{"product_id":"epos-sc-230-ms-ii-usb-a-mono-headset-teams","title":"EPOS SC 230 MS II USB-A Mono Headset – Microsoft Teams Certified","description":"\u003ch2\u003eThe EPOS SC 230 remembers your fit\u003c\/h2\u003e\n\n\u003cp\u003eHand a shared headset to a different agent every shift and the headband never quite sits right — everyone re-adjusts from scratch, and the last person's setting is gone the moment they walk away. The EPOS SC 230 solves that with something most corded headsets skip entirely: a name tag with a user ID slot and numbered grooves on the headband, so each agent can return to their own saved fit in seconds.\u003c\/p\u003e\n\n\u003cp\u003eIt's a mono, single-sided USB headset in EPOS's IMPACT 200 Series, Microsoft Teams and Skype for Business certified, with a noise-canceling microphone, EPOS Voice wideband audio, and CircleFlex dual-hinge ear cups for a custom fit. The headband is metal-reinforced for daily wear, ActiveGard technology protects against acoustic shock, and it weighs about 3 ounces with a 2-year warranty.\u003c\/p\u003e\n\n\u003ch2\u003eWhat do the numbered grooves on the EPOS SC 230 headband do?\u003c\/h2\u003e\n\n\u003cp\u003eThey let an agent return to their exact headband setting instantly, without measuring or guessing. Each groove is numbered, and the headset includes a name tag with a slot for a user ID — write down your number once, and every time you pick up that headset (or a shared one on the same fleet), you're back to your own fit in seconds. It's a small detail built specifically for hot-desking and shift-based call center floors, where the same physical headset serves multiple people across a day.\u003c\/p\u003e\n\n[card title=\"A fitting system built for the fleet, not one desk\"]This is the kind of feature that never shows up on a spec sheet comparison but matters enormously in practice. A call center running the EPOS SC 230 across dozens of shared stations can skip the daily re-adjustment ritual entirely — write the number down once, and the headset remembers your fit every time you put it on, whether it's the same unit or another SC 230 on the same numbered scale.[\/card]\n\n\u003ch3\u003eAlso comes in stereo: the SC 260\u003c\/h3\u003e\n\n\u003cp\u003eEPOS's SC-series naming follows a real pattern, and it holds here just as it does across the rest of the catalog: the third digit in the model number marks ear count. SC 230 is mono, single-sided; its stereo counterpart in the same IMPACT 200 Series is the SC 260, covering both ears. Same build, same certification, same headband system — the choice is one ear or two.\u003c\/p\u003e\n\n[compare]\n\u003cdiv\u003e\n\u003cstrong\u003eEPOS SC 230 — mono\u003c\/strong\u003e\u003cbr\u003eOne ear covered, keeps you aware of the room. For shared desks and roles that need to hear colleagues nearby.\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003eEPOS SC 260 — stereo\u003c\/strong\u003e\u003cbr\u003eBoth ears covered, more isolation from a noisy floor. Same IMPACT 200 Series build and headband system.\u003c\/div\u003e\n[\/compare]\n\n\u003ch2\u003eIs the EPOS SC 230 Microsoft Teams certified?\u003c\/h2\u003e\n\n\u003cp\u003eYes — the EPOS SC 230 is certified for both Microsoft Teams and Skype for Business, and UC optimized for other major softphone platforms. It connects over USB with in-line controls for answer\/end, volume, mute, and redial, all through one control unit on the cable.\u003c\/p\u003e\n\n\u003ch3\u003eBuilt for the fleet, not the boutique\u003c\/h3\u003e\n\n[callout type=\"honest\"]Set the right expectation for this tier: the EPOS SC 230 uses acoustic foam ear pads with a leatherette cover, not the solid leatherette and ultra noise-canceling microphone of EPOS's premium Century series (the SC 630, SC 635, SC 665 I've covered elsewhere). What it does deliver is real durability — a metal-reinforced headband built for daily contact center wear, ActiveGard hearing protection, and EU Noise at Work compliance — at a price built for outfitting a fleet, not a boutique desk.[\/callout]\n\n\u003ch3\u003eOne boom, 350 degrees of adjustment\u003c\/h3\u003e\n\n[stat]350° boom rotation, 3 oz[\/stat]\n\n\u003cp\u003eThe pivotable boom on the EPOS SC 230 rotates through 350 degrees, giving nearly a full circle of positioning so the microphone lands correctly whether the headset is worn left-eared or right-eared. At 3 ounces, it's light enough that agents forget they're wearing it well before the shift ends.\u003c\/p\u003e\n\n\u003cp\u003eThe EPOS SC 230 is the headset built for a floor where the same units serve different people every shift — a numbered headband that remembers each agent's fit, a boom that adjusts to nearly any position, and a metal-reinforced build that holds up to daily hot-desking without needing babying. Plug it in over USB, and Teams or Skype for Business recognizes it immediately.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n  \u003cli\u003eEPOS SC 230 MS II mono USB headset with in-line control unit\u003c\/li\u003e\n  \u003cli\u003eAcoustic foam ear pad with leatherette cover (fitted)\u003c\/li\u003e\n  \u003cli\u003eCable\/clothing clip, pre-mounted\u003c\/li\u003e\n  \u003cli\u003eNylon carry pouch\u003c\/li\u003e\n  \u003cli\u003eSafety guide\u003c\/li\u003e\n  \u003cli\u003eQuick start guide\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n  \u003ctbody\u003e\n    \u003ctr\u003e\n\u003cth\u003eType\u003c\/th\u003e\n\u003ctd\u003eMonaural (single-ear), over-the-head, on-ear\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eSeries\u003c\/th\u003e\n\u003ctd\u003eEPOS IMPACT 200 Series\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMicrophone\u003c\/th\u003e\n\u003ctd\u003eNoise-canceling, pivotable boom, rotates 350°\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eAudio\u003c\/th\u003e\n\u003ctd\u003eEPOS Voice wideband audio; frequency range approx. 50–18,000 Hz\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnector\u003c\/th\u003e\n\u003ctd\u003eUSB-A, in-line control unit\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eControls\u003c\/th\u003e\n\u003ctd\u003eAnswer\/end, volume, mute, redial\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eCertification\u003c\/th\u003e\n\u003ctd\u003eMicrosoft Teams and Skype for Business certified; UC optimized for other major platforms\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eFit system\u003c\/th\u003e\n\u003ctd\u003eCircleFlex dual-hinge ear cup; numbered headband grooves with user ID name tag for shared\/hot-desk use\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eHearing protection\u003c\/th\u003e\n\u003ctd\u003eActiveGard technology; EU Noise at Work Directive (2003\/10\/EC) compliant\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eComfort\u003c\/th\u003e\n\u003ctd\u003eAcoustic foam ear pad with leatherette cover; metal-reinforced headband for heavy use\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWeight\u003c\/th\u003e\n\u003ctd\u003e3 oz\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eStereo sibling\u003c\/th\u003e\n\u003ctd\u003eEPOS SC 260 (same series, both ears covered)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003ePart number\u003c\/th\u003e\n\u003ctd\u003e1000578 (old part 506482)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWarranty\u003c\/th\u003e\n\u003ctd\u003e2-year manufacturer warranty, plus HeadsetPlus lifetime technical support\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware.\u003c\/strong\u003e The EPOS SC 230 is certified for Microsoft Teams and Skype for Business, and UC optimized for other major softphone platforms. No drivers are required over USB.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eHardware.\u003c\/strong\u003e The headset connects via a fixed USB-A cable with an in-line control unit; there's no wireless or mobile connectivity on this model.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003ePlatforms.\u003c\/strong\u003e The EPOS SC 230 is built for contact centers and shared-desk office environments where headsets rotate between users across shifts, and durability under daily use matters as much as call quality.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat do the numbered grooves on the EPOS SC 230 headband do?\u003c\/summary\u003e\u003cp\u003eThe EPOS SC 230's numbered headband grooves, paired with a name tag for a user ID, let an agent return to their exact fit instantly on a shared or hot-desked headset — write down your number once, and skip re-adjusting from scratch every shift.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eIs the EPOS SC 230 Microsoft Teams certified?\u003c\/summary\u003e\u003cp\u003eYes. The EPOS SC 230 is certified for both Microsoft Teams and Skype for Business, and UC optimized for other major softphone platforms, connecting over USB with no additional software required.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat's the difference between the EPOS SC 230 and the SC 260?\u003c\/summary\u003e\u003cp\u003eThe EPOS SC 230 is mono, covering one ear. The EPOS SC 260 is its stereo counterpart in the same IMPACT 200 Series, covering both ears. Both share the same headband, certification, and build.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat's included with the EPOS SC 230?\u003c\/summary\u003e\u003cp\u003eThe EPOS SC 230 ships with the headset, an acoustic foam ear pad with a leatherette cover, a pre-mounted cable clip, a nylon carry pouch, and a safety and quick start guide.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eHow much does the EPOS SC 230 weigh?\u003c\/summary\u003e\u003cp\u003eThe EPOS SC 230 weighs about 3 ounces, light enough for a full shift of wear.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat's the difference between the EPOS SC 230 and the premium Century line?\u003c\/summary\u003e\u003cp\u003eThe EPOS SC 230 uses foam-and-leatherette ear pads and a standard noise-canceling microphone, positioned for contact center fleets. EPOS's Century series (SC 630, SC 635, SC 665) uses solid leatherette, an ultra noise-canceling microphone, and a 3-year warranty — a step up for voice-critical or higher-volume work.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e","brand":"EPOS","offers":[{"title":"Default Title","offer_id":46631815282932,"sku":"1000578","price":120.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/SC230MS.jpg?v=1751516089","url":"https:\/\/headsetplus.com\/products\/epos-sc-230-ms-ii-usb-a-mono-headset-teams","provider":"Headset Plus","version":"1.0","type":"link"}