{"title":"Headsets for Landline Phones","description":"\u003ch2\u003ePick the headset for your landline phone, at home or in the office\u003c\/h2\u003e\n\u003cp\u003eThe right headset for a landline phone depends on the jack. A desk phone with a headset port takes the Plantronics EncorePro HW510 (corded) or the Plantronics CS540 (wireless), and a phone with only a handset port takes a Polaris model such as the PW510, which includes the amplifier. A home cordless phone needs a corded headset and a 2.5 mm cable.\u003c\/p\u003e\n\n\u003cdiv data-zone=\"below-products\"\u003e\u003c\/div\u003e\n\n\u003ch2\u003eHeadset for landline phone: match your phone to the parts\u003c\/h2\u003e\n\u003cp\u003eA corded headset can't plug into a landline phone on its own. It ends in a quick-disconnect plug, and something has to join that plug to the phone. Which part you buy depends on your phone, and getting it wrong is the most common reason a landline headset gets sent back.\u003c\/p\u003e\n\u003cfigure class=\"hsp-table\" data-hsp-best=\"\" data-hsp-layout=\"stack\" role=\"group\" tabindex=\"0\"\u003e\u003cfigcaption class=\"hsp-table__title\"\u003eMatch your phone to the headset\u003c\/figcaption\u003e\n\u003ctable\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eYour phone\u003c\/th\u003e\n\u003cth\u003eWhat you buy\u003c\/th\u003e\n\u003cth\u003eStart with\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eDesk phone with a headset port and headset key\u003c\/td\u003e\n\u003ctd\u003eA corded headset and the bottom cable for your phone\u003c\/td\u003e\n\u003ctd\u003eEncorePro HW510\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePhone with only a handset port\u003c\/td\u003e\n\u003ctd\u003eA headset with an amplifier. Polaris models include one\u003c\/td\u003e\n\u003ctd\u003ePW510 for one ear, PW520 for two\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCorded phone, and you want to walk away from it\u003c\/td\u003e\n\u003ctd\u003eA wireless headset, plus a handset lifter or EHS cable to answer\u003c\/td\u003e\n\u003ctd\u003eCS540\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eHome cordless phone with a 2.5 mm jack\u003c\/td\u003e\n\u003ctd\u003eA corded headset and a 2.5 mm cable\u003c\/td\u003e\n\u003ctd\u003eEncorePro HW510 with a Plantronics 2.5 mm cable\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003ch2\u003eCorded telephone headsets for desk and office landline phones\u003c\/h2\u003e\n\u003cp\u003eCorded is the right default for a landline headset: nothing to charge and nothing to pair. Headsets for corded telephones split into two groups. If the phone has a headset port and a headset key, you need only the matching bottom cable. If it doesn't, an amplifier sits between the handset and the phone, and a Polaris model comes with one.\u003c\/p\u003e\n\u003cp\u003ePoly headsets only work with Poly amplifiers and cables, and Jabra headsets only with Jabra. The quick-disconnect plugs look alike but aren't interchangeable, so a Jabra Biz 1500 with a Poly amplifier is two parts that won't talk to each other. Mono or two ears is a real choice too. The HW510 leaves one ear open so you hear the room, and the HW520 covers both to shut it out.\u003c\/p\u003e\n\u003ch2\u003eWireless headsets for landline phones\u003c\/h2\u003e\n\u003cp\u003eA wireless headset needs no amplifier, because its base does that job and plugs into your phone. The CS540 is still the most popular wireless desk phone headset: it weighs 21 grams, reaches up to 350 feet and talks for up to 7 hours. To answer a call from across the room, add an HL10 handset lifter or an EHS cable. The CS540 and HL10 are also sold together as a bundle.\u003c\/p\u003e\n\u003ch2\u003eHeadsets for home phones and cordless phones\u003c\/h2\u003e\n\u003cp\u003eA home cordless phone has a 2.5 mm jack, not a headset port. Many people look for a cordless telephone headset here, but the headset is corded and the cable does the connecting: a Plantronics 2.5 mm quick-disconnect cable for a Plantronics headset, or Jabra's 2.5 mm adapter cord for a Jabra. Check that your phone has the jack before you buy.\u003c\/p\u003e\n\u003cp\u003eA corded one-line home phone, such as the Panasonic KX-TSC11-B, can take a wireless headset instead. Pair it with an HL10 lifter and the headset answers the call for you.\u003c\/p\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n\u003cdetails\u003e\u003csummary\u003eCan I use a Bluetooth headset with a landline phone?\u003c\/summary\u003e\u003cp\u003eNot directly, because a landline phone has no Bluetooth. A Bluetooth headset for a landline phone comes with a base that plugs into the phone, as the Poly Voyager 5200 Office and the Poly Savi 8240 do.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eCan I use a wireless headset with a cordless phone?\u003c\/summary\u003e\u003cp\u003eNo. A wireless headset base needs a corded handset to lift, and a cordless phone doesn't have one. A cordless phone takes a corded headset on its 2.5 mm or 3.5 mm jack instead.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e","products":[{"product_id":"jabra-gn2125-noise-canceling-binaural-headset","title":"Jabra GN2125 Noise-Canceling Binaural Headset (QD, Direct Connect or Telecoil)","description":"\u003ch2\u003eThe Jabra GN2125 covers both ears\u003c\/h2\u003e\n\n\u003cp\u003eIn an open-plan office, the hard part isn't hearing your caller — it's hearing your caller over the dozen conversations three feet away. The Jabra GN2125 noise canceling binaural headset answers that by covering both ears, sealing the floor out so the only voice you're tracking is the one on the line.\u003c\/p\u003e\n\n\u003cp\u003eIt's a corded, single-purpose desk-phone headset from Jabra's long-running 2100 series — light, durable, built for full shifts. It comes in three versions, and one is unusual: alongside the standard Quick Disconnect and a ready-to-wire desk-phone bundle, there's a telecoil version made specifically for people who wear hearing aids.\u003c\/p\u003e\n\n\u003ch2\u003eBuild the exact Jabra GN2125 you need\u003c\/h2\u003e\n\n\u003cp\u003eThree versions. The first question is whether the wearer uses a hearing aid; after that, it's how the headset connects to the phone.\u003c\/p\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003e\u003csvg class=\"hsp-inline-icon\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"\u003e\u003cpath d=\"M4 13a8 8 0 0116 0\"\u003e\u003c\/path\u003e\u003crect x=\"3\" y=\"12\" width=\"4\" height=\"7\" rx=\"1.5\"\u003e\u003c\/rect\u003e\u003crect x=\"17\" y=\"12\" width=\"4\" height=\"7\" rx=\"1.5\"\u003e\u003c\/rect\u003e\u003cpath d=\"M17 17l-5 3\"\u003e\u003c\/path\u003e\u003ccircle cx=\"11.5\" cy=\"20.5\" r=\"1.5\" fill=\"currentColor\" stroke=\"none\"\u003e\u003c\/circle\u003e\u003c\/svg\u003e Headset Only (Quick Disconnect).\u003c\/strong\u003e The standard binaural Jabra GN2125 with a Jabra QD end and nothing else. Pick this if you already run Jabra cords or amplifiers at the desk, or you'll order the connection separately.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003e\u003csvg class=\"hsp-inline-icon\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"\u003e\u003cpath d=\"M4 13a8 8 0 0116 0\"\u003e\u003c\/path\u003e\u003crect x=\"3\" y=\"12\" width=\"4\" height=\"7\" rx=\"1.5\"\u003e\u003c\/rect\u003e\u003crect x=\"17\" y=\"12\" width=\"4\" height=\"7\" rx=\"1.5\"\u003e\u003c\/rect\u003e\u003cpath d=\"M17 17l-5 3\"\u003e\u003c\/path\u003e\u003ccircle cx=\"11.5\" cy=\"20.5\" r=\"1.5\" fill=\"currentColor\" stroke=\"none\"\u003e\u003c\/circle\u003e\u003c\/svg\u003e Direct Connect Bundle (includes RJ9 cord).\u003c\/strong\u003e The same headset plus an RJ9 cord that plugs into a desk phone's headset port — a complete kit for phones with an RJ9 jack.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003e\u003csvg class=\"hsp-inline-icon\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"\u003e\u003cpath d=\"M4 13a8 8 0 0116 0\"\u003e\u003c\/path\u003e\u003crect x=\"3\" y=\"12\" width=\"4\" height=\"7\" rx=\"1.5\"\u003e\u003c\/rect\u003e\u003crect x=\"17\" y=\"12\" width=\"4\" height=\"7\" rx=\"1.5\"\u003e\u003c\/rect\u003e\u003cpath d=\"M17 17l-5 3\"\u003e\u003c\/path\u003e\u003ccircle cx=\"11.5\" cy=\"20.5\" r=\"1.5\" fill=\"currentColor\" stroke=\"none\"\u003e\u003c\/circle\u003e\u003c\/svg\u003e Telecoil version (hearing-aid compatible).\u003c\/strong\u003e A binaural GN2125 with a telecoil built into the earpiece, for a wearer whose hearing aid has a T-coil. Pick this when the user keeps their hearing aids in and needs the phone audio to reach them cleanly. It still needs a connection cord or amplifier, like the others.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eHow the Jabra GN2125 Telecoil works with hearing aids\u003c\/h2\u003e\n\n\u003cp\u003eThe Jabra GN2125 Telecoil sends phone audio to a hearing aid magnetically instead of acoustically. A telecoil (T-coil) sits on the plain back side of one earpiece; the wearer switches their hearing aid to its \"T\" setting, holds that side of the earpiece against the aid, and the call passes inductively — straight into the hearing aid, bypassing its microphone.\u003c\/p\u003e\n\n\u003cp\u003eThat bypass is the entire point. When a hearing aid's own microphone sits near a speaker, it tends to squeal with feedback and re-amplifies the room along with the call. Sending the audio by induction skips both problems — no feedback whistle, and none of the surrounding noise the aid would otherwise pull in.\u003c\/p\u003e\n\n\u003cdiv class=\"hsp-compare\"\u003e\n\u003cdiv\u003e\n\u003cstrong\u003eTelecoil (inductive)\u003c\/strong\u003e\u003cbr\u003eAudio passes magnetically into the hearing aid's T-coil, bypassing its mic. No feedback squeal, and the room noise an aid would amplify never enters the signal.\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003eStandard earpiece (acoustic)\u003c\/strong\u003e\u003cbr\u003eSound plays out a speaker into the ear or the hearing-aid mic. Fine for typical hearing, but for many aid wearers it invites feedback and re-amplified background noise.\u003c\/div\u003e\n\u003c\/div\u003e\n\n\u003cdiv class=\"hsp-callout hsp-callout-honest\"\u003eThe Telecoil version only helps if the wearer's hearing aid actually has a telecoil and it's switched to the \"T\" program — not every aid includes one, and some need an audiologist to enable it. Confirm the user has a working T-coil before ordering this version; if they don't, the standard Jabra GN2125 is the right pick. The Job Accommodation Network (AskJAN) lists the GN2125 Telecoil among headset options for hearing-aid users, which makes it a common starting point for workplace accommodations.\u003c\/div\u003e\n\n\u003ch2\u003eWill the Jabra GN2125 connect to your phone?\u003c\/h2\u003e\n\n\u003cp\u003eNot on its own — every version of the Jabra GN2125 ends in a Quick Disconnect and needs a bridge to the phone. For a desk phone with an RJ9 headset port, the direct-connect cord (in the Bundle) plugs straight in. For a phone without one, or to add inline volume and mute, you connect through a Jabra amplifier instead. This applies to all three versions, the Telecoil included — confirm your phone model before choosing, and budget the cord or amplifier into a Headset-Only or Telecoil order.\u003c\/p\u003e\n\n\u003ch3\u003eBoth ears, and a mic that fights the room\u003c\/h3\u003e\n\n\u003cp\u003eCovering both ears is the binaural advantage: quiet or weak callers come through clearly, and the conversations around you fade back. The flex-boom noise-canceling microphone does the same job in reverse, keeping the floor's noise out of what your caller hears. Bend the boom to your mouth once and it holds position.\u003c\/p\u003e\n\n\u003ch3\u003eA built-in guard for your hearing\u003c\/h3\u003e\n\n\u003cdiv class=\"hsp-feature-card\"\u003e\n\u003ch3 class=\"hsp-feature-card-title\"\u003ePeakStop caps the spikes\u003c\/h3\u003eJabra's PeakStop technology holds sudden bursts — line tones, fax screeches, feedback — inside a safe range before they reach your ears. On a high-volume desk, and especially for anyone already managing their hearing, that protection adds up across a shift.\u003c\/div\u003e\n\n\u003ch3\u003eComfortable enough to forget\u003c\/h3\u003e\n\n\u003cp\u003eA click-stop headband keeps its setting once adjusted, and the pillow-soft cushions rest lightly over both ears. The GN2125 is light enough that a full shift doesn't turn into a headache, and the cushions are replaceable when they flatten with use.\u003c\/p\u003e\n\n\u003cp\u003eMost binaural headsets force one decision — block the room or don't. The Jabra GN2125 lets you make a second, quieter one: whether the person wearing it has hearing needs the standard versions can't meet. That's rare in a corded desk-phone headset, and it's why the GN2125 has stayed in catalogs long after flashier models came and went. Match the version to the wearer and the phone, and it works, shift after shift.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n  \u003cli\u003eJabra GN2125 noise canceling binaural headset — click-stop headband, soft ear cushions, flex-boom NC microphone\u003c\/li\u003e\n  \u003cli\u003eJabra Quick Disconnect end\u003c\/li\u003e\n  \u003cli\u003eQuick start guide\u003c\/li\u003e\n  \u003cli\u003eRJ9 direct-connect desk phone cord — included with the Direct Connect Bundle only\u003c\/li\u003e\n  \u003cli\u003eTelecoil-equipped earpiece — on the Telecoil version only\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHeadset Only and the Telecoil version ship without a connection cord; you supply the RJ9 cord or a Jabra amplifier. The Direct Connect Bundle includes the RJ9 cord for phones with a headset port.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n  \u003ctbody\u003e\n    \u003ctr\u003e\n\u003cth\u003eType\u003c\/th\u003e\n\u003ctd\u003eBinaural (both-ear) corded headset\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eSeries\u003c\/th\u003e\n\u003ctd\u003eJabra (GN Netcom) 2100 series\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMicrophone\u003c\/th\u003e\n\u003ctd\u003eNoise-canceling, flex (bendable) boom\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eHearing protection\u003c\/th\u003e\n\u003ctd\u003eJabra PeakStop (sudden-sound limiting)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eHearing-aid compatibility\u003c\/th\u003e\n\u003ctd\u003eTelecoil version only — T-coil on the plain side of the earpiece; works with standard telecoil-equipped hearing aids set to \"T\"\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eHeadband\u003c\/th\u003e\n\u003ctd\u003eClick-stop, adjustable; pillow-soft ear cushions\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnector\u003c\/th\u003e\n\u003ctd\u003eJabra Quick Disconnect\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnection\u003c\/th\u003e\n\u003ctd\u003eRequires a Jabra amplifier or direct-connect cord; RJ9 cord included with the Direct Connect Bundle\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eTelecoil part number\u003c\/th\u003e\n\u003ctd\u003e2127-80-54 (Telecoil version)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWarranty\u003c\/th\u003e\n\u003ctd\u003e2-year manufacturer warranty (Jabra)\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware.\u003c\/strong\u003e The Jabra GN2125 is an analog Quick Disconnect headset — no USB, no drivers, no Microsoft Teams or Zoom certification on its own. To use it with a computer softphone, you'd add a Jabra USB-to-QD adapter; for a dedicated PC headset, a purpose-built USB model is usually the better choice.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eHardware.\u003c\/strong\u003e The GN2125 connects to a desk phone through an RJ9 direct-connect cord into the phone's headset port (included with the Bundle), or through a Jabra amplifier for phones without a headset port. Jabra's direct-connect and Smart Cords cover a wide range of desk phones — check your phone model against Jabra's compatibility guide before choosing.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003ePlatforms.\u003c\/strong\u003e The Jabra GN2125 is built for desk-phone telephony in contact centers and offices, where binaural coverage helps agents lock onto the call. The Telecoil version extends that to hearing-aid users, making it a practical option for workplace accessibility and ADA accommodations.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat is the Jabra GN2125 noise canceling binaural headset?\u003c\/summary\u003e\u003cp\u003eThe Jabra GN2125 is a corded, both-ear (binaural) desk-phone headset from Jabra's 2100 series, with a noise-canceling flex-boom mic, a click-stop headband, and a Jabra Quick Disconnect. It comes in standard, RJ9-bundle, and telecoil (hearing-aid compatible) versions, and is aimed at contact centers and offices.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eHow does the Jabra GN2125 Telecoil version work with hearing aids?\u003c\/summary\u003e\u003cp\u003eThe Jabra GN2125 Telecoil has a telecoil built into the earpiece that sends phone audio magnetically into a hearing aid. The wearer switches their hearing aid to the \"T\" setting and holds the plain side of the earpiece against the aid; the call passes inductively into the aid, bypassing its microphone, which avoids feedback squeal and re-amplified room noise.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWill the Jabra GN2125 work with any hearing aid?\u003c\/summary\u003e\u003cp\u003eOnly the Telecoil version is hearing-aid compatible, and only with aids that have a telecoil switched to the \"T\" program. Not every hearing aid includes a telecoil, and some need an audiologist to enable it — confirm the wearer has a working T-coil before ordering. If they don't, the standard GN2125 is the right choice.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the Jabra GN2125 connect to my desk phone?\u003c\/summary\u003e\u003cp\u003eThe Jabra GN2125 works with most desk phones, but not on its own — it ends in a Quick Disconnect. If your phone has an RJ9 headset port, the included direct-connect cord (in the Bundle) plugs straight in; if not, you connect through a Jabra amplifier. This is true of all three versions, so plan a cord or amplifier into a Headset-Only or Telecoil order.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat's the difference between the Jabra GN2125 and the GN2124?\u003c\/summary\u003e\u003cp\u003eThe GN2125 is binaural — it covers both ears to block out the room. The GN2124 is monaural, covering one ear so you stay aware of your surroundings. Both are 2100-series corded headsets with a noise-canceling flex boom and a Quick Disconnect; the GN2125 also offers a telecoil version for hearing-aid users.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eShould I get Headset Only, the Direct Connect Bundle, or the Telecoil version?\u003c\/summary\u003e\u003cp\u003eChoose the Telecoil version if the wearer uses a telecoil-equipped hearing aid. Otherwise, choose the Direct Connect Bundle if your desk phones have an RJ9 headset port (it arrives ready to use), or Headset Only if you already have Jabra cords or amplifiers in place. The headset is the same binaural GN2125 in every case.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e\n\n\u003c!-- SUGGESTED: simple diagram of the telecoil path — earpiece T-coil sending audio inductively to a hearing aid set to \"T\" — plus an image of the RJ9 cord plugging into a desk phone headset port --\u003e","brand":"Jabra","offers":[{"title":"Telecoil Version (Hearing Aid)","offer_id":48504443994356,"sku":"2127-80-54","price":239.96,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/2125.jpg?v=1751512802"},{"product_id":"plantronics-pth100-spectralink-nortel-wlan-mono-headset","title":"Plantronics PTH100 SpectraLink \u0026 Nortel WLAN Mono Noise-Canceling Headset","description":"\u003ch2\u003eThe PTH100 stops the SpectraLink buzz\u003c\/h2\u003e\n\n\u003cp\u003ePlug a normal headset into a SpectraLink handset and you'll often hear it before your caller does — a faint buzz or hum riding under every call. The Plantronics PTH100 exists to solve exactly that. It's a mono, noise-canceling headset with specially shielded cords, built so SpectraLink and Nortel WLAN wireless handsets stay quiet.\u003c\/p\u003e\n\n\u003cp\u003eIt isn't a different-sounding headset or a fancier one. The PTH100 is a standard Plantronics H-series mono headset with one critical change: shielding in the cable that blocks the interference these wireless phones produce. Everything else is the familiar headband with a noise-canceling mic and a Quick Disconnect.\u003c\/p\u003e\n\n\u003ch2\u003eWhy a standard headset buzzes on SpectraLink\u003c\/h2\u003e\n\n\u003cp\u003eSpectraLink and Nortel WLAN handsets are wireless, and the radio they use to stay connected leaks enough interference that an ordinary headset cord picks it up and turns it into an audible buzz or hum. The PTH100's cords are shielded to block that interference, so the line stays clean. That's why you can't just use any Plantronics headset with these phones — it has to be the shielded version.\u003c\/p\u003e\n\n[card title=\"One invisible change, and it's the whole point\"]The PTH100 looks like any other mono Plantronics headset because, apart from the cords, it is one. The shielding is invisible, and it's the entire reason the product exists: it's what turns a buzzing, unusable connection into a clean call on a SpectraLink or Nortel WLAN handset. Same comfort, same noise-canceling mic — just cords that don't pick up the phone's radio.[\/card]\n\n\u003ch2\u003eWhich phones the PTH100 fits\u003c\/h2\u003e\n\n\u003cp\u003eThe PTH100 is made for SpectraLink wireless handsets and the Nortel and Avaya phones built on the same platform. It's certified for the SpectraLink PTB410, LTB100, E340, H340, I640, 8020, and 8030, and it's also the shielded headset for the Nortel WLAN 2210 and 2211.\u003c\/p\u003e\n\n\u003cp\u003eBecause it ships with both a 2.5mm and a 3.5mm shielded cable, the PTH100 connects to whichever jack your handset uses — there's nothing else to buy and no amplifier involved. If your phone isn't a SpectraLink or Nortel WLAN handset, though, you don't need the PTH100.\u003c\/p\u003e\n\n[callout type=\"honest\"]Buy the PTH100 only if you have one of these wireless handsets. The shielded cord is the one thing that sets it apart, and it solves a problem that only these SpectraLink and Nortel WLAN phones have. On a standard desk phone or softphone, a regular Plantronics headset will work just as well and cost less — so match the PTH100 to the phone it's built for, and use a standard headset everywhere else.[\/callout]\n\n\u003ch3\u003ePTH100 or PTH200?\u003c\/h3\u003e\n\n\u003cp\u003eSpectraLink users have two shielded options, and the choice comes down to your environment.\u003c\/p\u003e\n\n[compare]\n\u003cdiv\u003e\n\u003cstrong\u003ePTH100 — headband, noise-canceling mic\u003c\/strong\u003e\u003cbr\u003eA mono headband with a noise-canceling microphone. The pick for normal or noisy environments, where you need to keep background noise out of the call.\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003ePTH200 — earhook, voice tube\u003c\/strong\u003e\u003cbr\u003eAn over-the-ear style with a clear voice tube instead of a mic. The pick for relatively quiet environments and anyone who prefers an earhook.\u003c\/div\u003e\n[\/compare]\n\n\u003cp\u003eThe PTH100 is a single-purpose tool, and it does that one job completely: a clean, buzz-free connection to a SpectraLink or Nortel WLAN handset, in a comfortable mono headset with the right shielded cables already in the box. If you run these wireless phones, it's the headset built for them, backed by HeadsetPlus's lifetime support.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n  \u003cli\u003ePlantronics PTH100 mono noise-canceling headband headset with Quick Disconnect\u003c\/li\u003e\n  \u003cli\u003eShielded 2.5mm connector cable (QD to 2.5mm)\u003c\/li\u003e\n  \u003cli\u003eShielded 3.5mm connector cable (QD to 3.5mm)\u003c\/li\u003e\n  \u003cli\u003eSoft ear cushion (fitted) and quick start guide\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eBoth cables are included, so the PTH100 connects to whichever jack your SpectraLink or Nortel WLAN handset uses — no amplifier or extra parts needed.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n  \u003ctbody\u003e\n    \u003ctr\u003e\n\u003cth\u003eType\u003c\/th\u003e\n\u003ctd\u003eMonaural (single-ear), over-the-head headband\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMicrophone\u003c\/th\u003e\n\u003ctd\u003eNoise-canceling\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnector\u003c\/th\u003e\n\u003ctd\u003ePoly Quick Disconnect (QD)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eIncluded cables\u003c\/th\u003e\n\u003ctd\u003eTwo shielded QD cables — 2.5mm (old 64279-02) and 3.5mm (old 40845-01)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003ePurpose\u003c\/th\u003e\n\u003ctd\u003eShielded cords mitigate the buzz\/hum that SpectraLink and Nortel WLAN wireless handsets cause with standard headsets\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eCompatible handsets\u003c\/th\u003e\n\u003ctd\u003eSpectraLink PTB410, LTB100, E340, H340, I640, 8020, 8030; Nortel WLAN 2210 \/ 2211; SpectraLink-built Nortel and Avaya wireless handsets\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eBase \/ lineage\u003c\/th\u003e\n\u003ctd\u003ePlantronics H-series mono noise-canceling headset (historically based on the H51N SupraPlus)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eQuiet-environment alternative\u003c\/th\u003e\n\u003ctd\u003ePTH200 (earhook style with clear voice tube)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003ePart number\u003c\/th\u003e\n\u003ctd\u003e783Q1AA+85Q37AA+85S11AA (older part 61934-11)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWarranty\u003c\/th\u003e\n\u003ctd\u003e2-year manufacturer warranty, plus HeadsetPlus lifetime technical support\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003eHandsets.\u003c\/strong\u003e The PTH100 is built for SpectraLink wireless handsets — the PTB410, LTB100, E340, H340, I640, 8020, and 8030 — and for the Nortel WLAN 2210 and 2211 and the SpectraLink-platform Nortel and Avaya wireless phones. Confirm your exact model before ordering.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eConnection.\u003c\/strong\u003e The headset ends in a Poly Quick Disconnect and includes two shielded cables, 2.5mm and 3.5mm, so it plugs directly into the headset jack on your handset. No amplifier or additional cord is required.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eNote.\u003c\/strong\u003e The shielding addresses interference specific to these wireless handsets. On a standard desk phone, softphone, or any other platform, you don't need the PTH100 — a regular Plantronics H-series headset is the correct, lower-cost choice there.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhy do I need the PTH100 instead of a standard headset for SpectraLink?\u003c\/summary\u003e\u003cp\u003eSpectraLink and Nortel WLAN handsets are wireless, and their radio leaks interference that an ordinary headset cord picks up as an audible buzz or hum. The Plantronics PTH100 uses shielded cords that block that interference, keeping the line clean. A standard headset will buzz on these phones, which is exactly the problem the PTH100 is built to solve.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhich SpectraLink phones does the PTH100 work with?\u003c\/summary\u003e\u003cp\u003eThe PTH100 is certified for the SpectraLink PTB410, LTB100, E340, H340, I640, 8020, and 8030, and it's also the shielded headset for the Nortel WLAN 2210 and 2211 and SpectraLink-built Nortel and Avaya wireless handsets. If your model isn't on this list, confirm it before ordering.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the PTH100 come with the cable I need?\u003c\/summary\u003e\u003cp\u003eYes. The PTH100 ships with both a 2.5mm and a 3.5mm shielded cable, so it connects to whichever jack your SpectraLink or Nortel WLAN handset uses. Nothing else is required — no amplifier and no extra cord.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat's the difference between the PTH100 and the PTH200?\u003c\/summary\u003e\u003cp\u003eBoth are shielded SpectraLink headsets. The PTH100 is a headband with a noise-canceling microphone, for normal or noisy environments. The PTH200 is an earhook style with a clear voice tube instead of a mic, for relatively quiet environments. Choose the PTH100 when you need to keep background noise out of the call.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eIs the PTH100 noise-canceling?\u003c\/summary\u003e\u003cp\u003eYes. The PTH100 has a noise-canceling microphone that keeps your background out of the caller's ear, in a comfortable single-ear headband. It's the noise-canceling member of the shielded SpectraLink pair; the PTH200 uses a voice tube instead.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e\n\n\u003c!-- SUGGESTED: a clear photo of the two included shielded cables (2.5mm and 3.5mm) alongside the headset, to make \"both cables included\" obvious; only if a real manufacturer URL is available --\u003e","brand":"Plantronics","offers":[{"title":"Default Title","offer_id":46631683064052,"sku":"783Q1AA+85Q37AA+85S11AA","price":169.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/PTH100.jpg?v=1751513066"},{"product_id":"jabra-gn2124-4-in-1-flex-mono-headset","title":"Jabra GN2124 4-in-1 Flex Mono Headset (QD or Direct Connect Bundle)","description":"\u003ch2\u003eThe Jabra GN2124 wears four different ways\u003c\/h2\u003e\n\n\u003cp\u003eHand the same headset to forty agents and you'll get forty opinions on how it should sit — over the head, hooked on an ear, behind the neck. The Jabra GN2124 4-in-1 Flex mono headset sidesteps that argument entirely: one headset, four wearing styles, so everyone finds their own fit out of the same box.\u003c\/p\u003e\n\n\u003cp\u003eIt's a single-ear corded headset built for desk-phone work — the no-frills, all-day gear contact centers have run for years. A noise-canceling flex boom keeps your voice clean on a loud floor, and a Jabra Quick Disconnect lets you stand up and walk off without dropping the call. One thing to know up front: the GN2124 doesn't plug straight into a phone by itself — which is exactly what the two versions below sort out.\u003c\/p\u003e\n\n\u003ch2\u003eBuild the exact Jabra GN2124 setup you need\u003c\/h2\u003e\n\n\u003cp\u003eTwo versions, and the right one comes down to a single question: does your desk phone have a dedicated headset (RJ9) port?\u003c\/p\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003e[icon:headset-mono] Headset Only (Quick Disconnect).\u003c\/strong\u003e The Jabra GN2124 with its Jabra QD end and nothing else. Pick this if you already run Jabra amplifiers or direct-connect cords at each desk, or you're standardizing on a connection you'll order separately.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003e[icon:headset-mono] Direct Connect Bundle (includes RJ9 desk phone cord).\u003c\/strong\u003e The headset plus an RJ9 direct-connect cord that plugs straight into your phone's headset port. Pick this if your desk phones have an RJ9 headset jack and you want a complete, ready-to-wire kit in one order.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eFour ways to wear one headset\u003c\/h2\u003e\n\n\u003cp\u003eThe \"in-1\" in the Jabra GN2124 4-in-1 is literal: the same single-ear headset converts between four wearing styles by swapping the wearing piece — a headband over the top, an ear hook over the ear, an ear loop around it, or a neckband behind the head. It sits on the left or right ear either way.\u003c\/p\u003e\n\n[card title=\"One SKU, every fit\"]For a team, that's the quiet advantage. Order one part number for everyone and let each agent pick the style that's comfortable, instead of guessing who wants a headband and who wants an ear hook — and instead of reordering when someone's preference changes. Fewer SKUs to manage, fewer swaps, fewer returns.[\/card]\n\n\u003ch2\u003eWill the Jabra GN2124 connect to your desk phone?\u003c\/h2\u003e\n\n\u003cp\u003eMost likely yes, but not on its own — the Jabra GN2124 ends in a Quick Disconnect and needs a bridge to the phone. If your desk phone has an RJ9 headset port, a direct-connect cord (the one in the Bundle) plugs straight in. If it doesn't, you connect through a Jabra amplifier instead.\u003c\/p\u003e\n\n[compare]\n\u003cdiv\u003e\n\u003cstrong\u003eDirect connect (RJ9 cord)\u003c\/strong\u003e\u003cbr\u003eFor phones with a dedicated RJ9 headset port. The cord runs from the headset's Quick Disconnect straight into that port — simplest path, fewest parts, no batteries. This is what the Bundle includes.\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003eAmplifier\u003c\/strong\u003e\u003cbr\u003eFor phones with no headset port, or where you want inline volume and mute controls. A Jabra amplifier sits between the QD headset and the phone and handles the connection.\u003c\/div\u003e\n[\/compare]\n\n[callout type=\"honest\"]The most common mistake on this headset is ordering Headset Only expecting it to plug into a phone — it won't, because a bare Quick Disconnect has nothing on the other end. Check whether your phone has an RJ9 headset port before you buy. If it does, the Direct Connect Bundle arrives ready to use; if it doesn't, plan on a Jabra amplifier alongside the headset.[\/callout]\n\n\u003ch3\u003eNoise canceling for a loud floor\u003c\/h3\u003e\n\n\u003cp\u003eThe flex boom carries a noise-canceling microphone that, per Jabra's spec, filters roughly 70–80% of surrounding noise out of your transmission — so on a packed contact-center floor, the caller hears you and not the eight conversations beside you. The boom bends to sit where your voice projects best and holds its shape.\u003c\/p\u003e\n\n[stat]70–80% of background noise filtered[\/stat]\n\n\u003ch3\u003eMono, so you stay in the room\u003c\/h3\u003e\n\n\u003cp\u003eThe GN2124 covers one ear by design. Reception desks, retail counters, and supervisors keep the other ear open for the colleague leaning over with a question, or the floor noise that actually matters. For agents who'd rather shut the room out completely, a binaural headset is the better tool — but for staying tied to both the call and the room, one ear is the point.\u003c\/p\u003e\n\n\u003cp\u003eThe GN2124 isn't trying to be a modern USB headset, and that's the appeal — it's a proven, repairable, corded workhorse that gives every agent their own comfortable fit and keeps their voice clean, for years, with no software and nothing to charge. Buy the Bundle if your phones take an RJ9 cord; buy the headset alone if your connection is already sorted. Either way, it's the same dependable headset underneath.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n  \u003cli\u003eJabra GN2124 4-in-1 Flex mono headset\u003c\/li\u003e\n  \u003cli\u003eFour wearing-style attachments — headband, ear hook, ear loop, and neckband\u003c\/li\u003e\n  \u003cli\u003eFoam ear cushion\u003c\/li\u003e\n  \u003cli\u003eQuick start guide\u003c\/li\u003e\n  \u003cli\u003eRJ9 direct-connect desk phone cord — included with the Direct Connect Bundle only\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHeadset Only ships with the Jabra Quick Disconnect end and no connection cord; you supply the amplifier or cord. The Direct Connect Bundle adds the RJ9 cord for phones with a headset port.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n  \u003ctbody\u003e\n    \u003ctr\u003e\n\u003cth\u003eType\u003c\/th\u003e\n\u003ctd\u003eMonaural (single-ear) corded headset\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eSeries\u003c\/th\u003e\n\u003ctd\u003eJabra (GN Netcom) 2100 series\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWearing styles\u003c\/th\u003e\n\u003ctd\u003e4-in-1: headband, ear hook, ear loop, neckband — left or right ear\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMicrophone\u003c\/th\u003e\n\u003ctd\u003eNoise-canceling, flex (bendable) boom; ~70–80% noise reduction\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnector\u003c\/th\u003e\n\u003ctd\u003eJabra Quick Disconnect\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnection\u003c\/th\u003e\n\u003ctd\u003eRequires a Jabra amplifier or direct-connect cord; RJ9 cord included with the Direct Connect Bundle\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003ePart number\u003c\/th\u003e\n\u003ctd\u003e2104-820-105\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWarranty\u003c\/th\u003e\n\u003ctd\u003e2-year manufacturer warranty (Jabra)\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware.\u003c\/strong\u003e The Jabra GN2124 is an analog Quick Disconnect headset with no USB connection, no drivers, and no Microsoft Teams or Zoom certification. It's made for desk phones, not softphones — if you need to run a computer or UC client, a USB-connected Jabra model is the right tool instead.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eHardware.\u003c\/strong\u003e The GN2124 connects to a desk phone in one of two ways: a direct-connect RJ9 cord into the phone's headset port (included with the Bundle), or a Jabra amplifier between the headset and the phone for models without a headset port. Jabra's phone-specific direct-connect and Smart Cords cover a wide range of desk phones — confirm your phone model before choosing.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Jabra","offers":[{"title":"Headset Only (Quick Disconnect)","offer_id":48504175231220,"sku":"2104-820-105","price":154.96,"currency_code":"USD","in_stock":true},{"title":"Direct Connect Bundle (Includes RJ9)","offer_id":48504175263988,"sku":"2104-820-DIR","price":199.96,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/2104-820-105.jpg?v=1751513782"},{"product_id":"plantronics-encorepro-hw710-premium-mono-noise-canceling-qd-headset","title":"Plantronics EncorePro HW710 Mono Wired Headset (QD or Phone-Specific)","description":"\u003ch2\u003e\u003cspan style=\"text-decoration: underline;\"\u003e\u003cspan style=\"color: rgb(255, 42, 0); text-decoration: underline;\"\u003eBack-Order Product.\u003c\/span\u003e\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch2\u003eThe EncorePro HW710 disappears on your head\u003c\/h2\u003e\n\u003cp\u003eBy hour six of a shift, a heavy headset announces itself — a hot spot on the crown, a pinch at the ears, the small relief of taking it off. The Plantronics EncorePro HW710 is built to avoid all of that: at 53 grams, with plush leatherette cushions and a nylon-composite frame, it's the premium 700-series EncorePro, made to be worn all day and barely noticed.\u003c\/p\u003e\n\u003cp\u003eIt's the mono, over-the-head model at the top of the wired EncorePro line — formerly the HW291N — and like its workhorse siblings, it comes in a version for whatever phone is on your desk. This is the current standard version; the DA90-managed HW710D digital model has been discontinued.\u003c\/p\u003e\n\u003ch2\u003eThe premium 700-series build\u003c\/h2\u003e\n\u003cp\u003eWhat separates the EncorePro HW710 from the 500-series HW510 is materials. Where the 500 uses foam cushions and an aluminum frame, the HW710 uses plush leatherette ear pads over an ultra-light nylon-composite body, with a reinforced headband and an elegant satin finish — the tier Poly builds to reward top performers and to put on the people who are seen, like a front desk or client-facing team.\u003c\/p\u003e\n\u003cp\u003e[stat]53 grams — premium comfort, all-day light[\/stat]\u003c\/p\u003e\n\u003ch3\u003eA boom that telescopes and pivots\u003c\/h3\u003e\n\u003cp\u003eThe microphone isn't just flexible. It telescopes in and out and pivots up and down, so you set it precisely — about a quarter-inch from the corner of your mouth — rather than bending it roughly into place. The low-sitting arm then sits clear of your peripheral vision, out of your sightline through the day, while the noise-canceling mic keeps your background out of the caller's ear.\u003c\/p\u003e\n\u003ch3\u003eLeatherette that doesn't fight your hair\u003c\/h3\u003e\n\u003cp\u003e[card title=\"The comfort detail you feel but rarely read\"]Foam cushions tend to stick and tangle in your hair every time you put a headset on or take it off. The HW710's leatherette pads slide over hair cleanly — no snag, no mess — which, across a day of on-and-off, is a small comfort that adds up. They're also softer against the ear over a long shift and wipe clean between users, which matters in a shared or hot-desking environment.[\/card]\u003c\/p\u003e\n\u003ch2\u003eHW710 or HW510 — is the premium worth it?\u003c\/h2\u003e\n\u003cp\u003eThe EncorePro HW710 is worth the step up when people wear the headset all day, when they're client-facing or at a front desk where the look matters, or when you want to reward your best agents with the most comfortable option. For general call-center use where foam cushions are fine, the HW510 does the same core job for less. Same Quick Disconnect connection, same noise-canceling clarity — the HW710 adds the leatherette comfort, the lighter premium materials, and the polished satin look.\u003c\/p\u003e\n\u003ch2\u003eBuild the exact EncorePro HW710 you need\u003c\/h2\u003e\n\u003cp\u003eSeven versions, and every one is the same premium HW710 headset. The only thing that changes is how it connects to your phone.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e[icon:headset-mono] Universal QD — needs an amplifier or cable.\u003c\/strong\u003e No cable included; add a Plantronics M22 amplifier, a direct-connect cable, or a DA-series USB adapter for softphones — sold separately. (805H7AA#ABA)\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAvaya 1400 \/ 2400 \/ 4600 \/ 5400 \/ 9400 \/ 9500 (and Merlin Magix).\u003c\/strong\u003e Includes the certified Avaya cable for these Avaya digital and IP series, including Merlin Magix. No amplifier. (805H7AA+HIC10)\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAvaya J100 \/ 1600 \/ 9600.\u003c\/strong\u003e Includes the Avaya cable for J139–J189, 1600, and 9600 phones. No amplifier. (805H7AA+HIS)\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCisco IP (69xx–99xx).\u003c\/strong\u003e Includes the Cisco cable for the headset port on Cisco IP 69xx \/ 78xx \/ 79xx \/ 88xx \/ 89xx \/ 99xx phones. No amplifier. (805H7AA-CIS)\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCisco SPA.\u003c\/strong\u003e Includes a 2.5mm cable for Cisco SPA 303, 5xx, and 9xx phones. No amplifier. (805H7AA-SPA)\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePolycom.\u003c\/strong\u003e Includes the Polycom RJ9 cable for Soundpoint IP and VVX phones. No amplifier. (805H7AA-PO)\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eYealink.\u003c\/strong\u003e Includes the Yealink RJ9 cable for Yealink SIP-T phones. No amplifier. (805H7AA-YEA)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eDoes the EncorePro HW710 need an amplifier?\u003c\/h2\u003e\n\u003cp\u003eIt depends on the version. The phone-specific bundles — Avaya, Cisco, Cisco SPA, Polycom, and Yealink — include the certified cable and plug straight into that phone, no amplifier. The universal QD version includes no cable: its Quick Disconnect needs a Plantronics M22 amplifier, a direct-connect bottom cable, or a DA-series USB adapter for softphones, bought separately.\u003c\/p\u003e\n\u003cp\u003e[callout type=\"honest\"]The ordering mistake to avoid: the universal QD EncorePro HW710 doesn't plug into a phone on its own — it needs an amplifier or cable. If you know your phone, the matching bundle is the simpler buy, with the certified cable already in the box. For a computer or softphone, add a DA-series USB adapter. One more note: this standard HW710 is the current model — the DA90-managed digital HW710D has been discontinued, so if you were considering the digital version, ask us about current alternatives first.[\/callout]\u003c\/p\u003e\n\u003cp\u003eThe EncorePro HW710 is the headset you buy when comfort and appearance both count — premium leatherette and nylon-composite materials, a featherweight 53 grams, and a satin finish that looks the part, in the same wired Quick Disconnect line as the rest of the EncorePro family. Match it to your phone, and it's the most comfortable way to keep your best people on the line all day, backed by HeadsetPlus's lifetime support.\u003c\/p\u003e\n\u003cdiv\u003e\n\u003cul\u003e\n\u003cli\u003ePlantronics EncorePro HW710 mono noise-canceling headset with Quick Disconnect\u003c\/li\u003e\n\u003cli\u003eSoft leatherette ear cushion (fitted)\u003c\/li\u003e\n\u003cli\u003eCarry case and quick start guide\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat else is in the box depends on the version: the Avaya, Cisco, Cisco SPA, Polycom, and Yealink bundles add the certified adapter cable for that phone, so there's nothing more to buy. The universal QD version includes no cable or amplifier — add an M22 amplifier, a direct-connect cable, or a DA-series USB adapter separately. Replacement leatherette and foam cushions, a clothing clip, and an EncorePro headband support pad are available separately.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003ctable\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003cth\u003eType\u003c\/th\u003e\n\u003ctd\u003eMonaural (single-ear, wearable on either ear), over-the-head, on-ear (supra-aural)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eSeries\u003c\/th\u003e\n\u003ctd\u003eEncorePro 700 Series (premium tier)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eMicrophone\u003c\/th\u003e\n\u003ctd\u003eNoise-canceling telescoping and pivoting boom — extends and rotates for precise positioning; low-sitting, clear of peripheral vision\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eConnector\u003c\/th\u003e\n\u003ctd\u003ePoly Quick Disconnect (QD)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eConnection\u003c\/th\u003e\n\u003ctd\u003ePhone-specific bundles include the certified cable (plug-in, no amplifier); universal QD version needs an M22 amplifier, direct-connect cable, or DA-series USB adapter (sold separately)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eAudio\u003c\/th\u003e\n\u003ctd\u003eWideband, high-frequency response; SoundGuard acoustic protection\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eBuild \/ comfort\u003c\/th\u003e\n\u003ctd\u003ePremium nylon-composite frame, reinforced headband, satin finish; plush leatherette ear pads\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eWeight\u003c\/th\u003e\n\u003ctd\u003e53 g\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eLineage\u003c\/th\u003e\n\u003ctd\u003eFormerly the Plantronics HW291N\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eBinaural alternative\u003c\/th\u003e\n\u003ctd\u003eHW720 (both-ear version)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eDigital alternative\u003c\/th\u003e\n\u003ctd\u003eHW710D (DA90-managed) — discontinued\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eManagement\u003c\/th\u003e\n\u003ctd\u003ePoly Lens \/ Plantronics Hub via a USB adapter (optional)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eCompliance\u003c\/th\u003e\n\u003ctd\u003eTAA compliant\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003ePart numbers\u003c\/th\u003e\n\u003ctd\u003e805H7AA#ABA (old 78712-101); phone bundles add +HIC10 \/ +HIS \/ -CIS \/ -SPA \/ -PO \/ -YEA\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eWarranty\u003c\/th\u003e\n\u003ctd\u003e2-year manufacturer warranty, plus HeadsetPlus lifetime technical support\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware.\u003c\/strong\u003e With a Poly DA-series USB adapter, the EncorePro HW710 connects to a computer and works with PC softphones and UC platforms — Microsoft Teams, Zoom, and Webex among them — plus Poly Lens or Plantronics Hub for device management. The noise-canceling mic keeps your background out of the caller's audio on any of them.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eHardware.\u003c\/strong\u003e The HW710 ends in a Poly Quick Disconnect. The universal QD version needs an M22 amplifier, a direct-connect cable, or a DA-series USB adapter to reach a phone or PC. The Avaya, Cisco, Cisco SPA, Polycom, and Yealink bundles include the certified cable for that phone. For a both-ear version, see the binaural HW720; the DA90-managed digital HW710D has been discontinued.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003ePlatforms.\u003c\/strong\u003e The EncorePro HW710 is built for premium, telephone-intensive roles — customer care centers, help desks, telesales, reception, and client-facing teams — where all-day comfort and a polished look both matter. Its TAA-compliant build also suits government procurement.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cdetails\u003e\n\u003csummary\u003eWhat makes the EncorePro HW710 a premium headset?\u003c\/summary\u003e\n\u003cp\u003eThe EncorePro HW710 is the top-tier 700-series EncorePro: plush leatherette ear pads, an ultra-light nylon-composite frame with a reinforced headband, an elegant satin finish, and a telescoping, pivoting microphone — at 53 grams. The 500-series HW510 covers the same calls with foam cushions and an aluminum build at a lower price; the HW710 adds comfort, materials, and a polished look.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003cdetails\u003e\n\u003csummary\u003eDoes the EncorePro HW710 need an amplifier?\u003c\/summary\u003e\n\u003cp\u003eIt depends on the version. The phone-specific EncorePro HW710 bundles — Avaya, Cisco, Cisco SPA, Polycom, and Yealink — include the certified cable and plug straight into that phone, no amplifier needed. The universal QD version includes no cable, so it needs a Plantronics M22 amplifier, a direct-connect cable, or a DA-series USB adapter, bought separately.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003cdetails\u003e\n\u003csummary\u003eWhat's the difference between the EncorePro HW710 and the HW510?\u003c\/summary\u003e\n\u003cp\u003eBoth are mono, over-the-head Quick Disconnect headsets with noise-canceling mics. The EncorePro HW710 is the premium 700-series version — leatherette cushions, nylon-composite satin-finish build, and a telescoping boom — built for all-day comfort and a refined look. The HW510 is the 500-series workhorse with foam cushions and an aluminum frame at a lower price.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003cdetails\u003e\n\u003csummary\u003eIs there a binaural version of the EncorePro HW710?\u003c\/summary\u003e\n\u003cp\u003eYes. The EncorePro HW710 is monaural — a single earpiece that can be worn on either ear, leaving the other ear open for room awareness. For a both-ear (binaural) version of the same premium 700-series headset, the EncorePro HW720 is the option.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003cdetails\u003e\n\u003csummary\u003eDoes the EncorePro HW710 come with foam or leatherette ear cushions?\u003c\/summary\u003e\n\u003cp\u003eThe EncorePro HW710 ships with plush leatherette ear pads, which slide over hair cleanly rather than snagging the way foam can, and wipe clean between users. Foam cushions are available separately if you prefer them, and both are replaceable to refresh a well-used headset.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/div\u003e\n\u003c!-- SUGGESTED: a close-up showing the satin finish and leatherette pads, plus the telescoping\/pivoting boom extended; only if a real manufacturer URL is available --\u003e","brand":"Plantronics","offers":[{"title":"Standard QD (Quick Disconnect)","offer_id":48767467356404,"sku":"805H7AA#ABA","price":110.99,"currency_code":"USD","in_stock":true},{"title":"Avaya 1400 \/ 2400 \/ 9400 \/ 9500","offer_id":48767467389172,"sku":"805H7AA+HIC10","price":179.96,"currency_code":"USD","in_stock":true},{"title":"Avaya J100 \/ 1600 \/ 9600","offer_id":48767467421940,"sku":"805H7AA+HIS","price":179.96,"currency_code":"USD","in_stock":true},{"title":"Cisco IP 6900 \/ 7900 \/ 8800 \/ 9900","offer_id":48767467454708,"sku":"805H7AA-CIS","price":179.96,"currency_code":"USD","in_stock":true},{"title":"Cisco SPA 303 \/ 500 \/ 900","offer_id":48767467487476,"sku":"805H7AA-SPA","price":179.96,"currency_code":"USD","in_stock":true},{"title":"Polycom Certified","offer_id":48767467520244,"sku":"805H7AA-PO","price":179.96,"currency_code":"USD","in_stock":true},{"title":"Yealink Certified","offer_id":48767467553012,"sku":"805H7AA-YEA","price":179.96,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/hw291n.jpg?v=1751513787"},{"product_id":"plantronics-encorepro-hw720-premium-binaural-noise-canceling-qd-headset","title":"Plantronics EncorePro HW720 Binaural Wired Headset (QD or Phone-Specific)","description":"\u003ch2\u003eThe EncorePro HW720 covers both ears in comfort\u003c\/h2\u003e\n\n\u003cp\u003eWatch a noisy call floor by mid-afternoon and you'll spot it: agents in cheap dual-ear headsets quietly pushing one cup off their ear, because by hour five it's hot and heavy. The moment they do, they've lost the whole reason they wore both ears. The Plantronics EncorePro HW720 is built to prevent that — it's the premium 700-series binaural, covering both ears with leatherette pads light enough to keep on all day.\u003c\/p\u003e\n\n\u003cp\u003eIt's the both-ears model at the top of the wired EncorePro line — formerly the HW301N — and like its siblings, it comes in a version for whatever phone is on your desk. For the mono, one-ear-open version, that's the HW710; this is the binaural.\u003c\/p\u003e\n\n\u003ch2\u003eBoth ears — and why comfort decides it\u003c\/h2\u003e\n\n\u003cp\u003eCovering both ears is the right call on a noisy floor: it blocks the room, sharpens focus, and stops agents raising their voices over each other, which quiets the whole space. But a binaural headset asks more of the wearer than a mono one — both ears enclosed, more weight on the head, all day. If it isn't comfortable, agents work around it, and the focus benefit evaporates.\u003c\/p\u003e\n\n[card title=\"On a binaural, comfort isn't a luxury — it's the point\"]This is where the EncorePro HW720 earns its place. A both-ears headset only delivers focus if it stays on both ears through the shift. The HW720's plush leatherette pads, ultra-light nylon-composite frame, and reinforced headband are tuned for exactly that — eight hours of both-ear wear without the heat and fatigue that make cheaper binaurals slip off by afternoon. The premium build isn't about looks here; it's what makes the binaural actually work all day.[\/card]\n\n\u003ch3\u003eThe premium 700-series build, on both ears\u003c\/h3\u003e\n\n\u003cp\u003eThe EncorePro HW720 carries the full 700-series treatment: soft leatherette ear pads over both ears, a satin-finish nylon-composite body, and a telescoping, pivoting microphone that extends and rotates into precise position, then sits low and clear of your peripheral vision. At 78 grams it's light for a both-ears headset, and SoundGuard limits sudden noise spikes above 118 dBA to protect hearing over long shifts.\u003c\/p\u003e\n\n\u003ch3\u003ePremium binaural, or the workhorse HW520?\u003c\/h3\u003e\n\n\u003cp\u003eThe EncorePro HW720 is the premium binaural; the HW520 is the workhorse binaural. Both cover both ears with a noise-canceling mic on a Quick Disconnect — the difference is comfort and materials, and it costs roughly a third more than a mid-range binaural like the HW520.\u003c\/p\u003e\n\n[compare]\n\u003cdiv\u003e\n\u003cstrong\u003eHW720 — premium binaural\u003c\/strong\u003e\u003cbr\u003eLeatherette pads, satin-finish nylon-composite build, telescoping boom. Worth it where agents wear both ears all day, or for client-facing and top-performer roles.\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003eHW520 — workhorse binaural\u003c\/strong\u003e\u003cbr\u003eFoam cushions, aluminum frame, same both-ear focus and noise canceling, at a lower price. The pick for general use where foam is comfortable enough.\u003c\/div\u003e\n[\/compare]\n\n\u003ch2\u003eBuild the exact EncorePro HW720 you need\u003c\/h2\u003e\n\n\u003cp\u003eSeven versions, and every one is the same premium binaural headset. The only thing that changes is how it connects to your phone.\u003c\/p\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003e[icon:headset-stereo] Universal QD — needs an amplifier or cable.\u003c\/strong\u003e No cable included; add a Plantronics M22 amplifier, a direct-connect cable, or a DA-series USB adapter for softphones — sold separately. (805H6AA#ABA)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eAvaya 1400 \/ 2400 \/ 4600 \/ 5400 \/ 5600 \/ 9400 \/ 9500 (and Merlin Magix).\u003c\/strong\u003e Includes the certified Avaya cable for these digital and IP series, including Merlin Magix. No amplifier. (805H6AA+HIC10)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eAvaya J100 \/ 1600 \/ 9600.\u003c\/strong\u003e Includes the Avaya cable for J139–J189, 1600, and 9600 phones. No amplifier. (805H6AA+HIS)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eCisco IP (69xx–99xx).\u003c\/strong\u003e Includes the Cisco cable for the headset port on Cisco IP 69xx \/ 78xx \/ 79xx \/ 88xx \/ 89xx \/ 99xx phones. No amplifier. (805H6AA-CIS)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eCisco SPA.\u003c\/strong\u003e Includes a 2.5mm cable for Cisco SPA 303, 5xx, and 9xx phones. No amplifier. (805H6AA-SPA)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003ePolycom.\u003c\/strong\u003e Includes the Polycom RJ9 cable for Soundpoint IP and VVX phones. No amplifier. (805H6AA-PO)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eYealink.\u003c\/strong\u003e Includes the Yealink RJ9 cable for Yealink SIP-T phones. No amplifier. (805H6AA-YEA)\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eDoes the EncorePro HW720 need an amplifier?\u003c\/h2\u003e\n\n\u003cp\u003eIt depends on the version. The phone-specific bundles — Avaya, Cisco, Cisco SPA, Polycom, and Yealink — include the certified cable and plug straight into that phone, no amplifier. The universal QD version includes no cable: its Quick Disconnect needs a Plantronics M22 amplifier, a direct-connect bottom cable, or a DA-series USB adapter for softphones, bought separately.\u003c\/p\u003e\n\n[callout type=\"honest\"]Two things to weigh before ordering. First, the universal QD EncorePro HW720 doesn't plug into a phone on its own — it needs an amplifier or cable, so if you know your phone, the matching bundle is the simpler buy with the cable already included. Second, the HW720 is a premium binaural, priced meaningfully above mid-range both-ear headsets like the HW520 — it's worth that step up when people wear both ears all day and comfort keeps them productive, but for lighter use the HW520 covers the same calls for less.[\/callout]\n\n\u003cp\u003eThe EncorePro HW720 is the headset for the floor that has decided both ears are worth it — and wants them to stay comfortable from the first call to the last. Premium leatherette and a featherweight build, the focus of full binaural isolation, and the right cable for your phone in the box. Match it to your desk, and it's the most comfortable way to keep your best agents locked onto every call, with HeadsetPlus's lifetime support behind it.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n  \u003cli\u003ePlantronics EncorePro HW720 binaural noise-canceling headset with Quick Disconnect\u003c\/li\u003e\n  \u003cli\u003eSoft leatherette ear cushions (fitted, both ears)\u003c\/li\u003e\n  \u003cli\u003eCarry case and quick start guide\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat else is in the box depends on the version: the Avaya, Cisco, Cisco SPA, Polycom, and Yealink bundles add the certified adapter cable for that phone, so there's nothing more to buy. The universal QD version includes no cable or amplifier — add an M22 amplifier, a direct-connect cable, or a DA-series USB adapter separately. Replacement leatherette and foam cushions, a clothing clip, and an EncorePro headband support pad are available separately.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n  \u003ctbody\u003e\n    \u003ctr\u003e\n\u003cth\u003eType\u003c\/th\u003e\n\u003ctd\u003eBinaural (both-ear), over-the-head, on-ear (supra-aural)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eSeries\u003c\/th\u003e\n\u003ctd\u003eEncorePro 700 Series (premium tier)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMicrophone\u003c\/th\u003e\n\u003ctd\u003eNoise-canceling telescoping and pivoting boom — extends and rotates for precise positioning; low-sitting, clear of peripheral vision\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnector\u003c\/th\u003e\n\u003ctd\u003ePoly Quick Disconnect (QD)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnection\u003c\/th\u003e\n\u003ctd\u003ePhone-specific bundles include the certified cable (plug-in, no amplifier); universal QD version needs an M22 amplifier, direct-connect cable, or DA-series USB adapter (sold separately)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eAudio\u003c\/th\u003e\n\u003ctd\u003eWideband, high-frequency response; SoundGuard acoustic limiting above 118 dBA\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eBuild \/ comfort\u003c\/th\u003e\n\u003ctd\u003ePremium nylon-composite frame, reinforced headband, satin finish; plush leatherette ear pads on both ears\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWeight\u003c\/th\u003e\n\u003ctd\u003e78 g\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eLineage\u003c\/th\u003e\n\u003ctd\u003eFormerly the Plantronics HW301N\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMono alternative\u003c\/th\u003e\n\u003ctd\u003eHW710 (single-ear version)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eManagement\u003c\/th\u003e\n\u003ctd\u003ePoly Lens \/ Plantronics Hub via a USB adapter (optional)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eCompliance\u003c\/th\u003e\n\u003ctd\u003eTAA compliant\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003ePart numbers\u003c\/th\u003e\n\u003ctd\u003e805H6AA#ABA (old 78714-101); phone bundles add +HIC10 \/ +HIS \/ -CIS \/ -SPA \/ -PO \/ -YEA\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWarranty\u003c\/th\u003e\n\u003ctd\u003e2-year manufacturer warranty, plus HeadsetPlus lifetime technical support\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware.\u003c\/strong\u003e With a Poly DA-series USB adapter, the EncorePro HW720 connects to a computer and works with PC softphones and UC platforms — Microsoft Teams, Zoom, and Webex among them — plus Poly Lens or Plantronics Hub for device management. Covering both ears, it blocks the room so callers come through clearly on any of them.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eHardware.\u003c\/strong\u003e The HW720 ends in a Poly Quick Disconnect. The universal QD version needs an M22 amplifier, a direct-connect cable, or a DA-series USB adapter to reach a phone or PC. The Avaya, Cisco, Cisco SPA, Polycom, and Yealink bundles include the certified cable for that phone. For a single-ear version that leaves one ear open, see the mono HW710.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003ePlatforms.\u003c\/strong\u003e The EncorePro HW720 is built for premium, focus-intensive work — noisy customer care centers, help desks, and telesales where agents need to block the room with both ears and stay comfortable doing it all day. Its TAA-compliant build also suits government procurement.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat's the difference between the EncorePro HW720 and the HW710?\u003c\/summary\u003e\u003cp\u003eThe EncorePro HW720 is binaural — it covers both ears for focus and isolation on a noisy floor — while the HW710 is the mono version that leaves one ear open for room awareness. Both are premium 700-series headsets with leatherette cushions and a telescoping boom; choose the HW720 when blocking the room matters, the HW710 when staying aware of it does.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the EncorePro HW720 need an amplifier?\u003c\/summary\u003e\u003cp\u003eIt depends on the version. The phone-specific EncorePro HW720 bundles — Avaya, Cisco, Cisco SPA, Polycom, and Yealink — include the certified cable and plug straight into that phone, no amplifier needed. The universal QD version includes no cable, so it needs a Plantronics M22 amplifier, a direct-connect cable, or a DA-series USB adapter, bought separately.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eIs the EncorePro HW720 worth the premium over the HW520?\u003c\/summary\u003e\u003cp\u003eIt's worth it when agents wear both ears all day. The EncorePro HW720 adds leatherette cushions, a lighter satin-finish nylon-composite build, and a telescoping boom — comfort that keeps a both-ears headset on through a full shift, where a heavier foam binaural can fatigue. For lighter use, the workhorse HW520 covers the same calls for less.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eIs the EncorePro HW720 a stereo headset?\u003c\/summary\u003e\u003cp\u003eNo. The EncorePro HW720 is binaural, not stereo — both speakers play the same voice signal for focus and clarity on calls, not separate left and right channels for music. It covers both ears, but it's a professional call headset, not a hi-fi one.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eHow much does the EncorePro HW720 weigh?\u003c\/summary\u003e\u003cp\u003eThe EncorePro HW720 weighs 78 grams — light for a both-ears headset, thanks to its premium nylon-composite frame. That low weight is part of what lets agents keep both ears covered comfortably through a full shift.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e\n\n\u003c!-- SUGGESTED: a shot showing both leatherette ear pads and the satin finish, with the telescoping boom extended; only if a real manufacturer URL is available --\u003e","brand":"Plantronics","offers":[{"title":"Standard QD (Quick Disconnect)","offer_id":48767550652660,"sku":"805H6AA#ABA","price":129.99,"currency_code":"USD","in_stock":true},{"title":"Avaya 1400 \/ 2400 \/ 9400 \/ 9500","offer_id":48767550685428,"sku":"805H6AA+HIC10","price":189.96,"currency_code":"USD","in_stock":true},{"title":"Avaya J100 \/ 1600 \/ 9600","offer_id":48767550718196,"sku":"805H6AA+HIS","price":189.96,"currency_code":"USD","in_stock":true},{"title":"Cisco IP 6900 \/ 7900 \/ 8800 \/ 9900","offer_id":48767550750964,"sku":"805H6AA-CIS","price":189.96,"currency_code":"USD","in_stock":true},{"title":"Cisco SPA 303 \/ 500 \/ 900","offer_id":48767550783732,"sku":"805H6AA-SPA","price":189.96,"currency_code":"USD","in_stock":true},{"title":"Polycom Certified","offer_id":48767550816500,"sku":"805H6AA-PO","price":189.96,"currency_code":"USD","in_stock":true},{"title":"Yealink Certified","offer_id":48767550849268,"sku":"805H6AA-YEA","price":189.96,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/hw301n.jpg?v=1751513789"},{"product_id":"plantronics-pw720-polaris-premium-binaural-direct-connect-noise-canceling-headset","title":"Plantronics PW720 Binaural Polaris Headset (HW720 + A10)","description":"\u003ch2\u003eThe PW720 covers both ears, no amplifier\u003c\/h2\u003e\n\n\u003cp\u003eThe most comfortable way to cover both ears all day, and no powered box at the desk to do it — that's the narrow thing the Plantronics PW720 Polaris headset is. It pairs the premium 700-series binaural EncorePro with a cable that plugs straight into a headset-ready phone, so a noisy floor gets both-ears focus and premium leatherette comfort without an amplifier at every seat.\u003c\/p\u003e\n\n\u003cp\u003eThe PW720 is the EncorePro HW720 premium binaural noise-canceling headset bundled with the Plantronics A10 direct-connect cable — the premium, both-ears member of the Polaris family.\u003c\/p\u003e\n\n\u003ch2\u003ePremium binaural, because comfort decides it\u003c\/h2\u003e\n\n\u003cp\u003eCovering both ears is the right call on a noisy floor — it blocks the room and sharpens focus. But a both-ears headset asks more of the wearer than a mono one, and a heavy or hot binaural gets pushed off one ear by mid-afternoon, which throws away the whole benefit. The PW720 is built to keep both ears covered through the shift: plush leatherette pads on both ears, an ultra-light nylon-composite frame at 78 grams, and a reinforced headband.\u003c\/p\u003e\n\n[card title=\"Premium comfort is what makes a binaural work all day\"]A both-ears headset only delivers focus if it stays on both ears. That's why the premium build matters most on a binaural — and why the PW720 is the one to reach for when a floor has committed to both-ear headsets. The leatherette pads and light frame are tuned for eight hours of both-ear wear, and because it's a Polaris solution, all of that comfort plugs straight into a headset-ready phone with no amplifier to power or place. Premium where the wearer feels it, simple where IT deploys it.[\/card]\n\n\u003ch2\u003eDirect-connect: no amplifier per seat\u003c\/h2\u003e\n\n\u003cp\u003eThe PW720 includes the A10 direct-connect cable, which plugs the headset straight into a headset-ready phone's built-in amplifier — so there's no separate M22 amplifier to buy. \"Polaris\" is the legacy name for this direct-connect approach; the old P-series Polaris headsets were retired in 2008, and the HW720-plus-A10 combination is the modern equivalent.\u003c\/p\u003e\n\n[callout type=\"honest\"]The PW720 only works if your phone is headset-ready — a built-in amplifier behind a modular headset port, usually marked with a small headset symbol. That covers a lot of business systems — Nortel, NEC, Toshiba, Mitel, Aastra and others — but not Cisco, and not phones that need a specific HIS, HIC, or U10 cable. Ordering the wrong direct-connect cable is the most common return in this category, so confirm your phone first; send us the make and model and we'll check. Direct connection also means there's no inline volume or mute on the cord — the phone provides those. If your phone isn't headset-ready, or you want inline controls, choose the HW720 with an M22 amplifier instead.[\/callout]\n\n\u003ch3\u003eThe HW720 inside\u003c\/h3\u003e\n\n\u003cp\u003eThe headset itself is the EncorePro HW720 — formerly the HW301N — the premium 700-series binaural headset: soft leatherette ear pads over both ears, a satin-finish nylon-composite body, a reinforced headband, and a telescoping noise-canceling boom that sits low and clear of your peripheral vision. It runs wideband audio, weighs about 78 grams, and is the both-ears, comfort-first step up from the mono PW710. Foam cushions are available if you prefer them, and both are replaceable.\u003c\/p\u003e\n\n\u003cp\u003eThe PW720 is the premium, both-ears, no-amplifier answer for a noisy floor on headset-ready phones — the leatherette HW720 and the A10 cable, matched and ready, blocking the room and skipping the amp at every seat. Confirm your phones take a direct-connect cable, and it's the most comfortable way to keep a floor locked onto both ears all day, backed by HeadsetPlus's lifetime support.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n  \u003cli\u003ePlantronics EncorePro HW720 premium binaural noise-canceling headset with Quick Disconnect\u003c\/li\u003e\n  \u003cli\u003ePlantronics A10 direct-connect cable (QD to modular plug)\u003c\/li\u003e\n  \u003cli\u003eSoft leatherette ear cushions (fitted, both ears) and quick start guide\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eTogether these connect directly to a headset-ready phone's built-in amplified port — no external amplifier or additional cable is required.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n  \u003ctbody\u003e\n    \u003ctr\u003e\n\u003cth\u003eType\u003c\/th\u003e\n\u003ctd\u003eBinaural (both-ear), over-the-head, on-ear\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eSeries\u003c\/th\u003e\n\u003ctd\u003eEncorePro 700 Series (premium tier)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMicrophone\u003c\/th\u003e\n\u003ctd\u003eNoise-canceling telescoping and pivoting boom — extends and rotates for precise positioning; low-sitting, clear of peripheral vision\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnector\u003c\/th\u003e\n\u003ctd\u003ePoly Quick Disconnect (QD)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eIncluded cable\u003c\/th\u003e\n\u003ctd\u003ePlantronics A10 direct-connect cable (66268-02) — the modern replacement for the Polaris cable\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnection\u003c\/th\u003e\n\u003ctd\u003ePlugs directly into a headset-ready phone's built-in amplified port — no external amplifier required\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWorks with\u003c\/th\u003e\n\u003ctd\u003eHeadset-ready phones with built-in amplifiers — Nortel (Norstar\/Meridian), NEC, Toshiba, Mitel, Aastra, 3COM, Comdial, ESI, SciTec, and others. Not compatible with Cisco or phones needing HIS \/ HIC \/ U10 cables\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eAudio\u003c\/th\u003e\n\u003ctd\u003eWideband, high-frequency response\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eBuild \/ comfort\u003c\/th\u003e\n\u003ctd\u003ePremium nylon-composite frame, reinforced headband, satin finish; plush leatherette ear pads on both ears (foam available)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWeight\u003c\/th\u003e\n\u003ctd\u003e78 g\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eLineage\u003c\/th\u003e\n\u003ctd\u003e\"Polaris\" direct-connect solution (formerly PW301N); built on the EncorePro HW720, formerly the HW301N\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMono alternative\u003c\/th\u003e\n\u003ctd\u003ePW710 (premium single-ear Polaris)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eOther Polaris styles\u003c\/th\u003e\n\u003ctd\u003ePW510 (mono), PW520 (binaural), PW530 (over-the-ear), PW540 (convertible) — all on 500-series headsets\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003ePart numbers\u003c\/th\u003e\n\u003ctd\u003e805H6AA + A10 (A10 cable = 66268-02)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWarranty\u003c\/th\u003e\n\u003ctd\u003e2-year manufacturer warranty, plus HeadsetPlus lifetime technical support\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003ePhones.\u003c\/strong\u003e The PW720 connects to headset-ready phones that have a built-in amplifier — business systems from Nortel, NEC, Toshiba, Mitel, Aastra, 3COM, Comdial, ESI, and SciTec, among others. It is not for Cisco phones or for systems that require a specific HIS, HIC, or U10 cable. Confirm your exact model before ordering.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eConnection.\u003c\/strong\u003e The included A10 direct-connect cable plugs the HW720's Quick Disconnect into the phone's modular headset port, with no external amplifier. Direct connection puts volume and mute control on the phone rather than on the cord — if you want inline controls plus Clearline audio enhancement, an amplifier is the better route.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eAlternative.\u003c\/strong\u003e If your phone has no dedicated headset port, the PW720 won't work on its own — you'll want the HW720 with an M22 amplifier instead. For a single-ear premium version, see the PW710; for the lower-priced 500-series Polaris headsets, see the PW510, PW520, PW530, and PW540.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat is the Plantronics PW720 Polaris headset?\u003c\/summary\u003e\u003cp\u003eThe Plantronics PW720 is the premium EncorePro HW720 binaural noise-canceling headset bundled with the A10 direct-connect cable. It covers both ears and plugs straight into a headset-ready phone's built-in amplified port, so no separate amplifier is needed. \"Polaris\" refers to that direct-connect method — it's the modern replacement for Plantronics' discontinued P-series Polaris headsets.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eShould I get the binaural PW720 or the mono PW710?\u003c\/summary\u003e\u003cp\u003eChoose the PW720 if agents work on a noisy floor and need both ears covered to focus and block the room. Choose the PW710 if they need to stay aware of colleagues or a supervisor, since its single earpiece leaves one ear open. Both are premium Polaris headsets with the A10 cable — both ears versus one is the only real difference.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the PW720 need an amplifier?\u003c\/summary\u003e\u003cp\u003eNo. The PW720 is the direct-connect version — it includes the A10 cable and plugs into a phone that already has a built-in amplified headset port, so no external amplifier is required. If your phone has no headset port, or you want inline volume and mute, you'd need the HW720 with an M22 amplifier instead.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhich phones does the PW720 Polaris work with?\u003c\/summary\u003e\u003cp\u003eThe PW720 works with headset-ready phones that have a built-in amplifier — Nortel (Norstar and Meridian), NEC, Toshiba, Mitel, Aastra, 3COM, Comdial, ESI, and SciTec, among others. It does not work with Cisco phones or systems that require a specific HIS, HIC, or U10 cable. Confirm your phone model first, since the wrong cable is the most common cause of returns.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat was the PW720 formerly called?\u003c\/summary\u003e\u003cp\u003eThe PW720 was formerly the PW301N, the Polaris version of the headset now known as the HW720 (itself formerly the HW301N). It's the same premium binaural headset and direct-connect solution under current naming, so if you need a \"PW301N\" replacement, the PW720 is it.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e\n\n\u003c!-- SUGGESTED: a shot of the leatherette\/satin HW720 (both ear pads) with the A10 cable plugging into a headset-ready phone's port (no amplifier in the chain); only if a real manufacturer URL is available --\u003e","brand":"Plantronics","offers":[{"title":"Default Title","offer_id":46631729365236,"sku":"805H6AA+A10","price":189.96,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/PW720_b732f5b5-d455-4fe0-992d-e0c5069ed08c.jpg?v=1772024373"},{"product_id":"plantronics-pw710-polaris-premium-direct-connect-noise-canceling-headset","title":"Plantronics PW710 Mono Polaris Headset (HW710 + A10)","description":"\u003ch2\u003eThe PW710 is premium, and skips the amplifier\u003c\/h2\u003e\n\n\u003cp\u003ePremium headsets and amplifier boxes usually arrive together — you spend up for the leatherette and the satin finish, then add a powered amplifier at every desk. The Plantronics PW710 Polaris headset breaks that pairing. It's the top-tier EncorePro HW710 — leatherette pads, nylon-composite frame, 53 grams — packaged to plug straight into a headset-ready phone, with no separate amplifier.\u003c\/p\u003e\n\n\u003cp\u003eThe PW710 is the EncorePro HW710 premium noise-canceling headset bundled with the Plantronics A10 direct-connect cable. If your phones already have built-in amplifiers, it's the most comfortable headset in the wired line with nothing extra to power or place on the desk.\u003c\/p\u003e\n\n\u003ch2\u003ePremium comfort, no box on the desk\u003c\/h2\u003e\n\n\u003cp\u003eThe PW710 is the premium member of the Polaris family, where the others are built on the workhorse 500-series headsets. Its leatherette ear pads slide over hair cleanly where foam tends to snag, the satin-finish nylon-composite frame keeps it to 53 grams, and the telescoping, pivoting boom extends and rotates into precise position, then sits low and clear of your peripheral vision. It's the headset you put on people who wear one all day, or who are client-facing and seen.\u003c\/p\u003e\n\n[card title=\"Premium where it shows, simple where it counts\"]The HW710 is the comfort tier Poly builds to reward top performers — and the Polaris version keeps that comfort while removing the amplifier from the equation. For a reception desk, an executive assistant, or a premium-brand floor running headset-ready phones, the PW710 gives the polished look and all-day leatherette comfort without a powered box cluttering the desk or the budget. Premium where the wearer feels it, simple where IT deploys it.[\/card]\n\n\u003ch2\u003eDirect-connect: no amplifier per seat\u003c\/h2\u003e\n\n\u003cp\u003eThe PW710 includes the A10 direct-connect cable, which plugs the headset straight into a headset-ready phone's built-in amplifier — so there's no separate M22 amplifier to buy. \"Polaris\" is the legacy name for this direct-connect approach; the old P-series Polaris headsets were retired in 2008, and the HW710-plus-A10 combination is the modern equivalent.\u003c\/p\u003e\n\n[callout type=\"honest\"]The PW710 only works if your phone is headset-ready — a built-in amplifier behind a modular headset port, usually marked with a small headset symbol. That covers a lot of business systems — Nortel, NEC, Toshiba, Mitel, Aastra and others — but not Cisco, and not phones that need a specific HIS, HIC, or U10 cable. Ordering the wrong direct-connect cable is the most common return in this category, so confirm your phone first; send us the make and model and we'll check. One more note: direct connection means there's no inline volume or mute on the cord — the phone provides those. If your phone isn't headset-ready, or you want inline controls and Clearline audio, choose the HW710 with an M22 amplifier instead.[\/callout]\n\n\u003ch3\u003eThe HW710 inside\u003c\/h3\u003e\n\n\u003cp\u003eThe headset itself is the EncorePro HW710 — formerly the HW291N — the premium 700-series mono headset: plush leatherette ear pads over an ultra-light nylon-composite frame, a reinforced headband, a satin finish, and a telescoping noise-canceling boom. It runs wideband audio for crystal-clear calls, weighs about 53 grams, and is the comfort-and-looks step up from the 500-series PW510. Foam cushions are available if you prefer them, and both are replaceable.\u003c\/p\u003e\n\n\u003cp\u003eThe PW710 is the premium, no-amplifier answer for a headset-ready phone — the leatherette-and-satin HW710 and the A10 cable, matched and ready, with nothing to power and nothing extra on the desk. Confirm your phone takes a direct-connect cable, and it's the most comfortable plug-and-go headset in the wired line, backed by HeadsetPlus's lifetime support.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n  \u003cli\u003ePlantronics EncorePro HW710 premium mono noise-canceling headset with Quick Disconnect\u003c\/li\u003e\n  \u003cli\u003ePlantronics A10 direct-connect cable (QD to modular plug)\u003c\/li\u003e\n  \u003cli\u003eSoft leatherette ear cushion (fitted) and quick start guide\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eTogether these connect directly to a headset-ready phone's built-in amplified port — no external amplifier or additional cable is required.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n  \u003ctbody\u003e\n    \u003ctr\u003e\n\u003cth\u003eType\u003c\/th\u003e\n\u003ctd\u003eMonaural (single-ear), over-the-head, on-ear\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eSeries\u003c\/th\u003e\n\u003ctd\u003eEncorePro 700 Series (premium tier)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMicrophone\u003c\/th\u003e\n\u003ctd\u003eNoise-canceling telescoping and pivoting boom — extends and rotates for precise positioning; low-sitting, clear of peripheral vision\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnector\u003c\/th\u003e\n\u003ctd\u003ePoly Quick Disconnect (QD)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eIncluded cable\u003c\/th\u003e\n\u003ctd\u003ePlantronics A10 direct-connect cable (66268-02) — the modern replacement for the Polaris cable\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnection\u003c\/th\u003e\n\u003ctd\u003ePlugs directly into a headset-ready phone's built-in amplified port — no external amplifier required\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWorks with\u003c\/th\u003e\n\u003ctd\u003eHeadset-ready phones with built-in amplifiers — Nortel (Norstar\/Meridian), NEC, Toshiba, Mitel, Aastra, 3COM, Comdial, ESI, SciTec, and others. Not compatible with Cisco or phones needing HIS \/ HIC \/ U10 cables\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eAudio\u003c\/th\u003e\n\u003ctd\u003eWideband, high-frequency response\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eBuild \/ comfort\u003c\/th\u003e\n\u003ctd\u003ePremium nylon-composite frame, reinforced headband, satin finish; plush leatherette ear pads (foam available)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWeight\u003c\/th\u003e\n\u003ctd\u003e53 g\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eLineage\u003c\/th\u003e\n\u003ctd\u003e\"Polaris\" direct-connect solution (formerly PW291N); built on the EncorePro HW710, formerly the HW291N\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eOther Polaris styles\u003c\/th\u003e\n\u003ctd\u003ePW510 (mono), PW520 (binaural), PW530 (over-the-ear), PW540 (convertible) — all on 500-series headsets\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003ePart numbers\u003c\/th\u003e\n\u003ctd\u003e805H7AA + A10 (A10 cable = 66268-02)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWarranty\u003c\/th\u003e\n\u003ctd\u003e2-year manufacturer warranty, plus HeadsetPlus lifetime technical support\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003ePhones.\u003c\/strong\u003e The PW710 connects to headset-ready phones that have a built-in amplifier — business systems from Nortel, NEC, Toshiba, Mitel, Aastra, 3COM, Comdial, ESI, and SciTec, among others. It is not for Cisco phones or for systems that require a specific HIS, HIC, or U10 cable. Confirm your exact model before ordering.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eConnection.\u003c\/strong\u003e The included A10 direct-connect cable plugs the HW710's Quick Disconnect into the phone's modular headset port, with no external amplifier. Direct connection puts volume and mute control on the phone rather than on the cord — if you want inline controls plus Clearline audio enhancement, an amplifier is the better route.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eAlternative.\u003c\/strong\u003e If your phone has no dedicated headset port, the PW710 won't work on its own — you'll want the HW710 with an M22 amplifier instead. For the 500-series Polaris headsets at a lower price, see the PW510, PW520, PW530, and PW540.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat is the Plantronics PW710 Polaris headset?\u003c\/summary\u003e\u003cp\u003eThe Plantronics PW710 is the premium EncorePro HW710 mono noise-canceling headset bundled with the A10 direct-connect cable. It plugs straight into a headset-ready phone's built-in amplified port, so no separate amplifier is needed. \"Polaris\" refers to that direct-connect method — it's the modern replacement for Plantronics' discontinued P-series Polaris headsets.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the PW710 need an amplifier?\u003c\/summary\u003e\u003cp\u003eNo. The PW710 is the direct-connect version — it includes the A10 cable and plugs into a phone that already has a built-in amplified headset port, so no external amplifier is required. If your phone has no headset port, or you want inline volume and mute, you'd need the HW710 with an M22 amplifier instead.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhich phones does the PW710 Polaris work with?\u003c\/summary\u003e\u003cp\u003eThe PW710 works with headset-ready phones that have a built-in amplifier — Nortel (Norstar and Meridian), NEC, Toshiba, Mitel, Aastra, 3COM, Comdial, ESI, and SciTec, among others. It does not work with Cisco phones or systems that require a specific HIS, HIC, or U10 cable. Confirm your phone model first, since the wrong cable is the most common cause of returns.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat makes the PW710 a premium Polaris headset?\u003c\/summary\u003e\u003cp\u003eThe PW710 is built on the EncorePro HW710, the premium 700-series headset: leatherette ear pads, an ultra-light nylon-composite satin-finish frame at 53 grams, and a telescoping boom. The other Polaris headsets — PW510, PW520, PW530, PW540 — use the 500-series build with foam cushions at a lower price. Choose the PW710 for all-day comfort and a polished look.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat was the PW710 formerly called?\u003c\/summary\u003e\u003cp\u003eThe PW710 was formerly the PW291N, the Polaris version of the headset now known as the HW710 (itself formerly the HW291N). It's the same premium headset and direct-connect solution under current naming, so if you need a \"PW291N\" replacement, the PW710 is it.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e\n\n\u003c!-- SUGGESTED: a shot of the leatherette\/satin HW710 with the A10 cable plugging into a headset-ready phone's port (no amplifier in the chain); only if a real manufacturer URL is available --\u003e","brand":"Plantronics","offers":[{"title":"Default Title","offer_id":46631729398004,"sku":"805H7AA+A10","price":179.96,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/PW710_a8a0ade8-3b32-4405-86b2-3dc3885902d3.jpg?v=1772023966"},{"product_id":"poly-plantronics-cs540-wireless-dect-headset","title":"Plantronics CS540 Wireless Headset","description":"\u003ch2\u003eWhat the Plantronics CS540 is\u003c\/h2\u003e\n\n\u003cp\u003eThe CS540 is a wireless headset for an office desk phone. It comes with a base that plugs into your phone, and the headset talks to that base, so you can get up and walk around mid-call without losing the person on the other end. It weighs 21 grams and sits on one ear, so you hear the room with the other. Poly's model code for it, C054, is printed on the base.\u003c\/p\u003e\n\n\u003cp\u003eIt's a good fit if you spend a lot of the day on a desk phone and want to be able to stand, stretch or walk to a colleague's desk while you talk. If you need one headset for a desk phone, a computer and a cell phone at once, this isn't it.\u003c\/p\u003e\n\n\u003ch2\u003eStandard or Cisco IP Phone Compatible\u003c\/h2\u003e\n\n\u003cp\u003eBoth options are the same CS540 at the same price. Pick Cisco IP Phone Compatible if your desk phone is a Cisco IP phone, and Standard for most other corded desk phones, Avaya and Polycom included. If you aren't sure what your phone is, send us the model printed on it and we'll tell you which one to order.\u003c\/p\u003e\n\n\u003ch2\u003eHow you answer calls\u003c\/h2\u003e\n\n\u003cp\u003eOut of the box, you answer at your desk: lift the handset off the cradle, then press the call button on the headset. Once you're on the call, you can walk away. If you want to answer and hang up while you're away from the desk, you'll need an HL10 handset lifter or an EHS cable for your phone, both sold separately.\u003c\/p\u003e\n\n\u003ch2\u003eRange, battery and fit\u003c\/h2\u003e\n\n\u003cp\u003eThe CS540 is rated for up to 350 feet from the base and up to 7 hours of talk time on a charge. That 350 is measured with nothing in the way, so walls and floors will cut it down. The battery is user-replaceable, so a worn one is a battery swap rather than a new headset.\u003c\/p\u003e\n\n\u003cp\u003eThe box has both a headband and an ear loop, so you can wear it over the head or over the ear. Up to three more CS540 headsets can join a call on the same base, which is handy for training someone on live calls.\u003c\/p\u003e\n\n\u003ch2\u003eIs the CS540 Bluetooth?\u003c\/h2\u003e\n\n\u003cp\u003eNo. The CS540 uses DECT: the headset talks only to its own base, and the base plugs into your desk phone. It won't pair with a cell phone or a laptop. To use it for computer calls, the base needs Poly's APU-76 USB adapter, sold separately.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n\u003cli\u003eCS540 headset with battery\u003c\/li\u003e\n\u003cli\u003eBase (labeled C054)\u003c\/li\u003e\n\u003cli\u003eHeadband\u003c\/li\u003e\n\u003cli\u003eEar loop fit kit\u003c\/li\u003e\n\u003cli\u003eTelephone interface cable\u003c\/li\u003e\n\u003cli\u003eAC power adapter\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003cfigure class=\"hsp-table\" data-hsp-best=\"\" data-hsp-layout=\"stack\" role=\"group\" tabindex=\"0\"\u003e\u003cfigcaption class=\"hsp-table__title\"\u003ePlantronics CS540 specifications\u003c\/figcaption\u003e\n\u003ctable\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eSpec\u003c\/th\u003e\n\u003cth\u003eDetail\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eModel code on base\u003c\/td\u003e\n\u003ctd\u003eC054 (North America)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePart numbers\u003c\/td\u003e\n\u003ctd\u003ePoly 84693-01, HP 7W073AA#ABA\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWearing style\u003c\/td\u003e\n\u003ctd\u003eOver the head or over the ear; behind-the-neck band sold separately\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWeight\u003c\/td\u003e\n\u003ctd\u003e21 g (0.74 oz)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWireless\u003c\/td\u003e\n\u003ctd\u003eDECT 6.0\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRange\u003c\/td\u003e\n\u003ctd\u003eUp to 350 ft from the base\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eTalk time\u003c\/td\u003e\n\u003ctd\u003eUp to 7 hours\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eBattery\u003c\/td\u003e\n\u003ctd\u003eUser-replaceable\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAudio\u003c\/td\u003e\n\u003ctd\u003eNarrowband or wideband (to 6,800 Hz)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMicrophone\u003c\/td\u003e\n\u003ctd\u003eNoise-canceling\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eConferencing\u003c\/td\u003e\n\u003ctd\u003eUp to 3 more headsets on one base\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRemote answering\u003c\/td\u003e\n\u003ctd\u003eNeeds an HL10 lifter or EHS cable, sold separately\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003eDesk phones.\u003c\/strong\u003e Connects through the phone's headset or handset jack. Standard suits most corded desk phones, Avaya and Polycom included; choose Cisco IP Phone Compatible for a Cisco IP phone.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eComputers.\u003c\/strong\u003e Needs the APU-76 USB adapter for a PC or Mac.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eCell phones.\u003c\/strong\u003e Not supported. The CS540 has no Bluetooth.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Poly","offers":[{"title":"Standard","offer_id":48801764868340,"sku":"7W073AA#ABA","price":199.99,"currency_code":"USD","in_stock":true},{"title":"Cisco IP Phone Compatible","offer_id":48801764901108,"sku":"7W073AA#ABA","price":199.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/CS540_64fd72f2-e996-4858-b2f8-99d10e97f98d.jpg?v=1772023346"},{"product_id":"plantronics-cs540-co54-c054-replacement-extra-headset","title":"Replacement Headset for Plantronics CS540 (C054)","description":"\u003cp\u003e\u003cspan style=\"font-size: 9pt; font-family: Arial;\"\u003e\u003c!--StartFragment --\u003e\u003c!--StartFragment --\u003e\u003cstrong\u003ePlantronics CS540 placement (or Extra) headset\u003c\/strong\u003e for the \u003ca href=\"\/products\/poly-plantronics-cs540-wireless-dect-headset\" target=\"_blank\"\u003e\u003cspan style=\"color: #0066cc;\"\u003ePlantronics CS540\u003c\/span\u003e\u003c\/a\u003e (CO54, C054) wireless headset system. This is the replacement headset If you lost or broken your Plantronics CS540 headset or use it as an extra headset in a conference call using the same base (up to 3 can be used).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-size: 12px;\"\u003e\u003cspan style=\"font-family: arial,helvetica,sans-serif;\"\u003eThe package includes: 3 ear loops, 2 gel tips (medium, large) and over the head headband\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"arrow\"\u003e\u003cspan style=\"font-size: 13.5pt; font-family: Arial, sans-serif;\"\u003eOld Poly part # 86179-01\u003c\/span\u003e\u003cspan style=\"font-size: 13.5pt;\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-size: 13.5pt; font-family: Arial, sans-serif;\"\u003eNew HP part # 85T27AA#ABA\u003c\/span\u003e\u003cspan style=\"font-size: 13.5pt;\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-size: 9pt; font-family: Arial;\"\u003e\u003cstrong\u003e\u003cspan style=\"color: #ff0000;\"\u003eHow to pair\/subscribe the new CS540 spare headset to the base:\u003c\/span\u003e\u003c\/strong\u003e\u003cbr\u003e\u003cbr\u003eSimply put your headset back in the CS540 (CO54) base. The power\/subscription light (white light on the base) flashes during the subscription\/pairing process and turns solid when the headset pairs successfully.\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eimportant:\u003c\/strong\u003e Only the last paired headset will work, so you will have to repeat this process whenever you need to use a new CS540 (CO54) headset with the same system.\u003c\/span\u003e\u003c\/p\u003e","brand":"Plantronics","offers":[{"title":"Default Title","offer_id":46631739687156,"sku":"85T27AA#ABA","price":189.96,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/86179-01.jpg?v=1751514568"},{"product_id":"jabra-biz-2300-headset","title":"Jabra Biz 2300 Wired Headset (Mono or Duo)","description":"\u003ch3 data-path-to-node=\"3\"\u003e\u003cb data-path-to-node=\"3\" data-index-in-node=\"0\"\u003eThe Premium Standard for High-Performance Communication\u003c\/b\u003e\u003c\/h3\u003e\n\u003cp data-path-to-node=\"3\"\u003eThe Jabra Biz 2300 is a premium, lightweight jabra biz 2300 corded headset engineered for those who demand world-class sound and exceptional durability. Built to survive the rigors of high-performing contact centers and busy office environments, this series provides a \"breath-resistant\" microphone with ultra-noise-cancelling technology. Whether you choose the jabra biz 2300 duo for total immersion or the mono version for flexibility, your voice remains the focal point of every conversation.\u003c\/p\u003e\n\u003ch3 data-path-to-node=\"4\"\u003e\u003cb data-path-to-node=\"4\" data-index-in-node=\"0\"\u003eChoose Your Perfect Configuration\u003c\/b\u003e\u003c\/h3\u003e\n\u003cp data-path-to-node=\"4\"\u003eEasily customize your setup using the variant selector above to match your specific hardware and workflow:\u003c\/p\u003e\n\u003cul data-path-to-node=\"5\"\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"5,0,0\"\u003e\u003cb data-path-to-node=\"5,0,0\" data-index-in-node=\"0\"\u003eWearing Style:\u003c\/b\u003e Select the jabra biz 2300 binaural headset (Duo) for a jabra biz 2300 stereo experience that blocks out background noise, or the jabra biz 2300 mono headset to stay aware of your office surroundings.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"5,1,0\"\u003e\u003cb data-path-to-node=\"5,1,0\" data-index-in-node=\"0\"\u003eUSB Connectivity:\u003c\/b\u003e We offer the jabra biz 2300 duo usb ms and jabra biz 2300 mono usb ms (Microsoft Teams Certified), as well as jabra biz 2300 usb uc duo and mono variants for all other softphone platforms. For specialized government or secure use, select the jabra biz 2300 push to talk (PTT) variant.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"5,2,0\"\u003e\u003cb data-path-to-node=\"5,2,0\" data-index-in-node=\"0\"\u003eDesk Phone Bundles:\u003c\/b\u003e Choose the jabra biz 2300 duo nc qd for traditional setups. We also provide \"Direct Connect\" bundles and certified versions for Cisco IP (7800\/8800), Cisco SPA, and Avaya (J100\/9600 and 1400\/9400) series phones.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 data-path-to-node=\"6\"\u003e\u003cb data-path-to-node=\"6\" data-index-in-node=\"0\"\u003eKey Features\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul data-path-to-node=\"7\"\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"7,0,0\"\u003e\u003cb data-path-to-node=\"7,0,0\" data-index-in-node=\"0\"\u003eAir Shock Microphone:\u003c\/b\u003e An aerodynamically designed \"noise n c\" microphone with many small holes that reduces pops and breath sounds for a professional audio profile.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"7,1,0\"\u003e\u003cb data-path-to-node=\"7,1,0\" data-index-in-node=\"0\"\u003eUnbreakable 360° Boom Arm:\u003c\/b\u003e The jabra biz 2300 qd duo nc features a break-proof boom arm that rotates a full 360 degrees, ensuring perfect positioning without the risk of mechanical failure.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"7,2,0\"\u003e\u003cb data-path-to-node=\"7,2,0\" data-index-in-node=\"0\"\u003eKevlar®-Reinforced Cord:\u003c\/b\u003e Built to withstand the \"14-hour shift,\" the jabra biz 2300 wired headset is equipped with a cord that is virtually impossible to break or fray.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"7,3,0\"\u003e\u003cb data-path-to-node=\"7,3,0\" data-index-in-node=\"0\"\u003eWideband Audio \u0026amp; HD Voice:\u003c\/b\u003e Experience lifelike conversations with the jabra biz 2300 qd wideband duo performance, making every virtual meeting sound natural.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 data-path-to-node=\"8\"\u003e\u003cb data-path-to-node=\"8\" data-index-in-node=\"0\"\u003eWhy Choose This Headset\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul data-path-to-node=\"9\"\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"9,0,0\"\u003e\u003cb data-path-to-node=\"9,0,0\" data-index-in-node=\"0\"\u003eExceptional Durability:\u003c\/b\u003e From the surgical steel components to the Kevlar wiring, the jabra biz 2300 duo nc headset is designed for a low total cost of ownership through long-lasting hardware.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"9,1,0\"\u003e\u003cb data-path-to-node=\"9,1,0\" data-index-in-node=\"0\"\u003eWorld-Class Comfort:\u003c\/b\u003e At only 49g (mono) and 68g (duo), it is 20% lighter than competitors. Combined with large, ergonomic foam or leatherette ear cushions, it’s built for all-day wear.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"9,2,0\"\u003e\u003cb data-path-to-node=\"9,2,0\" data-index-in-node=\"0\"\u003eSuperior Noise Cancellation:\u003c\/b\u003e The jabra biz 2300 duo noise cancelling headset utilizes ultra-NC technology to filter out even the loudest office chatter, ensuring your customers hear only you.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 data-path-to-node=\"10\"\u003e\u003cb data-path-to-node=\"10\" data-index-in-node=\"0\"\u003eWhat's in the Box\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul data-path-to-node=\"11\"\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"11,0,0\"\u003eJabra Biz 2300 Headset (Mono or Duo per selection)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"11,1,0\"\u003eSpecialized Connection Cable (USB, QD, or Certified Smart Cord per selection)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"11,2,0\"\u003eQuick Start Guide\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"11,3,0\"\u003eWarranty and Warning Cards\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Jabra","offers":[{"title":"Duo \/ USB - UC","offer_id":48221481599220,"sku":"2399-829-109","price":148.95,"currency_code":"USD","in_stock":true},{"title":"Duo \/ USB - Microsoft Teams","offer_id":48221481631988,"sku":"2399-823-109","price":148.95,"currency_code":"USD","in_stock":true},{"title":"Duo \/ USB - GSA Push-to-Talk","offer_id":48221481664756,"sku":"GSA2399-829-109PTT","price":189.95,"currency_code":"USD","in_stock":true},{"title":"Duo \/ Standard QD (Quick Disconnect)","offer_id":48221481697524,"sku":"2309-820-105","price":134.95,"currency_code":"USD","in_stock":true},{"title":"Duo \/ Direct Connect (Desk Phones)","offer_id":48221481730292,"sku":"2309-820-DIR","price":189.96,"currency_code":"USD","in_stock":true},{"title":"Duo \/ Avaya J100 \/ 1600 \/ 9600","offer_id":48221481763060,"sku":"2309-820+1216","price":189.96,"currency_code":"USD","in_stock":true},{"title":"Duo \/ Avaya 1400 \/ 2400 \/ 9400 \/ 9500","offer_id":48221481795828,"sku":"2309-820+1200","price":189.96,"currency_code":"USD","in_stock":true},{"title":"Duo \/ Cisco IP 7800 \/ 7900 \/ 8800 Series","offer_id":48221481828596,"sku":"2309-820-CIS","price":189.96,"currency_code":"USD","in_stock":true},{"title":"Duo \/ Cisco SPA 303 \/ 500 \/ 900 Series","offer_id":48221481861364,"sku":"2309-820+2.5mm","price":189.96,"currency_code":"USD","in_stock":true},{"title":"Mono \/ USB - UC","offer_id":48221481894132,"sku":"2393-829-109","price":138.99,"currency_code":"USD","in_stock":true},{"title":"Mono \/ USB - Microsoft Teams","offer_id":48221481926900,"sku":"2393-823-109","price":129.95,"currency_code":"USD","in_stock":true},{"title":"Mono \/ USB - GSA Push-to-Talk","offer_id":48221481959668,"sku":"GSA2393-829-109PTT","price":179.95,"currency_code":"USD","in_stock":true},{"title":"Mono \/ Standard QD (Quick Disconnect)","offer_id":48221481992436,"sku":"2303-820-105","price":108.95,"currency_code":"USD","in_stock":true},{"title":"Mono \/ Direct Connect (Desk Phones)","offer_id":48221482025204,"sku":"2303-820-DIR","price":174.96,"currency_code":"USD","in_stock":true},{"title":"Mono \/ Avaya J100 \/ 1600 \/ 9600","offer_id":48221482057972,"sku":"2303-820+1216","price":174.96,"currency_code":"USD","in_stock":true},{"title":"Mono \/ Avaya 1400 \/ 2400 \/ 9400 \/ 9500","offer_id":48221482090740,"sku":"2303-820+1200","price":174.96,"currency_code":"USD","in_stock":true},{"title":"Mono \/ Cisco IP 7800 \/ 7900 \/ 8800 Series","offer_id":48221482123508,"sku":"2303-820-CIS","price":174.96,"currency_code":"USD","in_stock":true},{"title":"Mono \/ Cisco SPA 303 \/ 500 \/ 900 Series","offer_id":48221482156276,"sku":"2303-820+2.5mm","price":174.96,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/Jabra_Biz2300_duo_USB.jpg?v=1751514932"},{"product_id":"plantronics-encorepro-hw540-convertible-3-in-1-noise-canceling-qd-headset","title":"Plantronics EncorePro HW540 3-in-1 Convertible Wired Headset (QD or Phone-Specific)","description":"\u003ch2\u003eNo wrong way to wear the EncorePro HW540\u003c\/h2\u003e\n\n\u003cp\u003eMost call centers solve the comfort problem by stocking two headsets — one over-the-head, one over-the-ear — then spend the next year swapping them as agents change their minds, eating the cost and the wear each time. The Plantronics EncorePro HW540 ends that. It's a convertible 3-in-1: over-the-head, over-the-ear, and behind-the-neck, all in one headset, so the agent picks the style and switches whenever they like.\u003c\/p\u003e\n\n\u003cp\u003eIt's the convertible model in the EncorePro 500 line, and like its siblings it comes in a version for whatever phone is on your desk. This is the standard QD version; for the DA90-managed digital one, see the HW540D.\u003c\/p\u003e\n\n\u003ch2\u003eThree wearing styles, one headset\u003c\/h2\u003e\n\n\u003cp\u003eThe EncorePro HW540 is a 3-in-1 convertible — the same headset wears over the head, over the ear, or behind the neck, using the parts in the box. It's a mono headset, so one ear stays open to the room in every style; only the way it holds on your head changes.\u003c\/p\u003e\n\n\u003cp\u003eEach style is properly designed, not a compromise. The over-the-head headband is adjustable, with a soft temple pad on the side opposite the speaker. The over-the-ear hook is bendable and conforms to your ear for a secure hold. The behind-the-neck band suits anyone who wants nothing over the top of their head — useful under a cap or for agents who simply dislike a headband. The same soft cushion covers the speaker whichever way you wear it, so the audio never changes.\u003c\/p\u003e\n\n[card title=\"One part number for the whole floor\"]This is where the HW540 pays for itself. Instead of surveying agents, stocking multiple models, and absorbing the cost every time someone wants to switch from over-ear to over-head, you order one part number that does all three. Call centers that made the move report the same thing: agents stop asking to trade headsets, because the one they already have converts. Procurement and inventory get simpler, and returns for the \"wrong style\" go to zero.[\/card]\n\n\u003ch3\u003eConvertible, or a fixed-style EncorePro?\u003c\/h3\u003e\n\n\u003cp\u003eThe convertible only earns its slightly higher price when preferences vary — or when you'd rather buy one SKU than guess.\u003c\/p\u003e\n\n[compare]\n\u003cdiv\u003e\n\u003cstrong\u003eHW540 — convertible (3-in-1)\u003c\/strong\u003e\u003cbr\u003eAll three wearing styles in one headset. The pick when fit preferences vary across a team, or you want a single part number to cover everyone.\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003eHW510 \/ HW520 \/ HW530 — fixed style\u003c\/strong\u003e\u003cbr\u003eOne style each — over-the-head mono, over-the-head binaural, or over-the-ear — at a lower price. The pick when everyone's already settled on how they wear it.\u003c\/div\u003e\n[\/compare]\n\n\u003ch2\u003eBuild the exact EncorePro HW540 you need\u003c\/h2\u003e\n\n\u003cp\u003eSeven versions, and every one is the same convertible 3-in-1 headset. The only thing that changes is how it connects to your phone.\u003c\/p\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003e[icon:headset-mono] Universal QD — needs an amplifier or cable.\u003c\/strong\u003e No cable included; add a Plantronics amplifier (the M22 and the rest of the range, including dispatch amps), a direct-connect cable, or a DA-series USB adapter for softphones — sold separately. (783P0AA#ABA)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eAvaya 1400 \/ 2400 \/ 4600 \/ 5400 \/ 9400 \/ 9500.\u003c\/strong\u003e Includes the certified Avaya cable for these older Avaya digital and IP series. No amplifier. (783P0AA+HIC10)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eAvaya J100 \/ 1600 \/ 9600.\u003c\/strong\u003e Includes the Avaya cable for J139–J189, 1600, and 9600 phones. No amplifier. (783P0AA+HIS)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eCisco IP (69xx–99xx).\u003c\/strong\u003e Includes the Cisco cable for the headset port on Cisco IP 69xx \/ 78xx \/ 79xx \/ 88xx \/ 89xx \/ 99xx phones. No amplifier. (783P0AA-CIS)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eCisco SPA.\u003c\/strong\u003e Includes a 2.5mm cable for Cisco SPA 303, 5xx, and 9xx phones. No amplifier. (783P0AA-SPA)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003ePolycom (and ShoreTel \/ Mitel).\u003c\/strong\u003e Includes the Polycom RJ9 cable for Soundpoint IP and VVX phones; also works with ShoreTel \/ Mitel IP 420, 480, and 485. No amplifier. (783P0AA-PO)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eYealink.\u003c\/strong\u003e Includes the Yealink RJ9 cable for Yealink SIP-T phones. No amplifier. (783P0AA-YEA)\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eDoes the EncorePro HW540 need an amplifier?\u003c\/h2\u003e\n\n\u003cp\u003eIt depends on the version. The phone-specific bundles — Avaya, Cisco, Cisco SPA, Polycom, and Yealink — include the certified cable and plug straight into that phone, no amplifier. The universal QD version includes no cable: its Quick Disconnect needs a Plantronics amplifier (the M22 and the rest of the range, including dispatch amplifiers), a direct-connect cable, or a DA-series USB adapter for softphones, bought separately.\u003c\/p\u003e\n\n[callout type=\"honest\"]The ordering mistake to avoid: the universal QD EncorePro HW540 doesn't plug into a phone on its own — it needs an amplifier or cable. If you know your phone, the matching bundle is the simpler buy, with the certified cable already in the box. For a computer or softphone, add a DA-series USB adapter. And if you want the DA90-managed digital version with central headset management, that's the HW540D, not this one.[\/callout]\n\n\u003ch3\u003eBuilt like the rest of the EncorePro line\u003c\/h3\u003e\n\n\u003cp\u003eWhatever style it's worn in, the EncorePro HW540 is built the same: laser-welded aircraft-grade aluminum and metal joints for the rigors of a call-intensive floor, a noise-canceling flexible boom with visual and tactile positioning guides that click into place, and wideband audio up to 6,800 Hz. SoundGuard limits sudden noise spikes below 118 dBA, which helps a contact center meet OSHA and Noise at Work requirements, and at 22 to 32 grams depending on how it's worn, it's among the lightest in its class. It ships with a carrying pouch, and the cushions are replaceable, so a worn headset can be refreshed rather than retired.\u003c\/p\u003e\n\n\u003cp\u003eThe EncorePro HW540 is the one you buy when you'd rather not guess how your agents like to wear a headset — hand them a single part number that does it all three ways, built to last, and matched to the phone on their desk. Set the style, plug in the right cable, and every agent gets their own fit from the same box, with HeadsetPlus's lifetime support behind it.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n  \u003cli\u003ePlantronics EncorePro HW540 convertible noise-canceling headset with Quick Disconnect\u003c\/li\u003e\n  \u003cli\u003eOver-the-head headband (with temple pad)\u003c\/li\u003e\n  \u003cli\u003eOver-the-ear bendable ear hook \/ ear loop\u003c\/li\u003e\n  \u003cli\u003eBehind-the-neck band\u003c\/li\u003e\n  \u003cli\u003eSoft ear cushion (fitted)\u003c\/li\u003e\n  \u003cli\u003eCarrying pouch and quick start guide\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat else is in the box depends on the version: the Avaya, Cisco, Cisco SPA, Polycom, and Yealink bundles add the certified adapter cable for that phone, so there's nothing more to buy. The universal QD version includes no cable or amplifier — add an amplifier, a direct-connect cable, or a DA-series USB adapter separately. Replacement foam and leatherette cushions, spare ear loops, a replacement headband, and an EncorePro headband support pad are available separately.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n  \u003ctbody\u003e\n    \u003ctr\u003e\n\u003cth\u003eType\u003c\/th\u003e\n\u003ctd\u003eMonaural (single-ear), convertible — over-the-head, over-the-ear, or behind-the-neck\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eSeries\u003c\/th\u003e\n\u003ctd\u003eEncorePro 500 Series\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWearing-style pieces\u003c\/th\u003e\n\u003ctd\u003eAdjustable headband with temple pad, bendable over-the-ear hook, and neckband — all included\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMicrophone\u003c\/th\u003e\n\u003ctd\u003eNoise-canceling flexible boom with visual and tactile positioning guides\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnector\u003c\/th\u003e\n\u003ctd\u003ePoly Quick Disconnect (QD)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnection\u003c\/th\u003e\n\u003ctd\u003ePhone-specific bundles include the certified cable (plug-in, no amplifier); universal QD version needs a Plantronics amplifier, direct-connect cable, or DA-series USB adapter (sold separately)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eAmplifier compatibility\u003c\/th\u003e\n\u003ctd\u003eWorks with the full Plantronics amplifier range, including dispatch amplifiers (M22, MX10, M12, P10, SHS-1890, AP-15, CA12CD)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eAudio\u003c\/th\u003e\n\u003ctd\u003eWideband, up to 6,800 Hz\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eHearing protection\u003c\/th\u003e\n\u003ctd\u003eSoundGuard acoustic limiting below 118 dBA; helps meet OSHA \/ Noise at Work requirements\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWeight\u003c\/th\u003e\n\u003ctd\u003e22–32 g, depending on wearing style\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eBuild\u003c\/th\u003e\n\u003ctd\u003eLaser-welded aircraft-grade aluminum, metal joints; replaceable cushions; carrying pouch included\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eDigital alternative\u003c\/th\u003e\n\u003ctd\u003eHW540D (requires the DA90 USB processor; adds SoundGuard DIGITAL and Manager Pro management)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003ePart numbers\u003c\/th\u003e\n\u003ctd\u003e783P0AA#ABA (old 88828-01); phone bundles add +HIC10 \/ +HIS \/ -CIS \/ -SPA \/ -PO \/ -YEA\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWarranty\u003c\/th\u003e\n\u003ctd\u003e2-year manufacturer warranty, plus HeadsetPlus lifetime technical support\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware.\u003c\/strong\u003e With a Poly DA-series USB adapter, the EncorePro HW540 connects to a computer and works with PC softphones and UC platforms — Microsoft Teams, Zoom, and Webex among them — plus Poly Lens for device management. The noise-canceling mic keeps your background out of the caller's audio on any of them.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eHardware.\u003c\/strong\u003e The HW540 ends in a Poly Quick Disconnect. The universal QD version needs a Plantronics amplifier, a direct-connect cable, or a DA-series USB adapter to reach a phone or PC, and it's compatible with the full amplifier range, including dispatch amps. The Avaya, Cisco, Cisco SPA, Polycom, and Yealink bundles include the certified cable for that phone. For a DA90-managed, centrally administered version, see the HW540D.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003ePlatforms.\u003c\/strong\u003e The EncorePro HW540 is built for telephone-intensive work — customer care centers, help desks, telesales, and dispatch — and especially for mixed teams where fit preferences vary, since one convertible headset suits every agent.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat wearing styles does the EncorePro HW540 have?\u003c\/summary\u003e\u003cp\u003eThe EncorePro HW540 is a 3-in-1 convertible with three wearing styles included: over-the-head (adjustable headband with temple pad), over-the-ear (bendable ear hook), and behind-the-neck (neckband). It's a mono headset, so one ear stays open in every style; an agent can wear it whichever way is most comfortable and switch whenever they like.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the EncorePro HW540 need an amplifier?\u003c\/summary\u003e\u003cp\u003eIt depends on the version. The phone-specific EncorePro HW540 bundles — Avaya, Cisco, Cisco SPA, Polycom, and Yealink — include the certified cable and plug straight into that phone, no amplifier needed. The universal QD version includes no cable, so it needs a Plantronics amplifier, a direct-connect cable, or a DA-series USB adapter, bought separately.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eCan each agent choose their own wearing style on the HW540?\u003c\/summary\u003e\u003cp\u003eYes — that's the point of the EncorePro HW540. The same headset converts between over-the-head, over-the-ear, and behind-the-neck, so one part number suits every agent's preference. It simplifies procurement and inventory and cuts the cost of swapping headsets when someone wants to change styles.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat's the difference between the EncorePro HW540 and the HW540D?\u003c\/summary\u003e\u003cp\u003eBoth are the same convertible 3-in-1 headset. The standard EncorePro HW540 connects through any Poly amplifier, cable, or USB adapter. The HW540D is the Digital-series version that requires the Poly DA90 processor and adds SoundGuard DIGITAL hearing protection and Plantronics Manager Pro fleet management. Choose the HW540D only if you're deploying the DA90.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eIs the EncorePro HW540 mono or stereo?\u003c\/summary\u003e\u003cp\u003eThe EncorePro HW540 is monaural — a single earpiece, leaving the other ear open for room awareness, in whichever of the three wearing styles you choose. There's no binaural (both-ear) convertible in this line; for both ears in a fixed style, the EncorePro HW520 is the option.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e\n\n\u003c!-- SUGGESTED: a shot of the same HW540 shown in all three wearing styles (over-head, over-ear, behind-neck) side by side, plus its included phone cables; only if a real manufacturer URL is available --\u003e","brand":"Plantronics","offers":[{"title":"Standard QD (Quick Disconnect)","offer_id":48767246926068,"sku":"783P0AA#ABA","price":92.99,"currency_code":"USD","in_stock":true},{"title":"Avaya 1400 \/ 2400 \/ 9400 \/ 9500","offer_id":48767246958836,"sku":"783P0AA+HIC10","price":159.96,"currency_code":"USD","in_stock":true},{"title":"Avaya J100 \/ 1600 \/ 9600","offer_id":48767246991604,"sku":"783P0AA+HIS","price":159.96,"currency_code":"USD","in_stock":true},{"title":"Cisco IP 6900 \/ 7900 \/ 8800 \/ 9900","offer_id":48767247024372,"sku":"783P0AA-CIS","price":159.96,"currency_code":"USD","in_stock":true},{"title":"Cisco SPA 303 \/ 500 \/ 900","offer_id":48767247057140,"sku":"783P0AA-SPA","price":159.96,"currency_code":"USD","in_stock":true},{"title":"Polycom Certified","offer_id":48767247089908,"sku":"783P0AA-PO","price":159.96,"currency_code":"USD","in_stock":true},{"title":"Yealink Certified","offer_id":48767247122676,"sku":"783P0AA-YEA","price":159.96,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/HW540-2.jpg?v=1751515054"},{"product_id":"plantronics-encorepro-hw530-over-the-ear-noise-canceling-qd-headset","title":"Plantronics EncorePro HW530 Wired Headset (QD or Phone-Specific)","description":"\u003ch2\u003eThe EncorePro HW530 weighs 22 grams\u003c\/h2\u003e\n\n\u003cp\u003eCount how many times an agent lifts a headset off and drops it back on in a day — between breaks, side conversations, walking to the printer. For someone who does that constantly, a headband is friction. The Plantronics EncorePro HW530 takes it away: it hooks over one ear, weighs 22 grams, and goes on and off in a second.\u003c\/p\u003e\n\n\u003cp\u003eIt's the over-the-ear member of the EncorePro 500 line — the lightest of the family — and like its over-the-head siblings, it comes in a version for whatever phone is on your desk. For the DA90-managed digital version, that's the HW530D; this is the standard one.\u003c\/p\u003e\n\n\u003ch2\u003eOver the ear, and barely there\u003c\/h2\u003e\n\n\u003cp\u003eThe EncorePro HW530 is an over-the-ear headset: it loops over and rests on one ear, with no headband across the top of your head. At 22 grams it's the lightest headset in its class, yet the cushioned over-the-ear speaker still forms a real barrier against room noise — you're not trading audio away for the light weight. One ear stays open, so an agent can still hear a colleague or supervisor.\u003c\/p\u003e\n\n[stat]22 grams — the lightest EncorePro[\/stat]\n\n\u003ch3\u003eMade to go on and off all day\u003c\/h3\u003e\n\n[card title=\"On in a second, off in a second\"]The earhook is the HW530's whole point: no headband to settle, no hair to fix, nothing to adjust. It ships with small and large ear loops so agents can size the fit to their own ear, and a clothing clip takes the cord's weight off the ear so it stays put through a shift. For hot-deskers and anyone who's up and down all day, it's the EncorePro that's easiest to live with.[\/card]\n\n\u003cp\u003eFit is more personal than a headband, though. If an agent is between ear-loop sizes or wants maximum stability while they move around, the over-the-head HW510 may suit them better — same audio, different hold.\u003c\/p\u003e\n\n\u003ch2\u003eBuild the exact EncorePro HW530 you need\u003c\/h2\u003e\n\n\u003cp\u003eFour versions, differing in one thing: how the EncorePro HW530 connects to your phone. Every version is the same noise-canceling earhook headset underneath.\u003c\/p\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003e[icon:headset-mono] Universal QD — needs an amplifier or cable.\u003c\/strong\u003e No cable included; add a Plantronics M22 amplifier, a direct-connect cable, or a DA-series USB adapter for softphones — sold separately. For phones not listed below, or softphone use. (783P2AA#ABA)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eCisco IP (69xx–99xx).\u003c\/strong\u003e Includes the Cisco RJ9 cable for the headset port on Cisco IP 69xx \/ 78xx \/ 79xx \/ 88xx \/ 89xx \/ 99xx phones. No amplifier. (783P2AA-CIS)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eCisco SPA.\u003c\/strong\u003e Includes a 2.5mm cable for Cisco SPA 303, 5xx, and 9xx phones. No amplifier. (783P2AA-SPA)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003ePolycom.\u003c\/strong\u003e Includes the Polycom RJ9 cable for Soundpoint IP and VVX phones. No amplifier. (783P2AA-PO)\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eDoes the EncorePro HW530 need an amplifier?\u003c\/h2\u003e\n\n\u003cp\u003eIt depends on the version. The Cisco, Cisco SPA, and Polycom bundles include the certified cable for that phone and plug straight into its headset port, no amplifier needed. The universal QD version includes no cable: its Quick Disconnect needs a Plantronics M22 amplifier, a direct-connect bottom cable, or a DA-series USB adapter for softphones, bought separately.\u003c\/p\u003e\n\n[callout type=\"honest\"]The ordering mistake to avoid: the universal QD EncorePro HW530 doesn't plug into a phone on its own — it needs an amplifier or cable. If you have a Cisco, Cisco SPA, or Polycom phone, pick that bundle and the cable's already in the box. On an Avaya or Yealink phone, or a softphone? Call us — the HW530 works with those too, with the right cable or USB adapter; it's just not pre-bundled here. And if you want the DA90-managed digital version with central headset management, that's the HW530D, not this one.[\/callout]\n\n\u003ch3\u003eBuilt like the rest of the EncorePro line\u003c\/h3\u003e\n\n\u003cp\u003eLight as it is, the EncorePro HW530 is built to last: laser-welded aircraft-grade aluminum and metal joints for the rigors of a call-intensive floor, a noise-canceling flexible boom with visual and tactile positioning guides that click into place, and wideband audio up to 6,800 Hz. SoundGuard limits sudden noise spikes below 118 dBA, which helps a contact center meet OSHA and Noise at Work requirements, and the foam or leatherette cushions are replaceable, so a worn headset can be refreshed instead of retired. It replaces the old H41 and H41N Mirage over-the-ear headsets — the same idea, re-engineered.\u003c\/p\u003e\n\n\u003cp\u003eThe EncorePro HW530 is for the agent who'd rather not wear a headband at all — light enough to forget, quick on and off, and discreet, in a build tough enough for daily abuse. Match it to your phone, size the ear loop, and it all but disappears, backed by HeadsetPlus's lifetime support.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n  \u003cli\u003ePlantronics EncorePro HW530 over-the-ear noise-canceling headset with Quick Disconnect\u003c\/li\u003e\n  \u003cli\u003eSmall and large ear loops\u003c\/li\u003e\n  \u003cli\u003eFoam ear cushion (fitted)\u003c\/li\u003e\n  \u003cli\u003eClothing clip for cord management\u003c\/li\u003e\n  \u003cli\u003eQuick start guide\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat else is in the box depends on the version: the Cisco, Cisco SPA, and Polycom bundles add the certified adapter cable for that phone, so there's nothing more to buy. The universal QD version includes no cable or amplifier — add an M22 amplifier, a direct-connect cable, or a DA-series USB adapter separately. Replacement foam and leatherette cushions and spare ear loops are available separately.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n  \u003ctbody\u003e\n    \u003ctr\u003e\n\u003cth\u003eType\u003c\/th\u003e\n\u003ctd\u003eMonaural, over-the-ear (earhook) — no headband\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eSeries\u003c\/th\u003e\n\u003ctd\u003eEncorePro 500 Series\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMicrophone\u003c\/th\u003e\n\u003ctd\u003eNoise-canceling flexible boom with visual and tactile positioning guides\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnector\u003c\/th\u003e\n\u003ctd\u003ePoly Quick Disconnect (QD)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnection\u003c\/th\u003e\n\u003ctd\u003ePhone-specific bundles include the certified cable (plug-in, no amplifier); universal QD version needs an M22 amplifier, direct-connect cable, or DA-series USB adapter (sold separately)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eAudio\u003c\/th\u003e\n\u003ctd\u003eWideband, up to 6,800 Hz\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eHearing protection\u003c\/th\u003e\n\u003ctd\u003eSoundGuard acoustic limiting below 118 dBA; helps meet OSHA \/ Noise at Work requirements\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eFit\u003c\/th\u003e\n\u003ctd\u003eSmall and large ear loops; clothing clip; replaceable foam or leatherette cushions\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWeight\u003c\/th\u003e\n\u003ctd\u003e22 g — lightest in its class\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eBuild\u003c\/th\u003e\n\u003ctd\u003eLaser-welded aircraft-grade aluminum, metal joints\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eLineage\u003c\/th\u003e\n\u003ctd\u003eReplaces the Plantronics H41 \/ H41N Mirage\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eDigital alternative\u003c\/th\u003e\n\u003ctd\u003eHW530D (requires the DA90 USB processor; adds SoundGuard DIGITAL and Manager Pro management)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003ePart numbers\u003c\/th\u003e\n\u003ctd\u003e783P2AA#ABA (old 201500-01); phone bundles add -CIS \/ -SPA \/ -PO\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWarranty\u003c\/th\u003e\n\u003ctd\u003e2-year manufacturer warranty, plus HeadsetPlus lifetime technical support\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware.\u003c\/strong\u003e With a Poly DA-series USB adapter, the EncorePro HW530 connects to a computer and works with PC softphones and UC platforms — Microsoft Teams, Zoom, and Webex among them. The noise-canceling mic keeps your background out of the caller's audio on any of them.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eHardware.\u003c\/strong\u003e The HW530 ends in a Poly Quick Disconnect. The universal QD version needs an M22 amplifier, a direct-connect bottom cable, or a DA-series USB adapter to reach a phone or PC. The Cisco, Cisco SPA, and Polycom bundles include the certified cable for that phone and plug straight into its headset port. For a DA90-managed, centrally administered version, see the HW530D.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003ePlatforms.\u003c\/strong\u003e The EncorePro HW530 is built for telephone-intensive work — customer care centers, help desks, and telesales — and especially for agents who take a headset on and off frequently, hot-desk, or simply prefer no headband.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat's the wearing style of the EncorePro HW530?\u003c\/summary\u003e\u003cp\u003eThe EncorePro HW530 is an over-the-ear (earhook) headset — it loops over and rests on one ear, with no headband across the top of your head. At 22 grams it's the lightest in its class, discreet, and quick to put on and take off, which suits agents who handle a headset on and off throughout the day.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the EncorePro HW530 need an amplifier?\u003c\/summary\u003e\u003cp\u003eIt depends on the version. The Cisco, Cisco SPA, and Polycom bundles include the certified cable and plug straight into that phone, no amplifier needed. The universal QD version includes no cable, so it needs a Plantronics M22 amplifier, a direct-connect cable, or a DA-series USB adapter, bought separately.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eHow much does the EncorePro HW530 weigh?\u003c\/summary\u003e\u003cp\u003eThe EncorePro HW530 weighs 22 grams — the lightest in its class, because the over-the-ear design has no headband. That makes it well suited to long shifts and to agents who put a headset on and off frequently.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat's the difference between the EncorePro HW530 and the HW530D?\u003c\/summary\u003e\u003cp\u003eBoth are the same over-the-ear earhook headset. The standard EncorePro HW530 connects through any Poly amplifier, cable, or USB adapter. The HW530D is the Digital-series version that requires the Poly DA90 processor and adds SoundGuard DIGITAL hearing protection and Plantronics Manager Pro fleet management. Choose the HW530D only if you're deploying the DA90.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the EncorePro HW530 come with different ear loop sizes?\u003c\/summary\u003e\u003cp\u003eYes. The EncorePro HW530 includes small and large ear loops so agents can size the fit to their own ear, plus a clothing clip that takes the cord's weight off the ear. The ear cushion is replaceable too, in foam or leatherette.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e\n\n\u003c!-- SUGGESTED: a clear shot of the HW530 hooked over the ear (no headband) with the small vs large ear loops shown side by side, plus its included phone cables; only if a real manufacturer URL is available --\u003e","brand":"Plantronics","offers":[{"title":"Standard QD (Quick Disconnect)","offer_id":48767030132980,"sku":"783P2AA#ABA","price":84.99,"currency_code":"USD","in_stock":true},{"title":"Cisco IP 6900 \/ 7800 \/ 7900 \/ 8800 \/ 8900 \/ 9900","offer_id":48767030165748,"sku":"783P2AA-CIS","price":149.96,"currency_code":"USD","in_stock":true},{"title":"Cisco SPA 303 \/ 500 \/ 900","offer_id":48767030198516,"sku":"783P2AA-SPA","price":149.96,"currency_code":"USD","in_stock":true},{"title":"Polycom Certified","offer_id":48767030231284,"sku":"783P2AA-PO","price":149.96,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/HW530.jpg?v=1751515056"},{"product_id":"plantronics-pw540-polaris-convertible-3-in-1-direct-connect-noise-canceling-headset","title":"Plantronics PW540 Convertible Polaris Headset (HW540 + A10)","description":"\u003ch2\u003eThe PW540 fits every agent, no amplifier\u003c\/h2\u003e\n\n\u003cp\u003eOutfit a mixed team off one phone system and you hit two recurring costs: agents who want different wearing styles, and an amplifier at every seat. The Plantronics PW540 Polaris headset removes both. It's a convertible 3-in-1 — over-the-head, over-the-ear, or behind-the-neck — that plugs straight into a headset-ready phone, with no separate amplifier per desk.\u003c\/p\u003e\n\n\u003cp\u003eIt's the EncorePro HW540 convertible noise-canceling headset packaged with the Plantronics A10 direct-connect cable — the most flexible member of the Polaris family, alongside the mono PW510, binaural PW520, and earhook PW530.\u003c\/p\u003e\n\n\u003ch2\u003eThree wearing styles, one part number\u003c\/h2\u003e\n\n\u003cp\u003eThe PW540 is a 3-in-1 convertible: the same headset wears over the head, over the ear, or behind the neck, using the parts in the box. It's a mono headset, so one ear stays open in every style; only the way it holds on your head changes. An agent picks the style that's comfortable and can switch any day they like.\u003c\/p\u003e\n\n[card title=\"One SKU for the whole floor, no amp at any seat\"]The PW540 collapses two procurement headaches into one order. You don't survey agents on headband versus earhook — every unit does all three — and you don't buy an amplifier for every desk, because the A10 cable connects straight to a headset-ready phone. For a mixed team on a direct-connect phone system, that's one part number that suits everyone and removes a line item from every seat. It's the reason the convertible-plus-direct-connect combination fits a varied call center better than almost anything else in the wired line.[\/card]\n\n\u003ch2\u003eDirect-connect: no amplifier per seat\u003c\/h2\u003e\n\n\u003cp\u003eThe PW540 includes the A10 direct-connect cable, which plugs the headset straight into a headset-ready phone's built-in amplifier — so there's no separate M22 amplifier to buy. \"Polaris\" is the legacy name for this direct-connect approach; the old P-series Polaris headsets were retired in 2008, and the HW540-plus-A10 combination is the modern equivalent.\u003c\/p\u003e\n\n[callout type=\"honest\"]The PW540 only works if your phone is headset-ready — a built-in amplifier behind a modular headset port, usually marked with a small headset symbol. That covers a lot of business systems — Nortel, NEC, Toshiba, Mitel, Aastra and others — but not Cisco, and not phones that need a specific HIS, HIC, or U10 cable. Ordering the wrong direct-connect cable is the most common return in this category, so confirm your phone first; send us the make and model and we'll check. If your phone isn't headset-ready, you'll want the HW540 with an M22 amplifier instead.[\/callout]\n\n\u003ch3\u003eThe HW540 inside\u003c\/h3\u003e\n\n\u003cp\u003eThe headset itself is the EncorePro HW540: a convertible, mono, noise-canceling headset with a flexible boom and visual and tactile positioning guides, wideband audio, and SoundGuard acoustic limiting below 118 dBA to help meet OSHA and Noise at Work requirements. Each style is properly designed — an adjustable headband with a soft temple pad, a bendable over-the-ear hook, and a behind-the-neck band — and the same soft cushion covers the speaker whichever way it's worn. It's built on laser-welded aircraft-grade aluminum with metal joints, weighs 22 to 32 grams depending on style, and carries a 2-year warranty.\u003c\/p\u003e\n\n\u003cp\u003eThe PW540 is the one you buy when you don't want to guess how your agents like to wear a headset, and your phones already have built-in amplifiers — a single part number that does all three styles and plugs in direct, with no amp at any desk. Confirm your phone takes a direct-connect cable, and it's plug-and-go across a mixed floor, backed by HeadsetPlus's lifetime support.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n  \u003cli\u003ePlantronics EncorePro HW540 convertible noise-canceling headset with Quick Disconnect\u003c\/li\u003e\n  \u003cli\u003eOver-the-head headband (with temple pad), over-the-ear ear hook, and behind-the-neck band\u003c\/li\u003e\n  \u003cli\u003ePlantronics A10 direct-connect cable (QD to modular plug)\u003c\/li\u003e\n  \u003cli\u003eSoft ear cushion (fitted) and quick start guide\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eTogether these connect directly to a headset-ready phone's built-in amplified port — no external amplifier or additional cable is required.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n  \u003ctbody\u003e\n    \u003ctr\u003e\n\u003cth\u003eType\u003c\/th\u003e\n\u003ctd\u003eMonaural (single-ear), convertible — over-the-head, over-the-ear, or behind-the-neck\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWearing-style pieces\u003c\/th\u003e\n\u003ctd\u003eAdjustable headband with temple pad, bendable over-the-ear hook, and neckband — all included\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMicrophone\u003c\/th\u003e\n\u003ctd\u003eNoise-canceling flexible boom with visual and tactile positioning guides\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnector\u003c\/th\u003e\n\u003ctd\u003ePoly Quick Disconnect (QD)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eIncluded cable\u003c\/th\u003e\n\u003ctd\u003ePlantronics A10 direct-connect cable (66268-02) — the modern replacement for the Polaris cable\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnection\u003c\/th\u003e\n\u003ctd\u003ePlugs directly into a headset-ready phone's built-in amplified port — no external amplifier required\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWorks with\u003c\/th\u003e\n\u003ctd\u003eHeadset-ready phones with built-in amplifiers — Nortel (Norstar\/Meridian), NEC, Toshiba, Mitel, Aastra, 3COM, Comdial, ESI, SciTec, and others. Not compatible with Cisco or phones needing HIS \/ HIC \/ U10 cables\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eAudio\u003c\/th\u003e\n\u003ctd\u003eWideband; SoundGuard acoustic limiting below 118 dBA\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWeight\u003c\/th\u003e\n\u003ctd\u003e22–32 g, depending on wearing style\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eBuild\u003c\/th\u003e\n\u003ctd\u003eLaser-welded aircraft-grade aluminum, metal joints\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eLineage\u003c\/th\u003e\n\u003ctd\u003e\"Polaris\" direct-connect solution — the modern replacement for the discontinued P-series Polaris headsets; built on the EncorePro HW540\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eOther styles\u003c\/th\u003e\n\u003ctd\u003ePW510 (mono over-the-head), PW520 (binaural over-the-head), PW530 (over-the-ear)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003ePart numbers\u003c\/th\u003e\n\u003ctd\u003e783P0AA + A10 (A10 cable = 66268-02)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWarranty\u003c\/th\u003e\n\u003ctd\u003e2-year manufacturer warranty, plus HeadsetPlus lifetime technical support\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003ePhones.\u003c\/strong\u003e The PW540 connects to headset-ready phones that have a built-in amplifier — business systems from Nortel, NEC, Toshiba, Mitel, Aastra, 3COM, Comdial, ESI, and SciTec, among others. It is not for Cisco phones or for systems that require a specific HIS, HIC, or U10 cable. Confirm your exact model before ordering.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eConnection.\u003c\/strong\u003e The included A10 direct-connect cable plugs the HW540's Quick Disconnect into the phone's modular headset port, with no external amplifier. Direct connection puts volume and mute control on the phone rather than on the cord — if you want inline controls, an amplifier is the better route.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eAlternative.\u003c\/strong\u003e If your phone has no dedicated headset port, the PW540 won't work on its own — you'll want the HW540 with an M22 amplifier instead, which adds universal compatibility plus inline volume and mute. For fixed single styles, see the PW510, PW520, and PW530.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat is the Plantronics PW540 Polaris headset?\u003c\/summary\u003e\u003cp\u003eThe Plantronics PW540 is the EncorePro HW540 convertible noise-canceling headset bundled with the A10 direct-connect cable. It offers three wearing styles in one and plugs straight into a headset-ready phone's built-in amplified port, so no separate amplifier is needed. \"Polaris\" refers to that direct-connect method — it's the modern replacement for Plantronics' discontinued P-series Polaris headsets.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat wearing styles does the PW540 have?\u003c\/summary\u003e\u003cp\u003eThe PW540 is a 3-in-1 convertible with three wearing styles included: over-the-head (adjustable headband with temple pad), over-the-ear (bendable ear hook), and behind-the-neck (neckband). It's a mono headset, so one ear stays open in every style, and an agent can switch styles whenever they like.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the PW540 need an amplifier?\u003c\/summary\u003e\u003cp\u003eNo. The PW540 is the direct-connect version — it includes the A10 cable and plugs into a phone that already has a built-in amplified headset port, so no external amplifier is required. If your phone has no headset port, you'd need the HW540 with an M22 amplifier instead.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhich phones does the PW540 Polaris work with?\u003c\/summary\u003e\u003cp\u003eThe PW540 works with headset-ready phones that have a built-in amplifier — Nortel (Norstar and Meridian), NEC, Toshiba, Mitel, Aastra, 3COM, Comdial, ESI, and SciTec, among others. It does not work with Cisco phones or systems that require a specific HIS, HIC, or U10 cable. Confirm your phone model first, since the wrong cable is the most common cause of returns.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eHow is the PW540 different from the other Polaris headsets?\u003c\/summary\u003e\u003cp\u003eAll four are the same Polaris direct-connect solution with the A10 cable — only the wearing style differs. The PW540 is the convertible 3-in-1, doing all three styles in one headset, while the PW510 is mono over-the-head, the PW520 is binaural over-the-head, and the PW530 is over-the-ear. Choose the PW540 when fit preferences vary across your team.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e\n\n\u003c!-- SUGGESTED: a shot of the HW540 in all three wearing styles with the A10 cable plugging into a headset-ready phone's port (no amplifier in the chain); only if a real manufacturer URL is available --\u003e","brand":"Plantronics","offers":[{"title":"Default Title","offer_id":46631764459764,"sku":"783P0AA+A10","price":159.96,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/PW540.jpg?v=1751515078"},{"product_id":"plantronics-pw530-polaris-over-the-ear-direct-connect-noise-canceling-headset","title":"Plantronics PW530 Polaris Headset (HW530 + A10)","description":"\u003ch2\u003eThe PW530 weighs 22 grams, no amplifier\n\n\u003c\/h2\u003e\n\n\u003cp\u003eFor an agent who's up and down all day — popping the headset off between calls, walking to the printer, leaning over to a colleague — a headband is friction and an amplifier box is one more thing on the desk. The Plantronics PW530 Polaris headset removes both: it hooks over one ear at 22 grams, and it plugs straight into a headset-ready phone with no separate amplifier.\u003c\/p\u003e\n\n\u003cp\u003eIt's the EncorePro HW530 over-the-ear noise-canceling headset packaged with the Plantronics A10 direct-connect cable — the earhook member of the Polaris family, alongside the mono PW510 and binaural PW520.\u003c\/p\u003e\n\n\u003ch2\u003eOver the ear, and barely there\u003c\/h2\u003e\n\n\u003cp\u003eThe PW530 is an over-the-ear headset: it loops over and rests on one ear, with no headband across the top of your head. At 22 grams it's the lightest in its class, yet the cushioned over-the-ear speaker still forms a real barrier against room noise. It's quick to put on and take off, discreet, and leaves one ear open so an agent can still hear a supervisor or colleague — well suited to anyone who handles a headset on and off through the day.\u003c\/p\u003e\n\n[stat]22 grams — the lightest EncorePro[\/stat]\n\n\u003cp\u003eIt ships with small and large ear loops so each agent can size the fit to their own ear, and the flexible noise-canceling boom keeps your background out of the caller's audio in a busy room.\u003c\/p\u003e\n\n\u003ch2\u003eDirect-connect: no amplifier per seat\u003c\/h2\u003e\n\n\u003cp\u003eThe PW530 includes the A10 direct-connect cable, which plugs the headset straight into a headset-ready phone's built-in amplifier — so there's no separate M22 amplifier to buy. \"Polaris\" is the legacy name for this direct-connect approach; the old P-series Polaris headsets were retired in 2008, and the HW530-plus-A10 combination is the modern equivalent.\u003c\/p\u003e\n\n[callout type=\"honest\"]The PW530 only works if your phone is headset-ready — a built-in amplifier behind a modular headset port, usually marked with a small headset symbol. That covers a lot of business systems — Nortel, NEC, Toshiba, Mitel, Aastra and others — but not Cisco, and not phones that need a specific HIS, HIC, or U10 cable. Ordering the wrong direct-connect cable is the most common return in this category, so confirm your phone first; send us the make and model and we'll check. If your phone isn't headset-ready, you'll want the HW530 with an M22 amplifier instead.[\/callout]\n\n\u003ch3\u003eEarhook, headband, or both ears?\u003c\/h3\u003e\n\n\u003cp\u003eAll three Polaris headsets connect the same way and cost about the same — the choice is purely how it sits and how much of the room it blocks.\u003c\/p\u003e\n\n[compare]\n\u003cdiv\u003e\n\u003cstrong\u003ePW530 — over the ear (earhook)\u003c\/strong\u003e\u003cbr\u003eNo headband, 22 grams, quick on and off. For agents who dislike headbands, take the headset on and off often, or want the lightest fit.\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003ePW510 \/ PW520 — over the head\u003c\/strong\u003e\u003cbr\u003eA headband holding one earpiece (PW510) or two (PW520). More stable at a fixed desk, and the binaural PW520 blocks the most room noise.\u003c\/div\u003e\n[\/compare]\n\n\u003ch3\u003eThe HW530 inside\u003c\/h3\u003e\n\n\u003cp\u003eThe headset itself is the EncorePro HW530: a 22-gram over-the-ear, noise-canceling headset with a flexible boom and positioning guides, wideband audio, and SoundGuard acoustic limiting below 118 dBA to help meet OSHA and Noise at Work requirements. It's built on laser-welded aircraft-grade aluminum with metal joints, ships with small and large ear loops, and carries a 2-year warranty — the same earhook headset sold across the EncorePro line, here matched to the A10 cable for direct connection.\u003c\/p\u003e\n\n\u003cp\u003eThe PW530 is the lightest, simplest way to put a noise-canceling headset on a headset-ready phone — the earhook HW530 and the A10 cable, matched and ready, with no headband and no amplifier. Confirm your phone takes a direct-connect cable, size the ear loop, and it all but disappears, backed by HeadsetPlus's lifetime support.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n  \u003cli\u003ePlantronics EncorePro HW530 over-the-ear noise-canceling headset with Quick Disconnect\u003c\/li\u003e\n  \u003cli\u003ePlantronics A10 direct-connect cable (QD to modular plug)\u003c\/li\u003e\n  \u003cli\u003eSmall and large ear loops\u003c\/li\u003e\n  \u003cli\u003eFoam ear cushion (fitted) and quick start guide\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eTogether these connect directly to a headset-ready phone's built-in amplified port — no external amplifier or additional cable is required.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n  \u003ctbody\u003e\n    \u003ctr\u003e\n\u003cth\u003eType\u003c\/th\u003e\n\u003ctd\u003eMonaural, over-the-ear (earhook) — no headband\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMicrophone\u003c\/th\u003e\n\u003ctd\u003eNoise-canceling flexible boom with positioning guides\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnector\u003c\/th\u003e\n\u003ctd\u003ePoly Quick Disconnect (QD)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eIncluded cable\u003c\/th\u003e\n\u003ctd\u003ePlantronics A10 direct-connect cable (66268-02) — the modern replacement for the Polaris cable\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnection\u003c\/th\u003e\n\u003ctd\u003ePlugs directly into a headset-ready phone's built-in amplified port — no external amplifier required\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWorks with\u003c\/th\u003e\n\u003ctd\u003eHeadset-ready phones with built-in amplifiers — Nortel (Norstar\/Meridian), NEC, Toshiba, Mitel, Aastra, 3COM, Comdial, ESI, SciTec, and others. Not compatible with Cisco or phones needing HIS \/ HIC \/ U10 cables\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eAudio\u003c\/th\u003e\n\u003ctd\u003eWideband; SoundGuard acoustic limiting below 118 dBA\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eFit\u003c\/th\u003e\n\u003ctd\u003eSmall and large ear loops; replaceable foam or leatherette cushions\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWeight\u003c\/th\u003e\n\u003ctd\u003e22 g — lightest in its class\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eBuild\u003c\/th\u003e\n\u003ctd\u003eLaser-welded aircraft-grade aluminum, metal joints\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eLineage\u003c\/th\u003e\n\u003ctd\u003e\"Polaris\" direct-connect solution — the modern replacement for the discontinued P-series Polaris headsets; built on the EncorePro HW530\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eOther styles\u003c\/th\u003e\n\u003ctd\u003ePW510 (mono over-the-head), PW520 (binaural over-the-head)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003ePart numbers\u003c\/th\u003e\n\u003ctd\u003e783P2AA + A10 (A10 cable = 66268-02)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWarranty\u003c\/th\u003e\n\u003ctd\u003e2-year manufacturer warranty, plus HeadsetPlus lifetime technical support\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003ePhones.\u003c\/strong\u003e The PW530 connects to headset-ready phones that have a built-in amplifier — business systems from Nortel, NEC, Toshiba, Mitel, Aastra, 3COM, Comdial, ESI, and SciTec, among others. It is not for Cisco phones or for systems that require a specific HIS, HIC, or U10 cable. Confirm your exact model before ordering.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eConnection.\u003c\/strong\u003e The included A10 direct-connect cable plugs the HW530's Quick Disconnect into the phone's modular headset port, with no external amplifier. Direct connection puts volume and mute control on the phone rather than on the cord — if you want inline controls, an amplifier is the better route.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eAlternative.\u003c\/strong\u003e If your phone has no dedicated headset port, the PW530 won't work on its own — you'll want the HW530 with an M22 amplifier instead, which adds universal compatibility plus inline volume and mute. For over-the-head styles, see the mono PW510 and binaural PW520.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat is the Plantronics PW530 Polaris headset?\u003c\/summary\u003e\u003cp\u003eThe Plantronics PW530 is the EncorePro HW530 over-the-ear noise-canceling headset bundled with the A10 direct-connect cable. It plugs straight into a headset-ready phone's built-in amplified port, so no separate amplifier is needed. \"Polaris\" refers to that direct-connect method — it's the modern replacement for Plantronics' discontinued P-series Polaris headsets.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat's the wearing style of the PW530?\u003c\/summary\u003e\u003cp\u003eThe PW530 is an over-the-ear (earhook) headset — it hooks over and rests on one ear, with no headband. At 22 grams it's the lightest in its class, discreet, and quick to put on and take off, which suits agents who handle a headset on and off throughout the day. It includes small and large ear loops to size the fit.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the PW530 need an amplifier?\u003c\/summary\u003e\u003cp\u003eNo. The PW530 is the direct-connect version — it includes the A10 cable and plugs into a phone that already has a built-in amplified headset port, so no external amplifier is required. If your phone has no headset port, you'd need the HW530 with an M22 amplifier instead.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhich phones does the PW530 Polaris work with?\u003c\/summary\u003e\u003cp\u003eThe PW530 works with headset-ready phones that have a built-in amplifier — Nortel (Norstar and Meridian), NEC, Toshiba, Mitel, Aastra, 3COM, Comdial, ESI, and SciTec, among others. It does not work with Cisco phones or systems that require a specific HIS, HIC, or U10 cable. Confirm your phone model first, since the wrong cable is the most common cause of returns.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eHow is the PW530 different from the PW510 and PW520?\u003c\/summary\u003e\u003cp\u003eAll three are the same Polaris direct-connect solution with the A10 cable — only the wearing style differs. The PW530 is over-the-ear (earhook), the PW510 is mono over-the-head, and the PW520 is binaural over-the-head. Choose the PW530 for the lightest, no-headband fit and the PW520 to block the most room noise with both ears.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e\n\n\u003c!-- SUGGESTED: a shot of the earhook HW530 + A10 cable plugging into a headset-ready phone's port (no amplifier), with the small\/large ear loops shown; only if a real manufacturer URL is available --\u003e","brand":"Plantronics","offers":[{"title":"Default Title","offer_id":46631764492532,"sku":"783P2AA+A10","price":139.96,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/PW530.jpg?v=1751515080"},{"product_id":"plantronics-encorepro-hw510-mono-noise-canceling-qd-headset","title":"Plantronics EncorePro HW510 Mono Wired Headset (Noise-Canceling or Voice Tube)","description":"\u003ch2\u003eOne EncorePro HW510, eight ways to connect\u003c\/h2\u003e\n\n\u003cp\u003eSearch for the EncorePro HW510 and you'll find what looks like eight different headsets — Avaya this, Cisco that, a voice-tube version, a plain \"QD\" one. They're the same headset. The Plantronics EncorePro HW510 is a single mono, over-the-head, noise-canceling headset, and what changes between versions is one thing: how it connects to your phone.\u003c\/p\u003e\n\n\u003cp\u003eGet that one choice right and the headset plugs in and works. Get it wrong and you're buying an amplifier you didn't expect to need, or a voice tube when you wanted noise canceling. Here's how to pick the exact EncorePro HW510 for your desk.\u003c\/p\u003e\n\n\u003ch2\u003eBuild the exact EncorePro HW510 you need\u003c\/h2\u003e\n\n\u003cp\u003eEight versions, and they differ along just two questions: noise-canceling mic or voice tube, and how it reaches your phone.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eThe microphone — almost everyone wants noise-canceling.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003e[icon:headset-mono] Noise-canceling (HW510).\u003c\/strong\u003e The standard choice. The mic filters your background out of the caller's ear — the feature that makes this a call-center headset. Seven of the eight versions use it. (783Q1AA#ABA)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eVoice tube (HW510V).\u003c\/strong\u003e A hollow tube in place of the noise-canceling mic — no background filtering. Pick this only if you specifically need a voice tube. (783Q3AA#ABA)\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cp\u003e\u003cstrong\u003eThe connection — match it to your phone, and the right cable is in the box.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eUniversal QD — needs an amplifier or cable.\u003c\/strong\u003e The bare Quick Disconnect version, no cable included. Add a Plantronics M22 amplifier, a direct-connect bottom cable, or a QD-to-USB adapter for softphones — sold separately. For multi-line phones, softphones, or when you already own the amp. (783Q1AA#ABA)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eAvaya 1400 \/ 2400 \/ 4600 \/ 5400 \/ 9400 \/ 9500.\u003c\/strong\u003e Includes the certified Avaya adapter cable for these older Avaya digital and IP series — plugs straight in, no amplifier. (783Q1AA+HIC)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eAvaya J100 \/ 1600 \/ 9600.\u003c\/strong\u003e Includes the Avaya cable for J139–J189, 1600, and 9600 phones. No amplifier. (783Q1AA+HIS)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eCisco IP (69xx–99xx).\u003c\/strong\u003e Includes the Cisco cable for the headset port on Cisco IP 69xx \/ 78xx \/ 79xx \/ 88xx \/ 89xx \/ 99xx phones. No amplifier. (783Q1AA-CIS)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eCisco SPA.\u003c\/strong\u003e Includes a 2.5mm cable for Cisco SPA 303, 5xx, and 9xx phones. No amplifier. (783Q1AA-SPA)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003ePolycom.\u003c\/strong\u003e Includes the Polycom RJ9 cable for Soundpoint IP and VVX phones. No amplifier. (783Q1AA-PO)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eYealink.\u003c\/strong\u003e Includes the Yealink RJ9 cable for Yealink SIP-T phones. No amplifier. (783Q1AA-YEA)\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eDoes the EncorePro HW510 need an amplifier?\u003c\/h2\u003e\n\n\u003cp\u003eIt depends on the version. The phone-specific bundles — Avaya, Cisco, Polycom, Yealink, and Cisco SPA — include the exact certified cable for that phone, so they plug into your phone's headset port and work with no amplifier. The plain universal QD version includes no cable: its Quick Disconnect needs a Plantronics M22 amplifier, a direct-connect bottom cable, or a QD-to-USB adapter for softphones, bought separately.\u003c\/p\u003e\n\n[callout type=\"honest\"]This is the ordering mistake to avoid: the universal QD EncorePro HW510 does not plug into a desk phone on its own — it needs an amplifier or cable. If you know your phone, the matching bundle is the simpler and usually cheaper buy, because the certified cable is already in the box and there's no amplifier to add. If your phone isn't listed, or you're on a softphone, the universal QD plus the right adapter is the path — call us and we'll match it for you.[\/callout]\n\n\u003ch2\u003eThe noise-canceling mic — and when to skip it\u003c\/h2\u003e\n\n\u003cp\u003eSeven of the eight versions use a noise-canceling microphone: it filters the room out of what your caller hears, which is what keeps a busy floor from bleeding into every call. The eighth, the HW510V, swaps that for a hollow voice tube — no noise filtering at all.\u003c\/p\u003e\n\n[compare]\n\u003cdiv\u003e\n\u003cstrong\u003eHW510 — noise-canceling mic\u003c\/strong\u003e\u003cbr\u003eFilters background noise out of your outgoing voice. The right choice for any normal office or call center, and what seven of the eight versions use.\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003eHW510V — voice tube\u003c\/strong\u003e\u003cbr\u003eA replaceable hollow tube, no noise canceling. Chosen mainly for hygiene (the tube swaps out) or to standardize on legacy equipment. Not for noisy rooms.\u003c\/div\u003e\n[\/compare]\n\n\u003ch3\u003eBuilt to survive a call center\u003c\/h3\u003e\n\n\u003cp\u003eEvery version is built the same way underneath: aircraft-grade aluminum with laser-welded construction and metal joints, the most durable EncorePro yet, with soft replaceable ear cushions and an adjustable headband. The flexible boom has visual and tactile positioning guides — a click-stop that tells your fingers when the mic is in the right spot, so every agent sounds clear without fiddling. It replaces the older HW251N and is light enough to forget over a full shift.\u003c\/p\u003e\n\n\u003cp\u003eNo matter which version you choose, every EncorePro HW510 includes:\u003c\/p\u003e\n\n[checklist]\n\u003cli\u003eWideband audio up to 6,800 Hz for richer, clearer calls\u003c\/li\u003e\n\u003cli\u003eSoundGuard acoustic-shock protection\u003c\/li\u003e\n\u003cli\u003eTelecoil hearing aid compatibility (HAC)\u003c\/li\u003e\n\u003cli\u003eLaser-welded aircraft-grade aluminum and metal joints\u003c\/li\u003e\n\u003cli\u003eQuick Disconnect for walk-away convenience\u003c\/li\u003e\n\u003cli\u003eA 2-year manufacturer warranty\u003c\/li\u003e\n[\/checklist]\n\n\u003ch3\u003eHearing protection and HAC\u003c\/h3\u003e\n\n\u003cp\u003eThe EncorePro HW510 uses SoundGuard acoustic limiting to cap sudden noise spikes, which helps a contact center meet OSHA and Noise at Work requirements over long shifts. It's also telecoil hearing aid compatible, so agents who use a T-coil-equipped hearing aid can run it.\u003c\/p\u003e\n\n[stat]SoundGuard limits spikes below 118 dBA[\/stat]\n\n\u003cp\u003eFor a softphone setup, the same headset reaches Microsoft Teams, Zoom, and Webex through a QD-to-USB adapter, and works with Poly Lens for central device management — so the HW510 isn't only a desk-phone headset. Pick the connection that matches what's on your desk today, and you've got a headset built to outlast it.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n  \u003cli\u003ePlantronics EncorePro HW510 headset with Quick Disconnect (or HW510V with voice tube)\u003c\/li\u003e\n  \u003cli\u003eSoft foam ear cushion (fitted)\u003c\/li\u003e\n  \u003cli\u003eQuick start guide\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat else is in the box depends on the version: the Avaya, Cisco, Cisco SPA, Polycom, and Yealink bundles add the certified adapter cable for that phone, so there's nothing more to buy. The universal QD version includes no cable or amplifier — add an M22 amplifier, a direct-connect cable, or a QD-to-USB adapter separately. Replacement foam and leatherette cushions, an EncorePro headband support pad, and spare voice tubes (for the HW510V) are available separately.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n  \u003ctbody\u003e\n    \u003ctr\u003e\n\u003cth\u003eType\u003c\/th\u003e\n\u003ctd\u003eMonaural (single-ear), over-the-head, on-ear (supra-aural)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMicrophone\u003c\/th\u003e\n\u003ctd\u003eNoise-canceling flexible boom with visual and tactile positioning guides (HW510); clear voice tube, no noise canceling (HW510V)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnector\u003c\/th\u003e\n\u003ctd\u003ePoly Quick Disconnect (QD)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnection\u003c\/th\u003e\n\u003ctd\u003ePhone-specific bundles include the certified cable (plug-in, no amplifier); universal QD version needs an M22 amplifier, direct-connect cable, or QD-to-USB adapter (sold separately)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eAudio\u003c\/th\u003e\n\u003ctd\u003eWideband, up to 6,800 Hz\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eHearing protection\u003c\/th\u003e\n\u003ctd\u003eSoundGuard acoustic limiting below 118 dBA; helps meet OSHA \/ Noise at Work requirements\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eHearing aid compatibility\u003c\/th\u003e\n\u003ctd\u003eTelecoil Hearing Aid Compatible (HAC)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eBuild\u003c\/th\u003e\n\u003ctd\u003eLaser-welded aircraft-grade aluminum, metal joints; soft replaceable foam ear cushions; adjustable headband\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eUC \/ softphone\u003c\/th\u003e\n\u003ctd\u003eWorks with Microsoft Teams, Zoom, and Webex via a QD-to-USB adapter; Poly Lens for device management\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWeight\u003c\/th\u003e\n\u003ctd\u003eApprox. 60 g (HW510); approx. 58 g (HW510V)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eLineage\u003c\/th\u003e\n\u003ctd\u003eReplaces the Plantronics HW251N\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003ePart numbers\u003c\/th\u003e\n\u003ctd\u003eHW510: 783Q1AA#ABA (old 89433-01); HW510V: 783Q3AA#ABA (old 89435-01); phone bundles add +HIC \/ +HIS \/ -CIS \/ -SPA \/ -PO \/ -YEA\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWarranty\u003c\/th\u003e\n\u003ctd\u003e2-year manufacturer warranty, plus HeadsetPlus lifetime technical support\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware.\u003c\/strong\u003e With a QD-to-USB adapter, the EncorePro HW510 works with PC softphones and UC platforms — Microsoft Teams, Zoom, and Webex among them — and integrates with Poly Lens for central device management and firmware updates. The noise-canceling versions keep your background out of the caller's audio on any of them.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eHardware.\u003c\/strong\u003e The HW510 ends in a Poly Quick Disconnect. The universal QD version needs a Plantronics M22 amplifier, a direct-connect bottom cable, or a QD-to-USB adapter to reach a phone or PC. The Avaya, Cisco, Cisco SPA, Polycom, and Yealink bundles include the certified cable for that phone and plug straight into its headset port — no amplifier needed.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003ePlatforms.\u003c\/strong\u003e The EncorePro HW510 is built for telephone-intensive work — formal customer care centers, help desks, telesales, and dispatch — on desk phones and softphones alike, where durability and clear noise-canceled voice matter through an all-day shift.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the Plantronics EncorePro HW510 plug into my phone, or do I need an amplifier?\u003c\/summary\u003e\u003cp\u003eIt depends on the version. The phone-specific EncorePro HW510 bundles — Avaya, Cisco, Cisco SPA, Polycom, and Yealink — include the certified cable for that phone and plug straight into its headset port, no amplifier needed. The universal QD version includes no cable, so it needs a Plantronics M22 amplifier, a direct-connect cable, or a QD-to-USB adapter, bought separately.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhich EncorePro HW510 do I order for my phone?\u003c\/summary\u003e\u003cp\u003eMatch it to your phone. If you have an Avaya, Cisco, Cisco SPA, Polycom, or Yealink phone, choose that bundle and the right cable comes in the box. If you're on a multi-line phone not listed, a softphone, or you already own a Plantronics amplifier, choose the universal QD EncorePro HW510 and add the matching adapter. If you're unsure, call us with your phone model.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat's the difference between the HW510 and the HW510V?\u003c\/summary\u003e\u003cp\u003eThe microphone. The EncorePro HW510 has a noise-canceling microphone that filters background noise out of your outgoing voice — the right choice for a busy office. The HW510V replaces it with a clear voice tube and does no noise canceling; it's chosen mainly for hygiene or legacy standardization. Both are otherwise the same mono, over-the-head EncorePro.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eIs the EncorePro HW510 hearing aid compatible?\u003c\/summary\u003e\u003cp\u003eYes. The EncorePro HW510 is telecoil Hearing Aid Compatible (HAC), so it works with hearing aids that have a T-coil setting. If hearing-aid use is essential, confirm your aid supports telecoil coupling before ordering.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the EncorePro HW510 work with Microsoft Teams or Zoom?\u003c\/summary\u003e\u003cp\u003eYes. With a QD-to-USB adapter, the EncorePro HW510 connects to a computer and works with Microsoft Teams, Zoom, and Webex, plus Poly Lens for management. The headset itself is the same — you're just choosing a USB adapter instead of a desk-phone cable.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eHow durable is the EncorePro HW510?\u003c\/summary\u003e\u003cp\u003eThe EncorePro HW510 is built with laser-welded aircraft-grade aluminum and metal joints — Poly's most durable EncorePro construction — and is backed by a 2-year manufacturer warranty. The ear cushions are replaceable, so a worn headset can be refreshed rather than retired.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e\n\n\u003c!-- SUGGESTED: a single image showing the HW510 headset in the center with the different included cables (Avaya, Cisco, Polycom, Yealink) fanned out around it, to make \"one headset, different cables\" obvious; only if a real manufacturer URL is available --\u003e","brand":"Plantronics","offers":[{"title":"Standard QD (Quick Disconnect)","offer_id":48761083363572,"sku":"783Q1AA#ABA","price":81.99,"currency_code":"USD","in_stock":true},{"title":"Voice Tube (No Noise Canceling)","offer_id":48761083396340,"sku":"783Q3AA#ABA","price":68.99,"currency_code":"USD","in_stock":true},{"title":"Avaya 1400 \/ 2400 \/ 9400 \/ 9500","offer_id":48761083429108,"sku":"783Q1AA+HIC","price":149.96,"currency_code":"USD","in_stock":true},{"title":"Avaya J100 \/ 1600 \/ 9600","offer_id":48761083461876,"sku":"783Q1AA+HIS","price":149.96,"currency_code":"USD","in_stock":true},{"title":"Cisco IP 6900 \/ 7800 \/ 7900 \/ 8800 \/ 8900 \/ 9900","offer_id":48761083494644,"sku":"783Q1AA-CIS","price":149.96,"currency_code":"USD","in_stock":true},{"title":"Cisco SPA 303 \/ 500 \/ 900","offer_id":48761083527412,"sku":"783Q1AA-SPA","price":149.96,"currency_code":"USD","in_stock":true},{"title":"Polycom Certified","offer_id":48761083560180,"sku":"783Q1AA-PO","price":149.96,"currency_code":"USD","in_stock":true},{"title":"Yealink Certified","offer_id":48761083592948,"sku":"783Q1AA-YEA","price":149.96,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/HW510.jpg?v=1751515109"},{"product_id":"plantronics-encorepro-hw520-binaural-noise-canceling-qd-headset","title":"Plantronics EncorePro HW520 Binaural Wired Headset (Noise-Canceling or Voice Tube)","description":"\u003ch2\u003eThe EncorePro HW520 covers both ears\u003c\/h2\u003e\n\n\u003cp\u003eOn an open-plan floor where a dozen people are mid-call, the hardest thing isn't hearing your customer — it's not hearing everyone else. The Plantronics EncorePro HW520 answers that by covering both ears, so the room drops away and the call is all that's left. It's the binaural version of the HW510, and like the HW510, it comes in a version for whatever phone is on your desk.\u003c\/p\u003e\n\n\u003cp\u003eBoth ears or one is a real choice, not just an upgrade — and so is which cable you need. Here's how to land on the exact EncorePro HW520 for your floor.\u003c\/p\u003e\n\n\u003ch2\u003eBoth ears or one? The EncorePro HW520 vs the HW510\u003c\/h2\u003e\n\n\u003cp\u003eThe EncorePro HW520 is binaural — it covers both ears — where the HW510 covers one. Both ears mean more focus and better isolation on a noisy floor; one ear open means an agent can still hear a colleague or supervisor. Neither is simply better; it depends on whether the job needs concentration or room awareness.\u003c\/p\u003e\n\n[compare]\n\u003cdiv\u003e\n\u003cstrong\u003eHW520 — binaural (both ears)\u003c\/strong\u003e\u003cbr\u003eBlocks more of the room for focus and accuracy. Best for noisy, open-plan floors and agents who need to shut the room out.\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003eHW510 — mono (one ear)\u003c\/strong\u003e\u003cbr\u003eOne ear open for the floor. Best where agents collaborate, or need to stay tuned to a supervisor or nearby colleagues.\u003c\/div\u003e\n[\/compare]\n\n\u003cp\u003eThere's a floor-wide effect, too: when everyone's wearing both-ear headsets, the whole room gets quieter, because agents stop raising their voices to hear over each other.\u003c\/p\u003e\n\n[callout type=\"info\"]One thing the \"dual-ear\" label gets wrong: the EncorePro HW520 is binaural, not stereo. Both speakers play the same voice signal — it's built for focus, not music. True stereo headsets carry separate left and right channels; the HW520 deliberately doesn't, because a phone call is one channel and the goal is clarity in both ears.[\/callout]\n\n\u003ch2\u003eBuild the exact EncorePro HW520 you need\u003c\/h2\u003e\n\n\u003cp\u003eSeven versions, differing along two questions: noise-canceling mic or voice tube, and how it connects to your phone.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eThe microphone — almost everyone wants noise-canceling.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003e[icon:headset-stereo] Noise-canceling (HW520).\u003c\/strong\u003e The standard choice, used by six of the seven versions. The mic keeps your background out of the caller's ear. (783P6AA#ABA)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eVoice tube (HW520V).\u003c\/strong\u003e A hollow tube in place of the noise-canceling mic — no background filtering. Pick this only if you specifically need a voice tube. (783P8AA#ABA)\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cp\u003e\u003cstrong\u003eThe connection — match it to your phone, and the right cable is in the box.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eUniversal QD — needs an amplifier or cable.\u003c\/strong\u003e The bare Quick Disconnect version, no cable included. Add a Plantronics M22 amplifier, a direct-connect bottom cable, or a DA-series USB adapter for softphones — sold separately. (783P6AA#ABA)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eAvaya J100 \/ 1600 \/ 9600.\u003c\/strong\u003e Includes the certified Avaya cable for J139–J189, 1600, and 9600 phones. No amplifier. (783P6AA+HIS)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eCisco IP (68xx–99xx).\u003c\/strong\u003e Includes the Cisco cable for the headset port on Cisco IP 68xx \/ 69xx \/ 78xx \/ 79xx \/ 88xx \/ 89xx \/ 99xx phones. No amplifier. (783P6AA-CIS)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eCisco SPA.\u003c\/strong\u003e Includes a 2.5mm cable for Cisco SPA 303, 5xx, and 9xx phones. No amplifier. (783P6AA-SPA)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003ePolycom.\u003c\/strong\u003e Includes the Polycom RJ9 cable for Soundpoint IP and VVX phones. No amplifier. (783P6AA-PO)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eYealink.\u003c\/strong\u003e Includes the Yealink RJ9 cable for Yealink SIP-T phones. No amplifier. (783P6AA-YEA)\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eDoes the EncorePro HW520 need an amplifier?\u003c\/h2\u003e\n\n\u003cp\u003eIt depends on the version. The phone-specific bundles — Avaya, Cisco, Cisco SPA, Polycom, and Yealink — include the certified cable for that phone and plug straight into its headset port, no amplifier needed. The universal QD version includes no cable: its standard 4-pin Quick Disconnect needs a Plantronics M22 amplifier, a direct-connect bottom cable, or a DA-series USB adapter for softphones, bought separately.\u003c\/p\u003e\n\n[callout type=\"honest\"]The most common HW520 ordering mistake: buying the universal QD version expecting it to plug into a desk phone or a USB port on its own. It doesn't — it needs an amplifier or the right cable. If you know your phone, the matching bundle is the simpler buy, with the certified cable already in the box. For a computer or softphone, add a Poly DA-series USB adapter such as the DA80. Not sure which you need? Call us with your phone or softphone and we'll match it.[\/callout]\n\n\u003ch3\u003eBuilt for the long shift\u003c\/h3\u003e\n\n\u003cp\u003eEvery version is built the same way: aircraft-grade aluminum with laser-welded construction and metal joints, soft replaceable ear cushions, and an adjustable headband. The binaural design uses a single cable — the second speaker is fed by a flat ribbon hidden inside the headband, so there's no cable splitting under your chin. The flexible boom has click-stop positioning guides that tell your fingers when the mic is placed right. For more isolation, the HW520 also takes circumaural (around-the-ear) leatherette cushions in place of the standard on-ear foam. It replaces the older HW261N.\u003c\/p\u003e\n\n\u003ch3\u003eHearing protection, HAC, and audio\u003c\/h3\u003e\n\n\u003cp\u003eThe EncorePro HW520 uses SoundGuard acoustic limiting to cap sudden noise spikes above 118 dBA, which helps a contact center meet OSHA and Noise at Work requirements over long shifts. It's telecoil hearing aid compatible for agents who use a T-coil-equipped aid, and its wideband audio reaches up to 6,800 Hz for richer, clearer calls that reduce listening fatigue. Pick the connection that matches your desk today, and you've got a both-ears headset built to outlast the phone it's plugged into.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n  \u003cli\u003ePlantronics EncorePro HW520 binaural headset with Quick Disconnect (or HW520V with voice tube)\u003c\/li\u003e\n  \u003cli\u003eSoft foam ear cushions (fitted, both ears)\u003c\/li\u003e\n  \u003cli\u003eQuick start guide\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat else is in the box depends on the version: the Avaya, Cisco, Cisco SPA, Polycom, and Yealink bundles add the certified adapter cable for that phone, so there's nothing more to buy. The universal QD version includes no cable or amplifier — add an M22 amplifier, a direct-connect cable, or a DA-series USB adapter separately. Replacement foam, leatherette, and circumaural leather cushions, an EncorePro headband support pad, and spare voice tubes (for the HW520V) are available separately.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n  \u003ctbody\u003e\n    \u003ctr\u003e\n\u003cth\u003eType\u003c\/th\u003e\n\u003ctd\u003eBinaural (both-ear), over-the-head, on-ear (supra-aural)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMicrophone\u003c\/th\u003e\n\u003ctd\u003eNoise-canceling flexible boom with visual and tactile positioning guides (HW520); clear voice tube, no noise canceling (HW520V)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnector\u003c\/th\u003e\n\u003ctd\u003ePoly standard 4-pin Quick Disconnect (QD)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnection\u003c\/th\u003e\n\u003ctd\u003ePhone-specific bundles include the certified cable (plug-in, no amplifier); universal QD version needs an M22 amplifier, direct-connect cable, or DA-series USB adapter (sold separately)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eAudio\u003c\/th\u003e\n\u003ctd\u003eWideband, up to 6,800 Hz (same signal to both ears — not true stereo)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eHearing protection\u003c\/th\u003e\n\u003ctd\u003eSoundGuard acoustic limiting above 118 dBA; helps meet OSHA \/ Noise at Work requirements\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eHearing aid compatibility\u003c\/th\u003e\n\u003ctd\u003eTelecoil Hearing Aid Compatible (HAC)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eBuild\u003c\/th\u003e\n\u003ctd\u003eLaser-welded aircraft-grade aluminum, metal joints; single ribbon-cable headband; replaceable foam, leatherette, or circumaural leather cushions\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWeight\u003c\/th\u003e\n\u003ctd\u003eApprox. 82 g (HW520); approx. 80 g (HW520V)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eLineage\u003c\/th\u003e\n\u003ctd\u003eReplaces the Plantronics HW261N\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003ePart numbers\u003c\/th\u003e\n\u003ctd\u003eHW520: 783P6AA#ABA (old 89434-01); HW520V: 783P8AA#ABA (old 89436-01); phone bundles add +HIS \/ -CIS \/ -SPA \/ -PO \/ -YEA\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWarranty\u003c\/th\u003e\n\u003ctd\u003e2-year manufacturer warranty, plus HeadsetPlus lifetime technical support\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware.\u003c\/strong\u003e With a Poly DA-series USB adapter (such as the DA80), the EncorePro HW520 connects to a computer and works with PC softphones and UC platforms — Microsoft Teams, Zoom, and Webex among them. The noise-canceling versions keep your background out of the caller's audio on any of them.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eHardware.\u003c\/strong\u003e The HW520 ends in a Poly standard 4-pin Quick Disconnect. The universal QD version needs an M22 amplifier, a direct-connect bottom cable, or a DA-series USB adapter to reach a phone or PC. The Avaya, Cisco, Cisco SPA, Polycom, and Yealink bundles include the certified cable for that phone and plug straight into its headset port — no amplifier needed.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003ePlatforms.\u003c\/strong\u003e The EncorePro HW520 is built for telephone-intensive work — customer care centers, help desks, telesales, and dispatch — on desk phones and softphones alike, where blocking a noisy room with both ears keeps agents focused through an all-day shift.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n  \u003cdetails\u003e\u003csummary\u003eShould I get the binaural EncorePro HW520 or the mono HW510?\u003c\/summary\u003e\u003cp\u003eChoose the EncorePro HW520 if agents work on a noisy, open-plan floor and need both ears covered to focus and block the room. Choose the HW510 if they need to stay aware of colleagues or a supervisor, since its single earpiece leaves one ear open. The two are otherwise the same EncorePro headset — both ears versus one is the only real difference.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the EncorePro HW520 need an amplifier?\u003c\/summary\u003e\u003cp\u003eIt depends on the version. The phone-specific EncorePro HW520 bundles — Avaya, Cisco, Cisco SPA, Polycom, and Yealink — include the certified cable and plug straight into that phone, no amplifier needed. The universal QD version includes no cable, so it needs a Plantronics M22 amplifier, a direct-connect cable, or a DA-series USB adapter, bought separately.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eIs the EncorePro HW520 a stereo headset?\u003c\/summary\u003e\u003cp\u003eNo. The EncorePro HW520 is binaural, not stereo — both speakers play the same voice signal for focus and clarity on calls, not separate left and right channels for music. It covers both ears, but it isn't a hi-fi or gaming headset.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat's the difference between the HW520 and the HW520V?\u003c\/summary\u003e\u003cp\u003eThe microphone. The EncorePro HW520 has a noise-canceling microphone that filters background noise out of your outgoing voice — the right choice for a busy office. The HW520V replaces it with a clear voice tube and does no noise canceling. Both are otherwise the same binaural, over-the-head EncorePro.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eIs the EncorePro HW520 hearing aid compatible?\u003c\/summary\u003e\u003cp\u003eYes. The EncorePro HW520 is telecoil Hearing Aid Compatible (HAC), so it works with hearing aids that have a T-coil setting. If hearing-aid use is essential, confirm your aid supports telecoil coupling before ordering.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the EncorePro HW520 work with a computer or Microsoft Teams?\u003c\/summary\u003e\u003cp\u003eYes. With a Poly DA-series USB adapter such as the DA80, the EncorePro HW520 connects to a PC and works with Microsoft Teams, Zoom, and Webex. The headset is the same — you're choosing a USB adapter instead of a desk-phone cable.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e\n\n\u003c!-- SUGGESTED: an image of the HW520 headset centered with its included phone cables (Avaya, Cisco, Polycom, Yealink) fanned around it, to make \"one headset, different cables\" obvious; only if a real manufacturer URL is available --\u003e","brand":"Plantronics","offers":[{"title":"Standard QD (Quick Disconnect)","offer_id":48766872223988,"sku":"783P6AA#ABA","price":96.99,"currency_code":"USD","in_stock":true},{"title":"Voice Tube (No Noise Canceling)","offer_id":48766872256756,"sku":"783P8AA#ABA","price":88.99,"currency_code":"USD","in_stock":true},{"title":"Avaya J100 \/ 1600 \/ 9600","offer_id":48766872289524,"sku":"783P6AA+HIS","price":159.96,"currency_code":"USD","in_stock":true},{"title":"Cisco IP 6900 \/ 7800 \/ 7900 \/ 8800 \/ 8900 \/ 9900","offer_id":48766872322292,"sku":"783P6AA-CIS","price":159.96,"currency_code":"USD","in_stock":true},{"title":"Cisco SPA 303 \/ 500 \/ 900","offer_id":48766872355060,"sku":"783P6AA-SPA","price":159.96,"currency_code":"USD","in_stock":true},{"title":"Polycom Certified","offer_id":48766872387828,"sku":"783P6AA-PO","price":159.96,"currency_code":"USD","in_stock":true},{"title":"Yealink Certified","offer_id":48766872420596,"sku":"783P6AA-YEA","price":159.96,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/hw520.jpg?v=1751515111"},{"product_id":"plantronics-pw510-polaris-direct-connect-mono-noise-canceling-headset","title":"Plantronics PW510 Mono Polaris Headset (HW510 + A10)","description":"\u003ch2\u003eThe PW510 plugs in without an amplifier\u003c\/h2\u003e\n\n\u003cp\u003eIf your desk phone has a headset button and a small headset symbol next to a port on the back, there's a good chance you don't need an amplifier at all — and you might be about to buy one you don't need. The Plantronics PW510 Polaris headset is built for exactly that situation: a phone that's already \"headset-ready,\" with a built-in amplifier of its own.\u003c\/p\u003e\n\n\u003cp\u003eThe PW510 is the EncorePro HW510 mono noise-canceling headset packaged with the Plantronics A10 direct-connect cable. Together they plug straight into a headset-ready phone's port — no separate M22 amplifier, no extra parts, ready to take calls out of the box.\u003c\/p\u003e\n\n\u003ch2\u003eWhat \"Polaris\" means — and the A10 cable\u003c\/h2\u003e\n\n\u003cp\u003e\"Polaris\" is Plantronics' old name for direct-connect headsets — ones that plug straight into a phone's built-in amplifier instead of needing an external one. The original P-series Polaris headsets were discontinued back in 2008, and the modern replacement is exactly what the PW510 is: a standard H-series headset (the HW510) paired with the A10 cable, which took over from the old Polaris cable. Same idea, current hardware.\u003c\/p\u003e\n\n[card title=\"Why it's called Polaris\"]The name is a holdover, and it trips people up. There's nothing exotic inside — the PW510 is a normal HW510 headset. \"Polaris\" just signals the connection method: direct into a headset-ready phone, no amplifier. If you've been told to find a \"Polaris headset\" for an older Nortel, NEC, or Mitel system, the HW510-plus-A10 combination is that headset.[\/card]\n\n\u003ch2\u003eDirect-connect or amplifier — which do you need?\u003c\/h2\u003e\n\n\u003cp\u003eIt comes down to one question: does your phone have a built-in amplified headset port? If yes, the PW510's direct-connect A10 cable is all you need — it's cheaper, takes no desk space, and needs no power. If your phone has no headset port, or you want volume and mute controls on the cord, you need an amplifier like the M22 instead.\u003c\/p\u003e\n\n[compare]\n\u003cdiv\u003e\n\u003cstrong\u003ePW510 — direct-connect (A10 cable)\u003c\/strong\u003e\u003cbr\u003eFor headset-ready phones with a built-in amplifier. Cheaper, no power, no desk box. But there are no inline volume or mute controls, and it only works with compatible phones.\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003eHW510 + M22 amplifier\u003c\/strong\u003e\u003cbr\u003eFor phones without a headset port, or when you want inline volume and mute plus Clearline audio enhancement. Works with almost any phone, but costs more and needs power.\u003c\/div\u003e\n[\/compare]\n\n\u003ch2\u003eWhich phones the PW510 works with\u003c\/h2\u003e\n\n\u003cp\u003eThe PW510's A10 cable works with \"headset-ready\" phones that have a built-in amplifier — a long list of business systems from Nortel (Norstar and Meridian), NEC, Toshiba, Mitel, Aastra, 3COM, Comdial, ESI, and SciTec, among others. It does not work with Cisco phones, which use their own cabling, or with phones that require a specific HIS, HIC, or U10 cable.\u003c\/p\u003e\n\n[callout type=\"honest\"]Ordering the wrong direct-connect cable is the single most common return in this category, because every bottom cord looks identical but is wired differently inside. Before you buy the PW510, confirm your phone is headset-ready with a built-in amplifier — usually marked with a small headset symbol next to a modular port. If you're not sure, send us your phone's make and model and we'll confirm whether the PW510 is right or whether you need an amplifier or a different cable. It saves a return.[\/callout]\n\n\u003ch3\u003eThe HW510 inside\u003c\/h3\u003e\n\n\u003cp\u003eThe headset itself is the EncorePro HW510: a mono, over-the-head, noise-canceling headset with a flexible boom and visual and tactile positioning guides, wideband audio, and SoundGuard acoustic limiting below 118 dBA to help meet OSHA and Noise at Work requirements. It's built on laser-welded aircraft-grade aluminum with metal joints, weighs about 60 grams, and carries a 2-year warranty — the same durable headset sold across the EncorePro line, here matched to the A10 cable for direct connection.\u003c\/p\u003e\n\n\u003cp\u003eThe PW510 is the simplest, least-expensive way to put a quality noise-canceling headset on a headset-ready phone — the HW510 and the A10 cable, matched and ready, with no amplifier to buy or power. Confirm your phone takes a direct-connect cable, and it's plug-and-go, backed by HeadsetPlus's lifetime support.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n  \u003cli\u003ePlantronics EncorePro HW510 mono noise-canceling headset with Quick Disconnect\u003c\/li\u003e\n  \u003cli\u003ePlantronics A10 direct-connect cable (QD to modular plug)\u003c\/li\u003e\n  \u003cli\u003eSoft ear cushion (fitted) and quick start guide\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eTogether these connect directly to a headset-ready phone's built-in amplified port — no external amplifier or additional cable is required.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n  \u003ctbody\u003e\n    \u003ctr\u003e\n\u003cth\u003eType\u003c\/th\u003e\n\u003ctd\u003eMonaural (single-ear), over-the-head, on-ear\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMicrophone\u003c\/th\u003e\n\u003ctd\u003eNoise-canceling flexible boom with visual and tactile positioning guides\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnector\u003c\/th\u003e\n\u003ctd\u003ePoly Quick Disconnect (QD)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eIncluded cable\u003c\/th\u003e\n\u003ctd\u003ePlantronics A10 direct-connect cable (66268-02) — the modern replacement for the Polaris cable\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnection\u003c\/th\u003e\n\u003ctd\u003ePlugs directly into a headset-ready phone's built-in amplified port — no external amplifier required\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWorks with\u003c\/th\u003e\n\u003ctd\u003eHeadset-ready phones with built-in amplifiers — Nortel (Norstar\/Meridian), NEC, Toshiba, Mitel, Aastra, 3COM, Comdial, ESI, SciTec, and others. Not compatible with Cisco or phones needing HIS \/ HIC \/ U10 cables\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eAudio\u003c\/th\u003e\n\u003ctd\u003eWideband; SoundGuard acoustic limiting below 118 dBA\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eBuild\u003c\/th\u003e\n\u003ctd\u003eLaser-welded aircraft-grade aluminum, metal joints\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWeight\u003c\/th\u003e\n\u003ctd\u003eApprox. 60 g\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eLineage\u003c\/th\u003e\n\u003ctd\u003e\"Polaris\" direct-connect solution — the modern replacement for the discontinued P-series Polaris headsets; built on the EncorePro HW510\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eAlternative\u003c\/th\u003e\n\u003ctd\u003eFor phones without a built-in amplifier, the HW510 with an M22 amplifier (or a phone-specific cable)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003ePart numbers\u003c\/th\u003e\n\u003ctd\u003e783Q1AA + A10 (A10 cable = 66268-02)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWarranty\u003c\/th\u003e\n\u003ctd\u003e2-year manufacturer warranty, plus HeadsetPlus lifetime technical support\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003ePhones.\u003c\/strong\u003e The PW510 connects to headset-ready phones that have a built-in amplifier — business systems from Nortel, NEC, Toshiba, Mitel, Aastra, 3COM, Comdial, ESI, and SciTec, among others. It is not for Cisco phones or for systems that require a specific HIS, HIC, or U10 cable. Confirm your exact model before ordering.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eConnection.\u003c\/strong\u003e The included A10 direct-connect cable plugs the HW510's Quick Disconnect into the phone's modular headset port, with no external amplifier. Note that direct connection puts volume and mute control on the phone rather than on the cord — if you want inline controls, an amplifier is the better route.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eAlternative.\u003c\/strong\u003e If your phone has no dedicated headset port, the PW510 won't work on its own — you'll want the HW510 with an M22 amplifier instead, which adds universal compatibility plus inline volume and mute. We're happy to confirm which path fits your phone.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat is the Plantronics PW510 Polaris headset?\u003c\/summary\u003e\u003cp\u003eThe Plantronics PW510 is the EncorePro HW510 mono noise-canceling headset bundled with the A10 direct-connect cable. It plugs straight into a headset-ready phone's built-in amplified port, so no separate amplifier is needed. \"Polaris\" refers to that direct-connect method — it's the modern replacement for Plantronics' discontinued P-series Polaris headsets.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the PW510 need an amplifier?\u003c\/summary\u003e\u003cp\u003eNo. The PW510 is the direct-connect version — it includes the A10 cable and plugs into a phone that already has a built-in amplified headset port, so no external amplifier is required. If your phone has no headset port, you'd need the HW510 with an M22 amplifier instead.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhich phones does the PW510 Polaris work with?\u003c\/summary\u003e\u003cp\u003eThe PW510 works with headset-ready phones that have a built-in amplifier — Nortel (Norstar and Meridian), NEC, Toshiba, Mitel, Aastra, 3COM, Comdial, ESI, and SciTec, among others. It does not work with Cisco phones or systems that require a specific HIS, HIC, or U10 cable. Confirm your phone model first, since the wrong cable is the most common cause of returns.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat's the difference between the PW510 and the HW510?\u003c\/summary\u003e\u003cp\u003eThey're the same headset. The PW510 is the HW510 packaged with the A10 direct-connect cable for headset-ready phones, ready to use with no amplifier. The standalone HW510 ships without that cable, so it needs an amplifier or a phone-specific cable added separately.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat happened to Plantronics Polaris headsets?\u003c\/summary\u003e\u003cp\u003eThe original P-series Polaris headsets were discontinued in 2008. The equivalent solution today is a standard H-series headset paired with the A10 cable, which replaced the old Polaris cable — and that is exactly what the PW510 is. So if you need a \"Polaris headset\" for an older direct-connect phone system, the PW510 is the current answer.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e\n\n\u003c!-- SUGGESTED: a simple diagram showing the HW510 + A10 cable plugging straight into a phone's headset port (no amplifier in the chain), contrasted with the amplifier path; only if a real manufacturer URL is available --\u003e","brand":"Plantronics","offers":[{"title":"Default Title","offer_id":46631766786292,"sku":"783Q1AA+A10","price":149.96,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/PW510_10041ce7-5cca-4aac-90ef-5cb28fa1d761.jpg?v=1772022466"},{"product_id":"plantronics-pw520-polaris-binaural-direct-connect-noise-canceling-headset","title":"Plantronics PW520 Binaural Polaris Headset (HW520 + A10)","description":"\u003ch2\u003eThe PW520 covers both ears, no amplifier\u003c\/h2\u003e\n\n\u003cp\u003eA noisy open-plan floor is exactly where you want a headset that covers both ears — and if those desks run headset-ready phones, it's also where you can skip the amplifier entirely. The Plantronics PW520 Polaris headset does both: it's a binaural, both-ears headset that plugs straight into a phone's built-in amplifier, with no separate amp per seat.\u003c\/p\u003e\n\n\u003cp\u003eIt's the EncorePro HW520 binaural noise-canceling headset packaged with the Plantronics A10 direct-connect cable — the both-ears counterpart to the mono PW510. If your phones are headset-ready, it's a complete solution out of the box.\u003c\/p\u003e\n\n\u003ch2\u003eBoth ears, for the noisy floor\u003c\/h2\u003e\n\n\u003cp\u003eThe PW520 is binaural — it covers both ears, where the mono PW510 leaves one open. On a busy floor that's the difference between locking onto your customer and straining over the conversation two desks away. Covering both ears blocks more of the room and, across a team, quiets the whole space, because agents stop raising their voices to hear over each other.\u003c\/p\u003e\n\n[compare]\n\u003cdiv\u003e\n\u003cstrong\u003ePW520 — binaural (both ears)\u003c\/strong\u003e\u003cbr\u003eCovers both ears for focus and isolation on a noisy floor. The pick for open-plan call centers where blocking the room matters.\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003ePW510 — mono (one ear)\u003c\/strong\u003e\u003cbr\u003eOne ear open for awareness of colleagues and supervisors. The pick for quieter rooms or where agents need to stay tuned to the floor.\u003c\/div\u003e\n[\/compare]\n\n\u003ch2\u003eDirect-connect: no amplifier per seat\u003c\/h2\u003e\n\n\u003cp\u003eThe PW520 includes the A10 direct-connect cable, which plugs the headset straight into a headset-ready phone's built-in amplifier — so there's no separate M22 amplifier to buy. \"Polaris\" is the legacy name for this direct-connect approach; the old P-series Polaris headsets were retired in 2008, and the HW520-plus-A10 combination is the modern equivalent.\u003c\/p\u003e\n\n[card title=\"Where direct-connect pays off: at scale\"]On a single desk the saving is modest. Across a 40-seat floor, skipping a separate amplifier at every position adds up fast — and the binaural PW520 is exactly the headset a noisy 40-seat floor wants. If your phones are headset-ready, the PW520 gives you both-ears focus and removes a line item from every desk. That combination — binaural plus direct-connect — is what makes it suit a busy call center better than almost anything else in the wired line.[\/card]\n\n\u003cp\u003eThere's one prerequisite, and it's worth getting right.\u003c\/p\u003e\n\n[callout type=\"honest\"]The PW520 only works if your phone is headset-ready — that is, it has a built-in amplifier behind a modular headset port, usually marked with a small headset symbol. That covers a lot of business systems — Nortel, NEC, Toshiba, Mitel, Aastra and others — but not Cisco, and not phones that need a specific HIS, HIC, or U10 cable. Ordering the wrong direct-connect cable is the most common return in this category, so confirm your phone first; send us the make and model and we'll check. If your phone isn't headset-ready, you'll want the HW520 with an M22 amplifier instead.[\/callout]\n\n\u003ch3\u003eThe HW520 inside\u003c\/h3\u003e\n\n\u003cp\u003eThe headset itself is the EncorePro HW520: a binaural, over-the-head, noise-canceling headset with a flexible boom and visual and tactile positioning guides, wideband audio, and SoundGuard acoustic limiting below 118 dBA to help meet OSHA and Noise at Work requirements. It's telecoil hearing aid compatible, runs the second speaker through a flat ribbon cable hidden in the headband, and is built on laser-welded aircraft-grade aluminum with metal joints. It weighs about 82 grams and carries a 2-year warranty.\u003c\/p\u003e\n\n\u003cp\u003eThe PW520 is the both-ears, no-amplifier answer for a noisy floor on headset-ready phones — the binaural HW520 and the A10 cable, matched and ready, blocking the room and skipping the amp at every seat. Confirm your phones take a direct-connect cable, and it's plug-and-go across the floor, backed by HeadsetPlus's lifetime support.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n  \u003cli\u003ePlantronics EncorePro HW520 binaural noise-canceling headset with Quick Disconnect\u003c\/li\u003e\n  \u003cli\u003ePlantronics A10 direct-connect cable (QD to modular plug)\u003c\/li\u003e\n  \u003cli\u003eSoft ear cushions (fitted, both ears) and quick start guide\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eTogether these connect directly to a headset-ready phone's built-in amplified port — no external amplifier or additional cable is required.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n  \u003ctbody\u003e\n    \u003ctr\u003e\n\u003cth\u003eType\u003c\/th\u003e\n\u003ctd\u003eBinaural (both-ear), over-the-head, on-ear\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMicrophone\u003c\/th\u003e\n\u003ctd\u003eNoise-canceling flexible boom with visual and tactile positioning guides\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnector\u003c\/th\u003e\n\u003ctd\u003ePoly Quick Disconnect (QD)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eIncluded cable\u003c\/th\u003e\n\u003ctd\u003ePlantronics A10 direct-connect cable (66268-02) — the modern replacement for the Polaris cable\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnection\u003c\/th\u003e\n\u003ctd\u003ePlugs directly into a headset-ready phone's built-in amplified port — no external amplifier required\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWorks with\u003c\/th\u003e\n\u003ctd\u003eHeadset-ready phones with built-in amplifiers — Nortel (Norstar\/Meridian), NEC, Toshiba, Mitel, Aastra, 3COM, Comdial, ESI, SciTec, and others. Not compatible with Cisco or phones needing HIS \/ HIC \/ U10 cables\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eAudio\u003c\/th\u003e\n\u003ctd\u003eWideband; SoundGuard acoustic limiting below 118 dBA\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eHearing aid compatibility\u003c\/th\u003e\n\u003ctd\u003eTelecoil Hearing Aid Compatible (HAC)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eBuild\u003c\/th\u003e\n\u003ctd\u003eLaser-welded aircraft-grade aluminum, metal joints; single ribbon-cable headband\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWeight\u003c\/th\u003e\n\u003ctd\u003eApprox. 82 g\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eLineage\u003c\/th\u003e\n\u003ctd\u003e\"Polaris\" direct-connect solution — the modern replacement for the discontinued P-series Polaris headsets; built on the EncorePro HW520\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMono alternative\u003c\/th\u003e\n\u003ctd\u003ePW510 (single-ear Polaris version)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003ePart numbers\u003c\/th\u003e\n\u003ctd\u003e783P6AA + A10 (A10 cable = 66268-02)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWarranty\u003c\/th\u003e\n\u003ctd\u003e2-year manufacturer warranty, plus HeadsetPlus lifetime technical support\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003ePhones.\u003c\/strong\u003e The PW520 connects to headset-ready phones that have a built-in amplifier — business systems from Nortel, NEC, Toshiba, Mitel, Aastra, 3COM, Comdial, ESI, and SciTec, among others. It is not for Cisco phones or for systems that require a specific HIS, HIC, or U10 cable. Confirm your exact model before ordering.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eConnection.\u003c\/strong\u003e The included A10 direct-connect cable plugs the HW520's Quick Disconnect into the phone's modular headset port, with no external amplifier. Direct connection puts volume and mute control on the phone rather than on the cord — if you want inline controls, an amplifier is the better route.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eAlternative.\u003c\/strong\u003e If your phone has no dedicated headset port, the PW520 won't work on its own — you'll want the HW520 with an M22 amplifier instead, which adds universal compatibility plus inline volume and mute. For a single-ear version, see the mono PW510.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat is the Plantronics PW520 Polaris headset?\u003c\/summary\u003e\u003cp\u003eThe Plantronics PW520 is the EncorePro HW520 binaural noise-canceling headset bundled with the A10 direct-connect cable. It plugs straight into a headset-ready phone's built-in amplified port, so no separate amplifier is needed. \"Polaris\" refers to that direct-connect method — it's the modern replacement for Plantronics' discontinued P-series Polaris headsets.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eShould I get the binaural PW520 or the mono PW510?\u003c\/summary\u003e\u003cp\u003eChoose the PW520 if agents work on a noisy floor and need both ears covered to focus and block the room. Choose the PW510 if they need to stay aware of colleagues or a supervisor, since its single earpiece leaves one ear open. Both are the same Polaris direct-connect solution — both ears versus one is the only real difference.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the PW520 need an amplifier?\u003c\/summary\u003e\u003cp\u003eNo. The PW520 is the direct-connect version — it includes the A10 cable and plugs into a phone that already has a built-in amplified headset port, so no external amplifier is required. If your phone has no headset port, you'd need the HW520 with an M22 amplifier instead.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhich phones does the PW520 Polaris work with?\u003c\/summary\u003e\u003cp\u003eThe PW520 works with headset-ready phones that have a built-in amplifier — Nortel (Norstar and Meridian), NEC, Toshiba, Mitel, Aastra, 3COM, Comdial, ESI, and SciTec, among others. It does not work with Cisco phones or systems that require a specific HIS, HIC, or U10 cable. Confirm your phone model first, since the wrong cable is the most common cause of returns.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eIs the PW520 hearing aid compatible?\u003c\/summary\u003e\u003cp\u003eYes. The EncorePro HW520 inside the PW520 is telecoil Hearing Aid Compatible (HAC), so it works with hearing aids that have a T-coil setting. If hearing-aid use is essential, confirm your aid supports telecoil coupling before ordering.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e\n\n\u003c!-- SUGGESTED: a diagram showing the binaural HW520 + A10 cable plugging straight into a headset-ready phone's port (no amplifier in the chain); only if a real manufacturer URL is available --\u003e","brand":"Plantronics","offers":[{"title":"Default Title","offer_id":46631766851828,"sku":"783P6AA+A10","price":159.96,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/PW520_13176646-035d-4237-b948-aab92ce1b7cf.jpg?v=1772021963"},{"product_id":"jabra-biz-2400-ii-headset","title":"Jabra Biz 2400 II Wired Headset (Noise-Canceling or Ultra Mic)","description":"\u003ch3 data-path-to-node=\"3\"\u003e\u003cb data-path-to-node=\"3\" data-index-in-node=\"0\"\u003eThe Gold Standard in Professional Audio Performance\u003c\/b\u003e\u003c\/h3\u003e\n\u003cp data-path-to-node=\"3\"\u003eThe Jabra Biz 2400 II represents the pinnacle of corded headset technology, designed for the world’s most demanding communication environments. As the flagship of the Jabra Biz 2400 II series, this headset is engineered to deliver not just audio, but a superior experience for both the agent and the customer. With enhanced padding, unbreakable components, and elite noise cancellation, the Jabra Biz 2400 II headset is the definitive choice for high-performance offices.\u003c\/p\u003e\n\u003ch3 data-path-to-node=\"4\"\u003e\u003cb data-path-to-node=\"4\" data-index-in-node=\"0\"\u003eChoose Your Elite Configuration\u003c\/b\u003e\u003c\/h3\u003e\n\u003cp data-path-to-node=\"4\"\u003eCustomize your Jabra Biz 2400 II duo or mono setup using the options above to match your specific needs:\u003c\/p\u003e\n\u003cul data-path-to-node=\"5\"\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"5,0,0\"\u003e\u003cb data-path-to-node=\"5,0,0\" data-index-in-node=\"0\"\u003eWearing Style:\u003c\/b\u003e Select the Jabra Biz 2400 II duo headset for a binaural experience that blocks out distractions, or the Jabra Biz 2400 II mono 3-in-1, which offers three different wearing styles (headband, neckband, or ear hook) for ultimate personalization.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"5,1,0\"\u003e\u003cb data-path-to-node=\"5,1,0\" data-index-in-node=\"0\"\u003eNoise Cancellation Level:\u003c\/b\u003e Choose between Noise Cancelling (NC) for standard office environments or the Jabra Biz 2400 II duo ultra-noise canceling (UNC) variant, which utilizes industry-leading technology to filter out virtually all ambient sound in high-density call centers.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"5,2,0\"\u003e\u003cb data-path-to-node=\"5,2,0\" data-index-in-node=\"0\"\u003eConnection Type:\u003c\/b\u003e Select the Jabra Biz 2400 II qd headset for flexibility with different desk phones and PCs (via adapters), or the Direct Connect bundles for a seamless, out-of-the-box connection to your specific phone system.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 data-path-to-node=\"6\"\u003e\u003cb data-path-to-node=\"6\" data-index-in-node=\"0\"\u003eKey Features\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul data-path-to-node=\"7\"\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"7,0,0\"\u003e\u003cb data-path-to-node=\"7,0,0\" data-index-in-node=\"0\"\u003eUltra-Noise Cancellation (UNC):\u003c\/b\u003e The Jabra Biz 2400 II duo unc and mono UNC variants feature high-performance microphones that eliminate background chatter, ensuring every word is heard clearly.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"7,1,0\"\u003e\u003cb data-path-to-node=\"7,1,0\" data-index-in-node=\"0\"\u003eUnbreakable 360° Boom Arm:\u003c\/b\u003e The FreeSpin™ boom arm can be rotated 360 degrees without the risk of breaking, providing unmatched durability and perfect mic positioning.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"7,2,0\"\u003e\u003cb data-path-to-node=\"7,2,0\" data-index-in-node=\"0\"\u003eKevlar®-Reinforced Cord:\u003c\/b\u003e Designed for the rigorous \"all-day shift,\" the Jabra Biz 2400 II duo corded headset is built with high-tensile strength cabling that prevents fraying and internal damage.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"7,3,0\"\u003e\u003cb data-path-to-node=\"7,3,0\" data-index-in-node=\"0\"\u003ePeakStop™ Technology:\u003c\/b\u003e Protects your hearing by instantly removing harmful loud sounds and acoustic shocks before they reach your ears.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 data-path-to-node=\"8\"\u003e\u003cb data-path-to-node=\"8\" data-index-in-node=\"0\"\u003eWhy Choose This Headset\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul data-path-to-node=\"9\"\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"9,0,0\"\u003e\u003cb data-path-to-node=\"9,0,0\" data-index-in-node=\"0\"\u003eMaximum Comfort:\u003c\/b\u003e Features 40% more padding than previous models and larger Jabra Biz 2400 II ear cushions for a weightless feel during long work hours.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"9,1,0\"\u003e\u003cb data-path-to-node=\"9,1,0\" data-index-in-node=\"0\"\u003eElite Engineering:\u003c\/b\u003e From surgical steel components to the Kevlar wiring, every inch of this headset is built for a low total cost of ownership.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"9,2,0\"\u003e\u003cb data-path-to-node=\"9,2,0\" data-index-in-node=\"0\"\u003eProfessional Clarity:\u003c\/b\u003e Whether you are using the Jabra Biz 2400 II qd mono nc or the duo variant, you get high-definition wideband audio that makes digital conversations feel like face-to-face meetings.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 data-path-to-node=\"10\"\u003e\u003cb data-path-to-node=\"10\" data-index-in-node=\"0\"\u003eWhat's in the Box\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul data-path-to-node=\"11\"\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"11,0,0\"\u003eJabra Biz 2400 II Headset (Mono 3-in-1 or Duo based on selection)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"11,1,0\"\u003eJabra Biz 2400 II duo accessories (Varies by selection: 3-in-1 wearing components for Mono)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"11,2,0\"\u003eApplicable Connection Cable (QD or Direct Connect Smart Cord)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"11,3,0\"\u003eQuick Start Guide \u0026amp; Warranty Documents\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Jabra","offers":[{"title":"Duo \/ Noise Canceling \/ Standard QD (Quick Disconnect)","offer_id":48222149935348,"sku":"2409-820-205","price":189.95,"currency_code":"USD","in_stock":true},{"title":"Duo \/ Noise Canceling \/ Direct Connect (Desk Phones)","offer_id":48222149968116,"sku":"2409-820-DIR","price":249.0,"currency_code":"USD","in_stock":true},{"title":"Duo \/ Ultra-Noise Canceling \/ Standard QD (Quick 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\/ Ultra-Noise Canceling \/ Standard QD (Quick Disconnect)","offer_id":48222150197492,"sku":"2406-720-209","price":189.95,"currency_code":"USD","in_stock":true},{"title":"Mono 3-in-1 \/ Ultra-Noise Canceling \/ Direct Connect (Desk Phones)","offer_id":48222150230260,"sku":"2406-720-DIR","price":249.96,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/2409-720-209-DIR.jpg?v=1751515217"},{"product_id":"plantronics-smh-1783-headset-visually-impaired-dictation","title":"Plantronics SMH 1783 Dual-Ear Headset for Visually Impaired \u0026 Dictation","description":"\u003ch2\u003eThe Plantronics SMH 1783 listens in two places\u003c\/h2\u003e\n\n\u003cp\u003eA blind telephone operator can't drop a caller every time they need to check the screen — the call and the screen reader have to run at the same time, in the same head, without colliding. The Plantronics SMH 1783 headset was built to solve exactly that.\u003c\/p\u003e\n\n\u003cp\u003eIt's a dual-ear headset wired so each earpiece listens to its own audio source. Phone call in one ear, computer or dictation in the other — two streams, kept apart, each adjusted on its own. That single design serves two very different people: someone navigating a PC by screen reader while taking calls, and a transcriptionist who needs dictation in one ear and a live line in the other.\u003c\/p\u003e\n\n\u003ch2\u003eBuild the exact SMH 1783 setup you need\u003c\/h2\u003e\n\n\u003cp\u003eTwo decisions: the microphone style, and how the second ear reaches your computer.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eMicrophone\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003e[icon:headset-stereo] Voice tube (SMH 1783-11).\u003c\/strong\u003e A hollow tube boom with no electronics — pick it for a quiet home office or a private room where there's little noise to cancel in the first place.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003e[icon:headset-stereo] Noise-canceling (SMH 1783-15).\u003c\/strong\u003e A bendable boom mic that strips room noise out of your outgoing audio — the right call for an open-plan floor, a call center, or any shared space where callers would otherwise hear everything behind you.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cp\u003e\u003cstrong\u003eComputer connection\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003e3.5mm soundcard cable (included).\u003c\/strong\u003e Plugs the second ear straight into your computer's headphone or soundcard jack. Screen-reader and dictation audio work the moment you plug in.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003e[icon:usb-a] USB audio (add a DA80 processor).\u003c\/strong\u003e If your PC or softphone wants USB instead of an analog jack, the Plantronics DA80 USB audio processor handles the conversion — ordered separately.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eHow the Plantronics SMH 1783 keeps two sources apart\u003c\/h2\u003e\n\n\u003cp\u003eThe Plantronics SMH 1783 gives each earpiece its own Quick Disconnect and its own cable, so the left ear and right ear plug into completely separate audio sources and never blend. One side runs through the Vista M22 amplifier into your desk phone; the other runs through the 3.5mm cable into your computer. You hear both at once, and you set the volume of each independently.\u003c\/p\u003e\n\n[stat]2 audio sources — one in each ear[\/stat]\n\n\u003cp\u003eThat separation is the entire point, and it's the part people get wrong.\u003c\/p\u003e\n\n[callout type=\"tip\"]The common DIY attempt is a regular binaural headset and a Y-splitter. It doesn't work — a splitter mixes both sources into \u003cem\u003eboth\u003c\/em\u003e ears, so the phone call and the screen reader pile on top of each other. The SMH 1783 keeps them on two separate channels, which is what makes simultaneous listening usable instead of a headache.[\/callout]\n\n\u003ch3\u003eWho each setup is really for\u003c\/h3\u003e\n\n[compare]\n\u003cdiv\u003e\n\u003cstrong\u003eVisually impaired phone work\u003c\/strong\u003e\u003cbr\u003ePhone call in the left ear, JAWS or another screen reader announcing the screen in the right. Take calls and navigate the computer by audio without either one drowning out the other — a practical ADA workplace accommodation that uses standard, supported hardware.\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003eDictation alongside live calls\u003c\/strong\u003e\u003cbr\u003eDictation playback in one ear, an open phone line in the other. Transcriptionists and admin staff can keep a recording running while staying reachable, instead of stopping playback every time the phone rings.\u003c\/div\u003e\n[\/compare]\n\n\u003ch2\u003ePlug the SMH 1783 into almost any desk phone\u003c\/h2\u003e\n\n\u003cp\u003eThe included Plantronics Vista M22 amplifier installs at your telephone's handset jack and works with most single- and multi-line office phones — a slide switch matches it to your model. It carries ergonomic volume, mute, and headset\/handset controls, plus Clearline audio and wideband TIA-920 support (roughly 150 Hz to 6,800 Hz) for clearer voice on systems that handle it. The M22 is long-running, field-proven Plantronics hardware rather than a new release; Poly moved its role into the MDA524 in late 2024, but the SMH 1783 ships as the complete, tested assembly.\u003c\/p\u003e\n\n\u003ch3\u003eAll-day comfort on the SupraPlus frame\u003c\/h3\u003e\n\n\u003cp\u003eBoth versions are built on Plantronics' SupraPlus binaural headset — around 86 to 88 grams, with an adjustable T-pad headband and soft foam cushions over both ears. Light enough that an 8-hour shift doesn't leave a mark, and the over-both-ears design keeps you focused on the two audio streams instead of the room.\u003c\/p\u003e\n\n[callout type=\"honest\"]This is a custom-built, special-order item, so all sales are final — it can't be returned or refunded once ordered. If a unit arrives defective, Plantronics\/Poly replaces it under the 2-year manufacturer warranty. Worth confirming your phone model and which ear you want each source in before you buy.[\/callout]\n\n\u003cp\u003eFor the worker who needs it, the SMH 1783 is the difference between doing the job and not. There's no Bluetooth headset or consumer earbud that splits two live sources cleanly into two ears — this does one specific thing, it does it reliably, and it's assembled from hardware Plantronics has shipped for years. Buy it for the person who has to hear a caller and their screen at the same time, all day.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n  \u003cli\u003eSupraPlus binaural headset — HW261 (voice tube) or HW261N (noise-canceling), per the version ordered\u003c\/li\u003e\n  \u003cli\u003ePlantronics Vista M22 telephone amplifier\u003c\/li\u003e\n  \u003cli\u003eMonitor receiver with 3.5mm soundcard Quick Disconnect cable (SSP1064-04) for the second ear\u003c\/li\u003e\n  \u003cli\u003ePhone cable and 10-ft Quick Disconnect coil cord\u003c\/li\u003e\n  \u003cli\u003e2 AA batteries\u003c\/li\u003e\n  \u003cli\u003eMicrophone volume-adjust key\u003c\/li\u003e\n  \u003cli\u003eUser guide\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n  \u003ctbody\u003e\n    \u003ctr\u003e\n\u003cth\u003eHeadset platform\u003c\/th\u003e\n\u003ctd\u003ePlantronics SupraPlus binaural (HW261 \/ HW261N)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMicrophone options\u003c\/th\u003e\n\u003ctd\u003eVoice tube (SMH 1783-11) or noise-canceling (SMH 1783-15)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWearing style\u003c\/th\u003e\n\u003ctd\u003eOver-the-head, binaural (both ears)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eHeadset weight\u003c\/th\u003e\n\u003ctd\u003eApprox. 86–88 g\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eAudio\u003c\/th\u003e\n\u003ctd\u003eWideband-capable\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnectors\u003c\/th\u003e\n\u003ctd\u003eTwo independent Quick Disconnects — one per earpiece\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003ePhone connection\u003c\/th\u003e\n\u003ctd\u003eVista M22 amplifier at the telephone handset jack\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eComputer connection\u003c\/th\u003e\n\u003ctd\u003e3.5mm soundcard cable (included); USB via DA80 processor (sold separately)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eAmplifier\u003c\/th\u003e\n\u003ctd\u003eVista M22 — volume, mute, headset\/handset controls; Clearline audio; wideband TIA-920 (~150 Hz–6,800 Hz); AA battery powered\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eCord length\u003c\/th\u003e\n\u003ctd\u003e10-ft Quick Disconnect coil cord\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWarranty\u003c\/th\u003e\n\u003ctd\u003e2-year manufacturer warranty (Plantronics\/Poly)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eOrder status\u003c\/th\u003e\n\u003ctd\u003eSpecial order — non-returnable, all sales final\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware.\u003c\/strong\u003e The second ear plays whatever your computer outputs, so the SMH 1783 works with JAWS, NVDA, and other Windows screen readers, with text-to-speech tools, and with standard dictation and transcription software — no special drivers, since it presents as ordinary audio.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eHardware.\u003c\/strong\u003e The Vista M22 amplifier installs at the handset jack of most single- and multi-line desk phones; a compatibility slide switch tunes it to your model. The computer side connects through the included 3.5mm soundcard cable, or over USB if you add the Plantronics DA80 audio processor.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003ePlatforms.\u003c\/strong\u003e Built for traditional analog and wideband VoIP desk phones paired with a computer audio source. This is a wired analog system — it is not a Bluetooth or UC-certified device, so it pairs with the phone-plus-PC setups common in call centers, accessible workplaces, and transcription desks rather than with softphone-only laptops on their own.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat is the Plantronics SMH 1783 headset used for?\u003c\/summary\u003e\u003cp\u003eThe Plantronics SMH 1783 lets you hear two separate audio sources at the same time — one in each ear. It's used by visually impaired staff who need a phone call in one ear and a screen reader in the other, and by transcriptionists who need dictation playback in one ear and a live phone line in the other.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eCan the Plantronics SMH 1783 play a screen reader in one ear and a phone call in the other?\u003c\/summary\u003e\u003cp\u003eYes — that's exactly what the Plantronics SMH 1783 is built for. Each earpiece has its own connection: the phone runs through the Vista M22 amplifier into one ear, and your computer's screen-reader audio runs through the 3.5mm cable into the other. The two never mix, and you control each volume separately.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the SMH 1783 work with JAWS and other screen readers?\u003c\/summary\u003e\u003cp\u003eYes. The SMH 1783's second ear plays whatever your computer outputs, so JAWS, NVDA, and any text-to-speech software work without special setup. Plug the included 3.5mm cable into your soundcard or headphone jack and the screen reader plays in that ear.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWill the SMH 1783 connect to my computer over USB?\u003c\/summary\u003e\u003cp\u003eThe SMH 1783 includes a 3.5mm soundcard cable for the computer side, which fits most desktops and laptops with an audio jack. If you need USB instead, add a Plantronics DA80 USB audio processor, ordered separately.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat's the difference between the SMH 1783-11 and SMH 1783-15?\u003c\/summary\u003e\u003cp\u003eThe microphone. The SMH 1783-11 uses a voice-tube boom, best for quiet rooms, while the SMH 1783-15 uses a noise-canceling boom that filters background noise out of your outgoing audio for busy offices and call centers. Everything else — the dual-ear design, the M22 amplifier, the second-ear computer connection — is identical.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eIs the Plantronics SMH 1783 returnable?\u003c\/summary\u003e\u003cp\u003eNo — the Plantronics SMH 1783 is a custom-built special-order item, so all sales are final and it can't be returned or refunded. If a unit arrives defective, Plantronics\/Poly replaces it under the 2-year manufacturer warranty. Confirm your phone model before ordering.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e\n\n\u003c!-- SUGGESTED: simple diagram showing phone audio into left ear via M22 amplifier and computer\/screen-reader audio into right ear via 3.5mm cable --\u003e","brand":"Plantronics","offers":[{"title":"Default Title","offer_id":46631783530740,"sku":"8K7F6AA#AC3","price":339.96,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/Plantronics_smh1783.jpg?v=1751515442"},{"product_id":"plantronics-sds-2490-02-supraplus-dynamic-headset","title":"Plantronics SDS 2490-02 SupraPlus Dynamic Headset for Dispatch","description":"\u003ch2\u003eThe Plantronics SDS 2490 isn't an office headset\u003c\/h2\u003e\n\n\u003cp\u003eIn a 911 center or a radio dispatch console, the microphone has one job to do perfectly: get the operator's voice through clean, every time, over a room full of noise. The Plantronics SDS 2490-02 SupraPlus Dynamic headset was engineered for exactly that environment — and it connects nothing like the headset you'd plug into a desk phone.\u003c\/p\u003e\n\n\u003cp\u003eThe clue is in the name. In Plantronics' own naming, \"SDS\" marks a SupraPlus built with a dynamic-type microphone — the rugged, broadcast-style mic used in two-way radio and dispatch consoles, not the bias-powered electret mic inside a standard office headset. That one difference shapes everything: how the SDS 2490 connects, what it rejects, and where it belongs.\u003c\/p\u003e\n\n\u003ch2\u003eWhy the SDS 2490 won't plug into your office amplifier\u003c\/h2\u003e\n\n\u003cp\u003eThe Plantronics SDS 2490 ends in a familiar Plantronics H-series Quick Disconnect, but it is not compatible with the standard QD amplifiers — the M22, AP15, or MDA524. Its dynamic microphone is built for the inputs on dispatch consoles and two-way radios, which expect a dynamic mic; the office amplifiers expect an electret mic with bias power, so the two don't speak the same electrical language. To run the SDS 2490, you connect it to a dynamic-mic host system, usually through a specific push-to-talk (PTT) adapter or cable matched to your console or radio.\u003c\/p\u003e\n\n[compare]\n\u003cdiv\u003e\n\u003cstrong\u003eWorks with\u003c\/strong\u003e\u003cbr\u003eEmergency dispatch and 911 consoles, air traffic control positions, two-way radio systems, and other dynamic-mic host equipment — connected through the correct PTT adapter or interface cable for your hardware.\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003eDoesn't work with\u003c\/strong\u003e\u003cbr\u003eStandard Plantronics QD office amplifiers (M22, AP15, MDA524) and regular desk phones. The Quick Disconnect fits, but the dynamic microphone won't function on an electret-mic amplifier.\u003c\/div\u003e\n[\/compare]\n\n\u003ch3\u003eConfirm these before you order\u003c\/h3\u003e\n\n\u003cp\u003eThis is built-to-order and non-returnable, so the fit work happens before the purchase, not after it arrives.\u003c\/p\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003e[icon:headset-mono] Your host system accepts a dynamic mic.\u003c\/strong\u003e A dispatch console, radio, or recorder input rated for a dynamic microphone — not an office headset amplifier.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eThe matching PTT adapter or interface cable.\u003c\/strong\u003e The SDS 2490 terminates in a Plantronics H-series QD; you supply the adapter or cable that bridges that QD to your specific console or radio.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eOptional circumaural leather cushions.\u003c\/strong\u003e The SupraPlus leather ear-cushion kit (sold separately) seals tighter than the standard foam for an extra layer of isolation in very loud rooms.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eBuilt to cut through a loud operations room\u003c\/h2\u003e\n\n\u003cp\u003eThe SDS 2490's dynamic noise-canceling microphone sits on an extended boom that, per the headset's published spec, blocks close to 75% of surrounding noise before it ever reaches the transmission. In a dispatch room — radios, alarms, a dozen operators talking at once — that's the difference between a caller hearing your operator and your operator repeating every other word.\u003c\/p\u003e\n\n[stat]Up to 75% of background noise blocked[\/stat]\n\n\u003cp\u003eBuilt on the proven SupraPlus HW251N platform, the SDS 2490 line carries an extended frequency response (roughly 100 Hz to 10 kHz) that favors voice intelligibility over music-style range — the goal is clarity under pressure, not hi-fi.\u003c\/p\u003e\n\n\u003ch3\u003eMonaural by design, for shift-long wear\u003c\/h3\u003e\n\n\u003cp\u003eThe SDS 2490-02 is a single-ear, over-the-head headset, and that's deliberate. One ear covered for the radio or caller, one ear open so the operator stays aware of the room, a supervisor, or a second channel. The SupraPlus frame is light enough for a full 12-hour shift, with an adjustable headband and soft cushions over a single semi-open earpiece.\u003c\/p\u003e\n\n[callout type=\"tip\"]For positions where the room never gets quiet, swap the standard foam for the SupraPlus circumaural leather cushion kit. It cups the whole ear and seals out more ambient noise on the receive side — a small upgrade that earns its keep at a busy console.[\/callout]\n\n\u003ch3\u003eMade to be specified, not impulse-bought\u003c\/h3\u003e\n\n\u003cp\u003eA single robust cable with polyurethane jacketing runs to the Quick Disconnect — fewer failure points than a multi-piece assembly, and a jacket meant to survive years of being pushed back, pulled, and rolled over by a chair. This is equipment you spec into a console build and keep, not a headset you cycle through every season.\u003c\/p\u003e\n\n[callout type=\"honest\"]The Plantronics SDS 2490-02 is custom, built-to-order, with a typical 8–10 week lead time — and all sales are final, no returns or refunds. That makes the compatibility check above the most important step: confirm your console or radio takes a dynamic mic and that you have the right PTT adapter before you commit. A defective unit is covered under the 2-year manufacturer warranty.[\/callout]\n\n\u003cp\u003eFor a dispatch center, a garbled transmission isn't measured in dollars — it's measured in the seconds an operator loses repeating a critical instruction. The SDS 2490 exists to remove that failure point: a dynamic mic matched to console and radio audio, noise rejection built for a loud room, and a build meant to outlast years of continuous shifts. Spec it for the position where the message has to land the first time.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n  \u003cli\u003ePlantronics SDS 2490-02 SupraPlus Dynamic monaural headset\u003c\/li\u003e\n  \u003cli\u003eSingle PU-jacketed cable with Plantronics H-series Quick Disconnect\u003c\/li\u003e\n  \u003cli\u003eFoam ear cushion (fitted)\u003c\/li\u003e\n  \u003cli\u003eUser guide\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eOrdered separately, not included: the PTT adapter or interface cable for your host system, and the optional SupraPlus circumaural leather ear-cushion kit.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n  \u003ctbody\u003e\n    \u003ctr\u003e\n\u003cth\u003eBase platform\u003c\/th\u003e\n\u003ctd\u003eModified Plantronics SupraPlus HW251N\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWearing style\u003c\/th\u003e\n\u003ctd\u003eMonaural, over-the-head, semi-open\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMicrophone\u003c\/th\u003e\n\u003ctd\u003eDynamic-type, noise-canceling, extended boom\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eBackground noise reduction\u003c\/th\u003e\n\u003ctd\u003eUp to ~75% (published spec)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eFrequency response\u003c\/th\u003e\n\u003ctd\u003eExtended, ~100 Hz–10 kHz (SDS 2490 line)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eReceiver impedance\u003c\/th\u003e\n\u003ctd\u003e150 Ω (per SDS 2490 line spec)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnector\u003c\/th\u003e\n\u003ctd\u003ePlantronics H-series Quick Disconnect — NOT compatible with M22 \/ AP15 \/ MDA524 amplifiers\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eCable\u003c\/th\u003e\n\u003ctd\u003eSingle, polyurethane-jacketed\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eIntended use\u003c\/th\u003e\n\u003ctd\u003eEmergency dispatch, air traffic control, two-way radio, mission-critical comms\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eAvailability\u003c\/th\u003e\n\u003ctd\u003eBuilt-to-order, ~8–10 week lead time\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eReturns\u003c\/th\u003e\n\u003ctd\u003eNon-returnable — all sales final\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWarranty\u003c\/th\u003e\n\u003ctd\u003e2-year manufacturer warranty (Plantronics\/Poly)\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware.\u003c\/strong\u003e The SDS 2490 is not a USB or UC device — there are no drivers, and it carries no Microsoft Teams, Zoom, or softphone certification. It delivers analog dynamic-microphone audio, which is precisely what dispatch consoles, recorders, and two-way radios are built to receive.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eHardware.\u003c\/strong\u003e Connect the SDS 2490 to a host system with a dynamic-mic input, using the PTT adapter or interface cable specified for your console or radio. The Plantronics H-series Quick Disconnect physically fits standard office amplifiers, but the M22, AP15, and MDA524 will not run this headset's dynamic microphone — confirm your equipment before ordering.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003ePlatforms.\u003c\/strong\u003e The SDS 2490 is built for mission-critical environments: 911 and emergency dispatch, air traffic control, two-way radio operations, and transit, utility, or security control rooms where transmission clarity over heavy ambient noise is the whole job.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat is the Plantronics SDS 2490-02 SupraPlus Dynamic headset used for?\u003c\/summary\u003e\u003cp\u003eThe Plantronics SDS 2490-02 is a single-ear headset built for mission-critical communications — 911 and emergency dispatch, air traffic control, and two-way radio. Its dynamic-type noise-canceling microphone is designed to push clear voice through a loud operations room, connected to a dispatch console or radio rather than a desk phone.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eIs the Plantronics SDS 2490 compatible with the M22 or MDA524 amplifier?\u003c\/summary\u003e\u003cp\u003eNo. Although the Plantronics SDS 2490 ends in a standard Plantronics H-series Quick Disconnect, its dynamic microphone is not compatible with the M22, AP15, or MDA524 office amplifiers, which expect an electret mic. The SDS 2490 needs a dynamic-mic host system — a dispatch console or radio — connected through the correct PTT adapter or cable.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat does the \"Dynamic\" microphone in the SDS 2490 mean?\u003c\/summary\u003e\u003cp\u003e\"Dynamic\" is the microphone type, not a marketing term. The SDS 2490 uses a rugged, broadcast-style dynamic mic that needs no bias power and is the standard for two-way radio and dispatch audio. It's the reason the SDS 2490 belongs on a console rather than a desk phone.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the SDS 2490 work with dispatch consoles and two-way radios?\u003c\/summary\u003e\u003cp\u003eYes — that's what the SDS 2490 is made for. It connects to dispatch consoles, radios, and similar dynamic-mic host systems through a push-to-talk adapter or interface cable matched to your specific equipment, which is ordered separately.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eIs the SDS 2490-02 returnable, and how long does it take to arrive?\u003c\/summary\u003e\u003cp\u003eThe Plantronics SDS 2490-02 is custom built-to-order with a typical 8–10 week lead time, and all sales are final — it can't be returned or refunded. Because of that, confirm your console or radio accepts a dynamic mic before ordering. Defective units are replaced under the 2-year manufacturer warranty.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eIs the SDS 2490 mono or stereo?\u003c\/summary\u003e\u003cp\u003eThe SDS 2490-02 is monaural — a single covered ear, by design. Dispatch and control operators keep one ear open to stay aware of the room, a supervisor, or a second audio channel, so a one-ear headset is the intended configuration, not a limitation.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e\n\n\u003c!-- SUGGESTED: short clip or diagram contrasting the H-series QD plugging into a dispatch console\/PTT adapter vs. an office M22 (with an X), to make the compatibility point visual --\u003e","brand":"Plantronics","offers":[{"title":"Default Title","offer_id":46631783563508,"sku":"8K7B5AA#AC3","price":159.96,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/SDS2490.jpg?v=1751515444"},{"product_id":"epos-sdw-5016-wireless-dect-headset","title":"EPOS SDW 5016 Wireless DECT Headset","description":"\u003ch2\u003eThe EPOS SDW 5016 can turn off Bluetooth\u003c\/h2\u003e\n\n\u003cp\u003eA call center that wants the convenience of triple connectivity often runs into a compliance question the moment IT looks closely: if a headset can pair to any employee's personal phone over Bluetooth, does that create a hole in a recorded-line policy? The EPOS SDW 5016 answers that before it becomes a problem — Bluetooth on this headset can be switched off remotely across an entire fleet, not just left as an always-on convenience nobody controls.\u003c\/p\u003e\n\n\u003cp\u003eIt's a mono, convertible wireless DECT headset with triple connectivity to a desk phone, a computer softphone, and a Bluetooth mobile device — the desk phone and PC connections built in, the Bluetooth mobile connection enabled through an included BTD 800 USB dongle rather than a separate purchase. It ships with three wearing styles, a two-microphone system with own-voice detection, a busylight, and 128-bit encryption with DECT Security certification. It's certified for UC platforms and Skype for Business, and it's the sibling to the EPOS SDW 5015, which covers desk phone and PC only unless a Bluetooth dongle is added afterward.\u003c\/p\u003e\n\n\u003ch2\u003eCan IT disable Bluetooth on the EPOS SDW 5016?\u003c\/h2\u003e\n\n\u003cp\u003eYes — EPOS HeadSetup Pro Manager, the cloud-based fleet management tool built for this headset, lets IT disable Bluetooth on individual units or across a whole deployment. That matters for any organization where an always-available personal-phone pairing option is a genuine security or compliance concern, not just a convenience question.\u003c\/p\u003e\n\n[card title=\"Convenience with an off switch\"]Most triple-connectivity headsets treat Bluetooth as a feature you either have or don't. The EPOS SDW 5016 treats it as something IT actually controls — turn it on for the roles that need mobile flexibility, turn it off for the roles handling regulated calls, all from HeadSetup Pro Manager without touching individual headsets. That's a genuinely different posture from \"here's Bluetooth, hope it doesn't cause a problem.\"[\/card]\n\n\u003ch3\u003eTriple connectivity, out of the box\u003c\/h3\u003e\n\n\u003cp\u003eThe EPOS SDW 5016 ships with the BTD 800 Bluetooth USB dongle already in the box — plug it into the base station and mobile connectivity is live immediately, connecting to Bluetooth devices without a separate accessory order.\u003c\/p\u003e\n\n[compare]\n\u003cdiv\u003e\n\u003cstrong\u003eEPOS SDW 5016\u003c\/strong\u003e\u003cbr\u003eDesk phone, PC, and Bluetooth mobile connectivity from day one. BTD 800 dongle included.\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003eEPOS SDW 5015\u003c\/strong\u003e\u003cbr\u003eDesk phone and PC connectivity built in. Bluetooth mobile support added later via an optional dongle purchase.\u003c\/div\u003e\n[\/compare]\n\n\u003ch2\u003eHow long does the EPOS SDW 5016 battery actually last?\u003c\/h2\u003e\n\n\u003cp\u003eIt depends on which audio mode the EPOS SDW 5016 is running. In narrowband mode, the headset reaches up to 10 hours of talk time — the number most listings lead with. Switch to wideband and that drops to roughly 8 hours; in super wideband mode, the best audio quality the headset offers and the mode it's built to showcase, real-world talk time falls closer to 6 hours.\u003c\/p\u003e\n\n[callout type=\"honest\"]Worth knowing before you plan a shift around the \"10 hours\" figure: that's the narrowband number, and narrowband is the lower audio quality tier, not what most users would choose to run. If your team leaves the EPOS SDW 5016 in its best-sounding super wideband mode — which is the point of buying a premium DECT headset — plan for closer to 6 hours per charge, not 10. A full recharge takes about an hour, and 50% comes back in half that.[\/callout]\n\n\u003ch3\u003eOwn-voice detection, and the same two-mic system as the SDW 5015\u003c\/h3\u003e\n\n\u003cp\u003eThe EPOS SDW 5016 carries the same two-microphone noise-canceling system with own-voice detection as its sibling — identifying the wearer's voice specifically rather than just filtering generic background noise, which is what actually improves speech clarity in a noisy office rather than just muting the room.\u003c\/p\u003e\n\n\u003ch3\u003eBuilt with real encryption, and IT tools to match\u003c\/h3\u003e\n\n[stat]590 ft range, up to 10-hour talk time (narrowband)[\/stat]\n\n\u003cp\u003e128-bit encryption, Protected Pairing, and DECT Security certification protect every call regardless of which of the three connections is active, and the headset carries the same hot-desking behavior as the rest of the SDW 5000 range — any compatible headset pairs to any base station in seconds, useful for shift changes and shared desks. Range runs up to 590 feet line of sight, or about 180 feet through a typical office, and ActiveGard hearing protection keeps sound pressure from exceeding 118 dB regardless of a sudden spike on the line.\u003c\/p\u003e\n\n\u003cp\u003eThe EPOS SDW 5016 is the headset for an office that genuinely needs all three connections working today — a desk phone, a computer, and a mobile device, with the security controls to manage that flexibility rather than just hoping it doesn't become a liability. Plug in the included dongle, and triple connectivity is live from the first day, backed by real encryption and a fleet tool that puts IT in control of what's actually turned on.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n  \u003cli\u003eEPOS SDW 5016 mono wireless DECT headset with three wearing style attachments\u003c\/li\u003e\n  \u003cli\u003eBase station with charging cradle\u003c\/li\u003e\n  \u003cli\u003eBTD 800 Bluetooth USB dongle\u003c\/li\u003e\n  \u003cli\u003ePower supply unit\u003c\/li\u003e\n  \u003cli\u003eQuick start guide\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe HSL10 II handset lifter and EHS cables for remote desk-phone answering are not included and are sold separately.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n  \u003ctbody\u003e\n    \u003ctr\u003e\n\u003cth\u003eType\u003c\/th\u003e\n\u003ctd\u003eMonaural (single-ear), convertible — over-the-head, over-the-ear, or behind-the-neck\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eSeries\u003c\/th\u003e\n\u003ctd\u003eEPOS IMPACT 5000 Series\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWireless technology\u003c\/th\u003e\n\u003ctd\u003eDECT\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnectivity\u003c\/th\u003e\n\u003ctd\u003eTriple — desk phone, PC\/softphone, and Bluetooth mobile device, via included BTD 800 dongle\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eRange\u003c\/th\u003e\n\u003ctd\u003eUp to 590 ft (180 m) line of sight; approx. 180 ft in a typical office\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eTalk time\u003c\/th\u003e\n\u003ctd\u003eUp to 10 hours narrowband; approx. 8 hours wideband; approx. 6 hours super wideband (default premium audio mode)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eStandby time\u003c\/th\u003e\n\u003ctd\u003eUp to 48 hours\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eCharge time\u003c\/th\u003e\n\u003ctd\u003e50% in 30 minutes; full charge in about 1 hour\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMicrophone\u003c\/th\u003e\n\u003ctd\u003eTwo-microphone noise-canceling system with own-voice detection technology\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eAudio\u003c\/th\u003e\n\u003ctd\u003eSuper wideband sound; high-density wideband mode for crowded environments\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eHearing protection\u003c\/th\u003e\n\u003ctd\u003eActiveGard technology — sound pressure limited to 118 dB\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eSecurity\u003c\/th\u003e\n\u003ctd\u003e128-bit encryption, Protected Pairing, DECT Security certification\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eCertification\u003c\/th\u003e\n\u003ctd\u003eUC optimized; Skype for Business certified\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eIndicator\u003c\/th\u003e\n\u003ctd\u003eIntegrated busylight (red = busy, blue = available); external desk busylight available as an accessory\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConferencing\u003c\/th\u003e\n\u003ctd\u003eBase station supports syncing up to three additional wireless headsets for group listening or training\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eRemote answering\u003c\/th\u003e\n\u003ctd\u003eRoams freely once connected; requires an EHS-compatible phone or a separately sold HSL10 II lifter to answer\/end desk phone calls remotely. No lifter needed for PC\/softphone or mobile calls\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eSoftware\u003c\/th\u003e\n\u003ctd\u003eEPOS HeadSetup Pro Manager — remote configuration, fleet management, and the ability to disable Bluetooth per unit or fleet-wide\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eDual-connectivity sibling\u003c\/th\u003e\n\u003ctd\u003eEPOS SDW 5015 (desk phone and PC only; Bluetooth dongle sold separately)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003ePart number\u003c\/th\u003e\n\u003ctd\u003e1000621\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWarranty\u003c\/th\u003e\n\u003ctd\u003e2-year manufacturer warranty, plus HeadsetPlus lifetime technical support\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware.\u003c\/strong\u003e The EPOS SDW 5016 is UC optimized and Skype for Business certified. EPOS HeadSetup Pro Manager handles remote configuration, firmware updates, and fleet-wide device control — including the ability to disable Bluetooth connectivity per device or across a deployment.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eHardware.\u003c\/strong\u003e The base station connects simultaneously to a desk phone and a computer via USB, with the included BTD 800 dongle adding Bluetooth mobile connectivity. Remote desk-phone answering requires an EHS-compatible phone or a separately sold HSL10 II lifter.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003ePlatforms.\u003c\/strong\u003e The EPOS SDW 5016 suits office professionals managing calls across a desk phone, a computer, and a mobile device, and organizations that need Bluetooth flexibility balanced against IT-level security control.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n  \u003cdetails\u003e\u003csummary\u003eCan IT disable Bluetooth on the EPOS SDW 5016?\u003c\/summary\u003e\u003cp\u003eYes. EPOS HeadSetup Pro Manager lets IT disable Bluetooth on the EPOS SDW 5016 for individual units or across an entire fleet, useful for organizations where an always-on mobile pairing option is a security or compliance concern.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat's the difference between the EPOS SDW 5016 and the SDW 5015?\u003c\/summary\u003e\u003cp\u003eThe EPOS SDW 5016 ships with Bluetooth mobile connectivity built in, including the BTD 800 dongle in the box. The EPOS SDW 5015 covers desk phone and PC connectivity only, with Bluetooth mobile support available later through a separately purchased dongle.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eHow long does the EPOS SDW 5016 battery last?\u003c\/summary\u003e\u003cp\u003eUp to 10 hours in narrowband mode, dropping to roughly 8 hours in wideband and about 6 hours in super wideband — the headset's best audio quality mode and the one most users run day to day.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the EPOS SDW 5016 need a lifter to answer desk phone calls?\u003c\/summary\u003e\u003cp\u003eOnly for remote answering away from the desk. The EPOS SDW 5016 requires an EHS-compatible phone or a separately sold HSL10 II lifter to answer or end desk phone calls hands-free from a distance. The PC and Bluetooth mobile connections need no lifter.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eHow many Bluetooth devices can the EPOS SDW 5016 connect to?\u003c\/summary\u003e\u003cp\u003eThe included BTD 800 dongle on the EPOS SDW 5016 supports connecting Bluetooth devices, with the base station able to manage multiple simultaneous connections for flexible device switching.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eCan multiple people share the same EPOS SDW 5016 base station?\u003c\/summary\u003e\u003cp\u003eYes. Any compatible headset in the SDW 5000 series pairs to the EPOS SDW 5016 base station within seconds, making it practical for hot-desking and shift-based teams.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e","brand":"EPOS","offers":[{"title":"Default Title","offer_id":46631796015348,"sku":"1000621","price":368.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/SDW5016.jpg?v=1751515626"},{"product_id":"jabra-biz-1500-headset","title":"Jabra Biz 1500 Wired Headset (Mono or Duo)","description":"\u003ch3 data-path-to-node=\"3\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"3\"\u003eCrystal-Clear Professional Audio for Every Workspace\u003c\/b\u003e\u003c\/h3\u003e\n\u003cp data-path-to-node=\"3\"\u003eThe Jabra Biz 1500 headset is a professional-grade, entry-level wired solution built for high-volume call centers and dynamic office environments. Whether you need to block out all distractions or keep one ear open to your surroundings, these Jabra Biz 1500 headphones combine a powerful microphone with HD Voice technology to ensure every client call sounds natural, crisp, and distraction-free.\u003c\/p\u003e\n\u003ch3 data-path-to-node=\"4\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"4\"\u003eChoose Your Perfect Configuration\u003c\/b\u003e\u003c\/h3\u003e\n\u003cp data-path-to-node=\"4\"\u003eEasily customize your headset using the variant selector above to perfectly match your workflow and hardware:\u003c\/p\u003e\n\u003cul data-path-to-node=\"5\"\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"5,0,0\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"5,0,0\"\u003eWearing Style:\u003c\/b\u003e Choose the Jabra Biz 1500 mono headset to maintain situational awareness, or select the Jabra Biz 1500 duo headset to fully immerse yourself in your calls and block out office noise.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"5,1,0\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"5,1,0\"\u003eConnection Type:\u003c\/b\u003e We offer plug-and-play Jabra Biz 1500 duo usb and Jabra Biz 1500 mono usb models for PC and Mac. If you use a desk phone, choose the versatile Jabra Biz 1500 duo qd or Jabra Biz 1500 mono qd (Quick Disconnect).\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"5,2,0\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"5,2,0\"\u003eSpecialized Desk Phone Bundles:\u003c\/b\u003e We also carry out-of-the-box bundles optimized for specific systems. Select the Jabra Biz 1500 mono direct connect or Jabra Biz 1500 duo direct connect headset for standard RJ9 desk phones. For certified environments, choose the Jabra Biz 1500 mono avaya, the Jabra Biz 1500 mono yealink certified headset, or the Jabra Biz 1500 duo yealink certified headset.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 data-path-to-node=\"6\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"6\"\u003eKey Features\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul data-path-to-node=\"7\"\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"7,0,0\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"7,0,0\"\u003eJabra Biz 1500 Noise Cancellation:\u003c\/b\u003e The uni-directional microphone aggressively filters out background chatter, office murmurs, and keyboard clicks.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"7,1,0\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"7,1,0\"\u003ePeakStop Hearing Protection:\u003c\/b\u003e Instantly cuts off harmful loud sound spikes before they reach your ears, ensuring acoustic safety during long shifts.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"7,2,0\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"7,2,0\"\u003eSpin Boom Arm:\u003c\/b\u003e The 270-degree flexible microphone boom arm can be rotated to perfectly suit your wearing style without the risk of snapping.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"7,3,0\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"7,3,0\"\u003eAll-Day Comfort:\u003c\/b\u003e Featuring an ergonomic frame and heat-diverting foam ear cushions, whether you choose the Jabra Biz 1500 mono corded headset or the duo version, it is designed to keep you cool and comfortable.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 data-path-to-node=\"8\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"8\"\u003eWhy Choose This Headset\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul data-path-to-node=\"9\"\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"9,0,0\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"9,0,0\"\u003eExceptional Value:\u003c\/b\u003e Experience premium call quality without stretching your budget. Whether you are comparing the Jabra Biz 1500 mono price, the Jabra Biz 1500 duo qd price, or researching the general Jabra Biz 1500 price, this model offers an unbeatable return on investment.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"9,1,0\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"9,1,0\"\u003eMaximum Versatility:\u003c\/b\u003e With options ranging from the Jabra Biz 1500 mono qd monaural headset to the Jabra Biz 1500 duo usb headset, there is a perfect fit for every unified communications setup.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 data-path-to-node=\"10\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"10\"\u003eWhat's in the Box\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul data-path-to-node=\"11\"\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"11,0,0\"\u003eJabra Biz 1500 Headset (Mono or Duo, based on selection)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"11,1,0\"\u003eApplicable Connection Cable (USB, QD, or Specialized Direct Connect\/Certified Cord, based on selection)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"11,2,0\"\u003eQuick Start Guide\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"11,3,0\"\u003eWarranty Card \u0026amp; Warning Card\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Jabra","offers":[{"title":"Duo \/ USB","offer_id":48214956802292,"sku":"1559-0159","price":98.99,"currency_code":"USD","in_stock":true},{"title":"Duo \/ Standard QD (Quick Disconnect)","offer_id":48214956835060,"sku":"1519-0154","price":69.95,"currency_code":"USD","in_stock":true},{"title":"Duo \/ Direct Connect (Desk Phones)","offer_id":48214956867828,"sku":"1519-0157+120","price":139.96,"currency_code":"USD","in_stock":true},{"title":"Duo \/ Yealink Certified","offer_id":48214956900596,"sku":"1519-0157-YEA","price":139.96,"currency_code":"USD","in_stock":true},{"title":"Duo \/ Avaya J100 \/ 1600 \/ 9600","offer_id":48214956933364,"sku":"1519-0157+1216","price":139.96,"currency_code":"USD","in_stock":true},{"title":"Duo \/ Avaya 1400 \/ 2400 \/ 9400 \/ 9500","offer_id":48214956966132,"sku":"1519-0157+1200","price":139.96,"currency_code":"USD","in_stock":true},{"title":"Duo \/ Cisco IP 7800 \/ 7900 \/ 8800 Series","offer_id":48214956998900,"sku":"1519-0157-IP","price":139.96,"currency_code":"USD","in_stock":true},{"title":"Duo \/ Cisco SPA 303 \/ 500 \/ 900 Series","offer_id":48214957031668,"sku":"1519-0157-SPA","price":139.96,"currency_code":"USD","in_stock":true},{"title":"Mono \/ USB","offer_id":48214957064436,"sku":"1553-0159","price":95.99,"currency_code":"USD","in_stock":true},{"title":"Mono \/ Standard QD (Quick Disconnect)","offer_id":48214957097204,"sku":"1513-0157","price":63.95,"currency_code":"USD","in_stock":true},{"title":"Mono \/ Direct Connect (Desk Phones)","offer_id":48214957129972,"sku":"1513-0157+12","price":119.96,"currency_code":"USD","in_stock":true},{"title":"Mono \/ Yealink Certified","offer_id":48214957162740,"sku":"1513-0157-YEA","price":119.96,"currency_code":"USD","in_stock":true},{"title":"Mono \/ Avaya J100 \/ 1600 \/ 9600","offer_id":48214957195508,"sku":"1513-0157+1216","price":119.96,"currency_code":"USD","in_stock":true},{"title":"Mono \/ Avaya 1400 \/ 2400 \/ 9400 \/ 9500","offer_id":48214957228276,"sku":"1513-0157+1200","price":119.96,"currency_code":"USD","in_stock":true},{"title":"Mono \/ Cisco IP 7800 \/ 7900 \/ 8800 Series","offer_id":48214957261044,"sku":"1513-0157-CIS","price":119.96,"currency_code":"USD","in_stock":true},{"title":"Mono \/ Cisco SPA 303 \/ 500 \/ 900 Series","offer_id":48214957293812,"sku":"1513-0157-SPA","price":119.96,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/1559-0159.jpg?v=1751515679"},{"product_id":"jabra-engage-1st-gen-mono-replacement-headset","title":"Jabra Engage 1st Gen Mono Replacement Headset","description":"\u003cp\u003e   \u003cspan style=\"font-size:12px;\"\u003e\u003cspan style=\"font-family:arial,helvetica,sans-serif;\"\u003eThis is a replacement headset for the Jabra Engage 65 Mono or Jabra Engage 75 mono wireless headsets:\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e  \u003cul\u003e   \u003cli\u003e    \u003cspan style=\"font-size:12px;\"\u003e\u003cspan style=\"font-family:arial,helvetica,sans-serif;\"\u003e\u003ca href=\"https:\/\/headsetplus.com\/product2023\/product_info.html\"\u003eJabra Engage 65 Mono Wireless Headset System\u003c\/a\u003e\u003c\/span\u003e\u003c\/span\u003e\n\u003c\/li\u003e   \u003cli\u003e    \u003cspan style=\"font-size:12px;\"\u003e\u003cspan style=\"font-family:arial,helvetica,sans-serif;\"\u003e\u003ca href=\"https:\/\/headsetplus.com\/product2020\/product_info.html\"\u003eJabra Engage 75 Mono Wireless Headset System\u003c\/a\u003e\u003c\/span\u003e\u003c\/span\u003e\n\u003c\/li\u003e  \u003c\/ul\u003e  \u003cp\u003e    \u003c\/p\u003e  \u003cp\u003e   \u003cspan style=\"font-size:16px;\"\u003e\u003cspan style=\"font-family:arial,helvetica,sans-serif;\"\u003e\u003cstrong style=\"box-sizing: border-box; font-weight: bold; color: rgb(79, 79, 79); font-family: arial, helvetica, sans-serif; font-size: 16px; text-transform: capitalize; background-color: rgb(245, 248, 250);\"\u003e\u003cspan style=\"box-sizing: border-box; line-height: 25px; background-color: rgb(255, 255, 0);\"\u003eOnly Compatible with Engage systems first generation. Not compatible with Engage SE bases\u003c\/span\u003e\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e  \u003cp\u003e   \u003cspan style=\"font-size:12px;\"\u003e\u003cspan style=\"font-family:arial,helvetica,sans-serif;\"\u003ePurchase this as a \u003cfont color=\"#ff0000\"\u003ereplacement or extra headset \u003c\/font\u003eto your existing Jabra Engage wireless headset without the base.  It includes headbank, ear cushions, and padding.\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e  \u003cp\u003e   \u003cspan style=\"font-size:12px;\"\u003e\u003cspan style=\"font-family:arial,helvetica,sans-serif;\"\u003eold part# \u003c\/span\u003e\u003c\/span\u003e14401-14\u003c\/p\u003e  \u003cp\u003e    \u003c\/p\u003e  \u003cp\u003e    \u003c\/p\u003e  \u003cp\u003e   \u003cfont size=\"1\"\u003e\u003cfont face=\"Verdana\"\u003e\u003cspan style=\"FONT-WEIGHT: normal\"\u003e\u003c!--?xml:namespace prefix = \"o\" ns = \"urn:schemas-microsoft-com:office:office\" \/--\u003e\u003co:p\u003e\u003c\/o:p\u003e\u003c\/span\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/p\u003e","brand":"Jabra","offers":[{"title":"Mono","offer_id":46631800996084,"sku":"14401-26","price":239.96,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/14401-14.jpg?v=1751515766"},{"product_id":"plantronics-encorepro-hw540d-convertible-digital-headset-da90","title":"Poly EncorePro HW540D Convertible Digital Headset (6-Pin QD, DA90)","description":"\u003ch2\u003eThe Plantronics EncorePro HW540D wears three ways\u003c\/h2\u003e\n\n\u003cp\u003eIssue one headset model to forty agents and you'll hear about it: someone finds the headband too tight, someone won't wear anything over their hair, someone wants it off their head entirely. The Plantronics EncorePro HW540D Digital Series headset settles all of it with one part number — it converts between three wearing styles, so each agent sets up the same headset the way they like it.\u003c\/p\u003e\n\n\u003cp\u003eIt's the convertible model in Poly's EncorePro 500 Digital line — over-the-head, over-the-ear, or behind-the-neck, all in the box — with the same DA90-managed digital system and contact-center durability as the rest of the family.\u003c\/p\u003e\n\n\u003ch2\u003eThree wearing styles, one headset\u003c\/h2\u003e\n\n\u003cp\u003eThe EncorePro HW540D is a 3-in-1 convertible: the same headset wears over the head, over the ear, or behind the neck, using the parts included in the box. An agent picks the style that's comfortable — and can switch any day they want to.\u003c\/p\u003e\n\n[checklist]\n\u003cli\u003eOver-the-head — an adjustable headband with a soft temple pad on the non-speaker side\u003c\/li\u003e\n\u003cli\u003eOver-the-ear — a bendable ear hook that conforms to your ear for a secure fit\u003c\/li\u003e\n\u003cli\u003eBehind-the-neck — a neckband for agents who want nothing over the top of the head\u003c\/li\u003e\n[\/checklist]\n\n\u003cp\u003eIn every style, the same soft cushion rests over the speaker, so the audio and the microphone are identical no matter how it's worn. For a team, that's the quiet win: one SKU covers the headband person, the earhook person, and the behind-the-neck person — so procurement doesn't have to survey preferences or stock three models, and you stop eating returns when someone's issued the wrong style. An agent's preference can even change without a new order.\u003c\/p\u003e\n\n\u003ch2\u003eThe EncorePro HW540D needs the DA90\u003c\/h2\u003e\n\n\u003cp\u003eLike every Digital-series EncorePro, the HW540D uses a 6-pin Quick Disconnect and works only with Poly's DA90 USB audio processor (or a 6-pin MDA526). It is not compatible with standard 4-pin amplifiers or cords — SoundGuard DIGITAL hearing protection and Plantronics Manager Pro management run through the DA90.\u003c\/p\u003e\n\n[callout type=\"honest\"]Before you order: the EncorePro HW540D will not work without the DA90, sold separately. If you aren't running the DA90 and Manager Pro, buy the standard convertible EncorePro HW540 instead, which connects to any Poly amplifier or adapter. Same three wearing styles either way — only the connection and management differ.[\/callout]\n\n\u003ch3\u003eConvertible, or a single-style EncorePro?\u003c\/h3\u003e\n\n\u003cp\u003eIf you've chosen the Digital series, the convertible only earns its place when fit preferences actually vary.\u003c\/p\u003e\n\n[compare]\n\u003cdiv\u003e\n\u003cstrong\u003eHW540D — convertible (3-in-1)\u003c\/strong\u003e\u003cbr\u003eAll three wearing styles in one headset. The pick when fit preferences vary across a team, or you want one part number to cover everyone.\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003eHW510D \/ HW530D — fixed style\u003c\/strong\u003e\u003cbr\u003eOne style each — over-the-head (HW510D) or over-the-ear (HW530D), at a lower price. The pick when everyone's settled on the same way to wear it.\u003c\/div\u003e\n[\/compare]\n\n\u003ch3\u003eThe EncorePro build and the digital system\u003c\/h3\u003e\n\n\u003cp\u003eHowever it's worn, the HW540D keeps the EncorePro fundamentals: laser-welded construction and metal joints for years of heavy use, a noise-canceling boom with visual and tactile positioning guides so every agent sounds clear, and wideband audio. Through the DA90 it adds SoundGuard DIGITAL hearing protection and fleet management. One naming note: the \"digital\" here is hearing protection, not active noise cancellation — there's a noise-canceling mic for your caller, but no electronic cancellation of the room for you.\u003c\/p\u003e\n\n\u003cp\u003eThe EncorePro HW540D is the one you buy when you don't want to guess how your agents like to wear a headset — you hand them a single part number that does it all three ways, built to last and managed through the DA90 like the rest of the Digital series. Set the style, plug into the DA90, and every agent gets their own fit from the same box, with HeadsetPlus's lifetime support behind it.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n  \u003cli\u003ePlantronics EncorePro HW540D convertible noise-canceling headset with 6-pin Quick Disconnect\u003c\/li\u003e\n  \u003cli\u003eHeadband (over-the-head)\u003c\/li\u003e\n  \u003cli\u003eEar hook \/ ear loop (over-the-ear)\u003c\/li\u003e\n  \u003cli\u003eNeckband (behind-the-neck)\u003c\/li\u003e\n  \u003cli\u003eSoft ear cushion (fitted)\u003c\/li\u003e\n  \u003cli\u003eQuick start guide\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eRequired and sold separately: the Poly DA90 USB audio processor (or a 6-pin MDA526) — the HW540D does not connect without it. Plantronics Manager Pro is also sold separately.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n  \u003ctbody\u003e\n    \u003ctr\u003e\n\u003cth\u003eType\u003c\/th\u003e\n\u003ctd\u003eMonaural, convertible — over-the-head, over-the-ear, or behind-the-neck\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eSeries\u003c\/th\u003e\n\u003ctd\u003eEncorePro 500 Digital Series\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWearing-style pieces\u003c\/th\u003e\n\u003ctd\u003eHeadband, ear hook, and neckband all included; bendable ear hook; adjustable headband with soft temple pad\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnector\u003c\/th\u003e\n\u003ctd\u003ePoly 6-pin Quick Disconnect — not compatible with 4-pin Poly cords or amplifiers\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnection (required)\u003c\/th\u003e\n\u003ctd\u003ePoly DA90 USB audio processor or 6-pin MDA526 — sold separately; the headset does not work without one\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMicrophone\u003c\/th\u003e\n\u003ctd\u003eNoise-canceling flexible boom with visual and tactile positioning guides\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eAudio\u003c\/th\u003e\n\u003ctd\u003eWideband (up to 6,800 Hz)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eHearing protection\u003c\/th\u003e\n\u003ctd\u003eSoundGuard DIGITAL (via DA90): acoustic shock limiting, G616 anti-startle, and daily noise-exposure (TWA) tracking\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eManagement\u003c\/th\u003e\n\u003ctd\u003ePlantronics Manager Pro via the DA90 — remote monitoring, configuration, and asset tracking (sold separately)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWeight\u003c\/th\u003e\n\u003ctd\u003e22–32 g, depending on wearing style\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eBuild\u003c\/th\u003e\n\u003ctd\u003eLaser-welded construction, metal joints; replaceable cushion\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003ePart number\u003c\/th\u003e\n\u003ctd\u003e203194-01 \/ HP 783N7AA\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWarranty\u003c\/th\u003e\n\u003ctd\u003e2-year manufacturer warranty, plus HeadsetPlus lifetime technical support\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware.\u003c\/strong\u003e Connected through the DA90, the EncorePro HW540D works with PC softphones — Microsoft Teams, Zoom, and others — and, with Plantronics Manager Pro, gives IT fleet-wide monitoring, configuration, and asset tracking. The digital hearing-protection processing runs in the DA90.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eHardware.\u003c\/strong\u003e The EncorePro HW540D requires the Poly DA90 USB audio processor (or a 6-pin MDA526). Its 6-pin Quick Disconnect won't work with standard 4-pin Poly amplifiers or cords. If you don't have a DA90, the standard convertible EncorePro HW540 is the right headset.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003ePlatforms.\u003c\/strong\u003e The EncorePro HW540D is built for IT-managed contact centers where agents' fit preferences vary — customer care, help desks, and telesales that want one headset to suit everyone.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat wearing styles does the EncorePro HW540D have?\u003c\/summary\u003e\u003cp\u003eThe EncorePro HW540D is a 3-in-1 convertible with three wearing styles included: over-the-head (adjustable headband), over-the-ear (bendable ear hook), and behind-the-neck (neckband). An agent can wear it whichever way is most comfortable and switch styles whenever they like.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the EncorePro HW540D require the DA90?\u003c\/summary\u003e\u003cp\u003eYes. The EncorePro HW540D uses a 6-pin Quick Disconnect and works only with Poly's DA90 USB audio processor (or a 6-pin MDA526). It won't connect to standard 4-pin amplifiers or cords. If you aren't using a DA90, buy the standard convertible EncorePro HW540 instead.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eHow is the EncorePro HW540D different from the HW510D and HW530D?\u003c\/summary\u003e\u003cp\u003eThe HW540D is convertible — it includes all three wearing styles in one headset. The HW510D is over-the-head only and the HW530D is over-the-ear only. All three are mono Digital-series headsets requiring the DA90; the HW540D is the one to choose when fit preferences vary across your team.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eCan each agent choose their own wearing style on the HW540D?\u003c\/summary\u003e\u003cp\u003eYes — that's the point of the EncorePro HW540D. The same headset converts between over-the-head, over-the-ear, and behind-the-neck, so one part number suits every agent's preference. It simplifies procurement and inventory, and cuts the returns that come from issuing the wrong fixed style.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the EncorePro HW540D have active noise cancellation?\u003c\/summary\u003e\u003cp\u003eNo. The \"digital\" in the EncorePro HW540D refers to SoundGuard DIGITAL hearing protection, not active noise cancellation. It has a noise-canceling microphone that keeps your background out of the caller's ear, but it does not electronically cancel ambient sound for the wearer.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eIs the EncorePro HW540D mono or stereo?\u003c\/summary\u003e\u003cp\u003eThe EncorePro HW540D is monaural — a single earpiece, leaving the other ear open for room awareness, in whichever of the three wearing styles you choose. For a both-ears (binaural) Digital-series headset, the EncorePro HW520D is the option.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e\n\n\u003c!-- SUGGESTED: a shot of the same headset in all three wearing styles (over-head, over-ear, behind-neck) side by side, plus the 6-pin QD into the DA90; only if a real manufacturer URL is available --\u003e","brand":"Poly","offers":[{"title":"Default Title","offer_id":46631802306804,"sku":"783N7AA","price":109.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/HW540-2_0115ef38-30b5-49cd-8782-7f992236efec.jpg?v=1751515790"},{"product_id":"plantronics-encorepro-hw510d-digital-mono-headset-da90","title":"Poly EncorePro HW510D Mono Digital Headset (6-Pin QD, DA90)","description":"\u003ch2\u003eThe Plantronics EncorePro HW510D guards your hearing\u003c\/h2\u003e\n\n\u003cp\u003eFor an agent on calls eight hours a day, the real occupational risk isn't one loud screech — it's the cumulative dose, shift after shift, year after year. The Plantronics EncorePro HW510D Digital noise-canceling headset is the version of Poly's mono EncorePro built to manage exactly that, with digital hearing protection that watches your whole-day exposure, not just the spikes.\u003c\/p\u003e\n\n\u003cp\u003eIt's the same laser-welded, aircraft-grade HW510 underneath — but the \"D\" changes two things worth understanding before you buy: what \"digital\" actually refers to, and what the headset has to plug into.\u003c\/p\u003e\n\n\u003ch2\u003eWhat \"Digital\" means on the EncorePro HW510D\u003c\/h2\u003e\n\n\u003cp\u003eThe \"Digital\" in the EncorePro HW510D refers to SoundGuard DIGITAL — Poly's advanced digital hearing protection — not to active noise cancellation. The phrase \"digital noise canceling\" is easy to misread: this headset does not electronically cancel the room around you the way ANC earbuds do. It has a noise-canceling microphone that keeps your background out of the caller's ear, and digital processing that protects your hearing — two different jobs.\u003c\/p\u003e\n\n[compare]\n\u003cdiv\u003e\n\u003cstrong\u003eNoise-canceling microphone\u003c\/strong\u003e\u003cbr\u003eFilters the room out of what your caller hears, so you sound clear from a busy floor. This is about your outgoing voice.\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003eSoundGuard DIGITAL\u003c\/strong\u003e\u003cbr\u003eDigital hearing protection for you — it limits spikes, prevents acoustic startle, and tracks your daily noise exposure. This is about protecting your ears.\u003c\/div\u003e\n[\/compare]\n\n\u003cp\u003eNeither one cancels ambient noise for the wearer. For that you'd want an ANC headset, which the EncorePro HW510D is not.\u003c\/p\u003e\n\n\u003ch2\u003eThe EncorePro HW510D requires the DA90\u003c\/h2\u003e\n\n\u003cp\u003eThe digital processing lives in the connection, not the headset — so the EncorePro HW510D works only with the Poly DA90 USB audio processor (or the 6-pin MDA526 switch). It uses a 6-pin Quick Disconnect and is not compatible with standard 4-pin Poly amplifiers or cords. The DA90 is where SoundGuard DIGITAL and the management software actually run.\u003c\/p\u003e\n\n[callout type=\"honest\"]This is the make-or-break detail: the EncorePro HW510D will not work on its own or with a standard amplifier — it needs the Poly DA90 USB processor, sold separately. If you're not deploying the DA90 and Plantronics Manager Pro, you don't want this version. Buy the standard EncorePro HW510 instead, which connects to any Poly amplifier, USB adapter, or cable. Order the HW510D only when the DA90 is part of the plan.[\/callout]\n\n\u003ch3\u003eHearing protection that watches the whole shift\u003c\/h3\u003e\n\n\u003cp\u003eThrough the DA90, SoundGuard DIGITAL does more than cap a loud noise. Per Poly's spec, it limits acoustic shock below 118 dBA, adds G616 anti-startle protection below 102 dB SPL, and tracks your Time-Weighted Average to keep daily noise exposure under 85 dBA — the cumulative-dose protection that matters for someone on calls all day.\u003c\/p\u003e\n\n[stat]Keeps daily noise exposure under 85 dBA[\/stat]\n\n\u003ch3\u003eBuilt for IT to manage at scale\u003c\/h3\u003e\n\n\u003cp\u003eThe EncorePro HW510D is also the version that reports back. Paired with the DA90 and Plantronics Manager Pro, it becomes part of a managed fleet — IT can monitor headset health, track assets, and configure settings across every agent from one console.\u003c\/p\u003e\n\n[card title=\"Audio plus asset management\"]For a large center, the DA90-and-Manager-Pro pairing turns a floor of headsets into something IT actually sees: which units are in use, which need attention, and consistent settings pushed company-wide. That's the real reason the Digital series exists — not better sound, but visibility and control.[\/card]\n\n\u003ch3\u003eThe EncorePro build, unchanged\u003c\/h3\u003e\n\n\u003cp\u003eUnderneath, the HW510D is the EncorePro HW510 you know: a roughly 60-gram mono headset on laser-welded aircraft-grade aluminium, with a noise-canceling boom whose visual and tactile guides help every agent position the mic right. It's also telecoil Hearing Aid Compatible, and the Quick Disconnect still lets an agent step away from the desk without dropping the call.\u003c\/p\u003e\n\n\u003cp\u003eThe EncorePro HW510D is a specific tool for a specific buyer: the contact center standardizing on Poly's DA90 and Plantronics Manager Pro that wants digital hearing protection and fleet management built in. If that's you, it's exactly right. If it isn't — if you just need a durable mono headset that plugs into whatever amplifier you already run — the standard EncorePro HW510 is the simpler, cheaper, more flexible choice. Match the version to your setup, and either way you get the EncorePro build that lasts.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n  \u003cli\u003ePlantronics EncorePro HW510D mono noise-canceling headset with 6-pin Quick Disconnect\u003c\/li\u003e\n  \u003cli\u003eFoam ear cushion (fitted)\u003c\/li\u003e\n  \u003cli\u003eQuick start guide\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eRequired and sold separately: the Poly DA90 USB audio processor — the HW510D does not connect without it. Plantronics Manager Pro (for fleet management) and any bottom cord are also sold separately.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n  \u003ctbody\u003e\n    \u003ctr\u003e\n\u003cth\u003eType\u003c\/th\u003e\n\u003ctd\u003eMonaural (single-ear), over-the-head, on-ear\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eSeries\u003c\/th\u003e\n\u003ctd\u003eEncorePro 500 Digital Series\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnector\u003c\/th\u003e\n\u003ctd\u003ePoly 6-pin Quick Disconnect — not compatible with 4-pin Poly cords or amplifiers\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnection (required)\u003c\/th\u003e\n\u003ctd\u003ePoly DA90 USB audio processor or 6-pin MDA526 — sold separately; the headset does not work without one\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMicrophone\u003c\/th\u003e\n\u003ctd\u003eNoise-canceling flexible boom with visual and tactile positioning guides\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eAudio\u003c\/th\u003e\n\u003ctd\u003eWideband (up to 6,800 Hz)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eHearing protection\u003c\/th\u003e\n\u003ctd\u003eSoundGuard DIGITAL (via DA90): acoustic shock below 118 dBA, G616 anti-startle below 102 dB SPL, and Time-Weighted Average keeping daily exposure under 85 dBA\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eHearing aid compatibility\u003c\/th\u003e\n\u003ctd\u003eTelecoil Hearing Aid Compatible (HAC)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eManagement\u003c\/th\u003e\n\u003ctd\u003ePlantronics Manager Pro via the DA90 — fleet monitoring and asset management (sold separately)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eBuild\u003c\/th\u003e\n\u003ctd\u003eLaser-welded aircraft-grade aluminium, metal joints; replaceable foam cushions\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWeight\u003c\/th\u003e\n\u003ctd\u003eApprox. 60 g\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003ePart number\u003c\/th\u003e\n\u003ctd\u003e203191-01 \/ HP 783Q0AA\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWarranty\u003c\/th\u003e\n\u003ctd\u003e2-year manufacturer warranty, plus HeadsetPlus lifetime technical support\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware.\u003c\/strong\u003e Connected through the DA90, the EncorePro HW510D works with PC softphones — Microsoft Teams, Zoom, and others — and, with Plantronics Manager Pro, gives IT fleet-wide monitoring, configuration, and asset tracking. The digital hearing-protection processing runs in the DA90, which is what makes the software management possible.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eHardware.\u003c\/strong\u003e The EncorePro HW510D requires the Poly DA90 USB audio processor (or a 6-pin MDA526). Its 6-pin Quick Disconnect will not work with standard 4-pin Poly amplifiers, cords, or the broader connection options of the standard HW510. If you don't have a DA90, the standard EncorePro HW510 is the correct headset.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003ePlatforms.\u003c\/strong\u003e The EncorePro HW510D is built for enterprise, IT-managed contact centers that need both advanced digital hearing protection and centralized headset management — customer care, help desks, and telesales operating at scale.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat's the difference between the EncorePro HW510D and the HW510?\u003c\/summary\u003e\u003cp\u003eThe EncorePro HW510D adds SoundGuard DIGITAL — advanced digital hearing protection with anti-startle and daily-exposure tracking — and connects only through the Poly DA90 USB processor for IT fleet management. The standard HW510 has basic SoundGuard limiting and connects to any Poly amplifier, USB adapter, or cable. Choose the HW510D only if you're deploying the DA90.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the EncorePro HW510D work without the DA90?\u003c\/summary\u003e\u003cp\u003eNo. The EncorePro HW510D requires the Poly DA90 USB audio processor (or a 6-pin MDA526) — its 6-pin Quick Disconnect won't work with standard 4-pin amplifiers or cords, and the headset doesn't connect on its own. If you aren't using a DA90, buy the standard EncorePro HW510 instead.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the EncorePro HW510D have active noise cancellation?\u003c\/summary\u003e\u003cp\u003eNo. Despite the \"digital noise canceling\" name, the EncorePro HW510D does not electronically cancel ambient sound for the wearer. It has a noise-canceling microphone (which keeps your background out of the caller's ear) and SoundGuard DIGITAL hearing protection (which protects your ears) — two different things, neither of them ANC.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat does SoundGuard DIGITAL do on the HW510D?\u003c\/summary\u003e\u003cp\u003eSoundGuard DIGITAL, processed through the DA90, protects the agent's hearing three ways: it limits acoustic shock below 118 dBA, adds G616 anti-startle protection below 102 dB SPL, and tracks Time-Weighted Average to keep daily noise exposure under 85 dBA. It guards against both sudden spikes and cumulative all-day dose.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eIs the EncorePro HW510D hearing aid compatible?\u003c\/summary\u003e\u003cp\u003eYes. The EncorePro HW510D is listed as telecoil Hearing Aid Compatible (HAC). If hearing-aid use is essential for the wearer, confirm the coupling your specific aid needs before ordering.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eShould I buy the HW510D or the standard HW510?\u003c\/summary\u003e\u003cp\u003eChoose the EncorePro HW510D if your center is standardizing on the Poly DA90 and Plantronics Manager Pro and wants digital hearing protection plus fleet management. Choose the standard EncorePro HW510 if you want a durable mono headset that connects to any Poly amplifier or adapter — it's simpler, cheaper, and more flexible.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e\n\n\u003c!-- SUGGESTED: a diagram showing the HW510D's 6-pin QD connecting specifically to the DA90 USB processor (with the SoundGuard DIGITAL processing in the DA90), and the Manager Pro dashboard; only if a real manufacturer URL is available --\u003e","brand":"Poly","offers":[{"title":"Default Title","offer_id":46631802405108,"sku":"783Q0AA","price":109.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/HW510_6fa477d5-930e-42a5-9c98-a54f5b6422d0.jpg?v=1751515794"},{"product_id":"plantronics-encorepro-hw520d-binaural-digital-headset-da90","title":"Poly EncorePro HW520D Binaural Digital Headset (6-Pin QD, DA90)","description":"\u003ch2\u003eThe Plantronics EncorePro HW520D is binaural and managed\u003c\/h2\u003e\n\n\u003cp\u003eSome contact centers want it all at once: agents who can focus through a noisy floor, hearing protected against an eight-hour dose, and a way for IT to manage every headset without walking the floor. The Plantronics EncorePro HW520D Digital Series binaural headset is the model that puts all three in one place — both ears covered, digital hearing protection, and fleet management built into the connection.\u003c\/p\u003e\n\n\u003cp\u003eIt sits at the top of Poly's EncorePro 500 line, where two choices meet: binaural rather than mono, and the DA90-managed Digital series rather than the standard wired version. That intersection is what the HW520D is — and it's worth knowing what each half commits you to.\u003c\/p\u003e\n\n\u003ch2\u003eWhere the EncorePro HW520D fits in the lineup\u003c\/h2\u003e\n\n\u003cp\u003eThe HW520D is one of four closely related EncorePros, and picking the right one comes down to two questions: do you want both ears, and are you running Poly's DA90 digital system?\u003c\/p\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003e[icon:headset-stereo] HW520D — binaural + digital (this one).\u003c\/strong\u003e Both ears for focus, plus SoundGuard DIGITAL and Manager Pro management through the DA90.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003e[icon:headset-mono] HW510D — mono + digital.\u003c\/strong\u003e The same digital system, but one ear open for room awareness.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eHW520 — binaural, standard.\u003c\/strong\u003e Both ears, but connects to any Poly amplifier or adapter — no DA90 required and no digital management.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eHW525 — binaural with the DA90 built in.\u003c\/strong\u003e The same digital binaural, but the audio processor is integrated into the cable, so there's no separate DA90 box to buy.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eThe EncorePro HW520D needs the DA90\u003c\/h2\u003e\n\n\u003cp\u003eLike every Digital-series EncorePro, the HW520D uses a 6-pin Quick Disconnect and works only with the Poly DA90 USB audio processor (or a 6-pin MDA526). It is not compatible with standard 4-pin Poly amplifiers or cords — the digital hearing protection and management run in the DA90, not the headset.\u003c\/p\u003e\n\n[callout type=\"honest\"]Before you order: the EncorePro HW520D will not work without the DA90, sold separately. If you aren't deploying the DA90 and Plantronics Manager Pro, buy the standard EncorePro HW520, which connects to any Poly amplifier or adapter. And if you want the digital features without a separate processor box, the HW525 is the same headset with the DA90 built into the cable.[\/callout]\n\n\u003ch2\u003eWhat the digital system adds\u003c\/h2\u003e\n\n\u003cp\u003eRun through the DA90 with Plantronics Manager Pro, the EncorePro HW520D becomes more than a headset — it's a managed, protected endpoint.\u003c\/p\u003e\n\n[checklist]\n\u003cli\u003eSoundGuard DIGITAL hearing protection — acoustic shock limiting, G616 anti-startle, and daily noise-exposure (TWA) tracking\u003c\/li\u003e\n\u003cli\u003e[icon:usb-a] Remote monitoring and configuration of every headset from one console\u003c\/li\u003e\n\u003cli\u003eAsset tracking — each headset reports its own digital serial number for inventory\u003c\/li\u003e\n\u003cli\u003eSettings and firmware pushed company-wide, with no desk visits\u003c\/li\u003e\n[\/checklist]\n\n\u003cp\u003eFor IT, that's the quiet payoff: no running from agent to agent for adjustments, fixes, or updates — it's all handled centrally, so headsets stay working and agents stay on calls.\u003c\/p\u003e\n\n\u003ch3\u003eBoth ears, and what \"digital\" doesn't mean\u003c\/h3\u003e\n\n\u003cp\u003eThe binaural design is the reason to choose the HW520D over the mono HW510D: covering both ears helps agents focus and lowers the whole floor's volume, because they stop raising their voices over the room. One clarification on the name, though — the \"digital\" here is SoundGuard DIGITAL hearing protection, not active noise cancellation. The EncorePro HW520D has a noise-canceling mic for your caller and passive isolation from the cushions; it does not electronically cancel ambient sound for the wearer.\u003c\/p\u003e\n\n\u003ch3\u003eThe EncorePro build that lasts\u003c\/h3\u003e\n\n\u003cp\u003eUnderneath the digital system, the HW520D is built like the rest of the EncorePro line: laser-welded aircraft-grade aluminium and metal joints for years of call-intensive use, a noise-canceling boom with visual and tactile positioning guides, and a single-cable design that runs the second speaker through a ribbon inside the headband — no cable splitting at your chin.\u003c\/p\u003e\n\n[stat]74 g — light for a both-ears headset[\/stat]\n\n\u003cp\u003eThe EncorePro HW520D is the headset a center buys when it has decided to do contact-center audio properly — both-ear focus for accuracy, digital protection for agent wellbeing, and central management for IT, in one durable unit. If that's the plan and the DA90 is part of it, this is the complete version. If it isn't, the standard HW520 or the mono HW510D will fit the gap, and HeadsetPlus's lifetime support stands behind whichever you choose.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n  \u003cli\u003ePlantronics EncorePro HW520D binaural noise-canceling headset with 6-pin Quick Disconnect\u003c\/li\u003e\n  \u003cli\u003eSoft ear cushions (fitted, both ears)\u003c\/li\u003e\n  \u003cli\u003eQuick start guide\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eRequired and sold separately: the Poly DA90 USB audio processor (or a 6-pin MDA526) — the HW520D does not connect without it. Plantronics Manager Pro and any bottom cord are also sold separately. If you'd prefer the processor built in, see the HW525.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n  \u003ctbody\u003e\n    \u003ctr\u003e\n\u003cth\u003eType\u003c\/th\u003e\n\u003ctd\u003eBinaural (both-ear), over-the-head, on-ear\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eSeries\u003c\/th\u003e\n\u003ctd\u003eEncorePro 500 Digital Series\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnector\u003c\/th\u003e\n\u003ctd\u003ePoly 6-pin Quick Disconnect — not compatible with 4-pin Poly cords or amplifiers\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnection (required)\u003c\/th\u003e\n\u003ctd\u003ePoly DA90 USB audio processor or 6-pin MDA526 — sold separately; the headset does not work without one\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMicrophone\u003c\/th\u003e\n\u003ctd\u003eNoise-canceling flexible unibody boom with visual and tactile positioning guides\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eAudio\u003c\/th\u003e\n\u003ctd\u003eWideband (up to 6,800 Hz)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eHearing protection\u003c\/th\u003e\n\u003ctd\u003eSoundGuard DIGITAL (via DA90): acoustic shock below 118 dBA, G616 anti-startle below 102 dB SPL, and Time-Weighted Average keeping daily exposure under 85 dBA\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eManagement\u003c\/th\u003e\n\u003ctd\u003ePlantronics Manager Pro via the DA90 — remote monitoring, configuration, and asset tracking by digital serial number (sold separately)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eBuild\u003c\/th\u003e\n\u003ctd\u003eLaser-welded aircraft-grade aluminium, metal joints; single-cable ribbon design; replaceable cushions\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWeight\u003c\/th\u003e\n\u003ctd\u003eApprox. 74 g\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eAlternatives\u003c\/th\u003e\n\u003ctd\u003eStandard HW520 (no DA90 needed); HW525 (DA90 built in); HW510D (mono digital)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003ePart number\u003c\/th\u003e\n\u003ctd\u003e203192-01 \/ HP 783P5AA\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWarranty\u003c\/th\u003e\n\u003ctd\u003e2-year manufacturer warranty, plus HeadsetPlus lifetime technical support\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware.\u003c\/strong\u003e Connected through the DA90, the EncorePro HW520D works with PC softphones — Microsoft Teams, Zoom, and others — and, with Plantronics Manager Pro, gives IT fleet-wide monitoring, configuration, and asset tracking. The digital hearing-protection processing runs in the DA90, which is what enables the central management.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eHardware.\u003c\/strong\u003e The EncorePro HW520D requires the Poly DA90 USB audio processor (or a 6-pin MDA526). Its 6-pin Quick Disconnect will not work with standard 4-pin Poly amplifiers, cords, or the broader connection options of the standard HW520. If you don't have a DA90, the standard HW520 is the right headset; if you want the processor integrated, the HW525 has it built in.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003ePlatforms.\u003c\/strong\u003e The EncorePro HW520D is built for enterprise, IT-managed contact centers that want both-ear focus, advanced digital hearing protection, and centralized headset management at scale — customer care, help desks, and telesales.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat's the difference between the EncorePro HW520D and the HW510D?\u003c\/summary\u003e\u003cp\u003eThe EncorePro HW520D is binaural — both ears covered for focus and a quieter floor — while the HW510D is the monaural version, leaving one ear open for room awareness. Both are Digital-series headsets that require the DA90 and offer SoundGuard DIGITAL plus Manager Pro management; the only difference is one ear versus two.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the EncorePro HW520D require the DA90?\u003c\/summary\u003e\u003cp\u003eYes. The EncorePro HW520D uses a 6-pin Quick Disconnect and works only with the Poly DA90 USB audio processor (or a 6-pin MDA526). It won't connect to standard 4-pin amplifiers or cords. If you aren't using a DA90, buy the standard EncorePro HW520 instead — or the HW525, which has the DA90 built in.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat's the difference between the HW520D and the standard HW520?\u003c\/summary\u003e\u003cp\u003eThe EncorePro HW520D is the Digital-series version: it adds SoundGuard DIGITAL hearing protection and Plantronics Manager Pro fleet management, but it must connect through the DA90. The standard HW520 has basic SoundGuard and connects to any Poly amplifier or adapter — simpler and more flexible if you don't need the digital system.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the EncorePro HW520D have active noise cancellation?\u003c\/summary\u003e\u003cp\u003eNo. The \"digital\" in the EncorePro HW520D refers to SoundGuard DIGITAL hearing protection, not active noise cancellation. It has a noise-canceling microphone (which keeps your background out of the caller's ear) and passive isolation from covering both ears, but it does not electronically cancel ambient sound for the wearer.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eCan I get the HW520D without a separate DA90 box?\u003c\/summary\u003e\u003cp\u003eYes — the Poly HW525 is the same binaural digital headset with the DA90 audio processor built into the cable, so you don't need a separate DA90 unit. Choose the HW520D if you're standardizing on standalone DA90 processors, or the HW525 if you'd rather have it integrated.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat does the digital series add for IT?\u003c\/summary\u003e\u003cp\u003eThrough the DA90 and Plantronics Manager Pro, the EncorePro HW520D lets IT remotely monitor and configure every headset, push settings and firmware company-wide without desk visits, and track each unit by the digital serial number it reports for inventory. It turns a floor of headsets into a managed, visible fleet.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e\n\n\u003c!-- SUGGESTED: a diagram of the four-model lineup (HW510D \/ HW520D \/ HW520 \/ HW525) and how the HW520D's 6-pin QD connects to the DA90 with SoundGuard DIGITAL processing; only if a real manufacturer URL is available --\u003e","brand":"Poly","offers":[{"title":"Default Title","offer_id":46631802503412,"sku":"783P5AA","price":119.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/hw520_4f74cc67-186c-4fc5-9674-7c6cc3871790.jpg?v=1751515795"},{"product_id":"plantronics-encorepro-hw530d-over-the-ear-headset-da90","title":"Plantronics EncorePro HW530D Digital Headset (6-Pin QD, DA90)","description":"\u003ch2\u003eThe Plantronics EncorePro HW530D skips the headband\u003c\/h2\u003e\n\n\u003cp\u003eNot everyone wants a headband. Some agents find them hot, some hate the dent they leave in their hair, and plenty take the headset on and off a dozen times a shift. The Plantronics EncorePro HW530D Digital Series headset is built for them — it loops over one ear instead, with no band across your head, at a weight you'll forget you're wearing.\u003c\/p\u003e\n\n\u003cp\u003eIt's the over-the-ear member of Poly's EncorePro 500 Digital line — the same contact-center durability and DA90-managed digital system as the HW510D and HW520D, in an earhook design that's one of the lightest headsets you can buy.\u003c\/p\u003e\n\n\u003ch2\u003eOver the ear, not over the head\u003c\/h2\u003e\n\n\u003cp\u003eThe EncorePro HW530D is an earhook headset: it hooks over and rests on one ear, with no headband over the top of your head. That makes it discreet, quick to put on and take off, and — at around 22 grams — dramatically lighter than the over-the-head EncorePros, which run 50 to 75 grams.\u003c\/p\u003e\n\n[stat]About 22 g — among the lightest headsets made[\/stat]\n\n\u003cp\u003eIt ships with two ear hooks, small (88mm) and large (92mm), so agents can size the fit to their own ear, and a clothing clip keeps the cord out of the way. One ear stays open, so an agent can still hear a colleague or supervisor — the same situational awareness as the mono over-the-head model, without anything resting on the crown of the head.\u003c\/p\u003e\n\n\u003ch2\u003eThe EncorePro HW530D needs the DA90\u003c\/h2\u003e\n\n\u003cp\u003eAs a Digital-series EncorePro, the HW530D uses a 6-pin Quick Disconnect and works only with Poly's DA90 USB audio processor (or a 6-pin MDA526 or MDA490). It is not compatible with standard 4-pin amplifiers or cords — the SoundGuard DIGITAL hearing protection and Plantronics Manager Pro management run through the DA90.\u003c\/p\u003e\n\n[callout type=\"honest\"]Before ordering: the EncorePro HW530D will not work without the DA90, sold separately. If you aren't running the DA90 and Manager Pro, buy the standard over-the-ear EncorePro HW530 instead, which connects to any Poly amplifier or adapter. The headset is the same earhook design either way — only the connection and management differ.[\/callout]\n\n\u003ch3\u003eEarhook or headband — which EncorePro?\u003c\/h3\u003e\n\n\u003cp\u003eIf you've already chosen the Digital series, the remaining question is how it sits on your agents.\u003c\/p\u003e\n\n[compare]\n\u003cdiv\u003e\n\u003cstrong\u003eHW530D — over the ear (earhook)\u003c\/strong\u003e\u003cbr\u003eNo headband, around 22 g, discreet, and quick on and off. For agents who dislike headbands, take the headset on and off often, or want the lightest possible fit.\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003eHW510D — over the head (headband)\u003c\/strong\u003e\u003cbr\u003eA traditional headband holding a single earpiece, a bit more stable at a stationary desk. For agents who prefer a classic fit that won't shift.\u003c\/div\u003e\n[\/compare]\n\n\u003ch3\u003eThe EncorePro essentials, in an earhook\u003c\/h3\u003e\n\n\u003cp\u003eLight as it is, the HW530D keeps the EncorePro fundamentals: laser-welded construction for years of use, a noise-canceling boom with visual and tactile positioning guides so every agent sounds clear, and wideband audio. Through the DA90, it adds SoundGuard DIGITAL hearing protection and fleet management. One naming note: that \"digital\" is hearing protection, not active noise cancellation — the EncorePro HW530D has a noise-canceling mic for your caller, but it doesn't cancel ambient sound for you.\u003c\/p\u003e\n\n\u003cp\u003eThe EncorePro HW530D is for the agent who'd rather not wear a headband at all — and for the IT team that still wants the DA90-managed digital system across every desk. It's the lightest way into Poly's contact-center Digital series, durable enough to last, and discreet enough that agents actually keep it on. Pair it with the DA90, size the ear hook, and it all but disappears — backed, like everything here, by HeadsetPlus's lifetime support.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n  \u003cli\u003ePlantronics EncorePro HW530D over-the-ear noise-canceling headset with 6-pin Quick Disconnect\u003c\/li\u003e\n  \u003cli\u003eSmall (88mm) and large (92mm) ear hooks\u003c\/li\u003e\n  \u003cli\u003eFoam ear cushion (fitted)\u003c\/li\u003e\n  \u003cli\u003eClothing clip for cord management\u003c\/li\u003e\n  \u003cli\u003eQuick start guide\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eRequired and sold separately: the Poly DA90 USB audio processor (or a 6-pin MDA526 \/ MDA490) — the HW530D does not connect without it. Plantronics Manager Pro is also sold separately.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n  \u003ctbody\u003e\n    \u003ctr\u003e\n\u003cth\u003eType\u003c\/th\u003e\n\u003ctd\u003eMonaural, over-the-ear (earhook) — no headband\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eSeries\u003c\/th\u003e\n\u003ctd\u003eEncorePro 500 Digital Series\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnector\u003c\/th\u003e\n\u003ctd\u003ePoly 6-pin Quick Disconnect — not compatible with 4-pin Poly cords or amplifiers\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnection (required)\u003c\/th\u003e\n\u003ctd\u003ePoly DA90 USB audio processor, or 6-pin MDA526 \/ MDA490 — sold separately; the headset does not work without one\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMicrophone\u003c\/th\u003e\n\u003ctd\u003eNoise-canceling flexible boom with visual and tactile positioning guides\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eAudio\u003c\/th\u003e\n\u003ctd\u003eWideband (up to 6,800 Hz)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eHearing protection\u003c\/th\u003e\n\u003ctd\u003eSoundGuard DIGITAL (via DA90): acoustic shock limiting, G616 anti-startle, and daily noise-exposure (TWA) tracking\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eManagement\u003c\/th\u003e\n\u003ctd\u003ePlantronics Manager Pro via the DA90 — remote monitoring, configuration, and asset tracking (sold separately)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eFit\u003c\/th\u003e\n\u003ctd\u003eSmall (88mm) and large (92mm) ear hooks; replaceable foam cushion; clothing clip included\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWeight\u003c\/th\u003e\n\u003ctd\u003eApprox. 22 g\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eBuild\u003c\/th\u003e\n\u003ctd\u003eLaser-welded construction for durability\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003ePart number\u003c\/th\u003e\n\u003ctd\u003e203193-01 \/ HP 783P4AA\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWarranty\u003c\/th\u003e\n\u003ctd\u003e2-year manufacturer warranty, plus HeadsetPlus lifetime technical support\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware.\u003c\/strong\u003e Connected through the DA90, the EncorePro HW530D works with PC softphones — Microsoft Teams, Zoom, and others — and, with Plantronics Manager Pro, gives IT fleet-wide monitoring, configuration, and asset tracking. The digital hearing-protection processing runs in the DA90.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eHardware.\u003c\/strong\u003e The EncorePro HW530D requires the Poly DA90 USB audio processor (or a 6-pin MDA526 or MDA490). Its 6-pin Quick Disconnect won't work with standard 4-pin Poly amplifiers or cords. If you don't have a DA90, the standard over-the-ear EncorePro HW530 is the right headset.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003ePlatforms.\u003c\/strong\u003e The EncorePro HW530D is built for IT-managed contact centers — and especially for agents who prefer no headband, move around, or put the headset on and off frequently through the day.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat's the wearing style of the EncorePro HW530D?\u003c\/summary\u003e\u003cp\u003eThe EncorePro HW530D is an over-the-ear (earhook) headset — it hooks over and rests on one ear, with no headband across the top of your head. That makes it discreet, quick to put on and take off, and, at around 22 grams, one of the lightest contact-center headsets available.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the EncorePro HW530D require the DA90?\u003c\/summary\u003e\u003cp\u003eYes. The EncorePro HW530D uses a 6-pin Quick Disconnect and works only with Poly's DA90 USB audio processor (or a 6-pin MDA526 or MDA490). It won't connect to standard 4-pin amplifiers or cords. If you aren't using a DA90, buy the standard over-the-ear EncorePro HW530 instead.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eHow is the EncorePro HW530D different from the HW510D?\u003c\/summary\u003e\u003cp\u003eThe wearing style. The EncorePro HW530D is over-the-ear with no headband — lighter and more discreet. The HW510D is the over-the-head version with a traditional headband, which sits more stably at a desk. Both are mono, Digital-series headsets requiring the DA90, with the same audio and hearing protection.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eHow much does the EncorePro HW530D weigh?\u003c\/summary\u003e\u003cp\u003eThe EncorePro HW530D weighs about 22 grams — among the lightest headsets made, because the earhook design has no headband. That makes it well suited to agents who wear a headset all day or take it on and off frequently.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the EncorePro HW530D have active noise cancellation?\u003c\/summary\u003e\u003cp\u003eNo. The \"digital\" in the EncorePro HW530D refers to SoundGuard DIGITAL hearing protection, not active noise cancellation. It has a noise-canceling microphone that keeps your background out of the caller's ear, but it does not electronically cancel ambient sound for the wearer.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the EncorePro HW530D come with different ear hook sizes?\u003c\/summary\u003e\u003cp\u003eYes. The EncorePro HW530D includes two ear hooks — small (88mm) and large (92mm) — so agents can size the fit to their own ear, plus a clothing clip for cord management. The ear cushion is also replaceable for long-term use.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e\n\n\u003c!-- SUGGESTED: a clear shot of the earhook resting over the ear (no headband), the small vs large ear hooks side by side, and the 6-pin QD connecting to the DA90; only if a real manufacturer URL is available --\u003e","brand":"Plantronics","offers":[{"title":"Default Title","offer_id":46631802536180,"sku":"783P4AA","price":109.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/HW530_825e298d-c690-4a50-8ad0-41fc0b16e09c.jpg?v=1751515797"},{"product_id":"plantronics-encorepro-hw710d-premium-digital-headset-da90","title":"Poly EncorePro HW710D Mono Digital Headset (6-Pin QD, DA90)","description":"\u003ch2\u003eThe Plantronics EncorePro HW710D is the premium tier\u003c\/h2\u003e\n\n\u003cp\u003eAn agent will keep a headset on for an eight-hour shift only if they forget it's there. That's the whole job of the Plantronics EncorePro HW710D Digital Series headset — it's the top-of-the-line 700-series EncorePro, built around luxurious comfort: soft leatherette cushions, an ultra-light nylon-composite frame, and a boom that stays out of your sightline.\u003c\/p\u003e\n\n\u003cp\u003eIt's the mono, over-the-head model in Poly's premium EncorePro 700 Digital line — the same DA90-managed digital system as the 500-series HW510D, but with the materials and refinement Poly reserves for its highest tier. One note up front: it's a discontinued model, so availability is limited.\u003c\/p\u003e\n\n\u003ch2\u003eWhat the 700 series adds over the 500\u003c\/h2\u003e\n\n\u003cp\u003eThe EncorePro HW710D shares the 500 series' contact-center bones — noise-canceling mic, wideband audio, the DA90 digital system — but moves up in materials and comfort. Where the 500 uses foam cushions and aluminium, the 700 uses soft leatherette ear cushions over a high-grade nylon-composite frame with a reinforced headband, for an ultra-lightweight fit aimed at the longest, most demanding shifts.\u003c\/p\u003e\n\n[compare]\n\u003cdiv\u003e\n\u003cstrong\u003eEncorePro 700 (this one)\u003c\/strong\u003e\u003cbr\u003ePremium tier: leatherette cushions, nylon-composite frame, reinforced headband, and an extendable boom. Built for luxurious all-day comfort where it matters most.\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003eEncorePro 500\u003c\/strong\u003e\u003cbr\u003eWorkhorse tier: foam cushions, aircraft-grade aluminium, laser-welded build. More affordable, equally durable, the volume-deployment standard.\u003c\/div\u003e\n[\/compare]\n\n\u003ch3\u003eA boom that stays out of your eyeline\u003c\/h3\u003e\n\n\u003cp\u003eThe 700 series uses a unique extendable boom: it telescopes to position the mic precisely, then sits clear of your peripheral vision so it isn't hovering in your sightline all day.\u003c\/p\u003e\n\n[card title=\"Out of sight, on the money\"]It's a small refinement you notice on hour six — the boom positions for clean voice pickup without sitting at the edge of your vision the way a fixed boom can. Paired with the leatherette cushions, it's why the 700 series is the one centers buy for the people who wear a headset the most.[\/card]\n\n\u003ch2\u003eThe EncorePro HW710D needs the DA90\u003c\/h2\u003e\n\n\u003cp\u003eLike every Digital-series EncorePro, the HW710D uses a 6-pin Quick Disconnect and works only with Poly's DA90 USB audio processor. It is not compatible with standard 4-pin amplifiers or cords — SoundGuard DIGITAL hearing protection and Plantronics Manager Pro management run through the DA90. And one clarification on the name: that \"digital\" is hearing protection, not active noise cancellation — there's a noise-canceling mic for your caller, but no electronic cancellation of the room for you.\u003c\/p\u003e\n\n[callout type=\"honest\"]Two things to weigh before ordering. First, the EncorePro HW710D requires the DA90, sold separately — it won't work on a standard amplifier, and if you're not running the DA90 and Manager Pro, the standard EncorePro HW710 is the headset you want. Second, Poly has discontinued the HW710D, so stock is limited; if you need a premium digital headset you can re-order in volume for years, ask us about current alternatives in the 500 Digital or 700 lines before committing a large fleet to it.[\/callout]\n\n\u003cp\u003eThe EncorePro HW710D is the EncorePro you choose when comfort is the deciding factor — the leatherette-and-nylon premium tier, in the DA90-managed digital system, for the agents who live in a headset and the IT team that wants to manage it centrally. With it now discontinued, it's worth confirming the quantity you need is in stock, and HeadsetPlus's lifetime support stands behind every unit you do get.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n  \u003cli\u003ePlantronics EncorePro HW710D mono noise-canceling headset with 6-pin Quick Disconnect\u003c\/li\u003e\n  \u003cli\u003eSoft leatherette ear cushion (fitted)\u003c\/li\u003e\n  \u003cli\u003eQuick start guide\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eRequired and sold separately: the Poly DA90 USB audio processor — the HW710D does not connect without it. Plantronics Manager Pro is also sold separately.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n  \u003ctbody\u003e\n    \u003ctr\u003e\n\u003cth\u003eType\u003c\/th\u003e\n\u003ctd\u003eMonaural (single-ear), over-the-head, on-ear\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eSeries\u003c\/th\u003e\n\u003ctd\u003eEncorePro 700 Digital Series (premium tier)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnector\u003c\/th\u003e\n\u003ctd\u003ePoly 6-pin Quick Disconnect — not compatible with 4-pin Poly cords or amplifiers\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnection (required)\u003c\/th\u003e\n\u003ctd\u003ePoly DA90 USB audio processor — sold separately; the headset does not work without it\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMicrophone\u003c\/th\u003e\n\u003ctd\u003eNoise-canceling extendable boom — telescopes for precise positioning and stays clear of peripheral vision\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eAudio\u003c\/th\u003e\n\u003ctd\u003eWideband (up to 6,800 Hz)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eHearing protection\u003c\/th\u003e\n\u003ctd\u003eSoundGuard DIGITAL (via DA90): acoustic shock limiting, G616 anti-startle, and daily noise-exposure (TWA) tracking\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eManagement\u003c\/th\u003e\n\u003ctd\u003ePlantronics Manager Pro via the DA90 — remote monitoring, configuration, and asset tracking (sold separately)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eBuild \/ comfort\u003c\/th\u003e\n\u003ctd\u003eHigh-grade nylon-composite frame, reinforced headband, soft leatherette ear cushions; ultra-lightweight\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eAvailability\u003c\/th\u003e\n\u003ctd\u003eDiscontinued by the manufacturer — limited stock\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003ePart number\u003c\/th\u003e\n\u003ctd\u003e78715-101 \/ HP 783N6AA\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWarranty\u003c\/th\u003e\n\u003ctd\u003e2-year manufacturer warranty, plus HeadsetPlus lifetime technical support\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware.\u003c\/strong\u003e Connected through the DA90, the EncorePro HW710D works with PC softphones — Microsoft Teams, Zoom, and others — and, with Plantronics Manager Pro, gives IT fleet-wide monitoring, configuration, and asset tracking. The digital hearing-protection processing runs in the DA90.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eHardware.\u003c\/strong\u003e The EncorePro HW710D requires the Poly DA90 USB audio processor. Its 6-pin Quick Disconnect won't work with standard 4-pin Poly amplifiers or cords. If you don't have a DA90, the standard EncorePro HW710 is the right headset; because the HW710D is discontinued, confirm stock before planning a large deployment.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003ePlatforms.\u003c\/strong\u003e The EncorePro HW710D is built for premium, IT-managed contact centers — customer care, help desks, and telesales — where all-day comfort is the deciding factor and headsets are managed centrally through the DA90.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat's the difference between the EncorePro 700 and 500 series?\u003c\/summary\u003e\u003cp\u003eThe EncorePro 700 series, including the HW710D, is the premium tier: soft leatherette ear cushions, a high-grade nylon-composite frame with a reinforced headband, and a unique extendable boom — built for luxurious, ultra-lightweight all-day comfort. The 500 series uses foam cushions and an aircraft-grade aluminium build at a lower price. Both share the same audio and Digital-series DA90 system.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the EncorePro HW710D require the DA90?\u003c\/summary\u003e\u003cp\u003eYes. The EncorePro HW710D uses a 6-pin Quick Disconnect and works only with Poly's DA90 USB audio processor. It won't connect to standard 4-pin amplifiers or cords. If you aren't using a DA90, the standard EncorePro HW710 is the headset to choose.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eHow is the EncorePro HW710D different from the HW510D?\u003c\/summary\u003e\u003cp\u003eBoth are mono, over-the-head Digital-series headsets requiring the DA90. The HW710D is the premium 700-series version, with leatherette cushions, a nylon-composite frame, and an extendable boom for greater all-day comfort. The HW510D is the 500-series workhorse with foam cushions and an aluminium build at a lower price.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eIs the EncorePro HW710D still available?\u003c\/summary\u003e\u003cp\u003eThe EncorePro HW710D has been discontinued by Poly, so availability is limited to remaining stock. If you need a premium digital headset you can re-order in volume over time, ask about current alternatives in the EncorePro 500 Digital or 700 lines before committing a large fleet to the HW710D.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the EncorePro HW710D have active noise cancellation?\u003c\/summary\u003e\u003cp\u003eNo. The \"digital\" in the EncorePro HW710D refers to SoundGuard DIGITAL hearing protection, not active noise cancellation. It has a noise-canceling microphone that keeps your background out of the caller's ear, but it does not electronically cancel ambient sound for the wearer.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat's special about the EncorePro HW710D's microphone boom?\u003c\/summary\u003e\u003cp\u003eThe EncorePro HW710D uses an extendable boom that telescopes for precise mic positioning and then sits clear of your peripheral vision, so it isn't in your sightline through a long shift. It's one of the comfort refinements that distinguishes the premium 700 series.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e\n\n\u003c!-- SUGGESTED: a close-up of the extendable boom positioned out of the eyeline and the leatherette cushion, plus the 6-pin QD into the DA90; only if a real manufacturer URL is available --\u003e","brand":"Poly","offers":[{"title":"Default Title","offer_id":46631802568948,"sku":"783N6AA","price":129.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/hw291n_7aa5cfc5-9516-43cc-9bdd-e35108074475.jpg?v=1751515799"},{"product_id":"epos-sdw-5015-convertible-wireless-dect-headset","title":"EPOS SDW 5015 Convertible Wireless DECT Headset (Dual Connectivity)","description":"\u003ch2\u003eThe EPOS SDW 5015 adds Bluetooth later\u003c\/h2\u003e\n\n\u003cp\u003eChoosing a wireless office headset system usually means guessing at your needs three years out — buy for today's desk phone and PC setup, and hope mobile connectivity never becomes a requirement. The EPOS SDW 5015 removes that guesswork: its base station accepts an optional Bluetooth USB dongle that adds mobile phone connectivity whenever you need it, without buying a new headset system.\u003c\/p\u003e\n\n\u003cp\u003eIt's a mono, convertible wireless DECT headset with dual connectivity to a desk phone and a computer softphone at the same time, three wearing styles (over-the-head, over-the-ear, and behind-the-neck), and a two-microphone system with own-voice detection technology. It's certified for Microsoft Skype for Business, protected by 128-bit encryption and DECT Security certification, and rated for up to 10 hours of talk time with a busylight built into the headset itself.\u003c\/p\u003e\n\n\u003ch2\u003eDo I need the SDW 5016, or can the SDW 5015 add mobile later?\u003c\/h2\u003e\n\n\u003cp\u003eYou don't have to decide today. The EPOS SDW 5015 covers desk phone and PC\/softphone connectivity out of the box, and its base station has a slot for an optional Bluetooth mini-USB dongle that adds mobile phone support whenever it becomes necessary — no new headset, no new base station, just the dongle.\u003c\/p\u003e\n\n[card title=\"Buy for today, add mobile when you need it\"]The SDW 5016 ships with Bluetooth mobile support built in from day one; the EPOS SDW 5015 doesn't need to. If most of your calls run through a desk phone and a computer right now, the SDW 5015 covers that at a lower cost, and the upgrade path to mobile stays open through the dongle slot on the base station — a genuinely rare case of a wireless headset system that doesn't lock you into today's requirements.[\/card]\n\n[compare]\n\u003cdiv\u003e\n\u003cstrong\u003eEPOS SDW 5015\u003c\/strong\u003e\u003cbr\u003eDesk phone and PC\/softphone, dual connectivity built in. Add a Bluetooth dongle later for mobile support.\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003eEPOS SDW 5016\u003c\/strong\u003e\u003cbr\u003eDesk phone, PC\/softphone, and Bluetooth mobile connectivity from the start. Higher price for the built-in third connection.\u003c\/div\u003e\n[\/compare]\n\n\u003ch3\u003eOne base, any headset — built for hot-desking\u003c\/h3\u003e\n\n\u003cp\u003eAny headset in the SDW 5000 range pairs to any compatible SDW base station in seconds, just by setting it in the cradle. On a shared desk or during training, that means swapping headsets between people without a re-pairing process — genuinely useful on a floor where the same base station serves more than one person across a shift.\u003c\/p\u003e\n\n\u003ch2\u003eDoes the EPOS SDW 5015 need a lifter to answer calls?\u003c\/h2\u003e\n\n\u003cp\u003eOnly for the desk phone side, and only if you want to answer or end calls away from your desk. The EPOS SDW 5015 lets you roam freely once a call is connected on either the desk phone or the PC softphone side. But starting or ending a call remotely on the desk phone connection requires either an EHS-compatible phone or a separately sold HSL10 II handset lifter — the same requirement as EPOS's other desk-phone DECT headsets. The PC\/softphone side never needs a lifter; answering there is handled entirely through software.\u003c\/p\u003e\n\n[callout type=\"honest\"]Don't assume dual connectivity changes this rule — it doesn't. If your calls come mostly through the desk phone and you want to answer hands-free from across the room, budget for an EHS cable (if your phone supports it) or an HSL10 II lifter. If your calls run through the computer softphone instead, you're covered without either accessory.[\/callout]\n\n\u003ch3\u003eOwn-voice detection: two microphones with one job\u003c\/h3\u003e\n\n[stat]590 ft range, 10-hour talk time[\/stat]\n\n\u003cp\u003eThe EPOS SDW 5015's noise-canceling boom carries two microphones working together with own-voice detection technology — rather than just filtering generic background noise, the system specifically identifies your voice and separates it from everything around it. That's the same super wideband sound standard EPOS builds across its IMPACT 5000 Series, and it's rated for up to 590 feet of range line of sight, or about 180 feet through a typical office layout, with a full charge lasting up to 10 hours and recovering in about an hour.\u003c\/p\u003e\n\n\u003ch3\u003eBuilt with real encryption, not just marketing\u003c\/h3\u003e\n\n\u003cp\u003eThe EPOS SDW 5015 uses 128-bit encryption with Protected Pairing and DECT Security certification — not a vague \"secure connection\" claim, but a specific standard meant to keep calls from being intercepted over the air. For a headset carrying sensitive customer conversations, that's not a checkbox feature.\u003c\/p\u003e\n\n\u003cp\u003eThe EPOS SDW 5015 is the headset for an office that isn't ready to commit to exactly what its communication setup will look like in three years — dual connectivity that covers desk phone and PC today, real security standards protecting every call, and a base station that adapts to hot-desking without a re-pairing hassle. Add the Bluetooth dongle whenever mobile becomes part of the picture, and it's ready without a system replacement.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n  \u003cli\u003eEPOS SDW 5015 mono wireless DECT headset with three wearing style attachments\u003c\/li\u003e\n  \u003cli\u003eBase station with charging cradle\u003c\/li\u003e\n  \u003cli\u003ePower supply unit\u003c\/li\u003e\n  \u003cli\u003eQuick start guide\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe HSL10 II handset lifter, EHS cables, and the Bluetooth mobile dongle are not included and are sold separately.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n  \u003ctbody\u003e\n    \u003ctr\u003e\n\u003cth\u003eType\u003c\/th\u003e\n\u003ctd\u003eMonaural (single-ear), convertible — over-the-head, over-the-ear, or behind-the-neck\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eSeries\u003c\/th\u003e\n\u003ctd\u003eEPOS IMPACT 5000 Series\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWireless technology\u003c\/th\u003e\n\u003ctd\u003eDECT\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnectivity\u003c\/th\u003e\n\u003ctd\u003eDual — desk phone and PC\/softphone simultaneously; optional Bluetooth mobile dongle adds a third connection\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eRange\u003c\/th\u003e\n\u003ctd\u003eUp to 590 ft (180 m) line of sight; approx. 180 ft in a typical office\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eTalk time\u003c\/th\u003e\n\u003ctd\u003eUp to 10 hours\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eCharge time\u003c\/th\u003e\n\u003ctd\u003eApprox. 1 hour for a full charge\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMicrophone\u003c\/th\u003e\n\u003ctd\u003eTwo-microphone noise-canceling system with own-voice detection technology; digital MEMs microphones\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eAudio\u003c\/th\u003e\n\u003ctd\u003eSuper wideband sound\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eSecurity\u003c\/th\u003e\n\u003ctd\u003e128-bit encryption, Protected Pairing, DECT Security certification\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eCertification\u003c\/th\u003e\n\u003ctd\u003eMicrosoft Skype for Business certified; UC optimized for major platforms\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eIndicator\u003c\/th\u003e\n\u003ctd\u003eIntegrated busylight (external desk busylight available as an accessory)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConferencing\u003c\/th\u003e\n\u003ctd\u003eBase station supports syncing up to three additional wireless headsets for group listening or training\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eRemote answering\u003c\/th\u003e\n\u003ctd\u003eRoams freely once connected; requires an EHS-compatible phone or a separately sold HSL10 II lifter to answer\/end desk phone calls remotely. No lifter needed for PC\/softphone calls\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eSoftware\u003c\/th\u003e\n\u003ctd\u003eEPOS HeadSetup Pro Manager for remote configuration and fleet management\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eHot-desking\u003c\/th\u003e\n\u003ctd\u003eAny SDW 5000 series headset pairs to any compatible base station within seconds\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003ePart number\u003c\/th\u003e\n\u003ctd\u003e1000597\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWarranty\u003c\/th\u003e\n\u003ctd\u003e2-year manufacturer warranty, plus HeadsetPlus lifetime technical support\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware.\u003c\/strong\u003e The EPOS SDW 5015 is certified for Microsoft Skype for Business and UC optimized for other major softphone platforms. EPOS HeadSetup Pro Manager lets IT configure and monitor devices across a fleet remotely.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eHardware.\u003c\/strong\u003e The base station connects simultaneously to a desk phone and a computer via USB. Remote desk-phone answering requires an EHS-compatible phone or a separately sold HSL10 II lifter. An optional Bluetooth mini-USB dongle adds mobile phone connectivity to the same base station.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003ePlatforms.\u003c\/strong\u003e The EPOS SDW 5015 is built for office professionals managing calls across a desk phone and a computer, hot-desked or shared-desk environments, and any workplace planning to add mobile connectivity down the line without replacing hardware.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n  \u003cdetails\u003e\u003csummary\u003eCan I add Bluetooth to the EPOS SDW 5015 later?\u003c\/summary\u003e\u003cp\u003eYes. The EPOS SDW 5015's base station accepts an optional Bluetooth mini-USB dongle that adds mobile phone connectivity whenever needed, without requiring a new headset or base station purchase.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the EPOS SDW 5015 need a lifter to answer calls?\u003c\/summary\u003e\u003cp\u003eOnly on the desk phone side. The EPOS SDW 5015 requires an EHS-compatible phone or a separately sold HSL10 II lifter to answer or end desk phone calls remotely. The PC\/softphone connection needs no lifter, since answering happens through software.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat's the difference between the SDW 5015 and the SDW 5016?\u003c\/summary\u003e\u003cp\u003eThe EPOS SDW 5016 includes Bluetooth mobile connectivity built in from the start. The SDW 5015 covers desk phone and PC\/softphone connectivity and can add the same Bluetooth mobile support later through an optional base station dongle.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat is own-voice detection on the EPOS SDW 5015?\u003c\/summary\u003e\u003cp\u003eOwn-voice detection is part of the EPOS SDW 5015's two-microphone system — rather than just filtering generic background noise, it specifically identifies the wearer's voice and separates it from ambient sound for clearer calls in noisy environments.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eHow far can I roam with the EPOS SDW 5015?\u003c\/summary\u003e\u003cp\u003eThe EPOS SDW 5015 is rated for up to 590 feet line of sight, and around 180 feet in a typical office once walls and furniture reduce the range.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eCan multiple people share the same EPOS SDW 5015 base station?\u003c\/summary\u003e\u003cp\u003eYes. Any headset in the SDW 5000 series pairs to a compatible base station within seconds, making the EPOS SDW 5015 practical for hot-desking, shift changes, and training scenarios where headsets move between users.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e","brand":"EPOS","offers":[{"title":"Default Title","offer_id":46631802798324,"sku":"1000597","price":329.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/SDW5015.jpg?v=1751515815"},{"product_id":"epos-sdw-5065-stereo-wireless-dect-headset","title":"EPOS SDW 5065 Stereo Wireless DECT Headset (Dual Connectivity)","description":"\u003ch2\u003eThe EPOS SDW 5065 Wireless Headset\u003c\/h2\u003e\n\n\u003cp\u003eNot every desk needs a mobile phone connection built into the headset. If your team works the desk phone and the computer softphone and that's the whole call flow, paying for Bluetooth mobile pairing you'll never use doesn't make sense. The EPOS SDW 5065 wireless headset is built for exactly that setup — dual connectivity to a desk phone and a PC, both ears covered, without the mobile phone hardware tacked on.\u003c\/p\u003e\n\n\u003cp\u003eIt's the same double-sided, stereo shell as EPOS's SDW 5066, running on the same DECT wireless core — just without the BTD 800 Bluetooth dongle that gives the 5066 its mobile phone connection. If you don't need that third leg, the EPOS SDW 5065 wireless headset gets you the same call quality and comfort for less.\u003c\/p\u003e\n\n\u003ch2\u003eBuild the exact headset you need\u003c\/h2\u003e\n\u003cp\u003eOne decision to make before checkout: whether you want hands-free desk phone answering.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eHeadset only.\u003c\/strong\u003e You'll connect to your desk phone and PC softphone, and answer desk phone calls by hand — fine if the phone's within reach.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eHeadset + HSL10 II handset lifter bundle.\u003c\/strong\u003e The lifter raises your desk phone's handset automatically when you accept a call from the headset, so you can answer without being at your desk.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eHow the EPOS SDW 5065 wireless headset connects\u003c\/h2\u003e\n\u003cp\u003eThe EPOS SDW 5065 wireless headset connects to two devices: your desk phone, directly through the base station, and your computer, over USB for softphone calls. That's the dual in \"dual connectivity\" — desk phone and PC, not desk phone and mobile. If your team needs a mobile phone in the mix, the triple-connectivity SDW 5066 adds a Bluetooth dongle for that third device; the SDW 5065 skips it.\u003c\/p\u003e\n\n\u003cp\u003eThe link between the headset and its base station runs on DECT, not Bluetooth — a dedicated voice-frequency protocol that holds a clean connection out to 590 ft line of sight, or roughly 180 ft in a typical office once walls and furniture are in the way.\u003c\/p\u003e\n\n[callout type=\"honest\"]\"Dual connect\" describes desk phone plus PC — not two mobile devices. If your team needs to pair a cell phone to the headset, this isn't the model; the SDW 5066 (triple connectivity) adds that with an included Bluetooth dongle.[\/callout]\n\n\u003ch3\u003eStereo sound built for calls and noisy offices\u003c\/h3\u003e\n\u003cp\u003eThe double-sided, stereo design covers both ears, which matters more in an open-plan office than a spec sheet makes it sound — one ear open to the room means you're hearing the call and the office at the same time, and that split attention shows up in call quality. Two noise-cancelling microphones with own-voice detection pick your voice out of the background rather than muting everything by the same amount, and the stereo drivers double as a decent set of music headphones between calls.\u003c\/p\u003e\n\n\u003ch2\u003eEPOS SDW 5065 battery life and range\u003c\/h2\u003e\n\u003cp\u003eThe EPOS SDW 5065 wireless headset runs up to 14 hours of talk time in narrowband mode. Run it in super wideband for the best call audio and expect a few hours less over a full shift — the higher-fidelity mode costs battery life to deliver clearer sound. A 30-minute charge gets you to 50%, and the headset weighs 136 g (4.8 oz), light enough that an eight-hour day doesn't turn into an ear-fatigue problem.\u003c\/p\u003e\n\n[stat]Up to 590 ft line-of-sight range · Up to 14 hrs narrowband talk time · 136 g headset weight[\/stat]\n\n\u003ch3\u003eShared desks and group calls\u003c\/h3\u003e\n\u003cp\u003eUp to four SDW 5000 series headsets can join a single base station at once — useful for pulling a colleague into a call or running a training session without a separate base for each person. Hot desking lets the headset re-pair to a different base quickly, which matters for hybrid teams that don't sit at the same desk every day.\u003c\/p\u003e\n\n[compare]\u003cdiv\u003e\n\u003cstrong\u003eEPOS SDW 5065\u003c\/strong\u003e\u003cbr\u003eDual connectivity: desk phone + PC. No mobile pairing. Lower cost for teams that don't need it.\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003eEPOS SDW 5066\u003c\/strong\u003e\u003cbr\u003eTriple connectivity: desk phone + PC + mobile, via included Bluetooth dongle. Same shell, same battery, adds mobile.\u003c\/div\u003e[\/compare]\n\n\u003ch3\u003eSecurity and hearing protection\u003c\/h3\u003e\n\u003cp\u003eCalls run on 128-bit encryption with DECT Security certification and Protected Pairing, so the headset stays locked to its own base station. EPOS's ActiveGard technology caps sound pressure at 118 dB, protecting your hearing from a sudden spike on the line.\u003c\/p\u003e\n\n\u003cp\u003eThis is the headset for a desk-phone-and-computer world — call center seats, reception desks, anywhere the workflow lives between two devices and a mobile connection would just be an unused feature you paid for. Skip what you don't need, keep the DECT range and stereo sound that make the SDW line worth buying in the first place.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n\u003cli\u003eEPOS IMPACT SDW 60 HS headset (binaural, stereo)\u003c\/li\u003e\n\u003cli\u003eEPOS IMPACT SDW 5 BS base station\u003c\/li\u003e\n\u003cli\u003eUSB cable\u003c\/li\u003e\n\u003cli\u003eAC power supply\u003c\/li\u003e\n\u003cli\u003eAudio cable\u003c\/li\u003e\n\u003cli\u003eQuick start guide\u003c\/li\u003e\n\u003cli\u003eHSL10 II handset lifter — included only with the bundle option\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eSpec\u003c\/th\u003e\n\u003cth\u003eDetail\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWearing style\u003c\/td\u003e\n\u003ctd\u003eBinaural, stereo\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWeight\u003c\/td\u003e\n\u003ctd\u003e136 g \/ 4.8 oz\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWireless technology\u003c\/td\u003e\n\u003ctd\u003eDECT (headset to base station) — no Bluetooth\/mobile connectivity\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRange\u003c\/td\u003e\n\u003ctd\u003eUp to 590 ft line of sight, up to ~180 ft typical office environment\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eTalk time\u003c\/td\u003e\n\u003ctd\u003eUp to 14 hrs narrowband\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCharge time\u003c\/td\u003e\n\u003ctd\u003e~90 min full charge, 50% in 30 min fast charge\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMicrophone\u003c\/td\u003e\n\u003ctd\u003eDual noise-cancelling microphones with own-voice detection\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFrequency response\u003c\/td\u003e\n\u003ctd\u003e150 Hz – 11 kHz (super wideband)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSecurity\u003c\/td\u003e\n\u003ctd\u003e128-bit encryption, DECT Security certification, Protected Pairing\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eHearing protection\u003c\/td\u003e\n\u003ctd\u003eEPOS ActiveGard, SPL capped at 118 dB\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eConnectivity\u003c\/td\u003e\n\u003ctd\u003eDual: desk phone + PC\/softphone (USB) — no mobile phone connection\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCertification\u003c\/td\u003e\n\u003ctd\u003eCertified for Skype for Business, optimized for Microsoft Teams and other UC platforms\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWarranty\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware:\u003c\/strong\u003e Managed and configured through EPOS Connect for individual users, or EPOS Manager for IT admins deploying and monitoring headsets across a team.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eHardware:\u003c\/strong\u003e Connects to a desk phone via the base station (handset lifter or electronic hook-switch cable sold separately, or included in the bundle option above) and to a PC or Mac via the included USB cable. No Bluetooth dongle is included, so no mobile phone connection is available on this model.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003ePlatforms:\u003c\/strong\u003e Certified for Skype for Business and optimized for Microsoft Teams, Zoom, and other major UC and softphone platforms. Teams that need mobile phone pairing should look at the triple-connectivity SDW 5066 instead.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n\u003cdetails\u003e\u003csummary\u003eDoes the EPOS SDW 5065 wireless headset connect to a mobile phone?\u003c\/summary\u003e\u003cp\u003eNo. The EPOS SDW 5065 wireless headset offers dual connectivity to a desk phone and a PC\/softphone only — it doesn't include the Bluetooth dongle needed for mobile pairing. For desk phone, PC, and mobile in one headset, the SDW 5066 is the triple-connectivity option.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eHow long does the EPOS SDW 5065 battery last?\u003c\/summary\u003e\u003cp\u003eThe EPOS SDW 5065 wireless headset runs up to 14 hours of talk time in narrowband mode. A 30-minute charge brings it back to 50%.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eWhat's the difference between the EPOS SDW 5065 and SDW 5066?\u003c\/summary\u003e\u003cp\u003eBoth are double-sided, stereo headsets on the same DECT base station with the same 590 ft range and battery life. The SDW 5065 connects to a desk phone and PC only; the SDW 5066 adds a Bluetooth dongle for a mobile phone connection as well.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eIs the EPOS SDW 5065 wireless headset certified for Microsoft Teams?\u003c\/summary\u003e\u003cp\u003eThis SKU is certified for Skype for Business and optimized to work with Microsoft Teams, but it doesn't carry Microsoft's formal Teams certification badge.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eCan more than one headset connect to the same base station?\u003c\/summary\u003e\u003cp\u003eYes. Up to four EPOS SDW 5000 series headsets can connect to a single base station for group calls or training sessions, and the headset supports hot desking for teams that rotate desks.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eWhat's included with the EPOS SDW 5065 wireless headset?\u003c\/summary\u003e\u003cp\u003eThe box includes the headset, base station, USB cable, power supply, and audio cable. The handset lifter is included only if you choose the bundle option.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e","brand":"EPOS","offers":[{"title":"Default Title","offer_id":46631802863860,"sku":"1000605","price":379.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/SDW5065.jpg?v=1751515820"},{"product_id":"epos-sdw-5066-stereo-wireless-dect-headset","title":"EPOS SDW 5066 Stereo Wireless DECT Headset (Triple Connectivity)","description":"\u003ch2\u003eThe EPOS SDW 5066 Wireless Headset\u003c\/h2\u003e\n\n\u003cp\u003eOpen-plan offices don't stay quiet, and a single-sided headset leaves one ear exposed to all of it. The EPOS SDW 5066 wireless headset covers both ears instead, so the keyboard clatter, the conversation two desks over, and the HVAC hum stay outside while you're on a call — and it still gives you the same desk phone, PC, and mobile phone connectivity as the rest of the SDW 5000 line.\u003c\/p\u003e\n\n\u003cp\u003eIt's the binaural, stereo sibling to EPOS's single-sided SDW 5036 — same base station, same DECT wireless core, same triple-device flexibility, just built for people who want both ears covered rather than one ear free for the room.\u003c\/p\u003e\n\n\u003ch2\u003eBuild the exact headset you need\u003c\/h2\u003e\n\u003cp\u003eOne real decision to make before checkout: whether you're answering the desk phone hands-free.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eHeadset only.\u003c\/strong\u003e You'll connect to your desk phone, PC, and mobile phone, and pick up desk phone calls by hand — fine if the phone's within reach.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eHeadset + HSL10 II handset lifter bundle.\u003c\/strong\u003e The lifter raises your desk phone's handset automatically when you accept a call from the EPOS SDW 5066 wireless headset, so you can answer hands-free even if you're not standing right at your desk.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eHow the EPOS SDW 5066 wireless headset connects to three devices\u003c\/h2\u003e\n\u003cp\u003eThe EPOS SDW 5066 wireless headset links to its base station over DECT, not Bluetooth — a dedicated voice-frequency protocol that holds a stable connection out to 590 ft line of sight (roughly 180 ft in a typical office once walls and furniture come into play). Bluetooth only enters the picture for the mobile phone leg, handled by the included BTD 800 USB dongle plugged into the base station. Your desk phone connects to the base station directly, and your computer connects over USB for softphone calls.\u003c\/p\u003e\n\n[callout type=\"honest\"]In HeadsetPlus's own testing of the SDW 5066, the DECT connection to the base station held up well, but the Bluetooth pairing to a mobile phone was the weaker link of the system — normal for a dongle-based Bluetooth setup, and worth knowing if your team leans heavily on the mobile connection specifically.[\/callout]\n\n\u003ch3\u003eStereo sound built for both calls and music\u003c\/h3\u003e\n\u003cp\u003eBecause the EPOS SDW 5066 is stereo rather than mono, it doubles as a genuinely usable pair of headphones between calls — HeadsetPlus's hands-on review specifically called out strong sound quality streaming music from a PC, ahead of rival headsets it was tested against in the same review. For calls, the dual noise-cancelling microphones with own-voice detection technology pick your voice out of the room rather than just turning everything down evenly.\u003c\/p\u003e\n\n\u003ch2\u003eEPOS SDW 5066 battery life and range\u003c\/h2\u003e\n\u003cp\u003eThe EPOS SDW 5066 wireless headset runs up to 14 hours of talk time in narrowband mode, or up to 9 hours if you're using super wideband audio — the higher-fidelity mode draws more power, so budget a few fewer hours on a heavy call day. A 30-minute charge gets you back to 50%, and the headset weighs 136 g (4.8 oz), light enough for an eight-hour shift without ear fatigue.\u003c\/p\u003e\n\n[stat]Up to 590 ft line-of-sight range · Up to 14 hrs narrowband talk time · 136 g headset weight[\/stat]\n\n\u003ch3\u003eThe busy light is more useful than a status LED usually is\u003c\/h3\u003e\n\u003cp\u003eThe integrated busy light on the EPOS SDW 5066 changes color by context rather than just switching on and off — red while you're on a call, purple when it's connected to your computer, blue while charging, and a flashing blue when a call is coming in and you've stepped away from the desk. That last one is the detail that actually saves a missed call.\u003c\/p\u003e\n\n\u003ch3\u003eShared desks and group calls\u003c\/h3\u003e\n\u003cp\u003eHot desking lets the headset pair to a different base station quickly, useful for hybrid teams that don't sit in the same seat every day. Separately, up to four SDW 5000 series headsets can join a single base station at once, so a colleague can be pulled into a call without needing their own base.\u003c\/p\u003e\n\n[compare]\u003cdiv\u003e\n\u003cstrong\u003eDECT (headset ↔ base station)\u003c\/strong\u003e\u003cbr\u003eDedicated voice frequency, longer reliable range, holds up well in crowded office RF environments.\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003eBluetooth (base station ↔ mobile phone)\u003c\/strong\u003e\u003cbr\u003eStandard dongle-based pairing for the mobile leg only — solid, but the more variable connection of the two.\u003c\/div\u003e[\/compare]\n\n\u003ch3\u003eSecurity and hearing protection\u003c\/h3\u003e\n\u003cp\u003eCalls run on 128-bit encryption with DECT Security certification and Protected Pairing, keeping the headset locked to its own base station. EPOS's ActiveGard technology caps sound pressure at 118 dB, so a sudden volume spike on the line doesn't hit your ear at full force.\u003c\/p\u003e\n\n\u003cp\u003eOne honest note from HeadsetPlus's own review: the ear cups don't fold flat, and the headband runs a little snug for larger heads — worth knowing if portability or an especially roomy fit matters to you. Everything else about the build held up well under daily office use, and if you need one ear free instead of both covered, the single-sided SDW 5036 is the direct alternative in the same series.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n\u003cli\u003eEPOS IMPACT SDW 60 HS headset (binaural, stereo)\u003c\/li\u003e\n\u003cli\u003eEPOS IMPACT SDW 5 BS base station\u003c\/li\u003e\n\u003cli\u003eBTD 800 USB Bluetooth dongle (for mobile phone pairing)\u003c\/li\u003e\n\u003cli\u003eUSB cable\u003c\/li\u003e\n\u003cli\u003eAC power supply\u003c\/li\u003e\n\u003cli\u003eAudio cable\u003c\/li\u003e\n\u003cli\u003eQuick start guide\u003c\/li\u003e\n\u003cli\u003eHSL10 II handset lifter — included only with the bundle option\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eSpec\u003c\/th\u003e\n\u003cth\u003eDetail\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWearing style\u003c\/td\u003e\n\u003ctd\u003eBinaural, stereo\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWeight\u003c\/td\u003e\n\u003ctd\u003e136 g \/ 4.8 oz\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWireless technology\u003c\/td\u003e\n\u003ctd\u003eDECT (headset to base station), Bluetooth via included BTD 800 dongle (mobile)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRange\u003c\/td\u003e\n\u003ctd\u003eUp to 590 ft line of sight, up to ~180 ft typical office environment\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eTalk time\u003c\/td\u003e\n\u003ctd\u003eUp to 14 hrs narrowband, up to 9 hrs super wideband\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCharge time\u003c\/td\u003e\n\u003ctd\u003e~90 min full charge, 50% in 30 min fast charge\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMicrophone\u003c\/td\u003e\n\u003ctd\u003eDual noise-cancelling microphones with own-voice detection\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFrequency response\u003c\/td\u003e\n\u003ctd\u003e150 Hz – 11 kHz (super wideband)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSecurity\u003c\/td\u003e\n\u003ctd\u003e128-bit encryption, DECT Security certification, Protected Pairing\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eHearing protection\u003c\/td\u003e\n\u003ctd\u003eEPOS ActiveGard, SPL capped at 118 dB\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eConnectivity\u003c\/td\u003e\n\u003ctd\u003eTriple: desk phone, PC\/softphone (USB), mobile (Bluetooth dongle)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCertification\u003c\/td\u003e\n\u003ctd\u003eCertified for Skype for Business, optimized for Microsoft Teams and other UC platforms\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWarranty\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware:\u003c\/strong\u003e Managed and configured through EPOS Connect for individual users, or EPOS Manager for IT admins deploying and monitoring headsets across a team.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eHardware:\u003c\/strong\u003e Connects to a desk phone via the base station (handset lifter or electronic hook-switch cable sold separately, or included in the bundle option above), to a PC or Mac via USB for softphone calls, and to a mobile phone via the included BTD 800 Bluetooth dongle.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003ePlatforms:\u003c\/strong\u003e Certified for Skype for Business and optimized for Microsoft Teams, Zoom, and other major UC and softphone platforms. Organizations requiring formal Microsoft Teams certification should ask about the EPOS SDW 5066T variant instead.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n\u003cdetails\u003e\u003csummary\u003eHow long does the EPOS SDW 5066 wireless headset battery last?\u003c\/summary\u003e\u003cp\u003eThe EPOS SDW 5066 wireless headset runs up to 14 hours of talk time in narrowband mode, or up to 9 hours in the higher-fidelity super wideband mode. A 30-minute charge brings it back to 50%.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eIs the EPOS SDW 5066 wireless headset certified for Microsoft Teams?\u003c\/summary\u003e\u003cp\u003eThis SKU is certified for Skype for Business and optimized to work cleanly with Microsoft Teams, but it doesn't carry Microsoft's formal Teams certification. The EPOS SDW 5066T is the variant built specifically for that certification.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eWhat's the difference between the EPOS SDW 5066 and SDW 5036?\u003c\/summary\u003e\u003cp\u003eThe EPOS SDW 5066 is the binaural, stereo version covering both ears, built for noisy or open-plan offices. The SDW 5036 is the single-sided mono version for people who want one ear free to hear the room. Both share the same base station, DECT range, and triple connectivity.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eDoes the EPOS SDW 5066 wireless headset work with a desk phone?\u003c\/summary\u003e\u003cp\u003eYes. The base station connects to your desk phone directly, and an optional handset lifter or electronic hook-switch cable lets you answer hands-free from the headset without touching the phone.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eCan more than one headset connect to the same base station?\u003c\/summary\u003e\u003cp\u003eYes. Up to four EPOS SDW 5000 series headsets can connect to a single base station for group calls, and the headset supports hot desking for hybrid teams that don't sit at a fixed desk every day.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eWhat's included with the EPOS SDW 5066 wireless headset?\u003c\/summary\u003e\u003cp\u003eThe box includes the headset, base station, BTD 800 USB Bluetooth dongle, USB cable, power supply, and audio cable. The handset lifter is included only if you choose the bundle option.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e","brand":"EPOS","offers":[{"title":"Default Title","offer_id":46631802896628,"sku":"1000629","price":399.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/SDW5065_b770f470-abbb-4580-a63c-e1060860396d.jpg?v=1751515822"},{"product_id":"poly-savi-8240-convertible-wireless-office-headset-3-way-connectivity","title":"Poly Savi 8240 Convertible Office Wireless Headset (EHS Remote Answer Options)","description":"\u003ch2\u003eThe Poly Savi 8240 Wireless Headset\u003c\/h2\u003e\n\n\u003cp\u003eYour day doesn't happen on one device. A desk phone call turns into a callback on your cell, then you're back at your computer for a Teams meeting — and switching headsets every time gets old fast. The Poly Savi 8240 wireless headset was Poly's answer to exactly that: one headset, three-way connectivity to a desk phone, a computer, and a Bluetooth mobile phone.\u003c\/p\u003e\n\n\u003cp\u003eIt's the convertible model in the Savi 8200 Office series — over-the-head, over-the-ear, or behind-the-neck, all three wearing styles included in the box, so it fits whoever's wearing it that day. One thing to know upfront: Poly discontinued this series in February 2026, with the Savi 8445 Office listed as the current replacement. If you're already standardized on the Savi 8240 and need more units, that's exactly what this listing is for; if you're buying fresh, it's worth comparing against the current model first.\u003c\/p\u003e\n\n[callout type=\"honest\"]Poly discontinued the Savi 8200 Office Series, including the Savi 8240 wireless headset, in February 2026. The listed replacement is the Savi 8445 Office. Existing Savi 8240 deployments can still order additional units here — just know you're buying into a discontinued line, not the current generation.[\/callout]\n\n\u003ch2\u003eWhat \"3-way connectivity\" actually means\u003c\/h2\u003e\n\u003cp\u003eThe Poly Savi 8240 wireless headset connects to a desk phone, a computer, and a mobile phone — but not all three actively at once. It conferences between any two of the three connected devices simultaneously, which is a genuinely different feature than \"three lines open at the same time.\" In practice: you can bridge a mobile call into a desk phone conversation, or take a softphone call while your desk phone stays connected in the background, and switch between pairs with a button press.\u003c\/p\u003e\n\n\u003ch3\u003eNot the same as your noise-canceling microphone\u003c\/h3\u003e\n\u003cp\u003eThe noise-canceling boom mic on the Poly Savi 8240 wireless headset filters background sound out of what your caller hears. Close Conversation Limiting is a separate, configurable feature — set through Poly Lens or Plantronics Hub — that reduces how far your own voice carries to people near you. One protects the call. The other protects your privacy in an open office. Most spec sheets don't distinguish the two; this headset actually has both.\u003c\/p\u003e\n\n[card title=\"Two different privacy features\"]Noise cancellation keeps background sound out of your call. Close Conversation Limiting keeps your side of the call from carrying to the desk next to you. The Poly Savi 8240 wireless headset has both, and they solve opposite problems.[\/card]\n\n\u003ch2\u003eRange, battery, and two different numbers that matter\u003c\/h2\u003e\n\u003cp\u003eThe Poly Savi 8240 wireless headset reaches up to 590 ft line of sight on its DECT connection to the base — about 180 ft in a typical office once walls and cubicles are factored in. The Bluetooth 4.2 connection to a mobile phone runs on a separate, shorter leash: up to 180 ft (50m). Two different technologies, two different ranges, both running through the same headset.\u003c\/p\u003e\n\n[stat]Up to 590 ft DECT range · Up to 7 hrs talk time · 30 hrs standby[\/stat]\n\n[compare]\u003cdiv\u003e\n\u003cstrong\u003eDECT (headset ↔ base station)\u003c\/strong\u003e\u003cbr\u003eUp to 590 ft line of sight, 180 ft typical office. Covers desk phone and PC connections.\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003eBluetooth 4.2 (base ↔ mobile phone)\u003c\/strong\u003e\u003cbr\u003eUp to 180 ft (50m). Shorter range, standard for the mobile leg of the connection.\u003c\/div\u003e[\/compare]\n\n\u003ch3\u003eBattery life you'll actually see\u003c\/h3\u003e\n\u003cp\u003eUp to 7 hours of talk time per charge, with up to 30 hours of standby and a 3-hour full charge from empty — enough for a full shift, though heavier softphone or wideband use will pull that number down over the course of a day. Digital Signal Processing keeps voice sounding natural rather than compressed, running on wideband audio from 100 Hz to 6800 Hz.\u003c\/p\u003e\n\n\u003ch3\u003eWearing styles and what's built for a shared floor\u003c\/h3\u003e\n\u003cp\u003eAll three wearing styles — headband, ear hook, and behind-the-neck band — ship in the box, so the Poly Savi 8240 wireless headset adapts to whoever's using it rather than locking one person into one style. Up to three additional Savi 8200 series headsets can conference into a single base for training or group calls, and the headset is TAA compliant, which matters if you're purchasing for a government or regulated environment.\u003c\/p\u003e\n\n\u003cp\u003eThis is a headset built for a specific job: an office where calls genuinely move between three devices in the course of a day, and a single missed connection means a dropped conversation. If that's still your setup and you're already running the Savi 8240, this listing covers it. If you're buying new, weigh the discontinuation before committing a whole department to it.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n\u003cli\u003ePoly Savi 8240 headset (convertible)\u003c\/li\u003e\n\u003cli\u003eBase and charging cradle\u003c\/li\u003e\n\u003cli\u003eOver-the-head headband\u003c\/li\u003e\n\u003cli\u003eBehind-the-head neckband\u003c\/li\u003e\n\u003cli\u003eUSB cable\u003c\/li\u003e\n\u003cli\u003eTelephone interface cable\u003c\/li\u003e\n\u003cli\u003ePower supply\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eSpec\u003c\/th\u003e\n\u003cth\u003eDetail\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWearing style\u003c\/td\u003e\n\u003ctd\u003eConvertible — over-the-head, over-the-ear, or behind-the-neck\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWeight\u003c\/td\u003e\n\u003ctd\u003e21 g (over-the-ear configuration)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWireless technology\u003c\/td\u003e\n\u003ctd\u003eDECT 6.0, Bluetooth 4.2\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDECT range\u003c\/td\u003e\n\u003ctd\u003eUp to 590 ft line of sight, up to 180 ft typical office\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eBluetooth range\u003c\/td\u003e\n\u003ctd\u003eUp to 180 ft \/ 50m (mobile phone connection)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eTalk time\u003c\/td\u003e\n\u003ctd\u003eUp to 7 hours\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eStandby time\u003c\/td\u003e\n\u003ctd\u003eUp to 30 hours\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCharge time\u003c\/td\u003e\n\u003ctd\u003e3 hours\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAudio\u003c\/td\u003e\n\u003ctd\u003eWideband, 100 Hz–6800 Hz, Digital Signal Processing\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMicrophone\u003c\/td\u003e\n\u003ctd\u003eNoise-canceling boom, with separate Close Conversation Limiting feature\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eBluetooth profiles\u003c\/td\u003e\n\u003ctd\u003eA2DP, AVRCP, HFP, HSP\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eConnectivity\u003c\/td\u003e\n\u003ctd\u003e3-way: desk phone, PC\/softphone (USB), mobile (Bluetooth) — conferences 2 of 3 at once\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eConferencing\u003c\/td\u003e\n\u003ctd\u003eUp to 3 additional Savi 8200 series headsets on one base\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCompliance\u003c\/td\u003e\n\u003ctd\u003eTAA compliant\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRemote answering\u003c\/td\u003e\n\u003ctd\u003eRequires HL10 handset lifter or EHS cable (sold separately)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eStatus\u003c\/td\u003e\n\u003ctd\u003eDiscontinued February 2026; replaced by Savi 8445 Office\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePart numbers\u003c\/td\u003e\n\u003ctd\u003ePoly 210979-01 (previously), HP 7W071AA#ABA\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWarranty\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware:\u003c\/strong\u003e Poly Lens or Plantronics Hub for firmware updates, Close Conversation Limiting configuration, and personal settings. Plantronics\/Poly Manager Pro available separately for IT fleet management across a deployment.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eHardware:\u003c\/strong\u003e Connects to a desk phone via telephone interface cable, a computer via USB, and a mobile phone via Bluetooth 4.2. Add an HL10 handset lifter or EHS cable separately for hands-free remote answering on the desk phone leg.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003ePlatforms:\u003c\/strong\u003e Optimized and certified for major UC and softphone platforms. This is a discontinued model — for current-generation certification details, compare against the Savi 8445 Office.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n\u003cdetails\u003e\u003csummary\u003eIs the Poly Savi 8240 wireless headset discontinued?\u003c\/summary\u003e\u003cp\u003eYes. Poly discontinued the Savi 8200 Office Series, including the Savi 8240 wireless headset, in February 2026. The listed replacement is the Savi 8445 Office. Remaining stock is still available for existing deployments.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eDoes the Poly Savi 8240 wireless headset connect to all three devices at once?\u003c\/summary\u003e\u003cp\u003eIt connects to a desk phone, computer, and mobile phone, but conferences between any two of the three simultaneously rather than all three active at the same time.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eWhat wearing styles come with the Poly Savi 8240 wireless headset?\u003c\/summary\u003e\u003cp\u003eAll three: over-the-head, over-the-ear, and behind-the-neck. All are included in the box, so the headset adapts to different wearers rather than locking into one style.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eHow long does the Poly Savi 8240 battery last?\u003c\/summary\u003e\u003cp\u003eUp to 7 hours of talk time and up to 30 hours of standby per charge, with a 3-hour full charge from empty.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eDoes the Poly Savi 8240 wireless headset need a handset lifter?\u003c\/summary\u003e\u003cp\u003eNot for basic desk phone answering — a button press works at your desk. For remote hands-free answering away from the phone, an HL10 lifter or EHS cable is required, sold separately.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eWhat's the range of the Poly Savi 8240 wireless headset?\u003c\/summary\u003e\u003cp\u003eUp to 590 ft line of sight on the DECT connection to the base (about 180 ft in a typical office), and up to 180 ft on the separate Bluetooth connection to a mobile phone.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e","brand":"Poly","offers":[{"title":"None","offer_id":46631807418612,"sku":"7W071AA#ABA","price":352.96,"currency_code":"USD","in_stock":true},{"title":"HL10 lifter","offer_id":49064735113460,"sku":"7W071AA+HL10","price":437.96,"currency_code":"USD","in_stock":true},{"title":"Cisco EHS","offer_id":49064735146228,"sku":"7W071AA+APC","price":437.96,"currency_code":"USD","in_stock":true},{"title":"Yealink EHS","offer_id":49064735178996,"sku":"7W071AA+E36","price":437.96,"currency_code":"USD","in_stock":true},{"title":"Avaya EHS","offer_id":49064735211764,"sku":"7W071AA+A63","price":437.96,"currency_code":"USD","in_stock":true},{"title":"Polycom EHS","offer_id":49064735244532,"sku":"7W071AA+APP","price":462.96,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/1570124929_savi_8240.jpg?v=1751515906"},{"product_id":"poly-savi-8245-wireless-dect-convertible-office-headset","title":"Poly Savi 8245 Convertible Wireless Headset (Dongle or Office Base)","description":"\u003ch2\u003eThe Poly Savi 8245 Wireless Headset\u003c\/h2\u003e\n\n\u003cp\u003eA headset that dies mid-call on a long shift is worse than one with mediocre battery to begin with — at least you'd know to charge it. The Poly Savi 8245 wireless headset solves that with a hot-swappable battery system built into every version: one battery in the headset, a spare charging alongside it, swap between them without dropping the call.\u003c\/p\u003e\n\n\u003cp\u003eIt comes in two genuinely different connectivity setups — a USB dongle for PC-only softphone calls, or a full Office base station adding a desk phone and Bluetooth mobile phone — and two certification tracks. Picking the wrong one isn't a disaster, but it does mean paying for connectivity you won't use, or missing the certification your platform actually checks for.\u003c\/p\u003e\n\n\u003ch2\u003eBuild the exact Savi 8245 you need\u003c\/h2\u003e\n\u003cp\u003eTwo choices, and they're independent of each other: how it connects, and which certification matches your platform.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eHow it connects:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e[icon:usb-a] USB Dongle (PC Only).\u003c\/strong\u003e Plugs into a PC or Mac with the included D400 adapter. Right for anyone whose calls run entirely through a softphone, with no desk phone or mobile pairing needed.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eOffice Base (Desk Phone + PC + Mobile).\u003c\/strong\u003e A full base station with three-way connectivity — desk phone, computer, and Bluetooth mobile phone. Right for anyone still fielding desk phone calls or needing a mobile connection from the same headset.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cp\u003e\u003cstrong\u003eWhich certification:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e[icon:uc] UC Certified.\u003c\/strong\u003e Compatible with Avaya, Cisco, IBM, Skype, and other major UC softphone platforms.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e[icon:ms-teams] Microsoft Certified.\u003c\/strong\u003e Formal Microsoft Teams certification for teams standardized on Teams.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n[compare]\u003cdiv\u003e\n\u003cstrong\u003eUSB Dongle\u003c\/strong\u003e\u003cbr\u003ePC\/Mac only, via D400 adapter. Up to 590 ft range. No desk phone or mobile connectivity. Currently sold with no planned changes.\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003eOffice Base\u003c\/strong\u003e\u003cbr\u003eDesk phone + PC + Bluetooth mobile. Up to 590 ft range, 180 ft typical office. Being phased out in favor of the newer Savi 8445 Office.\u003c\/div\u003e[\/compare]\n\n\u003ch2\u003eHow unlimited talk time actually works on the Poly Savi 8245 wireless headset\u003c\/h2\u003e\n\u003cp\u003eEvery Poly Savi 8245 wireless headset ships with two batteries — one installed, one charging in the base or dongle cradle. When the active battery runs low, swap it without ending the call. That's the literal mechanism behind \"unlimited talk time,\" not a rounding-up of a long single-charge number. Each battery runs up to 7 hours on its own; the swap removes the ceiling entirely.\u003c\/p\u003e\n\n[stat]Up to 590 ft range · 7 hrs per battery, unlimited with hot-swap · 21 g headset weight[\/stat]\n\n\u003ch3\u003eWhat owners actually report\u003c\/h3\u003e\n\u003cp\u003eOne detailed owner review of the Savi 8245 USB dongle configuration described real-world range covering an entire house plus roughly 70 feet down the driveway — short of the 590 ft rated maximum, which tracks with how DECT range typically performs once walls and distance replace a clear line of sight. That same reviewer noted the noise-canceling microphone held up well enough to run water and wash dishes mid-call without the other person noticing.\u003c\/p\u003e\n\n[callout type=\"honest\"]Rated range and real-world range are different numbers. Expect the Poly Savi 8245 wireless headset to comfortably cover a house or an office floor — not the full 590 ft once walls and distance are in the mix.[\/callout]\n\n\u003ch3\u003eOnly the Office base is changing — the USB dongle isn't\u003c\/h3\u003e\n\u003cp\u003ePoly merged the old single-battery Savi 8240 and the hot-swap Savi 8245 Office into one new model, the Savi 8445 Office, which now includes the extra battery as standard. If you're buying the Office (base-station) configuration of the Poly Savi 8245 wireless headset, you're buying into a line being phased out — worth comparing against the Savi 8445 Office before committing a whole department to it. The USB dongle configuration is a different story: according to Poly's own current guidance, the dongle-only Savi 8200 UC series headsets, including this one, have no planned changes and remain fully current with the D400 adapter.\u003c\/p\u003e\n\n[card title=\"Dongle stays, base is being replaced\"]The Office base configuration of the Poly Savi 8245 wireless headset is being consolidated into the newer Savi 8445 Office. The USB dongle configuration isn't part of that change — it remains a current, actively sold product.[\/card]\n\n\u003ch3\u003eThe adapter upgrade nobody mentioned\u003c\/h3\u003e\n\u003cp\u003ePoly quietly updated the USB dongle configuration to ship with the newer D400 adapter and a USB-A to USB-C adapter, replacing the original D200 dongle this product launched with. If you're comparing against an older review or listing mentioning the D200, know that current stock ships with the newer hardware.\u003c\/p\u003e\n\n\u003ch3\u003eNoise, comfort, and three wearing styles\u003c\/h3\u003e\n\u003cp\u003eAll three wearing styles — over-the-head, over-the-ear, and behind-the-neck — ship in the box on every configuration, so the Poly Savi 8245 wireless headset adapts to whoever's wearing it rather than locking one person into one style. The noise-canceling microphone runs with Close Conversation Limiting, a separate feature from noise cancellation itself: the mic filters what your caller hears, while Close Conversation Limiting keeps your own voice from carrying to the desk next to you. SoundGuard DIGITAL caps sound exposure at 118dBA, protecting your hearing from a sudden spike on the line. At 21 g, it's light enough that a full shift in any wearing style doesn't turn into ear fatigue by mid-afternoon.\u003c\/p\u003e\n\n\u003ch3\u003eSoftware, conferencing, and remote answering\u003c\/h3\u003e\n\u003cp\u003eWith Plantronics Hub or Poly Lens installed, the Poly Savi 8245 wireless headset adds a battery meter in the system tray, presence updates synced automatically across multiple softphones, and a control panel for customizing call notifications. Up to 3 additional Savi headsets can conference into a single base or dongle for training or group calls. On the Office configuration, remote hands-free answering away from the desk phone requires an HL10 handset lifter or EHS cable, sold separately.\u003c\/p\u003e\n\n\u003cp\u003eThis is the headset for someone whose calls run long enough that a single battery, however good the rating, isn't a comfortable margin — the hot-swap is the actual reason to pay for this over a standard single-battery DECT headset, not a bonus feature bolted on for the spec sheet. Pick the connectivity that matches how you take calls, and the certification that matches your platform, and the battery stops being something you think about during the day.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n\u003cli\u003ePoly Savi 8245 headset (convertible)\u003c\/li\u003e\n\u003cli\u003eTwo batteries (one installed, one for hot-swap)\u003c\/li\u003e\n\u003cli\u003eD400 USB-A DECT adapter and USB-A to USB-C adapter — USB Dongle configuration\u003c\/li\u003e\n\u003cli\u003eOffice base and charging cradle — Office Base configuration\u003c\/li\u003e\n\u003cli\u003eAC power supply, telephone interface cable — Office Base configuration\u003c\/li\u003e\n\u003cli\u003eOver-the-head headband\u003c\/li\u003e\n\u003cli\u003eBehind-the-head neckband\u003c\/li\u003e\n\u003cli\u003eEar loops and ear gels\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eSpec\u003c\/th\u003e\n\u003cth\u003eDetail\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWearing style\u003c\/td\u003e\n\u003ctd\u003eConvertible — over-the-head, over-the-ear, or behind-the-neck\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWeight\u003c\/td\u003e\n\u003ctd\u003e21 g\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWireless technology\u003c\/td\u003e\n\u003ctd\u003eDECT 6.0; Bluetooth 4.2 (Office base mobile connection)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRange\u003c\/td\u003e\n\u003ctd\u003eUp to 590 ft line of sight, up to 180 ft typical office (Office base)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eTalk time\u003c\/td\u003e\n\u003ctd\u003eUp to 7 hours per battery; unlimited with hot-swap of second battery\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMicrophone\u003c\/td\u003e\n\u003ctd\u003eNoise-canceling, with Close Conversation Limiting\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eHearing protection\u003c\/td\u003e\n\u003ctd\u003eSoundGuard DIGITAL: 118dBA cap\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eConnectivity — USB Dongle\u003c\/td\u003e\n\u003ctd\u003ePC\/Mac only, via D400 USB-A DECT adapter\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eConnectivity — Office Base\u003c\/td\u003e\n\u003ctd\u003eDesk phone + PC + Bluetooth mobile phone\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eConferencing\u003c\/td\u003e\n\u003ctd\u003eUp to 3 additional Savi headsets on one base or dongle\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRemote answering\u003c\/td\u003e\n\u003ctd\u003eOffice base only — requires HL10 handset lifter or EHS cable (sold separately)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCertification\u003c\/td\u003e\n\u003ctd\u003eUC certified, or Microsoft Teams certified\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eStatus\u003c\/td\u003e\n\u003ctd\u003eUSB Dongle: current, no planned changes. Office Base: being replaced by Savi 8445 Office\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWarranty\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware:\u003c\/strong\u003e Plantronics Hub or Poly Lens for battery meter display, presence updates across multiple softphones, and call notification customization.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eHardware:\u003c\/strong\u003e USB Dongle configuration connects to a PC or Mac via the included D400 adapter. Office Base configuration connects to a desk phone via telephone interface cable, a computer via USB, and a mobile phone via Bluetooth. Add an HL10 lifter or EHS cable separately for remote answering on the Office base.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003ePlatforms:\u003c\/strong\u003e [icon:uc] UC certified for Avaya, Cisco, IBM, Skype, and other major softphone platforms. [icon:ms-teams] Microsoft-certified configurations carry formal Teams certification.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n\u003cdetails\u003e\u003csummary\u003eHow does unlimited talk time work on the Poly Savi 8245 wireless headset?\u003c\/summary\u003e\u003cp\u003eEvery configuration ships with two batteries — one installed, one charging in the base or dongle cradle. Swap them when the active one runs low, with no interruption to the call, for effectively unlimited talk time across a shift.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eIs the Poly Savi 8245 wireless headset discontinued?\u003c\/summary\u003e\u003cp\u003eOnly the Office (base-station) configuration is being phased out, consolidated into the newer Savi 8445 Office. The USB dongle configuration remains current with no planned changes.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eWhat's the difference between the USB dongle and Office base configurations?\u003c\/summary\u003e\u003cp\u003eThe USB dongle version of the Poly Savi 8245 wireless headset connects to a PC or Mac only. The Office base version adds a desk phone and Bluetooth mobile phone connection through a full base station.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eIs the Poly Savi 8245 wireless headset certified for Microsoft Teams?\u003c\/summary\u003e\u003cp\u003eThe Microsoft-certified configuration carries formal Teams certification. The UC-certified configuration works with Avaya, Cisco, IBM, Skype, and other major platforms without a single-brand badge.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eWhat's the range of the Poly Savi 8245 wireless headset?\u003c\/summary\u003e\u003cp\u003eUp to 590 ft line of sight, about 180 ft in a typical office with walls factored in. Real-world range in a house or office often lands somewhat short of the rated maximum.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eDoes the Poly Savi 8245 wireless headset need a handset lifter?\u003c\/summary\u003e\u003cp\u003eOnly the Office base configuration connects to a desk phone, and remote hands-free answering on that connection requires an HL10 lifter or EHS cable, sold separately. The USB dongle configuration doesn't need one since it has no desk phone connection.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e","brand":"Poly","offers":[{"title":"USB Dongle \/ UC","offer_id":48820632092916,"sku":"7W6B6AA","price":307.96,"currency_code":"USD","in_stock":true},{"title":"USB Dongle \/ MS Teams","offer_id":48820632125684,"sku":"77T36AA#ABA","price":307.96,"currency_code":"USD","in_stock":true},{"title":"Office Base \/ UC","offer_id":48820632158452,"sku":"7W6D1AA#ABA","price":393.96,"currency_code":"USD","in_stock":true},{"title":"Office Base \/ MS Teams","offer_id":48820632191220,"sku":"7W069AA#ABA","price":393.96,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/Savi_8245.jpg?v=1751515953"},{"product_id":"poly-savi-7210-dect-wireless-mono-headset-desk-phones","title":"Poly Savi 7210 Mono Wireless Headset (EHS Options)","description":"\u003ch2\u003eThe Poly Savi 7210 Wireless Headset\u003c\/h2\u003e\n\n\u003cp\u003eYour office runs a mix of desk phones — some department got Avaya years ago, another's on a newer Cisco system, and nobody wants to buy three different headset models to cover all of it. The Poly Savi 7210 wireless headset solves that exact headache: one DECT headset, compatible with over 800 analog and IP desk phone models, so IT can standardize on a single SKU instead of tracking compatibility charts for every phone in the building.\u003c\/p\u003e\n\n\u003cp\u003eIt's built for one job — desk phone calls, hands-free, with real roaming range — and it does that job without the PC or mobile connectivity of its pricier Savi siblings. If your team's calls all come through a desk phone and nothing else, that's not a missing feature. It's the reason this one costs less.\u003c\/p\u003e\n\n\u003ch2\u003eDo you need a handset lifter?\u003c\/h2\u003e\n\u003cp\u003eOne real decision before checkout: how you want to answer calls when you're away from your desk.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eHeadset only.\u003c\/strong\u003e Press the button on the Poly Savi 7210 wireless headset to answer while standing at your desk — your desk phone's handset stays in its cradle the whole time.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAdd an HL10 handset lifter or EHS cable (sold separately).\u003c\/strong\u003e Either lets you answer a call remotely without touching the phone at all — worth it if you're regularly a few steps away when calls come in. Compatibility depends on your specific desk phone model, so call ahead to confirm which one you need.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eHow many desk phones does the Poly Savi 7210 wireless headset work with?\u003c\/h2\u003e\n\u003cp\u003ePoly's own compatibility documentation lists the Savi 7210 wireless headset as compatible with over 800 analog and IP desk phone models — a number that matters more than it sounds like it should if you're outfitting an office where different departments ended up on different phone systems over the years. Setup runs through a compatibility configuration switch on the base rather than a separate SKU per phone brand, so one headset model covers a genuinely mixed fleet.\u003c\/p\u003e\n\n[card title=\"One SKU, most of the office\"]With compatibility across 800+ analog and IP desk phones, the Poly Savi 7210 wireless headset is one of the rare headsets you can standardize on across a building without auditing every desk phone model first.[\/card]\n\n\u003ch3\u003eSavi 7210 vs Savi 8210 — don't assume they're the same tier\u003c\/h3\u003e\n\u003cp\u003eBoth carry the Savi name, and it's an easy assumption to make that they're the same headset at different price points. They're not. The Poly Savi 8210 connects to a desk phone, a computer, and a Bluetooth mobile phone. The Poly Savi 7210 wireless headset connects to a desk phone only — no PC softphone, no mobile pairing. If your team's calls happen entirely through the desk phone system, that's exactly the right amount of headset. If anyone needs to take softphone or mobile calls through the same device, the Savi 8210 is the one to look at instead.\u003c\/p\u003e\n\n[callout type=\"honest\"]Don't buy the Savi 7210 expecting PC or mobile connectivity because a Savi 8210 review mentioned it — this model is desk phone only. Check which connectivity your team actually needs before ordering.[\/callout]\n\n\u003ch2\u003ePoly Savi 7210 battery life and range\u003c\/h2\u003e\n\u003cp\u003eThe Poly Savi 7210 wireless headset runs up to 12 hours of talk time and up to 50 hours of standby on a single charge, with a full charge from empty taking about 3 hours. Roaming range reaches up to 400 ft line of sight, or roughly 180 ft in a typical office once walls and cubicle partitions are in the mix — DECT 6.0 at 1.9GHz keeps the connection on a frequency reserved for voice, so office Wi-Fi doesn't interfere with call quality.\u003c\/p\u003e\n\n[stat]Up to 400 ft rated range · Up to 12 hrs talk time · 800+ compatible desk phones[\/stat]\n\n\u003ch3\u003eBuilt for shared desks and training rooms\u003c\/h3\u003e\n\u003cp\u003eUp to three additional Savi 7200 series headsets can conference into a single base for training or group calls, and an adaptive power system automatically downshifts to low power when the headset is close to the base — stretching both battery life and network capacity on a busy floor with multiple units running at once. SoundGuard DIGITAL caps sound exposure at 118dBA and adds G616 anti-startle protection, cutting off sudden spikes before they hit your ear at full volume.\u003c\/p\u003e\n\n\u003cp\u003eThis is the headset for an office that's standardizing, not experimenting — a straightforward DECT system built to work across whatever desk phones are already installed, without asking anyone to learn new software or plug in a dongle. At 104 grams with an adjustable headband and telecoil hearing aid compatibility, it's built to disappear into an eight-hour shift the same way it disappears into a mixed-phone office: without anyone noticing it's there.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n\u003cli\u003ePoly Savi 7210 headset (mono, over-the-head)\u003c\/li\u003e\n\u003cli\u003eBase station and charging cradle\u003c\/li\u003e\n\u003cli\u003eTelephone interface cable\u003c\/li\u003e\n\u003cli\u003ePower supply\u003c\/li\u003e\n\u003cli\u003eQuick start guide\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eSpec\u003c\/th\u003e\n\u003cth\u003eDetail\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWearing style\u003c\/td\u003e\n\u003ctd\u003eOver-the-head, mono (single ear)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWeight\u003c\/td\u003e\n\u003ctd\u003e104 g\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWireless technology\u003c\/td\u003e\n\u003ctd\u003eDECT 6.0, 1.9GHz\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRange\u003c\/td\u003e\n\u003ctd\u003eUp to 400 ft line of sight, up to 180 ft typical office\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eTalk time\u003c\/td\u003e\n\u003ctd\u003eUp to 12 hours\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eStandby time\u003c\/td\u003e\n\u003ctd\u003eUp to 50 hours\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCharge time\u003c\/td\u003e\n\u003ctd\u003e3 hours\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMicrophone\u003c\/td\u003e\n\u003ctd\u003eFlexible boom, noise-canceling\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eHearing protection\u003c\/td\u003e\n\u003ctd\u003eSoundGuard DIGITAL: 118dBA cap, G616 anti-startle, time-weighted average\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eHearing aid compatibility\u003c\/td\u003e\n\u003ctd\u003eTelecoil (HAC) compatible\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSecurity\u003c\/td\u003e\n\u003ctd\u003eDECT Security Certified\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eConferencing\u003c\/td\u003e\n\u003ctd\u003eUp to 3 additional Savi 7200 series headsets on one base\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDesk phone compatibility\u003c\/td\u003e\n\u003ctd\u003e800+ analog and IP desk phone models\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRemote answering\u003c\/td\u003e\n\u003ctd\u003eRequires HL10 handset lifter or EHS cable (sold separately)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePart numbers\u003c\/td\u003e\n\u003ctd\u003ePoly 213010-01, HP 7W6D4AA#ABA\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWarranty\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware:\u003c\/strong\u003e No software required for core operation; headset and base pair automatically out of the box.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eHardware:\u003c\/strong\u003e Connects to a desk phone via RJ9 handset or headset port and a compatibility switch on the base. Add an HL10 handset lifter or EHS cable separately for hands-free remote answering.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003ePlatforms:\u003c\/strong\u003e Compatible with over 800 analog and IP desk phone models across major manufacturers. This is a desk-phone-only headset — it does not connect to a PC softphone or mobile phone. For that, see the Poly Savi 8210.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n\u003cdetails\u003e\u003csummary\u003eWhat's the difference between the Poly Savi 7210 and the Savi 8210?\u003c\/summary\u003e\u003cp\u003eThe Poly Savi 7210 wireless headset connects to a desk phone only. The Savi 8210 adds PC softphone and Bluetooth mobile phone connectivity on top of the desk phone connection. Choose the 7210 if desk phone calls are all you need.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eHow many desk phones does the Poly Savi 7210 wireless headset work with?\u003c\/summary\u003e\u003cp\u003ePoly's own compatibility documentation lists the Savi 7210 as compatible with over 800 analog and IP desk phone models, set up through a configuration switch on the base rather than a separate model per phone brand.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eHow long does the Poly Savi 7210 battery last?\u003c\/summary\u003e\u003cp\u003eThe Poly Savi 7210 wireless headset runs up to 12 hours of talk time and up to 50 hours of standby per charge, with a full charge from empty taking about 3 hours.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eDoes the Poly Savi 7210 wireless headset need a handset lifter?\u003c\/summary\u003e\u003cp\u003eNot for basic use — a button press on the headset answers calls at your desk. For remote hands-free answering away from the phone, add an HL10 handset lifter or EHS cable, sold separately.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eIs the Poly Savi 7210 a replacement for the Plantronics CS510?\u003c\/summary\u003e\u003cp\u003eYes. The Poly Savi 7210 wireless headset is the direct replacement for the discontinued Plantronics CS510 Mono Wireless, which is being phased out to end-of-life.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eWhat's the range of the Poly Savi 7210 wireless headset?\u003c\/summary\u003e\u003cp\u003eUp to 400 ft line of sight, or roughly 180 ft in a typical office once walls and furniture are factored in.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e","brand":"Poly","offers":[{"title":"None","offer_id":46631809548532,"sku":"7W6D4AA#ABA","price":268.96,"currency_code":"USD","in_stock":true},{"title":"Polycom EHS","offer_id":49064735965428,"sku":"7W6D4AA+APP51","price":378.96,"currency_code":"USD","in_stock":true},{"title":"Avaya EHS","offer_id":49064735998196,"sku":"7W6D4AA+A63","price":353.96,"currency_code":"USD","in_stock":true},{"title":"Cisco EHS","offer_id":49064736030964,"sku":"7W6D4AA+APC43","price":353.96,"currency_code":"USD","in_stock":true},{"title":"Yealink EHS","offer_id":49064736063732,"sku":"7W6D4AA+E36","price":353.96,"currency_code":"USD","in_stock":true},{"title":"HL10 lifter","offer_id":49064736096500,"sku":"7W6D4AA+HL10","price":353.96,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/savi_7210.jpg?v=1751515973"},{"product_id":"poly-savi-7220-dect-wireless-stereo-headset-desk-phones","title":"Poly Savi 7220 Stereo Office Wireless Headset (EHS Options)","description":"\u003ch2\u003eThe Poly Savi 7220 Wireless Headset\u003c\/h2\u003e\n\n\u003cp\u003eA loud floor doesn't stay quiet just because you're on an important call, and a mono headset leaves one ear picking up everything happening around you. The Poly Savi 7220 wireless headset covers both ears instead — the stereo sibling to Poly's Savi 7200 series, built for desk phone offices where the ambient noise is part of the problem, not just background texture.\u003c\/p\u003e\n\n\u003cp\u003eSame DECT reliability as the rest of the Savi 7200 line, same 800+ desk phone compatibility, same roaming range — the only real difference from its mono counterpart is that both ears are covered instead of one. That sounds like a small thing until you're on hour six of a shift on a busy call floor.\u003c\/p\u003e\n\n\u003ch2\u003eBuild the exact Savi 7220 setup you need\u003c\/h2\u003e\n\u003cp\u003eOne decision that actually matters: how you want to answer calls when you're away from your desk.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eHeadset only.\u003c\/strong\u003e Answer with a button press at your desk — your desk phone handset stays untouched.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e+ HL10 handset lifter bundle.\u003c\/strong\u003e Works with virtually any desk phone to answer remotely, mechanically lifting the handset when you press the headset button.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e+ Polycom EHS bundle.\u003c\/strong\u003e Skips the mechanical lifter entirely on supported Polycom desk phones, using an electronic hookswitch connection instead.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e+ Cisco EHS bundle.\u003c\/strong\u003e The same electronic hookswitch approach, wired for Cisco desk phone systems.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eMono or stereo — which Savi 7200 fits your office?\u003c\/h2\u003e\n\u003cp\u003eThe Poly Savi 7220 wireless headset is the stereo model, covering both ears with oversized speakers — the right call for open floors, contact centers, or anywhere ambient noise competes with the person on the line. The mono Savi 7210 leaves one ear open, which matters if you need to hear a colleague walk up or catch an announcement over the office PA. Neither is objectively better; they're built for different rooms.\u003c\/p\u003e\n\n[compare]\u003cdiv\u003e\n\u003cstrong\u003eSavi 7220 (Stereo)\u003c\/strong\u003e\u003cbr\u003eBoth ears covered. Best for loud offices and contact centers where blocking ambient noise matters more than hearing the room.\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003eSavi 7210 (Mono)\u003c\/strong\u003e\u003cbr\u003eOne ear open. Best for quieter offices where staying aware of coworkers and surroundings matters.\u003c\/div\u003e[\/compare]\n\n\u003ch3\u003eCompatible with over 800 desk phones — without buying a different headset per department\u003c\/h3\u003e\n\u003cp\u003ePoly's own compatibility documentation lists the Savi 7220 wireless headset as working with more than 800 analog and IP desk phone models, configured through a switch on the base rather than a phone-specific SKU. For an office where different departments ended up on different phone systems over the years — a common, expensive mess to sort out — that means one headset model can standardize the whole building instead of matching brands one by one.\u003c\/p\u003e\n\n[stat]Up to 400 ft rated range · Up to 12 hrs talk time · 800+ compatible desk phones[\/stat]\n\n\u003ch3\u003eDon't assume it connects to your computer or mobile phone\u003c\/h3\u003e\n\u003cp\u003eThe Poly Savi 7220 wireless headset connects to a desk phone only — no PC softphone, no Bluetooth mobile pairing. It's easy to see \"Savi\" and assume it behaves like the Savi 8220, which adds both. If your team needs to take softphone or mobile calls through the same headset, the 8220 is the model to look at instead; if desk phone calls are the whole job, the 7220 does that job for less.\u003c\/p\u003e\n\n[callout type=\"honest\"]This is a desk-phone-only headset. If anyone on your team also needs PC softphone or mobile connectivity, check the Savi 8220 before ordering — don't assume the Savi name means the same connectivity across every model in the line.[\/callout]\n\n\u003ch3\u003eBattery life, range, and what happens a few years in\u003c\/h3\u003e\n\u003cp\u003eThe Poly Savi 7220 wireless headset runs up to 12 hours of talk time and up to 50 hours of standby on a 600mAh internal battery, with a full charge from empty taking about 3 hours. Roaming range reaches up to 400 ft line of sight, roughly 180 ft in a typical office once walls and cubicle partitions are factored in — DECT technology keeps the connection on a frequency reserved for voice, so office Wi-Fi doesn't interfere with call quality. Security runs on 64-bit encryption with DECT Security Certification.\u003c\/p\u003e\n\n[card title=\"Batteries wear out — this one doesn't mean buying a new headset\"]Poly sells a battery replacement kit with a removal tool specifically for the Savi 7200 series. A few years into daily use, a fresh battery brings the Poly Savi 7220 wireless headset back to full spec instead of needing a full replacement.[\/card]\n\n\u003cp\u003eUp to three additional Savi 7200 series headsets can conference into a single base for training or group calls, and an adaptive power system automatically downshifts to low power near the base to stretch both battery life and network capacity across multiple units on a busy floor. SoundGuard DIGITAL caps sound exposure at 118dBA and adds anti-startle protection against sudden spikes, so a bad connection on the other end doesn't come through at full volume.\u003c\/p\u003e\n\n\u003cp\u003eAt 138 grams with soft leatherette ear cushions and an adjustable headband, this is built for the shift, not the demo — a stereo DECT headset that disappears into a loud call floor the same way the mono version disappears into a quiet one. For an office standardizing across a mixed fleet of desk phones with real background noise to deal with, that's the whole case.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n\u003cli\u003ePoly Savi 7220 headset (stereo, over-the-head)\u003c\/li\u003e\n\u003cli\u003eBase station and charging cradle\u003c\/li\u003e\n\u003cli\u003eTelephone interface cable\u003c\/li\u003e\n\u003cli\u003ePower supply\u003c\/li\u003e\n\u003cli\u003eHL10 handset lifter — HL10 bundle only\u003c\/li\u003e\n\u003cli\u003ePolycom EHS cable — Polycom EHS bundle only\u003c\/li\u003e\n\u003cli\u003eCisco EHS cable — Cisco EHS bundle only\u003c\/li\u003e\n\u003cli\u003eQuick start guide\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eSpec\u003c\/th\u003e\n\u003cth\u003eDetail\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWearing style\u003c\/td\u003e\n\u003ctd\u003eOver-the-head, stereo (binaural)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWeight\u003c\/td\u003e\n\u003ctd\u003e138 g\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWireless technology\u003c\/td\u003e\n\u003ctd\u003eDECT 6.0, 1.9GHz\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRange\u003c\/td\u003e\n\u003ctd\u003eUp to 400 ft line of sight, up to 180 ft typical office\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eTalk time\u003c\/td\u003e\n\u003ctd\u003eUp to 12 hours\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eStandby time\u003c\/td\u003e\n\u003ctd\u003eUp to 50 hours\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCharge time\u003c\/td\u003e\n\u003ctd\u003e3 hours\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eBattery\u003c\/td\u003e\n\u003ctd\u003e600mAh lithium-ion polymer, replaceable\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMicrophone\u003c\/td\u003e\n\u003ctd\u003eFlexible boom, noise-canceling\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eHearing protection\u003c\/td\u003e\n\u003ctd\u003eSoundGuard DIGITAL: 118dBA cap, anti-startle protection\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eHearing aid compatibility\u003c\/td\u003e\n\u003ctd\u003eTelecoil (HAC) compatible\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSecurity\u003c\/td\u003e\n\u003ctd\u003e64-bit encryption, DECT Security Certified\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eConferencing\u003c\/td\u003e\n\u003ctd\u003eUp to 3 additional Savi 7200 series headsets on one base\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDesk phone compatibility\u003c\/td\u003e\n\u003ctd\u003e800+ analog and IP desk phone models\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRemote answering\u003c\/td\u003e\n\u003ctd\u003eRequires HL10 handset lifter or EHS cable (bundle options above, or sold separately)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePart numbers\u003c\/td\u003e\n\u003ctd\u003ePoly 213020-01, HP 7W6D5AA#ABA\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWarranty\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware:\u003c\/strong\u003e No software required for core operation; headset and base pair automatically out of the box.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eHardware:\u003c\/strong\u003e Connects to a desk phone via RJ9 handset or headset port with a compatibility switch on the base. HL10 lifter or Polycom\/Cisco EHS cable available as a bundle for remote hands-free answering.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003ePlatforms:\u003c\/strong\u003e Compatible with over 800 analog and IP desk phone models across major manufacturers. This is a desk-phone-only headset — no PC softphone or mobile phone connectivity. For that, see the Poly Savi 8220.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n\u003cdetails\u003e\u003csummary\u003eWhat's the difference between the Poly Savi 7220 and Savi 7210?\u003c\/summary\u003e\u003cp\u003eThe Poly Savi 7220 wireless headset is stereo, covering both ears — better for loud offices and call centers. The Savi 7210 is mono, leaving one ear open to hear your surroundings. Both connect to a desk phone only, with the same range and battery life.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eDoes the Poly Savi 7220 wireless headset connect to a computer or mobile phone?\u003c\/summary\u003e\u003cp\u003eNo. The Poly Savi 7220 wireless headset connects to a desk phone only. For PC softphone and Bluetooth mobile connectivity, look at the Savi 8220 instead.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eHow many desk phones is the Poly Savi 7220 wireless headset compatible with?\u003c\/summary\u003e\u003cp\u003ePoly's own compatibility documentation lists the Savi 7220 as compatible with over 800 analog and IP desk phone models, set through a configuration switch on the base rather than a phone-specific model.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eHow long does the Poly Savi 7220 battery last?\u003c\/summary\u003e\u003cp\u003eThe Poly Savi 7220 wireless headset runs up to 12 hours of talk time and up to 50 hours of standby per charge, with a full charge from empty taking about 3 hours. The battery is replaceable rather than sealed into the headset.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eDo I need a handset lifter for the Poly Savi 7220 wireless headset?\u003c\/summary\u003e\u003cp\u003eOnly for remote hands-free answering away from your desk. A button press on the headset answers calls at your desk without one; an HL10 lifter or EHS cable adds remote answering, available bundled or sold separately.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eWhat's the range of the Poly Savi 7220 wireless headset?\u003c\/summary\u003e\u003cp\u003eUp to 400 ft line of sight, or roughly 180 ft in a typical office once walls and cubicle partitions are factored in.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e","brand":"Poly","offers":[{"title":"None","offer_id":46631809777908,"sku":"7W6D5AA#ABA","price":284.96,"currency_code":"USD","in_stock":true},{"title":"Polycom EHS","offer_id":49064736948468,"sku":"7W6D5AA+APP51","price":394.96,"currency_code":"USD","in_stock":true},{"title":"Cisco EHS","offer_id":49064736981236,"sku":"7W6D5AA+APC43","price":369.96,"currency_code":"USD","in_stock":true},{"title":"HL10 lifter","offer_id":49064737014004,"sku":"7W6D5AA+HL10","price":369.96,"currency_code":"USD","in_stock":true},{"title":"Avaya EHS","offer_id":49064737046772,"sku":"7W6D5AA+A63","price":369.96,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/savi_7220.jpg?v=1751515975"},{"product_id":"poly-plantronics-encorepro-310-mono-call-center-headset","title":"Poly EncorePro 310 Mono Wired Headset","description":"\u003ch2\u003eThe Poly EncorePro 310 catches muted calls\u003c\/h2\u003e\n\n\u003cp\u003eEvery call center has the moment where an agent talks for ten seconds before realizing mute never came off, and the customer on the other end heard exactly none of it. The Poly EncorePro 310 is built to catch that before it costs the call — Poly markets its Dynamic Mute Alert as the only verbal mute alert in this class of headset, speaking up the instant you start talking while muted, so the agent knows in real time instead of finding out from an annoyed customer.\u003c\/p\u003e\n\n\u003cp\u003eIt's the mono model in Poly's EncorePro 300 series, the newer entry-tier line built for high-volume contact centers — priced below the established EncorePro 500 series without dropping the things that actually affect a shift: a noise-canceling boom mic, acoustic protection against sudden loud bursts on the line, and soft, replaceable foam cushions. The EncorePro 310 comes three ways — a Quick Disconnect version for desk phones, and USB-A or USB-C versions for softphones — and the connection you pick changes more than just the cable.\u003c\/p\u003e\n\n\u003ch2\u003eBuild the exact EncorePro 310 you need\u003c\/h2\u003e\n\n\u003cp\u003eThree connection types, one for desk phones and two for computers — pick based on what your team is actually plugging into.\u003c\/p\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eQuick Disconnect (QD) — 77T43AA.\u003c\/strong\u003e For desk phones with a bottom cord or amplifier. The QD connector itself is tested to over 30,000 disconnect cycles, but the cord or amplifier that connects it to your phone is sold separately — confirm what your desk phone needs before ordering.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003e[icon:usb-a] USB-A — 767G1AA.\u003c\/strong\u003e Plugs straight into a computer for softphone use. Includes inline controls for answer\/end, volume, and mute, plus the verbal Dynamic Mute Alert. The pick for most standard desktops and older laptops.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003e[icon:usb-c] USB-C — 760Q8AA.\u003c\/strong\u003e Same inline controls and Dynamic Mute Alert as the USB-A version, built for newer laptops and USB-C ports. Identical audio and features — the connector is the only difference.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eDoes the EncorePro 310 tell you when you're muted?\u003c\/h2\u003e\n\n\u003cp\u003eOn the USB versions, yes — the Poly EncorePro 310 includes a Dynamic Mute Alert that verbally tells you you're muted the moment you start talking, a feature Poly positions as unique among headsets in this price tier. It's a small thing that solves a real, recurring problem: an agent talking into dead air for a full sentence before checking the mute light.\u003c\/p\u003e\n\n[callout type=\"honest\"]There's a wrinkle worth checking before you order. Poly's own USB listings describe the Dynamic Mute Alert clearly, but at least two independent resellers mark it \"(USB only)\" in their spec sheets — meaning the QD version, which connects to a desk phone rather than a computer, may not carry the verbal alert at all. If the mute alert is the reason you're buying this headset, confirm it applies to the QD version for your specific phone setup before committing to that variant.[\/callout]\n\n\u003ch3\u003eThe QD version needs a cord you'll buy separately\u003c\/h3\u003e\n\n\u003cp\u003eUnlike some Poly Quick Disconnect bundles that ship with the phone cable included, the EncorePro 310 QD does not — you'll need to add a bottom cord or amplifier that matches your specific desk phone. It's an easy thing to miss if you've bought bundled QD headsets before and expect the cable to just be in the box.\u003c\/p\u003e\n\n\u003ch2\u003eIs the EncorePro 310 built to last in a call center?\u003c\/h2\u003e\n\n\u003cp\u003ePoly rates the EncorePro 310's Quick Disconnect connector for more than 30,000 disconnect cycles, which is the number that actually matters in a high-turnover contact center where headsets get unplugged and replugged dozens of times a shift.\u003c\/p\u003e\n\n[stat]30,000+ QD disconnect cycles[\/stat]\n\n\u003cp\u003eBeyond the connector, acoustic protection (SoundGuard, with SoundGuard Digital G616 on the USB models) limits sudden spikes above 118 dBA coming through the line, and wideband audio up to 6,800 Hz keeps voices sounding natural rather than compressed. The ear cushions are foam and replaceable, which matters for the total cost of running dozens of these through a shared fleet — you're not replacing the whole headset when a cushion wears out.\u003c\/p\u003e\n\n[compare]\n\u003cdiv\u003e\n\u003cstrong\u003eQD — for desk phones\u003c\/strong\u003e\u003cbr\u003eConnects to a desk phone via a separately-purchased bottom cord or amplifier. 30,000-cycle QD connector for frequent unplugging.\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003eUSB-A \/ USB-C — for computers\u003c\/strong\u003e\u003cbr\u003ePlugs straight into a computer for softphone calls. Inline controls and the verbal Dynamic Mute Alert included.\u003c\/div\u003e\n[\/compare]\n\n\u003ch3\u003eMono, so one ear stays open\u003c\/h3\u003e\n\n\u003cp\u003eThe EncorePro 310 is monaural — one ear covered, the other open — which keeps an agent aware of a supervisor or a colleague nearby, at the tradeoff of blocking less room noise than a stereo headset would. If both ears covered fits your floor better, Poly's EncorePro 300 series also includes a stereo sibling, the EncorePro 320, built on the same platform.\u003c\/p\u003e\n\n\u003ch3\u003eManage a fleet without walking the floor\u003c\/h3\u003e\n\n[card title=\"Fleet management, if you need it\"]The USB versions of the EncorePro 310 work with Plantronics Hub out of the box for basic settings and firmware updates. For larger deployments, Poly's Manager Pro software (sold separately) lets IT remotely adjust settings, monitor usage, and maintain every headset on the floor without physically touching each one — the kind of thing that matters once you're past a handful of seats and into dozens.[\/card]\n\n\u003cp\u003eThe EncorePro 310 is the headset for a contact center watching both the budget and the return rate — a durable QD connector rated for real daily use, acoustic protection that keeps a long shift from wearing on an agent's ears, and on the USB versions, a mute alert that quietly prevents one of the most common, most embarrassing call center mistakes. Pick the connection that matches your phones or your computers, and it's ready to deploy across the floor, backed by HeadsetPlus's lifetime support.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n  \u003cli\u003ePoly EncorePro 310 mono headset with flexible noise-canceling boom mic\u003c\/li\u003e\n  \u003cli\u003eFoam ear cushion (fitted, replaceable)\u003c\/li\u003e\n  \u003cli\u003eQuick start guide\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe QD version does not include a bottom cord or amplifier — that's purchased separately based on your specific desk phone. The USB-A and USB-C versions include the attached USB cable with inline controls; no external adapter needed.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n  \u003ctbody\u003e\n    \u003ctr\u003e\n\u003cth\u003eType\u003c\/th\u003e\n\u003ctd\u003eMonaural (single-ear), over-the-head, on-ear\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eSeries\u003c\/th\u003e\n\u003ctd\u003ePoly EncorePro 300 Series (entry tier, below the EncorePro 500 series)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMicrophone\u003c\/th\u003e\n\u003ctd\u003eFlexible noise-canceling boom, voice-optimized frequency response\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnector\u003c\/th\u003e\n\u003ctd\u003eQD (Quick Disconnect, rated 30,000+ cycles), USB-A, or USB-C\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eQD connection\u003c\/th\u003e\n\u003ctd\u003eRequires a bottom cord or amplifier matched to your desk phone, sold separately\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eControls (USB versions)\u003c\/th\u003e\n\u003ctd\u003eInline answer\/end, volume, mute; visual call indicator (green = on call, red = muted); verbal Dynamic Mute Alert\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eAudio\u003c\/th\u003e\n\u003ctd\u003eWideband up to 6,800 Hz\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eAcoustic protection\u003c\/th\u003e\n\u003ctd\u003eSoundGuard; SoundGuard Digital with G616 and TWA on USB versions — limits sound spikes above 118 dBA\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eComfort\u003c\/th\u003e\n\u003ctd\u003eSoft foam ear cushion (replaceable), lightweight build\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eSoftware\u003c\/th\u003e\n\u003ctd\u003ePlantronics Hub (USB versions); Poly Manager Pro for remote fleet management (sold separately)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003ePlatform (USB versions)\u003c\/th\u003e\n\u003ctd\u003eWindows and macOS compatible; works with major softphone\/UC platforms\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003ePart numbers\u003c\/th\u003e\n\u003ctd\u003eQD: 77T43AA (old 214572-01); USB-A: 767G1AA (old 214568-01); USB-C: 760Q8AA (old 214569-01)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWarranty\u003c\/th\u003e\n\u003ctd\u003eManufacturer warranty, plus HeadsetPlus lifetime technical support\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware.\u003c\/strong\u003e The USB versions of the EncorePro 310 work with Plantronics Hub for basic setup and firmware, and with major softphone and UC platforms for call handling. For larger fleets, Poly Manager Pro (sold separately) adds remote configuration and monitoring across every headset on the floor.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eHardware.\u003c\/strong\u003e The QD version connects to a desk phone through a bottom cord or amplifier purchased separately and matched to your specific phone model. The USB-A and USB-C versions connect directly to a computer with no external hardware required.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003ePlatforms.\u003c\/strong\u003e The EncorePro 310 is built for contact centers and office environments running high call volumes, where connector durability, acoustic protection, and mute-alert accuracy matter more than premium materials.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the EncorePro 310 need an amplifier for my desk phone?\u003c\/summary\u003e\u003cp\u003eThe QD version of the Poly EncorePro 310 requires a bottom cord or amplifier to connect to a desk phone, and that cord is not included — it's sold separately and depends on your specific phone model. Confirm the right cord before ordering to avoid a return.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eIs the Dynamic Mute Alert available on the EncorePro 310 QD?\u003c\/summary\u003e\u003cp\u003eIt's confirmed on the USB-A and USB-C versions of the EncorePro 310. Some manufacturer spec sheets list the Dynamic Mute Alert as USB-only, so if that feature is the reason you're buying, confirm with your supplier whether the QD version includes it before choosing that connection type.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat's the difference between the EncorePro 310 and the EncorePro 320?\u003c\/summary\u003e\u003cp\u003eThe EncorePro 310 is the mono model in Poly's EncorePro 300 series, covering one ear so you stay aware of the room. The EncorePro 320 is the stereo sibling in the same series, covering both ears for more isolation. Both share the same connector options and Dynamic Mute Alert.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the EncorePro 310 work with softphones like Zoom and Teams?\u003c\/summary\u003e\u003cp\u003eYes. The USB-A and USB-C versions of the EncorePro 310 connect directly to a computer and work with major softphone and UC platforms, with inline controls for answer\/end, volume, and mute built into the cable.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eHow durable is the EncorePro 310 for a busy call center?\u003c\/summary\u003e\u003cp\u003ePoly rates the EncorePro 310's Quick Disconnect connector for more than 30,000 disconnect cycles, which is built for environments where headsets get unplugged and replugged repeatedly through a shift. Acoustic protection also guards against sudden volume spikes coming through the line.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e","brand":"Poly","offers":[{"title":"Quick Disconnect (QD)","offer_id":48800531742964,"sku":"77T43AA","price":49.96,"currency_code":"USD","in_stock":true},{"title":"USB-A","offer_id":48800531775732,"sku":"767G1AA","price":89.95,"currency_code":"USD","in_stock":true},{"title":"USB-C","offer_id":48800531808500,"sku":"760Q8AA","price":89.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/214572-01.jpg?v=1751516044"},{"product_id":"poly-plantronics-encorepro-320-stereo-call-center-headset","title":"Poly EncorePro 320 Stereo Wired Headset","description":"\u003ch2\u003eThe Poly EncorePro 320 covers both ears\u003c\/h2\u003e\n\n\u003cp\u003eA mono headset works fine until the floor gets loud enough that one open ear stops being a feature and starts being a distraction — the neighbor's call bleeding into yours, the printer, the general hum of forty people talking at once. The Poly EncorePro 320 is the fix built for exactly that moment: the stereo model in Poly's EncorePro 300 series, covering both ears so the room fades and the call is what's left.\u003c\/p\u003e\n\n\u003cp\u003eIt's the binaural sibling of the EncorePro 310, built on the same entry-tier platform — the same noise-canceling boom mic, the same acoustic protection against sudden line noise, the same Dynamic Mute Alert that speaks up if you start talking while muted. The difference is one ear or two, and it comes in two connection types: Quick Disconnect for desk phones, and USB-A for softphones.\u003c\/p\u003e\n\n\u003ch2\u003eBuild the exact EncorePro 320 you need\u003c\/h2\u003e\n\n\u003cp\u003eTwo connection types — pick based on what you're actually plugging into.\u003c\/p\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eQuick Disconnect (QD) — 77T26AA.\u003c\/strong\u003e For desk phones. Requires a Plantronics M22 Vista amplifier or bottom cable between the headset and the phone, purchased separately. The QD connector is rated for heavy daily disconnect use.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003e[icon:usb-a] USB-A, UC — 767G0AA.\u003c\/strong\u003e Plugs straight into a computer for softphone use. Includes inline controls for answer\/end, volume, and mute, plus the Dynamic Mute Alert. Works with major UC platforms out of the box.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eEncorePro 320 or the mono EncorePro 310?\u003c\/h2\u003e\n\n\u003cp\u003eMost people default to the mono EncorePro 310 because it's the familiar shape of a call center headset — but on a genuinely loud floor, that open ear is picking up everything the stereo model would have blocked. Per IP Phone Warehouse's breakdown of the EncorePro 300 series, mono headsets leave an ear open so the wearer stays in touch with their surroundings, while stereo headsets improve focus by covering both ears. The right call depends on how loud your floor actually is, not which one looks more like the headset everyone already owns.\u003c\/p\u003e\n\n[compare]\n\u003cdiv\u003e\n\u003cstrong\u003eEncorePro 320 — stereo (both ears)\u003c\/strong\u003e\u003cbr\u003eCovers both ears to block more room noise and sharpen focus. For open floors, high call volume, or agents who report the room is distracting.\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003eEncorePro 310 — mono (one ear)\u003c\/strong\u003e\u003cbr\u003eLeaves one ear open to stay aware of a supervisor or nearby colleague. For quieter offices or roles that need to hear the room too.\u003c\/div\u003e\n[\/compare]\n\n\u003cp\u003eNeither the EncorePro 320 nor the EncorePro 310 uses active noise cancellation — the stereo model's advantage is passive isolation from covering both ears, not electronics erasing the room. It's real, but it's a physical seal, not ANC.\u003c\/p\u003e\n\n\u003ch3\u003eThe QD version needs an amplifier or cable\u003c\/h3\u003e\n\n[callout type=\"honest\"]The EncorePro 320 QD requires a Plantronics M22 Vista amplifier or a bottom cable to connect to a desk phone — neither is included, so budget for it separately. There's also a wrinkle worth checking before you order for the mute alert specifically: Poly's own listings describe the Dynamic Mute Alert on the USB version clearly, but some manufacturer spec sheets mark that feature USB-only. If the verbal mute alert is the reason you're choosing the EncorePro 320, confirm with your supplier whether the QD version carries it before committing to that connection type.[\/callout]\n\n\u003ch3\u003eBuilt for the disconnect-heavy shift\u003c\/h3\u003e\n\n\u003cp\u003eThe same durability the EncorePro 310 carries applies here — a Quick Disconnect connector built for repeated unplugging through a shift, SoundGuard acoustic protection (SoundGuard Digital with G616 on the USB version) limiting sudden spikes above 118 dBA, and wideband audio up to 6,800 Hz so voices come through clear rather than compressed. Foam ear cushions are replaceable, which keeps a shared fleet running without swapping whole headsets over a worn cushion.\u003c\/p\u003e\n\n\u003ch3\u003eManage a fleet without walking the floor\u003c\/h3\u003e\n\n[card title=\"Optional fleet management\"]The USB version of the EncorePro 320 works with Plantronics Hub for basic setup and firmware. For larger contact centers, Poly's Manager Pro software (sold separately) lets IT remotely configure, monitor, and maintain every headset on the floor — worth it once you're deploying more than a handful of seats.[\/card]\n\n\u003cp\u003eThe EncorePro 320 is the headset for a floor where a mono model isn't cutting it anymore — both ears covered for real focus, the same mute-alert safety net as its mono sibling, and a QD connector built to survive the disconnect-heavy pace of a call center shift. Pick the connection that matches your phones or your computers, and it's ready to deploy, backed by HeadsetPlus's lifetime support.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n  \u003cli\u003ePoly EncorePro 320 stereo headset with flexible noise-canceling boom mic\u003c\/li\u003e\n  \u003cli\u003eFoam ear cushions (fitted, both ears, replaceable)\u003c\/li\u003e\n  \u003cli\u003eQuick start guide\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe QD version does not include the M22 Vista amplifier or bottom cable — that's purchased separately. The USB-A version includes the attached cable with inline controls; no external adapter needed.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n  \u003ctbody\u003e\n    \u003ctr\u003e\n\u003cth\u003eType\u003c\/th\u003e\n\u003ctd\u003eBinaural (stereo, both-ear), over-the-head, on-ear\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eSeries\u003c\/th\u003e\n\u003ctd\u003ePoly EncorePro 300 Series (entry tier)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMicrophone\u003c\/th\u003e\n\u003ctd\u003eFlexible noise-canceling boom, voice-optimized frequency response\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnector\u003c\/th\u003e\n\u003ctd\u003eQD (Quick Disconnect) or USB-A\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eQD connection\u003c\/th\u003e\n\u003ctd\u003eRequires a Plantronics M22 Vista amplifier or bottom cable, sold separately\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eControls (USB version)\u003c\/th\u003e\n\u003ctd\u003eInline answer\/end, volume, mute; Dynamic Mute Alert\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eNoise handling\u003c\/th\u003e\n\u003ctd\u003ePassive isolation from covering both ears (not active noise cancellation); noise-canceling microphone for outgoing voice\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eAudio\u003c\/th\u003e\n\u003ctd\u003eWideband up to 6,800 Hz\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eAcoustic protection\u003c\/th\u003e\n\u003ctd\u003eSoundGuard; SoundGuard Digital with G616 on the USB version — limits spikes above 118 dBA\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eComfort\u003c\/th\u003e\n\u003ctd\u003eSoft foam ear cushions on both ears (replaceable), lightweight build\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eSoftware\u003c\/th\u003e\n\u003ctd\u003ePlantronics Hub (USB version); Poly Manager Pro for remote fleet management (sold separately)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003ePlatform (USB version)\u003c\/th\u003e\n\u003ctd\u003eWindows and macOS compatible; UC-certified for major softphone platforms\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMono alternative\u003c\/th\u003e\n\u003ctd\u003eEncorePro 310 (single-ear version, same series)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003ePart numbers\u003c\/th\u003e\n\u003ctd\u003eQD: 77T26AA (old 214573-01); USB-A: 767G0AA (old 214570-01)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWarranty\u003c\/th\u003e\n\u003ctd\u003eManufacturer warranty, plus HeadsetPlus lifetime technical support\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware.\u003c\/strong\u003e The USB-A version of the EncorePro 320 works with Plantronics Hub for setup and firmware, and is UC-certified for major softphone platforms. Poly Manager Pro (sold separately) adds remote configuration and monitoring across a full fleet.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eHardware.\u003c\/strong\u003e The QD version connects to a desk phone through a Plantronics M22 Vista amplifier or bottom cable, purchased separately and matched to your phone. The USB-A version connects directly to a computer with no external hardware required.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003ePlatforms.\u003c\/strong\u003e The EncorePro 320 suits call centers and offices where room noise is a real problem — open floors, high call volume, and any environment where a mono headset was already leaving too much noise on the line.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the EncorePro 320 need an amplifier?\u003c\/summary\u003e\u003cp\u003eThe QD version of the Poly EncorePro 320 requires a Plantronics M22 Vista amplifier or a bottom cable to connect to a desk phone, and neither is included — both are sold separately. The USB-A version needs no amplifier; it connects directly to a computer.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat's the difference between the EncorePro 320 and the EncorePro 310?\u003c\/summary\u003e\u003cp\u003eThe EncorePro 320 is stereo, covering both ears to block more room noise and improve focus. The EncorePro 310 is mono, leaving one ear open to stay aware of the room. Both are in Poly's EncorePro 300 series and share the same connector options and Dynamic Mute Alert.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the EncorePro 320 have active noise cancellation?\u003c\/summary\u003e\u003cp\u003eNo. The Poly EncorePro 320 uses passive isolation from covering both ears, not active noise cancellation. Its microphone is separately noise-canceling for outgoing voice, but there's no electronic system blocking the room the way ANC headsets do.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eIs the Dynamic Mute Alert available on the EncorePro 320 QD?\u003c\/summary\u003e\u003cp\u003eIt's confirmed on the USB-A version of the EncorePro 320. Some manufacturer spec sheets list the Dynamic Mute Alert as USB-only, so if that feature is the deciding factor, confirm with your supplier whether the QD version includes it before choosing that connection type.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the EncorePro 320 work with softphones?\u003c\/summary\u003e\u003cp\u003eYes. The USB-A version of the EncorePro 320 connects directly to a computer and is UC-certified for major softphone and UC platforms, with inline controls for answer\/end, volume, and mute built into the cable.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e","brand":"Poly","offers":[{"title":"Quick Disconnect (QD)","offer_id":48800573063412,"sku":"77T26AA","price":51.99,"currency_code":"USD","in_stock":true},{"title":"USB-A","offer_id":48800573096180,"sku":"767G0AA","price":49.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/214573-01.jpg?v=1751516108"},{"product_id":"sennheiser-sd-pro-2-wireless-headset","title":"EPOS Sennheiser SD Pro 2 Wireless Binaural Headset (Microsoft Certified)","description":"\u003ch2\u003eThe EPOS Sennheiser SD Pro 2 Wireless Headset\u003c\/h2\u003e\n\n\u003cp\u003eAn office running Skype for Business or Lync — and some still are, on-premises — doesn't have many current headset options built specifically for it. The EPOS Sennheiser SD Pro 2 wireless headset is one of the few, a dual-connectivity DECT headset for desk phone and softphone that was purpose-certified for Microsoft's Lync and Skype for Business platforms.\u003c\/p\u003e\n\n\u003cp\u003eIt's a double-sided, binaural design with the same core hardware as the Sennheiser DW Pro 2 sold in Europe — a newer base is the only real difference between the two. If your organization migrated to Teams years ago, this isn't the certified headset for that platform; it's built for the Microsoft UC generation that came before it.\u003c\/p\u003e\n\n\u003ch2\u003eDo you need a handset lifter?\u003c\/h2\u003e\n\u003cp\u003eOne real decision before checkout: how you want to answer desk phone calls when you're away from your desk.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eHeadset only.\u003c\/strong\u003e Answer with a button press at your desk — the desk phone handset stays untouched.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAdd an HSL10 handset lifter or TCI 01 electronic hook-switch interface (sold separately).\u003c\/strong\u003e Either lets you answer remotely without touching the phone. Compatibility depends on your desk phone model, so call ahead to confirm which one you need.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eWhat \"MS Teams Certified\" actually means for this headset\u003c\/h2\u003e\n\u003cp\u003eThe EPOS Sennheiser SD Pro 2 wireless headset is certified for Microsoft Lync and Skype for Business — not Microsoft Teams. The \"ML\" in its name reflects that Lync-era certification. If your team runs Teams, this headset will likely still function over its USB softphone connection, but it doesn't carry Teams-specific certification, and Microsoft retired Skype for Business Online in 2021. This is the right headset for an organization still running Skype for Business Server on-premises, or one that simply needs solid dual-connectivity DECT hardware and doesn't need a Teams-specific badge.\u003c\/p\u003e\n\n[callout type=\"honest\"]This headset is certified for Microsoft Lync and Skype for Business, not Microsoft Teams. If your organization is on Teams and needs formal Teams certification, look elsewhere in our catalog — this is legacy Microsoft UC certification, not current.[\/callout]\n\n\u003ch3\u003eDual connectivity: desk phone and softphone, one touch to switch\u003c\/h3\u003e\n\u003cp\u003eA single button on the base switches between your desk phone and your computer's softphone connection, with the included USB cable handling the PC side. Up to four EPOS Sennheiser SD Pro 2 headsets can pair to one base for conference calls or hot desking, letting different people share the same base station across shifts or desks.\u003c\/p\u003e\n\n\u003ch2\u003eRange, battery, and call quality\u003c\/h2\u003e\n\u003cp\u003eThe EPOS Sennheiser SD Pro 2 wireless headset reaches up to 590 ft (180m) line of sight, dropping to a real 180 ft (55m) in a typical office once walls and cubicles are factored in — DECT's protected frequency band means it won't compete with office Wi-Fi. Talk time runs up to 12 hours in narrowband mode or up to 8 hours in wideband mode, with fast charging delivering 50% battery in just 20 minutes.\u003c\/p\u003e\n\n[stat]Up to 590 ft line-of-sight range · Up to 12 hrs narrowband talk time · 50% charge in 20 minutes[\/stat]\n\n\u003ch3\u003eVoice clarity and hearing protection\u003c\/h3\u003e\n\u003cp\u003eAn ultra noise-canceling microphone paired with Digital Signal Processing keeps your voice clear on the caller's end, even in a busier office environment. ActiveGard technology protects your hearing from sudden volume spikes on the line — a sudden loud noise or bad connection won't hit your ear at full force. Extra-soft leatherette ear cushions and an adjustable headband are built for full-day wear.\u003c\/p\u003e\n\n\u003cp\u003eThis is a headset for an organization with a specific, real need: dual desk phone and softphone connectivity, built on genuinely long DECT range, without paying for a Teams certification that a Skype for Business or Lync environment doesn't need. If that's your setup, it's dependable, proven hardware — just go in knowing exactly which Microsoft platform it was actually built for.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n\u003cli\u003eEPOS Sennheiser SD Pro 2 ML headset (binaural)\u003c\/li\u003e\n\u003cli\u003eBase station and charging cradle\u003c\/li\u003e\n\u003cli\u003eUSB cable\u003c\/li\u003e\n\u003cli\u003eTelephone interface cable\u003c\/li\u003e\n\u003cli\u003ePower supply\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eSpec\u003c\/th\u003e\n\u003cth\u003eDetail\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWearing style\u003c\/td\u003e\n\u003ctd\u003eBinaural, double-sided, on-ear\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWireless technology\u003c\/td\u003e\n\u003ctd\u003eDECT, protected frequency band\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRange\u003c\/td\u003e\n\u003ctd\u003eUp to 590 ft \/ 180m line of sight, up to 180 ft \/ 55m typical office\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eTalk time\u003c\/td\u003e\n\u003ctd\u003eUp to 12 hrs narrowband, up to 8 hrs wideband\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCharge time\u003c\/td\u003e\n\u003ctd\u003eFast charge: 50% in 20 minutes\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMicrophone\u003c\/td\u003e\n\u003ctd\u003eUltra noise-canceling with Digital Signal Processing\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eHearing protection\u003c\/td\u003e\n\u003ctd\u003eActiveGard, protects against sudden volume spikes\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eConnectivity\u003c\/td\u003e\n\u003ctd\u003eDual: desk phone + PC\/softphone (USB)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eConferencing\u003c\/td\u003e\n\u003ctd\u003eUp to 4 headsets on one base; hot-desking supported\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCertification\u003c\/td\u003e\n\u003ctd\u003eCertified for Microsoft Lync and Skype for Business (not Microsoft Teams)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRemote answering\u003c\/td\u003e\n\u003ctd\u003eRequires HSL10 handset lifter or TCI 01 hook-switch interface (sold separately)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePart number\u003c\/td\u003e\n\u003ctd\u003e1000563 (previously 506011)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWarranty\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware:\u003c\/strong\u003e No dedicated software required for core operation; headset and base pair automatically out of the box.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eHardware:\u003c\/strong\u003e Connects to a desk phone via the base station and to a PC via the included USB cable. Add an HSL10 handset lifter or TCI 01 hook-switch interface separately for hands-free remote answering.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003ePlatforms:\u003c\/strong\u003e Certified for Microsoft Lync and Skype for Business. Not certified for Microsoft Teams — confirm your organization's platform before ordering if Teams certification is a requirement.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n\u003cdetails\u003e\u003csummary\u003eIs the EPOS Sennheiser SD Pro 2 certified for Microsoft Teams?\u003c\/summary\u003e\u003cp\u003eNo. It's certified for Microsoft Lync and Skype for Business, an earlier generation of Microsoft's UC platforms. It is not Teams-certified.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eWhat's the range of the EPOS Sennheiser SD Pro 2 wireless headset?\u003c\/summary\u003e\u003cp\u003eUp to 590 ft (180m) line of sight, or about 180 ft (55m) in a typical office once walls and cubicles are factored in.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eHow long does the EPOS Sennheiser SD Pro 2 battery last?\u003c\/summary\u003e\u003cp\u003eUp to 12 hours of talk time in narrowband mode, or up to 8 hours in wideband mode, with fast charging delivering 50% battery in 20 minutes.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eDoes the EPOS Sennheiser SD Pro 2 connect to both a desk phone and a computer?\u003c\/summary\u003e\u003cp\u003eYes. A single button on the base switches between the desk phone and PC softphone connection, with the included USB cable handling the computer side.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eIs the EPOS Sennheiser SD Pro 2 the same as the Sennheiser DW Pro 2?\u003c\/summary\u003e\u003cp\u003eYes, essentially — the same core hardware, with a newer base station. The DW Pro 2 is the European market name for the same headset.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eDo I need a handset lifter for the EPOS Sennheiser SD Pro 2?\u003c\/summary\u003e\u003cp\u003eNot for basic use — a button press on the headset answers desk phone calls at your desk. For remote hands-free answering, add an HSL10 handset lifter or TCI 01 hook-switch interface, sold separately.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e","brand":"Sennheiser","offers":[{"title":"Default Title","offer_id":46631818363124,"sku":"1000563","price":379.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/SD-pro2_a1beddc8-97e9-47fc-9d53-3ad46c5fdd29.jpg?v=1751516175"},{"product_id":"poly-plantronics-savi-8210-wireless-dect-headset","title":"Poly Savi 8210 Mono Wireless Headset (Dongle or Office Base)","description":"\u003ch2\u003eThe Poly Savi 8210 Wireless Headset\u003c\/h2\u003e\n\n\u003cp\u003eYour softphone call runs long, someone waves you over to their desk, and you don't want to choose between staying on the call and walking over. The Poly Savi 8210 wireless headset (still labeled Plantronics on some packaging — Poly is the current brand name after the Plantronics\/Polycom merger) is built for that exact moment: DECT wireless range long enough to actually leave your desk, not just lean back in your chair.\u003c\/p\u003e\n\n\u003cp\u003eIt's Poly's long-running Savi 8200 series mono headset, and it comes in more configurations than the name suggests — some connect only to a PC, others connect to a desk phone, a computer, and a mobile phone at once. Getting the right one matters more than it looks like it should, so here's the breakdown before you pick.\u003c\/p\u003e\n\n\u003ch2\u003eBuild the exact Savi 8210 you need\u003c\/h2\u003e\n\u003cp\u003eTwo choices to make, and they're independent of each other: how it connects, and which certification you need.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eHow it connects:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e[icon:usb-a] USB-A Dongle (PC\/Softphone Only).\u003c\/strong\u003e Plug-and-play DECT adapter for a PC or Mac. Right for anyone whose calls happen entirely through a softphone — Zoom, Teams, or another UC app — with no desk phone or mobile pairing needed.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eOffice Base (Desk Phone + PC + Mobile).\u003c\/strong\u003e A full charging base with three-way connectivity — desk phone, computer, and Bluetooth mobile phone — plus longer rated range. Right for anyone who still fields desk phone calls or needs to answer a mobile call without switching headsets.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cp\u003e\u003cstrong\u003eWhich certification:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e[icon:uc] UC Certified.\u003c\/strong\u003e Optimized for Avaya, Cisco, IBM, Zoom, and other UC platforms, and works fine with Microsoft Teams without carrying Teams' formal certification badge.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e[icon:ms-teams] Microsoft Certified.\u003c\/strong\u003e The dongle configuration carries full Microsoft Teams certification. The Office base configuration is certified for Skype for Business — worth reading the note on that below before you choose it for a Teams-only environment.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n[compare]\u003cdiv\u003e\n\u003cstrong\u003eUSB-A Dongle\u003c\/strong\u003e\u003cbr\u003ePC\/softphone only. Up to 450 ft range, up to 13 hrs talk time. Conference up to 2 additional headsets. No base station, no desk phone or mobile support.\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003eOffice Base\u003c\/strong\u003e\u003cbr\u003eDesk phone + PC + mobile. Up to 590 ft range, up to 13 hrs talk time. Conference up to 3 additional headsets. Includes charging base and telephone interface cable.\u003c\/div\u003e[\/compare]\n\n\u003ch2\u003eWhat Close Conversation Limiting actually does\u003c\/h2\u003e\n\u003cp\u003eThe Poly Savi 8210 wireless headset has two separate audio privacy features that get lumped together on most spec sheets — and they solve different problems. The noise-canceling microphone filters background sound out of what your caller hears. Close Conversation Limiting is different: it reduces how far your own voice carries to people sitting near you, so a conversation you'd rather keep private stays that way in an open office. It's configurable through Plantronics Hub or Poly Lens software, and it's the kind of detail that matters a lot more in a shared floor than a private office.\u003c\/p\u003e\n\n[card title=\"Not the same as noise cancellation\"]The noise-canceling mic protects the person you're calling from hearing your office. Close Conversation Limiting protects your coworkers from hearing your call. Both matter, but they're solving opposite problems.[\/card]\n\n\u003ch3\u003eRange, battery, and what the numbers mean day to day\u003c\/h3\u003e\n\u003cp\u003eBoth configurations of the Poly Savi 8210 wireless headset run up to 13 hours of talk time and 50 hours of standby on a single charge, with a 3-hour full charge from empty — a full week of typical office use before you're thinking about the charger again. Range differs by configuration: up to 450 ft for the USB-A dongle setup, up to 590 ft (180 ft in a typical office once walls come into play) for the Office base. DECT 6.0 at 1.9GHz keeps the connection on a frequency reserved for voice, so it won't compete with your office Wi-Fi.\u003c\/p\u003e\n\n[stat]Up to 13 hrs talk time · Up to 590 ft range (Office base) · 3 hr full charge[\/stat]\n\n\u003ch3\u003eSkype for Business certification — a freshness note\u003c\/h3\u003e\n\u003cp\u003eThe Microsoft-certified Office base configuration carries Skype for Business certification. Microsoft retired Skype for Business Online in 2021, so this certification is now most relevant to organizations still running Skype for Business Server on-premises — a shrinking group. If your team is on Microsoft Teams, the USB-A dongle configuration carries the current, formal Teams certification instead, and it's the better match for a Teams-first environment.\u003c\/p\u003e\n\n[callout type=\"honest\"]If your organization migrated to Teams years ago, don't default to the Skype for Business-certified Office base just because it says \"Microsoft\" on the box. Check which certification your platform actually needs before ordering — the dongle configuration is the Teams-certified one.[\/callout]\n\n\u003ch3\u003eBattery you can replace, not just recharge\u003c\/h3\u003e\n\u003cp\u003eThe 490mAh lithium-ion battery inside the Poly Savi 8210 wireless headset is user-replaceable, not sealed — a detail that matters once a headset is a few years into daily office use and the battery starts holding less charge. Rather than replacing the whole unit, a new battery brings it back to full spec.\u003c\/p\u003e\n\n\u003cp\u003eThis isn't a headset chasing new features — it's the same DECT reliability the CS and Savi lines have built a reputation on for over a decade, with genuine privacy and certification options layered on for whichever setup your office actually runs. Pick the connectivity that matches how you take calls, and the certification that matches your platform, and the rest of the headset does its job without asking for attention.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n\u003cli\u003ePoly Savi 8210 headset (mono)\u003c\/li\u003e\n\u003cli\u003eUSB-A DECT dongle, USB-A to USB-C adapter, and charging stand — USB-A Dongle configuration\u003c\/li\u003e\n\u003cli\u003eSavi 8200 base and charging cradle, telephone interface cable, USB cable — Office Base configuration\u003c\/li\u003e\n\u003cli\u003ePower supply\u003c\/li\u003e\n\u003cli\u003eCarry case — USB-A Dongle configuration\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eSpec\u003c\/th\u003e\n\u003cth\u003eDetail\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWearing style\u003c\/td\u003e\n\u003ctd\u003eOver-the-head, mono (single ear)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWeight\u003c\/td\u003e\n\u003ctd\u003e115 g \/ 0.25 lb\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWireless technology\u003c\/td\u003e\n\u003ctd\u003eDECT 6.0, 1.9GHz; Bluetooth 4.2 (Office base mobile connection)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRange — USB-A Dongle\u003c\/td\u003e\n\u003ctd\u003eUp to 450 ft \/ 137m line of sight\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRange — Office Base\u003c\/td\u003e\n\u003ctd\u003eUp to 590 ft \/ 180m line of sight, up to 180 ft \/ 55m typical office\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eTalk time\u003c\/td\u003e\n\u003ctd\u003eUp to 13 hours\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eStandby time\u003c\/td\u003e\n\u003ctd\u003eUp to 50 hours\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCharge time\u003c\/td\u003e\n\u003ctd\u003e3 hours\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eBattery\u003c\/td\u003e\n\u003ctd\u003e490mAh lithium-ion polymer, replaceable\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMicrophone\u003c\/td\u003e\n\u003ctd\u003eFlexible boom, noise-canceling, with Close Conversation Limiting\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eHearing protection\u003c\/td\u003e\n\u003ctd\u003eSoundGuard DIGITAL: 118dBA cap, G616 anti-startle, time-weighted average (Plantronics Hub\/Poly Lens required for full configuration)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eHearing aid compatibility\u003c\/td\u003e\n\u003ctd\u003eTelecoil (HAC) compatible\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eConferencing\u003c\/td\u003e\n\u003ctd\u003eUp to 2 additional headsets (dongle), up to 3 additional headsets (Office base)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCertification\u003c\/td\u003e\n\u003ctd\u003eUC certified, or Microsoft certified (Teams on dongle, Skype for Business on Office base)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWarranty\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware:\u003c\/strong\u003e Plantronics Hub or Poly Lens for firmware updates, Close Conversation Limiting configuration, and full SoundGuard DIGITAL controls. Not required for basic operation.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eHardware:\u003c\/strong\u003e USB-A Dongle configuration connects to a PC or Mac via the included DECT adapter (USB-A to USB-C adapter included). Office Base configuration connects to a desk phone via telephone interface cable, a computer via USB, and a mobile phone via Bluetooth simultaneously.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003ePlatforms:\u003c\/strong\u003e [icon:uc] UC certified for Avaya, Cisco, IBM, Zoom, and other major softphone platforms. [icon:ms-teams] Microsoft-certified options available — Teams certification on the USB-A dongle configuration, Skype for Business certification on the Office base configuration.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n\u003cdetails\u003e\u003csummary\u003eWhat's the range of the Poly Savi 8210 wireless headset?\u003c\/summary\u003e\u003cp\u003eIt depends on configuration. The USB-A dongle version reaches up to 450 ft line of sight. The Office base version, with desk phone and mobile connectivity, reaches up to 590 ft line of sight (about 180 ft in a typical office with walls).\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eIs the Poly Savi 8210 wireless headset certified for Microsoft Teams?\u003c\/summary\u003e\u003cp\u003eThe USB-A dongle configuration carries full Microsoft Teams certification. The Office base configuration is certified for Skype for Business instead, which Microsoft retired for most cloud users in 2021 — check which your organization actually needs before ordering.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eHow long does the Savi 8210 battery last?\u003c\/summary\u003e\u003cp\u003eUp to 13 hours of talk time and up to 50 hours of standby on a single charge, across both configurations. A full charge from empty takes about 3 hours, and the battery is user-replaceable.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eWhat is Close Conversation Limiting?\u003c\/summary\u003e\u003cp\u003eA privacy feature on the Poly Savi 8210 wireless headset that reduces how far your voice carries to people near you — different from the noise-canceling microphone, which filters background noise for the person you're calling. It's configurable through Plantronics Hub or Poly Lens.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eDoes the Savi 8210 connect to a desk phone and a mobile phone at the same time?\u003c\/summary\u003e\u003cp\u003eOnly the Office base configuration does — it connects to a desk phone, a computer, and a mobile phone via Bluetooth simultaneously. The USB-A dongle configuration connects to a PC or Mac only.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eCan multiple Savi 8210 headsets connect to one base for training or conference calls?\u003c\/summary\u003e\u003cp\u003eYes. The USB-A dongle configuration supports up to 2 additional headsets, and the Office base configuration supports up to 3 additional headsets on a single base.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e","brand":"Poly","offers":[{"title":"USB-A (Dongle Only) \/ UC \/ None","offer_id":48801887518964,"sku":"77T29AA","price":273.96,"currency_code":"USD","in_stock":true},{"title":"USB-A (Dongle Only) \/ MS Teams \/ None","offer_id":48801887551732,"sku":"77T31AA","price":273.96,"currency_code":"USD","in_stock":true},{"title":"With Office Base \/ UC \/ None","offer_id":48801887584500,"sku":"7S445AA#ABA","price":331.96,"currency_code":"USD","in_stock":true},{"title":"With Office Base \/ MS Teams \/ None","offer_id":48801887617268,"sku":"7S447AA#ABA","price":331.96,"currency_code":"USD","in_stock":true},{"title":"With Office Base \/ UC \/ Polycom EHS","offer_id":49064735637748,"sku":"7S445AA+APP","price":439.96,"currency_code":"USD","in_stock":true},{"title":"With Office Base \/ UC \/ Cisco EHS","offer_id":49064735670516,"sku":"7S445AA+APC","price":414.96,"currency_code":"USD","in_stock":true},{"title":"With Office Base \/ UC \/ HL10 lifter","offer_id":49064735703284,"sku":"7S445AA+HL10","price":432.96,"currency_code":"USD","in_stock":true},{"title":"With Office Base \/ UC \/ Yealink EHS","offer_id":49064735736052,"sku":"7S445AA+E36","price":414.96,"currency_code":"USD","in_stock":true},{"title":"With Office Base \/ UC \/ Avaya EHS","offer_id":49064735768820,"sku":"7S445AA+A63","price":414.96,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/209213-01.jpg?v=1751516253"},{"product_id":"poly-voyager-5200-office-wireless-headset","title":"Plantronics Voyager 5200 Office Wireless Headset (2-Way Base)","description":"\u003ch2\u003eThe Poly Voyager 5200 Office Wireless Headset\u003c\/h2\u003e\n\n\u003cp\u003eA headset small enough to forget you're wearing it is also small enough to actually lose — set it down on a busy desk and it can vanish into a stack of papers. The Poly Voyager 5200 Office wireless headset solves that with built-in Tile integration, so a missing earpiece is a five-second search on your phone instead of a replacement order.\u003c\/p\u003e\n\n\u003cp\u003eIt's a compact, single-ear Bluetooth earset with a 2-way base connecting to a desk phone and a computer, plus a direct Bluetooth connection to a mobile phone — triple connectivity from one lightweight device. This particular listing is limited to remaining stock, so if you're standardizing a team on it, worth confirming quantity with us before committing to a large order.\u003c\/p\u003e\n\n\u003ch2\u003eDo you need a handset lifter?\u003c\/h2\u003e\n\u003cp\u003eOne real decision before checkout: how you want to answer desk phone calls when you're away from your desk.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eHeadset only.\u003c\/strong\u003e Answer with a button press at your desk — the desk phone handset stays untouched.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAdd an HL10 handset lifter or EHS cable (sold separately).\u003c\/strong\u003e Either lets you answer remotely without touching the phone. Compatibility depends on your desk phone model, so call ahead to confirm which one you need.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eFeatures that don't show up on a typical spec sheet\u003c\/h2\u003e\n\u003cp\u003eThe Poly Voyager 5200 Office wireless headset has Tile finding built in — pull up the Tile app and locate a misplaced earpiece instead of tearing your desk apart. It also announces the caller's name on an incoming call and lets you respond by saying \"Answer\" or \"Ignore,\" no button press required. A dedicated button on the headset activates your phone's voice assistant — Siri, Alexa, Cortana, or Google Assistant — for hands-free tasks between calls.\u003c\/p\u003e\n\n[card title=\"Small, but not easy to actually lose\"]The Poly Voyager 5200 Office wireless headset has Tile tracking built in, so misplacing something this small on a busy desk isn't the problem it usually is with a compact earpiece.[\/card]\n\n\u003ch3\u003eSmart sensor technology and moisture resistance\u003c\/h3\u003e\n\u003cp\u003eA built-in sensor detects whether the Poly Voyager 5200 Office wireless headset is actually being worn, directing call audio to the right device rather than playing into an empty ear. A P2i nano-coating adds moisture resistance against light rain, humidity, and sweat — not a headset built for a swim, but one that won't fail from a damp commute or a sweaty workout call.\u003c\/p\u003e\n\n\u003ch2\u003eRange, battery, and call quality\u003c\/h2\u003e\n\u003cp\u003eThe Poly Voyager 5200 Office wireless headset reaches up to 250 ft (75m) from the base — connecting to a desk phone via the base and a computer via its USB-A port, with a separate direct Bluetooth 5.0 connection handling the mobile phone leg. Battery runs up to 7 hours of talk time with 9 days of standby, light enough for daily wear at a fraction of the weight of a full headband headset. Four digital MEMS omni-directional microphones with adaptive DSP and six layers of WindSmart technology keep wind noise and background chatter out of your caller's ear, whether you're at your desk or walking outside for a call.\u003c\/p\u003e\n\n[stat]Up to 250 ft range · Up to 7 hrs talk time · 9 days standby[\/stat]\n\n\u003ch3\u003e2-way base, 1-way base, or UC — know which one you're buying\u003c\/h3\u003e\n\u003cp\u003ePoly sells the Voyager 5200 in three connectivity tiers, and the names are easy to mix up. This listing is the 2-Way Base version — desk phone, computer, and mobile phone all connected. A 1-Way Base version connects to a desk phone and mobile only, skipping the PC. A PC-and-mobile-only version exists too, now rebranded by Poly as the Legend 50. If your team needs all three connections in one earpiece, this is the one to order.\u003c\/p\u003e\n\n[callout type=\"honest\"]This is limited remaining stock, not an ongoing product line — a related USB-C version of this same headset has already been marked discontinued elsewhere. If you're planning to standardize a team on this model, confirm available quantity with us first.[\/callout]\n\n[compare]\u003cdiv\u003e\n\u003cstrong\u003eVoyager 5200 Office 2-Way Base (this listing)\u003c\/strong\u003e\u003cbr\u003eDesk phone + PC + mobile. Full triple connectivity.\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003eVoyager 5200 Office 1-Way Base\u003c\/strong\u003e\u003cbr\u003eDesk phone + mobile only, no PC connection.\u003c\/div\u003e[\/compare]\n\n\u003cp\u003eThis is a headset for someone who wants the smallest possible device that still does everything — desk phone, computer, and mobile, all from one earpiece light enough to forget about. The features Poly doesn't put on the box, like Tile tracking and voice-command answering, are the ones that make it genuinely pleasant to use rather than just functional.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n\u003cli\u003ePoly Voyager 5200 headset (mono, ear hook)\u003c\/li\u003e\n\u003cli\u003e2-way base (desk phone + USB-A PC connection)\u003c\/li\u003e\n\u003cli\u003eMultiple ear tip sizes for a customized fit\u003c\/li\u003e\n\u003cli\u003eCharging cable\u003c\/li\u003e\n\u003cli\u003eAC charger\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eSpec\u003c\/th\u003e\n\u003cth\u003eDetail\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWearing style\u003c\/td\u003e\n\u003ctd\u003ePadded ear hook (over-the-ear), mono\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWeight\u003c\/td\u003e\n\u003ctd\u003e20 g \/ 0.04 lb\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWireless technology\u003c\/td\u003e\n\u003ctd\u003eBluetooth 5.0\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRange\u003c\/td\u003e\n\u003ctd\u003eUp to 250 ft \/ 75m from the base\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eTalk time\u003c\/td\u003e\n\u003ctd\u003eUp to 7 hours\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eStandby time\u003c\/td\u003e\n\u003ctd\u003e9 days\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMicrophone\u003c\/td\u003e\n\u003ctd\u003eFour-mic digital MEMS omni-directional array, adaptive DSP\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWind protection\u003c\/td\u003e\n\u003ctd\u003eSix-layer WindSmart technology\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMoisture resistance\u003c\/td\u003e\n\u003ctd\u003eP2i nano-coating (light rain, humidity, sweat)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSpeaker size\u003c\/td\u003e\n\u003ctd\u003e13.6 mm\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFrequency response\u003c\/td\u003e\n\u003ctd\u003e100 Hz–6.8 kHz (calls), 100 Hz–20 kHz (music\/media)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSmart features\u003c\/td\u003e\n\u003ctd\u003eWear-detection sensor, Tile tracking, voice-command call answering, voice assistant button\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eConnectivity\u003c\/td\u003e\n\u003ctd\u003eTriple: desk phone + PC (via 2-way base), mobile (direct Bluetooth)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCertification\u003c\/td\u003e\n\u003ctd\u003eMicrosoft Teams certified\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRemote answering\u003c\/td\u003e\n\u003ctd\u003eRequires HL10 handset lifter or EHS cable (sold separately)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePart numbers\u003c\/td\u003e\n\u003ctd\u003ePoly 214004-01, HP 7W6D3AA#ABA\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWarranty\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware:\u003c\/strong\u003e Poly Lens for IT deployment, configuration, and fleet visibility.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eHardware:\u003c\/strong\u003e Connects to a desk phone and PC via the included 2-way USB-A base, and directly to a mobile phone via Bluetooth 5.0. Add an HL10 handset lifter or EHS cable separately for hands-free remote answering.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003ePlatforms:\u003c\/strong\u003e Certified for Microsoft Teams with a dedicated Teams button. Compatible with Windows and Mac OS.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n\u003cdetails\u003e\u003csummary\u003eWhat's the range of the Poly Voyager 5200 Office wireless headset?\u003c\/summary\u003e\u003cp\u003eUp to 250 ft (75m) from the base station, covering the desk phone and PC connections.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eDoes the Poly Voyager 5200 Office wireless headset have Tile tracking?\u003c\/summary\u003e\u003cp\u003eYes. Tile integration is built in, so a misplaced headset can be located through the Tile app rather than searched for by hand.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eIs the Poly Voyager 5200 Office wireless\u003c\/summary\u003e\u003c\/details\u003e\n\u003c\/div\u003e","brand":"Poly","offers":[{"title":"Default Title","offer_id":46631825604852,"sku":"7W6D3AA#ABA","price":238.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/voyager_5200_office_0859e8a7-c137-426a-a182-5e2961257c02.jpg?v=1751516313"},{"product_id":"poly-savi-7320-ultra-secure-dect-wireless-stereo-headset","title":"Poly Savi 7320 Stereo Wireless Headset (EHS Options)","description":"\u003ch2\u003eThe Poly Savi 7320 Wireless Headset\u003c\/h2\u003e\n\n\u003cp\u003eA packed call floor is where most wireless headsets start stepping on each other — too many DECT signals in one space, and range or clarity starts to suffer. The Poly Savi 7320 wireless headset is built specifically to avoid that: Poly's own published specs put it at roughly double the deployment density of a standard DECT headset, using newer compression and modulation that make more efficient use of the available spectrum.\u003c\/p\u003e\n\n\u003cp\u003eIt's the stereo, both-ears-covered sibling to the Savi 7310, part of Poly's ultra-secure Savi 7300 series — no Bluetooth radio at all, built for financial, medical, government, and contact center environments where wireless security policy is part of the purchase decision, not an afterthought.\u003c\/p\u003e\n\n\u003ch2\u003eBuild the exact Savi 7320 you need\u003c\/h2\u003e\n\u003cp\u003eOne choice: which certification matches your platform.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e[icon:uc] UC Certified.\u003c\/strong\u003e Optimized for Avaya, Cisco, IBM, and other major UC softphone platforms.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e[icon:ms-teams] Microsoft Certified (Savi 7320-M).\u003c\/strong\u003e Formal Microsoft Teams certification with a dedicated Teams button on both the headset and base.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eHow density actually works on the Poly Savi 7320 wireless headset\u003c\/h2\u003e\n\u003cp\u003ePoly rates the Savi 7320 wireless headset at up to 2x the deployment density of standard DECT headsets — roughly 120 headsets running in one typical office space, versus the 35-40 unit ceiling common on older DECT hardware. That number comes from newer DECT compression and modulation techniques that pack more headsets into the same available spectrum without the audio breaking up. For an IT manager standardizing a call center floor, that's the difference between one deployment and a phased rollout across multiple zones just to avoid interference.\u003c\/p\u003e\n\n[stat]Up to 580 ft \/ 180m range · Up to 13 hrs talk time · ~120 headsets per location[\/stat]\n\n\u003ch3\u003eMono or stereo — the real tradeoff between Savi 7310 and 7320\u003c\/h3\u003e\n\u003cp\u003eThe Poly Savi 7320 wireless headset covers both ears at 160g, versus the mono Savi 7310's single-ear design at 120g. That extra weight buys real noise blocking — in a loud call center or trading floor, both ears covered matters more than staying aware of the room. The mono 7310 is the better pick if you need to hear a coworker walk up or catch an announcement; the stereo 7320 is built for rooms loud enough that blocking it out entirely is the priority.\u003c\/p\u003e\n\n[compare]\u003cdiv\u003e\n\u003cstrong\u003eSavi 7320 (Stereo)\u003c\/strong\u003e\u003cbr\u003e160g, both ears covered. Best for loud call centers and trading floors where blocking ambient noise matters most.\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003eSavi 7310 (Mono)\u003c\/strong\u003e\u003cbr\u003e120g, one ear open. Best when staying aware of your surroundings still matters.\u003c\/div\u003e[\/compare]\n\n\u003ch3\u003eNo Bluetooth — the same deliberate design as the rest of the Savi 7300 line\u003c\/h3\u003e\n\u003cp\u003eLike its mono sibling, the Poly Savi 7320 wireless headset has no Bluetooth radio at all — dual connectivity covers a desk phone and a PC or Mac only, both a USB-A and USB-C cable included. In regulated environments where Bluetooth devices are commonly restricted, that's not a missing feature. It removes the security exception question before it comes up.\u003c\/p\u003e\n\n[card title=\"Built for where Bluetooth isn't allowed\"]Financial, medical, and government offices frequently ban Bluetooth devices outright. The Poly Savi 7320 wireless headset sidesteps that policy entirely — there's no Bluetooth radio to approve or restrict.[\/card]\n\n\u003ch3\u003eSecurity and audio quality that hold up under scrutiny\u003c\/h3\u003e\n\u003cp\u003eThe Poly Savi 7320 wireless headset meets DECT Security Step C, the highest tier published by the DECT Forum, layered with FIPS 140-2 listed features and 256-bit AES encryption. The noise-canceling microphone runs Poly Acoustic Fence technology, which meets Microsoft's own Teams Open Office specification — a real, named certification bar for keeping nearby conversations from bleeding into a call, not a marketing phrase.\u003c\/p\u003e\n\n[callout type=\"honest\"]The extra weight of the stereo Savi 7320 over the mono 7310 is a real tradeoff, not a downside to ignore. If your team splits time between calls and needing to hear the room, the lighter mono version is worth comparing before you standardize on stereo for everyone.[\/callout]\n\n\u003ch3\u003eBattery, range, and what's in the box\u003c\/h3\u003e\n\u003cp\u003eThe Poly Savi 7320 wireless headset runs up to 13 hours of talk time per charge, with 50+ hours of standby and a 3-hour full charge from empty. Roaming range reaches up to 580 ft (180m) line of sight, with Poly rating typical in-office range at up to 250 ft once walls and furniture are factored in. Both a USB-A and USB-C cable ship in the box, along with the telephone interface cable and AC adapter — no separate purchase needed to match your setup.\u003c\/p\u003e\n\n\u003cp\u003eThis is a headset built for the office where the security policy and the seating density both matter — not the cheapest stereo DECT headset on the shelf, but one engineered specifically for the floor plan and compliance requirements that make standard DECT headsets a real problem at scale.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n\u003cli\u003ePoly Savi 7320 (or 7320-M) headset and base\u003c\/li\u003e\n\u003cli\u003eAC adapter\u003c\/li\u003e\n\u003cli\u003eTelephone interface cable\u003c\/li\u003e\n\u003cli\u003eUSB-A cable\u003c\/li\u003e\n\u003cli\u003eUSB-C cable\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eSpec\u003c\/th\u003e\n\u003cth\u003eDetail\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWearing style\u003c\/td\u003e\n\u003ctd\u003eOver-the-head, stereo (binaural)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWeight\u003c\/td\u003e\n\u003ctd\u003e160 g\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWireless technology\u003c\/td\u003e\n\u003ctd\u003eDECT 6.0 — no Bluetooth\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRange\u003c\/td\u003e\n\u003ctd\u003eUp to 580 ft \/ 180m line of sight, up to 250 ft typical office\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eTalk time\u003c\/td\u003e\n\u003ctd\u003eUp to 13 hours\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eStandby time\u003c\/td\u003e\n\u003ctd\u003e50+ hours\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCharge time\u003c\/td\u003e\n\u003ctd\u003e3 hours\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMicrophone\u003c\/td\u003e\n\u003ctd\u003eNoise-canceling with Poly Acoustic Fence technology, meets Microsoft Teams Open Office specification\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eHearing protection\u003c\/td\u003e\n\u003ctd\u003eSoundGuard DIGITAL (requires Poly Lens to enable)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSecurity\u003c\/td\u003e\n\u003ctd\u003eDECT Security Step C, FIPS 140-2 listed features, 256-bit AES encryption\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDensity\u003c\/td\u003e\n\u003ctd\u003eUp to 2x more headsets per location vs standard DECT headsets (approx. 120 in a typical office)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eConnectivity\u003c\/td\u003e\n\u003ctd\u003eDual: desk phone + PC\/Mac via USB-A or USB-C\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eConferencing\u003c\/td\u003e\n\u003ctd\u003eUp to 3 additional headsets on one base\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCertification\u003c\/td\u003e\n\u003ctd\u003eUC certified, or Microsoft Teams certified (Savi 7320-M)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRemote answering\u003c\/td\u003e\n\u003ctd\u003eRequires HL10 handset lifter or EHS cable (sold separately)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePart numbers\u003c\/td\u003e\n\u003ctd\u003ePoly 214777-01 \/ HP 7S429AA#ABA (standard); HP 7S435AA#ABA (Microsoft certified)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWarranty\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware:\u003c\/strong\u003e Poly Lens required to enable SoundGuard DIGITAL and manage firmware updates. Poly Manager Pro available separately for IT fleet visibility across a deployment.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eHardware:\u003c\/strong\u003e Connects to a desk phone via telephone interface cable and to a PC or Mac via included USB-A or USB-C cable. Add an HL10 handset lifter or EHS cable separately for hands-free remote answering.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003ePlatforms:\u003c\/strong\u003e [icon:uc] Built for UC applications and softphones from Avaya, Cisco, IBM, and other major platforms. [icon:ms-teams] The Savi 7320-M carries formal Microsoft Teams certification with a dedicated Teams button on both the headset and base.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n\u003cdetails\u003e\u003csummary\u003eHow many Poly Savi 7320 headsets can I deploy in one office?\u003c\/summary\u003e\u003cp\u003ePoly rates the Savi 7320 wireless headset at up to 2x the deployment density of standard DECT headsets — roughly 120 units in a typical office space, using newer compression and modulation to make more efficient use of available spectrum.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eIs the Poly Savi 7320 wireless headset certified for Microsoft Teams?\u003c\/summary\u003e\u003cp\u003eThe Savi 7320-M variant carries formal Microsoft Teams certification with a dedicated Teams button on both the headset and base. The standard Savi 7320 is UC certified without a single-platform badge.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eWhat's the difference between the Poly Savi 7320 and Savi 7310?\u003c\/summary\u003e\u003cp\u003eThe Poly Savi 7320 is stereo, covering both ears at 160g — best for loud call centers. The Savi 7310 is mono at 120g, leaving one ear open. Both share the same DECT security, no Bluetooth, and range.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eDoes the Poly Savi 7320 wireless headset have Bluetooth?\u003c\/summary\u003e\u003cp\u003eNo. It connects only to a desk phone and a PC or Mac via USB. That's deliberate — it's built for financial, medical, and government environments where Bluetooth devices are often restricted.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eHow long does the Poly Savi 7320 battery last?\u003c\/summary\u003e\u003cp\u003eUp to 13 hours of talk time per charge, with 50+ hours of standby and a 3-hour full charge from empty.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eWhat's the range of the Poly Savi 7320 wireless headset?\u003c\/summary\u003e\u003cp\u003eUp to 580 ft (180m) line of sight, with Poly rating typical in-office range at up to 250 ft once walls and furniture are factored in.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e","brand":"Poly","offers":[{"title":"UC \/ None","offer_id":48818988777716,"sku":"7S429AA#ABA","price":359.96,"currency_code":"USD","in_stock":true},{"title":"MS Teams \/ None","offer_id":48818988810484,"sku":"7S435AA#ABA","price":359.96,"currency_code":"USD","in_stock":true},{"title":"UC \/ HL10 lifter","offer_id":49064737210612,"sku":"7S429AA+HL10","price":440.96,"currency_code":"USD","in_stock":true},{"title":"UC \/ Polycom EHS","offer_id":49064737243380,"sku":"7S429AA+APP51","price":465.96,"currency_code":"USD","in_stock":true},{"title":"UC \/ Cisco EHS","offer_id":49064737276148,"sku":"7S429AA+APC43","price":440.96,"currency_code":"USD","in_stock":true},{"title":"UC \/ Yealink EHS","offer_id":49064737308916,"sku":"7S429AA+E36","price":440.96,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/1615225420_savi-7320.jpg?v=1751516372"},{"product_id":"epos-sdw-5036-mono-wireless-dect-headset","title":"EPOS SDW 5036 Mono Wireless DECT Headset (Triple Connectivity)","description":"\u003ch2\u003eThe EPOS SDW 5036 Wireless Headset\u003c\/h2\u003e\n\n\u003cp\u003eYour desk phone rings, you answer. Ten minutes later you're on a Teams call from your PC. An hour after that you step away for a personal call on your cell phone. The EPOS SDW 5036 wireless headset stays on your head through all three — one headset, three devices, no swapping.\u003c\/p\u003e\n\n\u003cp\u003eIt's a single-sided, mono design, so you keep one ear open to whoever's talking to you across the desk. That's the trade Sennheiser\/EPOS built the SDW 5000 line around: total device flexibility without losing awareness of the room. If you want both ears covered, the double-sided SDW 5066 is the sibling model — this one is built for people who split their attention between a call and their surroundings.\u003c\/p\u003e\n\n\u003ch2\u003eChoose how you want it set up\u003c\/h2\u003e\n\u003cp\u003eThere's one core decision to make before checkout: whether you need hands-free desk phone answering.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eHeadset only.\u003c\/strong\u003e You'll connect to your desk phone, PC, and mobile, and answer desk phone calls by hand — fine if your desk phone sits within reach.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eHeadset + HSL10 II handset lifter bundle.\u003c\/strong\u003e The lifter physically lifts your desk phone's handset when you accept a call from the headset, so you can answer while you're still walking back from the printer. Worth it for anyone who's regularly away from their desk when calls come in.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eHow the EPOS SDW 5036 wireless headset connects to three devices\u003c\/h2\u003e\n\u003cp\u003eThe EPOS SDW 5036 wireless headset uses DECT — not Bluetooth — for the connection between the headset and its base station. That's the detail most people get backwards. DECT is a dedicated wireless protocol built for voice, and it's why this headset holds a clean signal out to 590 ft line of sight (about 180 ft in a typical office once you factor in walls and furniture), where a Bluetooth-only headset would start breaking up well before that.\u003c\/p\u003e\n\u003cp\u003eBluetooth is still in the picture — it's just handled by the included BTD 800 USB dongle plugged into the base station, and that's what pairs your mobile phone. Your desk phone connects to the base station directly (with an optional handset lifter or electronic hook-switch cable for hands-free answering), and your computer connects over USB for softphone calls. Three devices, one base station, one headset.\u003c\/p\u003e\n\n[callout type=\"honest\"]The article number for this listing (1000625) is EPOS's UC-optimized SDW 5036, certified for Skype for Business and built to work cleanly with Microsoft Teams and other major UC platforms — it is not the formally Teams-certified SDW 5036T variant. If your organization requires a headset carrying Microsoft's official Teams certification badge specifically, ask us about the 5036T before ordering.[\/callout]\n\n\u003ch3\u003eTwo-microphone noise cancelling and own-voice detection\u003c\/h3\u003e\n\u003cp\u003eThe boom mic runs a two-microphone noise-cancelling system paired with own-voice detection, which separates your voice from the noise floor around you rather than just dampening everything equally. In a shared office, that's the difference between the person on the other end hearing you clearly and hearing you plus the desk two rows over.\u003c\/p\u003e\n\n\u003ch2\u003eEPOS SDW 5036 battery life and range\u003c\/h2\u003e\n\u003cp\u003eThe EPOS SDW 5036 wireless headset runs up to 14 hours of talk time in narrowband mode, or up to 9 hours if you're on super wideband — the higher-fidelity audio mode draws more power, so a full day of high-quality calls costs you a few hours compared to the headline number. Charge it to 50% in about 30 minutes if you're catching a quick top-up between meetings.\u003c\/p\u003e\n\n[stat]Up to 590 ft line-of-sight range · Up to 14 hrs narrowband talk time · 50% charge in 30 minutes[\/stat]\n\n\u003ch3\u003eBuilt for shared desks and group calls\u003c\/h3\u003e\n\u003cp\u003eTwo features matter here for offices that don't assign a fixed desk to every employee. Hot desking lets a headset pair to a different base station quickly and securely, so hybrid workers aren't stuck at one seat. Separately, up to four SDW 5000 series headsets can connect to a single base station at once — useful for pulling a colleague into a call on short notice without them needing their own base.\u003c\/p\u003e\n\n[compare]\u003cdiv\u003e\n\u003cstrong\u003eDECT (headset ↔ base station)\u003c\/strong\u003e\u003cbr\u003eDedicated voice frequency, longer reliable range, less interference in crowded office RF environments.\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003eBluetooth (base station ↔ mobile phone)\u003c\/strong\u003e\u003cbr\u003eStandard phone pairing via the included BTD 800 dongle, shorter range, shared with every other Bluetooth device nearby.\u003c\/div\u003e[\/compare]\n\n\u003ch3\u003eSecurity and hearing protection\u003c\/h3\u003e\n\u003cp\u003eCalls are protected with 128-bit encryption and DECT Security certification, with Protected Pairing keeping the headset locked to its own base station rather than picking up a neighbor's signal. On the audio side, EPOS's ActiveGard technology caps sound pressure at 118 dB, so a sudden spike on the line — someone shouting, a bad connection — doesn't hit your ear at full volume.\u003c\/p\u003e\n\n\u003cp\u003eNone of this is the flashiest headset on the shelf, and it doesn't try to be. It's built to disappear into a workday that moves between a desk phone, a laptop, and a cell phone without you thinking about which one you're on — and to still be charged and working the next morning after a full shift.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n\u003cli\u003eEPOS IMPACT SDW 30 HS headset (single-sided, mono)\u003c\/li\u003e\n\u003cli\u003eEPOS IMPACT SDW 5 BS base station\u003c\/li\u003e\n\u003cli\u003eBTD 800 USB Bluetooth dongle (for mobile phone pairing)\u003c\/li\u003e\n\u003cli\u003eUSB cable\u003c\/li\u003e\n\u003cli\u003eAC power supply\u003c\/li\u003e\n\u003cli\u003eQuick start guide\u003c\/li\u003e\n\u003cli\u003eHSL10 II handset lifter — included only with the bundle option\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eSpec\u003c\/th\u003e\n\u003cth\u003eDetail\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWearing style\u003c\/td\u003e\n\u003ctd\u003eSingle-sided, mono\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWireless technology\u003c\/td\u003e\n\u003ctd\u003eDECT (headset to base station), Bluetooth via included BTD 800 dongle (mobile)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRange\u003c\/td\u003e\n\u003ctd\u003eUp to 590 ft line of sight, up to ~180 ft typical office environment\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eTalk time\u003c\/td\u003e\n\u003ctd\u003eUp to 14 hrs narrowband, up to 9 hrs super wideband\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCharge time\u003c\/td\u003e\n\u003ctd\u003e~90 min full charge, 50% in 30 min fast charge\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMicrophone\u003c\/td\u003e\n\u003ctd\u003eTwo-microphone noise-cancelling boom mic with own-voice detection\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSecurity\u003c\/td\u003e\n\u003ctd\u003e128-bit encryption, DECT Security certification, Protected Pairing\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eHearing protection\u003c\/td\u003e\n\u003ctd\u003eEPOS ActiveGard, SPL capped at 118 dB\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eConnectivity\u003c\/td\u003e\n\u003ctd\u003eTriple: desk phone, PC\/softphone (USB), mobile (Bluetooth dongle)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCertification\u003c\/td\u003e\n\u003ctd\u003eUC optimized, certified for Skype for Business, works with Microsoft Teams and Zoom\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWarranty\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware:\u003c\/strong\u003e Managed and configured through EPOS Connect for individual users, or EPOS Manager for IT admins deploying and monitoring headsets across a team.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eHardware:\u003c\/strong\u003e Connects to a desk phone via the base station (handset lifter or electronic hook-switch cable sold separately for hands-free answering, or included in the bundle option above), to a PC or Mac via USB for softphone calls, and to a mobile phone via the included BTD 800 Bluetooth dongle.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003ePlatforms:\u003c\/strong\u003e Certified for Skype for Business and optimized for Microsoft Teams, Zoom, and other major UC and softphone platforms. Organizations requiring formal Microsoft Teams certification should ask about the EPOS SDW 5036T variant instead.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n\u003cdetails\u003e\u003csummary\u003eIs the EPOS SDW 5036 wireless headset certified for Microsoft Teams?\u003c\/summary\u003e\u003cp\u003eThis SKU (1000625) is UC-optimized and certified for Skype for Business — it works cleanly with Microsoft Teams but doesn't carry Microsoft's formal Teams certification. The EPOS SDW 5036T is the version built specifically for that certification.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eHow long does the EPOS SDW 5036 battery last?\u003c\/summary\u003e\u003cp\u003eThe EPOS SDW 5036 wireless headset runs up to 14 hours of talk time in narrowband mode, or up to 9 hours in the higher-fidelity super wideband mode. A 30-minute charge gets it back to 50%.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eDoes the EPOS SDW 5036 wireless headset work with a desk phone?\u003c\/summary\u003e\u003cp\u003eYes. The base station connects to your desk phone directly, and an optional handset lifter or electronic hook-switch cable lets you answer hands-free from the headset without touching the phone.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eWhat's the difference between DECT and Bluetooth on this headset?\u003c\/summary\u003e\u003cp\u003eThe EPOS SDW 5036 uses DECT for the link between the headset and its base station, which holds a cleaner signal over a longer range than Bluetooth. Bluetooth is used only for the mobile phone connection, through the included BTD 800 dongle.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eCan more than one headset connect to the same base station?\u003c\/summary\u003e\u003cp\u003eYes. Up to four EPOS SDW 5000 series headsets can connect to a single base station for group calls, and the headset supports hot desking for hybrid teams that don't sit at a fixed desk every day.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eWhat's included with the EPOS SDW 5036 wireless headset?\u003c\/summary\u003e\u003cp\u003eThe box includes the headset, base station, BTD 800 USB Bluetooth dongle, USB cable, and power supply. The handset lifter is included only if you choose the bundle option.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e","brand":"EPOS","offers":[{"title":"Default Title","offer_id":46631829176564,"sku":"1000625","price":379.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/SDW5036.jpg?v=1751516380"},{"product_id":"epos-sdw-5035-mono-wireless-dect-headset","title":"EPOS SDW 5035 Mono Wireless DECT Headset (Dual Connectivity)","description":"\u003ch2\u003eThe EPOS SDW 5035 trades styles for stamina\u003c\/h2\u003e\n\n\u003cp\u003eEvery wireless headset comparison eventually comes down to a trade nobody advertises clearly: the flexibility to wear it three different ways, or the extra hours of battery that come from not building in that flexibility. The EPOS SDW 5035 picks a side — a single fixed headband instead of the convertible three-style mechanism on its sibling, and in exchange, a battery that runs noticeably longer per charge.\u003c\/p\u003e\n\n\u003cp\u003eIt's a mono, dual-connectivity wireless DECT headset built for a desk phone and a computer softphone at the same time, with a two-microphone system carrying own-voice detection, an integrated busylight, and 128-bit encryption with DECT Security certification. It's certified for Microsoft Teams and Skype for Business, part of EPOS's IMPACT 5000 Series alongside the SDW 5015 and SDW 5016, and it carries a 2-year warranty.\u003c\/p\u003e\n\n\u003ch2\u003eHow much longer does the EPOS SDW 5035 last than the SDW 5015?\u003c\/h2\u003e\n\n\u003cp\u003eMeaningfully longer. The EPOS SDW 5035 reaches up to 14 hours of talk time in narrowband mode and up to 9 hours in super wideband, the headset's best audio quality — compared to the SDW 5015's 10 hours narrowband and roughly 6 hours in super wideband. Charging takes about 1.5 hours for a full cycle.\u003c\/p\u003e\n\n[stat]Up to 14 hours narrowband, 9 hours super wideband[\/stat]\n\n[compare]\n\u003cdiv\u003e\n\u003cstrong\u003eEPOS SDW 5035 — fixed headband\u003c\/strong\u003e\u003cbr\u003eOne wearing style, larger battery. Up to 14 hours narrowband \/ 9 hours super wideband talk time.\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003eEPOS SDW 5015 — convertible\u003c\/strong\u003e\u003cbr\u003eThree wearing styles (headband, ear hook, neckband), smaller battery. Up to 10 hours narrowband \/ ~6 hours super wideband.\u003c\/div\u003e\n[\/compare]\n\n\u003ch3\u003eThe trade: one headband, not three styles\u003c\/h3\u003e\n\n\u003cp\u003eThe extra battery capacity on the EPOS SDW 5035 comes directly from what it doesn't do — no convertible ear-hook or neckband mechanism eating into the internal space a bigger cell would otherwise occupy. The headband itself runs a little broader than the SDW 5015's, which reviewers note actually suits anyone with a sensitive head who still prefers a headband over the alternative styles.\u003c\/p\u003e\n\n\u003ch2\u003eDoes the EPOS SDW 5035 need a lifter to answer calls?\u003c\/h2\u003e\n\n\u003cp\u003eOnly for remote answering on the desk phone side. The EPOS SDW 5035 lets you roam freely once a call connects on either the desk phone or the PC softphone, but starting or ending a desk phone call from away from your desk requires an EHS-compatible phone or a separately sold HSL10 II lifter. The PC\/softphone side never needs one — that's handled through software.\u003c\/p\u003e\n\n[callout type=\"honest\"]This is the same rule that applies across every EPOS DECT headset with desk phone connectivity: don't assume hands-free remote answering is included just because the headset is wireless. If that matters for your role, budget for the HSL10 II lifter or confirm your phone supports EHS before ordering.[\/callout]\n\n\u003ch3\u003eOwn-voice detection and real encryption\u003c\/h3\u003e\n\n\u003cp\u003eThe EPOS SDW 5035 carries the same two-microphone noise-canceling system with own-voice detection as the rest of the IMPACT 5000 Series — identifying the wearer's voice specifically rather than just filtering generic background noise — alongside 128-bit encryption and Protected Pairing to keep every call confidential.\u003c\/p\u003e\n\n\u003ch3\u003eAuto sleep, and a base that holds four headsets\u003c\/h3\u003e\n\n[card title=\"Small details that add up on a shared floor\"]The EPOS SDW 5035 automatically enters sleep mode after 12 hours out of range of its base station, which quietly protects battery life on a headset left behind over a weekend. And the base station itself supports pairing up to four SDW 5000 series headsets in total — genuinely useful for training sessions or a shared floor where more than one person needs to listen in.[\/card]\n\n\u003cp\u003eThe EPOS SDW 5035 is the headset for someone whose shift outlasts a typical charge — a battery built for a full day even in the headset's best-sounding mode, dual connectivity that covers the desk phone and the computer without a lifter needed on the PC side, and the same security and audio standards as the rest of EPOS's premium DECT line. Pair it to the base, and it's ready to outlast whatever the day throws at it.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n  \u003cli\u003eEPOS SDW 5035 mono wireless DECT headset with fixed headband\u003c\/li\u003e\n  \u003cli\u003eBase station with charging cradle\u003c\/li\u003e\n  \u003cli\u003ePower supply unit\u003c\/li\u003e\n  \u003cli\u003eQuick start guide\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe HSL10 II handset lifter, EHS cables, and the BTD 800 II Bluetooth dongle are not included and are sold separately.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n  \u003ctbody\u003e\n    \u003ctr\u003e\n\u003cth\u003eType\u003c\/th\u003e\n\u003ctd\u003eMonaural (single-ear), fixed headband\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eSeries\u003c\/th\u003e\n\u003ctd\u003eEPOS IMPACT 5000 Series\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWireless technology\u003c\/th\u003e\n\u003ctd\u003eDECT\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnectivity\u003c\/th\u003e\n\u003ctd\u003eDual — desk phone and PC\/softphone simultaneously; optional BTD 800 II dongle adds Bluetooth mobile connectivity\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eRange\u003c\/th\u003e\n\u003ctd\u003eUp to 590 ft (180 m) line of sight; approx. 200 ft in a typical office\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eTalk time\u003c\/th\u003e\n\u003ctd\u003eUp to 14 hours narrowband; up to 9 hours super wideband\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eCharge time\u003c\/th\u003e\n\u003ctd\u003eApprox. 1.5 hours for a full charge\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eAuto sleep\u003c\/th\u003e\n\u003ctd\u003eActivates after 12 hours out of base station range\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMicrophone\u003c\/th\u003e\n\u003ctd\u003eTwo-microphone noise-canceling system with own-voice detection technology\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eAudio\u003c\/th\u003e\n\u003ctd\u003eSuper wideband sound; high-density wideband mode for crowded environments\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eHearing protection\u003c\/th\u003e\n\u003ctd\u003eActiveGard technology — sound pressure limited to 118 dB\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eSecurity\u003c\/th\u003e\n\u003ctd\u003e128-bit encryption, Protected Pairing, DECT Security certification\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eCertification\u003c\/th\u003e\n\u003ctd\u003eMicrosoft Teams certified; Skype for Business certified; UC optimized\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eIndicator\u003c\/th\u003e\n\u003ctd\u003eIntegrated busylight\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eBase station capacity\u003c\/th\u003e\n\u003ctd\u003ePairs with up to 4 IMPACT SDW 5000 series headsets total\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWeight\u003c\/th\u003e\n\u003ctd\u003e100 g\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eRemote answering\u003c\/th\u003e\n\u003ctd\u003eRequires an EHS-compatible phone or separately sold HSL10 II lifter for desk phone calls; no lifter needed for PC\/softphone calls\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eSoftware\u003c\/th\u003e\n\u003ctd\u003eEPOS HeadSetup Pro Manager for remote configuration and fleet management\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eRelated models\u003c\/th\u003e\n\u003ctd\u003eEPOS SDW 5015 (convertible, 3 wearing styles, shorter battery life); EPOS SDW 5016 (triple connectivity with built-in Bluetooth)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003ePart number\u003c\/th\u003e\n\u003ctd\u003e1000601\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWarranty\u003c\/th\u003e\n\u003ctd\u003e2-year manufacturer warranty, plus HeadsetPlus lifetime technical support\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware.\u003c\/strong\u003e The EPOS SDW 5035 is certified for Microsoft Teams and Skype for Business, and UC optimized for other major softphone platforms. EPOS HeadSetup Pro Manager handles remote configuration and fleet-wide device management.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eHardware.\u003c\/strong\u003e The base station connects simultaneously to a desk phone and a computer via USB. Remote desk-phone answering requires an EHS-compatible phone or a separately sold HSL10 II lifter. An optional BTD 800 II Bluetooth dongle adds mobile phone connectivity.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003ePlatforms.\u003c\/strong\u003e The EPOS SDW 5035 suits office professionals who need a full shift of battery life from a wireless headset and are comfortable with a single, fixed headband wearing style.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n  \u003cdetails\u003e\u003csummary\u003eHow much longer does the EPOS SDW 5035 last than the SDW 5015?\u003c\/summary\u003e\u003cp\u003eThe EPOS SDW 5035 reaches up to 14 hours of talk time in narrowband mode and up to 9 hours in super wideband, compared to the SDW 5015's 10 hours narrowband and roughly 6 hours super wideband — a real difference tied to the SDW 5035's fixed-headband design.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the EPOS SDW 5035 need a lifter to answer calls?\u003c\/summary\u003e\u003cp\u003eOnly for remote desk phone answering. The EPOS SDW 5035 requires an EHS-compatible phone or a separately sold HSL10 II lifter to answer or end desk phone calls away from your desk. The PC\/softphone connection needs no lifter.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eCan I add Bluetooth to the EPOS SDW 5035?\u003c\/summary\u003e\u003cp\u003eYes. The EPOS SDW 5035's base station accepts an optional BTD 800 II Bluetooth USB dongle, adding mobile phone connectivity without replacing the headset system.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eHow much does the EPOS SDW 5035 weigh?\u003c\/summary\u003e\u003cp\u003eThe EPOS SDW 5035 weighs 100 grams.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eHow many headsets can share one EPOS SDW 5035 base station?\u003c\/summary\u003e\u003cp\u003eThe base station supports pairing up to four IMPACT SDW 5000 series headsets in total, useful for training sessions or a shared floor where multiple people need to listen in.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eIs the EPOS SDW 5035 Microsoft Teams certified?\u003c\/summary\u003e\u003cp\u003eYes. The EPOS SDW 5035 is certified for both Microsoft Teams and Skype for Business, and UC optimized for other major softphone platforms.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e","brand":"EPOS","offers":[{"title":"Default Title","offer_id":46631829209332,"sku":"1000601","price":359.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/SDW5036_814588d1-e5c7-42c3-8f2f-ea471ed57b91.jpg?v=1751516382"},{"product_id":"poly-voyager-focus-2-office-wireless-headset","title":"Poly Voyager Focus 2 Office Headset with Desk Phone Base (EHS Options)","description":"\u003ch2\u003eThe Poly Voyager Focus 2 Office Wireless Headset\u003c\/h2\u003e\n\n\u003cp\u003eThe standard Poly Voyager Focus 2 covers a computer and a mobile phone. It doesn't touch a desk phone. If your calls still route through one, the Poly Voyager Focus 2 Office wireless headset is the version built to close that gap — the same 3-level ANC headset, paired with a full base station instead of a small Bluetooth dongle.\u003c\/p\u003e\n\n\u003cp\u003eThat base is doing more than adding a desk phone connection. It nearly doubles the cordless range too — up to 300 ft, compared to the standard version's 164 ft — since a proper base station simply has more room for antenna and power than a USB dongle does.\u003c\/p\u003e\n\n\u003ch2\u003eBuild the exact Focus 2 Office you need\u003c\/h2\u003e\n\u003cp\u003eOne choice: which certification matches your platform.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e[icon:uc] UC Certified.\u003c\/strong\u003e Compatible with Avaya, Cisco, IBM, Microsoft Teams, and other major softphone platforms.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e[icon:ms-teams] Microsoft Certified.\u003c\/strong\u003e Formal Microsoft Teams certification, purpose-built for Teams call handling.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eWhat the Office base actually adds\u003c\/h2\u003e\n\u003cp\u003eThe Poly Voyager Focus 2 Office wireless headset connects to a desk phone via the included telephone interface cable, a computer via USB-A, and a mobile phone directly over Bluetooth — genuine three-way connectivity from one base. That's the real reason to choose this over the standard Focus 2: a desk phone in the mix, not just PC and mobile.\u003c\/p\u003e\n\n[card title=\"Why this costs more than the standard Focus 2\"]The Office base adds a real desk phone connection and pushes cordless range from 164 ft to 300 ft. If your calls never touch a desk phone, the standard Voyager Focus 2 covers PC and mobile for less.[\/card]\n\n[compare]\u003cdiv\u003e\n\u003cstrong\u003eFocus 2 Office (this headset)\u003c\/strong\u003e\u003cbr\u003eDesk phone + PC + mobile. Up to 300 ft range via base station.\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003eFocus 2 (standard)\u003c\/strong\u003e\u003cbr\u003ePC + mobile only, via BT700 dongle. Up to 164 ft range.\u003c\/div\u003e[\/compare]\n\n\u003ch3\u003eThree ANC levels, same as the standard Focus 2\u003c\/h3\u003e\n\u003cp\u003eThe Poly Voyager Focus 2 Office wireless headset runs the same digital hybrid ANC as its non-Office sibling — three adjustable levels, off\/low\/high, using two digital MEMS microphones plus two analog ECM microphones. An open-microphone button lets ambient sound back in on demand without switching ANC off entirely, useful for a quick conversation with someone at your desk mid-focus-session.\u003c\/p\u003e\n\n\u003ch3\u003eBattery life and range\u003c\/h3\u003e\n\u003cp\u003eTalk time runs up to 19 hours with ANC off, dropping with ANC engaged at higher settings — the same battery tradeoff as the standard Focus 2, since it's the same internal hardware. Standby runs 10+ days. Cordless range reaches up to 300 ft from the base, covering a genuinely large office rather than just a desk radius.\u003c\/p\u003e\n\n[stat]Up to 300 ft range (Office base) · Up to 19 hrs talk time · 3 ANC levels[\/stat]\n\n\u003ch3\u003eSmart sensors, mute controls, and all-day comfort\u003c\/h3\u003e\n\u003cp\u003ePut the headset on and it answers a call or unmutes automatically; take it off and it pauses music or mutes the mic. The boom arm rotates up to mute and down to unmute, and can be worn on either side while automatically maintaining correct left\/right stereo — no dedicated left or right ear cup to think about. An online busy indicator lets people nearby know when you're on a call, and leatherette ear cushions with enhanced DSP processing round out the comfort and audio side for a full day of wear.\u003c\/p\u003e\n\n\u003cp\u003eThis is the headset for someone whose calls genuinely move between a desk phone, a computer, and a mobile device — not a hypothetical, but the actual daily pattern the Office base is built around. Pay for it if that's your day; the standard Focus 2 covers everything else for less.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n\u003cli\u003ePoly Voyager Focus 2 headset (stereo)\u003c\/li\u003e\n\u003cli\u003eOffice base\u003c\/li\u003e\n\u003cli\u003eTelephone interface cable\u003c\/li\u003e\n\u003cli\u003eUSB-A cable\u003c\/li\u003e\n\u003cli\u003eCarry case\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eSpec\u003c\/th\u003e\n\u003cth\u003eDetail\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWearing style\u003c\/td\u003e\n\u003ctd\u003eOver-the-head, stereo (binaural)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWireless technology\u003c\/td\u003e\n\u003ctd\u003eBluetooth (via Office base); Bluetooth direct to mobile phone\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRange\u003c\/td\u003e\n\u003ctd\u003eUp to 300 ft \/ 91m from the Office base\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eTalk time\u003c\/td\u003e\n\u003ctd\u003eUp to 19 hours (ANC off), lower with ANC engaged\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eStandby time\u003c\/td\u003e\n\u003ctd\u003e10+ days\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eNoise cancellation\u003c\/td\u003e\n\u003ctd\u003eDigital hybrid ANC (2 digital MEMS + 2 analog ECM mics), 3 levels: off\/low\/high, plus open-mic button\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMicrophone\u003c\/td\u003e\n\u003ctd\u003eRotating boom, wearable either side, auto-maintains L\/R stereo\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eConnectivity\u003c\/td\u003e\n\u003ctd\u003e3-way: desk phone (telephone interface cable), PC (USB-A), mobile (Bluetooth)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCertification\u003c\/td\u003e\n\u003ctd\u003eUC certified, or Microsoft Teams certified\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWarranty\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware:\u003c\/strong\u003e Poly Lens for firmware updates and settings configuration.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eHardware:\u003c\/strong\u003e Connects to a desk phone via the included telephone interface cable, a computer via USB-A, and a mobile phone directly over Bluetooth.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003ePlatforms:\u003c\/strong\u003e [icon:uc] UC certified for Avaya, Cisco, IBM, and other major softphone platforms. [icon:ms-teams] The Microsoft-certified configuration carries formal Teams certification. Works with Windows and Mac OS.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n\u003cdetails\u003e\u003csummary\u003eWhat's the range of the Poly Voyager Focus 2 Office wireless headset?\u003c\/summary\u003e\u003cp\u003eUp to 300 ft (91m) from the Office base — nearly double the 164 ft range of the standard, non-Office Focus 2.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eDoes the Poly Voyager Focus 2 Office wireless headset connect to a desk phone?\u003c\/summary\u003e\u003cp\u003eYes, via the included telephone interface cable and Office base — genuine three-way connectivity to a desk phone, PC, and mobile phone. The standard Focus 2 covers PC and mobile only.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eIs the Poly Voyager Focus 2 Office wireless headset certified for Microsoft Teams?\u003c\/summary\u003e\u003cp\u003eThe Microsoft-certified configuration carries formal Teams certification. The UC-certified configuration is compatible with Avaya, Cisco, IBM, and other major platforms.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eHow many ANC levels does the Poly Voyager Focus 2 Office have?\u003c\/summary\u003e\u003cp\u003eThree — off, low, and high — the same digital hybrid ANC system as the standard Voyager Focus 2.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eHow long does the Poly Voyager Focus 2 Office battery last?\u003c\/summary\u003e\u003cp\u003eUp to 19 hours of talk time with ANC off, with standby lasting 10+ days. Higher ANC settings reduce talk time.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eWhat's included with the Poly Voyager Focus 2 Office wireless headset?\u003c\/summary\u003e\u003cp\u003eThe box includes the headset, an Office base, a telephone interface cable, a USB-A cable, and a carry case.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e","brand":"Poly","offers":[{"title":"UC \/ None","offer_id":48841820307700,"sku":"9T9J3AA+786C9AA","price":405.96,"currency_code":"USD","in_stock":true},{"title":"MS Teams \/ None","offer_id":48841820340468,"sku":"9T9J4AA+786D0AA","price":405.96,"currency_code":"USD","in_stock":true},{"title":"MS Teams \/ Cisco EHS","offer_id":49064737407220,"sku":"9T9J4AA+786D0AA+APC43","price":462.96,"currency_code":"USD","in_stock":true},{"title":"MS Teams \/ Polycom EHS","offer_id":49064737439988,"sku":"9T9J4AA+786D0AA+APP5","price":487.96,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/voyager-focus-2-office-2-way.jpg?v=1751516393"},{"product_id":"epos-impact-d-30-phone-wireless-dect-stereo-headset","title":"EPOS Impact D 30 Phone Wireless DECT Stereo Headset","description":"\u003ch2\u003eThe EPOS D 30 needs help answering\u003c\/h2\u003e\n\n\u003cp\u003eBuy a wireless desk phone headset expecting to answer calls from across the room with nothing but your voice, and you'll be disappointed the first time the phone rings while you're at the printer. The EPOS Impact D 30 Phone is a stereo DECT wireless headset built for exactly that kind of freedom — but roaming away from your desk and answering a call away from your desk are two different capabilities, and only one of them is included out of the box.\u003c\/p\u003e\n\n\u003cp\u003eIt's a double-sided, over-the-head DECT 6.0 headset that connects to a desk phone only — no USB, no PC connectivity in this configuration. EPOS rates it for up to 12 hours of talk time on a full charge, fast charging that recovers 50% battery in 20 minutes, and a roaming range up to 590 feet line of sight or around 200 feet in a typical office. ActiveGard technology protects against sudden sound spikes on the line, and it carries a 2-year warranty.\u003c\/p\u003e\n\n\u003ch2\u003eDoes the EPOS D 30 let you answer calls away from your desk?\u003c\/h2\u003e\n\n\u003cp\u003eNot on its own. The EPOS D 30 lets you roam away from your desk once a call is already connected — walk to the printer, step into the hallway, keep talking the whole way. But starting or ending a call from a distance requires a separate accessory: either the EPOS HSL 10 II mechanical handset lifter, which physically lifts your phone's receiver when you press answer on the headset, or an Electronic Hook Switch (EHS) cable for phones with that built-in capability. Neither ships with the D 30 — both are sold separately.\u003c\/p\u003e\n\n[callout type=\"honest\"]This is the single most common point of confusion with wireless desk phone headsets, and it's worth getting right before you order. Without an HSL10 lifter or EHS cable, the EPOS D 30 answers calls fine at your desk, and lets you roam once connected — but someone still has to physically start the call at the phone. If hands-free answering from anywhere in the office is the reason you're buying a wireless headset, budget for the lifter or EHS cable as part of the purchase, not as an afterthought.[\/callout]\n\n\u003ch3\u003eHSL10 lifter or EHS — which one do you need?\u003c\/h3\u003e\n\n\u003cp\u003eIt depends on your desk phone. The HSL 10 II is a mechanical device that physically lifts your phone's handset, and works with essentially any corded desk phone regardless of brand. An EHS cable is an electronic connection built for phones with that specific capability — Polycom and certain Cisco models each need their own EHS adapter. If you're not certain which your phone needs, that's worth confirming before ordering rather than guessing.\u003c\/p\u003e\n\n\u003ch2\u003eHow far can you roam with the EPOS D 30?\u003c\/h2\u003e\n\n\u003cp\u003eThe EPOS D 30 uses DECT 6.0 wireless technology rated for up to 590 feet (180 meters) line of sight, and around 200 feet in a typical office once walls and furniture are factored in. That's enough range to walk to a conference room, a break area, or another department while a call stays connected.\u003c\/p\u003e\n\n[stat]12 hours talk time, 590 ft range[\/stat]\n\n\u003ch3\u003eWhat changed from the DW Pro 2\u003c\/h3\u003e\n\n[card title=\"A familiar headset, a better base\"]The EPOS D 30 Phone is the direct successor to the Sennheiser DW Pro 2, and very little changed on the headset itself — the specs and design are nearly identical, and batteries and ear cushions are interchangeable between the two generations. What's genuinely different is the base station: a redesign with an improved magnetized charging connection, so seating the headset back on its base is more reliable than the older mechanism.[\/card]\n\n\u003ch3\u003eStereo blocks the noise, or go mono with the D10\u003c\/h3\u003e\n\n[compare]\n\u003cdiv\u003e\n\u003cstrong\u003eEPOS D 30 — stereo (dual)\u003c\/strong\u003e\u003cbr\u003eBoth ears covered for more isolation on a noisy floor. Shares a base station family with other EPOS D-series headsets.\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003eEPOS D 10 — mono (single)\u003c\/strong\u003e\u003cbr\u003eOne ear open to stay aware of the room. Same DECT range and talk time, lighter wearing style.\u003c\/div\u003e\n[\/compare]\n\n\u003cp\u003eThe EPOS D 30 is the headset for a desk phone user who genuinely moves during the day — connected calls that survive a walk to the printer, 12 hours of battery that outlasts a full shift, and a fast-charge window that recovers half a charge on a coffee break. Pair it with an HSL10 lifter or EHS cable if hands-free answering from anywhere matters to your role, and it's ready to roam the moment it's paired to the base.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n  \u003cli\u003eEPOS Impact D 30 Phone stereo DECT wireless headset\u003c\/li\u003e\n  \u003cli\u003eBase station with magnetic charging connection\u003c\/li\u003e\n  \u003cli\u003ePower supply unit\u003c\/li\u003e\n  \u003cli\u003eQuick start guide\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe HSL 10 II handset lifter and EHS cables are not included — both are sold separately and matched to your specific desk phone.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n  \u003ctbody\u003e\n    \u003ctr\u003e\n\u003cth\u003eType\u003c\/th\u003e\n\u003ctd\u003eBinaural (stereo, both-ear), over-the-head\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWireless technology\u003c\/th\u003e\n\u003ctd\u003eDECT 6.0\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eRange\u003c\/th\u003e\n\u003ctd\u003eUp to 590 ft (180 m) line of sight; approx. 200 ft in a typical office\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eTalk time\u003c\/th\u003e\n\u003ctd\u003eUp to 12 hours on a full charge\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eCharging\u003c\/th\u003e\n\u003ctd\u003eFast charge — 50% battery in 20 minutes\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMicrophone\u003c\/th\u003e\n\u003ctd\u003eNoise-canceling, EPOS HD Voice technology\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eHearing protection\u003c\/th\u003e\n\u003ctd\u003eActiveGard technology — protects against sudden sound spikes\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eRemote answer\u003c\/th\u003e\n\u003ctd\u003eRequires HSL 10 II handset lifter or EHS cable (sold separately) to answer\/end calls away from the desk\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConferencing\u003c\/th\u003e\n\u003ctd\u003eUp to three additional guest headsets can join the same call via the base station\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnectivity\u003c\/th\u003e\n\u003ctd\u003eDesk phone only — no USB or PC connection in this configuration\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003ePredecessor\u003c\/th\u003e\n\u003ctd\u003eSuccessor to the Sennheiser DW Pro 2; batteries and ear cushions interchangeable\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMono alternative\u003c\/th\u003e\n\u003ctd\u003eEPOS D 10 (single-ear, same base station family)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003ePart number\u003c\/th\u003e\n\u003ctd\u003e1000989\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWarranty\u003c\/th\u003e\n\u003ctd\u003e2-year manufacturer warranty, plus HeadsetPlus lifetime technical support\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware.\u003c\/strong\u003e This configuration of the EPOS D 30 connects to a desk phone only and has no USB or PC connectivity — it's not a softphone or UC headset. For a version that also connects to a computer, ask about the EPOS D 30 USB variant.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eHardware.\u003c\/strong\u003e The EPOS D 30 pairs to its base station, which connects to a desk phone's handset port. To answer or end calls without touching the phone, add an HSL 10 II mechanical lifter (works with most corded desk phones) or an EHS cable matched to your phone brand — Polycom and select Cisco models each require a specific adapter.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003ePlatforms.\u003c\/strong\u003e The EPOS D 30 is built for desk-phone-based office roles where roaming during a call matters more than answering remotely — reception desks, account management, and any role tied to a landline extension.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the EPOS D 30 let me answer calls away from my desk?\u003c\/summary\u003e\u003cp\u003eNot without an accessory. The EPOS D 30 lets you roam and continue talking once a call is connected, but answering or ending a call from a distance requires a separately sold HSL 10 II handset lifter or an EHS cable matched to your phone.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat's the difference between the EPOS D 30 and the D 10?\u003c\/summary\u003e\u003cp\u003eThe EPOS D 30 is stereo, covering both ears for more noise isolation. The EPOS D 10 is mono, leaving one ear open. Both share the same DECT range, talk time, and base station family — the choice comes down to wearing style.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eHow far can I roam with the EPOS D 30?\u003c\/summary\u003e\u003cp\u003eThe EPOS D 30 is rated for up to 590 feet (180 meters) line of sight, and around 200 feet in a typical office once walls and furniture reduce the range.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the EPOS D 30 work with a computer?\u003c\/summary\u003e\u003cp\u003eNot this configuration. The EPOS Impact D 30 Phone connects to a desk phone only, with no USB or PC connectivity. A separate EPOS D 30 USB variant exists for computer-only or dual connectivity if that's what you need.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat is EPOS ActiveGard technology?\u003c\/summary\u003e\u003cp\u003eActiveGard is EPOS's hearing protection technology, built into the EPOS D 30 to guard against sudden loud sound spikes and acoustic shock coming through the line during a call.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eHow long does the EPOS D 30 battery last?\u003c\/summary\u003e\u003cp\u003eThe EPOS D 30 runs up to 12 hours on a full charge, with fast charging that recovers 50% of the battery in just 20 minutes.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e","brand":"EPOS","offers":[{"title":"Default Title","offer_id":46631837106420,"sku":"1000989","price":299.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/1000989-1.jpg?v=1751516567"},{"product_id":"epos-impact-d10-ii-wireless-dect-headset","title":"EPOS Impact D10 II Wireless DECT Headset (USB-A or Desk Phone)","description":"\u003ch2\u003eOne EPOS D10 II headset, two bases\u003c\/h2\u003e\n\n\u003cp\u003eOutfitting an office with a mix of desk-phone users and computer-based softphone users usually means stocking two completely different wireless headsets, with two different spare-parts lists to manage. The EPOS Impact D10 II breaks that assumption — the headset itself is identical across both versions; only the base station it pairs with changes what it connects to.\u003c\/p\u003e\n\n\u003cp\u003eIt's a convertible wireless DECT headset, worn as an ear hook or a full headband, with a noise-canceling microphone, EPOS ActiveGard protection against sudden sound spikes, and a 2-year warranty. It comes two ways: the USB ML version, which pairs with a computer and is Microsoft Teams certified, and the Phone version, which pairs directly with a desk phone. Both roam up to 590 feet line of sight, or around 200 feet through a typical office layout.\u003c\/p\u003e\n\n\u003ch2\u003eBuild the exact EPOS Impact D10 II you need\u003c\/h2\u003e\n\n\u003cp\u003eTwo versions, and the choice comes down to what's on your desk — a computer running a softphone, or a traditional desk phone.\u003c\/p\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eUSB ML — for computer and Microsoft Teams (1000999).\u003c\/strong\u003e Pairs with a PC via USB base station, Microsoft Teams certified, and includes a built-in ringer with selectable tones since there's no physical phone to ring. Answering happens through the softphone software — no lifter needed, ever.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003ePhone — for desk phones (1000996).\u003c\/strong\u003e Pairs directly with a desk phone's handset port. Roams and stays connected mid-call on its own, but answering or ending a call from away from the desk requires a separately sold HSL10 lifter or EHS cable.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eDoes the EPOS D10 II need a lifter to answer calls?\u003c\/h2\u003e\n\n\u003cp\u003eIt depends entirely on which version. The EPOS Impact D10 II Phone needs a separately sold HSL10 handset lifter or EHS cable to answer or end calls hands-free away from the desk — without one, you can roam once a call is connected, but someone still has to start it at the phone. The USB ML version needs no lifter at all, because it connects to a computer softphone rather than a physical handset — the answer button works through software from anywhere in range.\u003c\/p\u003e\n\n[callout type=\"honest\"]This distinction gets confused often enough that it's worth stating plainly: a lifter or EHS cable is a Phone-version accessory only. If you're buying the USB ML version for Microsoft Teams or another softphone, don't add a lifter to your cart — it does nothing there, since there's no handset for it to lift.[\/callout]\n\n\u003ch3\u003eOne headset works on both bases\u003c\/h3\u003e\n\n[card title=\"A single spare part for a mixed office\"]The physical EPOS D10 II headset — the part that goes on your head — is the same unit whether it's paired to the USB base or the Phone base. That means an IT team running both versions across an office can standardize on one spare headset for repairs or replacements, rather than tracking two separate SKUs. Swap the headset onto whichever base needs it and it pairs automatically.[\/card]\n\n\u003ch2\u003eHow long does the EPOS D10 II battery last?\u003c\/h2\u003e\n\n\u003cp\u003eThe EPOS Impact D10 II is rated for up to 12 hours of talk time — but that figure is measured in narrowband mode. Switch to wideband, the higher-quality HD audio setting, and real-world talk time drops to closer to 8 hours. A full charge takes about an hour, so a lunch-break top-up recovers most of a shift either way.\u003c\/p\u003e\n\n\u003ch3\u003eConvertible: ear hook or headband, 22g or 50g\u003c\/h3\u003e\n\n[stat]22 g (ear hook) \/ 50 g (headband)[\/stat]\n\n\u003cp\u003eThe EPOS D10 II ships convertible — wear it as a lightweight ear hook at 22 grams, or the more secure over-the-head band at 50 grams. Both styles fit either ear, and switching between them takes seconds since it's the same headset, just reconfigured.\u003c\/p\u003e\n\n\u003ch3\u003eRoam up to 590 feet, hear every word\u003c\/h3\u003e\n\n\u003cp\u003eBuilt on DECT 6.0 wireless technology, the EPOS D10 II is rated for up to 590 feet line of sight, and around 200 feet through the walls and furniture of a typical office — enough to take a call to a conference room or a break area and stay connected the whole way. ActiveGard technology guards against sudden loud spikes reaching your ears through the line.\u003c\/p\u003e\n\n[compare]\n\u003cdiv\u003e\n\u003cstrong\u003eUSB ML — for computers\u003c\/strong\u003e\u003cbr\u003ePairs with a PC, Microsoft Teams certified, built-in ringer. Software-based answering, no lifter ever needed.\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003ePhone — for desk phones\u003c\/strong\u003e\u003cbr\u003ePairs directly with a desk phone. Roams mid-call freely; needs an HSL10 lifter or EHS cable for hands-free remote answering.\u003c\/div\u003e\n[\/compare]\n\n\u003cp\u003eThe EPOS D10 II is the headset for an office that doesn't want to choose between mobility and simplicity — a convertible fit that adjusts to how you actually want to wear it, range that survives a walk to the next room, and a base-station design that lets the same headset serve a desk phone user today and a softphone user tomorrow. Pick the version that matches what's on the desk, and it's ready to pair the moment it's out of the box.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n  \u003cli\u003eEPOS Impact D10 II wireless headset with ear hook and headband wearing styles\u003c\/li\u003e\n  \u003cli\u003eBase station with magnetic docking and charging\u003c\/li\u003e\n  \u003cli\u003ePower supply unit\u003c\/li\u003e\n  \u003cli\u003eQuick start guide\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe USB ML version includes a USB base station for computer connection. The Phone version includes a base station for desk phone connection; an HSL10 lifter or EHS cable is not included and is sold separately.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n  \u003ctbody\u003e\n    \u003ctr\u003e\n\u003cth\u003eType\u003c\/th\u003e\n\u003ctd\u003eMonaural (single-ear), convertible — ear hook or over-the-head\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWireless technology\u003c\/th\u003e\n\u003ctd\u003eDECT 6.0\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eRange\u003c\/th\u003e\n\u003ctd\u003eUp to 590 ft (180 m) line of sight; approx. 200 ft in a typical office\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eTalk time\u003c\/th\u003e\n\u003ctd\u003eUp to 12 hours (narrowband); approx. 8 hours (wideband\/HD audio)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eCharge time\u003c\/th\u003e\n\u003ctd\u003eApprox. 1 hour for a full charge\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMicrophone\u003c\/th\u003e\n\u003ctd\u003eNoise-canceling, EPOS HD Voice technology\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eHearing protection\u003c\/th\u003e\n\u003ctd\u003eEPOS ActiveGard technology — protects against sudden sound spikes\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWeight\u003c\/th\u003e\n\u003ctd\u003e22 g (ear hook) \/ 50 g (headband)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConferencing\u003c\/th\u003e\n\u003ctd\u003eUp to three additional guest headsets can join the same call via the base station\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eUSB ML version\u003c\/th\u003e\n\u003ctd\u003eConnects to a computer softphone; Microsoft Teams certified; built-in ringer with selectable tones; no lifter required\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003ePhone version\u003c\/th\u003e\n\u003ctd\u003eConnects directly to a desk phone; requires a separately sold HSL10 lifter or EHS cable for hands-free remote answering\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eSoftware\u003c\/th\u003e\n\u003ctd\u003eEPOS software updater for firmware updates (USB ML version)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003ePart numbers\u003c\/th\u003e\n\u003ctd\u003eUSB ML: 1000999; Phone: 1000996\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWarranty\u003c\/th\u003e\n\u003ctd\u003e2-year manufacturer warranty, plus HeadsetPlus lifetime technical support\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware.\u003c\/strong\u003e The EPOS Impact D10 II USB ML is Microsoft Teams certified and connects to a computer for softphone use, with answering handled entirely through software — no physical handset involved.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eHardware.\u003c\/strong\u003e The Phone version pairs directly with a desk phone's handset port. To answer or end calls without touching the phone, add an HSL10 lifter (works with most corded desk phones) or an EHS cable matched to your specific phone brand.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003ePlatforms.\u003c\/strong\u003e The EPOS D10 II suits office professionals who need to move during calls — the USB ML version for Teams and softphone-based roles, the Phone version for desk-phone-based roles like reception or account management.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the EPOS D10 II need a lifter to answer calls?\u003c\/summary\u003e\u003cp\u003eOnly the Phone version does. The EPOS Impact D10 II Phone requires a separately sold HSL10 lifter or EHS cable to answer calls hands-free away from the desk. The USB ML version needs no lifter at all, since it answers through computer software.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat's the difference between the D10 II USB and D10 II Phone?\u003c\/summary\u003e\u003cp\u003eThe USB ML version pairs with a computer and is Microsoft Teams certified; the Phone version pairs directly with a desk phone. The physical headset is identical in both — only the base station and connection type differ.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eHow long does the EPOS D10 II battery last?\u003c\/summary\u003e\u003cp\u003eThe EPOS Impact D10 II is rated for up to 12 hours of talk time in narrowband mode, dropping to about 8 hours in wideband HD audio mode. A full charge takes roughly an hour.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eCan I use the same headset with both the USB and Phone base stations?\u003c\/summary\u003e\u003cp\u003eYes. The physical EPOS D10 II headset is identical across both versions — only the base station changes what it connects to — so a spare headset can be paired to either a USB or Phone base as needed.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eIs the EPOS D10 II Microsoft Teams certified?\u003c\/summary\u003e\u003cp\u003eThe USB ML version of the EPOS Impact D10 II is Microsoft Teams certified. The Phone version connects to a desk phone instead and doesn't carry Teams certification, since it isn't used with a computer.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eHow much does the EPOS D10 II weigh?\u003c\/summary\u003e\u003cp\u003eThe EPOS D10 II weighs 22 grams worn as an ear hook, or 50 grams worn as a full headband — light enough for all-day wear in either configuration.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e","brand":"EPOS","offers":[{"title":"USB-A","offer_id":48800897007860,"sku":"1000999","price":249.95,"currency_code":"USD","in_stock":true},{"title":"Desk Phone","offer_id":48800897040628,"sku":"1000996","price":239.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/D10-ii-usb.png?v=1751516605"},{"product_id":"poly-savi-8420-dect-wireless-stereo-headset-anc","title":"Poly Savi 8420 DECT Wireless Stereo Headset with ANC (EHS Remote Answer Options)","description":"\u003ch2\u003e\u003cspan style=\"text-decoration: underline; color: rgb(255, 0, 0);\"\u003eBack-ordered product.\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch2\u003eThe Poly Savi 8420 Wireless Headset\u003c\/h2\u003e\n\u003cp\u003eAn open floor plan doesn't quiet down just because you've got a call in ten minutes, and a headset that only cleans up what your caller hears does nothing about the noise hitting your own ears. The Poly Savi 8420 wireless headset handles both — genuine active noise cancellation in the ear cups, plus a separate noise-canceling microphone for what the other person hears.\u003c\/p\u003e\n\u003cp\u003eIt's the stereo model in Poly's current-generation Savi 8400 series, covering both ears and adding ANC that its mono sibling, the Savi 8410, doesn't have. Three-way connectivity — desk phone, computer, and Bluetooth mobile phone — runs through one base with a color display and a side wheel for switching devices.\u003c\/p\u003e\n\u003ch2\u003eBuild the exact Savi 8420 you need\u003c\/h2\u003e\n\u003cp\u003eOne choice: which certification matches your platform.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e[icon:uc] UC Certified.\u003c\/strong\u003e Works with major UC and softphone platforms without a single-brand certification badge.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e[icon:ms-teams] Microsoft Certified (Savi 8420-M).\u003c\/strong\u003e Formal Microsoft Teams certification, with a dedicated Teams button on the Microsoft-specific version of the base.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eActive noise cancellation — and why the mono Savi 8410 doesn't have it\u003c\/h2\u003e\n\u003cp\u003eThe Poly Savi 8420 wireless headset runs genuine active noise cancellation in its ear cups, not just passive isolation from the ear cushions. That's a real difference from its mono sibling, the Savi 8410, which relies on a noise-canceling microphone alone with no ANC for what you hear. Both ears covered plus ANC makes sense for a loud floor or a focus session; if you'd rather keep one ear open to stay aware of the room, the 8410 is built for that instead.\u003c\/p\u003e\n\u003cp\u003e[card title=\"Mono or stereo — the real choice\"]The Poly Savi 8420 wireless headset covers both ears and adds active noise cancellation. The mono Savi 8410 leaves one ear open with no ANC. Pick based on whether blocking the room or staying aware of it matters more for your day.[\/card]\u003c\/p\u003e\n\u003ch3\u003eNot the same as the noise-canceling microphone\u003c\/h3\u003e\n\u003cp\u003eANC and the noise-canceling mic solve different problems on the Poly Savi 8420 wireless headset. ANC blocks what you hear. The microphone — enhanced with Poly Acoustic Fence technology — filters what your caller hears. Close Conversation Limiting handles a third job, reducing how far your voice carries to people near you. Three features, three jobs, all running on the same headset.\u003c\/p\u003e\n\u003ch2\u003eHow much DECT security do you actually need?\u003c\/h2\u003e\n\u003cp\u003eThe Poly Savi 8420 wireless headset is DECT Security Certified, which Poly's own published guidance says meets the security expectations of most organizations. But for buyers with stricter requirements, Poly's own FAQ is explicit: it recommends the Savi 7300 or 7400 series instead, built to the higher DECT Security Step C tier with 256-bit AES encryption and — on the 7300 line — a version with no Bluetooth radio at all. If your organization's security policy is doing more than checking a box, that's the distinction to know before ordering.\u003c\/p\u003e\n\u003cp\u003e[callout type=\"honest\"]Poly's own FAQ recommends the Savi 7300\/7400 series over the Savi 8420 for organizations with stricter DECT security requirements — the 8420 meets standard DECT Security Certification, while the 7300\/7400 series adds Step C certification, 256-bit AES encryption, and a no-Bluetooth option. Worth checking before ordering for a regulated environment.[\/callout] [compare]\u003c\/p\u003e\n\u003cdiv\u003e\n\u003cstrong\u003eSavi 8420 (this headset)\u003c\/strong\u003e\u003cbr\u003eStandard DECT Security Certified. Active noise cancellation. Bluetooth included for mobile connectivity.\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003eSavi 7320\u003c\/strong\u003e\u003cbr\u003eDECT Security Step C, 256-bit AES encryption. No Bluetooth radio — built for Bluetooth-restricted environments. No ANC.\u003c\/div\u003e\n\u003cp\u003e[\/compare]\u003c\/p\u003e\n\u003ch3\u003eA base built to work across your whole fleet\u003c\/h3\u003e\n\u003cp\u003eThe Poly Savi 8420 wireless headset ships with the Universal Office Base, and the same headset top is used on the Savi 8220 UC — the difference between the two products is entirely in the base, not the headset itself. That same base also pairs with Savi 7300, 7400, and 8200 series headset tops, so IT can standardize on new base hardware without retiring every older headset in the same rollout.\u003c\/p\u003e\n\u003ch2\u003eRange, battery, and what to expect day to day\u003c\/h2\u003e\n\u003cp\u003eThe Poly Savi 8420 wireless headset reaches up to 590 ft line of sight, dropping to a real 180 ft in a typical office once walls and cubicles are factored in. Battery runs up to 13 hours of talk time and 50 hours of standby, with a full charge from empty taking about 3 hours. At 160 grams, it's built for a full shift with ANC running, not just a quick call.\u003c\/p\u003e\n\u003cp\u003e[stat]Up to 590 ft line-of-sight range · Up to 13 hrs talk time · Active noise cancellation[\/stat]\u003c\/p\u003e\n\u003ch3\u003eSwitching devices and setting up remote answering\u003c\/h3\u003e\n\u003cp\u003eA single button on the base switches between the desk phone, computer, and mobile phone connections. Remote hands-free answering on the desk phone leg requires an HL10 handset lifter or EHS cable, sold separately — the base alone answers with a button press rather than lifting the handset automatically. Up to four Savi headsets total can conference into a single base for training or group calls.\u003c\/p\u003e\n\u003cp\u003eThis is the headset for someone who needs both ears blocked from a loud room and doesn't need the highest DECT security tier to get there. Poly announced the Savi 8400 series on July 18, 2023 as the replacement for the Savi 8200 Office line, with a four-quarter transition — this is the current generation, not a stopgap, and it's built to be the one you buy today rather than the one you'll be told to upgrade from next year.\u003c\/p\u003e\n\u003cdiv\u003e\n\u003cul\u003e\n\u003cli\u003ePoly Savi 8420 (or 8420-M) headset (stereo)\u003c\/li\u003e\n\u003cli\u003eUniversal Office Base (Microsoft Teams version for the -M variant)\u003c\/li\u003e\n\u003cli\u003eCharging cradle\u003c\/li\u003e\n\u003cli\u003eAC power adapter\u003c\/li\u003e\n\u003cli\u003eTelephone interface cable\u003c\/li\u003e\n\u003cli\u003eUSB-A cable\u003c\/li\u003e\n\u003cli\u003eUSB-C cable\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003ctable\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eSpec\u003c\/th\u003e\n\u003cth\u003eDetail\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWearing style\u003c\/td\u003e\n\u003ctd\u003eOver-the-head, stereo (binaural)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWeight\u003c\/td\u003e\n\u003ctd\u003e160 g\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWireless technology\u003c\/td\u003e\n\u003ctd\u003eDECT 6.0, Bluetooth (mobile connection)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRange\u003c\/td\u003e\n\u003ctd\u003eUp to 590 ft line of sight, up to 180 ft typical office\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eTalk time\u003c\/td\u003e\n\u003ctd\u003eUp to 13 hours\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eStandby time\u003c\/td\u003e\n\u003ctd\u003eUp to 50 hours\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCharge time\u003c\/td\u003e\n\u003ctd\u003e3 hours\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eNoise cancellation\u003c\/td\u003e\n\u003ctd\u003eActive Noise Cancellation (ANC) in the ear cups\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMicrophone\u003c\/td\u003e\n\u003ctd\u003eNoise-canceling boom with Poly Acoustic Fence technology and Close Conversation Limiting\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSecurity\u003c\/td\u003e\n\u003ctd\u003eDECT Security Certified\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eHearing aid compatibility\u003c\/td\u003e\n\u003ctd\u003eTelecoil (HAC) compatible\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eConnectivity\u003c\/td\u003e\n\u003ctd\u003e3-way: desk phone, PC\/Mac (USB-A or USB-C), mobile (Bluetooth)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eBase compatibility\u003c\/td\u003e\n\u003ctd\u003eAlso pairs with Savi 7300, 7400, and 8200 series headset tops\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eConferencing\u003c\/td\u003e\n\u003ctd\u003eUp to 4 total headsets on one base\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCertification\u003c\/td\u003e\n\u003ctd\u003eUC certified, or Microsoft Teams certified (Savi 8420-M)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRemote answering\u003c\/td\u003e\n\u003ctd\u003eRequires HL10 handset lifter or EHS cable (sold separately)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePart numbers\u003c\/td\u003e\n\u003ctd\u003eHP 8L7F2AA#ABA (standard); HP 8L7F5AA#ABA (Microsoft certified)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWarranty\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware:\u003c\/strong\u003e Poly Lens for firmware updates and settings customization via the base's color display and scroll wheel.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eHardware:\u003c\/strong\u003e Connects to a desk phone via telephone interface cable, a computer via USB-A or USB-C, and a mobile phone via Bluetooth. Add an HL10 handset lifter or EHS cable separately for hands-free remote answering.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003ePlatforms:\u003c\/strong\u003e [icon:uc] UC certified for major softphone and UC platforms. [icon:ms-teams] The Savi 8420-M carries formal Microsoft Teams certification with a dedicated Teams button on the base. Works with Windows and macOS.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cdetails\u003e\n\u003csummary\u003eDoes the Poly Savi 8420 wireless headset have active noise cancellation?\u003c\/summary\u003e\n\u003cp\u003eYes. The Poly Savi 8420 wireless headset has genuine ANC in the ear cups, unlike its mono sibling the Savi 8410, which relies on a noise-canceling microphone only.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003cdetails\u003e\n\u003csummary\u003eIs the Poly Savi 8420 wireless headset secure enough for a regulated organization?\u003c\/summary\u003e\n\u003cp\u003eIt's DECT Security Certified, which Poly's own guidance says meets most organizations' needs. For stricter requirements, Poly recommends the Savi 7300\/7400 series instead, which adds DECT Security Step C and 256-bit AES encryption.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003cdetails\u003e\n\u003csummary\u003eWhat's the difference between the Poly Savi 8420 and Savi 8410?\u003c\/summary\u003e\n\u003cp\u003eThe Savi 8420 is stereo with active noise cancellation, covering both ears. The Savi 8410 is mono, leaving one ear open, with a noise-canceling microphone but no ANC.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003cdetails\u003e\n\u003csummary\u003eIs the Poly Savi 8420 wireless headset certified for Microsoft Teams?\u003c\/summary\u003e\n\u003cp\u003eThe Savi 8420-M variant carries formal Microsoft Teams certification with a dedicated Teams button on its version of the base. The standard Savi 8420 is UC certified without a single-platform badge.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003cdetails\u003e\n\u003csummary\u003eIs the Poly Savi 8420 replacing the Savi 8220 or 8200 series?\u003c\/summary\u003e\n\u003cp\u003eThe Poly Savi 8420 wireless headset shares its headset top with the Savi 8220 UC — the difference is the base. Poly announced the Savi 8400 Office Series on July 18, 2023 as the replacement for the Savi 8200 Office line, with a four-quarter transition; the Savi 8200 UC (dongle) series is not being replaced.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003cdetails\u003e\n\u003csummary\u003eHow long does the Poly Savi 8420 battery last?\u003c\/summary\u003e\n\u003cp\u003eUp to 13 hours of talk time and up to 50 hours of standby per charge, with a full charge from empty taking about 3 hours.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/div\u003e","brand":"Poly","offers":[{"title":"UC \/ None","offer_id":48826642137332,"sku":"8L7F2AA#ABA","price":349.99,"currency_code":"USD","in_stock":true},{"title":"MS Teams \/ None","offer_id":48826642170100,"sku":"8L7F5AA#ABA","price":349.99,"currency_code":"USD","in_stock":true},{"title":"UC \/ Cisco EHS","offer_id":49064735375604,"sku":"8L7F2AA+APC","price":462.96,"currency_code":"USD","in_stock":true},{"title":"UC \/ HL10 lifter","offer_id":49064735408372,"sku":"8L7F2AA+HL10","price":462.96,"currency_code":"USD","in_stock":true},{"title":"UC \/ Yealink EHS","offer_id":49064735441140,"sku":"8L7F2AA+E36","price":462.96,"currency_code":"USD","in_stock":true},{"title":"UC \/ Polycom EHS","offer_id":49064735473908,"sku":"8L7F2AA+APP","price":487.96,"currency_code":"USD","in_stock":true},{"title":"UC \/ Avaya EHS","offer_id":49064735506676,"sku":"8L7F2AA+A63","price":462.96,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/Savi-8420-Office.jpg?v=1751516792"},{"product_id":"poly-savi-7410-wireless-dect-mono-bluetooth-headset","title":"Poly Savi 7410 Mono Wireless Headset","description":"\u003ch2\u003eThe Poly Savi 7410 Wireless Headset\u003c\/h2\u003e\n\n\u003cp\u003eSome offices need Bluetooth for a mobile phone connection. Some can't have Bluetooth in the building at all for security reasons. The Poly Savi 7410 wireless headset is Poly's answer for the first group — the same DECT security engineering as the Bluetooth-free Savi 7310, but with a mobile phone connection added on top.\u003c\/p\u003e\n\n\u003cp\u003eIt's part of the newer Savi 7400 series, sitting alongside the 7300 line rather than replacing it — the two exist specifically so a buyer can pick based on whether Bluetooth belongs in their environment at all.\u003c\/p\u003e\n\n\u003ch2\u003eBuild the exact Savi 7410 you need\u003c\/h2\u003e\n\u003cp\u003eOne choice: which certification matches your platform.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e[icon:uc] UC Certified.\u003c\/strong\u003e Works with Zoom, Cisco, Google, and other major UC platforms without a single-brand certification badge.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e[icon:ms-teams] Microsoft Certified (Savi 7410-M).\u003c\/strong\u003e Formal Microsoft Teams certification with a dedicated Teams button on the base.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eBluetooth changes the security math — here's how\u003c\/h2\u003e\n\u003cp\u003eThe Poly Savi 7410 wireless headset connects to a desk phone, a PC via USB-A or USB-C, and a mobile phone via Bluetooth — genuine 3-way connectivity with all three devices reachable from one base. That Bluetooth radio is the real difference from its sibling, the Savi 7310: the 7410 runs on 128-bit AES authentication, while the Bluetooth-free 7310 carries the higher 256-bit AES encryption tier. Adding Bluetooth isn't free from a security standpoint, and Poly's own spec sheet reflects that directly rather than claiming both models sit at the same tier.\u003c\/p\u003e\n\n[callout type=\"honest\"]Don't assume more connectivity is automatically the better spec. The Poly Savi 7410 wireless headset adds Bluetooth for mobile calls but runs 128-bit AES authentication; the Bluetooth-free Savi 7310 carries 256-bit AES encryption instead. If your policy restricts Bluetooth or requires the highest DECT security tier, the 7310 is the better fit — not this one.[\/callout]\n\n[compare]\u003cdiv\u003e\n\u003cstrong\u003eSavi 7410 (this headset)\u003c\/strong\u003e\u003cbr\u003eDesk phone + PC + Bluetooth mobile. 128-bit AES authentication. Full 3-way connectivity.\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003eSavi 7310\u003c\/strong\u003e\u003cbr\u003eDesk phone + PC only, no Bluetooth. 256-bit AES encryption. Built for Bluetooth-restricted environments.\u003c\/div\u003e[\/compare]\n\n\u003ch3\u003eA base built to work across your whole fleet\u003c\/h3\u003e\n\u003cp\u003eThe Poly Savi 7410 wireless headset ships with Poly's Universal Office Base — a color display, dedicated PC\/desk phone\/Bluetooth selector buttons, and a side wheel for switching between connected devices or adjusting settings. The same base hardware also works with Savi 7300, Savi 8200, and Savi 8400 headset tops, which matters if IT is managing a mixed deployment: one base design to stock and support, even across different headset tiers.\u003c\/p\u003e\n\n[card title=\"One base, multiple headset tiers\"]The Universal Office Base that ships with the Poly Savi 7410 wireless headset also supports Savi 7300, 8200, and 8400 headset tops — useful for IT teams standardizing hardware without locking every desk into the same headset model.[\/card]\n\n\u003ch3\u003eDensity, range, and the noise-canceling microphone\u003c\/h3\u003e\n\u003cp\u003ePoly rates the Savi 7410 wireless headset at up to 2x the deployment density of standard DECT headsets — roughly 120 units in a typical office space, using newer compression and modulation to make more efficient use of available spectrum. Range reaches up to 590 ft line of sight, about 180 ft in a typical office once walls and cubicles are factored in. The noise-canceling microphone runs Poly Acoustic Fence technology — this is directional mic engineering that filters what your caller hears, not active noise cancellation for your own ears, so don't expect it to quiet a loud room around you the way ANC headphones do.\u003c\/p\u003e\n\n[stat]Up to 590 ft range · Up to 13 hrs talk time · ~120 headsets per location[\/stat]\n\n\u003ch3\u003eBattery, weight, and security certification\u003c\/h3\u003e\n\u003cp\u003eThe Poly Savi 7410 wireless headset runs up to 13 hours of talk time per charge, with 50+ hours of standby, at a light 120g. It's built to DECT Security Step C — the highest security tier published by the DECT Forum — with FIPS 140-2 listed features backing the 128-bit AES authentication. SoundGuard DIGITAL caps sound exposure at 118dBA with G616 anti-startle protection, configurable through the Poly Lens desktop app.\u003c\/p\u003e\n\n\u003cp\u003eThis is the headset for an office that needs the mobile phone connection and is comfortable with strong — not maximum — DECT encryption to get it. If Bluetooth isn't a requirement and the highest security tier is, the Savi 7310 covers the same desk phone and PC connectivity for a genuinely higher security spec.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n\u003cli\u003ePoly Savi 7410 (or 7410-M) headset\u003c\/li\u003e\n\u003cli\u003eUniversal Office Base\u003c\/li\u003e\n\u003cli\u003eCharging cradle\u003c\/li\u003e\n\u003cli\u003eAC power adapter\u003c\/li\u003e\n\u003cli\u003eTelephone interface cable\u003c\/li\u003e\n\u003cli\u003eUSB-A cable\u003c\/li\u003e\n\u003cli\u003eUSB-C cable\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eSpec\u003c\/th\u003e\n\u003cth\u003eDetail\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWearing style\u003c\/td\u003e\n\u003ctd\u003eOver-the-ear, mono (single ear)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWeight\u003c\/td\u003e\n\u003ctd\u003e120 g\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWireless technology\u003c\/td\u003e\n\u003ctd\u003eDECT 6.0, Bluetooth\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRange\u003c\/td\u003e\n\u003ctd\u003eUp to 590 ft line of sight, up to 180 ft typical office\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eTalk time\u003c\/td\u003e\n\u003ctd\u003eUp to 13 hours\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eStandby time\u003c\/td\u003e\n\u003ctd\u003e50+ hours\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMicrophone\u003c\/td\u003e\n\u003ctd\u003eNoise-canceling with Poly Acoustic Fence technology (passive mic design, not ANC)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eHearing protection\u003c\/td\u003e\n\u003ctd\u003eSoundGuard DIGITAL: 118dBA cap, G616 anti-startle (requires Poly Lens)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSecurity\u003c\/td\u003e\n\u003ctd\u003eDECT Security Step C, FIPS 140-2 listed features, 128-bit AES authentication\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDensity\u003c\/td\u003e\n\u003ctd\u003eUp to 2x more headsets per location vs standard DECT headsets (approx. 120 in a typical office)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eConnectivity\u003c\/td\u003e\n\u003ctd\u003e3-way: desk phone, PC\/Mac (USB-A or USB-C), mobile (Bluetooth)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eBase\u003c\/td\u003e\n\u003ctd\u003eUniversal Office Base — color display, device selector buttons, adjustment wheel; also compatible with Savi 7300, 8200, and 8400 headset tops\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eConferencing\u003c\/td\u003e\n\u003ctd\u003eUp to 3 additional headsets on one base (4 total)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCertification\u003c\/td\u003e\n\u003ctd\u003eUC certified, or Microsoft Teams certified (Savi 7410-M)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRemote answering\u003c\/td\u003e\n\u003ctd\u003eRequires HL10 handset lifter or EHS cable (sold separately)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePart numbers\u003c\/td\u003e\n\u003ctd\u003eHP 8L7D5AA#ABA (standard); HP 8L7D7AA#ABA (Microsoft certified)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWarranty\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware:\u003c\/strong\u003e Poly Lens desktop app for firmware updates and SoundGuard DIGITAL configuration.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eHardware:\u003c\/strong\u003e Connects to a desk phone via telephone interface cable, a computer via USB-A or USB-C, and a mobile phone via Bluetooth. Add an HL10 handset lifter or EHS cable separately for hands-free remote answering.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003ePlatforms:\u003c\/strong\u003e [icon:uc] Compatible with Zoom, Cisco, Google, and other major UC platforms. [icon:ms-teams] The Savi 7410-M carries formal Microsoft Teams certification with a dedicated Teams button on the base.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n\u003cdetails\u003e\u003csummary\u003eDoes the Poly Savi 7410 wireless headset have Bluetooth?\u003c\/summary\u003e\u003cp\u003eYes. Unlike the Bluetooth-free Savi 7310, the Poly Savi 7410 wireless headset connects to a desk phone, PC, and mobile phone via Bluetooth for genuine 3-way connectivity.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eWhat's the difference between the Poly Savi 7410 and Savi 7310?\u003c\/summary\u003e\u003cp\u003eThe Savi 7410 adds Bluetooth for mobile phone connectivity and runs 128-bit AES authentication. The Savi 7310 has no Bluetooth and carries a higher 256-bit AES encryption tier, built for Bluetooth-restricted environments.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eIs the Poly Savi 7410 wireless headset certified for Microsoft Teams?\u003c\/summary\u003e\u003cp\u003eThe Savi 7410-M variant carries formal Microsoft Teams certification with a dedicated Teams button on the base. The standard Savi 7410 is UC certified without a single-platform badge.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eHow many Poly Savi 7410 headsets can I deploy in one office?\u003c\/summary\u003e\u003cp\u003ePoly rates the Savi 7410 wireless headset at up to 2x the deployment density of standard DECT headsets — roughly 120 units in a typical office space.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eDoes the Poly Savi 7410 base work with other Savi headsets?\u003c\/summary\u003e\u003cp\u003eYes. The Universal Office Base included with the Poly Savi 7410 wireless headset also supports Savi 7300, 8200, and 8400 headset tops.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eHow long does the Poly Savi 7410 battery last?\u003c\/summary\u003e\u003cp\u003eUp to 13 hours of talk time per charge, with 50+ hours of standby.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e","brand":"Poly","offers":[{"title":"UC","offer_id":48819182239988,"sku":"8L7D5AA#ABA","price":331.96,"currency_code":"USD","in_stock":true},{"title":"MS Teams","offer_id":48819182272756,"sku":"8L7D7AA#ABA","price":331.96,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/Savi-7410-office-UC.jpg?v=1751516797"},{"product_id":"yealink-wh64-dect-bluetooth-hybrid-wireless-headset","title":"Yealink WH64 DECT \u0026 Bluetooth Hybrid Wireless Headset (Mono or Dual)","description":"\u003ch2\u003eThe Yealink WH64 DECT Bluetooth Headset, Built for Two Worlds\u003c\/h2\u003e\n\n\u003cp\u003eMost wireless headsets make you pick a lane — DECT for range and reliability at your desk, or Bluetooth for mobility once you're away from it. The Yealink WH64 DECT Bluetooth Headset refuses to choose. It's the first headset in its class to build both radios into a single unit, so you get the range and security of DECT at your desk and the freedom of Bluetooth the moment you step away from it.\u003c\/p\u003e\n\n\u003cp\u003eThat matters more than it sounds like it should. Take a call at your desk on DECT, then walk to another building or head out for lunch, and the same headset keeps working over Bluetooth to your phone — no swapping devices, no losing the call.\u003c\/p\u003e\n\n\u003ch2\u003eBuild the exact Yealink WH64 you need\u003c\/h2\u003e\n\u003cp\u003eTwo choices here: how many ears you want covered, and which platform you're calling on most. Hardware inside each style is identical — only the earcup count and the certification change.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e[icon:headset-mono] Mono (Models 1208672 \/ 1208671).\u003c\/strong\u003e Single earcup at 92g. The pick for shared-space offices where you want to hear the room while you're on a call.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e[icon:headset-stereo] Dual (Models 1208673 \/ 1208674).\u003c\/strong\u003e Stereo, both ears covered, 151g. The pick for open-plan or noisy environments where you want the call to block the room out, not blend with it.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e[icon:uc] UC Version.\u003c\/strong\u003e Optimized for major UC platforms — RingCentral, Zoom, Google Voice, 3CX, and others. The right call if your team isn't standardized on Teams.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e[icon:ms-teams] Microsoft Teams Version.\u003c\/strong\u003e Formally certified for Microsoft Teams, with native Teams call controls on the base. Pick this if Teams is your primary platform.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eDECT and Bluetooth range on the Yealink WH64\u003c\/h2\u003e\n\u003cp\u003eThe Yealink WH64 offers up to 606 feet (185 meters) of DECT wireless range from the base, covering most office floors with room to spare. Switch to Bluetooth mode and you trade some of that range for portability — pairing directly to a phone or tablet without the base at all, useful for taking a call on the walk to the parking lot or from a different floor entirely.\u003c\/p\u003e\n\n[callout type=\"tip\"]Use DECT mode as your default at the desk — it's more resistant to interference in a building full of other wireless devices — and switch to Bluetooth only when you're actually leaving the DECT base's range.[\/callout]\n\n\u003ch3\u003eBattery life by mode\u003c\/h3\u003e\n[stat]Mono: 14 hrs DECT \/ 26 hrs Bluetooth talk time · Dual: 16 hrs DECT \/ 32 hrs Bluetooth talk time[\/stat]\n\u003cp\u003eStandby stretches to 157 hours on the Mono and 195 hours on the Dual, and a full recharge takes about 90 minutes. Leave it docked over a long weekend and it's still ready Monday without a top-up.\u003c\/p\u003e\n\n\u003ch2\u003eNoise cancellation on the Yealink WH64\u003c\/h2\u003e\n\u003cp\u003eThree built-in microphones and Yealink's Acoustic Shield Technology 2.0 filter out background noise before it reaches the person on the other end of the call — the algorithm is doing the work on the caller's side of the conversation, not yours, so you still hear your own room normally while they hear a clean line.\u003c\/p\u003e\n\n\u003ch3\u003eComfort and busylight\u003c\/h3\u003e\n\u003cp\u003eSoft, breathable earcup materials are built for full-shift wear, and a lighter overall build than most DECT headsets in this range means less pressure over an 8-hour day. A busylight is built into both sides of the headset itself — visible whichever way someone approaches — with a jack on the base for an optional external Yealink busylight if you need visibility from further down the row.\u003c\/p\u003e\n\n[callout type=\"honest\"]The Mono and Dual versions aren't just a cosmetic choice — Dual genuinely trades some situational awareness for noise isolation. If you need to hear coworkers or a ringing desk phone while on a call, Mono is the more practical pick even in a louder office.[\/callout]\n\n\u003ch3\u003eDesk phone and platform compatibility\u003c\/h3\u003e\n\u003cp\u003eThe base connects to a PC and a compatible desk phone over USB, with an EHS62 adapter available separately for remote answer\/end control on most third-party desk phone brands. Muting is a physical gesture — flip the boom arm up to mute, down to unmute — so you don't have to hunt for a button mid-call.\u003c\/p\u003e\n\n\u003cp\u003eEither certification gets you the same hardware underneath: the Yealink WH64 earns its keep in the switch between desk and mobile that most headsets can't make without a second device in your bag.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n\u003cli\u003eWHB640 base\u003c\/li\u003e\n\u003cli\u003eHeadset\u003c\/li\u003e\n\u003cli\u003eUSB-A to USB-C cable\u003c\/li\u003e\n\u003cli\u003eMicro USB to USB-A cable\u003c\/li\u003e\n\u003cli\u003eDrawstring bag\u003c\/li\u003e\n\u003cli\u003ePower adapter\u003c\/li\u003e\n\u003cli\u003eQuick start guide\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cem\u003eOptional accessories sold separately: external busylight (BLT60), EHS62 adapter for third-party desk phones.\u003c\/em\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetail\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWeight\u003c\/td\u003e\n\u003ctd\u003e92g (Mono) \/ 151g (Dual)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWireless technology\u003c\/td\u003e\n\u003ctd\u003eDECT \u0026amp; Bluetooth hybrid\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWireless range\u003c\/td\u003e\n\u003ctd\u003eUp to 606 ft (185m), DECT mode\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eTalk time (DECT)\u003c\/td\u003e\n\u003ctd\u003eUp to 14 hours (Mono) \/ 16 hours (Dual)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eTalk time (Bluetooth)\u003c\/td\u003e\n\u003ctd\u003eUp to 26 hours (Mono) \/ 32 hours (Dual)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eStandby time\u003c\/td\u003e\n\u003ctd\u003eUp to 157 hours (Mono) \/ 195 hours (Dual)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCharge time\u003c\/td\u003e\n\u003ctd\u003e~1.5 hours for full charge\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMicrophones\u003c\/td\u003e\n\u003ctd\u003e3-mic array, Yealink Acoustic Shield Technology 2.0\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMute control\u003c\/td\u003e\n\u003ctd\u003eBoom arm up\/down\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eConnectivity\u003c\/td\u003e\n\u003ctd\u003eUSB to PC\/desk phone (DECT) + direct Bluetooth pairing\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eBusylight\u003c\/td\u003e\n\u003ctd\u003eBuilt into headset (both sides); external busylight jack on base\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCertification\u003c\/td\u003e\n\u003ctd\u003eMicrosoft Teams-certified variant, or UC-optimized variant\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWarranty\u003c\/td\u003e\n\u003ctd\u003e2-year manufacturer warranty\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware:\u003c\/strong\u003e The Microsoft Teams version is formally certified for Microsoft Teams with native call controls on the base. The UC version is optimized for major UC platforms including RingCentral, Zoom, Google Voice, and 3CX.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eHardware:\u003c\/strong\u003e The base connects to PCs and desk phones over USB. Most third-party desk phones (Cisco, Poly, Avaya, Mitel, Unify) need the Yealink EHS62 adapter, sold separately, for remote call control. Bluetooth mode pairs directly to phones and tablets without the base.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003ePlatforms:\u003c\/strong\u003e Works across Windows and Mac for PC-side calls, and with 100+ UC platforms and operating systems overall. Confirm your exact desk phone model with our team before ordering if you need EHS remote control.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n\u003cdetails\u003e\u003csummary\u003eWhat's the difference between the Yealink WH64 Mono and Dual versions?\u003c\/summary\u003e\u003cp\u003eThe Yealink WH64 Mono is a single-earcup headset at 92g with up to 14 hours of DECT talk time. The Yealink WH64 Dual covers both ears at 151g with up to 16 hours of DECT talk time and better noise isolation for louder environments.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eHow does the Yealink WH64 combine DECT and Bluetooth?\u003c\/summary\u003e\u003cp\u003eThe Yealink WH64 has both a DECT radio and a Bluetooth radio built into the headset itself. Use DECT with the base for desk phone and PC calls up to 606 feet away, then switch to Bluetooth to pair directly with a mobile phone once you're away from the base.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eHow long does the Yealink WH64 battery last?\u003c\/summary\u003e\u003cp\u003eTalk time on the Yealink WH64 depends on mode and style: up to 14 hours in DECT mode (Mono) or 16 hours (Dual), and up to 26 hours in Bluetooth mode (Mono) or 32 hours (Dual). Standby runs up to 157 hours (Mono) or 195 hours (Dual).\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eIs the Yealink WH64 certified for Microsoft Teams?\u003c\/summary\u003e\u003cp\u003eYes, in its Teams variant. The Yealink WH64 Teams version is formally certified for Microsoft Teams with native call controls on the base. A separate UC version is optimized for other major UC platforms instead.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eDoes the Yealink WH64 work with third-party desk phones?\u003c\/summary\u003e\u003cp\u003eYes. The Yealink WH64 base connects to most desk phones over USB, and third-party brands like Cisco, Poly, Avaya, Mitel, and Unify typically need the Yealink EHS62 adapter, sold separately, for remote call control.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eWhat's included with the Yealink WH64?\u003c\/summary\u003e\u003cp\u003eEach Yealink WH64 ships with the headset, WHB640 base, USB-A to USB-C cable, Micro USB to USB-A cable, drawstring bag, power adapter, and quick start guide. The external busylight and EHS62 adapter are optional accessories sold separately.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e","brand":"Yealink","offers":[{"title":"Mono \/ UC","offer_id":48860636709108,"sku":"1208672","price":178.99,"currency_code":"USD","in_stock":true},{"title":"Mono \/ MS Teams","offer_id":48860636741876,"sku":"1208671","price":178.99,"currency_code":"USD","in_stock":true},{"title":"Dual \/ UC","offer_id":48860636774644,"sku":"1208673","price":198.99,"currency_code":"USD","in_stock":true},{"title":"Dual \/ MS Teams","offer_id":48860636807412,"sku":"1208674","price":198.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/Mono__57847.jpg?v=1751516823"}],"url":"https:\/\/headsetplus.com\/collections\/headsets-for-landline-phones.oembed?page=3","provider":"Headset Plus","version":"1.0","type":"link"}