floor than it sounds like it should: not everyone wants a headband flattening their hair by 3pm, and not everyone finds an ear loop comfortable for an eight-hour shift. Swap styles without buying a second headset.\u003c\/p\u003e\n\n\u003ch2\u003eRange, battery life, and what 350 feet actually looks like\u003c\/h2\u003e\n\u003cp\u003eThe Plantronics CS540 wireless headset is rated for up to 350 feet of roaming range and up to 7 hours of talk time on a full charge, using DECT 6.0 at 1.9GHz — a frequency band reserved for voice, so it won't fight your office Wi-Fi for bandwidth the way a Bluetooth headset can. An adaptive power system automatically downshifts to low power when you're near the base, stretching both battery life and network capacity.\u003c\/p\u003e\n\n[stat]Up to 350 ft rated range · Up to 7 hrs talk time · 21 g headset weight[\/stat]\n\n[callout type=\"honest\"]350 feet is the line-of-sight number. One long-term owner review put realistic in-office range closer to 75-100 feet once walls and furniture are in the mix — still enough to leave your desk for a printer run or a coffee break, just not a football field's worth of freedom. Real-world battery testing over six months landed at a consistent 6.5-7 hours, matching the spec, with a 30-minute quick charge good for about 2 more hours in a pinch.[\/callout]\n\n\u003ch3\u003eWideband audio, and a mic tuned to cut the noise around you\u003c\/h3\u003e\n\u003cp\u003eAn extended boom with a noise-canceling microphone filters out the open-office hum before it reaches the person on the other end, and Enhanced Digital Signal Processing keeps voice sounding natural rather than compressed. You get a choice between narrowband and wideband audio — wideband uses CAT-iq technology for noticeably clearer calls, narrowband stretches your talk time a bit further if battery life matters more than audio polish on a given day. SoundGuard technology caps sound exposure at 118dBA, protecting your hearing from sudden spikes without an app or a setting to remember.\u003c\/p\u003e\n\n\u003ch3\u003eRemote answering needs one more piece\u003c\/h3\u003e\n\u003cp\u003eOut of the box, the Plantronics CS540 wireless headset answers and ends calls with a button press while your desk phone's handset stays in its cradle — that's standard. To answer calls remotely without touching the handset at all, you need either an HL10 handset lifter (works with virtually any desk phone) or an electronic hookswitch (EHS) cable, which skips the mechanical lifter entirely on phones that support it. Neither is included with the base system; both are sold separately, and which one you need depends on your desk phone model.\u003c\/p\u003e\n\n\u003ch3\u003eBuilt for shared desks and busy call centers\u003c\/h3\u003e\n\u003cp\u003eDock a Plantronics CS540 wireless headset to any subscribed base and it connects automatically — genuinely useful for hot-desking environments where people don't sit in the same seat every day. Up to three additional CS540 or Savi headsets can conference into a single base for training, coaching, or group calls, and auto-answer lets someone start a call just by lifting the headset off the charger.\u003c\/p\u003e\n\n[card title=\"Deploying more than a few dozen units?\"]DECT operates on shared channels, and installer documentation puts the practical ceiling around 38 CS540 units in one area before roaming range starts to shrink as units compete for bandwidth. Worth knowing before you order 60 for one floor rather than finding out after installation day.[\/card]\n\n\u003cp\u003eThis isn't a headset chasing features it doesn't need — no ANC, no app, no Bluetooth multipoint. It's a DECT workhorse built to survive a busy call floor: replaceable battery, a mic that filters real office noise, and range that actually gets you away from your desk when you need to be. For a desk phone headset that's stayed a bestseller for over a decade, that's the whole pitch.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n\u003cli\u003eBase station\u003c\/li\u003e\n\u003cli\u003eHeadset with pre-installed battery, eartip, and earloop\u003c\/li\u003e\n\u003cli\u003eHeadband\u003c\/li\u003e\n\u003cli\u003eFit kit (additional eartip and earloop sizes)\u003c\/li\u003e\n\u003cli\u003eTelephone interface cable — standard variant\u003c\/li\u003e\n\u003cli\u003eCisco-compatible EHS cable — Cisco IP Phone Compatible variant only\u003c\/li\u003e\n\u003cli\u003ePower supply\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eSpec\u003c\/th\u003e\n\u003cth\u003eDetail\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWearing style\u003c\/td\u003e\n\u003ctd\u003eConvertible — over-the-head, over-the-ear, behind-the-neck (sold separately)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWeight\u003c\/td\u003e\n\u003ctd\u003e21 g \/ 0.74 oz (headset only)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWireless technology\u003c\/td\u003e\n\u003ctd\u003eDECT 6.0, 1.9GHz\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRange\u003c\/td\u003e\n\u003ctd\u003eUp to 350 ft line of sight\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eTalk time\u003c\/td\u003e\n\u003ctd\u003eUp to 7 hours per charge\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCharge time\u003c\/td\u003e\n\u003ctd\u003eApprox. 90 minutes for a full charge\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAudio modes\u003c\/td\u003e\n\u003ctd\u003eNarrowband or wideband (CAT-iq)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMicrophone\u003c\/td\u003e\n\u003ctd\u003eExtended boom, noise-canceling\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eHearing protection\u003c\/td\u003e\n\u003ctd\u003eSoundGuard, protects against sound above 118dBA\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eConferencing\u003c\/td\u003e\n\u003ctd\u003eUp to 3 additional CS540 or Savi headsets on one base\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eBattery\u003c\/td\u003e\n\u003ctd\u003eReplaceable, recommended replacement at 3 years or 300 charge cycles\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRemote answer\u003c\/td\u003e\n\u003ctd\u003eRequires HL10 handset lifter or EHS cable (sold separately)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePart numbers\u003c\/td\u003e\n\u003ctd\u003ePoly 84693-01, HP 7W073AA#ABA (base labeled C054\/CO54)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWarranty\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware:\u003c\/strong\u003e No software required for core operation; base and headset pair automatically out of the box.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eHardware:\u003c\/strong\u003e Connects to a desk phone via RJ9 headset or handset port. Add an HL10 handset lifter or EHS cable separately for hands-free remote answering.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003ePlatforms:\u003c\/strong\u003e The standard configuration works with most single- or multi-line corded desk phones — Avaya, Polycom, NEC, and similar systems. The Cisco IP Phone Compatible configuration is tested against Cisco 6900, 7900, 8800, 8900, 9900, 3900, and SPA series phones, including models 7940, 7941, 7942, 7945, 7960, 7961, 7962, 7965, 7975, 8811, 8841, 8845, 8851, 8861, 8865, 9951, 9971, and the SPA 500\/900 series. If your specific Cisco model isn't listed, contact us to confirm compatibility before ordering.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n\u003cdetails\u003e\u003csummary\u003eHow far can I roam with the Plantronics CS540 wireless headset?\u003c\/summary\u003e\u003cp\u003eThe Plantronics CS540 wireless headset is rated for up to 350 feet of line-of-sight range. In a typical office with walls and furniture, expect closer to 75-100 feet of reliable range in practice.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eDoes the Plantronics CS540 wireless headset work with Cisco IP phones?\u003c\/summary\u003e\u003cp\u003eThe standard CS540 works with most non-Cisco desk phones. For Cisco systems, choose the CS540-CIS configuration, which is tested and certified against the major Cisco IP phone series and ships with the correct EHS cable.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eDo I need a handset lifter for remote answering?\u003c\/summary\u003e\u003cp\u003eYes. The Plantronics CS540 wireless headset answers calls with a button press by default, but remote hands-free answering — without touching the desk phone — requires an HL10 handset lifter or an EHS cable, sold separately.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eHow long does the CS540 battery last, and can it be replaced?\u003c\/summary\u003e\u003cp\u003eThe Plantronics CS540 wireless headset runs up to 7 hours of talk time per charge, and the battery is user-replaceable — Poly recommends replacement after 3 years or 300 charge cycles.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eCan multiple CS540 headsets connect to one base?\u003c\/summary\u003e\u003cp\u003eYes. Up to three additional CS540 or Savi headsets can conference into a single base for training or group calls, and the headset supports hot-desking by docking to any subscribed base.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eHow many CS540 units can I run in one office without interference?\u003c\/summary\u003e\u003cp\u003eDECT installer guidance puts the practical limit around 38 units in one area before roaming range starts to shrink from channel competition — worth factoring into larger call center deployments.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e","brand":"Plantronics","offers":[{"title":"Standard","offer_id":48801764868340,"sku":"7W073AA#ABA","price":199.99,"currency_code":"USD","in_stock":true},{"title":"Cisco IP Phone Compatible","offer_id":48801764901108,"sku":"7W073AA#ABA","price":199.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/CS540_64fd72f2-e996-4858-b2f8-99d10e97f98d.jpg?v=1772023346"},{"product_id":"plantronics-cs540-co54-c054-replacement-extra-headset","title":"Plantronics CS540 (CO54 C054) Replacement\/Extra Headset","description":"\u003cp\u003e\u003cspan style=\"font-size: 9pt; font-family: Arial;\"\u003e\u003c!--StartFragment --\u003e\u003c!--StartFragment --\u003e\u003cstrong\u003ePlantronics CS540 placement (or Extra) headset\u003c\/strong\u003e for the \u003ca href=\"http:\/\/headsetplus.com\/product1337\/product_info.html\" target=\"_blank\"\u003e\u003cspan style=\"color: #0066cc;\"\u003ePlantronics CS540\u003c\/span\u003e\u003c\/a\u003e (CO54, C054) wireless headset system. This is the replacement headset If you lost or broken your Plantronics CS540 headset or use it as an extra headset in a conference call using the same base (up to 3 can be used).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-size: 12px;\"\u003e\u003cspan style=\"font-family: arial,helvetica,sans-serif;\"\u003eThe package includes: 3 ear loops, 2 gel tips (medium, large) and over the head headband\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"arrow\"\u003e\u003cspan style=\"font-size: 13.5pt; font-family: Arial, sans-serif;\"\u003eOld Poly part # 86179-01\u003c\/span\u003e\u003cspan style=\"font-size: 13.5pt;\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-size: 13.5pt; font-family: Arial, sans-serif;\"\u003eNew HP part # 85T27AA#ABA\u003c\/span\u003e\u003cspan style=\"font-size: 13.5pt;\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-size: 9pt; font-family: Arial;\"\u003e\u003cstrong\u003e\u003cspan style=\"color: #ff0000;\"\u003eHow to pair\/subscribe the new CS540 spare headset to the base:\u003c\/span\u003e\u003c\/strong\u003e\u003cbr\u003e\u003cbr\u003eSimply put your headset back in the CS540 (CO54) base. The power\/subscription light (white light on the base) flashes during the subscription\/pairing process and turns solid when the headset pairs successfully.\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eimportant:\u003c\/strong\u003e Only the last paired headset will work, so you will have to repeat this process whenever you need to use a new CS540 (CO54) headset with the same system.\u003c\/span\u003e\u003c\/p\u003e","brand":"Plantronics","offers":[{"title":"Default Title","offer_id":46631739687156,"sku":"85T27AA#ABA","price":189.96,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/86179-01.jpg?v=1751514568"},{"product_id":"jabra-biz-2300-headset","title":"Jabra Biz 2300 – Professional Wired Noise-Cancelling Headset","description":"\u003ch3 data-path-to-node=\"3\"\u003e\u003cb data-path-to-node=\"3\" data-index-in-node=\"0\"\u003eThe Premium Standard for High-Performance Communication\u003c\/b\u003e\u003c\/h3\u003e\n\u003cp data-path-to-node=\"3\"\u003eThe Jabra Biz 2300 is a premium, lightweight jabra biz 2300 corded headset engineered for those who demand world-class sound and exceptional durability. Built to survive the rigors of high-performing contact centers and busy office environments, this series provides a \"breath-resistant\" microphone with ultra-noise-cancelling technology. Whether you choose the jabra biz 2300 duo for total immersion or the mono version for flexibility, your voice remains the focal point of every conversation.\u003c\/p\u003e\n\u003ch3 data-path-to-node=\"4\"\u003e\u003cb data-path-to-node=\"4\" data-index-in-node=\"0\"\u003eChoose Your Perfect Configuration\u003c\/b\u003e\u003c\/h3\u003e\n\u003cp data-path-to-node=\"4\"\u003eEasily customize your setup using the variant selector above to match your specific hardware and workflow:\u003c\/p\u003e\n\u003cul data-path-to-node=\"5\"\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"5,0,0\"\u003e\u003cb data-path-to-node=\"5,0,0\" data-index-in-node=\"0\"\u003eWearing Style:\u003c\/b\u003e Select the jabra biz 2300 binaural headset (Duo) for a jabra biz 2300 stereo experience that blocks out background noise, or the jabra biz 2300 mono headset to stay aware of your office surroundings.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"5,1,0\"\u003e\u003cb data-path-to-node=\"5,1,0\" data-index-in-node=\"0\"\u003eUSB Connectivity:\u003c\/b\u003e We offer the jabra biz 2300 duo usb ms and jabra biz 2300 mono usb ms (Microsoft Teams Certified), as well as jabra biz 2300 usb uc duo and mono variants for all other softphone platforms. For specialized government or secure use, select the jabra biz 2300 push to talk (PTT) variant.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"5,2,0\"\u003e\u003cb data-path-to-node=\"5,2,0\" data-index-in-node=\"0\"\u003eDesk Phone Bundles:\u003c\/b\u003e Choose the jabra biz 2300 duo nc qd for traditional setups. We also provide \"Direct Connect\" bundles and certified versions for Cisco IP (7800\/8800), Cisco SPA, and Avaya (J100\/9600 and 1400\/9400) series phones.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 data-path-to-node=\"6\"\u003e\u003cb data-path-to-node=\"6\" data-index-in-node=\"0\"\u003eKey Features\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul data-path-to-node=\"7\"\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"7,0,0\"\u003e\u003cb data-path-to-node=\"7,0,0\" data-index-in-node=\"0\"\u003eAir Shock Microphone:\u003c\/b\u003e An aerodynamically designed \"noise n c\" microphone with many small holes that reduces pops and breath sounds for a professional audio profile.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"7,1,0\"\u003e\u003cb data-path-to-node=\"7,1,0\" data-index-in-node=\"0\"\u003eUnbreakable 360° Boom Arm:\u003c\/b\u003e The jabra biz 2300 qd duo nc features a break-proof boom arm that rotates a full 360 degrees, ensuring perfect positioning without the risk of mechanical failure.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"7,2,0\"\u003e\u003cb data-path-to-node=\"7,2,0\" data-index-in-node=\"0\"\u003eKevlar®-Reinforced Cord:\u003c\/b\u003e Built to withstand the \"14-hour shift,\" the jabra biz 2300 wired headset is equipped with a cord that is virtually impossible to break or fray.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"7,3,0\"\u003e\u003cb data-path-to-node=\"7,3,0\" data-index-in-node=\"0\"\u003eWideband Audio \u0026amp; HD Voice:\u003c\/b\u003e Experience lifelike conversations with the jabra biz 2300 qd wideband duo performance, making every virtual meeting sound natural.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 data-path-to-node=\"8\"\u003e\u003cb data-path-to-node=\"8\" data-index-in-node=\"0\"\u003eWhy Choose This Headset\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul data-path-to-node=\"9\"\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"9,0,0\"\u003e\u003cb data-path-to-node=\"9,0,0\" data-index-in-node=\"0\"\u003eExceptional Durability:\u003c\/b\u003e From the surgical steel components to the Kevlar wiring, the jabra biz 2300 duo nc headset is designed for a low total cost of ownership through long-lasting hardware.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"9,1,0\"\u003e\u003cb data-path-to-node=\"9,1,0\" data-index-in-node=\"0\"\u003eWorld-Class Comfort:\u003c\/b\u003e At only 49g (mono) and 68g (duo), it is 20% lighter than competitors. Combined with large, ergonomic foam or leatherette ear cushions, it’s built for all-day wear.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"9,2,0\"\u003e\u003cb data-path-to-node=\"9,2,0\" data-index-in-node=\"0\"\u003eSuperior Noise Cancellation:\u003c\/b\u003e The jabra biz 2300 duo noise cancelling headset utilizes ultra-NC technology to filter out even the loudest office chatter, ensuring your customers hear only you.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 data-path-to-node=\"10\"\u003e\u003cb data-path-to-node=\"10\" data-index-in-node=\"0\"\u003eWhat's in the Box\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul data-path-to-node=\"11\"\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"11,0,0\"\u003eJabra Biz 2300 Headset (Mono or Duo per selection)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"11,1,0\"\u003eSpecialized Connection Cable (USB, QD, or Certified Smart Cord per selection)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"11,2,0\"\u003eQuick Start Guide\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"11,3,0\"\u003eWarranty and Warning Cards\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Jabra","offers":[{"title":"Duo \/ USB - UC","offer_id":48221481599220,"sku":"2399-829-109","price":148.95,"currency_code":"USD","in_stock":true},{"title":"Duo \/ USB - Microsoft Teams","offer_id":48221481631988,"sku":"2399-823-109","price":148.95,"currency_code":"USD","in_stock":true},{"title":"Duo \/ USB - GSA Push-to-Talk","offer_id":48221481664756,"sku":"GSA2399-829-109PTT","price":189.95,"currency_code":"USD","in_stock":true},{"title":"Duo \/ Standard QD (Quick Disconnect)","offer_id":48221481697524,"sku":"2309-820-105","price":134.95,"currency_code":"USD","in_stock":true},{"title":"Duo \/ Direct Connect (Desk Phones)","offer_id":48221481730292,"sku":"2309-820-DIR","price":189.96,"currency_code":"USD","in_stock":true},{"title":"Duo \/ Avaya J100 \/ 1600 \/ 9600","offer_id":48221481763060,"sku":"2309-820+1216","price":189.96,"currency_code":"USD","in_stock":true},{"title":"Duo \/ Avaya 1400 \/ 2400 \/ 9400 \/ 9500","offer_id":48221481795828,"sku":"2309-820+1200","price":189.96,"currency_code":"USD","in_stock":true},{"title":"Duo \/ Cisco IP 7800 \/ 7900 \/ 8800 Series","offer_id":48221481828596,"sku":"2309-820-CIS","price":189.96,"currency_code":"USD","in_stock":true},{"title":"Duo \/ Cisco SPA 303 \/ 500 \/ 900 Series","offer_id":48221481861364,"sku":"2309-820+2.5mm","price":189.96,"currency_code":"USD","in_stock":true},{"title":"Mono \/ USB - UC","offer_id":48221481894132,"sku":"2393-829-109","price":138.99,"currency_code":"USD","in_stock":true},{"title":"Mono \/ USB - Microsoft Teams","offer_id":48221481926900,"sku":"2393-823-109","price":129.95,"currency_code":"USD","in_stock":true},{"title":"Mono \/ USB - GSA Push-to-Talk","offer_id":48221481959668,"sku":"GSA2393-829-109PTT","price":179.95,"currency_code":"USD","in_stock":true},{"title":"Mono \/ Standard QD (Quick Disconnect)","offer_id":48221481992436,"sku":"2303-820-105","price":108.95,"currency_code":"USD","in_stock":true},{"title":"Mono \/ Direct Connect (Desk Phones)","offer_id":48221482025204,"sku":"2303-820-DIR","price":174.96,"currency_code":"USD","in_stock":true},{"title":"Mono \/ Avaya J100 \/ 1600 \/ 9600","offer_id":48221482057972,"sku":"2303-820+1216","price":174.96,"currency_code":"USD","in_stock":true},{"title":"Mono \/ Avaya 1400 \/ 2400 \/ 9400 \/ 9500","offer_id":48221482090740,"sku":"2303-820+1200","price":174.96,"currency_code":"USD","in_stock":true},{"title":"Mono \/ Cisco IP 7800 \/ 7900 \/ 8800 Series","offer_id":48221482123508,"sku":"2303-820-CIS","price":174.96,"currency_code":"USD","in_stock":true},{"title":"Mono \/ Cisco SPA 303 \/ 500 \/ 900 Series","offer_id":48221482156276,"sku":"2303-820+2.5mm","price":174.96,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/Jabra_Biz2300_duo_USB.jpg?v=1751514932"},{"product_id":"plantronics-cs540-xd-c054-xd-co54-xd-replacement-extra-headset","title":"Plantronics CS540-XD (C054-XD CO54-XD) Replacement\/Extra Headset","description":"\u003cp\u003e\u003cspan style=\"font-size: 9pt; font-family: Arial;\"\u003e\u003c!--StartFragment --\u003e\u003c!--StartFragment --\u003e\u003cstrong\u003ePlantronics CS540-XD placement (or Extra) wireless headset\u003c\/strong\u003e for the \u003cspan style=\"color: #0066cc;\"\u003e\u003ca href=\"http:\/\/headsetplus.com\/product1603\/product_info.html\" target=\"_blank\"\u003e\u003cspan style=\"color: #0066cc;\"\u003ePlantronics CS540-XD\u003c\/span\u003e\u003c\/a\u003e\u003c\/span\u003e (C054-XD, XO54-XD) or \u003ca href=\"http:\/\/headsetplus.com\/product1606\/product_info.html\" target=\"_blank\"\u003eCS545-XD\u003c\/a\u003e wireless headset system. This is the replacement headset If you lost or broken your Plantronics CS540-XD, CS545-XD headset or use it as a spare headset in a conference call (up to 4 total can be use in the same call).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-size: 9pt; font-family: Arial;\"\u003e\u003cstrong\u003eKey Features:   \u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 9pt; font-family: Arial;\"\u003eLi-ion battery included\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 9pt; font-family: Arial;\"\u003eleatherette ear cushions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 9pt; font-family: Arial;\"\u003e1 year warranty \u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 9pt; font-family: Arial;\"\u003ealso known as WH500-XD\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan style=\"font-family: arial, helvetica, sans-serif; font-size: 12px;\"\u003eThe package includes: 3 ear loops, 2 gel tips ( medium, large) and over the head headband\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-family: arial, helvetica, sans-serif; font-size: 12px;\"\u003eold part# \u003c\/span\u003e89549-01 \u003c\/p\u003e\n\u003cp\u003e\u003cstrong style=\"font-size: 9pt; font-family: Arial;\"\u003e\u003cspan style=\"color: #ff0000;\"\u003eHow to subscribe the new CS540-XD spare headset to the base:\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-size: 9pt; font-family: Arial;\"\u003eSimply put your headset back in the CS540-XD base. The power\/subscription light (white light on the base) flashes during the subscription\/pairing process and turns solid when the headset pairs successfully.\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003enote:\u003c\/strong\u003e Only the last paired headset will work, so you will have to repeat this process whenever you need to use a new CS540-XD headset with the same system.\u003c\/span\u003e\u003c\/p\u003e","brand":"Plantronics","offers":[{"title":"Default Title","offer_id":46631757840628,"sku":"85T28AA#ABA","price":199.96,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/CS540_headset.jpg?v=1751514962"},{"product_id":"plantronics-encorepro-hw540-convertible-3-in-1-noise-canceling-qd-headset","title":"Plantronics EncorePro HW540 Convertible 3-in-1 Noise-Canceling QD Headset","description":"\u003ch2\u003eNo wrong way to wear the EncorePro HW540\u003c\/h2\u003e\n\n\u003cp\u003eMost call centers solve the comfort problem by stocking two headsets — one over-the-head, one over-the-ear — then spend the next year swapping them as agents change their minds, eating the cost and the wear each time. The Plantronics EncorePro HW540 ends that. It's a convertible 3-in-1: over-the-head, over-the-ear, and behind-the-neck, all in one headset, so the agent picks the style and switches whenever they like.\u003c\/p\u003e\n\n\u003cp\u003eIt's the convertible model in the EncorePro 500 line, and like its siblings it comes in a version for whatever phone is on your desk. This is the standard QD version; for the DA90-managed digital one, see the HW540D.\u003c\/p\u003e\n\n\u003ch2\u003eThree wearing styles, one headset\u003c\/h2\u003e\n\n\u003cp\u003eThe EncorePro HW540 is a 3-in-1 convertible — the same headset wears over the head, over the ear, or behind the neck, using the parts in the box. It's a mono headset, so one ear stays open to the room in every style; only the way it holds on your head changes.\u003c\/p\u003e\n\n\u003cp\u003eEach style is properly designed, not a compromise. The over-the-head headband is adjustable, with a soft temple pad on the side opposite the speaker. The over-the-ear hook is bendable and conforms to your ear for a secure hold. The behind-the-neck band suits anyone who wants nothing over the top of their head — useful under a cap or for agents who simply dislike a headband. The same soft cushion covers the speaker whichever way you wear it, so the audio never changes.\u003c\/p\u003e\n\n[card title=\"One part number for the whole floor\"]This is where the HW540 pays for itself. Instead of surveying agents, stocking multiple models, and absorbing the cost every time someone wants to switch from over-ear to over-head, you order one part number that does all three. Call centers that made the move report the same thing: agents stop asking to trade headsets, because the one they already have converts. Procurement and inventory get simpler, and returns for the \"wrong style\" go to zero.[\/card]\n\n\u003ch3\u003eConvertible, or a fixed-style EncorePro?\u003c\/h3\u003e\n\n\u003cp\u003eThe convertible only earns its slightly higher price when preferences vary — or when you'd rather buy one SKU than guess.\u003c\/p\u003e\n\n[compare]\n\u003cdiv\u003e\n\u003cstrong\u003eHW540 — convertible (3-in-1)\u003c\/strong\u003e\u003cbr\u003eAll three wearing styles in one headset. The pick when fit preferences vary across a team, or you want a single part number to cover everyone.\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003eHW510 \/ HW520 \/ HW530 — fixed style\u003c\/strong\u003e\u003cbr\u003eOne style each — over-the-head mono, over-the-head binaural, or over-the-ear — at a lower price. The pick when everyone's already settled on how they wear it.\u003c\/div\u003e\n[\/compare]\n\n\u003ch2\u003eBuild the exact EncorePro HW540 you need\u003c\/h2\u003e\n\n\u003cp\u003eSeven versions, and every one is the same convertible 3-in-1 headset. The only thing that changes is how it connects to your phone.\u003c\/p\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003e[icon:headset-mono] Universal QD — needs an amplifier or cable.\u003c\/strong\u003e No cable included; add a Plantronics amplifier (the M22 and the rest of the range, including dispatch amps), a direct-connect cable, or a DA-series USB adapter for softphones — sold separately. (783P0AA#ABA)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eAvaya 1400 \/ 2400 \/ 4600 \/ 5400 \/ 9400 \/ 9500.\u003c\/strong\u003e Includes the certified Avaya cable for these older Avaya digital and IP series. No amplifier. (783P0AA+HIC10)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eAvaya J100 \/ 1600 \/ 9600.\u003c\/strong\u003e Includes the Avaya cable for J139–J189, 1600, and 9600 phones. No amplifier. (783P0AA+HIS)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eCisco IP (69xx–99xx).\u003c\/strong\u003e Includes the Cisco cable for the headset port on Cisco IP 69xx \/ 78xx \/ 79xx \/ 88xx \/ 89xx \/ 99xx phones. No amplifier. (783P0AA-CIS)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eCisco SPA.\u003c\/strong\u003e Includes a 2.5mm cable for Cisco SPA 303, 5xx, and 9xx phones. No amplifier. (783P0AA-SPA)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003ePolycom (and ShoreTel \/ Mitel).\u003c\/strong\u003e Includes the Polycom RJ9 cable for Soundpoint IP and VVX phones; also works with ShoreTel \/ Mitel IP 420, 480, and 485. No amplifier. (783P0AA-PO)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eYealink.\u003c\/strong\u003e Includes the Yealink RJ9 cable for Yealink SIP-T phones. No amplifier. (783P0AA-YEA)\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eDoes the EncorePro HW540 need an amplifier?\u003c\/h2\u003e\n\n\u003cp\u003eIt depends on the version. The phone-specific bundles — Avaya, Cisco, Cisco SPA, Polycom, and Yealink — include the certified cable and plug straight into that phone, no amplifier. The universal QD version includes no cable: its Quick Disconnect needs a Plantronics amplifier (the M22 and the rest of the range, including dispatch amplifiers), a direct-connect cable, or a DA-series USB adapter for softphones, bought separately.\u003c\/p\u003e\n\n[callout type=\"honest\"]The ordering mistake to avoid: the universal QD EncorePro HW540 doesn't plug into a phone on its own — it needs an amplifier or cable. If you know your phone, the matching bundle is the simpler buy, with the certified cable already in the box. For a computer or softphone, add a DA-series USB adapter. And if you want the DA90-managed digital version with central headset management, that's the HW540D, not this one.[\/callout]\n\n\u003ch3\u003eBuilt like the rest of the EncorePro line\u003c\/h3\u003e\n\n\u003cp\u003eWhatever style it's worn in, the EncorePro HW540 is built the same: laser-welded aircraft-grade aluminum and metal joints for the rigors of a call-intensive floor, a noise-canceling flexible boom with visual and tactile positioning guides that click into place, and wideband audio up to 6,800 Hz. SoundGuard limits sudden noise spikes below 118 dBA, which helps a contact center meet OSHA and Noise at Work requirements, and at 22 to 32 grams depending on how it's worn, it's among the lightest in its class. It ships with a carrying pouch, and the cushions are replaceable, so a worn headset can be refreshed rather than retired.\u003c\/p\u003e\n\n\u003cp\u003eThe EncorePro HW540 is the one you buy when you'd rather not guess how your agents like to wear a headset — hand them a single part number that does it all three ways, built to last, and matched to the phone on their desk. Set the style, plug in the right cable, and every agent gets their own fit from the same box, with HeadsetPlus's lifetime support behind it.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n  \u003cli\u003ePlantronics EncorePro HW540 convertible noise-canceling headset with Quick Disconnect\u003c\/li\u003e\n  \u003cli\u003eOver-the-head headband (with temple pad)\u003c\/li\u003e\n  \u003cli\u003eOver-the-ear bendable ear hook \/ ear loop\u003c\/li\u003e\n  \u003cli\u003eBehind-the-neck band\u003c\/li\u003e\n  \u003cli\u003eSoft ear cushion (fitted)\u003c\/li\u003e\n  \u003cli\u003eCarrying pouch and quick start guide\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat else is in the box depends on the version: the Avaya, Cisco, Cisco SPA, Polycom, and Yealink bundles add the certified adapter cable for that phone, so there's nothing more to buy. The universal QD version includes no cable or amplifier — add an amplifier, a direct-connect cable, or a DA-series USB adapter separately. Replacement foam and leatherette cushions, spare ear loops, a replacement headband, and an EncorePro headband support pad are available separately.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n  \u003ctbody\u003e\n    \u003ctr\u003e\n\u003cth\u003eType\u003c\/th\u003e\n\u003ctd\u003eMonaural (single-ear), convertible — over-the-head, over-the-ear, or behind-the-neck\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eSeries\u003c\/th\u003e\n\u003ctd\u003eEncorePro 500 Series\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWearing-style pieces\u003c\/th\u003e\n\u003ctd\u003eAdjustable headband with temple pad, bendable over-the-ear hook, and neckband — all included\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMicrophone\u003c\/th\u003e\n\u003ctd\u003eNoise-canceling flexible boom with visual and tactile positioning guides\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnector\u003c\/th\u003e\n\u003ctd\u003ePoly Quick Disconnect (QD)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnection\u003c\/th\u003e\n\u003ctd\u003ePhone-specific bundles include the certified cable (plug-in, no amplifier); universal QD version needs a Plantronics amplifier, direct-connect cable, or DA-series USB adapter (sold separately)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eAmplifier compatibility\u003c\/th\u003e\n\u003ctd\u003eWorks with the full Plantronics amplifier range, including dispatch amplifiers (M22, MX10, M12, P10, SHS-1890, AP-15, CA12CD)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eAudio\u003c\/th\u003e\n\u003ctd\u003eWideband, up to 6,800 Hz\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eHearing protection\u003c\/th\u003e\n\u003ctd\u003eSoundGuard acoustic limiting below 118 dBA; helps meet OSHA \/ Noise at Work requirements\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWeight\u003c\/th\u003e\n\u003ctd\u003e22–32 g, depending on wearing style\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eBuild\u003c\/th\u003e\n\u003ctd\u003eLaser-welded aircraft-grade aluminum, metal joints; replaceable cushions; carrying pouch included\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eDigital alternative\u003c\/th\u003e\n\u003ctd\u003eHW540D (requires the DA90 USB processor; adds SoundGuard DIGITAL and Manager Pro management)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003ePart numbers\u003c\/th\u003e\n\u003ctd\u003e783P0AA#ABA (old 88828-01); phone bundles add +HIC10 \/ +HIS \/ -CIS \/ -SPA \/ -PO \/ -YEA\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWarranty\u003c\/th\u003e\n\u003ctd\u003e2-year manufacturer warranty, plus HeadsetPlus lifetime technical support\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware.\u003c\/strong\u003e With a Poly DA-series USB adapter, the EncorePro HW540 connects to a computer and works with PC softphones and UC platforms — Microsoft Teams, Zoom, and Webex among them — plus Poly Lens for device management. The noise-canceling mic keeps your background out of the caller's audio on any of them.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eHardware.\u003c\/strong\u003e The HW540 ends in a Poly Quick Disconnect. The universal QD version needs a Plantronics amplifier, a direct-connect cable, or a DA-series USB adapter to reach a phone or PC, and it's compatible with the full amplifier range, including dispatch amps. The Avaya, Cisco, Cisco SPA, Polycom, and Yealink bundles include the certified cable for that phone. For a DA90-managed, centrally administered version, see the HW540D.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003ePlatforms.\u003c\/strong\u003e The EncorePro HW540 is built for telephone-intensive work — customer care centers, help desks, telesales, and dispatch — and especially for mixed teams where fit preferences vary, since one convertible headset suits every agent.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat wearing styles does the EncorePro HW540 have?\u003c\/summary\u003e\u003cp\u003eThe EncorePro HW540 is a 3-in-1 convertible with three wearing styles included: over-the-head (adjustable headband with temple pad), over-the-ear (bendable ear hook), and behind-the-neck (neckband). It's a mono headset, so one ear stays open in every style; an agent can wear it whichever way is most comfortable and switch whenever they like.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the EncorePro HW540 need an amplifier?\u003c\/summary\u003e\u003cp\u003eIt depends on the version. The phone-specific EncorePro HW540 bundles — Avaya, Cisco, Cisco SPA, Polycom, and Yealink — include the certified cable and plug straight into that phone, no amplifier needed. The universal QD version includes no cable, so it needs a Plantronics amplifier, a direct-connect cable, or a DA-series USB adapter, bought separately.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eCan each agent choose their own wearing style on the HW540?\u003c\/summary\u003e\u003cp\u003eYes — that's the point of the EncorePro HW540. The same headset converts between over-the-head, over-the-ear, and behind-the-neck, so one part number suits every agent's preference. It simplifies procurement and inventory and cuts the cost of swapping headsets when someone wants to change styles.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat's the difference between the EncorePro HW540 and the HW540D?\u003c\/summary\u003e\u003cp\u003eBoth are the same convertible 3-in-1 headset. The standard EncorePro HW540 connects through any Poly amplifier, cable, or USB adapter. The HW540D is the Digital-series version that requires the Poly DA90 processor and adds SoundGuard DIGITAL hearing protection and Plantronics Manager Pro fleet management. Choose the HW540D only if you're deploying the DA90.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eIs the EncorePro HW540 mono or stereo?\u003c\/summary\u003e\u003cp\u003eThe EncorePro HW540 is monaural — a single earpiece, leaving the other ear open for room awareness, in whichever of the three wearing styles you choose. There's no binaural (both-ear) convertible in this line; for both ears in a fixed style, the EncorePro HW520 is the option.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e\n\n\u003c!-- SUGGESTED: a shot of the same HW540 shown in all three wearing styles (over-head, over-ear, behind-neck) side by side, plus its included phone cables; only if a real manufacturer URL is available --\u003e","brand":"Plantronics","offers":[{"title":"Standard QD (Quick Disconnect)","offer_id":48767246926068,"sku":"783P0AA#ABA","price":92.99,"currency_code":"USD","in_stock":true},{"title":"Avaya 1400 \/ 2400 \/ 9400 \/ 9500","offer_id":48767246958836,"sku":"783P0AA+HIC10","price":159.96,"currency_code":"USD","in_stock":true},{"title":"Avaya J100 \/ 1600 \/ 9600","offer_id":48767246991604,"sku":"783P0AA+HIS","price":159.96,"currency_code":"USD","in_stock":true},{"title":"Cisco IP 6900 \/ 7900 \/ 8800 \/ 9900","offer_id":48767247024372,"sku":"783P0AA-CIS","price":159.96,"currency_code":"USD","in_stock":true},{"title":"Cisco SPA 303 \/ 500 \/ 900","offer_id":48767247057140,"sku":"783P0AA-SPA","price":159.96,"currency_code":"USD","in_stock":true},{"title":"Polycom Certified","offer_id":48767247089908,"sku":"783P0AA-PO","price":159.96,"currency_code":"USD","in_stock":true},{"title":"Yealink Certified","offer_id":48767247122676,"sku":"783P0AA-YEA","price":159.96,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/HW540-2.jpg?v=1751515054"},{"product_id":"plantronics-encorepro-hw530-over-the-ear-noise-canceling-qd-headset","title":"Plantronics EncorePro HW530 Over-the-Ear Noise-Canceling QD Headset","description":"\u003ch2\u003eThe EncorePro HW530 weighs 22 grams\u003c\/h2\u003e\n\n\u003cp\u003eCount how many times an agent lifts a headset off and drops it back on in a day — between breaks, side conversations, walking to the printer. For someone who does that constantly, a headband is friction. The Plantronics EncorePro HW530 takes it away: it hooks over one ear, weighs 22 grams, and goes on and off in a second.\u003c\/p\u003e\n\n\u003cp\u003eIt's the over-the-ear member of the EncorePro 500 line — the lightest of the family — and like its over-the-head siblings, it comes in a version for whatever phone is on your desk. For the DA90-managed digital version, that's the HW530D; this is the standard one.\u003c\/p\u003e\n\n\u003ch2\u003eOver the ear, and barely there\u003c\/h2\u003e\n\n\u003cp\u003eThe EncorePro HW530 is an over-the-ear headset: it loops over and rests on one ear, with no headband across the top of your head. At 22 grams it's the lightest headset in its class, yet the cushioned over-the-ear speaker still forms a real barrier against room noise — you're not trading audio away for the light weight. One ear stays open, so an agent can still hear a colleague or supervisor.\u003c\/p\u003e\n\n[stat]22 grams — the lightest EncorePro[\/stat]\n\n\u003ch3\u003eMade to go on and off all day\u003c\/h3\u003e\n\n[card title=\"On in a second, off in a second\"]The earhook is the HW530's whole point: no headband to settle, no hair to fix, nothing to adjust. It ships with small and large ear loops so agents can size the fit to their own ear, and a clothing clip takes the cord's weight off the ear so it stays put through a shift. For hot-deskers and anyone who's up and down all day, it's the EncorePro that's easiest to live with.[\/card]\n\n\u003cp\u003eFit is more personal than a headband, though. If an agent is between ear-loop sizes or wants maximum stability while they move around, the over-the-head HW510 may suit them better — same audio, different hold.\u003c\/p\u003e\n\n\u003ch2\u003eBuild the exact EncorePro HW530 you need\u003c\/h2\u003e\n\n\u003cp\u003eFour versions, differing in one thing: how the EncorePro HW530 connects to your phone. Every version is the same noise-canceling earhook headset underneath.\u003c\/p\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003e[icon:headset-mono] Universal QD — needs an amplifier or cable.\u003c\/strong\u003e No cable included; add a Plantronics M22 amplifier, a direct-connect cable, or a DA-series USB adapter for softphones — sold separately. For phones not listed below, or softphone use. (783P2AA#ABA)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eCisco IP (69xx–99xx).\u003c\/strong\u003e Includes the Cisco RJ9 cable for the headset port on Cisco IP 69xx \/ 78xx \/ 79xx \/ 88xx \/ 89xx \/ 99xx phones. No amplifier. (783P2AA-CIS)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eCisco SPA.\u003c\/strong\u003e Includes a 2.5mm cable for Cisco SPA 303, 5xx, and 9xx phones. No amplifier. (783P2AA-SPA)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003ePolycom.\u003c\/strong\u003e Includes the Polycom RJ9 cable for Soundpoint IP and VVX phones. No amplifier. (783P2AA-PO)\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eDoes the EncorePro HW530 need an amplifier?\u003c\/h2\u003e\n\n\u003cp\u003eIt depends on the version. The Cisco, Cisco SPA, and Polycom bundles include the certified cable for that phone and plug straight into its headset port, no amplifier needed. The universal QD version includes no cable: its Quick Disconnect needs a Plantronics M22 amplifier, a direct-connect bottom cable, or a DA-series USB adapter for softphones, bought separately.\u003c\/p\u003e\n\n[callout type=\"honest\"]The ordering mistake to avoid: the universal QD EncorePro HW530 doesn't plug into a phone on its own — it needs an amplifier or cable. If you have a Cisco, Cisco SPA, or Polycom phone, pick that bundle and the cable's already in the box. On an Avaya or Yealink phone, or a softphone? Call us — the HW530 works with those too, with the right cable or USB adapter; it's just not pre-bundled here. And if you want the DA90-managed digital version with central headset management, that's the HW530D, not this one.[\/callout]\n\n\u003ch3\u003eBuilt like the rest of the EncorePro line\u003c\/h3\u003e\n\n\u003cp\u003eLight as it is, the EncorePro HW530 is built to last: laser-welded aircraft-grade aluminum and metal joints for the rigors of a call-intensive floor, a noise-canceling flexible boom with visual and tactile positioning guides that click into place, and wideband audio up to 6,800 Hz. SoundGuard limits sudden noise spikes below 118 dBA, which helps a contact center meet OSHA and Noise at Work requirements, and the foam or leatherette cushions are replaceable, so a worn headset can be refreshed instead of retired. It replaces the old H41 and H41N Mirage over-the-ear headsets — the same idea, re-engineered.\u003c\/p\u003e\n\n\u003cp\u003eThe EncorePro HW530 is for the agent who'd rather not wear a headband at all — light enough to forget, quick on and off, and discreet, in a build tough enough for daily abuse. Match it to your phone, size the ear loop, and it all but disappears, backed by HeadsetPlus's lifetime support.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n  \u003cli\u003ePlantronics EncorePro HW530 over-the-ear noise-canceling headset with Quick Disconnect\u003c\/li\u003e\n  \u003cli\u003eSmall and large ear loops\u003c\/li\u003e\n  \u003cli\u003eFoam ear cushion (fitted)\u003c\/li\u003e\n  \u003cli\u003eClothing clip for cord management\u003c\/li\u003e\n  \u003cli\u003eQuick start guide\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat else is in the box depends on the version: the Cisco, Cisco SPA, and Polycom bundles add the certified adapter cable for that phone, so there's nothing more to buy. The universal QD version includes no cable or amplifier — add an M22 amplifier, a direct-connect cable, or a DA-series USB adapter separately. Replacement foam and leatherette cushions and spare ear loops are available separately.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n  \u003ctbody\u003e\n    \u003ctr\u003e\n\u003cth\u003eType\u003c\/th\u003e\n\u003ctd\u003eMonaural, over-the-ear (earhook) — no headband\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eSeries\u003c\/th\u003e\n\u003ctd\u003eEncorePro 500 Series\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMicrophone\u003c\/th\u003e\n\u003ctd\u003eNoise-canceling flexible boom with visual and tactile positioning guides\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnector\u003c\/th\u003e\n\u003ctd\u003ePoly Quick Disconnect (QD)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnection\u003c\/th\u003e\n\u003ctd\u003ePhone-specific bundles include the certified cable (plug-in, no amplifier); universal QD version needs an M22 amplifier, direct-connect cable, or DA-series USB adapter (sold separately)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eAudio\u003c\/th\u003e\n\u003ctd\u003eWideband, up to 6,800 Hz\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eHearing protection\u003c\/th\u003e\n\u003ctd\u003eSoundGuard acoustic limiting below 118 dBA; helps meet OSHA \/ Noise at Work requirements\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eFit\u003c\/th\u003e\n\u003ctd\u003eSmall and large ear loops; clothing clip; replaceable foam or leatherette cushions\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWeight\u003c\/th\u003e\n\u003ctd\u003e22 g — lightest in its class\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eBuild\u003c\/th\u003e\n\u003ctd\u003eLaser-welded aircraft-grade aluminum, metal joints\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eLineage\u003c\/th\u003e\n\u003ctd\u003eReplaces the Plantronics H41 \/ H41N Mirage\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eDigital alternative\u003c\/th\u003e\n\u003ctd\u003eHW530D (requires the DA90 USB processor; adds SoundGuard DIGITAL and Manager Pro management)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003ePart numbers\u003c\/th\u003e\n\u003ctd\u003e783P2AA#ABA (old 201500-01); phone bundles add -CIS \/ -SPA \/ -PO\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWarranty\u003c\/th\u003e\n\u003ctd\u003e2-year manufacturer warranty, plus HeadsetPlus lifetime technical support\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware.\u003c\/strong\u003e With a Poly DA-series USB adapter, the EncorePro HW530 connects to a computer and works with PC softphones and UC platforms — Microsoft Teams, Zoom, and Webex among them. The noise-canceling mic keeps your background out of the caller's audio on any of them.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eHardware.\u003c\/strong\u003e The HW530 ends in a Poly Quick Disconnect. The universal QD version needs an M22 amplifier, a direct-connect bottom cable, or a DA-series USB adapter to reach a phone or PC. The Cisco, Cisco SPA, and Polycom bundles include the certified cable for that phone and plug straight into its headset port. For a DA90-managed, centrally administered version, see the HW530D.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003ePlatforms.\u003c\/strong\u003e The EncorePro HW530 is built for telephone-intensive work — customer care centers, help desks, and telesales — and especially for agents who take a headset on and off frequently, hot-desk, or simply prefer no headband.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat's the wearing style of the EncorePro HW530?\u003c\/summary\u003e\u003cp\u003eThe EncorePro HW530 is an over-the-ear (earhook) headset — it loops over and rests on one ear, with no headband across the top of your head. At 22 grams it's the lightest in its class, discreet, and quick to put on and take off, which suits agents who handle a headset on and off throughout the day.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the EncorePro HW530 need an amplifier?\u003c\/summary\u003e\u003cp\u003eIt depends on the version. The Cisco, Cisco SPA, and Polycom bundles include the certified cable and plug straight into that phone, no amplifier needed. The universal QD version includes no cable, so it needs a Plantronics M22 amplifier, a direct-connect cable, or a DA-series USB adapter, bought separately.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eHow much does the EncorePro HW530 weigh?\u003c\/summary\u003e\u003cp\u003eThe EncorePro HW530 weighs 22 grams — the lightest in its class, because the over-the-ear design has no headband. That makes it well suited to long shifts and to agents who put a headset on and off frequently.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat's the difference between the EncorePro HW530 and the HW530D?\u003c\/summary\u003e\u003cp\u003eBoth are the same over-the-ear earhook headset. The standard EncorePro HW530 connects through any Poly amplifier, cable, or USB adapter. The HW530D is the Digital-series version that requires the Poly DA90 processor and adds SoundGuard DIGITAL hearing protection and Plantronics Manager Pro fleet management. Choose the HW530D only if you're deploying the DA90.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the EncorePro HW530 come with different ear loop sizes?\u003c\/summary\u003e\u003cp\u003eYes. The EncorePro HW530 includes small and large ear loops so agents can size the fit to their own ear, plus a clothing clip that takes the cord's weight off the ear. The ear cushion is replaceable too, in foam or leatherette.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e\n\n\u003c!-- SUGGESTED: a clear shot of the HW530 hooked over the ear (no headband) with the small vs large ear loops shown side by side, plus its included phone cables; only if a real manufacturer URL is available --\u003e","brand":"Plantronics","offers":[{"title":"Standard QD (Quick Disconnect)","offer_id":48767030132980,"sku":"783P2AA#ABA","price":84.99,"currency_code":"USD","in_stock":true},{"title":"Cisco IP 6900 \/ 7800 \/ 7900 \/ 8800 \/ 8900 \/ 9900","offer_id":48767030165748,"sku":"783P2AA-CIS","price":149.96,"currency_code":"USD","in_stock":true},{"title":"Cisco SPA 303 \/ 500 \/ 900","offer_id":48767030198516,"sku":"783P2AA-SPA","price":149.96,"currency_code":"USD","in_stock":true},{"title":"Polycom Certified","offer_id":48767030231284,"sku":"783P2AA-PO","price":149.96,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/HW530.jpg?v=1751515056"},{"product_id":"plantronics-pw540-polaris-convertible-3-in-1-direct-connect-noise-canceling-headset","title":"Plantronics PW540 Polaris Convertible 3-in-1 Noise-Canceling Headset (HW540 + A10)","description":"\u003ch2\u003eThe PW540 fits every agent, no amplifier\u003c\/h2\u003e\n\n\u003cp\u003eOutfit a mixed team off one phone system and you hit two recurring costs: agents who want different wearing styles, and an amplifier at every seat. The Plantronics PW540 Polaris headset removes both. It's a convertible 3-in-1 — over-the-head, over-the-ear, or behind-the-neck — that plugs straight into a headset-ready phone, with no separate amplifier per desk.\u003c\/p\u003e\n\n\u003cp\u003eIt's the EncorePro HW540 convertible noise-canceling headset packaged with the Plantronics A10 direct-connect cable — the most flexible member of the Polaris family, alongside the mono PW510, binaural PW520, and earhook PW530.\u003c\/p\u003e\n\n\u003ch2\u003eThree wearing styles, one part number\u003c\/h2\u003e\n\n\u003cp\u003eThe PW540 is a 3-in-1 convertible: the same headset wears over the head, over the ear, or behind the neck, using the parts in the box. It's a mono headset, so one ear stays open in every style; only the way it holds on your head changes. An agent picks the style that's comfortable and can switch any day they like.\u003c\/p\u003e\n\n[card title=\"One SKU for the whole floor, no amp at any seat\"]The PW540 collapses two procurement headaches into one order. You don't survey agents on headband versus earhook — every unit does all three — and you don't buy an amplifier for every desk, because the A10 cable connects straight to a headset-ready phone. For a mixed team on a direct-connect phone system, that's one part number that suits everyone and removes a line item from every seat. It's the reason the convertible-plus-direct-connect combination fits a varied call center better than almost anything else in the wired line.[\/card]\n\n\u003ch2\u003eDirect-connect: no amplifier per seat\u003c\/h2\u003e\n\n\u003cp\u003eThe PW540 includes the A10 direct-connect cable, which plugs the headset straight into a headset-ready phone's built-in amplifier — so there's no separate M22 amplifier to buy. \"Polaris\" is the legacy name for this direct-connect approach; the old P-series Polaris headsets were retired in 2008, and the HW540-plus-A10 combination is the modern equivalent.\u003c\/p\u003e\n\n[callout type=\"honest\"]The PW540 only works if your phone is headset-ready — a built-in amplifier behind a modular headset port, usually marked with a small headset symbol. That covers a lot of business systems — Nortel, NEC, Toshiba, Mitel, Aastra and others — but not Cisco, and not phones that need a specific HIS, HIC, or U10 cable. Ordering the wrong direct-connect cable is the most common return in this category, so confirm your phone first; send us the make and model and we'll check. If your phone isn't headset-ready, you'll want the HW540 with an M22 amplifier instead.[\/callout]\n\n\u003ch3\u003eThe HW540 inside\u003c\/h3\u003e\n\n\u003cp\u003eThe headset itself is the EncorePro HW540: a convertible, mono, noise-canceling headset with a flexible boom and visual and tactile positioning guides, wideband audio, and SoundGuard acoustic limiting below 118 dBA to help meet OSHA and Noise at Work requirements. Each style is properly designed — an adjustable headband with a soft temple pad, a bendable over-the-ear hook, and a behind-the-neck band — and the same soft cushion covers the speaker whichever way it's worn. It's built on laser-welded aircraft-grade aluminum with metal joints, weighs 22 to 32 grams depending on style, and carries a 2-year warranty.\u003c\/p\u003e\n\n\u003cp\u003eThe PW540 is the one you buy when you don't want to guess how your agents like to wear a headset, and your phones already have built-in amplifiers — a single part number that does all three styles and plugs in direct, with no amp at any desk. Confirm your phone takes a direct-connect cable, and it's plug-and-go across a mixed floor, backed by HeadsetPlus's lifetime support.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n  \u003cli\u003ePlantronics EncorePro HW540 convertible noise-canceling headset with Quick Disconnect\u003c\/li\u003e\n  \u003cli\u003eOver-the-head headband (with temple pad), over-the-ear ear hook, and behind-the-neck band\u003c\/li\u003e\n  \u003cli\u003ePlantronics A10 direct-connect cable (QD to modular plug)\u003c\/li\u003e\n  \u003cli\u003eSoft ear cushion (fitted) and quick start guide\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eTogether these connect directly to a headset-ready phone's built-in amplified port — no external amplifier or additional cable is required.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n  \u003ctbody\u003e\n    \u003ctr\u003e\n\u003cth\u003eType\u003c\/th\u003e\n\u003ctd\u003eMonaural (single-ear), convertible — over-the-head, over-the-ear, or behind-the-neck\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWearing-style pieces\u003c\/th\u003e\n\u003ctd\u003eAdjustable headband with temple pad, bendable over-the-ear hook, and neckband — all included\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMicrophone\u003c\/th\u003e\n\u003ctd\u003eNoise-canceling flexible boom with visual and tactile positioning guides\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnector\u003c\/th\u003e\n\u003ctd\u003ePoly Quick Disconnect (QD)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eIncluded cable\u003c\/th\u003e\n\u003ctd\u003ePlantronics A10 direct-connect cable (66268-02) — the modern replacement for the Polaris cable\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnection\u003c\/th\u003e\n\u003ctd\u003ePlugs directly into a headset-ready phone's built-in amplified port — no external amplifier required\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWorks with\u003c\/th\u003e\n\u003ctd\u003eHeadset-ready phones with built-in amplifiers — Nortel (Norstar\/Meridian), NEC, Toshiba, Mitel, Aastra, 3COM, Comdial, ESI, SciTec, and others. Not compatible with Cisco or phones needing HIS \/ HIC \/ U10 cables\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eAudio\u003c\/th\u003e\n\u003ctd\u003eWideband; SoundGuard acoustic limiting below 118 dBA\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWeight\u003c\/th\u003e\n\u003ctd\u003e22–32 g, depending on wearing style\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eBuild\u003c\/th\u003e\n\u003ctd\u003eLaser-welded aircraft-grade aluminum, metal joints\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eLineage\u003c\/th\u003e\n\u003ctd\u003e\"Polaris\" direct-connect solution — the modern replacement for the discontinued P-series Polaris headsets; built on the EncorePro HW540\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eOther styles\u003c\/th\u003e\n\u003ctd\u003ePW510 (mono over-the-head), PW520 (binaural over-the-head), PW530 (over-the-ear)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003ePart numbers\u003c\/th\u003e\n\u003ctd\u003e783P0AA + A10 (A10 cable = 66268-02)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWarranty\u003c\/th\u003e\n\u003ctd\u003e2-year manufacturer warranty, plus HeadsetPlus lifetime technical support\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003ePhones.\u003c\/strong\u003e The PW540 connects to headset-ready phones that have a built-in amplifier — business systems from Nortel, NEC, Toshiba, Mitel, Aastra, 3COM, Comdial, ESI, and SciTec, among others. It is not for Cisco phones or for systems that require a specific HIS, HIC, or U10 cable. Confirm your exact model before ordering.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eConnection.\u003c\/strong\u003e The included A10 direct-connect cable plugs the HW540's Quick Disconnect into the phone's modular headset port, with no external amplifier. Direct connection puts volume and mute control on the phone rather than on the cord — if you want inline controls, an amplifier is the better route.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eAlternative.\u003c\/strong\u003e If your phone has no dedicated headset port, the PW540 won't work on its own — you'll want the HW540 with an M22 amplifier instead, which adds universal compatibility plus inline volume and mute. For fixed single styles, see the PW510, PW520, and PW530.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat is the Plantronics PW540 Polaris headset?\u003c\/summary\u003e\u003cp\u003eThe Plantronics PW540 is the EncorePro HW540 convertible noise-canceling headset bundled with the A10 direct-connect cable. It offers three wearing styles in one and plugs straight into a headset-ready phone's built-in amplified port, so no separate amplifier is needed. \"Polaris\" refers to that direct-connect method — it's the modern replacement for Plantronics' discontinued P-series Polaris headsets.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat wearing styles does the PW540 have?\u003c\/summary\u003e\u003cp\u003eThe PW540 is a 3-in-1 convertible with three wearing styles included: over-the-head (adjustable headband with temple pad), over-the-ear (bendable ear hook), and behind-the-neck (neckband). It's a mono headset, so one ear stays open in every style, and an agent can switch styles whenever they like.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the PW540 need an amplifier?\u003c\/summary\u003e\u003cp\u003eNo. The PW540 is the direct-connect version — it includes the A10 cable and plugs into a phone that already has a built-in amplified headset port, so no external amplifier is required. If your phone has no headset port, you'd need the HW540 with an M22 amplifier instead.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhich phones does the PW540 Polaris work with?\u003c\/summary\u003e\u003cp\u003eThe PW540 works with headset-ready phones that have a built-in amplifier — Nortel (Norstar and Meridian), NEC, Toshiba, Mitel, Aastra, 3COM, Comdial, ESI, and SciTec, among others. It does not work with Cisco phones or systems that require a specific HIS, HIC, or U10 cable. Confirm your phone model first, since the wrong cable is the most common cause of returns.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eHow is the PW540 different from the other Polaris headsets?\u003c\/summary\u003e\u003cp\u003eAll four are the same Polaris direct-connect solution with the A10 cable — only the wearing style differs. The PW540 is the convertible 3-in-1, doing all three styles in one headset, while the PW510 is mono over-the-head, the PW520 is binaural over-the-head, and the PW530 is over-the-ear. Choose the PW540 when fit preferences vary across your team.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e\n\n\u003c!-- SUGGESTED: a shot of the HW540 in all three wearing styles with the A10 cable plugging into a headset-ready phone's port (no amplifier in the chain); only if a real manufacturer URL is available --\u003e","brand":"Plantronics","offers":[{"title":"Default Title","offer_id":46631764459764,"sku":"783P0AA+A10","price":159.96,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/PW540.jpg?v=1751515078"},{"product_id":"plantronics-pw530-polaris-over-the-ear-direct-connect-noise-canceling-headset","title":"Plantronics PW530 Polaris Over-the-Ear Noise-Canceling Headset (HW530 + A10)","description":"\u003ch2\u003eThe PW530 weighs 22 grams, no amplifier\n\n\u003c\/h2\u003e\n\n\u003cp\u003eFor an agent who's up and down all day — popping the headset off between calls, walking to the printer, leaning over to a colleague — a headband is friction and an amplifier box is one more thing on the desk. The Plantronics PW530 Polaris headset removes both: it hooks over one ear at 22 grams, and it plugs straight into a headset-ready phone with no separate amplifier.\u003c\/p\u003e\n\n\u003cp\u003eIt's the EncorePro HW530 over-the-ear noise-canceling headset packaged with the Plantronics A10 direct-connect cable — the earhook member of the Polaris family, alongside the mono PW510 and binaural PW520.\u003c\/p\u003e\n\n\u003ch2\u003eOver the ear, and barely there\u003c\/h2\u003e\n\n\u003cp\u003eThe PW530 is an over-the-ear headset: it loops over and rests on one ear, with no headband across the top of your head. At 22 grams it's the lightest in its class, yet the cushioned over-the-ear speaker still forms a real barrier against room noise. It's quick to put on and take off, discreet, and leaves one ear open so an agent can still hear a supervisor or colleague — well suited to anyone who handles a headset on and off through the day.\u003c\/p\u003e\n\n[stat]22 grams — the lightest EncorePro[\/stat]\n\n\u003cp\u003eIt ships with small and large ear loops so each agent can size the fit to their own ear, and the flexible noise-canceling boom keeps your background out of the caller's audio in a busy room.\u003c\/p\u003e\n\n\u003ch2\u003eDirect-connect: no amplifier per seat\u003c\/h2\u003e\n\n\u003cp\u003eThe PW530 includes the A10 direct-connect cable, which plugs the headset straight into a headset-ready phone's built-in amplifier — so there's no separate M22 amplifier to buy. \"Polaris\" is the legacy name for this direct-connect approach; the old P-series Polaris headsets were retired in 2008, and the HW530-plus-A10 combination is the modern equivalent.\u003c\/p\u003e\n\n[callout type=\"honest\"]The PW530 only works if your phone is headset-ready — a built-in amplifier behind a modular headset port, usually marked with a small headset symbol. That covers a lot of business systems — Nortel, NEC, Toshiba, Mitel, Aastra and others — but not Cisco, and not phones that need a specific HIS, HIC, or U10 cable. Ordering the wrong direct-connect cable is the most common return in this category, so confirm your phone first; send us the make and model and we'll check. If your phone isn't headset-ready, you'll want the HW530 with an M22 amplifier instead.[\/callout]\n\n\u003ch3\u003eEarhook, headband, or both ears?\u003c\/h3\u003e\n\n\u003cp\u003eAll three Polaris headsets connect the same way and cost about the same — the choice is purely how it sits and how much of the room it blocks.\u003c\/p\u003e\n\n[compare]\n\u003cdiv\u003e\n\u003cstrong\u003ePW530 — over the ear (earhook)\u003c\/strong\u003e\u003cbr\u003eNo headband, 22 grams, quick on and off. For agents who dislike headbands, take the headset on and off often, or want the lightest fit.\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003ePW510 \/ PW520 — over the head\u003c\/strong\u003e\u003cbr\u003eA headband holding one earpiece (PW510) or two (PW520). More stable at a fixed desk, and the binaural PW520 blocks the most room noise.\u003c\/div\u003e\n[\/compare]\n\n\u003ch3\u003eThe HW530 inside\u003c\/h3\u003e\n\n\u003cp\u003eThe headset itself is the EncorePro HW530: a 22-gram over-the-ear, noise-canceling headset with a flexible boom and positioning guides, wideband audio, and SoundGuard acoustic limiting below 118 dBA to help meet OSHA and Noise at Work requirements. It's built on laser-welded aircraft-grade aluminum with metal joints, ships with small and large ear loops, and carries a 2-year warranty — the same earhook headset sold across the EncorePro line, here matched to the A10 cable for direct connection.\u003c\/p\u003e\n\n\u003cp\u003eThe PW530 is the lightest, simplest way to put a noise-canceling headset on a headset-ready phone — the earhook HW530 and the A10 cable, matched and ready, with no headband and no amplifier. Confirm your phone takes a direct-connect cable, size the ear loop, and it all but disappears, backed by HeadsetPlus's lifetime support.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n  \u003cli\u003ePlantronics EncorePro HW530 over-the-ear noise-canceling headset with Quick Disconnect\u003c\/li\u003e\n  \u003cli\u003ePlantronics A10 direct-connect cable (QD to modular plug)\u003c\/li\u003e\n  \u003cli\u003eSmall and large ear loops\u003c\/li\u003e\n  \u003cli\u003eFoam ear cushion (fitted) and quick start guide\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eTogether these connect directly to a headset-ready phone's built-in amplified port — no external amplifier or additional cable is required.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n  \u003ctbody\u003e\n    \u003ctr\u003e\n\u003cth\u003eType\u003c\/th\u003e\n\u003ctd\u003eMonaural, over-the-ear (earhook) — no headband\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMicrophone\u003c\/th\u003e\n\u003ctd\u003eNoise-canceling flexible boom with positioning guides\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnector\u003c\/th\u003e\n\u003ctd\u003ePoly Quick Disconnect (QD)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eIncluded cable\u003c\/th\u003e\n\u003ctd\u003ePlantronics A10 direct-connect cable (66268-02) — the modern replacement for the Polaris cable\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnection\u003c\/th\u003e\n\u003ctd\u003ePlugs directly into a headset-ready phone's built-in amplified port — no external amplifier required\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWorks with\u003c\/th\u003e\n\u003ctd\u003eHeadset-ready phones with built-in amplifiers — Nortel (Norstar\/Meridian), NEC, Toshiba, Mitel, Aastra, 3COM, Comdial, ESI, SciTec, and others. Not compatible with Cisco or phones needing HIS \/ HIC \/ U10 cables\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eAudio\u003c\/th\u003e\n\u003ctd\u003eWideband; SoundGuard acoustic limiting below 118 dBA\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eFit\u003c\/th\u003e\n\u003ctd\u003eSmall and large ear loops; replaceable foam or leatherette cushions\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWeight\u003c\/th\u003e\n\u003ctd\u003e22 g — lightest in its class\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eBuild\u003c\/th\u003e\n\u003ctd\u003eLaser-welded aircraft-grade aluminum, metal joints\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eLineage\u003c\/th\u003e\n\u003ctd\u003e\"Polaris\" direct-connect solution — the modern replacement for the discontinued P-series Polaris headsets; built on the EncorePro HW530\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eOther styles\u003c\/th\u003e\n\u003ctd\u003ePW510 (mono over-the-head), PW520 (binaural over-the-head)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003ePart numbers\u003c\/th\u003e\n\u003ctd\u003e783P2AA + A10 (A10 cable = 66268-02)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWarranty\u003c\/th\u003e\n\u003ctd\u003e2-year manufacturer warranty, plus HeadsetPlus lifetime technical support\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003ePhones.\u003c\/strong\u003e The PW530 connects to headset-ready phones that have a built-in amplifier — business systems from Nortel, NEC, Toshiba, Mitel, Aastra, 3COM, Comdial, ESI, and SciTec, among others. It is not for Cisco phones or for systems that require a specific HIS, HIC, or U10 cable. Confirm your exact model before ordering.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eConnection.\u003c\/strong\u003e The included A10 direct-connect cable plugs the HW530's Quick Disconnect into the phone's modular headset port, with no external amplifier. Direct connection puts volume and mute control on the phone rather than on the cord — if you want inline controls, an amplifier is the better route.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eAlternative.\u003c\/strong\u003e If your phone has no dedicated headset port, the PW530 won't work on its own — you'll want the HW530 with an M22 amplifier instead, which adds universal compatibility plus inline volume and mute. For over-the-head styles, see the mono PW510 and binaural PW520.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat is the Plantronics PW530 Polaris headset?\u003c\/summary\u003e\u003cp\u003eThe Plantronics PW530 is the EncorePro HW530 over-the-ear noise-canceling headset bundled with the A10 direct-connect cable. It plugs straight into a headset-ready phone's built-in amplified port, so no separate amplifier is needed. \"Polaris\" refers to that direct-connect method — it's the modern replacement for Plantronics' discontinued P-series Polaris headsets.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat's the wearing style of the PW530?\u003c\/summary\u003e\u003cp\u003eThe PW530 is an over-the-ear (earhook) headset — it hooks over and rests on one ear, with no headband. At 22 grams it's the lightest in its class, discreet, and quick to put on and take off, which suits agents who handle a headset on and off throughout the day. It includes small and large ear loops to size the fit.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the PW530 need an amplifier?\u003c\/summary\u003e\u003cp\u003eNo. The PW530 is the direct-connect version — it includes the A10 cable and plugs into a phone that already has a built-in amplified headset port, so no external amplifier is required. If your phone has no headset port, you'd need the HW530 with an M22 amplifier instead.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhich phones does the PW530 Polaris work with?\u003c\/summary\u003e\u003cp\u003eThe PW530 works with headset-ready phones that have a built-in amplifier — Nortel (Norstar and Meridian), NEC, Toshiba, Mitel, Aastra, 3COM, Comdial, ESI, and SciTec, among others. It does not work with Cisco phones or systems that require a specific HIS, HIC, or U10 cable. Confirm your phone model first, since the wrong cable is the most common cause of returns.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eHow is the PW530 different from the PW510 and PW520?\u003c\/summary\u003e\u003cp\u003eAll three are the same Polaris direct-connect solution with the A10 cable — only the wearing style differs. The PW530 is over-the-ear (earhook), the PW510 is mono over-the-head, and the PW520 is binaural over-the-head. Choose the PW530 for the lightest, no-headband fit and the PW520 to block the most room noise with both ears.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e\n\n\u003c!-- SUGGESTED: a shot of the earhook HW530 + A10 cable plugging into a headset-ready phone's port (no amplifier), with the small\/large ear loops shown; only if a real manufacturer URL is available --\u003e","brand":"Plantronics","offers":[{"title":"Default Title","offer_id":46631764492532,"sku":"783P2AA+A10","price":139.96,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/PW530.jpg?v=1751515080"},{"product_id":"plantronics-encorepro-hw510-mono-noise-canceling-qd-headset","title":"Plantronics EncorePro HW510 Mono Noise-Canceling QD Headset","description":"\u003ch2\u003eOne EncorePro HW510, eight ways to connect\u003c\/h2\u003e\n\n\u003cp\u003eSearch for the EncorePro HW510 and you'll find what looks like eight different headsets — Avaya this, Cisco that, a voice-tube version, a plain \"QD\" one. They're the same headset. The Plantronics EncorePro HW510 is a single mono, over-the-head, noise-canceling headset, and what changes between versions is one thing: how it connects to your phone.\u003c\/p\u003e\n\n\u003cp\u003eGet that one choice right and the headset plugs in and works. Get it wrong and you're buying an amplifier you didn't expect to need, or a voice tube when you wanted noise canceling. Here's how to pick the exact EncorePro HW510 for your desk.\u003c\/p\u003e\n\n\u003ch2\u003eBuild the exact EncorePro HW510 you need\u003c\/h2\u003e\n\n\u003cp\u003eEight versions, and they differ along just two questions: noise-canceling mic or voice tube, and how it reaches your phone.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eThe microphone — almost everyone wants noise-canceling.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003e[icon:headset-mono] Noise-canceling (HW510).\u003c\/strong\u003e The standard choice. The mic filters your background out of the caller's ear — the feature that makes this a call-center headset. Seven of the eight versions use it. (783Q1AA#ABA)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eVoice tube (HW510V).\u003c\/strong\u003e A hollow tube in place of the noise-canceling mic — no background filtering. Pick this only if you specifically need a voice tube. (783Q3AA#ABA)\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cp\u003e\u003cstrong\u003eThe connection — match it to your phone, and the right cable is in the box.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eUniversal QD — needs an amplifier or cable.\u003c\/strong\u003e The bare Quick Disconnect version, no cable included. Add a Plantronics M22 amplifier, a direct-connect bottom cable, or a QD-to-USB adapter for softphones — sold separately. For multi-line phones, softphones, or when you already own the amp. (783Q1AA#ABA)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eAvaya 1400 \/ 2400 \/ 4600 \/ 5400 \/ 9400 \/ 9500.\u003c\/strong\u003e Includes the certified Avaya adapter cable for these older Avaya digital and IP series — plugs straight in, no amplifier. (783Q1AA+HIC)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eAvaya J100 \/ 1600 \/ 9600.\u003c\/strong\u003e Includes the Avaya cable for J139–J189, 1600, and 9600 phones. No amplifier. (783Q1AA+HIS)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eCisco IP (69xx–99xx).\u003c\/strong\u003e Includes the Cisco cable for the headset port on Cisco IP 69xx \/ 78xx \/ 79xx \/ 88xx \/ 89xx \/ 99xx phones. No amplifier. (783Q1AA-CIS)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eCisco SPA.\u003c\/strong\u003e Includes a 2.5mm cable for Cisco SPA 303, 5xx, and 9xx phones. No amplifier. (783Q1AA-SPA)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003ePolycom.\u003c\/strong\u003e Includes the Polycom RJ9 cable for Soundpoint IP and VVX phones. No amplifier. (783Q1AA-PO)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eYealink.\u003c\/strong\u003e Includes the Yealink RJ9 cable for Yealink SIP-T phones. No amplifier. (783Q1AA-YEA)\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eDoes the EncorePro HW510 need an amplifier?\u003c\/h2\u003e\n\n\u003cp\u003eIt depends on the version. The phone-specific bundles — Avaya, Cisco, Polycom, Yealink, and Cisco SPA — include the exact certified cable for that phone, so they plug into your phone's headset port and work with no amplifier. The plain universal QD version includes no cable: its Quick Disconnect needs a Plantronics M22 amplifier, a direct-connect bottom cable, or a QD-to-USB adapter for softphones, bought separately.\u003c\/p\u003e\n\n[callout type=\"honest\"]This is the ordering mistake to avoid: the universal QD EncorePro HW510 does not plug into a desk phone on its own — it needs an amplifier or cable. If you know your phone, the matching bundle is the simpler and usually cheaper buy, because the certified cable is already in the box and there's no amplifier to add. If your phone isn't listed, or you're on a softphone, the universal QD plus the right adapter is the path — call us and we'll match it for you.[\/callout]\n\n\u003ch2\u003eThe noise-canceling mic — and when to skip it\u003c\/h2\u003e\n\n\u003cp\u003eSeven of the eight versions use a noise-canceling microphone: it filters the room out of what your caller hears, which is what keeps a busy floor from bleeding into every call. The eighth, the HW510V, swaps that for a hollow voice tube — no noise filtering at all.\u003c\/p\u003e\n\n[compare]\n\u003cdiv\u003e\n\u003cstrong\u003eHW510 — noise-canceling mic\u003c\/strong\u003e\u003cbr\u003eFilters background noise out of your outgoing voice. The right choice for any normal office or call center, and what seven of the eight versions use.\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003eHW510V — voice tube\u003c\/strong\u003e\u003cbr\u003eA replaceable hollow tube, no noise canceling. Chosen mainly for hygiene (the tube swaps out) or to standardize on legacy equipment. Not for noisy rooms.\u003c\/div\u003e\n[\/compare]\n\n\u003ch3\u003eBuilt to survive a call center\u003c\/h3\u003e\n\n\u003cp\u003eEvery version is built the same way underneath: aircraft-grade aluminum with laser-welded construction and metal joints, the most durable EncorePro yet, with soft replaceable ear cushions and an adjustable headband. The flexible boom has visual and tactile positioning guides — a click-stop that tells your fingers when the mic is in the right spot, so every agent sounds clear without fiddling. It replaces the older HW251N and is light enough to forget over a full shift.\u003c\/p\u003e\n\n\u003cp\u003eNo matter which version you choose, every EncorePro HW510 includes:\u003c\/p\u003e\n\n[checklist]\n\u003cli\u003eWideband audio up to 6,800 Hz for richer, clearer calls\u003c\/li\u003e\n\u003cli\u003eSoundGuard acoustic-shock protection\u003c\/li\u003e\n\u003cli\u003eTelecoil hearing aid compatibility (HAC)\u003c\/li\u003e\n\u003cli\u003eLaser-welded aircraft-grade aluminum and metal joints\u003c\/li\u003e\n\u003cli\u003eQuick Disconnect for walk-away convenience\u003c\/li\u003e\n\u003cli\u003eA 2-year manufacturer warranty\u003c\/li\u003e\n[\/checklist]\n\n\u003ch3\u003eHearing protection and HAC\u003c\/h3\u003e\n\n\u003cp\u003eThe EncorePro HW510 uses SoundGuard acoustic limiting to cap sudden noise spikes, which helps a contact center meet OSHA and Noise at Work requirements over long shifts. It's also telecoil hearing aid compatible, so agents who use a T-coil-equipped hearing aid can run it.\u003c\/p\u003e\n\n[stat]SoundGuard limits spikes below 118 dBA[\/stat]\n\n\u003cp\u003eFor a softphone setup, the same headset reaches Microsoft Teams, Zoom, and Webex through a QD-to-USB adapter, and works with Poly Lens for central device management — so the HW510 isn't only a desk-phone headset. Pick the connection that matches what's on your desk today, and you've got a headset built to outlast it.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n  \u003cli\u003ePlantronics EncorePro HW510 headset with Quick Disconnect (or HW510V with voice tube)\u003c\/li\u003e\n  \u003cli\u003eSoft foam ear cushion (fitted)\u003c\/li\u003e\n  \u003cli\u003eQuick start guide\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat else is in the box depends on the version: the Avaya, Cisco, Cisco SPA, Polycom, and Yealink bundles add the certified adapter cable for that phone, so there's nothing more to buy. The universal QD version includes no cable or amplifier — add an M22 amplifier, a direct-connect cable, or a QD-to-USB adapter separately. Replacement foam and leatherette cushions, an EncorePro headband support pad, and spare voice tubes (for the HW510V) are available separately.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n  \u003ctbody\u003e\n    \u003ctr\u003e\n\u003cth\u003eType\u003c\/th\u003e\n\u003ctd\u003eMonaural (single-ear), over-the-head, on-ear (supra-aural)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMicrophone\u003c\/th\u003e\n\u003ctd\u003eNoise-canceling flexible boom with visual and tactile positioning guides (HW510); clear voice tube, no noise canceling (HW510V)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnector\u003c\/th\u003e\n\u003ctd\u003ePoly Quick Disconnect (QD)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnection\u003c\/th\u003e\n\u003ctd\u003ePhone-specific bundles include the certified cable (plug-in, no amplifier); universal QD version needs an M22 amplifier, direct-connect cable, or QD-to-USB adapter (sold separately)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eAudio\u003c\/th\u003e\n\u003ctd\u003eWideband, up to 6,800 Hz\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eHearing protection\u003c\/th\u003e\n\u003ctd\u003eSoundGuard acoustic limiting below 118 dBA; helps meet OSHA \/ Noise at Work requirements\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eHearing aid compatibility\u003c\/th\u003e\n\u003ctd\u003eTelecoil Hearing Aid Compatible (HAC)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eBuild\u003c\/th\u003e\n\u003ctd\u003eLaser-welded aircraft-grade aluminum, metal joints; soft replaceable foam ear cushions; adjustable headband\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eUC \/ softphone\u003c\/th\u003e\n\u003ctd\u003eWorks with Microsoft Teams, Zoom, and Webex via a QD-to-USB adapter; Poly Lens for device management\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWeight\u003c\/th\u003e\n\u003ctd\u003eApprox. 60 g (HW510); approx. 58 g (HW510V)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eLineage\u003c\/th\u003e\n\u003ctd\u003eReplaces the Plantronics HW251N\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003ePart numbers\u003c\/th\u003e\n\u003ctd\u003eHW510: 783Q1AA#ABA (old 89433-01); HW510V: 783Q3AA#ABA (old 89435-01); phone bundles add +HIC \/ +HIS \/ -CIS \/ -SPA \/ -PO \/ -YEA\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWarranty\u003c\/th\u003e\n\u003ctd\u003e2-year manufacturer warranty, plus HeadsetPlus lifetime technical support\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware.\u003c\/strong\u003e With a QD-to-USB adapter, the EncorePro HW510 works with PC softphones and UC platforms — Microsoft Teams, Zoom, and Webex among them — and integrates with Poly Lens for central device management and firmware updates. The noise-canceling versions keep your background out of the caller's audio on any of them.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eHardware.\u003c\/strong\u003e The HW510 ends in a Poly Quick Disconnect. The universal QD version needs a Plantronics M22 amplifier, a direct-connect bottom cable, or a QD-to-USB adapter to reach a phone or PC. The Avaya, Cisco, Cisco SPA, Polycom, and Yealink bundles include the certified cable for that phone and plug straight into its headset port — no amplifier needed.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003ePlatforms.\u003c\/strong\u003e The EncorePro HW510 is built for telephone-intensive work — formal customer care centers, help desks, telesales, and dispatch — on desk phones and softphones alike, where durability and clear noise-canceled voice matter through an all-day shift.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the Plantronics EncorePro HW510 plug into my phone, or do I need an amplifier?\u003c\/summary\u003e\u003cp\u003eIt depends on the version. The phone-specific EncorePro HW510 bundles — Avaya, Cisco, Cisco SPA, Polycom, and Yealink — include the certified cable for that phone and plug straight into its headset port, no amplifier needed. The universal QD version includes no cable, so it needs a Plantronics M22 amplifier, a direct-connect cable, or a QD-to-USB adapter, bought separately.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhich EncorePro HW510 do I order for my phone?\u003c\/summary\u003e\u003cp\u003eMatch it to your phone. If you have an Avaya, Cisco, Cisco SPA, Polycom, or Yealink phone, choose that bundle and the right cable comes in the box. If you're on a multi-line phone not listed, a softphone, or you already own a Plantronics amplifier, choose the universal QD EncorePro HW510 and add the matching adapter. If you're unsure, call us with your phone model.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat's the difference between the HW510 and the HW510V?\u003c\/summary\u003e\u003cp\u003eThe microphone. The EncorePro HW510 has a noise-canceling microphone that filters background noise out of your outgoing voice — the right choice for a busy office. The HW510V replaces it with a clear voice tube and does no noise canceling; it's chosen mainly for hygiene or legacy standardization. Both are otherwise the same mono, over-the-head EncorePro.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eIs the EncorePro HW510 hearing aid compatible?\u003c\/summary\u003e\u003cp\u003eYes. The EncorePro HW510 is telecoil Hearing Aid Compatible (HAC), so it works with hearing aids that have a T-coil setting. If hearing-aid use is essential, confirm your aid supports telecoil coupling before ordering.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the EncorePro HW510 work with Microsoft Teams or Zoom?\u003c\/summary\u003e\u003cp\u003eYes. With a QD-to-USB adapter, the EncorePro HW510 connects to a computer and works with Microsoft Teams, Zoom, and Webex, plus Poly Lens for management. The headset itself is the same — you're just choosing a USB adapter instead of a desk-phone cable.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eHow durable is the EncorePro HW510?\u003c\/summary\u003e\u003cp\u003eThe EncorePro HW510 is built with laser-welded aircraft-grade aluminum and metal joints — Poly's most durable EncorePro construction — and is backed by a 2-year manufacturer warranty. The ear cushions are replaceable, so a worn headset can be refreshed rather than retired.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e\n\n\u003c!-- SUGGESTED: a single image showing the HW510 headset in the center with the different included cables (Avaya, Cisco, Polycom, Yealink) fanned out around it, to make \"one headset, different cables\" obvious; only if a real manufacturer URL is available --\u003e","brand":"Plantronics","offers":[{"title":"Standard QD (Quick Disconnect)","offer_id":48761083363572,"sku":"783Q1AA#ABA","price":81.99,"currency_code":"USD","in_stock":true},{"title":"Voice Tube (No Noise Canceling)","offer_id":48761083396340,"sku":"783Q3AA#ABA","price":68.99,"currency_code":"USD","in_stock":true},{"title":"Avaya 1400 \/ 2400 \/ 9400 \/ 9500","offer_id":48761083429108,"sku":"783Q1AA+HIC","price":149.96,"currency_code":"USD","in_stock":true},{"title":"Avaya J100 \/ 1600 \/ 9600","offer_id":48761083461876,"sku":"783Q1AA+HIS","price":149.96,"currency_code":"USD","in_stock":true},{"title":"Cisco IP 6900 \/ 7800 \/ 7900 \/ 8800 \/ 8900 \/ 9900","offer_id":48761083494644,"sku":"783Q1AA-CIS","price":149.96,"currency_code":"USD","in_stock":true},{"title":"Cisco SPA 303 \/ 500 \/ 900","offer_id":48761083527412,"sku":"783Q1AA-SPA","price":149.96,"currency_code":"USD","in_stock":true},{"title":"Polycom Certified","offer_id":48761083560180,"sku":"783Q1AA-PO","price":149.96,"currency_code":"USD","in_stock":true},{"title":"Yealink Certified","offer_id":48761083592948,"sku":"783Q1AA-YEA","price":149.96,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/HW510.jpg?v=1751515109"},{"product_id":"plantronics-encorepro-hw520-binaural-noise-canceling-qd-headset","title":"Plantronics EncorePro HW520 Binaural Noise-Canceling QD Headset","description":"\u003ch2\u003eThe EncorePro HW520 covers both ears\u003c\/h2\u003e\n\n\u003cp\u003eOn an open-plan floor where a dozen people are mid-call, the hardest thing isn't hearing your customer — it's not hearing everyone else. The Plantronics EncorePro HW520 answers that by covering both ears, so the room drops away and the call is all that's left. It's the binaural version of the HW510, and like the HW510, it comes in a version for whatever phone is on your desk.\u003c\/p\u003e\n\n\u003cp\u003eBoth ears or one is a real choice, not just an upgrade — and so is which cable you need. Here's how to land on the exact EncorePro HW520 for your floor.\u003c\/p\u003e\n\n\u003ch2\u003eBoth ears or one? The EncorePro HW520 vs the HW510\u003c\/h2\u003e\n\n\u003cp\u003eThe EncorePro HW520 is binaural — it covers both ears — where the HW510 covers one. Both ears mean more focus and better isolation on a noisy floor; one ear open means an agent can still hear a colleague or supervisor. Neither is simply better; it depends on whether the job needs concentration or room awareness.\u003c\/p\u003e\n\n[compare]\n\u003cdiv\u003e\n\u003cstrong\u003eHW520 — binaural (both ears)\u003c\/strong\u003e\u003cbr\u003eBlocks more of the room for focus and accuracy. Best for noisy, open-plan floors and agents who need to shut the room out.\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003eHW510 — mono (one ear)\u003c\/strong\u003e\u003cbr\u003eOne ear open for the floor. Best where agents collaborate, or need to stay tuned to a supervisor or nearby colleagues.\u003c\/div\u003e\n[\/compare]\n\n\u003cp\u003eThere's a floor-wide effect, too: when everyone's wearing both-ear headsets, the whole room gets quieter, because agents stop raising their voices to hear over each other.\u003c\/p\u003e\n\n[callout type=\"info\"]One thing the \"dual-ear\" label gets wrong: the EncorePro HW520 is binaural, not stereo. Both speakers play the same voice signal — it's built for focus, not music. True stereo headsets carry separate left and right channels; the HW520 deliberately doesn't, because a phone call is one channel and the goal is clarity in both ears.[\/callout]\n\n\u003ch2\u003eBuild the exact EncorePro HW520 you need\u003c\/h2\u003e\n\n\u003cp\u003eSeven versions, differing along two questions: noise-canceling mic or voice tube, and how it connects to your phone.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eThe microphone — almost everyone wants noise-canceling.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003e[icon:headset-stereo] Noise-canceling (HW520).\u003c\/strong\u003e The standard choice, used by six of the seven versions. The mic keeps your background out of the caller's ear. (783P6AA#ABA)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eVoice tube (HW520V).\u003c\/strong\u003e A hollow tube in place of the noise-canceling mic — no background filtering. Pick this only if you specifically need a voice tube. (783P8AA#ABA)\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cp\u003e\u003cstrong\u003eThe connection — match it to your phone, and the right cable is in the box.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eUniversal QD — needs an amplifier or cable.\u003c\/strong\u003e The bare Quick Disconnect version, no cable included. Add a Plantronics M22 amplifier, a direct-connect bottom cable, or a DA-series USB adapter for softphones — sold separately. (783P6AA#ABA)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eAvaya J100 \/ 1600 \/ 9600.\u003c\/strong\u003e Includes the certified Avaya cable for J139–J189, 1600, and 9600 phones. No amplifier. (783P6AA+HIS)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eCisco IP (68xx–99xx).\u003c\/strong\u003e Includes the Cisco cable for the headset port on Cisco IP 68xx \/ 69xx \/ 78xx \/ 79xx \/ 88xx \/ 89xx \/ 99xx phones. No amplifier. (783P6AA-CIS)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eCisco SPA.\u003c\/strong\u003e Includes a 2.5mm cable for Cisco SPA 303, 5xx, and 9xx phones. No amplifier. (783P6AA-SPA)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003ePolycom.\u003c\/strong\u003e Includes the Polycom RJ9 cable for Soundpoint IP and VVX phones. No amplifier. (783P6AA-PO)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eYealink.\u003c\/strong\u003e Includes the Yealink RJ9 cable for Yealink SIP-T phones. No amplifier. (783P6AA-YEA)\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eDoes the EncorePro HW520 need an amplifier?\u003c\/h2\u003e\n\n\u003cp\u003eIt depends on the version. The phone-specific bundles — Avaya, Cisco, Cisco SPA, Polycom, and Yealink — include the certified cable for that phone and plug straight into its headset port, no amplifier needed. The universal QD version includes no cable: its standard 4-pin Quick Disconnect needs a Plantronics M22 amplifier, a direct-connect bottom cable, or a DA-series USB adapter for softphones, bought separately.\u003c\/p\u003e\n\n[callout type=\"honest\"]The most common HW520 ordering mistake: buying the universal QD version expecting it to plug into a desk phone or a USB port on its own. It doesn't — it needs an amplifier or the right cable. If you know your phone, the matching bundle is the simpler buy, with the certified cable already in the box. For a computer or softphone, add a Poly DA-series USB adapter such as the DA80. Not sure which you need? Call us with your phone or softphone and we'll match it.[\/callout]\n\n\u003ch3\u003eBuilt for the long shift\u003c\/h3\u003e\n\n\u003cp\u003eEvery version is built the same way: aircraft-grade aluminum with laser-welded construction and metal joints, soft replaceable ear cushions, and an adjustable headband. The binaural design uses a single cable — the second speaker is fed by a flat ribbon hidden inside the headband, so there's no cable splitting under your chin. The flexible boom has click-stop positioning guides that tell your fingers when the mic is placed right. For more isolation, the HW520 also takes circumaural (around-the-ear) leatherette cushions in place of the standard on-ear foam. It replaces the older HW261N.\u003c\/p\u003e\n\n\u003ch3\u003eHearing protection, HAC, and audio\u003c\/h3\u003e\n\n\u003cp\u003eThe EncorePro HW520 uses SoundGuard acoustic limiting to cap sudden noise spikes above 118 dBA, which helps a contact center meet OSHA and Noise at Work requirements over long shifts. It's telecoil hearing aid compatible for agents who use a T-coil-equipped aid, and its wideband audio reaches up to 6,800 Hz for richer, clearer calls that reduce listening fatigue. Pick the connection that matches your desk today, and you've got a both-ears headset built to outlast the phone it's plugged into.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n  \u003cli\u003ePlantronics EncorePro HW520 binaural headset with Quick Disconnect (or HW520V with voice tube)\u003c\/li\u003e\n  \u003cli\u003eSoft foam ear cushions (fitted, both ears)\u003c\/li\u003e\n  \u003cli\u003eQuick start guide\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat else is in the box depends on the version: the Avaya, Cisco, Cisco SPA, Polycom, and Yealink bundles add the certified adapter cable for that phone, so there's nothing more to buy. The universal QD version includes no cable or amplifier — add an M22 amplifier, a direct-connect cable, or a DA-series USB adapter separately. Replacement foam, leatherette, and circumaural leather cushions, an EncorePro headband support pad, and spare voice tubes (for the HW520V) are available separately.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n  \u003ctbody\u003e\n    \u003ctr\u003e\n\u003cth\u003eType\u003c\/th\u003e\n\u003ctd\u003eBinaural (both-ear), over-the-head, on-ear (supra-aural)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMicrophone\u003c\/th\u003e\n\u003ctd\u003eNoise-canceling flexible boom with visual and tactile positioning guides (HW520); clear voice tube, no noise canceling (HW520V)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnector\u003c\/th\u003e\n\u003ctd\u003ePoly standard 4-pin Quick Disconnect (QD)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnection\u003c\/th\u003e\n\u003ctd\u003ePhone-specific bundles include the certified cable (plug-in, no amplifier); universal QD version needs an M22 amplifier, direct-connect cable, or DA-series USB adapter (sold separately)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eAudio\u003c\/th\u003e\n\u003ctd\u003eWideband, up to 6,800 Hz (same signal to both ears — not true stereo)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eHearing protection\u003c\/th\u003e\n\u003ctd\u003eSoundGuard acoustic limiting above 118 dBA; helps meet OSHA \/ Noise at Work requirements\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eHearing aid compatibility\u003c\/th\u003e\n\u003ctd\u003eTelecoil Hearing Aid Compatible (HAC)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eBuild\u003c\/th\u003e\n\u003ctd\u003eLaser-welded aircraft-grade aluminum, metal joints; single ribbon-cable headband; replaceable foam, leatherette, or circumaural leather cushions\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWeight\u003c\/th\u003e\n\u003ctd\u003eApprox. 82 g (HW520); approx. 80 g (HW520V)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eLineage\u003c\/th\u003e\n\u003ctd\u003eReplaces the Plantronics HW261N\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003ePart numbers\u003c\/th\u003e\n\u003ctd\u003eHW520: 783P6AA#ABA (old 89434-01); HW520V: 783P8AA#ABA (old 89436-01); phone bundles add +HIS \/ -CIS \/ -SPA \/ -PO \/ -YEA\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWarranty\u003c\/th\u003e\n\u003ctd\u003e2-year manufacturer warranty, plus HeadsetPlus lifetime technical support\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware.\u003c\/strong\u003e With a Poly DA-series USB adapter (such as the DA80), the EncorePro HW520 connects to a computer and works with PC softphones and UC platforms — Microsoft Teams, Zoom, and Webex among them. The noise-canceling versions keep your background out of the caller's audio on any of them.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eHardware.\u003c\/strong\u003e The HW520 ends in a Poly standard 4-pin Quick Disconnect. The universal QD version needs an M22 amplifier, a direct-connect bottom cable, or a DA-series USB adapter to reach a phone or PC. The Avaya, Cisco, Cisco SPA, Polycom, and Yealink bundles include the certified cable for that phone and plug straight into its headset port — no amplifier needed.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003ePlatforms.\u003c\/strong\u003e The EncorePro HW520 is built for telephone-intensive work — customer care centers, help desks, telesales, and dispatch — on desk phones and softphones alike, where blocking a noisy room with both ears keeps agents focused through an all-day shift.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n  \u003cdetails\u003e\u003csummary\u003eShould I get the binaural EncorePro HW520 or the mono HW510?\u003c\/summary\u003e\u003cp\u003eChoose the EncorePro HW520 if agents work on a noisy, open-plan floor and need both ears covered to focus and block the room. Choose the HW510 if they need to stay aware of colleagues or a supervisor, since its single earpiece leaves one ear open. The two are otherwise the same EncorePro headset — both ears versus one is the only real difference.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the EncorePro HW520 need an amplifier?\u003c\/summary\u003e\u003cp\u003eIt depends on the version. The phone-specific EncorePro HW520 bundles — Avaya, Cisco, Cisco SPA, Polycom, and Yealink — include the certified cable and plug straight into that phone, no amplifier needed. The universal QD version includes no cable, so it needs a Plantronics M22 amplifier, a direct-connect cable, or a DA-series USB adapter, bought separately.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eIs the EncorePro HW520 a stereo headset?\u003c\/summary\u003e\u003cp\u003eNo. The EncorePro HW520 is binaural, not stereo — both speakers play the same voice signal for focus and clarity on calls, not separate left and right channels for music. It covers both ears, but it isn't a hi-fi or gaming headset.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat's the difference between the HW520 and the HW520V?\u003c\/summary\u003e\u003cp\u003eThe microphone. The EncorePro HW520 has a noise-canceling microphone that filters background noise out of your outgoing voice — the right choice for a busy office. The HW520V replaces it with a clear voice tube and does no noise canceling. Both are otherwise the same binaural, over-the-head EncorePro.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eIs the EncorePro HW520 hearing aid compatible?\u003c\/summary\u003e\u003cp\u003eYes. The EncorePro HW520 is telecoil Hearing Aid Compatible (HAC), so it works with hearing aids that have a T-coil setting. If hearing-aid use is essential, confirm your aid supports telecoil coupling before ordering.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the EncorePro HW520 work with a computer or Microsoft Teams?\u003c\/summary\u003e\u003cp\u003eYes. With a Poly DA-series USB adapter such as the DA80, the EncorePro HW520 connects to a PC and works with Microsoft Teams, Zoom, and Webex. The headset is the same — you're choosing a USB adapter instead of a desk-phone cable.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e\n\n\u003c!-- SUGGESTED: an image of the HW520 headset centered with its included phone cables (Avaya, Cisco, Polycom, Yealink) fanned around it, to make \"one headset, different cables\" obvious; only if a real manufacturer URL is available --\u003e","brand":"Plantronics","offers":[{"title":"Standard QD (Quick Disconnect)","offer_id":48766872223988,"sku":"783P6AA#ABA","price":96.99,"currency_code":"USD","in_stock":true},{"title":"Voice Tube (No Noise Canceling)","offer_id":48766872256756,"sku":"783P8AA#ABA","price":88.99,"currency_code":"USD","in_stock":true},{"title":"Avaya J100 \/ 1600 \/ 9600","offer_id":48766872289524,"sku":"783P6AA+HIS","price":159.96,"currency_code":"USD","in_stock":true},{"title":"Cisco IP 6900 \/ 7800 \/ 7900 \/ 8800 \/ 8900 \/ 9900","offer_id":48766872322292,"sku":"783P6AA-CIS","price":159.96,"currency_code":"USD","in_stock":true},{"title":"Cisco SPA 303 \/ 500 \/ 900","offer_id":48766872355060,"sku":"783P6AA-SPA","price":159.96,"currency_code":"USD","in_stock":true},{"title":"Polycom Certified","offer_id":48766872387828,"sku":"783P6AA-PO","price":159.96,"currency_code":"USD","in_stock":true},{"title":"Yealink Certified","offer_id":48766872420596,"sku":"783P6AA-YEA","price":159.96,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/hw520.jpg?v=1751515111"},{"product_id":"plantronics-pw510-polaris-direct-connect-mono-noise-canceling-headset","title":"Plantronics PW510 Polaris Mono Noise-Canceling Headset (HW510 + A10)","description":"\u003ch2\u003eThe PW510 plugs in without an amplifier\u003c\/h2\u003e\n\n\u003cp\u003eIf your desk phone has a headset button and a small headset symbol next to a port on the back, there's a good chance you don't need an amplifier at all — and you might be about to buy one you don't need. The Plantronics PW510 Polaris headset is built for exactly that situation: a phone that's already \"headset-ready,\" with a built-in amplifier of its own.\u003c\/p\u003e\n\n\u003cp\u003eThe PW510 is the EncorePro HW510 mono noise-canceling headset packaged with the Plantronics A10 direct-connect cable. Together they plug straight into a headset-ready phone's port — no separate M22 amplifier, no extra parts, ready to take calls out of the box.\u003c\/p\u003e\n\n\u003ch2\u003eWhat \"Polaris\" means — and the A10 cable\u003c\/h2\u003e\n\n\u003cp\u003e\"Polaris\" is Plantronics' old name for direct-connect headsets — ones that plug straight into a phone's built-in amplifier instead of needing an external one. The original P-series Polaris headsets were discontinued back in 2008, and the modern replacement is exactly what the PW510 is: a standard H-series headset (the HW510) paired with the A10 cable, which took over from the old Polaris cable. Same idea, current hardware.\u003c\/p\u003e\n\n[card title=\"Why it's called Polaris\"]The name is a holdover, and it trips people up. There's nothing exotic inside — the PW510 is a normal HW510 headset. \"Polaris\" just signals the connection method: direct into a headset-ready phone, no amplifier. If you've been told to find a \"Polaris headset\" for an older Nortel, NEC, or Mitel system, the HW510-plus-A10 combination is that headset.[\/card]\n\n\u003ch2\u003eDirect-connect or amplifier — which do you need?\u003c\/h2\u003e\n\n\u003cp\u003eIt comes down to one question: does your phone have a built-in amplified headset port? If yes, the PW510's direct-connect A10 cable is all you need — it's cheaper, takes no desk space, and needs no power. If your phone has no headset port, or you want volume and mute controls on the cord, you need an amplifier like the M22 instead.\u003c\/p\u003e\n\n[compare]\n\u003cdiv\u003e\n\u003cstrong\u003ePW510 — direct-connect (A10 cable)\u003c\/strong\u003e\u003cbr\u003eFor headset-ready phones with a built-in amplifier. Cheaper, no power, no desk box. But there are no inline volume or mute controls, and it only works with compatible phones.\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003eHW510 + M22 amplifier\u003c\/strong\u003e\u003cbr\u003eFor phones without a headset port, or when you want inline volume and mute plus Clearline audio enhancement. Works with almost any phone, but costs more and needs power.\u003c\/div\u003e\n[\/compare]\n\n\u003ch2\u003eWhich phones the PW510 works with\u003c\/h2\u003e\n\n\u003cp\u003eThe PW510's A10 cable works with \"headset-ready\" phones that have a built-in amplifier — a long list of business systems from Nortel (Norstar and Meridian), NEC, Toshiba, Mitel, Aastra, 3COM, Comdial, ESI, and SciTec, among others. It does not work with Cisco phones, which use their own cabling, or with phones that require a specific HIS, HIC, or U10 cable.\u003c\/p\u003e\n\n[callout type=\"honest\"]Ordering the wrong direct-connect cable is the single most common return in this category, because every bottom cord looks identical but is wired differently inside. Before you buy the PW510, confirm your phone is headset-ready with a built-in amplifier — usually marked with a small headset symbol next to a modular port. If you're not sure, send us your phone's make and model and we'll confirm whether the PW510 is right or whether you need an amplifier or a different cable. It saves a return.[\/callout]\n\n\u003ch3\u003eThe HW510 inside\u003c\/h3\u003e\n\n\u003cp\u003eThe headset itself is the EncorePro HW510: a mono, over-the-head, noise-canceling headset with a flexible boom and visual and tactile positioning guides, wideband audio, and SoundGuard acoustic limiting below 118 dBA to help meet OSHA and Noise at Work requirements. It's built on laser-welded aircraft-grade aluminum with metal joints, weighs about 60 grams, and carries a 2-year warranty — the same durable headset sold across the EncorePro line, here matched to the A10 cable for direct connection.\u003c\/p\u003e\n\n\u003cp\u003eThe PW510 is the simplest, least-expensive way to put a quality noise-canceling headset on a headset-ready phone — the HW510 and the A10 cable, matched and ready, with no amplifier to buy or power. Confirm your phone takes a direct-connect cable, and it's plug-and-go, backed by HeadsetPlus's lifetime support.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n  \u003cli\u003ePlantronics EncorePro HW510 mono noise-canceling headset with Quick Disconnect\u003c\/li\u003e\n  \u003cli\u003ePlantronics A10 direct-connect cable (QD to modular plug)\u003c\/li\u003e\n  \u003cli\u003eSoft ear cushion (fitted) and quick start guide\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eTogether these connect directly to a headset-ready phone's built-in amplified port — no external amplifier or additional cable is required.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n  \u003ctbody\u003e\n    \u003ctr\u003e\n\u003cth\u003eType\u003c\/th\u003e\n\u003ctd\u003eMonaural (single-ear), over-the-head, on-ear\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMicrophone\u003c\/th\u003e\n\u003ctd\u003eNoise-canceling flexible boom with visual and tactile positioning guides\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnector\u003c\/th\u003e\n\u003ctd\u003ePoly Quick Disconnect (QD)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eIncluded cable\u003c\/th\u003e\n\u003ctd\u003ePlantronics A10 direct-connect cable (66268-02) — the modern replacement for the Polaris cable\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnection\u003c\/th\u003e\n\u003ctd\u003ePlugs directly into a headset-ready phone's built-in amplified port — no external amplifier required\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWorks with\u003c\/th\u003e\n\u003ctd\u003eHeadset-ready phones with built-in amplifiers — Nortel (Norstar\/Meridian), NEC, Toshiba, Mitel, Aastra, 3COM, Comdial, ESI, SciTec, and others. Not compatible with Cisco or phones needing HIS \/ HIC \/ U10 cables\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eAudio\u003c\/th\u003e\n\u003ctd\u003eWideband; SoundGuard acoustic limiting below 118 dBA\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eBuild\u003c\/th\u003e\n\u003ctd\u003eLaser-welded aircraft-grade aluminum, metal joints\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWeight\u003c\/th\u003e\n\u003ctd\u003eApprox. 60 g\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eLineage\u003c\/th\u003e\n\u003ctd\u003e\"Polaris\" direct-connect solution — the modern replacement for the discontinued P-series Polaris headsets; built on the EncorePro HW510\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eAlternative\u003c\/th\u003e\n\u003ctd\u003eFor phones without a built-in amplifier, the HW510 with an M22 amplifier (or a phone-specific cable)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003ePart numbers\u003c\/th\u003e\n\u003ctd\u003e783Q1AA + A10 (A10 cable = 66268-02)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWarranty\u003c\/th\u003e\n\u003ctd\u003e2-year manufacturer warranty, plus HeadsetPlus lifetime technical support\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003ePhones.\u003c\/strong\u003e The PW510 connects to headset-ready phones that have a built-in amplifier — business systems from Nortel, NEC, Toshiba, Mitel, Aastra, 3COM, Comdial, ESI, and SciTec, among others. It is not for Cisco phones or for systems that require a specific HIS, HIC, or U10 cable. Confirm your exact model before ordering.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eConnection.\u003c\/strong\u003e The included A10 direct-connect cable plugs the HW510's Quick Disconnect into the phone's modular headset port, with no external amplifier. Note that direct connection puts volume and mute control on the phone rather than on the cord — if you want inline controls, an amplifier is the better route.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eAlternative.\u003c\/strong\u003e If your phone has no dedicated headset port, the PW510 won't work on its own — you'll want the HW510 with an M22 amplifier instead, which adds universal compatibility plus inline volume and mute. We're happy to confirm which path fits your phone.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat is the Plantronics PW510 Polaris headset?\u003c\/summary\u003e\u003cp\u003eThe Plantronics PW510 is the EncorePro HW510 mono noise-canceling headset bundled with the A10 direct-connect cable. It plugs straight into a headset-ready phone's built-in amplified port, so no separate amplifier is needed. \"Polaris\" refers to that direct-connect method — it's the modern replacement for Plantronics' discontinued P-series Polaris headsets.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the PW510 need an amplifier?\u003c\/summary\u003e\u003cp\u003eNo. The PW510 is the direct-connect version — it includes the A10 cable and plugs into a phone that already has a built-in amplified headset port, so no external amplifier is required. If your phone has no headset port, you'd need the HW510 with an M22 amplifier instead.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhich phones does the PW510 Polaris work with?\u003c\/summary\u003e\u003cp\u003eThe PW510 works with headset-ready phones that have a built-in amplifier — Nortel (Norstar and Meridian), NEC, Toshiba, Mitel, Aastra, 3COM, Comdial, ESI, and SciTec, among others. It does not work with Cisco phones or systems that require a specific HIS, HIC, or U10 cable. Confirm your phone model first, since the wrong cable is the most common cause of returns.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat's the difference between the PW510 and the HW510?\u003c\/summary\u003e\u003cp\u003eThey're the same headset. The PW510 is the HW510 packaged with the A10 direct-connect cable for headset-ready phones, ready to use with no amplifier. The standalone HW510 ships without that cable, so it needs an amplifier or a phone-specific cable added separately.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat happened to Plantronics Polaris headsets?\u003c\/summary\u003e\u003cp\u003eThe original P-series Polaris headsets were discontinued in 2008. The equivalent solution today is a standard H-series headset paired with the A10 cable, which replaced the old Polaris cable — and that is exactly what the PW510 is. So if you need a \"Polaris headset\" for an older direct-connect phone system, the PW510 is the current answer.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e\n\n\u003c!-- SUGGESTED: a simple diagram showing the HW510 + A10 cable plugging straight into a phone's headset port (no amplifier in the chain), contrasted with the amplifier path; only if a real manufacturer URL is available --\u003e","brand":"Plantronics","offers":[{"title":"Default Title","offer_id":46631766786292,"sku":"783Q1AA+A10","price":149.96,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/PW510_10041ce7-5cca-4aac-90ef-5cb28fa1d761.jpg?v=1772022466"},{"product_id":"plantronics-pw520-polaris-binaural-direct-connect-noise-canceling-headset","title":"Plantronics PW520 Polaris Binaural Noise-Canceling Headset (HW520 + A10)","description":"\u003ch2\u003eThe PW520 covers both ears, no amplifier\u003c\/h2\u003e\n\n\u003cp\u003eA noisy open-plan floor is exactly where you want a headset that covers both ears — and if those desks run headset-ready phones, it's also where you can skip the amplifier entirely. The Plantronics PW520 Polaris headset does both: it's a binaural, both-ears headset that plugs straight into a phone's built-in amplifier, with no separate amp per seat.\u003c\/p\u003e\n\n\u003cp\u003eIt's the EncorePro HW520 binaural noise-canceling headset packaged with the Plantronics A10 direct-connect cable — the both-ears counterpart to the mono PW510. If your phones are headset-ready, it's a complete solution out of the box.\u003c\/p\u003e\n\n\u003ch2\u003eBoth ears, for the noisy floor\u003c\/h2\u003e\n\n\u003cp\u003eThe PW520 is binaural — it covers both ears, where the mono PW510 leaves one open. On a busy floor that's the difference between locking onto your customer and straining over the conversation two desks away. Covering both ears blocks more of the room and, across a team, quiets the whole space, because agents stop raising their voices to hear over each other.\u003c\/p\u003e\n\n[compare]\n\u003cdiv\u003e\n\u003cstrong\u003ePW520 — binaural (both ears)\u003c\/strong\u003e\u003cbr\u003eCovers both ears for focus and isolation on a noisy floor. The pick for open-plan call centers where blocking the room matters.\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003ePW510 — mono (one ear)\u003c\/strong\u003e\u003cbr\u003eOne ear open for awareness of colleagues and supervisors. The pick for quieter rooms or where agents need to stay tuned to the floor.\u003c\/div\u003e\n[\/compare]\n\n\u003ch2\u003eDirect-connect: no amplifier per seat\u003c\/h2\u003e\n\n\u003cp\u003eThe PW520 includes the A10 direct-connect cable, which plugs the headset straight into a headset-ready phone's built-in amplifier — so there's no separate M22 amplifier to buy. \"Polaris\" is the legacy name for this direct-connect approach; the old P-series Polaris headsets were retired in 2008, and the HW520-plus-A10 combination is the modern equivalent.\u003c\/p\u003e\n\n[card title=\"Where direct-connect pays off: at scale\"]On a single desk the saving is modest. Across a 40-seat floor, skipping a separate amplifier at every position adds up fast — and the binaural PW520 is exactly the headset a noisy 40-seat floor wants. If your phones are headset-ready, the PW520 gives you both-ears focus and removes a line item from every desk. That combination — binaural plus direct-connect — is what makes it suit a busy call center better than almost anything else in the wired line.[\/card]\n\n\u003cp\u003eThere's one prerequisite, and it's worth getting right.\u003c\/p\u003e\n\n[callout type=\"honest\"]The PW520 only works if your phone is headset-ready — that is, it has a built-in amplifier behind a modular headset port, usually marked with a small headset symbol. That covers a lot of business systems — Nortel, NEC, Toshiba, Mitel, Aastra and others — but not Cisco, and not phones that need a specific HIS, HIC, or U10 cable. Ordering the wrong direct-connect cable is the most common return in this category, so confirm your phone first; send us the make and model and we'll check. If your phone isn't headset-ready, you'll want the HW520 with an M22 amplifier instead.[\/callout]\n\n\u003ch3\u003eThe HW520 inside\u003c\/h3\u003e\n\n\u003cp\u003eThe headset itself is the EncorePro HW520: a binaural, over-the-head, noise-canceling headset with a flexible boom and visual and tactile positioning guides, wideband audio, and SoundGuard acoustic limiting below 118 dBA to help meet OSHA and Noise at Work requirements. It's telecoil hearing aid compatible, runs the second speaker through a flat ribbon cable hidden in the headband, and is built on laser-welded aircraft-grade aluminum with metal joints. It weighs about 82 grams and carries a 2-year warranty.\u003c\/p\u003e\n\n\u003cp\u003eThe PW520 is the both-ears, no-amplifier answer for a noisy floor on headset-ready phones — the binaural HW520 and the A10 cable, matched and ready, blocking the room and skipping the amp at every seat. Confirm your phones take a direct-connect cable, and it's plug-and-go across the floor, backed by HeadsetPlus's lifetime support.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n  \u003cli\u003ePlantronics EncorePro HW520 binaural noise-canceling headset with Quick Disconnect\u003c\/li\u003e\n  \u003cli\u003ePlantronics A10 direct-connect cable (QD to modular plug)\u003c\/li\u003e\n  \u003cli\u003eSoft ear cushions (fitted, both ears) and quick start guide\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eTogether these connect directly to a headset-ready phone's built-in amplified port — no external amplifier or additional cable is required.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n  \u003ctbody\u003e\n    \u003ctr\u003e\n\u003cth\u003eType\u003c\/th\u003e\n\u003ctd\u003eBinaural (both-ear), over-the-head, on-ear\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMicrophone\u003c\/th\u003e\n\u003ctd\u003eNoise-canceling flexible boom with visual and tactile positioning guides\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnector\u003c\/th\u003e\n\u003ctd\u003ePoly Quick Disconnect (QD)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eIncluded cable\u003c\/th\u003e\n\u003ctd\u003ePlantronics A10 direct-connect cable (66268-02) — the modern replacement for the Polaris cable\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnection\u003c\/th\u003e\n\u003ctd\u003ePlugs directly into a headset-ready phone's built-in amplified port — no external amplifier required\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWorks with\u003c\/th\u003e\n\u003ctd\u003eHeadset-ready phones with built-in amplifiers — Nortel (Norstar\/Meridian), NEC, Toshiba, Mitel, Aastra, 3COM, Comdial, ESI, SciTec, and others. Not compatible with Cisco or phones needing HIS \/ HIC \/ U10 cables\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eAudio\u003c\/th\u003e\n\u003ctd\u003eWideband; SoundGuard acoustic limiting below 118 dBA\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eHearing aid compatibility\u003c\/th\u003e\n\u003ctd\u003eTelecoil Hearing Aid Compatible (HAC)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eBuild\u003c\/th\u003e\n\u003ctd\u003eLaser-welded aircraft-grade aluminum, metal joints; single ribbon-cable headband\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWeight\u003c\/th\u003e\n\u003ctd\u003eApprox. 82 g\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eLineage\u003c\/th\u003e\n\u003ctd\u003e\"Polaris\" direct-connect solution — the modern replacement for the discontinued P-series Polaris headsets; built on the EncorePro HW520\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMono alternative\u003c\/th\u003e\n\u003ctd\u003ePW510 (single-ear Polaris version)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003ePart numbers\u003c\/th\u003e\n\u003ctd\u003e783P6AA + A10 (A10 cable = 66268-02)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWarranty\u003c\/th\u003e\n\u003ctd\u003e2-year manufacturer warranty, plus HeadsetPlus lifetime technical support\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003ePhones.\u003c\/strong\u003e The PW520 connects to headset-ready phones that have a built-in amplifier — business systems from Nortel, NEC, Toshiba, Mitel, Aastra, 3COM, Comdial, ESI, and SciTec, among others. It is not for Cisco phones or for systems that require a specific HIS, HIC, or U10 cable. Confirm your exact model before ordering.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eConnection.\u003c\/strong\u003e The included A10 direct-connect cable plugs the HW520's Quick Disconnect into the phone's modular headset port, with no external amplifier. Direct connection puts volume and mute control on the phone rather than on the cord — if you want inline controls, an amplifier is the better route.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eAlternative.\u003c\/strong\u003e If your phone has no dedicated headset port, the PW520 won't work on its own — you'll want the HW520 with an M22 amplifier instead, which adds universal compatibility plus inline volume and mute. For a single-ear version, see the mono PW510.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat is the Plantronics PW520 Polaris headset?\u003c\/summary\u003e\u003cp\u003eThe Plantronics PW520 is the EncorePro HW520 binaural noise-canceling headset bundled with the A10 direct-connect cable. It plugs straight into a headset-ready phone's built-in amplified port, so no separate amplifier is needed. \"Polaris\" refers to that direct-connect method — it's the modern replacement for Plantronics' discontinued P-series Polaris headsets.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eShould I get the binaural PW520 or the mono PW510?\u003c\/summary\u003e\u003cp\u003eChoose the PW520 if agents work on a noisy floor and need both ears covered to focus and block the room. Choose the PW510 if they need to stay aware of colleagues or a supervisor, since its single earpiece leaves one ear open. Both are the same Polaris direct-connect solution — both ears versus one is the only real difference.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the PW520 need an amplifier?\u003c\/summary\u003e\u003cp\u003eNo. The PW520 is the direct-connect version — it includes the A10 cable and plugs into a phone that already has a built-in amplified headset port, so no external amplifier is required. If your phone has no headset port, you'd need the HW520 with an M22 amplifier instead.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhich phones does the PW520 Polaris work with?\u003c\/summary\u003e\u003cp\u003eThe PW520 works with headset-ready phones that have a built-in amplifier — Nortel (Norstar and Meridian), NEC, Toshiba, Mitel, Aastra, 3COM, Comdial, ESI, and SciTec, among others. It does not work with Cisco phones or systems that require a specific HIS, HIC, or U10 cable. Confirm your phone model first, since the wrong cable is the most common cause of returns.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eIs the PW520 hearing aid compatible?\u003c\/summary\u003e\u003cp\u003eYes. The EncorePro HW520 inside the PW520 is telecoil Hearing Aid Compatible (HAC), so it works with hearing aids that have a T-coil setting. If hearing-aid use is essential, confirm your aid supports telecoil coupling before ordering.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e\n\n\u003c!-- SUGGESTED: a diagram showing the binaural HW520 + A10 cable plugging straight into a headset-ready phone's port (no amplifier in the chain); only if a real manufacturer URL is available --\u003e","brand":"Plantronics","offers":[{"title":"Default Title","offer_id":46631766851828,"sku":"783P6AA+A10","price":159.96,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/PW520_13176646-035d-4237-b948-aab92ce1b7cf.jpg?v=1772021963"},{"product_id":"busylight-combi-kuando-busylight-wired-headset-15301-no-return","title":"BUSYLIGHT-COMBI Kuando Busylight Wired Headset 15301 (no return)","description":"\u003cp align=\"left\"\u003e\u003cspan style=\"font-size: 9pt; font-family: Arial;\"\u003eThis is the Kuando busy light to use in conjunction with your deskp hone, corded headset or wireless headset (Plantronics, Jabra, or VXi) and mobile phones.  It alerts colleagues around you that you're on an live phone call with a bright light. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-size: 9pt; font-family: Arial;\"\u003e\u003cstrong\u003eKey Features:\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003c!--StartFragment --\u003e\n\u003cli\u003e\u003cspan id=\"BodyPH\"\u003e\u003cspan style=\"font-size: medium; font-family: Arial;\"\u003eCompatible with all wired and wireless headsets (any brand)\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan id=\"BodyPH\"\u003e\u003cspan style=\"font-size: medium; font-family: Arial;\"\u003eCompatible with all desk phones\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan id=\"BodyPH\"\u003e\u003cspan style=\"font-size: medium; font-family: Arial;\"\u003eDirectly connects to RJ-9 handset or headset port of the desk phone\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan id=\"BodyPH\"\u003e\u003cspan style=\"font-size: medium; font-family: Arial;\"\u003eNot compatible with Bluetooth headsets, PC softphones or mobile phones\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan id=\"BodyPH\"\u003e\u003cspan style=\"font-size: medium; font-family: Arial;\"\u003eTurns red when you are on the phone\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan id=\"BodyPH\"\u003e\u003cspan style=\"font-size: medium; font-family: Arial;\"\u003eTurns Blue when you do not want interruptions\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan id=\"BodyPH\"\u003e\u003cspan style=\"color: rgb(68, 68, 68); font-family: Arial; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; display: inline !important; float: none; background-color: rgb(255, 255, 255);\"\u003ecable length - 6ft\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan id=\"BodyPH\"\u003e\u003cspan style=\"font: 9pt\/normal Arial; text-align: left; text-transform: none; text-indent: 0px; letter-spacing: 0px; word-spacing: 0px; float: none; display: inline !important; white-space: normal; font-size-adjust: none; font-stretch: normal; background-color: rgb(255, 255, 255); -webkit-text-stroke-width: 0px;\"\u003epart# \u003cspan style=\"text-align: left; color: rgb(102, 102, 102); text-transform: none; text-indent: 0px; letter-spacing: 0.5px; word-spacing: 0px; float: none; display: inline !important; white-space: normal; widows: 1; font-size-adjust: none; font-stretch: normal; background-color: rgb(255, 255, 255); -webkit-text-stroke-width: 0px; font-style: normal; font-variant: normal; font-weight: normal;\"\u003eBUSYLIGHT-COMBI\u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan style=\"font-size: 9pt; font-family: Arial;\"\u003e \u003c\/span\u003e\u003cstrong style=\"color: rgb(255, 0, 0); font-family: Arial; font-size: 13.3333px; text-align: right; background-color: rgb(255, 255, 255);\"\u003e\u003cspan style=\"font-family: Arial;\"\u003e*Important Note on Returns\u003cspan style=\"color: #000000;\"\u003e:\u003cspan style=\"font-weight: normal;\"\u003e\u003cspan style=\"color: red;\"\u003e \u003c\/span\u003eDue to the manufactures policy. All Sales are FINAL.  It's not returnable, not refundable under any circumstance.  If it's defective, It will be replace it under warranty\u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-size: 9pt; font-family: Arial;\"\u003e \u003c\/span\u003e\u003c\/p\u003e","brand":"Kuando","offers":[{"title":"Default Title","offer_id":46631767834868,"sku":"BUSYLIGHT-COMBI","price":59.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/busylight-combi.jpg?v=1751515175"},{"product_id":"jabra-biz-2400-ii-headset","title":"Jabra Biz 2400 II – Ultra-Noise Cancelling Professional Headset","description":"\u003ch3 data-path-to-node=\"3\"\u003e\u003cb data-path-to-node=\"3\" data-index-in-node=\"0\"\u003eThe Gold Standard in Professional Audio Performance\u003c\/b\u003e\u003c\/h3\u003e\n\u003cp data-path-to-node=\"3\"\u003eThe Jabra Biz 2400 II represents the pinnacle of corded headset technology, designed for the world’s most demanding communication environments. As the flagship of the Jabra Biz 2400 II series, this headset is engineered to deliver not just audio, but a superior experience for both the agent and the customer. With enhanced padding, unbreakable components, and elite noise cancellation, the Jabra Biz 2400 II headset is the definitive choice for high-performance offices.\u003c\/p\u003e\n\u003ch3 data-path-to-node=\"4\"\u003e\u003cb data-path-to-node=\"4\" data-index-in-node=\"0\"\u003eChoose Your Elite Configuration\u003c\/b\u003e\u003c\/h3\u003e\n\u003cp data-path-to-node=\"4\"\u003eCustomize your Jabra Biz 2400 II duo or mono setup using the options above to match your specific needs:\u003c\/p\u003e\n\u003cul data-path-to-node=\"5\"\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"5,0,0\"\u003e\u003cb data-path-to-node=\"5,0,0\" data-index-in-node=\"0\"\u003eWearing Style:\u003c\/b\u003e Select the Jabra Biz 2400 II duo headset for a binaural experience that blocks out distractions, or the Jabra Biz 2400 II mono 3-in-1, which offers three different wearing styles (headband, neckband, or ear hook) for ultimate personalization.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"5,1,0\"\u003e\u003cb data-path-to-node=\"5,1,0\" data-index-in-node=\"0\"\u003eNoise Cancellation Level:\u003c\/b\u003e Choose between Noise Cancelling (NC) for standard office environments or the Jabra Biz 2400 II duo ultra-noise canceling (UNC) variant, which utilizes industry-leading technology to filter out virtually all ambient sound in high-density call centers.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"5,2,0\"\u003e\u003cb data-path-to-node=\"5,2,0\" data-index-in-node=\"0\"\u003eConnection Type:\u003c\/b\u003e Select the Jabra Biz 2400 II qd headset for flexibility with different desk phones and PCs (via adapters), or the Direct Connect bundles for a seamless, out-of-the-box connection to your specific phone system.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 data-path-to-node=\"6\"\u003e\u003cb data-path-to-node=\"6\" data-index-in-node=\"0\"\u003eKey Features\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul data-path-to-node=\"7\"\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"7,0,0\"\u003e\u003cb data-path-to-node=\"7,0,0\" data-index-in-node=\"0\"\u003eUltra-Noise Cancellation (UNC):\u003c\/b\u003e The Jabra Biz 2400 II duo unc and mono UNC variants feature high-performance microphones that eliminate background chatter, ensuring every word is heard clearly.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"7,1,0\"\u003e\u003cb data-path-to-node=\"7,1,0\" data-index-in-node=\"0\"\u003eUnbreakable 360° Boom Arm:\u003c\/b\u003e The FreeSpin™ boom arm can be rotated 360 degrees without the risk of breaking, providing unmatched durability and perfect mic positioning.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"7,2,0\"\u003e\u003cb data-path-to-node=\"7,2,0\" data-index-in-node=\"0\"\u003eKevlar®-Reinforced Cord:\u003c\/b\u003e Designed for the rigorous \"all-day shift,\" the Jabra Biz 2400 II duo corded headset is built with high-tensile strength cabling that prevents fraying and internal damage.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"7,3,0\"\u003e\u003cb data-path-to-node=\"7,3,0\" data-index-in-node=\"0\"\u003ePeakStop™ Technology:\u003c\/b\u003e Protects your hearing by instantly removing harmful loud sounds and acoustic shocks before they reach your ears.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 data-path-to-node=\"8\"\u003e\u003cb data-path-to-node=\"8\" data-index-in-node=\"0\"\u003eWhy Choose This Headset\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul data-path-to-node=\"9\"\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"9,0,0\"\u003e\u003cb data-path-to-node=\"9,0,0\" data-index-in-node=\"0\"\u003eMaximum Comfort:\u003c\/b\u003e Features 40% more padding than previous models and larger Jabra Biz 2400 II ear cushions for a weightless feel during long work hours.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"9,1,0\"\u003e\u003cb data-path-to-node=\"9,1,0\" data-index-in-node=\"0\"\u003eElite Engineering:\u003c\/b\u003e From surgical steel components to the Kevlar wiring, every inch of this headset is built for a low total cost of ownership.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"9,2,0\"\u003e\u003cb data-path-to-node=\"9,2,0\" data-index-in-node=\"0\"\u003eProfessional Clarity:\u003c\/b\u003e Whether you are using the Jabra Biz 2400 II qd mono nc or the duo variant, you get high-definition wideband audio that makes digital conversations feel like face-to-face meetings.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 data-path-to-node=\"10\"\u003e\u003cb data-path-to-node=\"10\" data-index-in-node=\"0\"\u003eWhat's in the Box\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul data-path-to-node=\"11\"\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"11,0,0\"\u003eJabra Biz 2400 II Headset (Mono 3-in-1 or Duo based on selection)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"11,1,0\"\u003eJabra Biz 2400 II duo accessories (Varies by selection: 3-in-1 wearing components for Mono)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"11,2,0\"\u003eApplicable Connection Cable (QD or Direct Connect Smart Cord)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"11,3,0\"\u003eQuick Start Guide \u0026amp; Warranty Documents\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Jabra","offers":[{"title":"Duo \/ Noise Canceling \/ Standard QD (Quick Disconnect)","offer_id":48222149935348,"sku":"2409-820-205","price":189.95,"currency_code":"USD","in_stock":true},{"title":"Duo \/ Noise Canceling \/ Direct Connect (Desk Phones)","offer_id":48222149968116,"sku":"2409-820-DIR","price":249.0,"currency_code":"USD","in_stock":true},{"title":"Duo \/ Ultra-Noise Canceling \/ Standard QD (Quick Disconnect)","offer_id":48222150000884,"sku":"2409-720-209","price":199.95,"currency_code":"USD","in_stock":true},{"title":"Duo \/ Ultra-Noise Canceling \/ Direct Connect (Desk Phones)","offer_id":48222150033652,"sku":"2409-720-DIR","price":269.96,"currency_code":"USD","in_stock":true},{"title":"Mono \/ Noise Canceling \/ Standard QD (Quick Disconnect)","offer_id":48222150066420,"sku":"2403-820-205","price":189.95,"currency_code":"USD","in_stock":true},{"title":"Mono \/ Noise Canceling \/ Direct Connect (Desk Phones)","offer_id":48222150099188,"sku":"2403-820-DIR","price":229.0,"currency_code":"USD","in_stock":true},{"title":"Mono 3-in-1 \/ Noise Canceling \/ Standard QD (Quick Disconnect)","offer_id":48222150131956,"sku":"2406-820-205","price":189.95,"currency_code":"USD","in_stock":true},{"title":"Mono 3-in-1 \/ Noise Canceling \/ Direct Connect (Desk Phones)","offer_id":48222150164724,"sku":"2406-820+GN1200","price":219.0,"currency_code":"USD","in_stock":true},{"title":"Mono 3-in-1 \/ Ultra-Noise Canceling \/ Standard QD (Quick Disconnect)","offer_id":48222150197492,"sku":"2406-720-209","price":189.95,"currency_code":"USD","in_stock":true},{"title":"Mono 3-in-1 \/ Ultra-Noise Canceling \/ Direct Connect (Desk Phones)","offer_id":48222150230260,"sku":"2406-720-DIR","price":249.96,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/2409-720-209-DIR.jpg?v=1751515217"},{"product_id":"plantronics-smh-1783-headset-visually-impaired-dictation","title":"Plantronics SMH 1783 Dual-Ear Headset for Visually Impaired \u0026 Dictation","description":"\u003ch2\u003eThe Plantronics SMH 1783 listens in two places\u003c\/h2\u003e\n\n\u003cp\u003eA blind telephone operator can't drop a caller every time they need to check the screen — the call and the screen reader have to run at the same time, in the same head, without colliding. The Plantronics SMH 1783 headset was built to solve exactly that.\u003c\/p\u003e\n\n\u003cp\u003eIt's a dual-ear headset wired so each earpiece listens to its own audio source. Phone call in one ear, computer or dictation in the other — two streams, kept apart, each adjusted on its own. That single design serves two very different people: someone navigating a PC by screen reader while taking calls, and a transcriptionist who needs dictation in one ear and a live line in the other.\u003c\/p\u003e\n\n\u003ch2\u003eBuild the exact SMH 1783 setup you need\u003c\/h2\u003e\n\n\u003cp\u003eTwo decisions: the microphone style, and how the second ear reaches your computer.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eMicrophone\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003e[icon:headset-stereo] Voice tube (SMH 1783-11).\u003c\/strong\u003e A hollow tube boom with no electronics — pick it for a quiet home office or a private room where there's little noise to cancel in the first place.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003e[icon:headset-stereo] Noise-canceling (SMH 1783-15).\u003c\/strong\u003e A bendable boom mic that strips room noise out of your outgoing audio — the right call for an open-plan floor, a call center, or any shared space where callers would otherwise hear everything behind you.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cp\u003e\u003cstrong\u003eComputer connection\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003e3.5mm soundcard cable (included).\u003c\/strong\u003e Plugs the second ear straight into your computer's headphone or soundcard jack. Screen-reader and dictation audio work the moment you plug in.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003e[icon:usb-a] USB audio (add a DA80 processor).\u003c\/strong\u003e If your PC or softphone wants USB instead of an analog jack, the Plantronics DA80 USB audio processor handles the conversion — ordered separately.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eHow the Plantronics SMH 1783 keeps two sources apart\u003c\/h2\u003e\n\n\u003cp\u003eThe Plantronics SMH 1783 gives each earpiece its own Quick Disconnect and its own cable, so the left ear and right ear plug into completely separate audio sources and never blend. One side runs through the Vista M22 amplifier into your desk phone; the other runs through the 3.5mm cable into your computer. You hear both at once, and you set the volume of each independently.\u003c\/p\u003e\n\n[stat]2 audio sources — one in each ear[\/stat]\n\n\u003cp\u003eThat separation is the entire point, and it's the part people get wrong.\u003c\/p\u003e\n\n[callout type=\"tip\"]The common DIY attempt is a regular binaural headset and a Y-splitter. It doesn't work — a splitter mixes both sources into \u003cem\u003eboth\u003c\/em\u003e ears, so the phone call and the screen reader pile on top of each other. The SMH 1783 keeps them on two separate channels, which is what makes simultaneous listening usable instead of a headache.[\/callout]\n\n\u003ch3\u003eWho each setup is really for\u003c\/h3\u003e\n\n[compare]\n\u003cdiv\u003e\n\u003cstrong\u003eVisually impaired phone work\u003c\/strong\u003e\u003cbr\u003ePhone call in the left ear, JAWS or another screen reader announcing the screen in the right. Take calls and navigate the computer by audio without either one drowning out the other — a practical ADA workplace accommodation that uses standard, supported hardware.\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003eDictation alongside live calls\u003c\/strong\u003e\u003cbr\u003eDictation playback in one ear, an open phone line in the other. Transcriptionists and admin staff can keep a recording running while staying reachable, instead of stopping playback every time the phone rings.\u003c\/div\u003e\n[\/compare]\n\n\u003ch2\u003ePlug the SMH 1783 into almost any desk phone\u003c\/h2\u003e\n\n\u003cp\u003eThe included Plantronics Vista M22 amplifier installs at your telephone's handset jack and works with most single- and multi-line office phones — a slide switch matches it to your model. It carries ergonomic volume, mute, and headset\/handset controls, plus Clearline audio and wideband TIA-920 support (roughly 150 Hz to 6,800 Hz) for clearer voice on systems that handle it. The M22 is long-running, field-proven Plantronics hardware rather than a new release; Poly moved its role into the MDA524 in late 2024, but the SMH 1783 ships as the complete, tested assembly.\u003c\/p\u003e\n\n\u003ch3\u003eAll-day comfort on the SupraPlus frame\u003c\/h3\u003e\n\n\u003cp\u003eBoth versions are built on Plantronics' SupraPlus binaural headset — around 86 to 88 grams, with an adjustable T-pad headband and soft foam cushions over both ears. Light enough that an 8-hour shift doesn't leave a mark, and the over-both-ears design keeps you focused on the two audio streams instead of the room.\u003c\/p\u003e\n\n[callout type=\"honest\"]This is a custom-built, special-order item, so all sales are final — it can't be returned or refunded once ordered. If a unit arrives defective, Plantronics\/Poly replaces it under the 2-year manufacturer warranty. Worth confirming your phone model and which ear you want each source in before you buy.[\/callout]\n\n\u003cp\u003eFor the worker who needs it, the SMH 1783 is the difference between doing the job and not. There's no Bluetooth headset or consumer earbud that splits two live sources cleanly into two ears — this does one specific thing, it does it reliably, and it's assembled from hardware Plantronics has shipped for years. Buy it for the person who has to hear a caller and their screen at the same time, all day.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n  \u003cli\u003eSupraPlus binaural headset — HW261 (voice tube) or HW261N (noise-canceling), per the version ordered\u003c\/li\u003e\n  \u003cli\u003ePlantronics Vista M22 telephone amplifier\u003c\/li\u003e\n  \u003cli\u003eMonitor receiver with 3.5mm soundcard Quick Disconnect cable (SSP1064-04) for the second ear\u003c\/li\u003e\n  \u003cli\u003ePhone cable and 10-ft Quick Disconnect coil cord\u003c\/li\u003e\n  \u003cli\u003e2 AA batteries\u003c\/li\u003e\n  \u003cli\u003eMicrophone volume-adjust key\u003c\/li\u003e\n  \u003cli\u003eUser guide\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n  \u003ctbody\u003e\n    \u003ctr\u003e\n\u003cth\u003eHeadset platform\u003c\/th\u003e\n\u003ctd\u003ePlantronics SupraPlus binaural (HW261 \/ HW261N)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMicrophone options\u003c\/th\u003e\n\u003ctd\u003eVoice tube (SMH 1783-11) or noise-canceling (SMH 1783-15)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWearing style\u003c\/th\u003e\n\u003ctd\u003eOver-the-head, binaural (both ears)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eHeadset weight\u003c\/th\u003e\n\u003ctd\u003eApprox. 86–88 g\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eAudio\u003c\/th\u003e\n\u003ctd\u003eWideband-capable\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnectors\u003c\/th\u003e\n\u003ctd\u003eTwo independent Quick Disconnects — one per earpiece\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003ePhone connection\u003c\/th\u003e\n\u003ctd\u003eVista M22 amplifier at the telephone handset jack\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eComputer connection\u003c\/th\u003e\n\u003ctd\u003e3.5mm soundcard cable (included); USB via DA80 processor (sold separately)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eAmplifier\u003c\/th\u003e\n\u003ctd\u003eVista M22 — volume, mute, headset\/handset controls; Clearline audio; wideband TIA-920 (~150 Hz–6,800 Hz); AA battery powered\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eCord length\u003c\/th\u003e\n\u003ctd\u003e10-ft Quick Disconnect coil cord\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWarranty\u003c\/th\u003e\n\u003ctd\u003e2-year manufacturer warranty (Plantronics\/Poly)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eOrder status\u003c\/th\u003e\n\u003ctd\u003eSpecial order — non-returnable, all sales final\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware.\u003c\/strong\u003e The second ear plays whatever your computer outputs, so the SMH 1783 works with JAWS, NVDA, and other Windows screen readers, with text-to-speech tools, and with standard dictation and transcription software — no special drivers, since it presents as ordinary audio.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eHardware.\u003c\/strong\u003e The Vista M22 amplifier installs at the handset jack of most single- and multi-line desk phones; a compatibility slide switch tunes it to your model. The computer side connects through the included 3.5mm soundcard cable, or over USB if you add the Plantronics DA80 audio processor.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003ePlatforms.\u003c\/strong\u003e Built for traditional analog and wideband VoIP desk phones paired with a computer audio source. This is a wired analog system — it is not a Bluetooth or UC-certified device, so it pairs with the phone-plus-PC setups common in call centers, accessible workplaces, and transcription desks rather than with softphone-only laptops on their own.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat is the Plantronics SMH 1783 headset used for?\u003c\/summary\u003e\u003cp\u003eThe Plantronics SMH 1783 lets you hear two separate audio sources at the same time — one in each ear. It's used by visually impaired staff who need a phone call in one ear and a screen reader in the other, and by transcriptionists who need dictation playback in one ear and a live phone line in the other.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eCan the Plantronics SMH 1783 play a screen reader in one ear and a phone call in the other?\u003c\/summary\u003e\u003cp\u003eYes — that's exactly what the Plantronics SMH 1783 is built for. Each earpiece has its own connection: the phone runs through the Vista M22 amplifier into one ear, and your computer's screen-reader audio runs through the 3.5mm cable into the other. The two never mix, and you control each volume separately.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the SMH 1783 work with JAWS and other screen readers?\u003c\/summary\u003e\u003cp\u003eYes. The SMH 1783's second ear plays whatever your computer outputs, so JAWS, NVDA, and any text-to-speech software work without special setup. Plug the included 3.5mm cable into your soundcard or headphone jack and the screen reader plays in that ear.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWill the SMH 1783 connect to my computer over USB?\u003c\/summary\u003e\u003cp\u003eThe SMH 1783 includes a 3.5mm soundcard cable for the computer side, which fits most desktops and laptops with an audio jack. If you need USB instead, add a Plantronics DA80 USB audio processor, ordered separately.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat's the difference between the SMH 1783-11 and SMH 1783-15?\u003c\/summary\u003e\u003cp\u003eThe microphone. The SMH 1783-11 uses a voice-tube boom, best for quiet rooms, while the SMH 1783-15 uses a noise-canceling boom that filters background noise out of your outgoing audio for busy offices and call centers. Everything else — the dual-ear design, the M22 amplifier, the second-ear computer connection — is identical.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eIs the Plantronics SMH 1783 returnable?\u003c\/summary\u003e\u003cp\u003eNo — the Plantronics SMH 1783 is a custom-built special-order item, so all sales are final and it can't be returned or refunded. If a unit arrives defective, Plantronics\/Poly replaces it under the 2-year manufacturer warranty. Confirm your phone model before ordering.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e\n\n\u003c!-- SUGGESTED: simple diagram showing phone audio into left ear via M22 amplifier and computer\/screen-reader audio into right ear via 3.5mm cable --\u003e","brand":"Plantronics","offers":[{"title":"Default Title","offer_id":46631783530740,"sku":"8K7F6AA#AC3","price":339.96,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/Plantronics_smh1783.jpg?v=1751515442"},{"product_id":"plantronics-sds-2490-02-supraplus-dynamic-headset","title":"Plantronics SDS 2490-02 SupraPlus Dynamic Headset for Dispatch","description":"\u003ch2\u003eThe Plantronics SDS 2490 isn't an office headset\u003c\/h2\u003e\n\n\u003cp\u003eIn a 911 center or a radio dispatch console, the microphone has one job to do perfectly: get the operator's voice through clean, every time, over a room full of noise. The Plantronics SDS 2490-02 SupraPlus Dynamic headset was engineered for exactly that environment — and it connects nothing like the headset you'd plug into a desk phone.\u003c\/p\u003e\n\n\u003cp\u003eThe clue is in the name. In Plantronics' own naming, \"SDS\" marks a SupraPlus built with a dynamic-type microphone — the rugged, broadcast-style mic used in two-way radio and dispatch consoles, not the bias-powered electret mic inside a standard office headset. That one difference shapes everything: how the SDS 2490 connects, what it rejects, and where it belongs.\u003c\/p\u003e\n\n\u003ch2\u003eWhy the SDS 2490 won't plug into your office amplifier\u003c\/h2\u003e\n\n\u003cp\u003eThe Plantronics SDS 2490 ends in a familiar Plantronics H-series Quick Disconnect, but it is not compatible with the standard QD amplifiers — the M22, AP15, or MDA524. Its dynamic microphone is built for the inputs on dispatch consoles and two-way radios, which expect a dynamic mic; the office amplifiers expect an electret mic with bias power, so the two don't speak the same electrical language. To run the SDS 2490, you connect it to a dynamic-mic host system, usually through a specific push-to-talk (PTT) adapter or cable matched to your console or radio.\u003c\/p\u003e\n\n[compare]\n\u003cdiv\u003e\n\u003cstrong\u003eWorks with\u003c\/strong\u003e\u003cbr\u003eEmergency dispatch and 911 consoles, air traffic control positions, two-way radio systems, and other dynamic-mic host equipment — connected through the correct PTT adapter or interface cable for your hardware.\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003eDoesn't work with\u003c\/strong\u003e\u003cbr\u003eStandard Plantronics QD office amplifiers (M22, AP15, MDA524) and regular desk phones. The Quick Disconnect fits, but the dynamic microphone won't function on an electret-mic amplifier.\u003c\/div\u003e\n[\/compare]\n\n\u003ch3\u003eConfirm these before you order\u003c\/h3\u003e\n\n\u003cp\u003eThis is built-to-order and non-returnable, so the fit work happens before the purchase, not after it arrives.\u003c\/p\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003e[icon:headset-mono] Your host system accepts a dynamic mic.\u003c\/strong\u003e A dispatch console, radio, or recorder input rated for a dynamic microphone — not an office headset amplifier.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eThe matching PTT adapter or interface cable.\u003c\/strong\u003e The SDS 2490 terminates in a Plantronics H-series QD; you supply the adapter or cable that bridges that QD to your specific console or radio.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eOptional circumaural leather cushions.\u003c\/strong\u003e The SupraPlus leather ear-cushion kit (sold separately) seals tighter than the standard foam for an extra layer of isolation in very loud rooms.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eBuilt to cut through a loud operations room\u003c\/h2\u003e\n\n\u003cp\u003eThe SDS 2490's dynamic noise-canceling microphone sits on an extended boom that, per the headset's published spec, blocks close to 75% of surrounding noise before it ever reaches the transmission. In a dispatch room — radios, alarms, a dozen operators talking at once — that's the difference between a caller hearing your operator and your operator repeating every other word.\u003c\/p\u003e\n\n[stat]Up to 75% of background noise blocked[\/stat]\n\n\u003cp\u003eBuilt on the proven SupraPlus HW251N platform, the SDS 2490 line carries an extended frequency response (roughly 100 Hz to 10 kHz) that favors voice intelligibility over music-style range — the goal is clarity under pressure, not hi-fi.\u003c\/p\u003e\n\n\u003ch3\u003eMonaural by design, for shift-long wear\u003c\/h3\u003e\n\n\u003cp\u003eThe SDS 2490-02 is a single-ear, over-the-head headset, and that's deliberate. One ear covered for the radio or caller, one ear open so the operator stays aware of the room, a supervisor, or a second channel. The SupraPlus frame is light enough for a full 12-hour shift, with an adjustable headband and soft cushions over a single semi-open earpiece.\u003c\/p\u003e\n\n[callout type=\"tip\"]For positions where the room never gets quiet, swap the standard foam for the SupraPlus circumaural leather cushion kit. It cups the whole ear and seals out more ambient noise on the receive side — a small upgrade that earns its keep at a busy console.[\/callout]\n\n\u003ch3\u003eMade to be specified, not impulse-bought\u003c\/h3\u003e\n\n\u003cp\u003eA single robust cable with polyurethane jacketing runs to the Quick Disconnect — fewer failure points than a multi-piece assembly, and a jacket meant to survive years of being pushed back, pulled, and rolled over by a chair. This is equipment you spec into a console build and keep, not a headset you cycle through every season.\u003c\/p\u003e\n\n[callout type=\"honest\"]The Plantronics SDS 2490-02 is custom, built-to-order, with a typical 8–10 week lead time — and all sales are final, no returns or refunds. That makes the compatibility check above the most important step: confirm your console or radio takes a dynamic mic and that you have the right PTT adapter before you commit. A defective unit is covered under the 2-year manufacturer warranty.[\/callout]\n\n\u003cp\u003eFor a dispatch center, a garbled transmission isn't measured in dollars — it's measured in the seconds an operator loses repeating a critical instruction. The SDS 2490 exists to remove that failure point: a dynamic mic matched to console and radio audio, noise rejection built for a loud room, and a build meant to outlast years of continuous shifts. Spec it for the position where the message has to land the first time.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n  \u003cli\u003ePlantronics SDS 2490-02 SupraPlus Dynamic monaural headset\u003c\/li\u003e\n  \u003cli\u003eSingle PU-jacketed cable with Plantronics H-series Quick Disconnect\u003c\/li\u003e\n  \u003cli\u003eFoam ear cushion (fitted)\u003c\/li\u003e\n  \u003cli\u003eUser guide\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eOrdered separately, not included: the PTT adapter or interface cable for your host system, and the optional SupraPlus circumaural leather ear-cushion kit.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n  \u003ctbody\u003e\n    \u003ctr\u003e\n\u003cth\u003eBase platform\u003c\/th\u003e\n\u003ctd\u003eModified Plantronics SupraPlus HW251N\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWearing style\u003c\/th\u003e\n\u003ctd\u003eMonaural, over-the-head, semi-open\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMicrophone\u003c\/th\u003e\n\u003ctd\u003eDynamic-type, noise-canceling, extended boom\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eBackground noise reduction\u003c\/th\u003e\n\u003ctd\u003eUp to ~75% (published spec)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eFrequency response\u003c\/th\u003e\n\u003ctd\u003eExtended, ~100 Hz–10 kHz (SDS 2490 line)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eReceiver impedance\u003c\/th\u003e\n\u003ctd\u003e150 Ω (per SDS 2490 line spec)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnector\u003c\/th\u003e\n\u003ctd\u003ePlantronics H-series Quick Disconnect — NOT compatible with M22 \/ AP15 \/ MDA524 amplifiers\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eCable\u003c\/th\u003e\n\u003ctd\u003eSingle, polyurethane-jacketed\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eIntended use\u003c\/th\u003e\n\u003ctd\u003eEmergency dispatch, air traffic control, two-way radio, mission-critical comms\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eAvailability\u003c\/th\u003e\n\u003ctd\u003eBuilt-to-order, ~8–10 week lead time\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eReturns\u003c\/th\u003e\n\u003ctd\u003eNon-returnable — all sales final\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWarranty\u003c\/th\u003e\n\u003ctd\u003e2-year manufacturer warranty (Plantronics\/Poly)\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware.\u003c\/strong\u003e The SDS 2490 is not a USB or UC device — there are no drivers, and it carries no Microsoft Teams, Zoom, or softphone certification. It delivers analog dynamic-microphone audio, which is precisely what dispatch consoles, recorders, and two-way radios are built to receive.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eHardware.\u003c\/strong\u003e Connect the SDS 2490 to a host system with a dynamic-mic input, using the PTT adapter or interface cable specified for your console or radio. The Plantronics H-series Quick Disconnect physically fits standard office amplifiers, but the M22, AP15, and MDA524 will not run this headset's dynamic microphone — confirm your equipment before ordering.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003ePlatforms.\u003c\/strong\u003e The SDS 2490 is built for mission-critical environments: 911 and emergency dispatch, air traffic control, two-way radio operations, and transit, utility, or security control rooms where transmission clarity over heavy ambient noise is the whole job.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat is the Plantronics SDS 2490-02 SupraPlus Dynamic headset used for?\u003c\/summary\u003e\u003cp\u003eThe Plantronics SDS 2490-02 is a single-ear headset built for mission-critical communications — 911 and emergency dispatch, air traffic control, and two-way radio. Its dynamic-type noise-canceling microphone is designed to push clear voice through a loud operations room, connected to a dispatch console or radio rather than a desk phone.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eIs the Plantronics SDS 2490 compatible with the M22 or MDA524 amplifier?\u003c\/summary\u003e\u003cp\u003eNo. Although the Plantronics SDS 2490 ends in a standard Plantronics H-series Quick Disconnect, its dynamic microphone is not compatible with the M22, AP15, or MDA524 office amplifiers, which expect an electret mic. The SDS 2490 needs a dynamic-mic host system — a dispatch console or radio — connected through the correct PTT adapter or cable.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat does the \"Dynamic\" microphone in the SDS 2490 mean?\u003c\/summary\u003e\u003cp\u003e\"Dynamic\" is the microphone type, not a marketing term. The SDS 2490 uses a rugged, broadcast-style dynamic mic that needs no bias power and is the standard for two-way radio and dispatch audio. It's the reason the SDS 2490 belongs on a console rather than a desk phone.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the SDS 2490 work with dispatch consoles and two-way radios?\u003c\/summary\u003e\u003cp\u003eYes — that's what the SDS 2490 is made for. It connects to dispatch consoles, radios, and similar dynamic-mic host systems through a push-to-talk adapter or interface cable matched to your specific equipment, which is ordered separately.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eIs the SDS 2490-02 returnable, and how long does it take to arrive?\u003c\/summary\u003e\u003cp\u003eThe Plantronics SDS 2490-02 is custom built-to-order with a typical 8–10 week lead time, and all sales are final — it can't be returned or refunded. Because of that, confirm your console or radio accepts a dynamic mic before ordering. Defective units are replaced under the 2-year manufacturer warranty.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eIs the SDS 2490 mono or stereo?\u003c\/summary\u003e\u003cp\u003eThe SDS 2490-02 is monaural — a single covered ear, by design. Dispatch and control operators keep one ear open to stay aware of the room, a supervisor, or a second audio channel, so a one-ear headset is the intended configuration, not a limitation.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e\n\n\u003c!-- SUGGESTED: short clip or diagram contrasting the H-series QD plugging into a dispatch console\/PTT adapter vs. an office M22 (with an X), to make the compatibility point visual --\u003e","brand":"Plantronics","offers":[{"title":"Default Title","offer_id":46631783563508,"sku":"8K7B5AA#AC3","price":159.96,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/SDS2490.jpg?v=1751515444"},{"product_id":"vxi-blueparrott-b250-xts-bluetooth-headset","title":"VXi BlueParrott B250-XTS Bluetooth Headset","description":"\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-size: 9pt; font-family: Arial;\"\u003eVXi BlueParrott B250-XTS is the same BlueParrott B250-XT+, except it has a micro-USB charging port.  Like the previous model, it has the same BlueParrott advance Xtreme Noise Suppression technology.  Technology that actually senses the sound level around you and cancels up to 95% of background noise. wideband HD audio, for more natural, audio. The VXi BlueParrott B250-XTS. The best Bluetooth headset for super noisy environments. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan class=\"ProductCopy\"\u003e\u003cspan style=\"font-size: 9pt; font-family: Arial;\"\u003e\u003cstrong\u003eKey Features:\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cdiv style=\"padding-right: 10px;\"\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 9pt; font-family: Arial;\"\u003eAdvance Xtreme Noise Suppression technology eliminates background noise. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 9pt; font-family: Arial;\"\u003e20 hours of talk time when fully charged\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 9pt; font-family: Arial;\"\u003e60 feet range gives you twice the wireless freedom of most Bluetooth headsets. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 9pt; font-family: Arial;\"\u003e128-bit data encryption keeps your cell phone conversations private. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 9pt; font-family: Arial;\"\u003eOver-the-head to be extra stable\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 9pt; font-family: Arial;\"\u003eVoice prompts announce low battery, out of range, paired\/not paired status and more. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 9pt; font-family: Arial;\"\u003eOne-touch multifunction button controls on\/off, call answer\/end and pairing. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 9pt; font-family: Arial;\"\u003eIncludes DC (vehicle) and AC (home) adapter charging cords. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 9pt; font-family: Arial;\"\u003eMake your phone work like a walkie-talkie with the VXi BlueParrott App\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"BlueParrott","offers":[{"title":"Default Title","offer_id":46631786807540,"sku":"203890","price":149.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/B250-XTS_3.jpg?v=1751515469"},{"product_id":"blueparrott-b450-xt-noise-cancelling-bluetooth-headset","title":"BlueParrott B450-XT Noise-Cancelling Trucker Bluetooth Headset","description":"\u003ch2\u003eThey Hear You, Not the Highway\u003c\/h2\u003e\n\n\u003cp\u003eYou're three hours into a haul, the engine's roaring, a rig blows past in the next lane — and the person on the phone has no idea any of it is happening. That's the entire job of the BlueParrott B450-XT. Its noise-cancelling boom mic strips out up to 96% of the racket around you — independently verified — so the caller hears your voice and nothing else.\u003c\/p\u003e\n\n\u003cp\u003eThis is a single-ear, over-the-head headset for people who work in noise and on the move: long-haul drivers, delivery crews, field techs, warehouse floors. One ear stays open so you keep track of traffic and the yard around you. The other does the talking. Pair that with 24 hours of talk time, a 300-foot leash from your phone, and an IP54 rating that shrugs off dust and drizzle, and it stops feeling like a gadget and starts feeling like a tool you forget you're wearing.\u003c\/p\u003e\n\n\u003ch2\u003eIs the BlueParrott B450-XT the right headset for you?\u003c\/h2\u003e\n\n\u003cp\u003eBlueParrott makes several headsets that look almost identical. Two questions sort out whether this is your model.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eIt's built for you if\u003c\/strong\u003e — your work is loud, mobile, and call-heavy.\u003c\/p\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003e[icon:headset-mono] Drivers and truckers.\u003c\/strong\u003e One ear open for the road, the mic killing the engine for whoever's on the line. The reason it's a best-seller in cabs.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eField service, delivery, warehouse.\u003c\/strong\u003e IP54 toughness plus up to 300 feet of range lets you step away from the vehicle and stay on the call.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cp\u003e\u003cstrong\u003eLook at another model if\u003c\/strong\u003e — you need something the B450-XT isn't trying to be.\u003c\/p\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003e[icon:headset-stereo] You want both ears covered or stereo music.\u003c\/strong\u003e This is mono by design; a stereo headset fits desk work better.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003e[icon:ms-teams] You run on Microsoft Teams Walkie Talkie.\u003c\/strong\u003e Get the B450-XT MS instead — same headset, pre-programmed for Teams push-to-talk.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cp\u003eAnd if you're cross-shopping the B450-XT against its older sibling, the B550-XT, here's the short version:\u003c\/p\u003e\n\n[compare]\u003cdiv\u003e\n\u003cp\u003e\u003cstrong\u003eB450-XT — this one\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eUSB-C charging with a roughly 3-hour full charge, 161 grams, up to 500 hours of standby. The current best-seller and the lighter of the two.\u003c\/p\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003cp\u003e\u003cstrong\u003eB550-XT\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eOlder micro-USB charging, slightly heavier at 165 grams, same 96% noise-cancelling mic. Only worth choosing if it's cheaper or you already own the cables.\u003c\/p\u003e\n\u003c\/div\u003e[\/compare]\n\n\u003ch2\u003eMicrophone and 96% noise cancellation on the B450-XT\u003c\/h2\u003e\n\n\u003cp\u003eThe noise cancelling here works on the microphone, not your ears — and that's the whole point. The bidirectional boom mic rides on a flexible arm near your mouth and electronically pulls background noise out of what it transmits, so the caller gets your voice clean even with a diesel engine three feet away. Drivers describe walking through a busy fuel island mid-call without the other person hearing a thing. The boom flips to either side of your head and works the same.\u003c\/p\u003e\n\n\u003cp\u003eOn the listening side, HD Voice widens the audio range on calls that support it, so voices come through fuller than standard phone audio — the difference between catching a delivery address the first time and asking them to repeat it.\u003c\/p\u003e\n\n\u003c!-- SUGGESTED: short audio sample or clip demonstrating the mic isolating voice against engine\/warehouse noise --\u003e\n\n[callout type=\"honest\"]Worth knowing up front: there's no sidetone, so you won't hear your own voice fed back in the earcup, and only one ear is covered. That's deliberate — it keeps you aware of traffic and the people around you. If you're after a headset that seals you off from noise yourself, this isn't it. The B450-XT keeps the world quiet for your caller, not for you.[\/callout]\n\n\u003ch2\u003eBattery life and wireless range on the B450-XT\u003c\/h2\u003e\n\n\u003cp\u003eCharge it overnight and it outlasts the shift. Up to 24 hours of talk time covers the longest day in the cab with room to spare, and 500 hours of standby — about 20 days — means you grab it Monday and stop thinking about the charger for most of the week. When it does need topping up, USB-C gets it full in roughly three hours.\u003c\/p\u003e\n\n[stat]24 hrs talk · 500 hrs standby · ~3 hr charge · 300 ft range[\/stat]\n\n\u003cp\u003eThat range comes from Class 1 Bluetooth — up to 300 feet, or 100 meters, from your phone. Leave the handset in the cab and walk the trailer, the loading dock, the shop floor, still on the call.\u003c\/p\u003e\n\n[callout type=\"tip\"]The honest version of that 300-foot figure: you only get the full distance when the device on the other end is also Class 1, and most phones are Class 2. In real use, expect less — but still far enough to leave your phone in the truck and walk around it, which is the part that actually matters on the job.[\/callout]\n\n\u003ch3\u003eOne button, your way — the Parrott Button and VoiceControl\u003c\/h3\u003e\n\n\u003cp\u003eThe oversized Parrott Button on the earcup is the headset's shortcut key. Map it to mute, a speed dial, or your most-used app, and reach it without looking. VoiceControl handles the calls themselves — say \"Answer\" or \"Ignore\" and you never take a hand off the wheel.\u003c\/p\u003e\n\n[card title=\"Push-to-talk, built in\"]\n\u003cp\u003ePress and hold the Parrott Button and the B450-XT works like a two-way radio, transmitting straight into Zello, Zebra Workforce Connect Voice, or ESChat. It's hold-to-talk, like a CB, so a quick word to dispatch or the crew is one thumb press away — no pulling the phone out. (Teams Walkie Talkie lives on the MS variant, and a few push-to-talk features are Android-only.)\u003c\/p\u003e\n[\/card]\n\n\u003ch3\u003eIP54-tough, light enough to forget\u003c\/h3\u003e\n\n\u003cp\u003eIP54 means dust and splashes don't faze it — which counts when your office is a truck stop in the rain or a warehouse thick with exhaust and grime. At 161 grams, with a padded headband and a single cushioned earcup, it sits light enough for a full shift without the clamp-headache cheaper headsets hand you by hour three. The boom rotates, so you wear it on whichever side feels right.\u003c\/p\u003e\n\n\u003ch3\u003eThe BlueParrott App — set it once, update it forever\u003c\/h3\u003e\n\n\u003cp\u003eThe free BlueParrott app for iOS and Android is where you remap the Parrott Button, adjust settings, and — the part that pays off over years, not days — push firmware updates straight from your phone with no computer involved. For fleets, the BlueParrott SDK lets the headset hook directly into enterprise push-to-talk and workforce apps. It's the gap between a headset frozen at the version you bought and one that keeps picking up fixes and features.\u003c\/p\u003e\n\n\u003cp\u003eWhat you're buying is sounding professional no matter how loud it gets around you — highway, dock, or job site. Light enough for a full shift, tough enough to survive the places that need it, and a quick coffee stop tops it back up. For work that happens in noise, nothing on a spec sheet matters more than that.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n  \u003cul\u003e\n    \u003cli\u003eBlueParrott B450-XT headset\u003c\/li\u003e\n    \u003cli\u003eUSB-C charging cable\u003c\/li\u003e\n    \u003cli\u003eUSB vehicle charger (car adapter)\u003c\/li\u003e\n    \u003cli\u003eSpare foam ear cushion\u003c\/li\u003e\n    \u003cli\u003eSpare microphone windscreen\u003c\/li\u003e\n    \u003cli\u003eQuick start guide\u003c\/li\u003e\n    \u003cli\u003eWarranty and warning leaflet\u003c\/li\u003e\n  \u003c\/ul\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n  \u003ctable\u003e\n    \u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetail\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n    \u003ctbody\u003e\n      \u003ctr\u003e\n\u003ctd\u003eStyle\u003c\/td\u003e\n\u003ctd\u003eMono (single-ear), over-the-head; boom wearable on either side\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003eWeight\u003c\/td\u003e\n\u003ctd\u003e161 g\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003eSpeaker\u003c\/td\u003e\n\u003ctd\u003e32 ohm\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003eMicrophone\u003c\/td\u003e\n\u003ctd\u003eBidirectional electret noise-cancelling boom mic; blocks up to 96% of background noise (independently verified)\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003eCall audio\u003c\/td\u003e\n\u003ctd\u003eHD Voice\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003eAudio streaming\u003c\/td\u003e\n\u003ctd\u003eA2DP supported\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003eBluetooth\u003c\/td\u003e\n\u003ctd\u003eVersion 5.0, Class 1\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003eWireless range\u003c\/td\u003e\n\u003ctd\u003eUp to 300 ft \/ 100 m (Class 1 to Class 1; shorter with Class 2 devices)\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003eMultipoint\u003c\/td\u003e\n\u003ctd\u003ePairs with 2 devices simultaneously\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003ePairing\u003c\/td\u003e\n\u003ctd\u003eBluetooth or NFC one-touch (NFC Android only)\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003eTalk time\u003c\/td\u003e\n\u003ctd\u003eUp to 24 hours\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003eStandby time\u003c\/td\u003e\n\u003ctd\u003eUp to 500 hours (approx. 20 days)\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003eCharging\u003c\/td\u003e\n\u003ctd\u003eUSB-C; approx. 3 hours for a full charge\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003eDurability\u003c\/td\u003e\n\u003ctd\u003eIP54 (dust and moisture resistant)\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003eControls\u003c\/td\u003e\n\u003ctd\u003eCustomizable BlueParrott Button; VoiceControl (voice answer\/reject); on-earcup controls\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003ePush-to-talk\u003c\/td\u003e\n\u003ctd\u003eZello, Zebra Workforce Connect Voice, ESChat (Teams Walkie Talkie on B450-XT MS); hold-to-talk; some features Android only\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003eApp\u003c\/td\u003e\n\u003ctd\u003eBlueParrott app (iOS\/Android) with over-the-air firmware updates; BlueParrott SDK for enterprise\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003eSidetone\u003c\/td\u003e\n\u003ctd\u003eNo\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003eColor\u003c\/td\u003e\n\u003ctd\u003eBlack\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003eWarranty\u003c\/td\u003e\n\u003ctd\u003e1-year manufacturer warranty\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003c\/tbody\u003e\n  \u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n  \u003cp\u003e\u003cstrong\u003eSoftware.\u003c\/strong\u003e The free BlueParrott app for iOS and Android handles button mapping, settings, and over-the-air firmware updates — no computer needed. For enterprise deployments, the BlueParrott SDK lets the headset integrate directly with workforce and push-to-talk applications.\u003c\/p\u003e\n  \u003cp\u003e\u003cstrong\u003eHardware.\u003c\/strong\u003e Connects over Bluetooth 5.0 (Class 1) with multipoint, pairing to two devices at once, and supports NFC one-touch pairing on Android. It's designed for smartphones and tablets on Android and iOS; it may pair with computers, though full functionality isn't guaranteed there. Charges over USB-C, and an included vehicle charger keeps it topped up on the road.\u003c\/p\u003e\n  \u003cp\u003e\u003cstrong\u003ePlatforms.\u003c\/strong\u003e Works for standard calling on any paired phone, and for push-to-talk with Zello, Zebra Workforce Connect Voice, and ESChat. Microsoft Teams Walkie Talkie [icon:ms-teams] is supported on the separate B450-XT MS variant, which ships pre-programmed for it.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"BlueParrott","offers":[{"title":"Default Title","offer_id":46631788773620,"sku":"204270","price":219.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/B450-XT_baa361ee-1dbb-47aa-aeef-352f6c577220.jpg?v=1781525959"},{"product_id":"plantronics-blackwire-5220-stereo-usb-3-5mm-teams","title":"Plantronics Blackwire 5220 Stereo Headset – USB \u0026 3.5mm (Teams Certified)","description":"\u003ch2\u003eThe Plantronics Blackwire 5220 you forget you're wearing\u003c\/h2\u003e\n\n\u003cp\u003eBy the fourth back-to-back meeting, most headsets start to announce themselves — a hot spot above the ear, a pinch on the crown. The Plantronics Blackwire 5220 stereo headset is the one reviewers keep singling out for the opposite reason: memory-foam cushions and a light metal headband that more or less disappear over a full day of calls.\u003c\/p\u003e\n\n\u003cp\u003eIt's the stereo model in Poly's Blackwire 5200 line — both ears covered to shut the room out — and like its mono twin, it plugs into a computer over USB and into a phone or tablet over 3.5mm. Certified for Microsoft Teams, available in USB-A or USB-C, and built for the people who live in calls rather than drop into them occasionally.\u003c\/p\u003e\n\n\u003ch2\u003eBuild the exact Blackwire 5220 you need\u003c\/h2\u003e\n\n\u003cp\u003eOne choice: how it plugs into your computer. The 3.5mm jack and the fold-flat carrying case come on both.\u003c\/p\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003e[icon:usb-a] USB-A connection.\u003c\/strong\u003e The standard USB-A plug for the ports most desktops and docks still use. Pick this if your computers are USB-A and staying that way.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003e[icon:usb-c] USB-C connection.\u003c\/strong\u003e Ends in USB-C for current laptops, with a USB-C-to-A adapter included, so it covers older machines too. The more future-proof pick across mixed hardware.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eOn both versions:\u003c\/strong\u003e a 3.5mm plug for phones, tablets, and any device with a headset jack, plus the fold-flat carrying case.\u003c\/p\u003e\n\n\u003ch3\u003eStereo or mono — which 5200 fits\u003c\/h3\u003e\n\n\u003cp\u003eThe Blackwire 5220 covers both ears; the mono Blackwire 5210 leaves one open. The choice comes down to your room and your role.\u003c\/p\u003e\n\n[compare]\n\u003cdiv\u003e\n\u003cstrong\u003eBlackwire 5220 (stereo)\u003c\/strong\u003e\u003cbr\u003eBoth ears covered for focus and immersive sound — the pick for open-plan floors, deep work, and doubling as a music headset.\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003eBlackwire 5210 (mono)\u003c\/strong\u003e\u003cbr\u003eOne ear open to stay aware of the room and nearby colleagues — the pick for reception, supervisors, and anyone who needs to hear what's around them.\u003c\/div\u003e\n[\/compare]\n\n\u003ch2\u003eHow the Blackwire 5220 protects your hearing all day\u003c\/h2\u003e\n\n\u003cp\u003eThe Plantronics Blackwire 5220 uses SoundGuard DIGITAL, which does more than cap a single loud spike. It limits peaks to around 102 dBA, flattens sudden acoustic startles, and — with Poly Lens enabled — tracks your Time-Weighted Average to keep daily noise exposure under 85 dBA, a common occupational-health threshold.\u003c\/p\u003e\n\n\u003cp\u003eMost headsets protect you from the one loud screech. The 5220 also watches the cumulative dose across an eight-hour shift, which is the part that actually adds up for someone on calls all day. One thing worth knowing: that daily-average protection is enabled through Poly Lens, so it's worth switching on rather than assuming it's active out of the box.\u003c\/p\u003e\n\n[stat]Keeps daily noise exposure under 85 dBA[\/stat]\n\n\u003ch3\u003eComfortable past the point most headsets quit\u003c\/h3\u003e\n\n\u003cp\u003eAt 165 grams across both ears, the Blackwire 5220 stays light, and the slightly oversized leatherette cushions sit over memory foam that conforms instead of pressing. The ear cups pivot in and out to match your head shape, and the whole thing folds flat into the included case. It's the detail reviewers return to most: hours in, you stop noticing it.\u003c\/p\u003e\n\n\u003ch3\u003eOne headset for the call and the playlist\u003c\/h3\u003e\n\n\u003cp\u003eBoth ears plus a full 20 Hz to 20 kHz range make the Blackwire 5220 a real music headset, not just a call tool. Dynamic EQ handles the switch — a voice-tuned profile on a call, a richer profile the moment a track or video starts — with no setting to flip. Covering both ears also gives you passive isolation that softens the room; there's no active noise cancellation here, but for most offices the seal across both ears is enough to lock onto the meeting.\u003c\/p\u003e\n\n\u003ch3\u003eA boom mic that puts your voice first\u003c\/h3\u003e\n\n\u003cp\u003eThe noise-canceling boom masks nearby talkers so callers hear you clearly from a busy desk, with DSP over the USB connection smoothing your voice to sound natural rather than processed.\u003c\/p\u003e\n\n[callout type=\"honest\"]Two things owners mention. The boom mic is effective but on the chunkier side, and a few find it takes a moment to position right — bend it close to the corner of your mouth and leave it there. And the Blackwire 5220 is wired by design: that's the trade for a stable, charge-free connection at a lower price than wireless, but if you need to roam away from your desk, a wireless headset is the better tool.[\/callout]\n\n\u003ch3\u003eSimple to roll out and manage\u003c\/h3\u003e\n\n\u003cp\u003ePlug in the USB and it's recognized — no driver hunt — and Poly Lens keeps firmware and settings current. It's also where you switch on the daily-exposure hearing protection, with optional company-wide visibility for IT across a fleet.\u003c\/p\u003e\n\n\u003cp\u003eThe Blackwire 5220 sits in a useful spot: more comfortable and better-protected than entry headsets, more versatile than a USB-only model, and a fraction of the price and fuss of wireless. Reviewers keep landing on the same verdict — it's the one they forget they're wearing by mid-afternoon. For someone whose day is mostly calls, across a computer and a phone both, that matters more than any single spec. Pick USB-A or USB-C, and it handles the rest.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n  \u003cli\u003ePlantronics Blackwire 5220 stereo headset with inline-module cable and 3.5mm plug\u003c\/li\u003e\n  \u003cli\u003eUSB-C to USB-A adapter — included with the USB-C version only\u003c\/li\u003e\n  \u003cli\u003eFold-flat carrying case\u003c\/li\u003e\n  \u003cli\u003eQuick start guide\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe USB-A version ships with a USB-A connector; the USB-C version ships with a USB-C connector plus the USB-A adapter. Both include the 3.5mm plug and the carrying case.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n  \u003ctbody\u003e\n    \u003ctr\u003e\n\u003cth\u003eType\u003c\/th\u003e\n\u003ctd\u003eStereo (binaural), over-the-head, on-ear; pivoting ear cups\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnections\u003c\/th\u003e\n\u003ctd\u003eUSB-A or USB-C (your choice) plus 3.5mm; USB-C version includes a USB-A adapter\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eUse\u003c\/th\u003e\n\u003ctd\u003eUSB to PC\/Mac; 3.5mm to phone, tablet, console, or any 3.5mm headset jack\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMicrophone\u003c\/th\u003e\n\u003ctd\u003eNoise-canceling flexible boom; 100 Hz–8 kHz; sensitivity -38 dBV\/Pa\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eReceive audio\u003c\/th\u003e\n\u003ctd\u003eHi-fi stereo, 20 Hz–20 kHz; PC wideband and DSP over USB; Dynamic EQ\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWearer noise reduction\u003c\/th\u003e\n\u003ctd\u003ePassive (from the ear cushions) — not active noise cancellation\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eHearing protection\u003c\/th\u003e\n\u003ctd\u003eSoundGuard DIGITAL — anti-startle, peak limiting to ~102 dBA, and Time-Weighted Average keeping daily exposure under 85 dBA (via Poly Lens)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eControls (over USB)\u003c\/th\u003e\n\u003ctd\u003eInline module: answer\/end, volume, mute; LED indicators and audio prompts\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eHeadband \/ cushions\u003c\/th\u003e\n\u003ctd\u003eLightweight metal headband; leatherette over memory foam; folds flat\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWeight\u003c\/th\u003e\n\u003ctd\u003eApprox. 165 g\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eCable\u003c\/th\u003e\n\u003ctd\u003eApprox. 7.1 ft total (USB to headset), with inline module\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003ePortability\u003c\/th\u003e\n\u003ctd\u003eFolds flat; carrying case included\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eManagement\u003c\/th\u003e\n\u003ctd\u003ePoly Lens (firmware, settings, hearing protection); Plantronics Manager Pro optional\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eCertification\u003c\/th\u003e\n\u003ctd\u003eCertified for Microsoft Teams; works with Zoom, Cisco, Avaya, Google, Amazon Connect and other UC softphones\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWarranty\u003c\/th\u003e\n\u003ctd\u003e2-year manufacturer warranty\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware.\u003c\/strong\u003e Over USB, the Plantronics Blackwire 5220 is certified for Microsoft Teams and works across the major UC platforms — Zoom, Cisco, Avaya, Google, and Amazon Connect among them. That USB connection is where its DSP, Dynamic EQ, inline call controls, and SoundGuard hearing protection operate, and Poly Lens manages firmware and the daily-exposure protection.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eHardware.\u003c\/strong\u003e The Blackwire 5220 connects to a PC or Mac over USB-A or USB-C (the USB-C version adds a USB-A adapter, covering both port types), and to a phone, tablet, gaming console, or any 3.5mm headset jack over its analog 3.5mm plug. It isn't built for a traditional desk phone's handset port.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003ePlatforms.\u003c\/strong\u003e The Blackwire 5220 suits all-day callers and the multi-device hybrid worker — open-plan offices and contact centers, remote and home setups, education, and anyone who wants one comfortable stereo headset for both meetings and media.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat devices does the Plantronics Blackwire 5220 work with?\u003c\/summary\u003e\u003cp\u003eThe Plantronics Blackwire 5220 connects to a PC or Mac over USB and to a phone, tablet, console, or any 3.5mm headset jack over its 3.5mm plug. That makes it a multi-device headset: one for your computer softphone and one for your mobile or other gear, rather than two separate headsets.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat's the difference between the Blackwire 5220 USB-A and USB-C versions?\u003c\/summary\u003e\u003cp\u003eOnly the computer connector. The USB-A version plugs into USB-A ports; the USB-C version ends in USB-C and includes a USB-C-to-A adapter, so it works with both newer and older machines. Both are otherwise identical, including the 3.5mm jack and the carrying case.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eIs the Blackwire 5220 Microsoft Teams certified?\u003c\/summary\u003e\u003cp\u003eYes. The Plantronics Blackwire 5220 is certified for Microsoft Teams over its USB connection, and it also works with Zoom, Cisco, Avaya, Google, and other UC softphones. Certification means reliable native call control, not just basic compatibility.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the Blackwire 5220 have noise cancellation?\u003c\/summary\u003e\u003cp\u003eNot active noise cancellation. The Blackwire 5220 has a noise-canceling microphone that keeps your background out of the caller's ear, plus passive noise reduction from the cushions covering both ears. There's no electronic ANC for the wearer — for that, you'd step up to an ANC model like Poly's Voyager Focus.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat's the difference between the Blackwire 5220 and the 5210?\u003c\/summary\u003e\u003cp\u003eThe Blackwire 5220 is stereo — both ears covered to block out the room and serve as a music headset. The Blackwire 5210 is the monaural version, leaving one ear open so you stay aware of your surroundings. Same 5200-series comfort, connectivity, and hearing protection otherwise.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eCan I use the Blackwire 5220 for music?\u003c\/summary\u003e\u003cp\u003eYes. The Blackwire 5220 is hi-fi stereo with a full 20 Hz–20 kHz range, and its Dynamic EQ shifts automatically from a voice profile on calls to a richer profile for music and video. It's a genuinely capable everyday headset for media as well as meetings.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e\n\n\u003c!-- SUGGESTED: a short clip of the headset folding into its case and the ear cups pivoting, plus the two connectors (USB + 3.5mm); only if a real manufacturer URL is available --\u003e","brand":"Plantronics","offers":[{"title":"USB-A","offer_id":48505043681524,"sku":"80R97AA","price":93.96,"currency_code":"USD","in_stock":true},{"title":"USB-C","offer_id":48505043714292,"sku":"805H3AA","price":93.96,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/Blackwire_5220_USB.jpg?v=1751515543"},{"product_id":"plantronics-blackwire-5210-mono-usb-3-5mm-teams","title":"Plantronics Blackwire 5210 Mono Headset – USB \u0026 3.5mm (Teams Certified)","description":"\u003ch2\u003eThe Plantronics Blackwire 5210 plugs into everything\u003c\/h2\u003e\n\n\u003cp\u003eA hybrid day rarely lives on one device. There's the docked laptop for Teams calls, the cell phone that rings during them, and the tablet you grab in the afternoon. The Plantronics Blackwire 5210 mono headset is built to follow you across all of them — USB into the computer, a 3.5mm plug into the phone or tablet, one headset instead of three.\u003c\/p\u003e\n\n\u003cp\u003eIt's the mono model in Poly's Blackwire 5200 line, a clear step up from the entry 3200 series: a softer memory-foam cushion for the long calls, smarter hearing protection, and a build that folds flat into a carrying case when you head home. It comes certified for Microsoft Teams, in your choice of USB-A or USB-C.\u003c\/p\u003e\n\n\u003ch2\u003eBuild the exact Blackwire 5210 you need\u003c\/h2\u003e\n\n\u003cp\u003eOne decision: how it plugs into your computer. The 3.5mm jack for phones and tablets, and the fold-flat carrying case, come on both.\u003c\/p\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003e[icon:usb-a] USB-A connection.\u003c\/strong\u003e The standard USB-A plug for the ports most desktops and docks still use. Pick this if your computers are USB-A and you're not planning to switch.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003e[icon:usb-c] USB-C connection.\u003c\/strong\u003e Ends in USB-C for current laptops — and includes a USB-C-to-A adapter in the box, so it covers older machines too. The more future-proof pick if you're buying for mixed hardware.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eOn both versions:\u003c\/strong\u003e a 3.5mm plug for phones, tablets, and any device with a headset jack, plus the fold-flat carrying case.\u003c\/p\u003e\n\n\u003ch2\u003eWhy the Blackwire 5210 has both a USB cord and a 3.5mm jack\u003c\/h2\u003e\n\n\u003cp\u003eThe two connections do different jobs. USB is how the Plantronics Blackwire 5210 talks to a computer — that's where its wideband audio, DSP, Dynamic EQ, and inline call controls live. The 3.5mm plug is the simple analog hookup for everything else: a smartphone, a tablet, or any device with a headset jack. Between them, one headset covers your whole desk and your pocket.\u003c\/p\u003e\n\n[compare]\n\u003cdiv\u003e\n\u003cstrong\u003eUSB (A or C) — your computer\u003c\/strong\u003e\u003cbr\u003eFull smart features: PC wideband audio, DSP, Dynamic EQ, and inline answer\/end\/mute that sync with your softphone. This is the connection for Teams, Zoom, and PC calls.\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003e3.5 mm — phone or tablet\u003c\/strong\u003e\u003cbr\u003eA straightforward analog connection for mobile devices and anything with a headset jack. You get a clear mic and audio; call control happens on the device itself.\u003c\/div\u003e\n[\/compare]\n\n[callout type=\"honest\"]Worth knowing: the Blackwire 5210's smart features — the DSP, Dynamic EQ, SoundGuard protection, and the inline call-control buttons — run over the USB connection. On the 3.5mm jack you get a clean analog headset and control calls with the phone or tablet's own buttons. It's not a downgrade so much as a different mode: USB at the desk, 3.5mm on the move.[\/callout]\n\n\u003ch3\u003eFolds flat and travels\u003c\/h3\u003e\n\n[card title=\"Pack it away clean\"]The earpiece folds flat and the whole headset drops into the included hard case, so the Blackwire 5210 is the one you unplug at the office and take home, or carry to a hot desk, without it getting crushed in a bag. The 3200-series headsets don't fold or ship with a case — this is part of what the 5200 tier buys you.[\/card]\n\n\u003ch3\u003eBuilt for the calls that run long\u003c\/h3\u003e\n\n\u003cp\u003eThe leatherette ear cushion sits over memory foam that conforms to the side of your head — the difference you feel on the third hour-long call of the day, not the first. The lightweight metal headband adjusts and holds, and at one ear the Blackwire 5210 stays light. Covering one ear gives you passive isolation that dulls the room without sealing you off, and leaves the other ear open for whoever walks up. There's no active noise cancellation here; for that you'd step up to an ANC model.\u003c\/p\u003e\n\n\u003ch3\u003eSmarter hearing protection for all-day use\u003c\/h3\u003e\n\n\u003cp\u003eThe 5200 series moves up to SoundGuard DIGITAL, which adds anti-startle on top of basic acoustic limiting — it detects sudden sound spikes and flattens them before they reach your ears, and helps manage your overall sound exposure across a shift. Per Poly's spec, it's the level of hearing protection built for people who are on calls all day, not occasionally.\u003c\/p\u003e\n\n\u003ch3\u003eA mic that masks the desk around you\u003c\/h3\u003e\n\n\u003cp\u003eThe noise-canceling flex boom bends to sit near your mouth and, paired with DSP over the USB connection, masks nearby talkers so a caller hears you and not the open floor. Poly Lens keeps firmware and settings current and gives IT optional company-wide visibility — the same simple deployment as the rest of the Blackwire line.\u003c\/p\u003e\n\n\u003cp\u003eThe 3200 series is the headset you buy for a desk; the Blackwire 5210 is the one you buy for a person — someone who takes calls on a laptop, a phone, and the move, and wants one comfortable headset that handles all of it and packs away clean at the end of the day. Pick USB-A or USB-C for your computers, and the 3.5mm jack takes care of everything else. For a hybrid workday that won't sit still, that's the right amount of headset.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n  \u003cli\u003ePlantronics Blackwire 5210 mono headset with inline-module cable and 3.5mm plug\u003c\/li\u003e\n  \u003cli\u003eUSB-C to USB-A adapter — included with the USB-C version only\u003c\/li\u003e\n  \u003cli\u003eFold-flat carrying case\u003c\/li\u003e\n  \u003cli\u003eQuick start guide\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe USB-A version ships with a USB-A connector; the USB-C version ships with a USB-C connector plus the USB-A adapter. Both include the 3.5mm plug and the carrying case.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n  \u003ctbody\u003e\n    \u003ctr\u003e\n\u003cth\u003eType\u003c\/th\u003e\n\u003ctd\u003eMonaural (single-ear), over-the-head, on-ear\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnections\u003c\/th\u003e\n\u003ctd\u003eUSB-A or USB-C (your choice) plus 3.5mm; USB-C version includes a USB-A adapter\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eUse\u003c\/th\u003e\n\u003ctd\u003eUSB to PC\/Mac; 3.5mm to phone, tablet, or any 3.5mm headset jack\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMicrophone\u003c\/th\u003e\n\u003ctd\u003eNoise-canceling flexible boom; 100 Hz–10 kHz; sensitivity -38 dBV\/Pa\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWearer noise reduction\u003c\/th\u003e\n\u003ctd\u003ePassive (from the ear cushion) — not active noise cancellation\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eAudio (over USB)\u003c\/th\u003e\n\u003ctd\u003ePC wideband, DSP, Dynamic EQ (auto-adjusts between calls and multimedia)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eHearing protection\u003c\/th\u003e\n\u003ctd\u003eSoundGuard DIGITAL — anti-startle plus acoustic limiting\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eControls (over USB)\u003c\/th\u003e\n\u003ctd\u003eInline module: answer\/end, volume, mute; LED indicators and audio prompts\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eHeadband \/ cushion\u003c\/th\u003e\n\u003ctd\u003eLightweight metal headband; leatherette over memory foam; folds flat\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWeight\u003c\/th\u003e\n\u003ctd\u003eApprox. 125 g\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eCable\u003c\/th\u003e\n\u003ctd\u003eApprox. 7.1 ft total (USB to headset), with inline module\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003ePortability\u003c\/th\u003e\n\u003ctd\u003eFolds flat; carrying case included\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eManagement\u003c\/th\u003e\n\u003ctd\u003ePoly Lens (firmware, settings); Plantronics Manager Pro optional\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eCertification\u003c\/th\u003e\n\u003ctd\u003eCertified for Microsoft Teams; works with Zoom, Cisco, Avaya and other UC softphones\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWarranty\u003c\/th\u003e\n\u003ctd\u003e2-year manufacturer warranty\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware.\u003c\/strong\u003e Over USB, the Plantronics Blackwire 5210 is certified for Microsoft Teams and works with Zoom, Cisco, Avaya, and other UC softphones — and that USB connection is where its DSP, Dynamic EQ, and inline call controls operate. Poly Lens keeps firmware and call-control settings current across a fleet.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eHardware.\u003c\/strong\u003e The Blackwire 5210 connects to a PC or Mac over USB-A or USB-C (the USB-C version adds a USB-A adapter, so it covers both port types), and to a smartphone, tablet, or any 3.5mm headset jack over its analog 3.5mm plug. It isn't built for a traditional desk phone's handset port — it's a USB-and-3.5mm device.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003ePlatforms.\u003c\/strong\u003e The Blackwire 5210 suits the hybrid, multi-device worker: a docked laptop for softphone calls, a phone or tablet for everything else, and a fold-flat case for moving between the office, home, and a hot desk.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat devices does the Plantronics Blackwire 5210 work with?\u003c\/summary\u003e\u003cp\u003eThe Plantronics Blackwire 5210 connects to a PC or Mac over USB and to a phone, tablet, or any 3.5mm headset jack over its 3.5mm plug. That makes it a true multi-device headset: one for your computer softphone and one for your mobile, instead of two separate headsets.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat's the difference between the Blackwire 5210 USB-A and USB-C versions?\u003c\/summary\u003e\u003cp\u003eOnly the computer connector. The USB-A version plugs into USB-A ports; the USB-C version ends in USB-C and includes a USB-C-to-A adapter, so it works with both newer and older machines. Both versions are otherwise identical, including the 3.5mm jack and the carrying case.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eIs the Blackwire 5210 Microsoft Teams certified?\u003c\/summary\u003e\u003cp\u003eYes. The Plantronics Blackwire 5210 is certified for Microsoft Teams over its USB connection, and it also works with Zoom, Cisco, Avaya, and other UC softphones. Microsoft certification means reliable native call control rather than just basic compatibility.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eCan I use the Blackwire 5210 with my phone over 3.5mm?\u003c\/summary\u003e\u003cp\u003eYes. The Blackwire 5210's 3.5mm plug connects to smartphones, tablets, and any device with a headset jack as a standard analog headset. Note that its smart features — DSP, Dynamic EQ, and the inline call-control buttons — run over USB; on 3.5mm you control calls with the device's own buttons.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eHow is the Blackwire 5210 different from the Blackwire 3210?\u003c\/summary\u003e\u003cp\u003eThe Blackwire 5210 is the step-up 5200-series model. Beyond USB, it adds a 3.5mm jack for phones and tablets, a memory-foam leatherette cushion for longer comfort, SoundGuard DIGITAL hearing protection with anti-startle, and a fold-flat design with a carrying case. The 3210 is USB-only and built mainly for a single desk.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the Blackwire 5210 cover one ear or both?\u003c\/summary\u003e\u003cp\u003eOne ear — the Blackwire 5210 is monaural, leaving the other ear open so you stay aware of your surroundings. If you'd rather cover both ears to block out the room, the Blackwire 5220 is the stereo version of the same headset.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e\n\n\u003c!-- SUGGESTED: a short clip showing the headset folding flat into its case, plus the inline module and the two connectors (USB + 3.5mm); only if a real manufacturer URL is available --\u003e","brand":"Plantronics","offers":[{"title":"USB-A","offer_id":48504920735988,"sku":"80R98AA-1","price":84.96,"currency_code":"USD","in_stock":true},{"title":"USB-C","offer_id":48504920768756,"sku":"805H4AA","price":84.96,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/207577-01.jpg?v=1751515545"},{"product_id":"epos-sdw-5016-wireless-dect-headset","title":"EPOS SDW 5016 Wireless DECT Headset – Desk, PC \u0026 Mobile","description":"\u003ch2\u003eThe EPOS SDW 5016 can turn off Bluetooth\u003c\/h2\u003e\n\n\u003cp\u003eA call center that wants the convenience of triple connectivity often runs into a compliance question the moment IT looks closely: if a headset can pair to any employee's personal phone over Bluetooth, does that create a hole in a recorded-line policy? The EPOS SDW 5016 answers that before it becomes a problem — Bluetooth on this headset can be switched off remotely across an entire fleet, not just left as an always-on convenience nobody controls.\u003c\/p\u003e\n\n\u003cp\u003eIt's a mono, convertible wireless DECT headset with triple connectivity to a desk phone, a computer softphone, and a Bluetooth mobile device — the desk phone and PC connections built in, the Bluetooth mobile connection enabled through an included BTD 800 USB dongle rather than a separate purchase. It ships with three wearing styles, a two-microphone system with own-voice detection, a busylight, and 128-bit encryption with DECT Security certification. It's certified for UC platforms and Skype for Business, and it's the sibling to the EPOS SDW 5015, which covers desk phone and PC only unless a Bluetooth dongle is added afterward.\u003c\/p\u003e\n\n\u003ch2\u003eCan IT disable Bluetooth on the EPOS SDW 5016?\u003c\/h2\u003e\n\n\u003cp\u003eYes — EPOS HeadSetup Pro Manager, the cloud-based fleet management tool built for this headset, lets IT disable Bluetooth on individual units or across a whole deployment. That matters for any organization where an always-available personal-phone pairing option is a genuine security or compliance concern, not just a convenience question.\u003c\/p\u003e\n\n[card title=\"Convenience with an off switch\"]Most triple-connectivity headsets treat Bluetooth as a feature you either have or don't. The EPOS SDW 5016 treats it as something IT actually controls — turn it on for the roles that need mobile flexibility, turn it off for the roles handling regulated calls, all from HeadSetup Pro Manager without touching individual headsets. That's a genuinely different posture from \"here's Bluetooth, hope it doesn't cause a problem.\"[\/card]\n\n\u003ch3\u003eTriple connectivity, out of the box\u003c\/h3\u003e\n\n\u003cp\u003eThe EPOS SDW 5016 ships with the BTD 800 Bluetooth USB dongle already in the box — plug it into the base station and mobile connectivity is live immediately, connecting to Bluetooth devices without a separate accessory order.\u003c\/p\u003e\n\n[compare]\n\u003cdiv\u003e\n\u003cstrong\u003eEPOS SDW 5016\u003c\/strong\u003e\u003cbr\u003eDesk phone, PC, and Bluetooth mobile connectivity from day one. BTD 800 dongle included.\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003eEPOS SDW 5015\u003c\/strong\u003e\u003cbr\u003eDesk phone and PC connectivity built in. Bluetooth mobile support added later via an optional dongle purchase.\u003c\/div\u003e\n[\/compare]\n\n\u003ch2\u003eHow long does the EPOS SDW 5016 battery actually last?\u003c\/h2\u003e\n\n\u003cp\u003eIt depends on which audio mode the EPOS SDW 5016 is running. In narrowband mode, the headset reaches up to 10 hours of talk time — the number most listings lead with. Switch to wideband and that drops to roughly 8 hours; in super wideband mode, the best audio quality the headset offers and the mode it's built to showcase, real-world talk time falls closer to 6 hours.\u003c\/p\u003e\n\n[callout type=\"honest\"]Worth knowing before you plan a shift around the \"10 hours\" figure: that's the narrowband number, and narrowband is the lower audio quality tier, not what most users would choose to run. If your team leaves the EPOS SDW 5016 in its best-sounding super wideband mode — which is the point of buying a premium DECT headset — plan for closer to 6 hours per charge, not 10. A full recharge takes about an hour, and 50% comes back in half that.[\/callout]\n\n\u003ch3\u003eOwn-voice detection, and the same two-mic system as the SDW 5015\u003c\/h3\u003e\n\n\u003cp\u003eThe EPOS SDW 5016 carries the same two-microphone noise-canceling system with own-voice detection as its sibling — identifying the wearer's voice specifically rather than just filtering generic background noise, which is what actually improves speech clarity in a noisy office rather than just muting the room.\u003c\/p\u003e\n\n\u003ch3\u003eBuilt with real encryption, and IT tools to match\u003c\/h3\u003e\n\n[stat]590 ft range, up to 10-hour talk time (narrowband)[\/stat]\n\n\u003cp\u003e128-bit encryption, Protected Pairing, and DECT Security certification protect every call regardless of which of the three connections is active, and the headset carries the same hot-desking behavior as the rest of the SDW 5000 range — any compatible headset pairs to any base station in seconds, useful for shift changes and shared desks. Range runs up to 590 feet line of sight, or about 180 feet through a typical office, and ActiveGard hearing protection keeps sound pressure from exceeding 118 dB regardless of a sudden spike on the line.\u003c\/p\u003e\n\n\u003cp\u003eThe EPOS SDW 5016 is the headset for an office that genuinely needs all three connections working today — a desk phone, a computer, and a mobile device, with the security controls to manage that flexibility rather than just hoping it doesn't become a liability. Plug in the included dongle, and triple connectivity is live from the first day, backed by real encryption and a fleet tool that puts IT in control of what's actually turned on.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n  \u003cli\u003eEPOS SDW 5016 mono wireless DECT headset with three wearing style attachments\u003c\/li\u003e\n  \u003cli\u003eBase station with charging cradle\u003c\/li\u003e\n  \u003cli\u003eBTD 800 Bluetooth USB dongle\u003c\/li\u003e\n  \u003cli\u003ePower supply unit\u003c\/li\u003e\n  \u003cli\u003eQuick start guide\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe HSL10 II handset lifter and EHS cables for remote desk-phone answering are not included and are sold separately.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n  \u003ctbody\u003e\n    \u003ctr\u003e\n\u003cth\u003eType\u003c\/th\u003e\n\u003ctd\u003eMonaural (single-ear), convertible — over-the-head, over-the-ear, or behind-the-neck\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eSeries\u003c\/th\u003e\n\u003ctd\u003eEPOS IMPACT 5000 Series\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWireless technology\u003c\/th\u003e\n\u003ctd\u003eDECT\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnectivity\u003c\/th\u003e\n\u003ctd\u003eTriple — desk phone, PC\/softphone, and Bluetooth mobile device, via included BTD 800 dongle\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eRange\u003c\/th\u003e\n\u003ctd\u003eUp to 590 ft (180 m) line of sight; approx. 180 ft in a typical office\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eTalk time\u003c\/th\u003e\n\u003ctd\u003eUp to 10 hours narrowband; approx. 8 hours wideband; approx. 6 hours super wideband (default premium audio mode)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eStandby time\u003c\/th\u003e\n\u003ctd\u003eUp to 48 hours\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eCharge time\u003c\/th\u003e\n\u003ctd\u003e50% in 30 minutes; full charge in about 1 hour\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMicrophone\u003c\/th\u003e\n\u003ctd\u003eTwo-microphone noise-canceling system with own-voice detection technology\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eAudio\u003c\/th\u003e\n\u003ctd\u003eSuper wideband sound; high-density wideband mode for crowded environments\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eHearing protection\u003c\/th\u003e\n\u003ctd\u003eActiveGard technology — sound pressure limited to 118 dB\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eSecurity\u003c\/th\u003e\n\u003ctd\u003e128-bit encryption, Protected Pairing, DECT Security certification\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eCertification\u003c\/th\u003e\n\u003ctd\u003eUC optimized; Skype for Business certified\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eIndicator\u003c\/th\u003e\n\u003ctd\u003eIntegrated busylight (red = busy, blue = available); external desk busylight available as an accessory\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConferencing\u003c\/th\u003e\n\u003ctd\u003eBase station supports syncing up to three additional wireless headsets for group listening or training\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eRemote answering\u003c\/th\u003e\n\u003ctd\u003eRoams freely once connected; requires an EHS-compatible phone or a separately sold HSL10 II lifter to answer\/end desk phone calls remotely. No lifter needed for PC\/softphone or mobile calls\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eSoftware\u003c\/th\u003e\n\u003ctd\u003eEPOS HeadSetup Pro Manager — remote configuration, fleet management, and the ability to disable Bluetooth per unit or fleet-wide\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eDual-connectivity sibling\u003c\/th\u003e\n\u003ctd\u003eEPOS SDW 5015 (desk phone and PC only; Bluetooth dongle sold separately)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003ePart number\u003c\/th\u003e\n\u003ctd\u003e1000621\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWarranty\u003c\/th\u003e\n\u003ctd\u003e2-year manufacturer warranty, plus HeadsetPlus lifetime technical support\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware.\u003c\/strong\u003e The EPOS SDW 5016 is UC optimized and Skype for Business certified. EPOS HeadSetup Pro Manager handles remote configuration, firmware updates, and fleet-wide device control — including the ability to disable Bluetooth connectivity per device or across a deployment.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eHardware.\u003c\/strong\u003e The base station connects simultaneously to a desk phone and a computer via USB, with the included BTD 800 dongle adding Bluetooth mobile connectivity. Remote desk-phone answering requires an EHS-compatible phone or a separately sold HSL10 II lifter.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003ePlatforms.\u003c\/strong\u003e The EPOS SDW 5016 suits office professionals managing calls across a desk phone, a computer, and a mobile device, and organizations that need Bluetooth flexibility balanced against IT-level security control.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n  \u003cdetails\u003e\u003csummary\u003eCan IT disable Bluetooth on the EPOS SDW 5016?\u003c\/summary\u003e\u003cp\u003eYes. EPOS HeadSetup Pro Manager lets IT disable Bluetooth on the EPOS SDW 5016 for individual units or across an entire fleet, useful for organizations where an always-on mobile pairing option is a security or compliance concern.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat's the difference between the EPOS SDW 5016 and the SDW 5015?\u003c\/summary\u003e\u003cp\u003eThe EPOS SDW 5016 ships with Bluetooth mobile connectivity built in, including the BTD 800 dongle in the box. The EPOS SDW 5015 covers desk phone and PC connectivity only, with Bluetooth mobile support available later through a separately purchased dongle.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eHow long does the EPOS SDW 5016 battery last?\u003c\/summary\u003e\u003cp\u003eUp to 10 hours in narrowband mode, dropping to roughly 8 hours in wideband and about 6 hours in super wideband — the headset's best audio quality mode and the one most users run day to day.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the EPOS SDW 5016 need a lifter to answer desk phone calls?\u003c\/summary\u003e\u003cp\u003eOnly for remote answering away from the desk. The EPOS SDW 5016 requires an EHS-compatible phone or a separately sold HSL10 II lifter to answer or end desk phone calls hands-free from a distance. The PC and Bluetooth mobile connections need no lifter.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eHow many Bluetooth devices can the EPOS SDW 5016 connect to?\u003c\/summary\u003e\u003cp\u003eThe included BTD 800 dongle on the EPOS SDW 5016 supports connecting Bluetooth devices, with the base station able to manage multiple simultaneous connections for flexible device switching.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eCan multiple people share the same EPOS SDW 5016 base station?\u003c\/summary\u003e\u003cp\u003eYes. Any compatible headset in the SDW 5000 series pairs to the EPOS SDW 5016 base station within seconds, making it practical for hot-desking and shift-based teams.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e","brand":"EPOS","offers":[{"title":"Default Title","offer_id":46631796015348,"sku":"1000621","price":368.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/SDW5016.jpg?v=1751515626"},{"product_id":"blueparrott-c400-xt-convertible-bluetooth-headset","title":"BlueParrott C400-XT Convertible Noise-Cancelling Bluetooth Headset","description":"\u003ch2\u003eBuilt for Hard Hats and Loud Cabs\u003c\/h2\u003e\n\n\u003cp\u003eSome headsets make you choose between serious noise cancellation and wearing it the way your job allows. Put on a hard hat, a cap, or safety glasses and an over-the-head boom headset is suddenly in the way. The BlueParrott C400-XT settles that: the same 96% noise-cancelling boom mic the line is known for, on a headset you can wear over your head or behind your neck, whichever fits the shift and the gear already on it.\u003c\/p\u003e\n\n\u003cp\u003eIt's the convertible pick for people who work loud and rough — long-haul drivers, field crews, warehouse and dock workers, anyone in a hard hat. The flexible boom pivots up out of the way when you're not talking and drops back when you are. Up to 24 hours of talk time covers the longest shift, IP54 toughness handles dust and weather, and it's rated to keep working down to -22°F. Pick your wearing style and get on with the day.\u003c\/p\u003e\n\n\u003ch2\u003eIs the BlueParrott C400-XT the right headset for you?\u003c\/h2\u003e\n\n\u003cp\u003eBlueParrott's road headsets split on two questions: how much noise they cancel, and how you wear them. The C400-XT is where maximum noise cancellation meets wear-it-anywhere flexibility.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eIt's built for you if\u003c\/strong\u003e — you need top-tier noise cancellation but can't always wear a headband.\u003c\/p\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eHard-hat and field workers.\u003c\/strong\u003e The behind-the-neck styles keep the top of your head clear for a hard hat, cap, or safety glasses, without giving up the 96% boom mic.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eDrivers who want options.\u003c\/strong\u003e Over-the-head for the long haul, behind-the-neck when the hat goes on — same clarity to dispatch either way.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cp\u003e\u003cstrong\u003eLook at another model if\u003c\/strong\u003e —\u003c\/p\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eYou want the lightest, most discreet headset.\u003c\/strong\u003e The C300-XT steps down to an 80% mic but adds an ear-hook style and a smaller build for customer-facing work.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eYou want USB-C charging or full voice control.\u003c\/strong\u003e The C400-XT charges over micro-USB and does basic voice answer\/reject; the B450-XT (USB-C) or B550-XT (full VoiceControl Pro) cover those.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n[compare]\u003cdiv\u003e\n\u003cp\u003e\u003cstrong\u003eC400-XT — this one\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e96% noise-cancelling boom mic, 24-hour battery, over-the-head and behind-the-neck styles. The choice when you need maximum noise cancellation and hard-hat flexibility.\u003c\/p\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003cp\u003e\u003cstrong\u003eC300-XT\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e80% noise cancellation in a lighter, more discreet body, with a third ear-hook style and a 10-hour battery. The choice for customer-facing work where small and subtle beats maximum.\u003c\/p\u003e\n\u003c\/div\u003e[\/compare]\n\n\u003ch2\u003eTwo ways to wear the C400-XT\u003c\/h2\u003e\n\n\u003cp\u003eBoth styles are in the box, and swapping between them takes a few seconds.\u003c\/p\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eOver-the-head headband.\u003c\/strong\u003e The most secure and most comfortable for a full shift — the default when nothing else is on your head.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eBehind-the-neck band.\u003c\/strong\u003e Clears the top of your head for a hard hat, cap, or safety glasses. Left and right bands are both included, so it sits right whichever side you run the boom on.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003c!-- SUGGESTED: short clip showing the headset converting from over-the-head to behind-the-neck, worn with a hard hat --\u003e\n\n\u003ch2\u003eMicrophone and 96% noise cancellation on the C400-XT\u003c\/h2\u003e\n\n\u003cp\u003eThe noise cancelling works on the microphone, not your ears. The flexible boom mic strips up to 96% of background noise out of what you transmit, so the person on the call hears your voice and not the engine, the wind, or the warehouse. The boom pivots up out of your face when you're off a call and bends back down when you need it — close to your mouth is where it does its best work.\u003c\/p\u003e\n\n[callout type=\"honest\"]Like the rest of the boom line, the noise control is for your caller, not for you. It's mono, and one ear stays open — which keeps you aware of traffic and the yard around you. If you want a headset that seals you into quiet, this isn't built for that; what it does is keep the noise out of your calls.[\/callout]\n\n\u003ch3\u003eBattery and range for the long shift\u003c\/h3\u003e\n\n\u003cp\u003eUp to 24 hours of talk time covers the longest day with margin, and 500 hours of standby means it waits in the cab ready for days between charges. A flat headset comes back in about three hours over the included cable — or top it up on the move with the vehicle charger in the box.\u003c\/p\u003e\n\n[stat]24 hrs talk · 500 hrs standby · ~3 hr charge · 300 ft range[\/stat]\n\n\u003cp\u003eClass 1 Bluetooth gives it the reach: up to 300 feet, or 100 meters, from the device it's paired to. Set the phone down in the cab and walk the trailer or the lot without dropping the call.\u003c\/p\u003e\n\n[callout type=\"tip\"]The catch on that 300-foot figure: you only get the full distance with a Class 1 device on the other end, and most phones are Class 2 — so expect less in practice. Still far enough to leave the phone behind and move around it without losing the line.[\/callout]\n\n\u003ch3\u003eControl it by voice or by button\u003c\/h3\u003e\n\n\u003cp\u003eVoiceControl answers or rejects calls on your say-so, so a call never costs you a hand on the wheel. Voice dialling reaches Siri or Google Assistant straight from the headset, and voice guidance reads out status so you're not guessing at a blinking light. Everything else lives on the Parrott Button.\u003c\/p\u003e\n\n[card title=\"Push-to-talk on the Parrott Button\"]\n\u003cp\u003eSet the customizable Parrott Button to push-to-talk and the C400-XT works like a two-way radio for the team — hold to talk, phone stowed. It runs with Microsoft Teams Walkie Talkie, Zebra Workforce Connect, Zello, and other push-to-talk platforms. Or map the button to mute or a speed dial instead. One button, set to whatever you reach for most.\u003c\/p\u003e\n[\/card]\n\n\u003ch3\u003eIP54-tough, and rated for the cold\u003c\/h3\u003e\n\n\u003cp\u003eIP54 keeps dust and splashes out, and the C400-XT is rated to keep working down to -22°F (-30°C) — built for a January dock as much as a July one. The boom is flexible, not flimsy: it pivots out of the way off a call and bends back into place on one, shift after shift, without wearing out.\u003c\/p\u003e\n\n\u003ch2\u003eWhat the BlueParrott C400-XT works with\u003c\/h2\u003e\n\n\u003cp\u003ePair it over Bluetooth 4.1 — tap to connect, or use NFC for one touch — and it carries calls plus music, podcasts, and GPS audio over A2DP. Multipoint keeps two devices connected at once and remembers up to eight, so a work phone and a personal phone can share the headset. It pairs with smartphones, tablets, and hand-held terminals, and the BlueParrott SDK lets fleets wire it into custom workforce apps.\u003c\/p\u003e\n\n\u003cp\u003eWhat sets the C400-XT apart isn't a single spec — it's the pairing. You get the 96% boom mic from BlueParrott's loudest-environment headsets, and the freedom to wear it under a hard hat or over your head as the work changes. For a job that's noisy and never quite the same two days running, that's a headset that adapts instead of making you adapt to it.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n  \u003cul\u003e\n    \u003cli\u003eBlueParrott C400-XT headset\u003c\/li\u003e\n    \u003cli\u003eOver-the-head wearing style (headband)\u003c\/li\u003e\n    \u003cli\u003eBehind-the-neck wearing styles (left and right)\u003c\/li\u003e\n    \u003cli\u003eLeatherette ear cushion\u003c\/li\u003e\n    \u003cli\u003eSpare foam ear cushion\u003c\/li\u003e\n    \u003cli\u003eSpare microphone windscreen\u003c\/li\u003e\n    \u003cli\u003eUSB-A to micro-USB charging cable\u003c\/li\u003e\n    \u003cli\u003eVehicle charger\u003c\/li\u003e\n    \u003cli\u003eQuick start guide\u003c\/li\u003e\n    \u003cli\u003eWarranty and warning leaflet\u003c\/li\u003e\n  \u003c\/ul\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n  \u003ctable\u003e\n    \u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetail\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n    \u003ctbody\u003e\n      \u003ctr\u003e\n\u003ctd\u003eStyle\u003c\/td\u003e\n\u003ctd\u003eMono (single-ear), convertible boom; two wearing styles (over-the-head, behind-the-neck L\u0026amp;R)\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003eSpeaker\u003c\/td\u003e\n\u003ctd\u003e11 mm\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003eMicrophone\u003c\/td\u003e\n\u003ctd\u003eNoise-cancelling flexible boom mic; blocks up to 96% of background noise\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003eVoice control\u003c\/td\u003e\n\u003ctd\u003eVoiceControl (hands-free answer\/ignore); voice dialling to Siri and Google Assistant; voice guidance\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003eCall audio\u003c\/td\u003e\n\u003ctd\u003eHD Voice\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003eAudio streaming\u003c\/td\u003e\n\u003ctd\u003eA2DP (music, podcasts, GPS)\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003eBluetooth\u003c\/td\u003e\n\u003ctd\u003eVersion 4.1, Class 1\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003eBluetooth profiles\u003c\/td\u003e\n\u003ctd\u003eA2DP v1.3.1, HFP v1.6, HSP v1.2, PBAP v1.1.1\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003eWireless range\u003c\/td\u003e\n\u003ctd\u003eUp to 300 ft \/ 100 m (Class 1 to Class 1; shorter with Class 2 devices)\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003eMultipoint\u003c\/td\u003e\n\u003ctd\u003e2 connected at once; up to 8 stored\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003ePairing\u003c\/td\u003e\n\u003ctd\u003eBluetooth or NFC\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003eControls\u003c\/td\u003e\n\u003ctd\u003eCustomizable BlueParrott Button; volume; multifunction button\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003ePush-to-talk\u003c\/td\u003e\n\u003ctd\u003eMicrosoft Teams Walkie Talkie, Zebra Workforce Connect, Zello, and more\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003eTalk time\u003c\/td\u003e\n\u003ctd\u003eUp to 24 hours\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003eStandby time\u003c\/td\u003e\n\u003ctd\u003eUp to 500 hours\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003eCharging\u003c\/td\u003e\n\u003ctd\u003eUSB-A to micro-USB; approx. 3 hours for a full charge; vehicle charger included\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003eDurability\u003c\/td\u003e\n\u003ctd\u003eIP54 (dust and moisture resistant); rated for operation down to -22°F \/ -30°C\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003eColor\u003c\/td\u003e\n\u003ctd\u003eBlack\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003eWarranty\u003c\/td\u003e\n\u003ctd\u003e1-year (North America); 2-year (EMEA \u0026amp; APAC)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003c\/tbody\u003e\n  \u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n  \u003cp\u003e\u003cstrong\u003eSoftware.\u003c\/strong\u003e The free BlueParrott app handles Parrott Button customization, settings, and firmware updates, and the headset triggers Siri or Google Assistant by voice. For enterprise deployments, the BlueParrott SDK lets it integrate with custom workforce and push-to-talk applications.\u003c\/p\u003e\n  \u003cp\u003e\u003cstrong\u003eHardware.\u003c\/strong\u003e Connects over Bluetooth 4.1 (Class 1) with multipoint — two devices at once, up to eight stored — and supports NFC one-touch pairing. It works with smartphones, tablets, and hand-held terminals on Android and iOS. Charges over a USB-A to micro-USB cable, with a vehicle charger in the box for the road.\u003c\/p\u003e\n  \u003cp\u003e\u003cstrong\u003ePlatforms.\u003c\/strong\u003e Standard calling on any paired phone, plus push-to-talk with Microsoft Teams Walkie Talkie [icon:ms-teams], Zebra Workforce Connect, and Zello once the Parrott Button is configured. Music, podcasts, and GPS audio stream over A2DP.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"BlueParrott","offers":[{"title":"Default Title","offer_id":46631796998388,"sku":"204151","price":179.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/C400-XT.jpg?v=1751515664"},{"product_id":"jabra-biz-1500-headset","title":"Jabra Biz 1500 – Professional Noise-Cancelling Office Headset","description":"\u003ch3 data-path-to-node=\"3\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"3\"\u003eCrystal-Clear Professional Audio for Every Workspace\u003c\/b\u003e\u003c\/h3\u003e\n\u003cp data-path-to-node=\"3\"\u003eThe Jabra Biz 1500 headset is a professional-grade, entry-level wired solution built for high-volume call centers and dynamic office environments. Whether you need to block out all distractions or keep one ear open to your surroundings, these Jabra Biz 1500 headphones combine a powerful microphone with HD Voice technology to ensure every client call sounds natural, crisp, and distraction-free.\u003c\/p\u003e\n\u003ch3 data-path-to-node=\"4\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"4\"\u003eChoose Your Perfect Configuration\u003c\/b\u003e\u003c\/h3\u003e\n\u003cp data-path-to-node=\"4\"\u003eEasily customize your headset using the variant selector above to perfectly match your workflow and hardware:\u003c\/p\u003e\n\u003cul data-path-to-node=\"5\"\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"5,0,0\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"5,0,0\"\u003eWearing Style:\u003c\/b\u003e Choose the Jabra Biz 1500 mono headset to maintain situational awareness, or select the Jabra Biz 1500 duo headset to fully immerse yourself in your calls and block out office noise.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"5,1,0\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"5,1,0\"\u003eConnection Type:\u003c\/b\u003e We offer plug-and-play Jabra Biz 1500 duo usb and Jabra Biz 1500 mono usb models for PC and Mac. If you use a desk phone, choose the versatile Jabra Biz 1500 duo qd or Jabra Biz 1500 mono qd (Quick Disconnect).\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"5,2,0\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"5,2,0\"\u003eSpecialized Desk Phone Bundles:\u003c\/b\u003e We also carry out-of-the-box bundles optimized for specific systems. Select the Jabra Biz 1500 mono direct connect or Jabra Biz 1500 duo direct connect headset for standard RJ9 desk phones. For certified environments, choose the Jabra Biz 1500 mono avaya, the Jabra Biz 1500 mono yealink certified headset, or the Jabra Biz 1500 duo yealink certified headset.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 data-path-to-node=\"6\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"6\"\u003eKey Features\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul data-path-to-node=\"7\"\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"7,0,0\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"7,0,0\"\u003eJabra Biz 1500 Noise Cancellation:\u003c\/b\u003e The uni-directional microphone aggressively filters out background chatter, office murmurs, and keyboard clicks.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"7,1,0\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"7,1,0\"\u003ePeakStop Hearing Protection:\u003c\/b\u003e Instantly cuts off harmful loud sound spikes before they reach your ears, ensuring acoustic safety during long shifts.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"7,2,0\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"7,2,0\"\u003eSpin Boom Arm:\u003c\/b\u003e The 270-degree flexible microphone boom arm can be rotated to perfectly suit your wearing style without the risk of snapping.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"7,3,0\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"7,3,0\"\u003eAll-Day Comfort:\u003c\/b\u003e Featuring an ergonomic frame and heat-diverting foam ear cushions, whether you choose the Jabra Biz 1500 mono corded headset or the duo version, it is designed to keep you cool and comfortable.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 data-path-to-node=\"8\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"8\"\u003eWhy Choose This Headset\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul data-path-to-node=\"9\"\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"9,0,0\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"9,0,0\"\u003eExceptional Value:\u003c\/b\u003e Experience premium call quality without stretching your budget. Whether you are comparing the Jabra Biz 1500 mono price, the Jabra Biz 1500 duo qd price, or researching the general Jabra Biz 1500 price, this model offers an unbeatable return on investment.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"9,1,0\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"9,1,0\"\u003eMaximum Versatility:\u003c\/b\u003e With options ranging from the Jabra Biz 1500 mono qd monaural headset to the Jabra Biz 1500 duo usb headset, there is a perfect fit for every unified communications setup.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 data-path-to-node=\"10\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"10\"\u003eWhat's in the Box\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul data-path-to-node=\"11\"\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"11,0,0\"\u003eJabra Biz 1500 Headset (Mono or Duo, based on selection)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"11,1,0\"\u003eApplicable Connection Cable (USB, QD, or Specialized Direct Connect\/Certified Cord, based on selection)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"11,2,0\"\u003eQuick Start Guide\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"11,3,0\"\u003eWarranty Card \u0026amp; Warning Card\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Jabra","offers":[{"title":"Duo \/ USB","offer_id":48214956802292,"sku":"1559-0159","price":98.99,"currency_code":"USD","in_stock":true},{"title":"Duo \/ Standard QD (Quick Disconnect)","offer_id":48214956835060,"sku":"1519-0154","price":69.95,"currency_code":"USD","in_stock":true},{"title":"Duo \/ Direct Connect (Desk Phones)","offer_id":48214956867828,"sku":"1519-0157+120","price":139.96,"currency_code":"USD","in_stock":true},{"title":"Duo \/ Yealink Certified","offer_id":48214956900596,"sku":"1519-0157-YEA","price":139.96,"currency_code":"USD","in_stock":true},{"title":"Duo \/ Avaya J100 \/ 1600 \/ 9600","offer_id":48214956933364,"sku":"1519-0157+1216","price":139.96,"currency_code":"USD","in_stock":true},{"title":"Duo \/ Avaya 1400 \/ 2400 \/ 9400 \/ 9500","offer_id":48214956966132,"sku":"1519-0157+1200","price":139.96,"currency_code":"USD","in_stock":true},{"title":"Duo \/ Cisco IP 7800 \/ 7900 \/ 8800 Series","offer_id":48214956998900,"sku":"1519-0157-IP","price":139.96,"currency_code":"USD","in_stock":true},{"title":"Duo \/ Cisco SPA 303 \/ 500 \/ 900 Series","offer_id":48214957031668,"sku":"1519-0157-SPA","price":139.96,"currency_code":"USD","in_stock":true},{"title":"Mono \/ USB","offer_id":48214957064436,"sku":"1553-0159","price":95.99,"currency_code":"USD","in_stock":true},{"title":"Mono \/ Standard QD (Quick Disconnect)","offer_id":48214957097204,"sku":"1513-0157","price":63.95,"currency_code":"USD","in_stock":true},{"title":"Mono \/ Direct Connect (Desk Phones)","offer_id":48214957129972,"sku":"1513-0157+12","price":119.96,"currency_code":"USD","in_stock":true},{"title":"Mono \/ Yealink Certified","offer_id":48214957162740,"sku":"1513-0157-YEA","price":119.96,"currency_code":"USD","in_stock":true},{"title":"Mono \/ Avaya J100 \/ 1600 \/ 9600","offer_id":48214957195508,"sku":"1513-0157+1216","price":119.96,"currency_code":"USD","in_stock":true},{"title":"Mono \/ Avaya 1400 \/ 2400 \/ 9400 \/ 9500","offer_id":48214957228276,"sku":"1513-0157+1200","price":119.96,"currency_code":"USD","in_stock":true},{"title":"Mono \/ Cisco IP 7800 \/ 7900 \/ 8800 Series","offer_id":48214957261044,"sku":"1513-0157-CIS","price":119.96,"currency_code":"USD","in_stock":true},{"title":"Mono \/ Cisco SPA 303 \/ 500 \/ 900 Series","offer_id":48214957293812,"sku":"1513-0157-SPA","price":119.96,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/1559-0159.jpg?v=1751515679"},{"product_id":"blueparrott-b550-xt-voice-control-bluetooth-headset","title":"BlueParrott B550-XT Voice-Control Noise-Cancelling Bluetooth Headset","description":"\u003ch2\u003eHands on the Wheel. Eyes on the Road.\u003c\/h2\u003e\n\n\u003cp\u003eYour hands are on the wheel, a call comes in, and you take it without moving either one — you just say so. That's the whole idea behind the BlueParrott B550-XT. Its VoiceControl Pro lets you run calls, music, GPS, and your phone's assistant entirely by voice, starting with \"Hello BlueParrott\" and never reaching for a button.\u003c\/p\u003e\n\n\u003cp\u003eThis is a single-ear, over-the-head headset for people who can't afford to look down: truckers, delivery drivers, farmers, anyone whose office moves at highway speed. The noise-cancelling boom mic the line is known for pulls up to 96% of engine and road noise out of your calls, so dispatch hears you and not the diesel. One ear stays open for traffic. The other keeps you on the call through a 24-hour shift.\u003c\/p\u003e\n\n\u003ch2\u003eIs the BlueParrott B550-XT the right headset for you?\u003c\/h2\u003e\n\n\u003cp\u003eBlueParrott's road headsets look nearly identical, so the choice comes down to how you want to control it and how you want to charge it.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eIt's built for you if\u003c\/strong\u003e — you work with your hands and need to stay connected without using them.\u003c\/p\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003e[icon:headset-mono] Truckers and professional drivers.\u003c\/strong\u003e Full voice control means you never look down to manage a call, and one ear stays open for the road. This is the model drivers reach for first.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eField service, delivery, warehouse, farm.\u003c\/strong\u003e IP54 toughness plus up to 300 feet of range lets you step away from the vehicle and keep talking, hands free for the job.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cp\u003e\u003cstrong\u003eLook at another model if\u003c\/strong\u003e — you'd trade voice control for something else.\u003c\/p\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003e[icon:headset-stereo] You want both ears covered or stereo music.\u003c\/strong\u003e This is mono by design; a stereo headset suits desk work better.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eYou want modern USB-C charging.\u003c\/strong\u003e The B550-XT charges over micro-USB. If that matters to you, the lighter B450-XT is the USB-C option — but its voice control is more basic.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n[compare]\u003cdiv\u003e\n\u003cp\u003e\u003cstrong\u003eB550-XT — this one\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eVoiceControl Pro — full \"Hello BlueParrott\" hands-free command of calls, music, GPS, and assistants. 165 g. Charges over micro-USB (~3.5 hours). Pick it for the voice control.\u003c\/p\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003cp\u003e\u003cstrong\u003eB450-XT\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eSame 96% mic, same range, same IP54. Lighter at 161 g, charges over USB-C, longer standby — but VoiceControl handles calls only, no full command set. Pick it for the charging.\u003c\/p\u003e\n\u003c\/div\u003e[\/compare]\n\n\u003ch2\u003e100% voice control — VoiceControl Pro on the B550-XT\u003c\/h2\u003e\n\n\u003cp\u003eVoiceControl Pro is the reason this headset exists. Wake it with \"Hello BlueParrott\" and you can answer or reject a call, change the volume, start or pause music, hear GPS directions, or hand off to Siri or Google Assistant — without lifting a finger off the wheel. BlueParrott built it as the first headset you can run start to finish by voice, and on a long haul that's the gap between fumbling for a button mid-lane-change and keeping your eyes where they belong.\u003c\/p\u003e\n\n[card title=\"Just say Hello BlueParrott\"]\n\u003cp\u003eThe wake phrase puts the whole headset under voice command. The customizable Parrott Button on the earcup is there as a backup and a shortcut — map it to mute, a speed dial, or a push-to-talk app like Zello for radio-style calls to the crew. Voice when your hands are full, one button when they're not.\u003c\/p\u003e\n[\/card]\n\n\u003c!-- SUGGESTED: short clip showing a driver answering a call and adjusting volume by voice, hands staying on the wheel --\u003e\n\n\u003ch2\u003eMicrophone and 96% noise cancellation on the B550-XT\u003c\/h2\u003e\n\n\u003cp\u003eLike the rest of the line, the noise cancelling lives in the microphone, not your ears. The boom mic sits near your mouth and strips up to 96% of background noise out of what it transmits — independently verified — so the person on the call hears your voice and not the engine, the wind, or the warehouse behind you. It's the part truckers buy these for: sounding clear to dispatch from inside a moving cab.\u003c\/p\u003e\n\n[callout type=\"honest\"]Be clear on what this is: a mono headset with one cushioned earcup, and noise control that works on your outgoing audio, not your ears. You'll still hear the road, your radio, and the people around you — which is exactly what you want when you're driving. If you're after a headset that seals you into silence, this isn't built for that.[\/callout]\n\n\u003ch3\u003eBattery and range — built for the long haul\u003c\/h3\u003e\n\n\u003cp\u003eUp to 24 hours of talk time covers pick-up to drop-off with margin, and around 400 hours of standby means it waits in the cab for days between charges. When it does run flat, the included cable brings it back in roughly three and a half hours.\u003c\/p\u003e\n\n[stat]24 hrs talk · 400 hrs standby · ~3.5 hr charge · 300 ft range[\/stat]\n\n\u003cp\u003eClass 1 Bluetooth stretches the range — up to 300 feet, or 100 meters, from whatever it's paired to. Set the phone down in the cab and walk the trailer or the lot without dropping the call.\u003c\/p\u003e\n\n[callout type=\"tip\"]The catch on that 300-foot figure: you only hit it when the paired device is also Class 1, and most phones are Class 2, so real-world range runs shorter. Still far enough that more than one driver has nearly pulled away without their phone, because the headset just wouldn't lose the signal.[\/callout]\n\n\u003ch3\u003eIP54-tough, built for a full shift\u003c\/h3\u003e\n\n\u003cp\u003eIP54 means dust and splashes don't faze it — made for truck stops, loading docks, and weather that won't cooperate. The polycarbonate and ABS shell takes the knocks of life in a cab, and at 165 grams with extra headband padding and a larger cushioned earcup, it's built to stay on all day without digging in. This is the fifth generation of the design, and most of the work went into comfort.\u003c\/p\u003e\n\n\u003ch2\u003eWhat the BlueParrott B550-XT works with\u003c\/h2\u003e\n\n\u003cp\u003ePair it to your phone over Bluetooth 5.0 — tap to pair, or use NFC on Android for one-touch — and you're set for calls, music, and GPS audio. Multipoint keeps two devices connected at once, so a work phone and a personal phone can both ride on the same headset. Voice dialling triggers Siri or Google Assistant straight from the earcup, and the Parrott Button drives push-to-talk apps like Zello for radio-style calls to your team.\u003c\/p\u003e\n\n\u003cp\u003eWhat you're paying for is running your whole working day — calls, navigation, dispatch — without taking a hand off the wheel or your eyes off the road. It pairs the noise-cancelling mic the line is known for with the most complete hands-free voice control BlueParrott makes. For a driver, that's not a convenience — it's how the day gets done with both hands where they belong.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n  \u003cul\u003e\n    \u003cli\u003eBlueParrott B550-XT headset\u003c\/li\u003e\n    \u003cli\u003eUSB-A to micro-USB charging cable\u003c\/li\u003e\n    \u003cli\u003eSpare foam ear cushion\u003c\/li\u003e\n    \u003cli\u003eSpare microphone windscreen\u003c\/li\u003e\n    \u003cli\u003e12V vehicle charger\u003c\/li\u003e\n    \u003cli\u003eQuick start guide\u003c\/li\u003e\n    \u003cli\u003eWarranty and warning leaflet\u003c\/li\u003e\n  \u003c\/ul\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n  \u003ctable\u003e\n    \u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetail\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n    \u003ctbody\u003e\n      \u003ctr\u003e\n\u003ctd\u003eStyle\u003c\/td\u003e\n\u003ctd\u003eMono (single-ear), over-the-head; 5th generation\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003eWeight\u003c\/td\u003e\n\u003ctd\u003e165 g\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003eMaterials\u003c\/td\u003e\n\u003ctd\u003ePolycarbonate, ABS, silicone\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003eSpeaker\u003c\/td\u003e\n\u003ctd\u003e36 mm; 150–6800 Hz\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003eMicrophone\u003c\/td\u003e\n\u003ctd\u003eNoise-cancelling boom mic; blocks up to 96% of background noise (independently verified); 150–6800 Hz\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003eVoice control\u003c\/td\u003e\n\u003ctd\u003eVoiceControl Pro — 100% hands-free, \"Hello BlueParrott\" wake phrase\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003eVoice assistants\u003c\/td\u003e\n\u003ctd\u003eSiri and Google Assistant (voice dialling)\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003eCall audio\u003c\/td\u003e\n\u003ctd\u003eHD Voice\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003eAudio streaming\u003c\/td\u003e\n\u003ctd\u003eA2DP (music, podcasts, GPS)\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003eBluetooth\u003c\/td\u003e\n\u003ctd\u003eVersion 5.0, Class 1\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003eBluetooth profiles\u003c\/td\u003e\n\u003ctd\u003eA2DP v1.3.1, HFP v1.7, HSP v1.2, PBAP v1.1\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003eWireless range\u003c\/td\u003e\n\u003ctd\u003eUp to 300 ft \/ 100 m (Class 1 to Class 1; shorter with Class 2 devices)\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003eMultipoint\u003c\/td\u003e\n\u003ctd\u003eUp to 8 paired; 2 connected at once\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003ePairing\u003c\/td\u003e\n\u003ctd\u003eBluetooth or NFC (NFC Android only)\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003eControls\u003c\/td\u003e\n\u003ctd\u003eCustomizable BlueParrott Button; on-earcup controls\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003eTalk time\u003c\/td\u003e\n\u003ctd\u003eUp to 24 hours\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003eStandby time\u003c\/td\u003e\n\u003ctd\u003eUp to 400 hours\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003eCharging\u003c\/td\u003e\n\u003ctd\u003eUSB-B \/ micro-USB; approx. 3.5 hours for a full charge\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003eBattery\u003c\/td\u003e\n\u003ctd\u003e300 mAh rechargeable lithium\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003eDurability\u003c\/td\u003e\n\u003ctd\u003eIP54 (dust and moisture resistant)\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003eColor\u003c\/td\u003e\n\u003ctd\u003eBlack\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003eWarranty\u003c\/td\u003e\n\u003ctd\u003e1-year manufacturer warranty\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003c\/tbody\u003e\n  \u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n  \u003cp\u003e\u003cstrong\u003eSoftware.\u003c\/strong\u003e The free BlueParrott app for iOS and Android handles Parrott Button mapping and headset settings, and the headset triggers Siri or Google Assistant directly by voice. BlueParrott releases firmware updates to keep the headset current over its life.\u003c\/p\u003e\n  \u003cp\u003e\u003cstrong\u003eHardware.\u003c\/strong\u003e Connects over Bluetooth 5.0 (Class 1) with multipoint — two devices connected at once, up to eight paired — and supports NFC one-touch pairing on Android. It's designed for smartphones and tablets on Android and iOS; it may pair with computers, though full functionality isn't guaranteed there. Charges over micro-USB, and a 12V vehicle charger is included for the road.\u003c\/p\u003e\n  \u003cp\u003e\u003cstrong\u003ePlatforms.\u003c\/strong\u003e Works for standard calling on any paired phone, for music and GPS audio over A2DP, and for push-to-talk with apps like Zello via the Parrott Button. Voice dialling reaches Siri and Google Assistant hands-free.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"BlueParrott","offers":[{"title":"Default Title","offer_id":46631797915892,"sku":"204165","price":249.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/B550-XT.jpg?v=1751515694"},{"product_id":"poly-blackwire-c3220-usb-a-stereo-skype","title":"Poly Blackwire C3220 USB-A Stereo Headset (Skype for Business)","description":"\u003ch2\u003eThe Poly Blackwire 3220 blocks the room for less\u003c\/h2\u003e\n\n\u003cp\u003eIf the job needs both ears — heads-down focus, an open-plan floor, a webinar you can't afford to half-hear — but the budget is set per seat across a whole team, you don't need a premium headset. You need the Poly Blackwire 3220 stereo headset: both ears covered to shut the room out, at the entry price of the Blackwire line.\u003c\/p\u003e\n\n\u003cp\u003eIt's the stereo model in the Plantronics Blackwire 3200 series — the both-ears twin of the mono 3210 — with a noise-canceling boom, a USB-A plug, and not much to go wrong. It's certified for Skype for Business, and it replaced the long-running Blackwire 300 series as Poly's affordable corded UC headset.\u003c\/p\u003e\n\n\u003ch2\u003eMake sure this is the right Blackwire 3220\u003c\/h2\u003e\n\n\u003cp\u003eThis is the simplest stereo version. A few cousins cover the gaps.\u003c\/p\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003e[icon:headset-stereo] This version — USB-A, Skype-certified.\u003c\/strong\u003e Both ears, a USB-A plug, soft foam cushions. The baseline stereo pick for PC and VoIP calling.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eNeed USB-C or Teams certification?\u003c\/strong\u003e The Teams-certified Blackwire 3220 ships in USB-C (with a USB-A adapter) — choose it for USB-C machines or a Teams-certification requirement.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eWant one ear, or a phone jack?\u003c\/strong\u003e The mono Blackwire 3210 leaves an ear open for the room; the Blackwire 3225 adds a 3.5mm jack for phones and tablets.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eDoes the Blackwire 3220 work with Microsoft Teams?\u003c\/h2\u003e\n\n\u003cp\u003eYes — the Poly Blackwire 3220 works with Microsoft Teams as a standard USB headset, along with Zoom, Cisco, and Avaya. This version is certified for Skype for Business and Lync, Microsoft's earlier UC platforms, which Microsoft has since retired in favor of Teams. The certification names an older standard; the headset runs current apps without trouble.\u003c\/p\u003e\n\n[callout type=\"honest\"]Don't let the Skype for Business label put you off: it does not stop the Blackwire 3220 working with Teams — it connects and runs Teams fine. The only wrinkle is formal certification. If your IT policy specifically requires a Teams-certified headset, pick the USB-C, Teams-certified Blackwire 3220 instead. For everyone else, this version works with Teams and costs less.[\/callout]\n\n\u003ch2\u003eBoth ears, to block the floor out\u003c\/h2\u003e\n\n\u003cp\u003eCovering both ears is the whole reason to choose the Blackwire 3220 over the mono 3210. The foam cushions seal across both sides, so a busy floor fades back and quiet callers come through clearly.\u003c\/p\u003e\n\n[card title=\"Stereo is passive, not electronic\"]The Blackwire 3220 quiets the room the simple way — two cushioned ear cups physically blocking sound, plus a noise-canceling mic that keeps your background out of the caller's ear. There's no active noise cancellation here; for most offices, the seal across both ears is enough to lock onto the meeting.[\/card]\n\n\u003ch3\u003eThis 3220, or the USB-C Teams version?\u003c\/h3\u003e\n\n\u003cp\u003eTwo Blackwire 3220 versions exist, and the difference comes down to the connector and the certification.\u003c\/p\u003e\n\n[compare]\n\u003cdiv\u003e\n\u003cstrong\u003eThis version — USB-A, Skype-certified\u003c\/strong\u003e\u003cbr\u003eUSB-A plug, certified for Skype for Business, lowest price. Works with Teams and other current softphones as a standard USB device. The pick for budget mass deployment on USB-A machines.\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003eUSB-C, Teams-certified\u003c\/strong\u003e\u003cbr\u003eUSB-C connector with a USB-A adapter, formally certified for Microsoft Teams and Zoom. The pick if your computers are USB-C or your IT policy requires Teams certification.\u003c\/div\u003e\n[\/compare]\n\n\u003ch3\u003eA mic and audio tuned for the workday\u003c\/h3\u003e\n\n\u003cp\u003eThe noise-canceling boom bends to your mouth and filters the room out of your voice. Over USB you get PC wideband audio with DSP, and a hi-fi 20 Hz–20 kHz receive range that makes the Blackwire 3220 a fine music headset between calls — Dynamic EQ switches profiles automatically when you do.\u003c\/p\u003e\n\n\u003ch3\u003eLight to wear, simple to deploy\u003c\/h3\u003e\n\n\u003cp\u003eThe soft foam cushions and adjustable metal headband keep the Blackwire 3220 light across a shift — everyday comfort rather than the memory foam of the 5220. It plugs into USB-A and works without drivers, and Poly Lens lets IT manage firmware, settings, and one-touch call control across every unit on the floor.\u003c\/p\u003e\n\n\u003cp\u003eThe Blackwire 3220 is the cheapest way to put both ears on the call across a team — it blocks the room, sounds clean coming and going, works with Teams and everything else, and deploys without fuss. Don't overthink the Skype for Business label; it's a current, capable USB headset. And with HeadsetPlus's lifetime technical support behind every unit, buying at the bottom of the range doesn't mean buying risk.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n  \u003cli\u003ePoly Blackwire 3220 USB-A stereo headset (attached USB-A cable)\u003c\/li\u003e\n  \u003cli\u003eQuick start guide\u003c\/li\u003e\n  \u003cli\u003eWarranty and safety information\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eA Blackwire travel case is available separately; it isn't included with this version.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n  \u003ctbody\u003e\n    \u003ctr\u003e\n\u003cth\u003eType\u003c\/th\u003e\n\u003ctd\u003eStereo (binaural), over-the-head, on-ear\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnection\u003c\/th\u003e\n\u003ctd\u003eUSB-A, attached cable; connects to PC or Mac\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMicrophone\u003c\/th\u003e\n\u003ctd\u003eNoise-canceling flexible boom\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eReceive audio\u003c\/th\u003e\n\u003ctd\u003eHi-fi stereo, 20 Hz–20 kHz; PC wideband and DSP over USB; Dynamic EQ\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWearer noise reduction\u003c\/th\u003e\n\u003ctd\u003ePassive (foam cushions over both ears) — not active noise cancellation\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eHearing protection\u003c\/th\u003e\n\u003ctd\u003eSoundGuard acoustic limiting\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eControls\u003c\/th\u003e\n\u003ctd\u003eInline: answer\/end, volume, mute; one-touch call control with many softphones via Poly Lens\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eHeadband \/ cushions\u003c\/th\u003e\n\u003ctd\u003eLightweight metal headband; 28mm soft foam\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eCable length\u003c\/th\u003e\n\u003ctd\u003eApprox. 1.8 m (about 6 ft)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eManagement\u003c\/th\u003e\n\u003ctd\u003ePoly Lens (firmware, settings, call control); Plantronics Manager Pro optional\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eCertification\u003c\/th\u003e\n\u003ctd\u003eCertified for Skype for Business, optimized for Microsoft Lync; works with Teams, Zoom, Cisco, Avaya and other UC softphones\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003ePart number\u003c\/th\u003e\n\u003ctd\u003e209745-101 \/ HP 80S02A6\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWarranty\u003c\/th\u003e\n\u003ctd\u003e1-year manufacturer warranty, plus HeadsetPlus lifetime technical support\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware.\u003c\/strong\u003e The Poly Blackwire 3220 is certified for Skype for Business and optimized for Microsoft Lync, and works as a standard USB headset with current platforms — Microsoft Teams, Zoom, Cisco, and Avaya among them — with one-touch call control on many softphones through Poly Lens. If your organization requires a Teams-certified device, choose the USB-C, Teams-certified Blackwire 3220.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eHardware.\u003c\/strong\u003e This version of the Blackwire 3220 connects to a PC or Mac over USB-A only — there's no USB-C connector and no 3.5mm jack. For USB-C, choose the USB-C 3220; for a phone or tablet connection, the Blackwire 3225 adds a 3.5mm jack. It doesn't connect to a traditional desk phone.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003ePlatforms.\u003c\/strong\u003e The Blackwire 3220 is built for mass deployment on PC and VoIP desks — call centers, open-plan offices, and home setups that want both-ear focus at the lowest price rather than premium features.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the Poly Blackwire 3220 work with Microsoft Teams?\u003c\/summary\u003e\u003cp\u003eYes. The Poly Blackwire 3220 works with Microsoft Teams as a standard USB headset, along with Zoom, Cisco, and Avaya. This version is certified for Skype for Business (Microsoft's earlier platform), not Teams — so if your IT policy requires a Teams-certified headset specifically, choose the USB-C, Teams-certified Blackwire 3220 instead.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eIs the Blackwire 3220 USB-A or USB-C?\u003c\/summary\u003e\u003cp\u003eThis version of the Blackwire 3220 is USB-A — it plugs into a standard USB-A port and has no USB-C connector or 3.5mm jack. Poly also makes a USB-C, Teams-certified Blackwire 3220 with a USB-A adapter; pick that one if your computers use USB-C or you need Teams certification.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the Blackwire 3220 have noise cancellation?\u003c\/summary\u003e\u003cp\u003eNot active noise cancellation. The Blackwire 3220 has a noise-canceling microphone that keeps your background out of the caller's ear, plus passive noise reduction from the foam cushions covering both ears. There's no electronic ANC for the wearer — for that, you'd step up to an ANC model.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat's the difference between the Blackwire 3220 and the 3210?\u003c\/summary\u003e\u003cp\u003eThe Blackwire 3220 is stereo — both ears covered to block out the room for focus. The Blackwire 3210 is the monaural version, leaving one ear open so you stay aware of your surroundings. Same 3200-series build, mic, and certification otherwise.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat does \"Skype for Business certified\" mean on the Blackwire 3220?\u003c\/summary\u003e\u003cp\u003eIt means the Blackwire 3220 was tested and certified to Microsoft's Skype for Business and Lync platforms, which preceded Teams. The headset still works with current softphones including Teams as a standard USB device — the label refers to an older certification program, not a limit on what it connects to today.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eIs the Blackwire 3220 good for call centers and mass deployment?\u003c\/summary\u003e\u003cp\u003eYes. The Blackwire 3220 is the lowest-cost stereo model in the Blackwire line, plugs in without drivers, and is managed at scale through Poly Lens. Its both-ear design suits agents who need to block out a busy floor and focus on the call.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e\n\n\u003c!-- SUGGESTED: a close-up of the USB-A connector and the stereo ear cups; only if a real manufacturer URL is available --\u003e","brand":"Plantronics","offers":[{"title":"Default Title","offer_id":46631798210804,"sku":"80S02A6","price":38.96,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/plantronics_C3220.jpg?v=1751515706"},{"product_id":"poly-blackwire-c3210-usb-a-mono-skype","title":"Poly Blackwire C3210 USB-A Mono Headset (Skype for Business)","description":"\u003ch2\u003eThe Poly Blackwire 3210 is built to hand out\u003c\/h2\u003e\n\n\u003cp\u003eWhen you're buying headsets forty at a time, the spec sheet matters less than two things: does it work the second you plug it in, and does it survive a year of being shoved in a drawer. The Poly Blackwire 3210 mono headset clears that bar at the lowest price in the Blackwire line — a plain USB-A headset you issue across a floor and stop thinking about.\u003c\/p\u003e\n\n\u003cp\u003eThis is the entry point of the Plantronics Blackwire 3200 series: one ear, a noise-canceling boom, a USB-A plug, and not much else to go wrong. It's certified for Skype for Business, and it replaced the long-running Blackwire 300 series as Poly's baseline corded UC headset.\u003c\/p\u003e\n\n\u003ch2\u003eMake sure this is the right Blackwire 3210\u003c\/h2\u003e\n\n\u003cp\u003eThis version is the simplest one. If you need more reach, two close cousins cover it.\u003c\/p\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003e[icon:usb-a] This version — USB-A, Skype-certified.\u003c\/strong\u003e Plugs into a computer's USB-A port, certified for Skype for Business, with a soft foam cushion. The baseline pick for PC and VoIP calling.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eNeed USB-C or Teams certification?\u003c\/strong\u003e The Teams-certified Blackwire 3210 ships in USB-C — the match if your machines are USB-C or your IT policy requires a Teams-certified headset.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eNeed a phone or tablet jack?\u003c\/strong\u003e The Blackwire 3215 adds a 3.5mm connector and a carrying case for about the same money, so one headset reaches your mobile devices too.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eWhy the Blackwire 3210 is built to hand out\u003c\/h2\u003e\n\n\u003cp\u003eThe Poly Blackwire 3210 is engineered for volume: it plugs into USB-A and is recognized without drivers, the lightweight metal headband survives hot-desking and drawer storage, and Poly Lens lets IT push firmware and settings to every unit at once. At the bottom of the Blackwire range, it's the headset you buy when you need a hundred that simply work.\u003c\/p\u003e\n\n[card title=\"Issue it by the box\"]Poly Lens — with optional Plantronics Manager Pro — turns a floor of Blackwire 3210s into something IT manages from one screen: firmware, settings, and one-touch call control across your softphones, pushed company-wide. For a rollout, that's the difference between forty desk visits and none.[\/card]\n\n\u003ch2\u003eDoes the Blackwire 3210 work with Microsoft Teams?\u003c\/h2\u003e\n\n\u003cp\u003eYes — the Blackwire 3210 works with Microsoft Teams as a standard USB headset, along with Zoom, Cisco, Avaya, and other current softphones. This version's formal certification is for Skype for Business and Lync, Microsoft's earlier UC platforms, which Microsoft has since retired in favor of Teams. The label points at an older standard; the headset itself runs today's apps.\u003c\/p\u003e\n\n[callout type=\"honest\"]The certification can mislead, so to be clear: the Skype for Business label does not stop the Blackwire 3210 working with Teams — it connects and runs Teams fine. The only caveat is formal certification. If your organization's policy specifically requires a Teams-certified device, choose the Teams-certified Blackwire 3210 (the USB-C version). Otherwise, this one does the job for less.[\/callout]\n\n\u003ch3\u003eA mic that keeps the floor out of your voice\u003c\/h3\u003e\n\n\u003cp\u003eThe noise-canceling boom bends to your mouth and filters the room out of what your caller hears — the feature that earns its keep on a packed contact-center floor. Over USB you get PC wideband audio with DSP for natural-sounding voice, and a 20 Hz–20 kHz receive range with Dynamic EQ that shifts automatically when you move from a call to music.\u003c\/p\u003e\n\n\u003ch3\u003eOne ear, by design\u003c\/h3\u003e\n\n\u003cp\u003eThe Blackwire 3210 covers one ear so agents stay aware of the floor — the supervisor walking up, the colleague with a quick question. The soft foam cushion and adjustable metal headband keep it light for a full shift, though it's basic comfort rather than plush; for memory-foam cushioning, the 5210 steps up.\u003c\/p\u003e\n\n[compare]\n\u003cdiv\u003e\n\u003cstrong\u003eBlackwire 3210 (mono)\u003c\/strong\u003e\u003cbr\u003eOne ear covered, one open — stay aware of the room. The pick for floors where agents need to hear each other and their supervisors.\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003eBlackwire 3220 (stereo)\u003c\/strong\u003e\u003cbr\u003eBoth ears covered to block the room out for focus. The pick for open-plan noise or deep concentration work.\u003c\/div\u003e\n[\/compare]\n\n\u003cp\u003eThe 3210 is the least complicated headset in the lineup, and for a lot of desks that's exactly right: it plugs in, it works with Teams and everything else, it survives the year, and it costs the least to put on a hundred heads. Don't read too much into the Skype for Business label — it's a current, capable USB headset. And with HeadsetPlus's lifetime technical support behind every unit, the cheapest option isn't the riskiest one.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n  \u003cli\u003ePoly Blackwire 3210 USB-A mono headset (attached USB-A cable)\u003c\/li\u003e\n  \u003cli\u003eQuick start guide\u003c\/li\u003e\n  \u003cli\u003eWarranty and safety information\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n  \u003ctbody\u003e\n    \u003ctr\u003e\n\u003cth\u003eType\u003c\/th\u003e\n\u003ctd\u003eMonaural (single-ear), over-the-head, on-ear\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnection\u003c\/th\u003e\n\u003ctd\u003eUSB-A, attached cable; connects to PC or Mac\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMicrophone\u003c\/th\u003e\n\u003ctd\u003eNoise-canceling flexible boom\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eReceive audio\u003c\/th\u003e\n\u003ctd\u003e20 Hz–20 kHz; PC wideband and DSP over USB; Dynamic EQ\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWearer noise reduction\u003c\/th\u003e\n\u003ctd\u003ePassive (single-ear) — not active noise cancellation\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eHearing protection\u003c\/th\u003e\n\u003ctd\u003eSoundGuard acoustic limiting\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eControls\u003c\/th\u003e\n\u003ctd\u003eInline: answer\/end, volume, mute; one-touch call control with many softphones via Poly Lens\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eHeadband \/ cushion\u003c\/th\u003e\n\u003ctd\u003eLightweight metal headband; soft foam cushion\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eCable length\u003c\/th\u003e\n\u003ctd\u003eApprox. 1.8 m (about 6 ft)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eManagement\u003c\/th\u003e\n\u003ctd\u003ePoly Lens (firmware, settings, call control); Plantronics Manager Pro optional\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eCertification\u003c\/th\u003e\n\u003ctd\u003eCertified for Skype for Business, optimized for Microsoft Lync; works with Teams, Zoom, Cisco, Avaya and other UC softphones\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003ePart number\u003c\/th\u003e\n\u003ctd\u003e209744-101 \/ HP 80S01A6\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWarranty\u003c\/th\u003e\n\u003ctd\u003e1-year manufacturer warranty, plus HeadsetPlus lifetime technical support\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware.\u003c\/strong\u003e The Poly Blackwire 3210 is certified for Skype for Business and optimized for Microsoft Lync, and it works as a standard USB headset with current platforms — Microsoft Teams, Zoom, Cisco, and Avaya among them — with one-touch call control on many softphones through Poly Lens. If your organization specifically requires a Teams-certified device, the USB-C Teams-certified Blackwire 3210 is the option to choose.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eHardware.\u003c\/strong\u003e This version of the Blackwire 3210 connects to a PC or Mac over USB-A only — there's no USB-C connector and no 3.5mm jack. For USB-C, choose the USB-C 3210; for a phone or tablet connection, the Blackwire 3215 adds a 3.5mm jack. It does not connect to a traditional desk phone.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003ePlatforms.\u003c\/strong\u003e The Blackwire 3210 is built for mass deployment on PC and VoIP-based desks — call centers, offices, and home setups that need a reliable, affordable headset issued in volume rather than a feature-rich one.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the Poly Blackwire 3210 work with Microsoft Teams?\u003c\/summary\u003e\u003cp\u003eYes. The Poly Blackwire 3210 works with Microsoft Teams as a standard USB headset, along with Zoom, Cisco, and Avaya. This version is formally certified for Skype for Business (Microsoft's earlier platform), not Teams — so if your IT policy requires a Teams-certified headset specifically, choose the USB-C Teams-certified Blackwire 3210 instead.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eIs the Blackwire 3210 USB-A or USB-C?\u003c\/summary\u003e\u003cp\u003eThis version of the Blackwire 3210 is USB-A — it plugs into a standard USB-A port and has no USB-C connector or 3.5mm jack. Poly also makes a USB-C, Teams-certified Blackwire 3210; pick that one if your computers use USB-C or you need Teams certification.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat does \"Skype for Business certified\" mean on the Blackwire 3210?\u003c\/summary\u003e\u003cp\u003eIt means the Blackwire 3210 was tested and certified to Microsoft's Skype for Business and Lync platforms, which preceded Teams. The headset still works with current softphones including Teams as a standard USB device — the label refers to an older certification program, not a limit on what it connects to today.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat's the difference between the Blackwire 3210 and the 3215?\u003c\/summary\u003e\u003cp\u003eThe Blackwire 3215 is the 3210 with a 3.5mm jack and a fold-flat carrying case added, at roughly the same price, so it also reaches phones and tablets. The 3210 is USB-only. Choose the 3210 if you only need the computer and want the simplest, cheapest option.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eIs the Blackwire 3210 good for call centers and mass deployment?\u003c\/summary\u003e\u003cp\u003eYes — that's its main purpose. The Blackwire 3210 is the lowest-cost model in the Blackwire line, plugs in without drivers, has a durable metal headband, and is managed at scale through Poly Lens. Its single-ear design lets agents stay aware of the floor.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the Blackwire 3210 cover one ear or both?\u003c\/summary\u003e\u003cp\u003eOne ear — the Blackwire 3210 is monaural, leaving the other ear open so you stay aware of your surroundings. If you'd rather cover both ears to block out the room, the Blackwire 3220 is the stereo version.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e\n\n\u003c!-- SUGGESTED: a close-up of the USB-A connector and inline controls; only if a real manufacturer URL is available --\u003e","brand":"Plantronics","offers":[{"title":"Default Title","offer_id":46631798243572,"sku":"80S01A6","price":34.96,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/blackwire-C3210.jpg?v=1751515708"},{"product_id":"plantronics-blackwire-3220-usb-c-stereo-teams","title":"Plantronics Blackwire 3220 USB-C Stereo Headset – Teams Certified","description":"\u003ch2\u003eThe Plantronics Blackwire 3220 seals out the room\u003c\/h2\u003e\n\n\u003cp\u003eOpen-plan offices solved collaboration and created a new problem: you can hear everything except the person you're actually on a call with. The Plantronics Blackwire 3220 USB-C stereo headset answers that by covering both ears, dropping the floor's chatter into the background so the call is the only thing in front of you.\u003c\/p\u003e\n\n\u003cp\u003eIt's the stereo member of Poly's entry-level Blackwire 3200 family — light, durable, certified for Microsoft Teams, and priced for handing out by the box. The mono 3210 is its one-ear twin; the only real difference is how much of the room you want to keep out — though not quite in the way the word \"noise-canceling\" on the box suggests.\u003c\/p\u003e\n\n\u003ch2\u003eMake sure this is the right Blackwire 3220\u003c\/h2\u003e\n\n\u003cp\u003eThis one is USB-C, stereo, and Teams-certified. Confirm those fit before you buy — the 3200 family has close cousins.\u003c\/p\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003e[icon:headset-stereo] Two ears (this model) vs [icon:headset-mono] one.\u003c\/strong\u003e The 3220 is stereo — both ears covered to block the room. Need to stay aware of your surroundings? The mono Blackwire 3210 leaves one ear open.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003e[icon:usb-c] USB-C, with a USB-A adapter in the box.\u003c\/strong\u003e Connects to USB-C laptops out of the box, and the included USB-C-to-A adapter covers older USB-A machines — so port type isn't something to worry about.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003e[icon:ms-teams] Teams-certified (this model) vs [icon:uc] standard UC.\u003c\/strong\u003e Certified for Microsoft Teams and Zoom. The standard UC version works with the same apps without the Teams-specific tuning.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eStep up to the 3320.\u003c\/strong\u003e Want a dedicated one-touch Teams button, leatherette cushions, and pivoting speakers? That's the Blackwire 3320 — same idea, more comfort and controls.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eDoes the Blackwire 3220 cancel noise? Not the way you'd think\u003c\/h2\u003e\n\n\u003cp\u003eThe Plantronics Blackwire 3220 has a noise-canceling microphone and passive noise reduction — but it does not have active noise cancellation. The \"noise-canceling\" refers to the mic, which keeps your background out of the caller's ear. What quiets the room for you is passive: the foam cushions over both ears physically dampen ambient sound. Nothing is electronically erasing the noise around you.\u003c\/p\u003e\n\n\u003cp\u003eFor most offices, passive isolation across both ears is plenty — it takes the edge off the floor without making you feel sealed in. But if your goal is to silence a genuinely loud open-plan room, the 3220 won't do what ANC earbuds do; that's a different and pricier class of headset, like Poly's Voyager Focus.\u003c\/p\u003e\n\n[compare]\n\u003cdiv\u003e\n\u003cstrong\u003eNoise-canceling microphone\u003c\/strong\u003e\u003cbr\u003eFilters your surroundings out of what the caller hears. The Blackwire 3220 has this — it's why you sound clear from a busy desk.\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003eActive noise cancellation (ANC)\u003c\/strong\u003e\u003cbr\u003eElectronically cancels ambient sound for the wearer. The 3220 does not have this; its room quieting is passive, from the cushions covering both ears.\u003c\/div\u003e\n[\/compare]\n\n\u003ch3\u003eHi-fi stereo that moonlights as your music headset\u003c\/h3\u003e\n\n\u003cp\u003eBecause both ears are covered across a full 20 Hz to 20 kHz range, the Blackwire 3220 sounds good well past calls. Dynamic EQ leans on that: it runs a voice-tuned profile on a call, then automatically widens to a richer profile the moment a video or a track starts — so the headset you wear for Teams is the same one you keep on for a focus playlist between meetings.\u003c\/p\u003e\n\n[card title=\"One headset, two jobs\"]Stereo plus Dynamic EQ means the Blackwire 3220 handles the call and the playlist without you touching a setting. For a hybrid worker who doesn't want a second pair of headphones cluttering the desk, that's the whole pitch.[\/card]\n\n\u003ch3\u003eA mic that bends where your voice is\u003c\/h3\u003e\n\n\u003cp\u003eThe \"flexie\" noise-canceling boom bends to sit about an inch from the corner of your mouth and holds there — close enough to keep the room out of your voice, paired with wideband audio and DSP so callers hear you clearly rather than the desk around you.\u003c\/p\u003e\n\n\u003ch3\u003eLight enough to forget across a full day\u003c\/h3\u003e\n\n\u003cp\u003eAt 92 grams without the cable, the Blackwire 3220 keeps both-ear coverage from turning into all-day pressure, and the lightweight metal headband holds its adjustment instead of loosening over a week. SoundGuard acoustic limiting caps sudden spikes above 118 dBA, per Poly's spec, so a feedback screech down the line never reaches your ears at full force.\u003c\/p\u003e\n\n[stat]92 g — light enough to forget[\/stat]\n\n\u003ch3\u003eBuilt to hand out in bulk\u003c\/h3\u003e\n\n\u003cp\u003ePlug the USB-C in and it's recognized — no driver hunt — and Poly Lens keeps firmware and settings current across the fleet, with optional company-wide monitoring for IT. It's the kind of headset you order forty of and stop thinking about, which at this price is the point.\u003c\/p\u003e\n\n[callout type=\"honest\"]Two honest notes. Covering both ears is the Blackwire 3220's strength and its trade-off — if part of the job is hearing a colleague lean over or staying aware of the floor, the mono Blackwire 3210 is the better fit. And while the 3220 is Teams-certified, the dedicated one-touch Teams button lives on the step-up 3320; the 3220 controls Teams through its standard inline buttons.[\/callout]\n\n\u003cp\u003eThe Blackwire 3220 isn't chasing a spec sheet — it's the dependable middle of Poly's lineup, the one that covers both ears, sounds good on a call and a track, survives a fleet rollout, and connects to whatever port your laptop has. Match it to a person who wants the room to quiet down and a clean voice going out, and it earns its keep for years. The fancy stuff is upmarket; the right stuff is right here.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n  \u003cli\u003ePlantronics Blackwire 3220 USB-C stereo headset (attached USB-C cable)\u003c\/li\u003e\n  \u003cli\u003eUSB-C to USB-A adapter\u003c\/li\u003e\n  \u003cli\u003eQuick start guide\u003c\/li\u003e\n  \u003cli\u003eWarranty and safety information\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n  \u003ctbody\u003e\n    \u003ctr\u003e\n\u003cth\u003eType\u003c\/th\u003e\n\u003ctd\u003eStereo (binaural), over-the-head, on-ear\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnection\u003c\/th\u003e\n\u003ctd\u003eUSB-C, attached cable; USB-C to USB-A adapter included; PC or Mac\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMicrophone\u003c\/th\u003e\n\u003ctd\u003eNoise-canceling, flexible boom (bends to ~1 in from mouth)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWearer noise reduction\u003c\/th\u003e\n\u003ctd\u003ePassive (from foam cushions over both ears) — not active noise cancellation\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eAudio\u003c\/th\u003e\n\u003ctd\u003eHi-fi stereo, PC wideband, 20 Hz–20 kHz; Dynamic EQ; DSP\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eHearing protection\u003c\/th\u003e\n\u003ctd\u003eSoundGuard acoustic limiting — caps sound above 118 dBA\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eControls\u003c\/th\u003e\n\u003ctd\u003eInline: answer\/end, volume, mute, hold, redial; LED indicators and audio prompts\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eHeadband\u003c\/th\u003e\n\u003ctd\u003eLightweight metal\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eCushions\u003c\/th\u003e\n\u003ctd\u003e28 mm soft foam\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWeight\u003c\/th\u003e\n\u003ctd\u003e92 g (without cable)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eCable length\u003c\/th\u003e\n\u003ctd\u003eApprox. 7 ft\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eManagement\u003c\/th\u003e\n\u003ctd\u003ePoly Lens (firmware, settings); Plantronics Manager Pro optional\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eCertification\u003c\/th\u003e\n\u003ctd\u003eCertified for Microsoft Teams and Zoom; works with Cisco, Avaya and other UC softphones\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWarranty\u003c\/th\u003e\n\u003ctd\u003e2-year global manufacturer warranty\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware.\u003c\/strong\u003e The Plantronics Blackwire 3220 is certified for Microsoft Teams and Zoom and built for the major UC softphones, including Cisco and Avaya. It registers as a standard USB audio device, so any PC or Mac softphone that accepts one will use it, and Poly Lens keeps firmware and call-control settings current.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eHardware.\u003c\/strong\u003e The Blackwire 3220 connects over USB-C and ships with a USB-C-to-A adapter, so it works on both current and older computers without buying anything extra. It's a USB headset only — it doesn't connect to a traditional desk phone, so it's built for softphone and PC-based calling, not analog phone systems.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003ePlatforms.\u003c\/strong\u003e Built for Windows and Mac in a Teams-first or mixed-UC workplace — open-plan offices, remote and hybrid staff, webinars, and anyone who wants one stereo headset for both calls and media rather than two separate sets.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n  \u003cdetails\u003e\u003csummary\u003eIs the Plantronics Blackwire 3220 Microsoft Teams certified?\u003c\/summary\u003e\u003cp\u003eYes. The Plantronics Blackwire 3220 (this USB-C version) is certified for both Microsoft Teams and Zoom, meaning Microsoft tested and approved it for native recognition and reliable call control. It also works with Cisco, Avaya, and other UC softphones as a standard USB device.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the Blackwire 3220 have noise cancellation?\u003c\/summary\u003e\u003cp\u003eNot active noise cancellation. The Blackwire 3220 has a noise-canceling microphone, which keeps your background out of the caller's ear, plus passive noise reduction from the foam cushions covering both ears. There's no electronic ANC that cancels ambient sound for the wearer — for that, you'd need an ANC model like Poly's Voyager Focus.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat's the difference between the Blackwire 3220 and the 3210?\u003c\/summary\u003e\u003cp\u003eThe Blackwire 3220 is stereo — both ears covered to block out the room for focus. The Blackwire 3210 is the monaural version of the same headset, leaving one ear open so you stay aware of your surroundings. Same family, mic, and features otherwise; the choice is how much of the room you want to keep out.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the Blackwire 3220 USB-C work with a USB-A computer?\u003c\/summary\u003e\u003cp\u003eYes. The Blackwire 3220 connects via USB-C and includes a USB-C-to-A adapter in the box, so it works with both current USB-C laptops and older USB-A machines without buying anything else.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eCan I use the Blackwire 3220 for music?\u003c\/summary\u003e\u003cp\u003eYes. The Blackwire 3220 is hi-fi stereo with a full 20 Hz–20 kHz range, and its Dynamic EQ automatically shifts from a voice profile on calls to a richer profile for music and video. It's a capable everyday headset for media as well as calls.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the Blackwire 3220 have a dedicated Teams button?\u003c\/summary\u003e\u003cp\u003eNo — the Blackwire 3220 is Teams-certified but controls Teams through its standard inline buttons, not a dedicated Teams button. If a one-touch button that opens Teams matters, the step-up Blackwire 3320 includes one.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e\n\n\u003c!-- SUGGESTED: a short Poly clip of the flex boom positioning and the stereo speakers; only if a real manufacturer URL is available --\u003e","brand":"Plantronics","offers":[{"title":"Default Title","offer_id":46631798309108,"sku":"80S07AA or 80S07A6","price":38.96,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/blackwire-c3220-usb-c.jpg?v=1751515712"},{"product_id":"plantronics-blackwire-3210-usb-c-mono-teams","title":"Plantronics Blackwire 3210 USB-C Mono Headset – Teams Certified","description":"\u003ch2\u003eThe Plantronics Blackwire 3210 is built for Teams\u003c\/h2\u003e\n\n\u003cp\u003eMost of your day now happens on a call you didn't used to take — a quick Teams huddle, a screen-share, a back-to-back afternoon of video. The Plantronics Blackwire 3210 USB-C mono headset is the no-drama tool for exactly that: plug the USB-C into your laptop and you're on the call, with a clear mic and a stable connection, every time.\u003c\/p\u003e\n\n\u003cp\u003eIt's an entry-priced, single-ear corded USB headset from Poly's Blackwire line — the kind IT teams buy by the box because it deploys in seconds and rarely generates a support ticket. What sets this version apart from the dozens of look-alike USB headsets is two words on the box: Microsoft Teams certified, which is a meaningfully different thing from the \"works with Teams\" printed on cheaper models.\u003c\/p\u003e\n\n\u003ch2\u003eMake sure this is the right Blackwire 3210\u003c\/h2\u003e\n\n\u003cp\u003eThe Blackwire 3210 comes a few ways. This one is USB-C, mono, and Teams-certified — confirm those three match your setup before you buy.\u003c\/p\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003e[icon:headset-mono] One ear (this model) vs [icon:headset-stereo] two ears.\u003c\/strong\u003e The 3210 is mono — one ear covered, one open to the room. If you want both ears sealed for focus, that's the Blackwire 3220, the stereo version.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003e[icon:usb-c] USB-C (this model) vs [icon:usb-a] USB-A.\u003c\/strong\u003e This version ends in USB-C for current laptops. If your machine has only USB-A ports, pick the USB-A version instead, or use a USB-C-to-A adapter.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003e[icon:ms-teams] Teams-certified (this model) vs [icon:uc] standard UC.\u003c\/strong\u003e This one is certified for Microsoft Teams. If your team runs Zoom or another platform as its main tool, the standard UC version covers the same apps without the Teams-specific tuning.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eWhat \"Microsoft Teams certified\" actually gets you\u003c\/h2\u003e\n\n\u003cp\u003eCertification means Microsoft tested the Plantronics Blackwire 3210 against its own audio and call-control standards and approved it — not that the headset merely connects. In practice, that's the difference between a headset Teams recognizes natively, with mute and answer buttons that stay in sync with the app, and a generic USB headset that works fine until its mute button and the on-screen mute disagree halfway through a meeting.\u003c\/p\u003e\n\n[compare]\n\u003cdiv\u003e\n\u003cstrong\u003eCertified for Microsoft Teams\u003c\/strong\u003e\u003cbr\u003eTested and approved by Microsoft. Native recognition, reliable mute and answer\/end sync, audio tuned for Teams. Fewer \"my mute isn't working\" tickets across a rollout.\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003eMerely \"compatible\"\u003c\/strong\u003e\u003cbr\u003eConnects as a generic USB audio device. Usually fine, but call-control sync and audio tuning aren't guaranteed — and the gaps tend to surface mid-meeting.\u003c\/div\u003e\n[\/compare]\n\n\u003ch3\u003eIt works with the rest of your stack, too\u003c\/h3\u003e\n\n\u003cp\u003eCertification is Teams-specific, but the Blackwire 3210 isn't Teams-only. It registers as a standard USB headset, so it works across the platforms a mixed workplace actually runs:\u003c\/p\u003e\n\n[checklist]\n\u003cli\u003e[icon:ms-teams] Microsoft Teams (certified)\u003c\/li\u003e\n\u003cli\u003e[icon:uc] Zoom, Cisco Webex, and Avaya softphones\u003c\/li\u003e\n\u003cli\u003e[icon:uc] Amazon Connect and Chime\u003c\/li\u003e\n\u003cli\u003eAny PC or Mac softphone that accepts a USB audio device\u003c\/li\u003e\n[\/checklist]\n\n\u003ch3\u003eA mic that bends to your mouth\u003c\/h3\u003e\n\n\u003cp\u003eThe noise-canceling boom is a flexible design — bend it once to sit about an inch from the corner of your mouth and it stays there, which is where it does its best work keeping the room out of your voice. Paired with wideband audio and onboard DSP, callers hear clear, natural speech instead of the thin, boxy sound of a built-in laptop mic.\u003c\/p\u003e\n\n\u003ch3\u003eCalls and music, tuned separately\u003c\/h3\u003e\n\n\u003cp\u003eDynamic EQ is a small thing you notice all day: the Blackwire 3210 uses one sound profile tuned for voice on a call, then shifts automatically to a richer profile when you switch to music or a video. There's nothing to toggle — it reads what you're doing and adjusts.\u003c\/p\u003e\n\n\u003ch3\u003eA guard against the sudden loud\u003c\/h3\u003e\n\n\u003cp\u003eSoundGuard acoustic limiting caps sudden spikes — feedback, line screeches — and, per Poly's spec, holds sound above 118 dBA out of your ears. Across a full day of calls, it's the kind of protection you only think about the moment it saves you from a shriek down the line.\u003c\/p\u003e\n\n[stat]Limits sound above 118 dBA[\/stat]\n\n\u003ch3\u003eEasy to roll out, easy to manage\u003c\/h3\u003e\n\n\u003cp\u003eFor the IT team buying forty of these, the Blackwire 3210 deploys without a desk visit — plug it in and it works, and Poly Lens handles firmware and settings, with optional fleet management to monitor every headset in use company-wide. The lightweight metal headband is the quiet reason these survive hot-desking and a year of being shoved in drawers; most headsets at this price use all-plastic bands that crack.\u003c\/p\u003e\n\n[callout type=\"honest\"]Two things to check before you commit. First, this is the USB-C version — confirm your computer has a USB-C port, or plan on a USB-C-to-A adapter. Second, \"Teams certified\" doesn't mean a physical Teams button; the dedicated one-touch Teams button lives on the step-up Blackwire 3310. The 3210 launches and controls Teams reliably through its inline buttons — it just doesn't carry a button printed with the Teams logo.[\/callout]\n\n\u003cp\u003eAt its price, the Blackwire 3210 isn't trying to wow anyone — it's trying to disappear into a workday and keep doing its job for years. Certified call control that won't embarrass you mid-meeting, a mic that makes you sound like yourself, and a build that outlasts the laptop it's plugged into. For one person on Teams all day or four hundred, it's the safe, boring, right answer — and boring is exactly what you want from the thing on your head.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n  \u003cli\u003ePlantronics Blackwire 3210 USB-C mono headset (attached USB-C cable)\u003c\/li\u003e\n  \u003cli\u003eQuick start guide\u003c\/li\u003e\n  \u003cli\u003eWarranty and safety information\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n  \u003ctbody\u003e\n    \u003ctr\u003e\n\u003cth\u003eType\u003c\/th\u003e\n\u003ctd\u003eMonaural (single-ear), over-the-head, on-ear (supra-aural)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnection\u003c\/th\u003e\n\u003ctd\u003eUSB-C, attached cable; connects to PC or Mac\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMicrophone\u003c\/th\u003e\n\u003ctd\u003eNoise-canceling, flexible boom (bends to ~1 in from mouth)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eAudio\u003c\/th\u003e\n\u003ctd\u003ePC wideband with DSP; Dynamic EQ (auto-adjusts between calls and multimedia)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eHearing protection\u003c\/th\u003e\n\u003ctd\u003eSoundGuard acoustic limiting — caps sound above 118 dBA\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eControls\u003c\/th\u003e\n\u003ctd\u003eInline: answer\/end, volume, mute; LED indicators and audio prompts\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eHeadband\u003c\/th\u003e\n\u003ctd\u003eLightweight metal\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eCushion\u003c\/th\u003e\n\u003ctd\u003eSoft on-ear cushion\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eCable length\u003c\/th\u003e\n\u003ctd\u003eApprox. 7 ft\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eManagement\u003c\/th\u003e\n\u003ctd\u003ePoly Lens (firmware, settings); Plantronics Manager Pro \/ fleet management optional\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eCertification\u003c\/th\u003e\n\u003ctd\u003eCertified for Microsoft Teams; works with Zoom, Cisco, Avaya, Amazon Connect and other UC softphones\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWarranty\u003c\/th\u003e\n\u003ctd\u003e2-year global manufacturer warranty\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware.\u003c\/strong\u003e The Plantronics Blackwire 3210 is certified for Microsoft Teams and built for the major UC softphones — Zoom, Cisco Webex, Avaya, and Amazon Connect among them. It registers as a standard USB audio device, so any PC or Mac softphone that accepts one will use it, and Poly Lens keeps firmware and call-control settings current.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eHardware.\u003c\/strong\u003e The Blackwire 3210 connects to a computer over USB-C — confirm your PC or Mac has a USB-C port, or use a USB-C-to-A adapter for older machines. It's a USB headset only: it does not connect to a traditional desk phone, so it's the right tool for softphone and PC-based calling, not analog phone systems.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003ePlatforms.\u003c\/strong\u003e Built for Windows and Mac in a Teams-first or mixed-UC workplace — remote and hybrid staff, contact centers, and any team standardizing on softphone calling that wants reliable, certified call control without a setup headache.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n  \u003cdetails\u003e\u003csummary\u003eIs the Plantronics Blackwire 3210 Microsoft Teams certified?\u003c\/summary\u003e\u003cp\u003eYes. The Plantronics Blackwire 3210 (this USB-C version) is certified for Microsoft Teams, meaning Microsoft tested and approved it for native recognition and reliable call control — mute and answer buttons that stay in sync with the app. That's a step beyond a generic headset that's merely \"compatible\" with Teams.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the Blackwire 3210 USB-C work with my computer?\u003c\/summary\u003e\u003cp\u003eThe Blackwire 3210 USB-C connects to any PC or Mac with a USB-C port and works without drivers. If your computer only has USB-A ports, choose the USB-A version of the 3210 instead, or use a USB-C-to-A adapter. It's a USB headset, so it doesn't connect to a desk phone.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat's the difference between the Blackwire 3210 and the 3220?\u003c\/summary\u003e\u003cp\u003eThe Blackwire 3210 is monaural — one ear covered, one ear open to the room. The Blackwire 3220 is the stereo (both-ear) version of the same headset, which seals out more noise for focus. Pick the 3210 to stay aware of your surroundings, the 3220 to block them out.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the Blackwire 3210 work with Zoom and other apps?\u003c\/summary\u003e\u003cp\u003eYes. Although the Blackwire 3210 is certified for Microsoft Teams, it registers as a standard USB headset and works with Zoom, Cisco Webex, Avaya, Amazon Connect, and other PC and Mac softphones. The Teams certification adds tuning and guaranteed call-control sync specifically for Teams.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the Blackwire 3210 have a dedicated Teams button?\u003c\/summary\u003e\u003cp\u003eNo — the Blackwire 3210 is Teams-certified but controls Teams through its standard inline buttons, not a dedicated Teams button. If a one-touch button that opens Teams matters to you, the step-up Blackwire 3310 adds one.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eIs the Blackwire 3210 good for all-day call center use?\u003c\/summary\u003e\u003cp\u003eYes. The Blackwire 3210 is built for high-volume, mass-deployment use — a lightweight metal headband for durability, a noise-canceling boom mic for busy rooms, SoundGuard hearing protection, and Poly Lens for IT management. Its single-ear design suits agents who need to stay aware of the floor.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e\n\n\u003c!-- SUGGESTED: a short Poly demo clip of the flex boom bending into position, or a close-up of the inline controls; only if a real manufacturer URL is available --\u003e","brand":"Plantronics","offers":[{"title":"Default Title","offer_id":46631798341876,"sku":"80S09AA or 80S09A6","price":34.96,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/blackwire-C3210-usb-c.jpg?v=1751515714"},{"product_id":"poly-blackwire-3215-mono-usb-3-5mm","title":"Poly Blackwire 3215 Mono Headset – USB \u0026 3.5mm (Skype for Business)","description":"\u003ch2\u003eThe Poly Blackwire 3215 plugs into your phone too\u003c\/h2\u003e\n\n\u003cp\u003eThe cheapest USB headset solves exactly one thing: the computer. But a lot of desks aren't only a computer anymore — there's a cell phone that rings mid-call, sometimes a tablet. The Poly Blackwire 3215 mono headset is the budget answer to that: the same affordable, easy-to-deploy build as the entry Blackwire line, with a 3.5mm jack added so it reaches your phone and tablet, not just your PC.\u003c\/p\u003e\n\n\u003cp\u003eIt's the 3.5mm-equipped member of the Plantronics Blackwire 3200 series — light, foldable, and priced for handing out across a call center — in your choice of USB-A or USB-C. One detail on the box is worth decoding before you buy: it's certified for Skype for Business, not Teams, and that matters less than it sounds like.\u003c\/p\u003e\n\n\u003ch2\u003eBuild the exact Blackwire 3215 you need\u003c\/h2\u003e\n\n\u003cp\u003eOne choice: how it plugs into your computer. The 3.5mm jack and the fold-flat carrying case come on both.\u003c\/p\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003e[icon:usb-a] USB-A connection.\u003c\/strong\u003e The standard USB-A plug (part 209746-101) for the ports most desktops and docks use. Pick this if your computers are USB-A.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003e[icon:usb-c] USB-C connection.\u003c\/strong\u003e Ends in USB-C (part 209750-101) for current laptops, with a USB-A adapter included so it covers older machines too. The more future-proof pick across mixed hardware.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eOn both versions:\u003c\/strong\u003e a 3.5mm plug for phones, tablets, and any device with a headset jack, plus the fold-flat carrying case.\u003c\/p\u003e\n\n\u003ch2\u003eWhat \"Skype for Business certified\" means for the Blackwire 3215\u003c\/h2\u003e\n\n\u003cp\u003eIt means the Poly Blackwire 3215 was certified to Microsoft's earlier business-calling platforms — Skype for Business and Lync — rather than to Teams. That doesn't stop it working with Teams: the 3215 registers as a standard USB headset, so it runs Teams, Zoom, Cisco, Avaya, and other current softphones, with one-touch answer\/end on many of them through Poly Lens. Microsoft has since moved business calling to Teams and retired Skype for Business Online, so the certification label points at an older standard than most offices run today.\u003c\/p\u003e\n\n[callout type=\"honest\"]The short version: the Blackwire 3215 works with Microsoft Teams — it's just not formally Teams-certified. If your IT policy specifically requires a Teams-certified headset, the Blackwire 3210 is the certified match in the same family. If you simply need a headset that works reliably with Teams and your other apps, the 3215 does that and costs less.[\/callout]\n\n\u003ch3\u003e3210, 3215, or 5210 — where this one fits\u003c\/h3\u003e\n\n\u003cp\u003eAll three are mono Blackwires; the difference is connectivity and comfort.\u003c\/p\u003e\n\n[compare]\n\u003cdiv\u003e\n\u003cstrong\u003eBlackwire 3210 → 3215\u003c\/strong\u003e\u003cbr\u003eThe 3210 is USB-only. The Blackwire 3215 adds the 3.5mm jack and a fold-flat carrying case at the same entry-level price — the upgrade worth making if a phone or tablet is part of the job.\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003e3215 → 5210\u003c\/strong\u003e\u003cbr\u003eStep up to the Blackwire 5210 for premium memory-foam comfort and advanced hearing protection on top of the same USB-plus-3.5mm connectivity — the pick for the longest all-day shifts.\u003c\/div\u003e\n[\/compare]\n\n\u003ch3\u003eLight enough for a full shift\u003c\/h3\u003e\n\n\u003cp\u003eAt 64 grams without the cord, the Blackwire 3215 is among the lightest headsets here, with a 28mm leatherette cushion over foam and a metal headband that holds its adjustment. The cushion folds flat into the included mesh case, so it travels between the desk and home without getting crushed. It's everyday-comfortable rather than plush — for marathon shifts, the memory-foam 5210 is the more forgiving choice.\u003c\/p\u003e\n\n[stat]64 g without the cord[\/stat]\n\n\u003ch3\u003eA mic that bends to your voice\u003c\/h3\u003e\n\n\u003cp\u003eThe \"flexie\" noise-canceling boom bends to sit within an inch of your mouth and stays there, keeping the room out of your voice. Over USB you get PC wideband audio with DSP and a 20 Hz–20 kHz receive range that makes the Blackwire 3215 pleasant for music between calls — Dynamic EQ shifts automatically from a voice profile on a call to a richer one for media.\u003c\/p\u003e\n\n\u003ch3\u003eEasy to deploy across a call center\u003c\/h3\u003e\n\n\u003cp\u003ePlug the USB in and it works, and Poly Lens — with optional Plantronics Manager Pro — keeps firmware and settings current and adds one-touch call control across your softphones. The Blackwire 3215 is built to be issued in volume and forgotten, which, with HeadsetPlus's lifetime technical support behind every unit, is the point at this price.\u003c\/p\u003e\n\n\u003cp\u003eThe 3215 occupies a smart middle: it costs about what the USB-only 3210 does but adds the phone-and-tablet reach of a pricier headset, in a build light enough to wear all day and simple enough to deploy by the box. Don't let the Skype for Business label throw you — it works with Teams and the rest of your stack today. Pick USB-A or USB-C, and you've got an affordable headset that quietly handles every device on the desk.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n  \u003cli\u003ePoly Blackwire 3215 mono headset with inline-module cable and 3.5mm plug\u003c\/li\u003e\n  \u003cli\u003eUSB-C to USB-A adapter — included with the USB-C version only\u003c\/li\u003e\n  \u003cli\u003eFold-flat mesh zippered carrying case\u003c\/li\u003e\n  \u003cli\u003eQuick start guide\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe USB-A version ships with a USB-A connector; the USB-C version ships with a USB-C connector plus the USB-A adapter. Both include the 3.5mm plug and the carrying case.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n  \u003ctbody\u003e\n    \u003ctr\u003e\n\u003cth\u003eType\u003c\/th\u003e\n\u003ctd\u003eMonaural (single-ear), over-the-head, on-ear\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnections\u003c\/th\u003e\n\u003ctd\u003eUSB-A or USB-C (your choice) plus 3.5mm; USB-C version includes a USB-A adapter\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eUse\u003c\/th\u003e\n\u003ctd\u003eUSB to PC\/Mac; 3.5mm to phone, tablet, or any 3.5mm headset jack\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMicrophone\u003c\/th\u003e\n\u003ctd\u003e\"Flexie\" noise-canceling boom (bends to ~1 in from mouth); 100 Hz–10 kHz; -38 dBV\/Pa\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eReceive audio\u003c\/th\u003e\n\u003ctd\u003e20 Hz–20 kHz; PC wideband and DSP over USB; Dynamic EQ\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWearer noise reduction\u003c\/th\u003e\n\u003ctd\u003ePassive (single-ear, from cushion) — not active noise cancellation\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eControls (over USB)\u003c\/th\u003e\n\u003ctd\u003eInline: answer\/end, volume, mute; one-touch call control with many softphones via Poly Lens\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eHeadband \/ cushion\u003c\/th\u003e\n\u003ctd\u003eLightweight metal headband; 28mm leatherette over foam; folds flat\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWeight\u003c\/th\u003e\n\u003ctd\u003e64 g (without cord)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eCable\u003c\/th\u003e\n\u003ctd\u003eApprox. 7.2 ft total (USB to headset), with inline module\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003ePortability\u003c\/th\u003e\n\u003ctd\u003eFolds flat; mesh zippered carrying case included\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eManagement\u003c\/th\u003e\n\u003ctd\u003ePoly Lens (firmware, settings, call control); Plantronics Manager Pro optional\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eCertification\u003c\/th\u003e\n\u003ctd\u003eCertified for Skype for Business, optimized for Microsoft Lync; works with Teams, Zoom, Cisco, Avaya and other UC softphones\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWarranty\u003c\/th\u003e\n\u003ctd\u003e2-year manufacturer warranty, plus HeadsetPlus lifetime technical support\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware.\u003c\/strong\u003e The Poly Blackwire 3215 is certified for Skype for Business and optimized for Microsoft Lync, and it works as a standard USB headset with current platforms — Microsoft Teams, Zoom, Cisco, and Avaya among them — with one-touch call control on many softphones through Poly Lens. If your organization specifically requires a Teams-certified device, the Blackwire 3210 is the certified option in the same family.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eHardware.\u003c\/strong\u003e The Blackwire 3215 connects to a PC or Mac over USB-A or USB-C (the USB-C version adds a USB-A adapter, covering both port types), and to a phone, tablet, or any 3.5mm headset jack over its analog 3.5mm plug. It isn't built for a traditional desk phone's handset port.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003ePlatforms.\u003c\/strong\u003e The Blackwire 3215 suits budget-conscious call centers and offices, hybrid and home setups, and anyone moving to PC telephony who also takes calls on a phone or tablet — voice, conference calls, and multimedia alike.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the Poly Blackwire 3215 work with Microsoft Teams?\u003c\/summary\u003e\u003cp\u003eYes. The Poly Blackwire 3215 works with Microsoft Teams as a standard USB headset, along with Zoom, Cisco, Avaya, and other softphones. Note that these variants are formally certified for Skype for Business (Microsoft's earlier platform), not Teams — so if your IT policy requires a Teams-certified headset specifically, choose the Blackwire 3210 instead.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat's the difference between the Blackwire 3215 USB-A and USB-C versions?\u003c\/summary\u003e\u003cp\u003eOnly the computer connector. The USB-A version (209746-101) plugs into USB-A ports; the USB-C version (209750-101) ends in USB-C and includes a USB-C-to-A adapter, so it works with both newer and older machines. Both are otherwise identical, including the 3.5mm jack and the carrying case.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat does \"Skype for Business certified\" mean on the Blackwire 3215?\u003c\/summary\u003e\u003cp\u003eIt means the Blackwire 3215 was tested and certified to Microsoft's Skype for Business and Lync platforms, which preceded Teams. The headset still works with current softphones including Teams as a standard USB device — the label simply refers to an older certification program, not a limit on what it connects to today.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat's the difference between the Blackwire 3215 and the 3210?\u003c\/summary\u003e\u003cp\u003eThe Blackwire 3215 is the 3210 with a 3.5mm jack and a fold-flat carrying case added, at roughly the same price. The 3210 is USB-only. Choose the 3215 if you also take calls on a phone or tablet; choose the 3210 if you only need the computer and want the simplest option.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eCan I use the Blackwire 3215 with my phone?\u003c\/summary\u003e\u003cp\u003eYes. The Blackwire 3215's 3.5mm plug connects to smartphones, tablets, and any device with a headset jack. The USB connection handles your computer; the 3.5mm handles your mobile devices, so one headset covers both.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eIs the Blackwire 3215 good for call centers?\u003c\/summary\u003e\u003cp\u003eYes. The Blackwire 3215 is light at 64 grams, easy to deploy, and priced for volume, with Poly Lens for fleet management and one-touch call control. Its single-ear design lets agents stay aware of the floor, and the added 3.5mm jack covers staff who also use a phone or tablet.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e\n\n\u003c!-- SUGGESTED: a short clip showing the headset folding into its mesh case and the two connectors (USB + 3.5mm); only if a real manufacturer URL is available --\u003e","brand":"Plantronics","offers":[{"title":"USB A","offer_id":48665235095796,"sku":"80S06A6","price":57.96,"currency_code":"USD","in_stock":true},{"title":"USB-C","offer_id":48665235128564,"sku":"80S05A6","price":57.96,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/blackwire-3215-usb-a.jpg?v=1751515716"},{"product_id":"poly-blackwire-c3225-stereo-usb-3-5mm","title":"Poly Blackwire C3225 Stereo Headset – USB \u0026 3.5mm (Teams \/ Skype)","description":"\u003ch2\u003eThe Poly Blackwire 3225 covers both ears and your phone\u003c\/h2\u003e\n\n\u003cp\u003eSome desks need everything at once: both ears to focus through an open-plan floor, and a way to take the call that comes in on your cell, not just the softphone on your PC. The Poly Blackwire 3225 stereo headset is the entry-priced answer to both — two ears covered for focus, a USB plug for the computer, and a 3.5mm jack for the phone or tablet.\u003c\/p\u003e\n\n\u003cp\u003eIt's the most-connected model in the Plantronics Blackwire 3200 series — the stereo 3220 with a 3.5mm jack added, foldable into an included case. It comes in two versions, and the two pair up their connector and certification in a way worth a second look before you buy.\u003c\/p\u003e\n\n\u003ch2\u003eBuild the exact Blackwire 3225 you need\u003c\/h2\u003e\n\n\u003cp\u003eTwo versions, and here the connector and the certification come paired — so check both. The 3.5mm jack and the fold-flat carrying case come on each.\u003c\/p\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003e[icon:usb-a] [icon:ms-teams] USB-A, Microsoft Teams certified.\u003c\/strong\u003e Plugs into USB-A and is the formally Teams-certified version — the pick if your machines use USB-A or your IT policy requires Teams certification (part 209747-101).\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003e[icon:usb-c] [icon:uc] USB-C, Skype for Business certified.\u003c\/strong\u003e Ends in USB-C, with a USB-A adapter in the box, and is certified for Skype for Business. The pick for USB-C machines — and it still works with Teams as a standard USB headset (part 209751-101).\u003c\/li\u003e\n\u003c\/ul\u003e\n\n[callout type=\"info\"]The certification pairing looks odd, so here's the practical version: both Blackwire 3225 variants work with Microsoft Teams, Zoom, Cisco, Avaya, and the other major softphones. The certification label only matters if your organization specifically requires a Teams-certified device — in which case, choose the USB-A version. Otherwise, pick purely on the USB port your computer has.[\/callout]\n\n\u003ch2\u003eOne headset, every device on the desk\u003c\/h2\u003e\n\n\u003cp\u003eThe point of the Blackwire 3225 is reach. The USB connection runs your computer's softphone with full wideband audio and inline call control; the 3.5mm jack handles your phone or tablet — so one headset covers the whole desk.\u003c\/p\u003e\n\n[checklist]\n\u003cli\u003e[icon:usb-a] [icon:usb-c] PC or Mac over USB (A or C)\u003c\/li\u003e\n\u003cli\u003ePhone or tablet over the 3.5mm jack\u003c\/li\u003e\n\u003cli\u003e[icon:ms-teams] Microsoft Teams, [icon:uc] Zoom, Cisco, and Avaya softphones\u003c\/li\u003e\n\u003cli\u003eFolds flat into the included carrying case for travel\u003c\/li\u003e\n[\/checklist]\n\n\u003cp\u003eOne practical note on the 3.5mm jack: it fits any device with a headphone port. Most current phones have dropped that port, so for a modern smartphone you'll likely need a small USB-C- or Lightning-to-3.5mm adapter.\u003c\/p\u003e\n\n\u003ch3\u003eComfortable, and it folds away\u003c\/h3\u003e\n\n\u003cp\u003eSoft leatherette cushions over both ears stay comfortable across a shift and fold flat into the included case — a step up from the bare-foam base 3220, and easier to carry between the office and home. At 92 grams without the cable, the Blackwire 3225 doesn't weigh on a long day.\u003c\/p\u003e\n\n\u003ch3\u003eA mic that filters the room, audio that handles music\u003c\/h3\u003e\n\n\u003cp\u003eThe noise-canceling \"flexie\" boom bends to your mouth and keeps the room out of your voice — the cancellation is in the microphone, not the earcups, so it shapes how you sound to others rather than what you hear. Over USB you get PC wideband with DSP and a hi-fi 20 Hz–20 kHz range, and Dynamic EQ shifts automatically between a voice profile on calls and a richer one for music.\u003c\/p\u003e\n\n\u003ch3\u003eBlackwire 3225 or the step-up 5220?\u003c\/h3\u003e\n\n\u003cp\u003eBoth are stereo, USB-plus-3.5mm headsets. The difference is the tier.\u003c\/p\u003e\n\n[compare]\n\u003cdiv\u003e\n\u003cstrong\u003eBlackwire 3225 (entry)\u003c\/strong\u003e\u003cbr\u003eLeatherette-over-foam comfort, standard SoundGuard, and the lowest price for stereo-plus-3.5mm. The right call for most desks and mass deployment.\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003eBlackwire 5220 (step-up)\u003c\/strong\u003e\u003cbr\u003eMemory-foam cushions and SoundGuard DIGITAL with daily-exposure hearing protection. Worth it for the longest all-day shifts and the most comfort-sensitive users.\u003c\/div\u003e\n[\/compare]\n\n\u003ch3\u003eSimple to deploy in volume\u003c\/h3\u003e\n\n\u003cp\u003ePlug the USB in and it works; Poly Lens keeps firmware and settings current and adds one-touch call control across your softphones, with optional fleet management for IT.\u003c\/p\u003e\n\n\u003cp\u003eThe Blackwire 3225 is the 3200-series model that stops making you choose: both ears for focus and a 3.5mm jack for the phone, foldable into a case, at a price you can put on a whole floor. Match the variant to your port — and, if you have a Teams-certification rule, to that — and the rest takes care of itself. For a desk that's a computer and a phone both, it's the most headset the entry range offers, backed by HeadsetPlus's lifetime support.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n  \u003cli\u003ePoly Blackwire 3225 stereo headset with inline-module cable and 3.5mm plug\u003c\/li\u003e\n  \u003cli\u003eUSB-C to USB-A adapter — included with the USB-C version only\u003c\/li\u003e\n  \u003cli\u003eFold-flat carrying case\u003c\/li\u003e\n  \u003cli\u003eQuick start guide\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe USB-A version (Teams certified) ships with a USB-A connector; the USB-C version (Skype for Business certified) ships with a USB-C connector plus the USB-A adapter. Both include the 3.5mm plug and the carrying case.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n  \u003ctbody\u003e\n    \u003ctr\u003e\n\u003cth\u003eType\u003c\/th\u003e\n\u003ctd\u003eStereo (binaural), over-the-head, on-ear\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnections\u003c\/th\u003e\n\u003ctd\u003eUSB-A or USB-C (your choice) plus 3.5mm; USB-C version includes a USB-A adapter\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eUse\u003c\/th\u003e\n\u003ctd\u003eUSB to PC\/Mac; 3.5mm to phone, tablet, or any 3.5mm headset jack\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eCertification\u003c\/th\u003e\n\u003ctd\u003eUSB-A version: certified for Microsoft Teams. USB-C version: certified for Skype for Business. Both work with Teams, Zoom, Cisco, Avaya and other UC softphones\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMicrophone\u003c\/th\u003e\n\u003ctd\u003e\"Flexie\" noise-canceling boom (in the mic, not the earcups); 100 Hz–10 kHz; -38 dBV\/Pa\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eReceive audio\u003c\/th\u003e\n\u003ctd\u003eHi-fi stereo, 20 Hz–20 kHz; PC wideband and DSP over USB; Dynamic EQ\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWearer noise reduction\u003c\/th\u003e\n\u003ctd\u003ePassive (from cushions over both ears) — not active noise cancellation\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eControls (over USB)\u003c\/th\u003e\n\u003ctd\u003eInline: answer\/end, volume, mute; one-touch call control with many softphones via Poly Lens\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eHeadband \/ cushions\u003c\/th\u003e\n\u003ctd\u003eLightweight metal headband; 28mm soft leatherette; folds flat\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWeight\u003c\/th\u003e\n\u003ctd\u003e92 g (without cable)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eCable\u003c\/th\u003e\n\u003ctd\u003eApprox. 7 ft total (USB to headset), with inline module\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003ePortability\u003c\/th\u003e\n\u003ctd\u003eFolds flat; carrying case included\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eManagement\u003c\/th\u003e\n\u003ctd\u003ePoly Lens (firmware, settings, call control); Plantronics Manager Pro optional\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003ePart numbers\u003c\/th\u003e\n\u003ctd\u003eUSB-A 209747-101 (Teams); USB-C 209751-101 (Skype for Business)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWarranty\u003c\/th\u003e\n\u003ctd\u003e2-year manufacturer warranty, plus HeadsetPlus lifetime technical support\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware.\u003c\/strong\u003e Both versions of the Poly Blackwire 3225 work with Microsoft Teams, Zoom, Cisco, Avaya, and other UC softphones over USB. The USB-A version carries formal Microsoft Teams certification and the USB-C version carries Skype for Business certification, but functionally both run today's platforms; Poly Lens manages firmware, settings, and one-touch call control.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eHardware.\u003c\/strong\u003e The Blackwire 3225 connects to a PC or Mac over USB-A or USB-C (the USB-C version adds a USB-A adapter), and to a phone, tablet, or any 3.5mm headset jack over its analog 3.5mm plug. Because most current phones have no headphone jack, a modern smartphone will usually need a USB-C- or Lightning-to-3.5mm adapter. It does not connect to a traditional desk phone.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003ePlatforms.\u003c\/strong\u003e The Blackwire 3225 suits the multi-device hybrid worker and budget-conscious call center alike — both-ear focus for an open-plan floor, plus a 3.5mm jack for staff who also take calls on a phone or tablet.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the Poly Blackwire 3225 work with Microsoft Teams?\u003c\/summary\u003e\u003cp\u003eYes. Both versions of the Poly Blackwire 3225 work with Microsoft Teams. The USB-A version is formally Teams-certified; the USB-C version is certified for Skype for Business but still runs Teams as a standard USB headset. Both also work with Zoom, Cisco, and Avaya.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat's the difference between the Blackwire 3225 USB-A and USB-C versions?\u003c\/summary\u003e\u003cp\u003eThe connector and the certification. The USB-A version (209747-101) is Microsoft Teams certified; the USB-C version (209751-101) is Skype for Business certified and includes a USB-A adapter. Both work with Teams and all major softphones, so unless you need a specific certification, choose by the USB port your computer has.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eShould I get the Teams or Skype certified Blackwire 3225?\u003c\/summary\u003e\u003cp\u003eIf your IT policy specifically requires a Teams-certified headset, choose the USB-A Blackwire 3225, which carries that certification. Otherwise, pick by connector — both versions work with Microsoft Teams, Zoom, and the other major softphones regardless of which certification they hold.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eCan I use the Blackwire 3225 with my phone?\u003c\/summary\u003e\u003cp\u003eYes — the Blackwire 3225's 3.5mm plug connects to phones and tablets. Note that most current smartphones have removed the headphone jack, so you'll likely need a USB-C- or Lightning-to-3.5mm adapter for the phone end. The USB side handles your computer.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat's the difference between the Blackwire 3225 and the 3215?\u003c\/summary\u003e\u003cp\u003eThe Blackwire 3225 is stereo — both ears covered for focus — while the 3215 is the monaural version, leaving one ear open. Both add a 3.5mm jack and a carrying case to the USB connection; the choice is whether you want to block the room out or stay aware of it.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eIs the Blackwire 3225 the same as the 5220?\u003c\/summary\u003e\u003cp\u003eNo. Both are stereo USB-plus-3.5mm headsets, but the Blackwire 3225 is the entry tier, with leatherette-over-foam cushions and standard SoundGuard. The Blackwire 5220 steps up to memory-foam cushions and SoundGuard DIGITAL with daily noise-exposure protection for the longest shifts.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e\n\n\u003c!-- SUGGESTED: a short clip showing the headset folding into its case and the USB + 3.5mm connectors; only if a real manufacturer URL is available --\u003e","brand":"Plantronics","offers":[{"title":"USB A","offer_id":48666316603636,"sku":"80S11A6","price":61.96,"currency_code":"USD","in_stock":true},{"title":"USB C","offer_id":48666316636404,"sku":"80S04A6","price":61.96,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/Blackwire-C3225-A.jpg?v=1751515719"},{"product_id":"engenius-durafon-freestyl-over-the-ear-headset-sn-ultra-epmh","title":"EnGenius Durafon, FreeStyl over-the-ear Headset SN-ULTRA-EPMH","description":"\u003cp\u003eEngenius over-the-ear 2.5mm Headset and microphone kit for Engenius handsets.   Headset plugs directly into a Durafon 1x, Durawalkie, Durafon Pro, Freestyl 1, Freestyl 2 handsets.  (not compatilbe with Durafon UHF handsets).  part# SN-ULTRA-EPMH\u003c\/p\u003e\n\u003cp\u003eNote: not PTT compatible.\u003c\/p\u003e\n\u003cp\u003e*Important Note: Due to the manufactures return policy, No Refunds or Returns. All sales final on this EnGenius accessory.\u003c\/p\u003e","brand":"EnGenius","offers":[{"title":"Default Title","offer_id":46631800668404,"sku":"SN-ULTRA-EPMH","price":49.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/sn-ultra-epmh.jpg?v=1751515753"},{"product_id":"jabra-engage-65-75-mono-replacement-headset","title":"Jabra Engage 65, 75 Mono Replacement Headset","description":"\u003cp\u003e   \u003cspan style=\"font-size:12px;\"\u003e\u003cspan style=\"font-family:arial,helvetica,sans-serif;\"\u003eThis is a replacement headset for the Jabra Engage 65 Mono or Jabra Engage 75 mono wireless headsets:\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e  \u003cul\u003e   \u003cli\u003e    \u003cspan style=\"font-size:12px;\"\u003e\u003cspan style=\"font-family:arial,helvetica,sans-serif;\"\u003e\u003ca href=\"https:\/\/headsetplus.com\/product2023\/product_info.html\"\u003eJabra Engage 65 Mono Wireless Headset System\u003c\/a\u003e\u003c\/span\u003e\u003c\/span\u003e\n\u003c\/li\u003e   \u003cli\u003e    \u003cspan style=\"font-size:12px;\"\u003e\u003cspan style=\"font-family:arial,helvetica,sans-serif;\"\u003e\u003ca href=\"https:\/\/headsetplus.com\/product2020\/product_info.html\"\u003eJabra Engage 75 Mono Wireless Headset System\u003c\/a\u003e\u003c\/span\u003e\u003c\/span\u003e\n\u003c\/li\u003e  \u003c\/ul\u003e  \u003cp\u003e    \u003c\/p\u003e  \u003cp\u003e   \u003cspan style=\"font-size:16px;\"\u003e\u003cspan style=\"font-family:arial,helvetica,sans-serif;\"\u003e\u003cstrong style=\"box-sizing: border-box; font-weight: bold; color: rgb(79, 79, 79); font-family: arial, helvetica, sans-serif; font-size: 16px; text-transform: capitalize; background-color: rgb(245, 248, 250);\"\u003e\u003cspan style=\"box-sizing: border-box; line-height: 25px; background-color: rgb(255, 255, 0);\"\u003eOnly Compatible with Engage systems first generation. Not compatible with Engage SE bases\u003c\/span\u003e\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e  \u003cp\u003e   \u003cspan style=\"font-size:12px;\"\u003e\u003cspan style=\"font-family:arial,helvetica,sans-serif;\"\u003ePurchase this as a \u003cfont color=\"#ff0000\"\u003ereplacement or extra headset \u003c\/font\u003eto your existing Jabra Engage wireless headset without the base.  It includes headbank, ear cushions, and padding.\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e  \u003cp\u003e   \u003cspan style=\"font-size:12px;\"\u003e\u003cspan style=\"font-family:arial,helvetica,sans-serif;\"\u003eold part# \u003c\/span\u003e\u003c\/span\u003e14401-14\u003c\/p\u003e  \u003cp\u003e    \u003c\/p\u003e  \u003cp\u003e    \u003c\/p\u003e  \u003cp\u003e   \u003cfont size=\"1\"\u003e\u003cfont face=\"Verdana\"\u003e\u003cspan style=\"FONT-WEIGHT: normal\"\u003e\u003c!--?xml:namespace prefix = \"o\" ns = \"urn:schemas-microsoft-com:office:office\" \/--\u003e\u003co:p\u003e\u003c\/o:p\u003e\u003c\/span\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/p\u003e","brand":"Jabra","offers":[{"title":"Default Title","offer_id":46631800996084,"sku":"14401-26","price":239.96,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/14401-14.jpg?v=1751515766"},{"product_id":"plantronics-encorepro-hw540d-convertible-digital-headset-da90","title":"Poly EncorePro HW540D Convertible Digital Headset (6-Pin QD, DA90)","description":"\u003ch2\u003eThe Plantronics EncorePro HW540D wears three ways\u003c\/h2\u003e\n\n\u003cp\u003eIssue one headset model to forty agents and you'll hear about it: someone finds the headband too tight, someone won't wear anything over their hair, someone wants it off their head entirely. The Plantronics EncorePro HW540D Digital Series headset settles all of it with one part number — it converts between three wearing styles, so each agent sets up the same headset the way they like it.\u003c\/p\u003e\n\n\u003cp\u003eIt's the convertible model in Poly's EncorePro 500 Digital line — over-the-head, over-the-ear, or behind-the-neck, all in the box — with the same DA90-managed digital system and contact-center durability as the rest of the family.\u003c\/p\u003e\n\n\u003ch2\u003eThree wearing styles, one headset\u003c\/h2\u003e\n\n\u003cp\u003eThe EncorePro HW540D is a 3-in-1 convertible: the same headset wears over the head, over the ear, or behind the neck, using the parts included in the box. An agent picks the style that's comfortable — and can switch any day they want to.\u003c\/p\u003e\n\n[checklist]\n\u003cli\u003eOver-the-head — an adjustable headband with a soft temple pad on the non-speaker side\u003c\/li\u003e\n\u003cli\u003eOver-the-ear — a bendable ear hook that conforms to your ear for a secure fit\u003c\/li\u003e\n\u003cli\u003eBehind-the-neck — a neckband for agents who want nothing over the top of the head\u003c\/li\u003e\n[\/checklist]\n\n\u003cp\u003eIn every style, the same soft cushion rests over the speaker, so the audio and the microphone are identical no matter how it's worn. For a team, that's the quiet win: one SKU covers the headband person, the earhook person, and the behind-the-neck person — so procurement doesn't have to survey preferences or stock three models, and you stop eating returns when someone's issued the wrong style. An agent's preference can even change without a new order.\u003c\/p\u003e\n\n\u003ch2\u003eThe EncorePro HW540D needs the DA90\u003c\/h2\u003e\n\n\u003cp\u003eLike every Digital-series EncorePro, the HW540D uses a 6-pin Quick Disconnect and works only with Poly's DA90 USB audio processor (or a 6-pin MDA526). It is not compatible with standard 4-pin amplifiers or cords — SoundGuard DIGITAL hearing protection and Plantronics Manager Pro management run through the DA90.\u003c\/p\u003e\n\n[callout type=\"honest\"]Before you order: the EncorePro HW540D will not work without the DA90, sold separately. If you aren't running the DA90 and Manager Pro, buy the standard convertible EncorePro HW540 instead, which connects to any Poly amplifier or adapter. Same three wearing styles either way — only the connection and management differ.[\/callout]\n\n\u003ch3\u003eConvertible, or a single-style EncorePro?\u003c\/h3\u003e\n\n\u003cp\u003eIf you've chosen the Digital series, the convertible only earns its place when fit preferences actually vary.\u003c\/p\u003e\n\n[compare]\n\u003cdiv\u003e\n\u003cstrong\u003eHW540D — convertible (3-in-1)\u003c\/strong\u003e\u003cbr\u003eAll three wearing styles in one headset. The pick when fit preferences vary across a team, or you want one part number to cover everyone.\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003eHW510D \/ HW530D — fixed style\u003c\/strong\u003e\u003cbr\u003eOne style each — over-the-head (HW510D) or over-the-ear (HW530D), at a lower price. The pick when everyone's settled on the same way to wear it.\u003c\/div\u003e\n[\/compare]\n\n\u003ch3\u003eThe EncorePro build and the digital system\u003c\/h3\u003e\n\n\u003cp\u003eHowever it's worn, the HW540D keeps the EncorePro fundamentals: laser-welded construction and metal joints for years of heavy use, a noise-canceling boom with visual and tactile positioning guides so every agent sounds clear, and wideband audio. Through the DA90 it adds SoundGuard DIGITAL hearing protection and fleet management. One naming note: the \"digital\" here is hearing protection, not active noise cancellation — there's a noise-canceling mic for your caller, but no electronic cancellation of the room for you.\u003c\/p\u003e\n\n\u003cp\u003eThe EncorePro HW540D is the one you buy when you don't want to guess how your agents like to wear a headset — you hand them a single part number that does it all three ways, built to last and managed through the DA90 like the rest of the Digital series. Set the style, plug into the DA90, and every agent gets their own fit from the same box, with HeadsetPlus's lifetime support behind it.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n  \u003cli\u003ePlantronics EncorePro HW540D convertible noise-canceling headset with 6-pin Quick Disconnect\u003c\/li\u003e\n  \u003cli\u003eHeadband (over-the-head)\u003c\/li\u003e\n  \u003cli\u003eEar hook \/ ear loop (over-the-ear)\u003c\/li\u003e\n  \u003cli\u003eNeckband (behind-the-neck)\u003c\/li\u003e\n  \u003cli\u003eSoft ear cushion (fitted)\u003c\/li\u003e\n  \u003cli\u003eQuick start guide\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eRequired and sold separately: the Poly DA90 USB audio processor (or a 6-pin MDA526) — the HW540D does not connect without it. Plantronics Manager Pro is also sold separately.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n  \u003ctbody\u003e\n    \u003ctr\u003e\n\u003cth\u003eType\u003c\/th\u003e\n\u003ctd\u003eMonaural, convertible — over-the-head, over-the-ear, or behind-the-neck\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eSeries\u003c\/th\u003e\n\u003ctd\u003eEncorePro 500 Digital Series\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWearing-style pieces\u003c\/th\u003e\n\u003ctd\u003eHeadband, ear hook, and neckband all included; bendable ear hook; adjustable headband with soft temple pad\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnector\u003c\/th\u003e\n\u003ctd\u003ePoly 6-pin Quick Disconnect — not compatible with 4-pin Poly cords or amplifiers\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnection (required)\u003c\/th\u003e\n\u003ctd\u003ePoly DA90 USB audio processor or 6-pin MDA526 — sold separately; the headset does not work without one\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMicrophone\u003c\/th\u003e\n\u003ctd\u003eNoise-canceling flexible boom with visual and tactile positioning guides\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eAudio\u003c\/th\u003e\n\u003ctd\u003eWideband (up to 6,800 Hz)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eHearing protection\u003c\/th\u003e\n\u003ctd\u003eSoundGuard DIGITAL (via DA90): acoustic shock limiting, G616 anti-startle, and daily noise-exposure (TWA) tracking\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eManagement\u003c\/th\u003e\n\u003ctd\u003ePlantronics Manager Pro via the DA90 — remote monitoring, configuration, and asset tracking (sold separately)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWeight\u003c\/th\u003e\n\u003ctd\u003e22–32 g, depending on wearing style\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eBuild\u003c\/th\u003e\n\u003ctd\u003eLaser-welded construction, metal joints; replaceable cushion\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003ePart number\u003c\/th\u003e\n\u003ctd\u003e203194-01 \/ HP 783N7AA\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWarranty\u003c\/th\u003e\n\u003ctd\u003e2-year manufacturer warranty, plus HeadsetPlus lifetime technical support\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware.\u003c\/strong\u003e Connected through the DA90, the EncorePro HW540D works with PC softphones — Microsoft Teams, Zoom, and others — and, with Plantronics Manager Pro, gives IT fleet-wide monitoring, configuration, and asset tracking. The digital hearing-protection processing runs in the DA90.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eHardware.\u003c\/strong\u003e The EncorePro HW540D requires the Poly DA90 USB audio processor (or a 6-pin MDA526). Its 6-pin Quick Disconnect won't work with standard 4-pin Poly amplifiers or cords. If you don't have a DA90, the standard convertible EncorePro HW540 is the right headset.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003ePlatforms.\u003c\/strong\u003e The EncorePro HW540D is built for IT-managed contact centers where agents' fit preferences vary — customer care, help desks, and telesales that want one headset to suit everyone.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat wearing styles does the EncorePro HW540D have?\u003c\/summary\u003e\u003cp\u003eThe EncorePro HW540D is a 3-in-1 convertible with three wearing styles included: over-the-head (adjustable headband), over-the-ear (bendable ear hook), and behind-the-neck (neckband). An agent can wear it whichever way is most comfortable and switch styles whenever they like.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the EncorePro HW540D require the DA90?\u003c\/summary\u003e\u003cp\u003eYes. The EncorePro HW540D uses a 6-pin Quick Disconnect and works only with Poly's DA90 USB audio processor (or a 6-pin MDA526). It won't connect to standard 4-pin amplifiers or cords. If you aren't using a DA90, buy the standard convertible EncorePro HW540 instead.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eHow is the EncorePro HW540D different from the HW510D and HW530D?\u003c\/summary\u003e\u003cp\u003eThe HW540D is convertible — it includes all three wearing styles in one headset. The HW510D is over-the-head only and the HW530D is over-the-ear only. All three are mono Digital-series headsets requiring the DA90; the HW540D is the one to choose when fit preferences vary across your team.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eCan each agent choose their own wearing style on the HW540D?\u003c\/summary\u003e\u003cp\u003eYes — that's the point of the EncorePro HW540D. The same headset converts between over-the-head, over-the-ear, and behind-the-neck, so one part number suits every agent's preference. It simplifies procurement and inventory, and cuts the returns that come from issuing the wrong fixed style.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the EncorePro HW540D have active noise cancellation?\u003c\/summary\u003e\u003cp\u003eNo. The \"digital\" in the EncorePro HW540D refers to SoundGuard DIGITAL hearing protection, not active noise cancellation. It has a noise-canceling microphone that keeps your background out of the caller's ear, but it does not electronically cancel ambient sound for the wearer.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eIs the EncorePro HW540D mono or stereo?\u003c\/summary\u003e\u003cp\u003eThe EncorePro HW540D is monaural — a single earpiece, leaving the other ear open for room awareness, in whichever of the three wearing styles you choose. For a both-ears (binaural) Digital-series headset, the EncorePro HW520D is the option.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e\n\n\u003c!-- SUGGESTED: a shot of the same headset in all three wearing styles (over-head, over-ear, behind-neck) side by side, plus the 6-pin QD into the DA90; only if a real manufacturer URL is available --\u003e","brand":"Plantronics","offers":[{"title":"Default Title","offer_id":46631802306804,"sku":"783N7AA","price":109.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/HW540-2_0115ef38-30b5-49cd-8782-7f992236efec.jpg?v=1751515790"},{"product_id":"plantronics-encorepro-hw510d-digital-mono-headset-da90","title":"Poly EncorePro HW510D Mono Digital Headset (6-Pin QD, DA90)","description":"\u003ch2\u003eThe Plantronics EncorePro HW510D guards your hearing\u003c\/h2\u003e\n\n\u003cp\u003eFor an agent on calls eight hours a day, the real occupational risk isn't one loud screech — it's the cumulative dose, shift after shift, year after year. The Plantronics EncorePro HW510D Digital noise-canceling headset is the version of Poly's mono EncorePro built to manage exactly that, with digital hearing protection that watches your whole-day exposure, not just the spikes.\u003c\/p\u003e\n\n\u003cp\u003eIt's the same laser-welded, aircraft-grade HW510 underneath — but the \"D\" changes two things worth understanding before you buy: what \"digital\" actually refers to, and what the headset has to plug into.\u003c\/p\u003e\n\n\u003ch2\u003eWhat \"Digital\" means on the EncorePro HW510D\u003c\/h2\u003e\n\n\u003cp\u003eThe \"Digital\" in the EncorePro HW510D refers to SoundGuard DIGITAL — Poly's advanced digital hearing protection — not to active noise cancellation. The phrase \"digital noise canceling\" is easy to misread: this headset does not electronically cancel the room around you the way ANC earbuds do. It has a noise-canceling microphone that keeps your background out of the caller's ear, and digital processing that protects your hearing — two different jobs.\u003c\/p\u003e\n\n[compare]\n\u003cdiv\u003e\n\u003cstrong\u003eNoise-canceling microphone\u003c\/strong\u003e\u003cbr\u003eFilters the room out of what your caller hears, so you sound clear from a busy floor. This is about your outgoing voice.\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003eSoundGuard DIGITAL\u003c\/strong\u003e\u003cbr\u003eDigital hearing protection for you — it limits spikes, prevents acoustic startle, and tracks your daily noise exposure. This is about protecting your ears.\u003c\/div\u003e\n[\/compare]\n\n\u003cp\u003eNeither one cancels ambient noise for the wearer. For that you'd want an ANC headset, which the EncorePro HW510D is not.\u003c\/p\u003e\n\n\u003ch2\u003eThe EncorePro HW510D requires the DA90\u003c\/h2\u003e\n\n\u003cp\u003eThe digital processing lives in the connection, not the headset — so the EncorePro HW510D works only with the Poly DA90 USB audio processor (or the 6-pin MDA526 switch). It uses a 6-pin Quick Disconnect and is not compatible with standard 4-pin Poly amplifiers or cords. The DA90 is where SoundGuard DIGITAL and the management software actually run.\u003c\/p\u003e\n\n[callout type=\"honest\"]This is the make-or-break detail: the EncorePro HW510D will not work on its own or with a standard amplifier — it needs the Poly DA90 USB processor, sold separately. If you're not deploying the DA90 and Plantronics Manager Pro, you don't want this version. Buy the standard EncorePro HW510 instead, which connects to any Poly amplifier, USB adapter, or cable. Order the HW510D only when the DA90 is part of the plan.[\/callout]\n\n\u003ch3\u003eHearing protection that watches the whole shift\u003c\/h3\u003e\n\n\u003cp\u003eThrough the DA90, SoundGuard DIGITAL does more than cap a loud noise. Per Poly's spec, it limits acoustic shock below 118 dBA, adds G616 anti-startle protection below 102 dB SPL, and tracks your Time-Weighted Average to keep daily noise exposure under 85 dBA — the cumulative-dose protection that matters for someone on calls all day.\u003c\/p\u003e\n\n[stat]Keeps daily noise exposure under 85 dBA[\/stat]\n\n\u003ch3\u003eBuilt for IT to manage at scale\u003c\/h3\u003e\n\n\u003cp\u003eThe EncorePro HW510D is also the version that reports back. Paired with the DA90 and Plantronics Manager Pro, it becomes part of a managed fleet — IT can monitor headset health, track assets, and configure settings across every agent from one console.\u003c\/p\u003e\n\n[card title=\"Audio plus asset management\"]For a large center, the DA90-and-Manager-Pro pairing turns a floor of headsets into something IT actually sees: which units are in use, which need attention, and consistent settings pushed company-wide. That's the real reason the Digital series exists — not better sound, but visibility and control.[\/card]\n\n\u003ch3\u003eThe EncorePro build, unchanged\u003c\/h3\u003e\n\n\u003cp\u003eUnderneath, the HW510D is the EncorePro HW510 you know: a roughly 60-gram mono headset on laser-welded aircraft-grade aluminium, with a noise-canceling boom whose visual and tactile guides help every agent position the mic right. It's also telecoil Hearing Aid Compatible, and the Quick Disconnect still lets an agent step away from the desk without dropping the call.\u003c\/p\u003e\n\n\u003cp\u003eThe EncorePro HW510D is a specific tool for a specific buyer: the contact center standardizing on Poly's DA90 and Plantronics Manager Pro that wants digital hearing protection and fleet management built in. If that's you, it's exactly right. If it isn't — if you just need a durable mono headset that plugs into whatever amplifier you already run — the standard EncorePro HW510 is the simpler, cheaper, more flexible choice. Match the version to your setup, and either way you get the EncorePro build that lasts.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n  \u003cli\u003ePlantronics EncorePro HW510D mono noise-canceling headset with 6-pin Quick Disconnect\u003c\/li\u003e\n  \u003cli\u003eFoam ear cushion (fitted)\u003c\/li\u003e\n  \u003cli\u003eQuick start guide\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eRequired and sold separately: the Poly DA90 USB audio processor — the HW510D does not connect without it. Plantronics Manager Pro (for fleet management) and any bottom cord are also sold separately.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n  \u003ctbody\u003e\n    \u003ctr\u003e\n\u003cth\u003eType\u003c\/th\u003e\n\u003ctd\u003eMonaural (single-ear), over-the-head, on-ear\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eSeries\u003c\/th\u003e\n\u003ctd\u003eEncorePro 500 Digital Series\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnector\u003c\/th\u003e\n\u003ctd\u003ePoly 6-pin Quick Disconnect — not compatible with 4-pin Poly cords or amplifiers\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnection (required)\u003c\/th\u003e\n\u003ctd\u003ePoly DA90 USB audio processor or 6-pin MDA526 — sold separately; the headset does not work without one\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMicrophone\u003c\/th\u003e\n\u003ctd\u003eNoise-canceling flexible boom with visual and tactile positioning guides\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eAudio\u003c\/th\u003e\n\u003ctd\u003eWideband (up to 6,800 Hz)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eHearing protection\u003c\/th\u003e\n\u003ctd\u003eSoundGuard DIGITAL (via DA90): acoustic shock below 118 dBA, G616 anti-startle below 102 dB SPL, and Time-Weighted Average keeping daily exposure under 85 dBA\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eHearing aid compatibility\u003c\/th\u003e\n\u003ctd\u003eTelecoil Hearing Aid Compatible (HAC)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eManagement\u003c\/th\u003e\n\u003ctd\u003ePlantronics Manager Pro via the DA90 — fleet monitoring and asset management (sold separately)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eBuild\u003c\/th\u003e\n\u003ctd\u003eLaser-welded aircraft-grade aluminium, metal joints; replaceable foam cushions\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWeight\u003c\/th\u003e\n\u003ctd\u003eApprox. 60 g\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003ePart number\u003c\/th\u003e\n\u003ctd\u003e203191-01 \/ HP 783Q0AA\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWarranty\u003c\/th\u003e\n\u003ctd\u003e2-year manufacturer warranty, plus HeadsetPlus lifetime technical support\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware.\u003c\/strong\u003e Connected through the DA90, the EncorePro HW510D works with PC softphones — Microsoft Teams, Zoom, and others — and, with Plantronics Manager Pro, gives IT fleet-wide monitoring, configuration, and asset tracking. The digital hearing-protection processing runs in the DA90, which is what makes the software management possible.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eHardware.\u003c\/strong\u003e The EncorePro HW510D requires the Poly DA90 USB audio processor (or a 6-pin MDA526). Its 6-pin Quick Disconnect will not work with standard 4-pin Poly amplifiers, cords, or the broader connection options of the standard HW510. If you don't have a DA90, the standard EncorePro HW510 is the correct headset.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003ePlatforms.\u003c\/strong\u003e The EncorePro HW510D is built for enterprise, IT-managed contact centers that need both advanced digital hearing protection and centralized headset management — customer care, help desks, and telesales operating at scale.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat's the difference between the EncorePro HW510D and the HW510?\u003c\/summary\u003e\u003cp\u003eThe EncorePro HW510D adds SoundGuard DIGITAL — advanced digital hearing protection with anti-startle and daily-exposure tracking — and connects only through the Poly DA90 USB processor for IT fleet management. The standard HW510 has basic SoundGuard limiting and connects to any Poly amplifier, USB adapter, or cable. Choose the HW510D only if you're deploying the DA90.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the EncorePro HW510D work without the DA90?\u003c\/summary\u003e\u003cp\u003eNo. The EncorePro HW510D requires the Poly DA90 USB audio processor (or a 6-pin MDA526) — its 6-pin Quick Disconnect won't work with standard 4-pin amplifiers or cords, and the headset doesn't connect on its own. If you aren't using a DA90, buy the standard EncorePro HW510 instead.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the EncorePro HW510D have active noise cancellation?\u003c\/summary\u003e\u003cp\u003eNo. Despite the \"digital noise canceling\" name, the EncorePro HW510D does not electronically cancel ambient sound for the wearer. It has a noise-canceling microphone (which keeps your background out of the caller's ear) and SoundGuard DIGITAL hearing protection (which protects your ears) — two different things, neither of them ANC.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat does SoundGuard DIGITAL do on the HW510D?\u003c\/summary\u003e\u003cp\u003eSoundGuard DIGITAL, processed through the DA90, protects the agent's hearing three ways: it limits acoustic shock below 118 dBA, adds G616 anti-startle protection below 102 dB SPL, and tracks Time-Weighted Average to keep daily noise exposure under 85 dBA. It guards against both sudden spikes and cumulative all-day dose.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eIs the EncorePro HW510D hearing aid compatible?\u003c\/summary\u003e\u003cp\u003eYes. The EncorePro HW510D is listed as telecoil Hearing Aid Compatible (HAC). If hearing-aid use is essential for the wearer, confirm the coupling your specific aid needs before ordering.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eShould I buy the HW510D or the standard HW510?\u003c\/summary\u003e\u003cp\u003eChoose the EncorePro HW510D if your center is standardizing on the Poly DA90 and Plantronics Manager Pro and wants digital hearing protection plus fleet management. Choose the standard EncorePro HW510 if you want a durable mono headset that connects to any Poly amplifier or adapter — it's simpler, cheaper, and more flexible.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e\n\n\u003c!-- SUGGESTED: a diagram showing the HW510D's 6-pin QD connecting specifically to the DA90 USB processor (with the SoundGuard DIGITAL processing in the DA90), and the Manager Pro dashboard; only if a real manufacturer URL is available --\u003e","brand":"Plantronics","offers":[{"title":"Default Title","offer_id":46631802405108,"sku":"783Q0AA","price":109.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/HW510_6fa477d5-930e-42a5-9c98-a54f5b6422d0.jpg?v=1751515794"},{"product_id":"plantronics-encorepro-hw520d-binaural-digital-headset-da90","title":"Poly EncorePro HW520D Binaural Digital Headset (6-Pin QD, DA90)","description":"\u003ch2\u003eThe Plantronics EncorePro HW520D is binaural and managed\u003c\/h2\u003e\n\n\u003cp\u003eSome contact centers want it all at once: agents who can focus through a noisy floor, hearing protected against an eight-hour dose, and a way for IT to manage every headset without walking the floor. The Plantronics EncorePro HW520D Digital Series binaural headset is the model that puts all three in one place — both ears covered, digital hearing protection, and fleet management built into the connection.\u003c\/p\u003e\n\n\u003cp\u003eIt sits at the top of Poly's EncorePro 500 line, where two choices meet: binaural rather than mono, and the DA90-managed Digital series rather than the standard wired version. That intersection is what the HW520D is — and it's worth knowing what each half commits you to.\u003c\/p\u003e\n\n\u003ch2\u003eWhere the EncorePro HW520D fits in the lineup\u003c\/h2\u003e\n\n\u003cp\u003eThe HW520D is one of four closely related EncorePros, and picking the right one comes down to two questions: do you want both ears, and are you running Poly's DA90 digital system?\u003c\/p\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003e[icon:headset-stereo] HW520D — binaural + digital (this one).\u003c\/strong\u003e Both ears for focus, plus SoundGuard DIGITAL and Manager Pro management through the DA90.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003e[icon:headset-mono] HW510D — mono + digital.\u003c\/strong\u003e The same digital system, but one ear open for room awareness.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eHW520 — binaural, standard.\u003c\/strong\u003e Both ears, but connects to any Poly amplifier or adapter — no DA90 required and no digital management.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eHW525 — binaural with the DA90 built in.\u003c\/strong\u003e The same digital binaural, but the audio processor is integrated into the cable, so there's no separate DA90 box to buy.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eThe EncorePro HW520D needs the DA90\u003c\/h2\u003e\n\n\u003cp\u003eLike every Digital-series EncorePro, the HW520D uses a 6-pin Quick Disconnect and works only with the Poly DA90 USB audio processor (or a 6-pin MDA526). It is not compatible with standard 4-pin Poly amplifiers or cords — the digital hearing protection and management run in the DA90, not the headset.\u003c\/p\u003e\n\n[callout type=\"honest\"]Before you order: the EncorePro HW520D will not work without the DA90, sold separately. If you aren't deploying the DA90 and Plantronics Manager Pro, buy the standard EncorePro HW520, which connects to any Poly amplifier or adapter. And if you want the digital features without a separate processor box, the HW525 is the same headset with the DA90 built into the cable.[\/callout]\n\n\u003ch2\u003eWhat the digital system adds\u003c\/h2\u003e\n\n\u003cp\u003eRun through the DA90 with Plantronics Manager Pro, the EncorePro HW520D becomes more than a headset — it's a managed, protected endpoint.\u003c\/p\u003e\n\n[checklist]\n\u003cli\u003eSoundGuard DIGITAL hearing protection — acoustic shock limiting, G616 anti-startle, and daily noise-exposure (TWA) tracking\u003c\/li\u003e\n\u003cli\u003e[icon:usb-a] Remote monitoring and configuration of every headset from one console\u003c\/li\u003e\n\u003cli\u003eAsset tracking — each headset reports its own digital serial number for inventory\u003c\/li\u003e\n\u003cli\u003eSettings and firmware pushed company-wide, with no desk visits\u003c\/li\u003e\n[\/checklist]\n\n\u003cp\u003eFor IT, that's the quiet payoff: no running from agent to agent for adjustments, fixes, or updates — it's all handled centrally, so headsets stay working and agents stay on calls.\u003c\/p\u003e\n\n\u003ch3\u003eBoth ears, and what \"digital\" doesn't mean\u003c\/h3\u003e\n\n\u003cp\u003eThe binaural design is the reason to choose the HW520D over the mono HW510D: covering both ears helps agents focus and lowers the whole floor's volume, because they stop raising their voices over the room. One clarification on the name, though — the \"digital\" here is SoundGuard DIGITAL hearing protection, not active noise cancellation. The EncorePro HW520D has a noise-canceling mic for your caller and passive isolation from the cushions; it does not electronically cancel ambient sound for the wearer.\u003c\/p\u003e\n\n\u003ch3\u003eThe EncorePro build that lasts\u003c\/h3\u003e\n\n\u003cp\u003eUnderneath the digital system, the HW520D is built like the rest of the EncorePro line: laser-welded aircraft-grade aluminium and metal joints for years of call-intensive use, a noise-canceling boom with visual and tactile positioning guides, and a single-cable design that runs the second speaker through a ribbon inside the headband — no cable splitting at your chin.\u003c\/p\u003e\n\n[stat]74 g — light for a both-ears headset[\/stat]\n\n\u003cp\u003eThe EncorePro HW520D is the headset a center buys when it has decided to do contact-center audio properly — both-ear focus for accuracy, digital protection for agent wellbeing, and central management for IT, in one durable unit. If that's the plan and the DA90 is part of it, this is the complete version. If it isn't, the standard HW520 or the mono HW510D will fit the gap, and HeadsetPlus's lifetime support stands behind whichever you choose.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n  \u003cli\u003ePlantronics EncorePro HW520D binaural noise-canceling headset with 6-pin Quick Disconnect\u003c\/li\u003e\n  \u003cli\u003eSoft ear cushions (fitted, both ears)\u003c\/li\u003e\n  \u003cli\u003eQuick start guide\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eRequired and sold separately: the Poly DA90 USB audio processor (or a 6-pin MDA526) — the HW520D does not connect without it. Plantronics Manager Pro and any bottom cord are also sold separately. If you'd prefer the processor built in, see the HW525.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n  \u003ctbody\u003e\n    \u003ctr\u003e\n\u003cth\u003eType\u003c\/th\u003e\n\u003ctd\u003eBinaural (both-ear), over-the-head, on-ear\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eSeries\u003c\/th\u003e\n\u003ctd\u003eEncorePro 500 Digital Series\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnector\u003c\/th\u003e\n\u003ctd\u003ePoly 6-pin Quick Disconnect — not compatible with 4-pin Poly cords or amplifiers\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnection (required)\u003c\/th\u003e\n\u003ctd\u003ePoly DA90 USB audio processor or 6-pin MDA526 — sold separately; the headset does not work without one\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMicrophone\u003c\/th\u003e\n\u003ctd\u003eNoise-canceling flexible unibody boom with visual and tactile positioning guides\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eAudio\u003c\/th\u003e\n\u003ctd\u003eWideband (up to 6,800 Hz)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eHearing protection\u003c\/th\u003e\n\u003ctd\u003eSoundGuard DIGITAL (via DA90): acoustic shock below 118 dBA, G616 anti-startle below 102 dB SPL, and Time-Weighted Average keeping daily exposure under 85 dBA\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eManagement\u003c\/th\u003e\n\u003ctd\u003ePlantronics Manager Pro via the DA90 — remote monitoring, configuration, and asset tracking by digital serial number (sold separately)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eBuild\u003c\/th\u003e\n\u003ctd\u003eLaser-welded aircraft-grade aluminium, metal joints; single-cable ribbon design; replaceable cushions\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWeight\u003c\/th\u003e\n\u003ctd\u003eApprox. 74 g\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eAlternatives\u003c\/th\u003e\n\u003ctd\u003eStandard HW520 (no DA90 needed); HW525 (DA90 built in); HW510D (mono digital)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003ePart number\u003c\/th\u003e\n\u003ctd\u003e203192-01 \/ HP 783P5AA\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWarranty\u003c\/th\u003e\n\u003ctd\u003e2-year manufacturer warranty, plus HeadsetPlus lifetime technical support\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware.\u003c\/strong\u003e Connected through the DA90, the EncorePro HW520D works with PC softphones — Microsoft Teams, Zoom, and others — and, with Plantronics Manager Pro, gives IT fleet-wide monitoring, configuration, and asset tracking. The digital hearing-protection processing runs in the DA90, which is what enables the central management.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eHardware.\u003c\/strong\u003e The EncorePro HW520D requires the Poly DA90 USB audio processor (or a 6-pin MDA526). Its 6-pin Quick Disconnect will not work with standard 4-pin Poly amplifiers, cords, or the broader connection options of the standard HW520. If you don't have a DA90, the standard HW520 is the right headset; if you want the processor integrated, the HW525 has it built in.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003ePlatforms.\u003c\/strong\u003e The EncorePro HW520D is built for enterprise, IT-managed contact centers that want both-ear focus, advanced digital hearing protection, and centralized headset management at scale — customer care, help desks, and telesales.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat's the difference between the EncorePro HW520D and the HW510D?\u003c\/summary\u003e\u003cp\u003eThe EncorePro HW520D is binaural — both ears covered for focus and a quieter floor — while the HW510D is the monaural version, leaving one ear open for room awareness. Both are Digital-series headsets that require the DA90 and offer SoundGuard DIGITAL plus Manager Pro management; the only difference is one ear versus two.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the EncorePro HW520D require the DA90?\u003c\/summary\u003e\u003cp\u003eYes. The EncorePro HW520D uses a 6-pin Quick Disconnect and works only with the Poly DA90 USB audio processor (or a 6-pin MDA526). It won't connect to standard 4-pin amplifiers or cords. If you aren't using a DA90, buy the standard EncorePro HW520 instead — or the HW525, which has the DA90 built in.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat's the difference between the HW520D and the standard HW520?\u003c\/summary\u003e\u003cp\u003eThe EncorePro HW520D is the Digital-series version: it adds SoundGuard DIGITAL hearing protection and Plantronics Manager Pro fleet management, but it must connect through the DA90. The standard HW520 has basic SoundGuard and connects to any Poly amplifier or adapter — simpler and more flexible if you don't need the digital system.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the EncorePro HW520D have active noise cancellation?\u003c\/summary\u003e\u003cp\u003eNo. The \"digital\" in the EncorePro HW520D refers to SoundGuard DIGITAL hearing protection, not active noise cancellation. It has a noise-canceling microphone (which keeps your background out of the caller's ear) and passive isolation from covering both ears, but it does not electronically cancel ambient sound for the wearer.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eCan I get the HW520D without a separate DA90 box?\u003c\/summary\u003e\u003cp\u003eYes — the Poly HW525 is the same binaural digital headset with the DA90 audio processor built into the cable, so you don't need a separate DA90 unit. Choose the HW520D if you're standardizing on standalone DA90 processors, or the HW525 if you'd rather have it integrated.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat does the digital series add for IT?\u003c\/summary\u003e\u003cp\u003eThrough the DA90 and Plantronics Manager Pro, the EncorePro HW520D lets IT remotely monitor and configure every headset, push settings and firmware company-wide without desk visits, and track each unit by the digital serial number it reports for inventory. It turns a floor of headsets into a managed, visible fleet.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e\n\n\u003c!-- SUGGESTED: a diagram of the four-model lineup (HW510D \/ HW520D \/ HW520 \/ HW525) and how the HW520D's 6-pin QD connects to the DA90 with SoundGuard DIGITAL processing; only if a real manufacturer URL is available --\u003e","brand":"Plantronics","offers":[{"title":"Default Title","offer_id":46631802503412,"sku":"783P5AA","price":119.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/hw520_4f74cc67-186c-4fc5-9674-7c6cc3871790.jpg?v=1751515795"},{"product_id":"plantronics-encorepro-hw530d-over-the-ear-headset-da90","title":"Plantronics EncorePro HW530D Over-the-Ear Digital Headset (6-Pin QD, DA90)","description":"\u003ch2\u003eThe Plantronics EncorePro HW530D skips the headband\u003c\/h2\u003e\n\n\u003cp\u003eNot everyone wants a headband. Some agents find them hot, some hate the dent they leave in their hair, and plenty take the headset on and off a dozen times a shift. The Plantronics EncorePro HW530D Digital Series headset is built for them — it loops over one ear instead, with no band across your head, at a weight you'll forget you're wearing.\u003c\/p\u003e\n\n\u003cp\u003eIt's the over-the-ear member of Poly's EncorePro 500 Digital line — the same contact-center durability and DA90-managed digital system as the HW510D and HW520D, in an earhook design that's one of the lightest headsets you can buy.\u003c\/p\u003e\n\n\u003ch2\u003eOver the ear, not over the head\u003c\/h2\u003e\n\n\u003cp\u003eThe EncorePro HW530D is an earhook headset: it hooks over and rests on one ear, with no headband over the top of your head. That makes it discreet, quick to put on and take off, and — at around 22 grams — dramatically lighter than the over-the-head EncorePros, which run 50 to 75 grams.\u003c\/p\u003e\n\n[stat]About 22 g — among the lightest headsets made[\/stat]\n\n\u003cp\u003eIt ships with two ear hooks, small (88mm) and large (92mm), so agents can size the fit to their own ear, and a clothing clip keeps the cord out of the way. One ear stays open, so an agent can still hear a colleague or supervisor — the same situational awareness as the mono over-the-head model, without anything resting on the crown of the head.\u003c\/p\u003e\n\n\u003ch2\u003eThe EncorePro HW530D needs the DA90\u003c\/h2\u003e\n\n\u003cp\u003eAs a Digital-series EncorePro, the HW530D uses a 6-pin Quick Disconnect and works only with Poly's DA90 USB audio processor (or a 6-pin MDA526 or MDA490). It is not compatible with standard 4-pin amplifiers or cords — the SoundGuard DIGITAL hearing protection and Plantronics Manager Pro management run through the DA90.\u003c\/p\u003e\n\n[callout type=\"honest\"]Before ordering: the EncorePro HW530D will not work without the DA90, sold separately. If you aren't running the DA90 and Manager Pro, buy the standard over-the-ear EncorePro HW530 instead, which connects to any Poly amplifier or adapter. The headset is the same earhook design either way — only the connection and management differ.[\/callout]\n\n\u003ch3\u003eEarhook or headband — which EncorePro?\u003c\/h3\u003e\n\n\u003cp\u003eIf you've already chosen the Digital series, the remaining question is how it sits on your agents.\u003c\/p\u003e\n\n[compare]\n\u003cdiv\u003e\n\u003cstrong\u003eHW530D — over the ear (earhook)\u003c\/strong\u003e\u003cbr\u003eNo headband, around 22 g, discreet, and quick on and off. For agents who dislike headbands, take the headset on and off often, or want the lightest possible fit.\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003eHW510D — over the head (headband)\u003c\/strong\u003e\u003cbr\u003eA traditional headband holding a single earpiece, a bit more stable at a stationary desk. For agents who prefer a classic fit that won't shift.\u003c\/div\u003e\n[\/compare]\n\n\u003ch3\u003eThe EncorePro essentials, in an earhook\u003c\/h3\u003e\n\n\u003cp\u003eLight as it is, the HW530D keeps the EncorePro fundamentals: laser-welded construction for years of use, a noise-canceling boom with visual and tactile positioning guides so every agent sounds clear, and wideband audio. Through the DA90, it adds SoundGuard DIGITAL hearing protection and fleet management. One naming note: that \"digital\" is hearing protection, not active noise cancellation — the EncorePro HW530D has a noise-canceling mic for your caller, but it doesn't cancel ambient sound for you.\u003c\/p\u003e\n\n\u003cp\u003eThe EncorePro HW530D is for the agent who'd rather not wear a headband at all — and for the IT team that still wants the DA90-managed digital system across every desk. It's the lightest way into Poly's contact-center Digital series, durable enough to last, and discreet enough that agents actually keep it on. Pair it with the DA90, size the ear hook, and it all but disappears — backed, like everything here, by HeadsetPlus's lifetime support.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n  \u003cli\u003ePlantronics EncorePro HW530D over-the-ear noise-canceling headset with 6-pin Quick Disconnect\u003c\/li\u003e\n  \u003cli\u003eSmall (88mm) and large (92mm) ear hooks\u003c\/li\u003e\n  \u003cli\u003eFoam ear cushion (fitted)\u003c\/li\u003e\n  \u003cli\u003eClothing clip for cord management\u003c\/li\u003e\n  \u003cli\u003eQuick start guide\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eRequired and sold separately: the Poly DA90 USB audio processor (or a 6-pin MDA526 \/ MDA490) — the HW530D does not connect without it. Plantronics Manager Pro is also sold separately.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n  \u003ctbody\u003e\n    \u003ctr\u003e\n\u003cth\u003eType\u003c\/th\u003e\n\u003ctd\u003eMonaural, over-the-ear (earhook) — no headband\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eSeries\u003c\/th\u003e\n\u003ctd\u003eEncorePro 500 Digital Series\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnector\u003c\/th\u003e\n\u003ctd\u003ePoly 6-pin Quick Disconnect — not compatible with 4-pin Poly cords or amplifiers\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnection (required)\u003c\/th\u003e\n\u003ctd\u003ePoly DA90 USB audio processor, or 6-pin MDA526 \/ MDA490 — sold separately; the headset does not work without one\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMicrophone\u003c\/th\u003e\n\u003ctd\u003eNoise-canceling flexible boom with visual and tactile positioning guides\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eAudio\u003c\/th\u003e\n\u003ctd\u003eWideband (up to 6,800 Hz)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eHearing protection\u003c\/th\u003e\n\u003ctd\u003eSoundGuard DIGITAL (via DA90): acoustic shock limiting, G616 anti-startle, and daily noise-exposure (TWA) tracking\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eManagement\u003c\/th\u003e\n\u003ctd\u003ePlantronics Manager Pro via the DA90 — remote monitoring, configuration, and asset tracking (sold separately)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eFit\u003c\/th\u003e\n\u003ctd\u003eSmall (88mm) and large (92mm) ear hooks; replaceable foam cushion; clothing clip included\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWeight\u003c\/th\u003e\n\u003ctd\u003eApprox. 22 g\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eBuild\u003c\/th\u003e\n\u003ctd\u003eLaser-welded construction for durability\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003ePart number\u003c\/th\u003e\n\u003ctd\u003e203193-01 \/ HP 783P4AA\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWarranty\u003c\/th\u003e\n\u003ctd\u003e2-year manufacturer warranty, plus HeadsetPlus lifetime technical support\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware.\u003c\/strong\u003e Connected through the DA90, the EncorePro HW530D works with PC softphones — Microsoft Teams, Zoom, and others — and, with Plantronics Manager Pro, gives IT fleet-wide monitoring, configuration, and asset tracking. The digital hearing-protection processing runs in the DA90.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eHardware.\u003c\/strong\u003e The EncorePro HW530D requires the Poly DA90 USB audio processor (or a 6-pin MDA526 or MDA490). Its 6-pin Quick Disconnect won't work with standard 4-pin Poly amplifiers or cords. If you don't have a DA90, the standard over-the-ear EncorePro HW530 is the right headset.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003ePlatforms.\u003c\/strong\u003e The EncorePro HW530D is built for IT-managed contact centers — and especially for agents who prefer no headband, move around, or put the headset on and off frequently through the day.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat's the wearing style of the EncorePro HW530D?\u003c\/summary\u003e\u003cp\u003eThe EncorePro HW530D is an over-the-ear (earhook) headset — it hooks over and rests on one ear, with no headband across the top of your head. That makes it discreet, quick to put on and take off, and, at around 22 grams, one of the lightest contact-center headsets available.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the EncorePro HW530D require the DA90?\u003c\/summary\u003e\u003cp\u003eYes. The EncorePro HW530D uses a 6-pin Quick Disconnect and works only with Poly's DA90 USB audio processor (or a 6-pin MDA526 or MDA490). It won't connect to standard 4-pin amplifiers or cords. If you aren't using a DA90, buy the standard over-the-ear EncorePro HW530 instead.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eHow is the EncorePro HW530D different from the HW510D?\u003c\/summary\u003e\u003cp\u003eThe wearing style. The EncorePro HW530D is over-the-ear with no headband — lighter and more discreet. The HW510D is the over-the-head version with a traditional headband, which sits more stably at a desk. Both are mono, Digital-series headsets requiring the DA90, with the same audio and hearing protection.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eHow much does the EncorePro HW530D weigh?\u003c\/summary\u003e\u003cp\u003eThe EncorePro HW530D weighs about 22 grams — among the lightest headsets made, because the earhook design has no headband. That makes it well suited to agents who wear a headset all day or take it on and off frequently.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the EncorePro HW530D have active noise cancellation?\u003c\/summary\u003e\u003cp\u003eNo. The \"digital\" in the EncorePro HW530D refers to SoundGuard DIGITAL hearing protection, not active noise cancellation. It has a noise-canceling microphone that keeps your background out of the caller's ear, but it does not electronically cancel ambient sound for the wearer.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the EncorePro HW530D come with different ear hook sizes?\u003c\/summary\u003e\u003cp\u003eYes. The EncorePro HW530D includes two ear hooks — small (88mm) and large (92mm) — so agents can size the fit to their own ear, plus a clothing clip for cord management. The ear cushion is also replaceable for long-term use.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e\n\n\u003c!-- SUGGESTED: a clear shot of the earhook resting over the ear (no headband), the small vs large ear hooks side by side, and the 6-pin QD connecting to the DA90; only if a real manufacturer URL is available --\u003e","brand":"Plantronics","offers":[{"title":"Default Title","offer_id":46631802536180,"sku":"783P4AA","price":109.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/HW530_825e298d-c690-4a50-8ad0-41fc0b16e09c.jpg?v=1751515797"},{"product_id":"plantronics-encorepro-hw710d-premium-digital-headset-da90","title":"Poly EncorePro HW710D Mono Premium Digital Headset (6-Pin QD, DA90)","description":"\u003ch2\u003eThe Plantronics EncorePro HW710D is the premium tier\u003c\/h2\u003e\n\n\u003cp\u003eAn agent will keep a headset on for an eight-hour shift only if they forget it's there. That's the whole job of the Plantronics EncorePro HW710D Digital Series headset — it's the top-of-the-line 700-series EncorePro, built around luxurious comfort: soft leatherette cushions, an ultra-light nylon-composite frame, and a boom that stays out of your sightline.\u003c\/p\u003e\n\n\u003cp\u003eIt's the mono, over-the-head model in Poly's premium EncorePro 700 Digital line — the same DA90-managed digital system as the 500-series HW510D, but with the materials and refinement Poly reserves for its highest tier. One note up front: it's a discontinued model, so availability is limited.\u003c\/p\u003e\n\n\u003ch2\u003eWhat the 700 series adds over the 500\u003c\/h2\u003e\n\n\u003cp\u003eThe EncorePro HW710D shares the 500 series' contact-center bones — noise-canceling mic, wideband audio, the DA90 digital system — but moves up in materials and comfort. Where the 500 uses foam cushions and aluminium, the 700 uses soft leatherette ear cushions over a high-grade nylon-composite frame with a reinforced headband, for an ultra-lightweight fit aimed at the longest, most demanding shifts.\u003c\/p\u003e\n\n[compare]\n\u003cdiv\u003e\n\u003cstrong\u003eEncorePro 700 (this one)\u003c\/strong\u003e\u003cbr\u003ePremium tier: leatherette cushions, nylon-composite frame, reinforced headband, and an extendable boom. Built for luxurious all-day comfort where it matters most.\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003eEncorePro 500\u003c\/strong\u003e\u003cbr\u003eWorkhorse tier: foam cushions, aircraft-grade aluminium, laser-welded build. More affordable, equally durable, the volume-deployment standard.\u003c\/div\u003e\n[\/compare]\n\n\u003ch3\u003eA boom that stays out of your eyeline\u003c\/h3\u003e\n\n\u003cp\u003eThe 700 series uses a unique extendable boom: it telescopes to position the mic precisely, then sits clear of your peripheral vision so it isn't hovering in your sightline all day.\u003c\/p\u003e\n\n[card title=\"Out of sight, on the money\"]It's a small refinement you notice on hour six — the boom positions for clean voice pickup without sitting at the edge of your vision the way a fixed boom can. Paired with the leatherette cushions, it's why the 700 series is the one centers buy for the people who wear a headset the most.[\/card]\n\n\u003ch2\u003eThe EncorePro HW710D needs the DA90\u003c\/h2\u003e\n\n\u003cp\u003eLike every Digital-series EncorePro, the HW710D uses a 6-pin Quick Disconnect and works only with Poly's DA90 USB audio processor. It is not compatible with standard 4-pin amplifiers or cords — SoundGuard DIGITAL hearing protection and Plantronics Manager Pro management run through the DA90. And one clarification on the name: that \"digital\" is hearing protection, not active noise cancellation — there's a noise-canceling mic for your caller, but no electronic cancellation of the room for you.\u003c\/p\u003e\n\n[callout type=\"honest\"]Two things to weigh before ordering. First, the EncorePro HW710D requires the DA90, sold separately — it won't work on a standard amplifier, and if you're not running the DA90 and Manager Pro, the standard EncorePro HW710 is the headset you want. Second, Poly has discontinued the HW710D, so stock is limited; if you need a premium digital headset you can re-order in volume for years, ask us about current alternatives in the 500 Digital or 700 lines before committing a large fleet to it.[\/callout]\n\n\u003cp\u003eThe EncorePro HW710D is the EncorePro you choose when comfort is the deciding factor — the leatherette-and-nylon premium tier, in the DA90-managed digital system, for the agents who live in a headset and the IT team that wants to manage it centrally. With it now discontinued, it's worth confirming the quantity you need is in stock, and HeadsetPlus's lifetime support stands behind every unit you do get.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n  \u003cli\u003ePlantronics EncorePro HW710D mono noise-canceling headset with 6-pin Quick Disconnect\u003c\/li\u003e\n  \u003cli\u003eSoft leatherette ear cushion (fitted)\u003c\/li\u003e\n  \u003cli\u003eQuick start guide\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eRequired and sold separately: the Poly DA90 USB audio processor — the HW710D does not connect without it. Plantronics Manager Pro is also sold separately.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n  \u003ctbody\u003e\n    \u003ctr\u003e\n\u003cth\u003eType\u003c\/th\u003e\n\u003ctd\u003eMonaural (single-ear), over-the-head, on-ear\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eSeries\u003c\/th\u003e\n\u003ctd\u003eEncorePro 700 Digital Series (premium tier)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnector\u003c\/th\u003e\n\u003ctd\u003ePoly 6-pin Quick Disconnect — not compatible with 4-pin Poly cords or amplifiers\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnection (required)\u003c\/th\u003e\n\u003ctd\u003ePoly DA90 USB audio processor — sold separately; the headset does not work without it\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMicrophone\u003c\/th\u003e\n\u003ctd\u003eNoise-canceling extendable boom — telescopes for precise positioning and stays clear of peripheral vision\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eAudio\u003c\/th\u003e\n\u003ctd\u003eWideband (up to 6,800 Hz)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eHearing protection\u003c\/th\u003e\n\u003ctd\u003eSoundGuard DIGITAL (via DA90): acoustic shock limiting, G616 anti-startle, and daily noise-exposure (TWA) tracking\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eManagement\u003c\/th\u003e\n\u003ctd\u003ePlantronics Manager Pro via the DA90 — remote monitoring, configuration, and asset tracking (sold separately)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eBuild \/ comfort\u003c\/th\u003e\n\u003ctd\u003eHigh-grade nylon-composite frame, reinforced headband, soft leatherette ear cushions; ultra-lightweight\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eAvailability\u003c\/th\u003e\n\u003ctd\u003eDiscontinued by the manufacturer — limited stock\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003ePart number\u003c\/th\u003e\n\u003ctd\u003e78715-101 \/ HP 783N6AA\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWarranty\u003c\/th\u003e\n\u003ctd\u003e2-year manufacturer warranty, plus HeadsetPlus lifetime technical support\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware.\u003c\/strong\u003e Connected through the DA90, the EncorePro HW710D works with PC softphones — Microsoft Teams, Zoom, and others — and, with Plantronics Manager Pro, gives IT fleet-wide monitoring, configuration, and asset tracking. The digital hearing-protection processing runs in the DA90.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eHardware.\u003c\/strong\u003e The EncorePro HW710D requires the Poly DA90 USB audio processor. Its 6-pin Quick Disconnect won't work with standard 4-pin Poly amplifiers or cords. If you don't have a DA90, the standard EncorePro HW710 is the right headset; because the HW710D is discontinued, confirm stock before planning a large deployment.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003ePlatforms.\u003c\/strong\u003e The EncorePro HW710D is built for premium, IT-managed contact centers — customer care, help desks, and telesales — where all-day comfort is the deciding factor and headsets are managed centrally through the DA90.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat's the difference between the EncorePro 700 and 500 series?\u003c\/summary\u003e\u003cp\u003eThe EncorePro 700 series, including the HW710D, is the premium tier: soft leatherette ear cushions, a high-grade nylon-composite frame with a reinforced headband, and a unique extendable boom — built for luxurious, ultra-lightweight all-day comfort. The 500 series uses foam cushions and an aircraft-grade aluminium build at a lower price. Both share the same audio and Digital-series DA90 system.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the EncorePro HW710D require the DA90?\u003c\/summary\u003e\u003cp\u003eYes. The EncorePro HW710D uses a 6-pin Quick Disconnect and works only with Poly's DA90 USB audio processor. It won't connect to standard 4-pin amplifiers or cords. If you aren't using a DA90, the standard EncorePro HW710 is the headset to choose.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eHow is the EncorePro HW710D different from the HW510D?\u003c\/summary\u003e\u003cp\u003eBoth are mono, over-the-head Digital-series headsets requiring the DA90. The HW710D is the premium 700-series version, with leatherette cushions, a nylon-composite frame, and an extendable boom for greater all-day comfort. The HW510D is the 500-series workhorse with foam cushions and an aluminium build at a lower price.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eIs the EncorePro HW710D still available?\u003c\/summary\u003e\u003cp\u003eThe EncorePro HW710D has been discontinued by Poly, so availability is limited to remaining stock. If you need a premium digital headset you can re-order in volume over time, ask about current alternatives in the EncorePro 500 Digital or 700 lines before committing a large fleet to the HW710D.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the EncorePro HW710D have active noise cancellation?\u003c\/summary\u003e\u003cp\u003eNo. The \"digital\" in the EncorePro HW710D refers to SoundGuard DIGITAL hearing protection, not active noise cancellation. It has a noise-canceling microphone that keeps your background out of the caller's ear, but it does not electronically cancel ambient sound for the wearer.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat's special about the EncorePro HW710D's microphone boom?\u003c\/summary\u003e\u003cp\u003eThe EncorePro HW710D uses an extendable boom that telescopes for precise mic positioning and then sits clear of your peripheral vision, so it isn't in your sightline through a long shift. It's one of the comfort refinements that distinguishes the premium 700 series.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e\n\n\u003c!-- SUGGESTED: a close-up of the extendable boom positioned out of the eyeline and the leatherette cushion, plus the 6-pin QD into the DA90; only if a real manufacturer URL is available --\u003e","brand":"Plantronics","offers":[{"title":"Default Title","offer_id":46631802568948,"sku":"783N6AA","price":129.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/hw291n_7aa5cfc5-9516-43cc-9bdd-e35108074475.jpg?v=1751515799"},{"product_id":"epos-sdw-5015-convertible-wireless-dect-headset","title":"EPOS SDW 5015 Convertible Wireless DECT Headset – Dual Connectivity","description":"\u003ch2\u003eThe EPOS SDW 5015 adds Bluetooth later\u003c\/h2\u003e\n\n\u003cp\u003eChoosing a wireless office headset system usually means guessing at your needs three years out — buy for today's desk phone and PC setup, and hope mobile connectivity never becomes a requirement. The EPOS SDW 5015 removes that guesswork: its base station accepts an optional Bluetooth USB dongle that adds mobile phone connectivity whenever you need it, without buying a new headset system.\u003c\/p\u003e\n\n\u003cp\u003eIt's a mono, convertible wireless DECT headset with dual connectivity to a desk phone and a computer softphone at the same time, three wearing styles (over-the-head, over-the-ear, and behind-the-neck), and a two-microphone system with own-voice detection technology. It's certified for Microsoft Skype for Business, protected by 128-bit encryption and DECT Security certification, and rated for up to 10 hours of talk time with a busylight built into the headset itself.\u003c\/p\u003e\n\n\u003ch2\u003eDo I need the SDW 5016, or can the SDW 5015 add mobile later?\u003c\/h2\u003e\n\n\u003cp\u003eYou don't have to decide today. The EPOS SDW 5015 covers desk phone and PC\/softphone connectivity out of the box, and its base station has a slot for an optional Bluetooth mini-USB dongle that adds mobile phone support whenever it becomes necessary — no new headset, no new base station, just the dongle.\u003c\/p\u003e\n\n[card title=\"Buy for today, add mobile when you need it\"]The SDW 5016 ships with Bluetooth mobile support built in from day one; the EPOS SDW 5015 doesn't need to. If most of your calls run through a desk phone and a computer right now, the SDW 5015 covers that at a lower cost, and the upgrade path to mobile stays open through the dongle slot on the base station — a genuinely rare case of a wireless headset system that doesn't lock you into today's requirements.[\/card]\n\n[compare]\n\u003cdiv\u003e\n\u003cstrong\u003eEPOS SDW 5015\u003c\/strong\u003e\u003cbr\u003eDesk phone and PC\/softphone, dual connectivity built in. Add a Bluetooth dongle later for mobile support.\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003eEPOS SDW 5016\u003c\/strong\u003e\u003cbr\u003eDesk phone, PC\/softphone, and Bluetooth mobile connectivity from the start. Higher price for the built-in third connection.\u003c\/div\u003e\n[\/compare]\n\n\u003ch3\u003eOne base, any headset — built for hot-desking\u003c\/h3\u003e\n\n\u003cp\u003eAny headset in the SDW 5000 range pairs to any compatible SDW base station in seconds, just by setting it in the cradle. On a shared desk or during training, that means swapping headsets between people without a re-pairing process — genuinely useful on a floor where the same base station serves more than one person across a shift.\u003c\/p\u003e\n\n\u003ch2\u003eDoes the EPOS SDW 5015 need a lifter to answer calls?\u003c\/h2\u003e\n\n\u003cp\u003eOnly for the desk phone side, and only if you want to answer or end calls away from your desk. The EPOS SDW 5015 lets you roam freely once a call is connected on either the desk phone or the PC softphone side. But starting or ending a call remotely on the desk phone connection requires either an EHS-compatible phone or a separately sold HSL10 II handset lifter — the same requirement as EPOS's other desk-phone DECT headsets. The PC\/softphone side never needs a lifter; answering there is handled entirely through software.\u003c\/p\u003e\n\n[callout type=\"honest\"]Don't assume dual connectivity changes this rule — it doesn't. If your calls come mostly through the desk phone and you want to answer hands-free from across the room, budget for an EHS cable (if your phone supports it) or an HSL10 II lifter. If your calls run through the computer softphone instead, you're covered without either accessory.[\/callout]\n\n\u003ch3\u003eOwn-voice detection: two microphones with one job\u003c\/h3\u003e\n\n[stat]590 ft range, 10-hour talk time[\/stat]\n\n\u003cp\u003eThe EPOS SDW 5015's noise-canceling boom carries two microphones working together with own-voice detection technology — rather than just filtering generic background noise, the system specifically identifies your voice and separates it from everything around it. That's the same super wideband sound standard EPOS builds across its IMPACT 5000 Series, and it's rated for up to 590 feet of range line of sight, or about 180 feet through a typical office layout, with a full charge lasting up to 10 hours and recovering in about an hour.\u003c\/p\u003e\n\n\u003ch3\u003eBuilt with real encryption, not just marketing\u003c\/h3\u003e\n\n\u003cp\u003eThe EPOS SDW 5015 uses 128-bit encryption with Protected Pairing and DECT Security certification — not a vague \"secure connection\" claim, but a specific standard meant to keep calls from being intercepted over the air. For a headset carrying sensitive customer conversations, that's not a checkbox feature.\u003c\/p\u003e\n\n\u003cp\u003eThe EPOS SDW 5015 is the headset for an office that isn't ready to commit to exactly what its communication setup will look like in three years — dual connectivity that covers desk phone and PC today, real security standards protecting every call, and a base station that adapts to hot-desking without a re-pairing hassle. Add the Bluetooth dongle whenever mobile becomes part of the picture, and it's ready without a system replacement.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n  \u003cli\u003eEPOS SDW 5015 mono wireless DECT headset with three wearing style attachments\u003c\/li\u003e\n  \u003cli\u003eBase station with charging cradle\u003c\/li\u003e\n  \u003cli\u003ePower supply unit\u003c\/li\u003e\n  \u003cli\u003eQuick start guide\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe HSL10 II handset lifter, EHS cables, and the Bluetooth mobile dongle are not included and are sold separately.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n  \u003ctbody\u003e\n    \u003ctr\u003e\n\u003cth\u003eType\u003c\/th\u003e\n\u003ctd\u003eMonaural (single-ear), convertible — over-the-head, over-the-ear, or behind-the-neck\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eSeries\u003c\/th\u003e\n\u003ctd\u003eEPOS IMPACT 5000 Series\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWireless technology\u003c\/th\u003e\n\u003ctd\u003eDECT\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnectivity\u003c\/th\u003e\n\u003ctd\u003eDual — desk phone and PC\/softphone simultaneously; optional Bluetooth mobile dongle adds a third connection\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eRange\u003c\/th\u003e\n\u003ctd\u003eUp to 590 ft (180 m) line of sight; approx. 180 ft in a typical office\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eTalk time\u003c\/th\u003e\n\u003ctd\u003eUp to 10 hours\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eCharge time\u003c\/th\u003e\n\u003ctd\u003eApprox. 1 hour for a full charge\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMicrophone\u003c\/th\u003e\n\u003ctd\u003eTwo-microphone noise-canceling system with own-voice detection technology; digital MEMs microphones\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eAudio\u003c\/th\u003e\n\u003ctd\u003eSuper wideband sound\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eSecurity\u003c\/th\u003e\n\u003ctd\u003e128-bit encryption, Protected Pairing, DECT Security certification\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eCertification\u003c\/th\u003e\n\u003ctd\u003eMicrosoft Skype for Business certified; UC optimized for major platforms\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eIndicator\u003c\/th\u003e\n\u003ctd\u003eIntegrated busylight (external desk busylight available as an accessory)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConferencing\u003c\/th\u003e\n\u003ctd\u003eBase station supports syncing up to three additional wireless headsets for group listening or training\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eRemote answering\u003c\/th\u003e\n\u003ctd\u003eRoams freely once connected; requires an EHS-compatible phone or a separately sold HSL10 II lifter to answer\/end desk phone calls remotely. No lifter needed for PC\/softphone calls\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eSoftware\u003c\/th\u003e\n\u003ctd\u003eEPOS HeadSetup Pro Manager for remote configuration and fleet management\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eHot-desking\u003c\/th\u003e\n\u003ctd\u003eAny SDW 5000 series headset pairs to any compatible base station within seconds\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003ePart number\u003c\/th\u003e\n\u003ctd\u003e1000597\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWarranty\u003c\/th\u003e\n\u003ctd\u003e2-year manufacturer warranty, plus HeadsetPlus lifetime technical support\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware.\u003c\/strong\u003e The EPOS SDW 5015 is certified for Microsoft Skype for Business and UC optimized for other major softphone platforms. EPOS HeadSetup Pro Manager lets IT configure and monitor devices across a fleet remotely.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eHardware.\u003c\/strong\u003e The base station connects simultaneously to a desk phone and a computer via USB. Remote desk-phone answering requires an EHS-compatible phone or a separately sold HSL10 II lifter. An optional Bluetooth mini-USB dongle adds mobile phone connectivity to the same base station.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003ePlatforms.\u003c\/strong\u003e The EPOS SDW 5015 is built for office professionals managing calls across a desk phone and a computer, hot-desked or shared-desk environments, and any workplace planning to add mobile connectivity down the line without replacing hardware.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n  \u003cdetails\u003e\u003csummary\u003eCan I add Bluetooth to the EPOS SDW 5015 later?\u003c\/summary\u003e\u003cp\u003eYes. The EPOS SDW 5015's base station accepts an optional Bluetooth mini-USB dongle that adds mobile phone connectivity whenever needed, without requiring a new headset or base station purchase.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the EPOS SDW 5015 need a lifter to answer calls?\u003c\/summary\u003e\u003cp\u003eOnly on the desk phone side. The EPOS SDW 5015 requires an EHS-compatible phone or a separately sold HSL10 II lifter to answer or end desk phone calls remotely. The PC\/softphone connection needs no lifter, since answering happens through software.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat's the difference between the SDW 5015 and the SDW 5016?\u003c\/summary\u003e\u003cp\u003eThe EPOS SDW 5016 includes Bluetooth mobile connectivity built in from the start. The SDW 5015 covers desk phone and PC\/softphone connectivity and can add the same Bluetooth mobile support later through an optional base station dongle.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat is own-voice detection on the EPOS SDW 5015?\u003c\/summary\u003e\u003cp\u003eOwn-voice detection is part of the EPOS SDW 5015's two-microphone system — rather than just filtering generic background noise, it specifically identifies the wearer's voice and separates it from ambient sound for clearer calls in noisy environments.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eHow far can I roam with the EPOS SDW 5015?\u003c\/summary\u003e\u003cp\u003eThe EPOS SDW 5015 is rated for up to 590 feet line of sight, and around 180 feet in a typical office once walls and furniture reduce the range.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eCan multiple people share the same EPOS SDW 5015 base station?\u003c\/summary\u003e\u003cp\u003eYes. Any headset in the SDW 5000 series pairs to a compatible base station within seconds, making the EPOS SDW 5015 practical for hot-desking, shift changes, and training scenarios where headsets move between users.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e","brand":"EPOS","offers":[{"title":"Default Title","offer_id":46631802798324,"sku":"1000597","price":329.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/SDW5015.jpg?v=1751515815"},{"product_id":"epos-sdw-5065-stereo-wireless-dect-headset","title":"EPOS SDW 5065 Stereo Wireless DECT Headset - Dual Connectivity","description":"\u003ch2\u003eThe EPOS SDW 5065 Wireless Headset\u003c\/h2\u003e\n\n\u003cp\u003eNot every desk needs a mobile phone connection built into the headset. If your team works the desk phone and the computer softphone and that's the whole call flow, paying for Bluetooth mobile pairing you'll never use doesn't make sense. The EPOS SDW 5065 wireless headset is built for exactly that setup — dual connectivity to a desk phone and a PC, both ears covered, without the mobile phone hardware tacked on.\u003c\/p\u003e\n\n\u003cp\u003eIt's the same double-sided, stereo shell as EPOS's SDW 5066, running on the same DECT wireless core — just without the BTD 800 Bluetooth dongle that gives the 5066 its mobile phone connection. If you don't need that third leg, the EPOS SDW 5065 wireless headset gets you the same call quality and comfort for less.\u003c\/p\u003e\n\n\u003ch2\u003eBuild the exact headset you need\u003c\/h2\u003e\n\u003cp\u003eOne decision to make before checkout: whether you want hands-free desk phone answering.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eHeadset only.\u003c\/strong\u003e You'll connect to your desk phone and PC softphone, and answer desk phone calls by hand — fine if the phone's within reach.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eHeadset + HSL10 II handset lifter bundle.\u003c\/strong\u003e The lifter raises your desk phone's handset automatically when you accept a call from the headset, so you can answer without being at your desk.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eHow the EPOS SDW 5065 wireless headset connects\u003c\/h2\u003e\n\u003cp\u003eThe EPOS SDW 5065 wireless headset connects to two devices: your desk phone, directly through the base station, and your computer, over USB for softphone calls. That's the dual in \"dual connectivity\" — desk phone and PC, not desk phone and mobile. If your team needs a mobile phone in the mix, the triple-connectivity SDW 5066 adds a Bluetooth dongle for that third device; the SDW 5065 skips it.\u003c\/p\u003e\n\n\u003cp\u003eThe link between the headset and its base station runs on DECT, not Bluetooth — a dedicated voice-frequency protocol that holds a clean connection out to 590 ft line of sight, or roughly 180 ft in a typical office once walls and furniture are in the way.\u003c\/p\u003e\n\n[callout type=\"honest\"]\"Dual connect\" describes desk phone plus PC — not two mobile devices. If your team needs to pair a cell phone to the headset, this isn't the model; the SDW 5066 (triple connectivity) adds that with an included Bluetooth dongle.[\/callout]\n\n\u003ch3\u003eStereo sound built for calls and noisy offices\u003c\/h3\u003e\n\u003cp\u003eThe double-sided, stereo design covers both ears, which matters more in an open-plan office than a spec sheet makes it sound — one ear open to the room means you're hearing the call and the office at the same time, and that split attention shows up in call quality. Two noise-cancelling microphones with own-voice detection pick your voice out of the background rather than muting everything by the same amount, and the stereo drivers double as a decent set of music headphones between calls.\u003c\/p\u003e\n\n\u003ch2\u003eEPOS SDW 5065 battery life and range\u003c\/h2\u003e\n\u003cp\u003eThe EPOS SDW 5065 wireless headset runs up to 14 hours of talk time in narrowband mode. Run it in super wideband for the best call audio and expect a few hours less over a full shift — the higher-fidelity mode costs battery life to deliver clearer sound. A 30-minute charge gets you to 50%, and the headset weighs 136 g (4.8 oz), light enough that an eight-hour day doesn't turn into an ear-fatigue problem.\u003c\/p\u003e\n\n[stat]Up to 590 ft line-of-sight range · Up to 14 hrs narrowband talk time · 136 g headset weight[\/stat]\n\n\u003ch3\u003eShared desks and group calls\u003c\/h3\u003e\n\u003cp\u003eUp to four SDW 5000 series headsets can join a single base station at once — useful for pulling a colleague into a call or running a training session without a separate base for each person. Hot desking lets the headset re-pair to a different base quickly, which matters for hybrid teams that don't sit at the same desk every day.\u003c\/p\u003e\n\n[compare]\u003cdiv\u003e\n\u003cstrong\u003eEPOS SDW 5065\u003c\/strong\u003e\u003cbr\u003eDual connectivity: desk phone + PC. No mobile pairing. Lower cost for teams that don't need it.\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003eEPOS SDW 5066\u003c\/strong\u003e\u003cbr\u003eTriple connectivity: desk phone + PC + mobile, via included Bluetooth dongle. Same shell, same battery, adds mobile.\u003c\/div\u003e[\/compare]\n\n\u003ch3\u003eSecurity and hearing protection\u003c\/h3\u003e\n\u003cp\u003eCalls run on 128-bit encryption with DECT Security certification and Protected Pairing, so the headset stays locked to its own base station. EPOS's ActiveGard technology caps sound pressure at 118 dB, protecting your hearing from a sudden spike on the line.\u003c\/p\u003e\n\n\u003cp\u003eThis is the headset for a desk-phone-and-computer world — call center seats, reception desks, anywhere the workflow lives between two devices and a mobile connection would just be an unused feature you paid for. Skip what you don't need, keep the DECT range and stereo sound that make the SDW line worth buying in the first place.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n\u003cli\u003eEPOS IMPACT SDW 60 HS headset (binaural, stereo)\u003c\/li\u003e\n\u003cli\u003eEPOS IMPACT SDW 5 BS base station\u003c\/li\u003e\n\u003cli\u003eUSB cable\u003c\/li\u003e\n\u003cli\u003eAC power supply\u003c\/li\u003e\n\u003cli\u003eAudio cable\u003c\/li\u003e\n\u003cli\u003eQuick start guide\u003c\/li\u003e\n\u003cli\u003eHSL10 II handset lifter — included only with the bundle option\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eSpec\u003c\/th\u003e\n\u003cth\u003eDetail\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWearing style\u003c\/td\u003e\n\u003ctd\u003eBinaural, stereo\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWeight\u003c\/td\u003e\n\u003ctd\u003e136 g \/ 4.8 oz\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWireless technology\u003c\/td\u003e\n\u003ctd\u003eDECT (headset to base station) — no Bluetooth\/mobile connectivity\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRange\u003c\/td\u003e\n\u003ctd\u003eUp to 590 ft line of sight, up to ~180 ft typical office environment\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eTalk time\u003c\/td\u003e\n\u003ctd\u003eUp to 14 hrs narrowband\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCharge time\u003c\/td\u003e\n\u003ctd\u003e~90 min full charge, 50% in 30 min fast charge\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMicrophone\u003c\/td\u003e\n\u003ctd\u003eDual noise-cancelling microphones with own-voice detection\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFrequency response\u003c\/td\u003e\n\u003ctd\u003e150 Hz – 11 kHz (super wideband)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSecurity\u003c\/td\u003e\n\u003ctd\u003e128-bit encryption, DECT Security certification, Protected Pairing\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eHearing protection\u003c\/td\u003e\n\u003ctd\u003eEPOS ActiveGard, SPL capped at 118 dB\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eConnectivity\u003c\/td\u003e\n\u003ctd\u003eDual: desk phone + PC\/softphone (USB) — no mobile phone connection\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCertification\u003c\/td\u003e\n\u003ctd\u003eCertified for Skype for Business, optimized for Microsoft Teams and other UC platforms\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWarranty\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware:\u003c\/strong\u003e Managed and configured through EPOS Connect for individual users, or EPOS Manager for IT admins deploying and monitoring headsets across a team.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eHardware:\u003c\/strong\u003e Connects to a desk phone via the base station (handset lifter or electronic hook-switch cable sold separately, or included in the bundle option above) and to a PC or Mac via the included USB cable. No Bluetooth dongle is included, so no mobile phone connection is available on this model.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003ePlatforms:\u003c\/strong\u003e Certified for Skype for Business and optimized for Microsoft Teams, Zoom, and other major UC and softphone platforms. Teams that need mobile phone pairing should look at the triple-connectivity SDW 5066 instead.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n\u003cdetails\u003e\u003csummary\u003eDoes the EPOS SDW 5065 wireless headset connect to a mobile phone?\u003c\/summary\u003e\u003cp\u003eNo. The EPOS SDW 5065 wireless headset offers dual connectivity to a desk phone and a PC\/softphone only — it doesn't include the Bluetooth dongle needed for mobile pairing. For desk phone, PC, and mobile in one headset, the SDW 5066 is the triple-connectivity option.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eHow long does the EPOS SDW 5065 battery last?\u003c\/summary\u003e\u003cp\u003eThe EPOS SDW 5065 wireless headset runs up to 14 hours of talk time in narrowband mode. A 30-minute charge brings it back to 50%.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eWhat's the difference between the EPOS SDW 5065 and SDW 5066?\u003c\/summary\u003e\u003cp\u003eBoth are double-sided, stereo headsets on the same DECT base station with the same 590 ft range and battery life. The SDW 5065 connects to a desk phone and PC only; the SDW 5066 adds a Bluetooth dongle for a mobile phone connection as well.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eIs the EPOS SDW 5065 wireless headset certified for Microsoft Teams?\u003c\/summary\u003e\u003cp\u003eThis SKU is certified for Skype for Business and optimized to work with Microsoft Teams, but it doesn't carry Microsoft's formal Teams certification badge.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eCan more than one headset connect to the same base station?\u003c\/summary\u003e\u003cp\u003eYes. Up to four EPOS SDW 5000 series headsets can connect to a single base station for group calls or training sessions, and the headset supports hot desking for teams that rotate desks.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eWhat's included with the EPOS SDW 5065 wireless headset?\u003c\/summary\u003e\u003cp\u003eThe box includes the headset, base station, USB cable, power supply, and audio cable. The handset lifter is included only if you choose the bundle option.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e","brand":"EPOS","offers":[{"title":"Default Title","offer_id":46631802863860,"sku":"1000605","price":379.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/SDW5065.jpg?v=1751515820"},{"product_id":"epos-sdw-5066-stereo-wireless-dect-headset","title":"EPOS SDW 5066 Stereo Wireless DECT Headset - Triple Connectivity","description":"\u003ch2\u003eThe EPOS SDW 5066 Wireless Headset\u003c\/h2\u003e\n\n\u003cp\u003eOpen-plan offices don't stay quiet, and a single-sided headset leaves one ear exposed to all of it. The EPOS SDW 5066 wireless headset covers both ears instead, so the keyboard clatter, the conversation two desks over, and the HVAC hum stay outside while you're on a call — and it still gives you the same desk phone, PC, and mobile phone connectivity as the rest of the SDW 5000 line.\u003c\/p\u003e\n\n\u003cp\u003eIt's the binaural, stereo sibling to EPOS's single-sided SDW 5036 — same base station, same DECT wireless core, same triple-device flexibility, just built for people who want both ears covered rather than one ear free for the room.\u003c\/p\u003e\n\n\u003ch2\u003eBuild the exact headset you need\u003c\/h2\u003e\n\u003cp\u003eOne real decision to make before checkout: whether you're answering the desk phone hands-free.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eHeadset only.\u003c\/strong\u003e You'll connect to your desk phone, PC, and mobile phone, and pick up desk phone calls by hand — fine if the phone's within reach.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eHeadset + HSL10 II handset lifter bundle.\u003c\/strong\u003e The lifter raises your desk phone's handset automatically when you accept a call from the EPOS SDW 5066 wireless headset, so you can answer hands-free even if you're not standing right at your desk.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eHow the EPOS SDW 5066 wireless headset connects to three devices\u003c\/h2\u003e\n\u003cp\u003eThe EPOS SDW 5066 wireless headset links to its base station over DECT, not Bluetooth — a dedicated voice-frequency protocol that holds a stable connection out to 590 ft line of sight (roughly 180 ft in a typical office once walls and furniture come into play). Bluetooth only enters the picture for the mobile phone leg, handled by the included BTD 800 USB dongle plugged into the base station. Your desk phone connects to the base station directly, and your computer connects over USB for softphone calls.\u003c\/p\u003e\n\n[callout type=\"honest\"]In HeadsetPlus's own testing of the SDW 5066, the DECT connection to the base station held up well, but the Bluetooth pairing to a mobile phone was the weaker link of the system — normal for a dongle-based Bluetooth setup, and worth knowing if your team leans heavily on the mobile connection specifically.[\/callout]\n\n\u003ch3\u003eStereo sound built for both calls and music\u003c\/h3\u003e\n\u003cp\u003eBecause the EPOS SDW 5066 is stereo rather than mono, it doubles as a genuinely usable pair of headphones between calls — HeadsetPlus's hands-on review specifically called out strong sound quality streaming music from a PC, ahead of rival headsets it was tested against in the same review. For calls, the dual noise-cancelling microphones with own-voice detection technology pick your voice out of the room rather than just turning everything down evenly.\u003c\/p\u003e\n\n\u003ch2\u003eEPOS SDW 5066 battery life and range\u003c\/h2\u003e\n\u003cp\u003eThe EPOS SDW 5066 wireless headset runs up to 14 hours of talk time in narrowband mode, or up to 9 hours if you're using super wideband audio — the higher-fidelity mode draws more power, so budget a few fewer hours on a heavy call day. A 30-minute charge gets you back to 50%, and the headset weighs 136 g (4.8 oz), light enough for an eight-hour shift without ear fatigue.\u003c\/p\u003e\n\n[stat]Up to 590 ft line-of-sight range · Up to 14 hrs narrowband talk time · 136 g headset weight[\/stat]\n\n\u003ch3\u003eThe busy light is more useful than a status LED usually is\u003c\/h3\u003e\n\u003cp\u003eThe integrated busy light on the EPOS SDW 5066 changes color by context rather than just switching on and off — red while you're on a call, purple when it's connected to your computer, blue while charging, and a flashing blue when a call is coming in and you've stepped away from the desk. That last one is the detail that actually saves a missed call.\u003c\/p\u003e\n\n\u003ch3\u003eShared desks and group calls\u003c\/h3\u003e\n\u003cp\u003eHot desking lets the headset pair to a different base station quickly, useful for hybrid teams that don't sit in the same seat every day. Separately, up to four SDW 5000 series headsets can join a single base station at once, so a colleague can be pulled into a call without needing their own base.\u003c\/p\u003e\n\n[compare]\u003cdiv\u003e\n\u003cstrong\u003eDECT (headset ↔ base station)\u003c\/strong\u003e\u003cbr\u003eDedicated voice frequency, longer reliable range, holds up well in crowded office RF environments.\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003eBluetooth (base station ↔ mobile phone)\u003c\/strong\u003e\u003cbr\u003eStandard dongle-based pairing for the mobile leg only — solid, but the more variable connection of the two.\u003c\/div\u003e[\/compare]\n\n\u003ch3\u003eSecurity and hearing protection\u003c\/h3\u003e\n\u003cp\u003eCalls run on 128-bit encryption with DECT Security certification and Protected Pairing, keeping the headset locked to its own base station. EPOS's ActiveGard technology caps sound pressure at 118 dB, so a sudden volume spike on the line doesn't hit your ear at full force.\u003c\/p\u003e\n\n\u003cp\u003eOne honest note from HeadsetPlus's own review: the ear cups don't fold flat, and the headband runs a little snug for larger heads — worth knowing if portability or an especially roomy fit matters to you. Everything else about the build held up well under daily office use, and if you need one ear free instead of both covered, the single-sided SDW 5036 is the direct alternative in the same series.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n\u003cli\u003eEPOS IMPACT SDW 60 HS headset (binaural, stereo)\u003c\/li\u003e\n\u003cli\u003eEPOS IMPACT SDW 5 BS base station\u003c\/li\u003e\n\u003cli\u003eBTD 800 USB Bluetooth dongle (for mobile phone pairing)\u003c\/li\u003e\n\u003cli\u003eUSB cable\u003c\/li\u003e\n\u003cli\u003eAC power supply\u003c\/li\u003e\n\u003cli\u003eAudio cable\u003c\/li\u003e\n\u003cli\u003eQuick start guide\u003c\/li\u003e\n\u003cli\u003eHSL10 II handset lifter — included only with the bundle option\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eSpec\u003c\/th\u003e\n\u003cth\u003eDetail\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWearing style\u003c\/td\u003e\n\u003ctd\u003eBinaural, stereo\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWeight\u003c\/td\u003e\n\u003ctd\u003e136 g \/ 4.8 oz\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWireless technology\u003c\/td\u003e\n\u003ctd\u003eDECT (headset to base station), Bluetooth via included BTD 800 dongle (mobile)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRange\u003c\/td\u003e\n\u003ctd\u003eUp to 590 ft line of sight, up to ~180 ft typical office environment\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eTalk time\u003c\/td\u003e\n\u003ctd\u003eUp to 14 hrs narrowband, up to 9 hrs super wideband\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCharge time\u003c\/td\u003e\n\u003ctd\u003e~90 min full charge, 50% in 30 min fast charge\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMicrophone\u003c\/td\u003e\n\u003ctd\u003eDual noise-cancelling microphones with own-voice detection\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFrequency response\u003c\/td\u003e\n\u003ctd\u003e150 Hz – 11 kHz (super wideband)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSecurity\u003c\/td\u003e\n\u003ctd\u003e128-bit encryption, DECT Security certification, Protected Pairing\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eHearing protection\u003c\/td\u003e\n\u003ctd\u003eEPOS ActiveGard, SPL capped at 118 dB\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eConnectivity\u003c\/td\u003e\n\u003ctd\u003eTriple: desk phone, PC\/softphone (USB), mobile (Bluetooth dongle)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCertification\u003c\/td\u003e\n\u003ctd\u003eCertified for Skype for Business, optimized for Microsoft Teams and other UC platforms\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWarranty\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware:\u003c\/strong\u003e Managed and configured through EPOS Connect for individual users, or EPOS Manager for IT admins deploying and monitoring headsets across a team.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eHardware:\u003c\/strong\u003e Connects to a desk phone via the base station (handset lifter or electronic hook-switch cable sold separately, or included in the bundle option above), to a PC or Mac via USB for softphone calls, and to a mobile phone via the included BTD 800 Bluetooth dongle.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003ePlatforms:\u003c\/strong\u003e Certified for Skype for Business and optimized for Microsoft Teams, Zoom, and other major UC and softphone platforms. Organizations requiring formal Microsoft Teams certification should ask about the EPOS SDW 5066T variant instead.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n\u003cdetails\u003e\u003csummary\u003eHow long does the EPOS SDW 5066 wireless headset battery last?\u003c\/summary\u003e\u003cp\u003eThe EPOS SDW 5066 wireless headset runs up to 14 hours of talk time in narrowband mode, or up to 9 hours in the higher-fidelity super wideband mode. A 30-minute charge brings it back to 50%.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eIs the EPOS SDW 5066 wireless headset certified for Microsoft Teams?\u003c\/summary\u003e\u003cp\u003eThis SKU is certified for Skype for Business and optimized to work cleanly with Microsoft Teams, but it doesn't carry Microsoft's formal Teams certification. The EPOS SDW 5066T is the variant built specifically for that certification.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eWhat's the difference between the EPOS SDW 5066 and SDW 5036?\u003c\/summary\u003e\u003cp\u003eThe EPOS SDW 5066 is the binaural, stereo version covering both ears, built for noisy or open-plan offices. The SDW 5036 is the single-sided mono version for people who want one ear free to hear the room. Both share the same base station, DECT range, and triple connectivity.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eDoes the EPOS SDW 5066 wireless headset work with a desk phone?\u003c\/summary\u003e\u003cp\u003eYes. The base station connects to your desk phone directly, and an optional handset lifter or electronic hook-switch cable lets you answer hands-free from the headset without touching the phone.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eCan more than one headset connect to the same base station?\u003c\/summary\u003e\u003cp\u003eYes. Up to four EPOS SDW 5000 series headsets can connect to a single base station for group calls, and the headset supports hot desking for hybrid teams that don't sit at a fixed desk every day.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eWhat's included with the EPOS SDW 5066 wireless headset?\u003c\/summary\u003e\u003cp\u003eThe box includes the headset, base station, BTD 800 USB Bluetooth dongle, USB cable, power supply, and audio cable. The handset lifter is included only if you choose the bundle option.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e","brand":"EPOS","offers":[{"title":"Default Title","offer_id":46631802896628,"sku":"1000629","price":399.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/SDW5065_b770f470-abbb-4580-a63c-e1060860396d.jpg?v=1751515822"},{"product_id":"sennheiser-sc-60-usb-ml-stereo-headset-microsoft-teams","title":"Sennheiser SC 60 USB ML Stereo Headset – Microsoft Teams Certified","description":"\u003ch2\u003eThe Sennheiser SC 60 solves a naming mystery\u003c\/h2\u003e\n\n\u003cp\u003eLook up a Sennheiser SC 60 and you'll see \"ML\" tacked onto the name with no explanation anywhere on the box. The Sennheiser SC 60 USB ML earned that suffix years ago when it was first certified for Microsoft Lync — the predecessor to Skype for Business, which itself gave way to Microsoft Teams — and the name simply never got updated as the certification did. It's the same badge, just with an older label still attached.\u003c\/p\u003e\n\n\u003cp\u003eWhat it actually is: a wired, stereo USB headset built for people whose day runs on voice calls — Teams meetings, Skype for Business, customer support lines, dictation software. Both ears covered, a noise-canceling microphone on a bendable boom, wideband audio, and a two-year international warranty. Plug it into a USB-A port and Windows recognizes it immediately, with no drivers to install.\u003c\/p\u003e\n\n\u003ch2\u003eWhat does \"ML\" mean on the Sennheiser SC 60?\u003c\/h2\u003e\n\n\u003cp\u003eML refers to the Sennheiser SC 60's original certification for Microsoft Lync, the unified communications platform that came before Skype for Business and, eventually, Microsoft Teams. The certification carried forward as the platform evolved — the Sennheiser SC 60 USB ML works with Teams today — but the naming convention stuck around unchanged, which is why the letters show up with no obvious meaning attached.\u003c\/p\u003e\n\n[card title=\"A badge that outlived its name\"]This happens more often than you'd think with long-running product lines. The certification underneath the ML badge kept pace with Microsoft's platform changes — Lync to Skype for Business to Teams — but Sennheiser never renamed the SKU. If you're buying today, treat \"ML\" as shorthand for \"Microsoft-certified,\" not as a reference to a platform that no longer exists.[\/card]\n\n\u003ch2\u003eDoes the Sennheiser SC 60 block background noise?\u003c\/h2\u003e\n\n\u003cp\u003eOnly on the way out. The Sennheiser SC 60's noise cancellation is microphone-side — it filters keyboard clatter, air conditioning hum, and nearby conversation out of your outgoing voice, so the person on the other end of the call hears you clearly. The ear cups themselves don't actively cancel incoming sound; the isolation you get from them is passive, just the physical seal of the cushion against your ear.\u003c\/p\u003e\n\n[callout type=\"honest\"]Set your expectations correctly here: the Sennheiser SC 60 is not an ANC headset. If you're picturing electronics that quiet the room around you, that's a different category of product. What this headset actually does — clean up your voice before it reaches the call — is arguably the more useful feature for a business headset, since it's the caller's experience, not yours, that determines whether a meeting goes smoothly.[\/callout]\n\n\u003ch3\u003eAlso sold as the EPOS Impact SC 60\u003c\/h3\u003e\n\n\u003cp\u003eSennheiser's enterprise headset division became EPOS through a joint venture restructuring, so this same part number now appears under two names depending on where you're shopping — \"Sennheiser SC 60 USB ML\" and \"EPOS Impact SC 60 USB ML\" are the identical headset, same model 1000551. If a comparison site shows you both, you're not missing a different product; you're looking at the same one under its current and legacy branding.\u003c\/p\u003e\n\n\u003ch3\u003eBuilt for a full shift, tuned to protect hearing\u003c\/h3\u003e\n\n[stat]85 dB average, all day[\/stat]\n\n\u003cp\u003ePer B\u0026amp;H Photo Video's listing, the Sennheiser SC 60 weighs 2.33 ounces (about 66 grams) — light enough to disappear over a long shift — and its ActiveGard technology combines with EU Noise at Work limits to hold average sound exposure to 85 dB across the day, while also cutting off sudden spikes before they reach your ears. The boom mic rotates a full 340 degrees, well past the 180-degree swing most USB headsets offer, so it repositions cleanly whether you wear it left-eared or right-eared.\u003c\/p\u003e\n\n\u003ch3\u003eZero-configuration deployment\u003c\/h3\u003e\n\n\u003cp\u003ePlug the Sennheiser SC 60 into a USB-A port and it's ready — no driver download, no software install, nothing to configure. That's a real advantage for an IT team rolling this out across a floor: fewer support tickets on day one, and a braided 3-meter cable with strain relief built to survive the tug of a standing desk or dual-monitor setup without fraying at the connector.\u003c\/p\u003e\n\n[checklist]\n\u003cli\u003eMicrosoft Teams\u003c\/li\u003e\n\u003cli\u003eSkype for Business\u003c\/li\u003e\n\u003cli\u003eZoom\u003c\/li\u003e\n\u003cli\u003eCisco platforms\u003c\/li\u003e\n\u003cli\u003eGoTo Meeting\u003c\/li\u003e\n\u003cli\u003eNuance Dragon speech recognition software\u003c\/li\u003e\n[\/checklist]\n\n\u003cp\u003eThe Sennheiser SC 60 USB ML is the headset for anyone whose job is built on being heard clearly — both ears covered against an open-plan office, a microphone that strips out the room before your voice reaches the call, and a two-year warranty that reflects Sennheiser's own confidence in it. Plug it in, and it works the same day it arrives, backed by HeadsetPlus's lifetime support.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n  \u003cli\u003eSennheiser SC 60 USB ML stereo headset with inline call control unit\u003c\/li\u003e\n  \u003cli\u003ePre-mounted foam ear cushions\u003c\/li\u003e\n  \u003cli\u003eQuick start guide\u003c\/li\u003e\n  \u003cli\u003eSafety guide\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n  \u003ctbody\u003e\n    \u003ctr\u003e\n\u003cth\u003eType\u003c\/th\u003e\n\u003ctd\u003eBinaural (stereo, both-ear), over-the-head, large ear cushions\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eAlso sold as\u003c\/th\u003e\n\u003ctd\u003eEPOS Impact SC 60 USB ML (same part number, current branding)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMicrophone\u003c\/th\u003e\n\u003ctd\u003eNoise-canceling boom, rotates 340°; wideband audio via EPOS Voice technology\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eNoise handling\u003c\/th\u003e\n\u003ctd\u003eMicrophone-side noise cancellation only; passive isolation from ear cushions (not active noise cancellation)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnector\u003c\/th\u003e\n\u003ctd\u003eUSB-A, fixed cable with inline control unit\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eControls\u003c\/th\u003e\n\u003ctd\u003eInline answer\/end, mute, volume\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eCertification\u003c\/th\u003e\n\u003ctd\u003eMicrosoft Teams and Skype for Business certified (\"ML\" = original Microsoft Lync certification, carried forward)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eHearing protection\u003c\/th\u003e\n\u003ctd\u003eActiveGard technology — limits average exposure to 85 dB, blocks sudden sound spikes, EU Noise at Work compliant\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eCable\u003c\/th\u003e\n\u003ctd\u003eBraided, approx. 3 meters, with strain relief\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWeight\u003c\/th\u003e\n\u003ctd\u003e2.33 oz (approx. 66 g)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eDriver requirements\u003c\/th\u003e\n\u003ctd\u003eNone — plug-and-play on Windows\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003ePart number\u003c\/th\u003e\n\u003ctd\u003e1000551 (also listed as 504547)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWarranty\u003c\/th\u003e\n\u003ctd\u003e2-year international manufacturer warranty, plus HeadsetPlus lifetime technical support\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware.\u003c\/strong\u003e The Sennheiser SC 60 USB ML is certified for Microsoft Teams and Skype for Business, and works with Zoom, Cisco platforms, GoTo Meeting, and Nuance Dragon speech recognition software. No drivers are required — Windows recognizes it automatically on connection.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eHardware.\u003c\/strong\u003e The headset connects via a fixed USB-A cable with an inline control unit for calls; there's no detachable connector or separate dongle to lose.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003ePlatforms.\u003c\/strong\u003e The Sennheiser SC 60 is built for office professionals, remote workers, and contact center agents spending four or more hours a day on voice calls, and for open-plan environments where a single-ear headset lets in too much competing noise.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat does \"ML\" mean on the Sennheiser SC 60?\u003c\/summary\u003e\u003cp\u003eML refers to the Sennheiser SC 60's original certification for Microsoft Lync, the UC platform that preceded Skype for Business and, eventually, Microsoft Teams. The certification updated as the platform did, but the naming never changed — so the Sennheiser SC 60 USB ML works with Teams today despite the legacy label.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the Sennheiser SC 60 have noise cancellation?\u003c\/summary\u003e\u003cp\u003eThe Sennheiser SC 60's noise cancellation is microphone-side only — it filters background sound out of your outgoing voice, not incoming sound around you. The ear cushions provide passive isolation from their physical seal, but this is not an active noise cancellation (ANC) headset.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eIs the Sennheiser SC 60 the same as the EPOS Impact SC 60?\u003c\/summary\u003e\u003cp\u003eYes. Sennheiser's enterprise headset division became EPOS through a joint venture restructuring, so the Sennheiser SC 60 USB ML and the EPOS Impact SC 60 USB ML are the identical headset under the same part number, 1000551.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the Sennheiser SC 60 work with Zoom and other platforms besides Teams?\u003c\/summary\u003e\u003cp\u003eYes. Beyond its Microsoft Teams and Skype for Business certification, the Sennheiser SC 60 USB ML works with Zoom, Cisco platforms, GoTo Meeting, and speech recognition software like Nuance Dragon.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eHow much does the Sennheiser SC 60 weigh?\u003c\/summary\u003e\u003cp\u003eThe Sennheiser SC 60 USB ML weighs about 2.33 ounces (66 grams), light enough for extended wear across a full shift of calls.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the Sennheiser SC 60 need drivers installed?\u003c\/summary\u003e\u003cp\u003eNo. The Sennheiser SC 60 is plug-and-play on Windows — connect it to a USB-A port and it's recognized immediately, with no driver download or software configuration required.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e","brand":"Sennheiser","offers":[{"title":"Default Title","offer_id":46631806501108,"sku":"1000551","price":60.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/sc60ml.jpg?v=1751515859"},{"product_id":"plantronics-savi-8220-8220-m-extra-replacement-headset-w-cradle","title":"Plantronics Savi 8220 8220-M Extra, Replacement Headset w\/cradle","description":"\u003cp\u003e   \u003cfont face=\"Arial\" style=\"FONT-SIZE: 9pt\"\u003e\u003c!--StartFragment --\u003e\u003c!--StartFragment --\u003e\u003cspan id=\"cke_bm_105S\" style=\"display: none;\"\u003e \u003c\/span\u003e\u003cspan id=\"cke_bm_104S\" style=\"display: none;\"\u003e \u003c\/span\u003e\u003cspan id=\"cke_bm_106S\" style=\"display: none;\"\u003e \u003c\/span\u003ePlantronics Savi 8220, 8220-M replacement\/Extra headset\u003cfont color=\"#333333\"\u003e with cradle \u003c\/font\u003efor the \u003c\/font\u003e\u003ca href=\"https:\/\/headsetplus.com\/product2049\/product_info.html\"\u003ePlantronics Savi 8220\u003c\/a\u003e, \u003ca href=\"https:\/\/headsetplus.com\/product2053\/product_info.html\"\u003ePlantronics Savi 8220-M\u003c\/a\u003e \u003cspan style=\"font-family: Arial; font-size: 9pt;\"\u003ewireless headset system. This is the spare headset for the Plantronics Savi 8200 series headset.\u003c\/span\u003e\u003c\/p\u003e  \u003cp\u003e   \u003cfont face=\"Verdana\"\u003e\u003cfont face=\"Arial\" style=\"FONT-SIZE: 9pt\"\u003e\u003cstrong\u003eKey Features:\u003c\/strong\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/p\u003e  \u003cul\u003e   \u003cli\u003e    \u003cfont face=\"Verdana\"\u003e\u003cfont face=\"Arial\" style=\"FONT-SIZE: 9pt\"\u003eGenuine Plantronics Spare headset for the Plantronics Savi 8200 series\u003c\/font\u003e\u003c\/font\u003e\n\u003c\/li\u003e   \u003cli\u003e    Also can be use with W8210 \u0026amp; W8210-M base\u003c\/li\u003e   \u003cli\u003e    \u003cspan style=\"font-size: 9pt; font-family: Arial;\"\u003eIncludes \u003c\/span\u003e\u003cfont color=\"#0066cc\" style=\"font-size: 9pt; font-family: Arial;\"\u003e\u003cfont color=\"#0066cc\"\u003eear cushioins, and battery, and cradle\u003c\/font\u003e\u003c\/font\u003e\n\u003c\/li\u003e  \u003c\/ul\u003e  \u003cp class=\"arrow\"\u003e   \u003cspan style=\"font-size: 13.5pt; font-family: Arial, sans-serif;\"\u003eOld Poly part # 211423-02\u003c\/span\u003e\u003cspan style=\"font-size: 13.5pt;\"\u003e\u003co:p\u003e\u003c\/o:p\u003e\u003c\/span\u003e\u003c\/p\u003e  \u003cp\u003e   \u003cspan style=\"font-size: 13.5pt; font-family: Arial, sans-serif;\"\u003eNew HP part # 85T31AA#ABA\u003c\/span\u003e\u003cspan style=\"font-size: 13.5pt;\"\u003e\u003co:p\u003e\u003c\/o:p\u003e\u003c\/span\u003e\u003c\/p\u003e  \u003cp\u003e    \u003c\/p\u003e  \u003cp\u003e   \u003cfont face=\"Verdana\"\u003e\u003cfont face=\"Arial\" style=\"FONT-SIZE: 9pt\"\u003e\u003cstrong\u003e\u003cfont color=\"#0000ff\"\u003eHow to pair\/subscribe the new Savi 8220 spare headset to the base:\u003c\/font\u003e\u003c\/strong\u003e\u003cbr\u003e   \u003cbr\u003e   Simply put your headset back in the Savi 8220 base. The power\/subscription light (white light on the base) flashes during the subscription\/pairing process and turns solid when the headset pairs successfully.\u003cbr\u003e   \u003cbr\u003e   \u003cstrong\u003eimportant:\u003c\/strong\u003e Only the last paired headset will work, so you will have to repeat this process whenever you need to use a new Savi 8220 headset with the same system.\u003cspan id=\"cke_bm_106E\" style=\"display: none;\"\u003e \u003c\/span\u003e\u003cspan id=\"cke_bm_104E\" style=\"display: none;\"\u003e \u003c\/span\u003e\u003cspan id=\"cke_bm_105E\" style=\"display: none;\"\u003e \u003c\/span\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/p\u003e","brand":"Plantronics","offers":[{"title":"Default Title","offer_id":46631806599412,"sku":"85T31AA#ABA","price":199.96,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/211423-02.jpg?v=1751515863"}],"url":"https:\/\/headsetplus.com\/collections\/cell-phone-headsets.oembed?page=7","provider":"Headset Plus","version":"1.0","type":"link"}