{"product_id":"epos-sc-260-ms-ii-usb-stereo-headset-teams","title":"EPOS SC 260 MS II USB Stereo Headset – Microsoft Teams Certified","description":"\u003ch2\u003eThe EPOS SC 260 reports back to IT\u003c\/h2\u003e\n\n\u003cp\u003eWalking a floor of forty headsets to push a firmware update or check a setting eats an afternoon nobody has to spare. The EPOS SC 260 is built to skip that walk — through EPOS Connect and EPOS Manager, IT can push updates, adjust call control, and configure settings across the whole fleet without touching a single headset by hand.\u003c\/p\u003e\n\n\u003cp\u003eIt's a stereo, double-sided USB headset in EPOS's IMPACT 200 Series — the same family as the mono SC 230, just covering both ears — with a noise-canceling microphone, EPOS Voice wideband audio, CircleFlex dual-hinge ear cups, and a metal-reinforced headband built for daily contact center wear. It's Microsoft Teams and Skype for Business certified, weighs about 3 ounces, and carries a 2-year warranty.\u003c\/p\u003e\n\n\u003ch2\u003eDoes the EPOS SC 260 connect to a desk phone?\u003c\/h2\u003e\n\n\u003cp\u003eNo — the EPOS SC 260 connects to a computer over USB only, for softphone and PC-based calling. It has no desk phone connectivity. This is worth stating plainly because at least one retail listing for this exact model incorrectly describes it as a desk-phone headset with a bottom cable — that description belongs to a different variant in the IMPACT 200 family built specifically for phones, not this one.\u003c\/p\u003e\n\n[callout type=\"honest\"]If you're comparing listings for the EPOS SC 260 and one mentions a desk phone connection or Easy Disconnect cable, that's describing the wrong product. This version is PC\/softphone only, over USB-A, with no bottom cable option. If you need a headset for a traditional desk phone, look for the ED (Easy Disconnect) variants in the same IMPACT 200 Series instead.[\/callout]\n\n\u003ch3\u003eEPOS Connect and EPOS Manager — fleet management without the walk\u003c\/h3\u003e\n\n[card title=\"Software that reaches every desk at once\"]EPOS Connect handles remote call control, firmware updates, and settings on an individual headset. EPOS Manager scales that up — configuring, updating, and monitoring every EPOS device across an office from one dashboard. For a floor running dozens of EPOS SC 260 units, that's the difference between a firmware rollout taking an afternoon of desk visits and taking one afternoon at a desk, period.[\/card]\n\n\u003ch2\u003eWhat's the difference between the EPOS SC 260 and the SC 230?\u003c\/h2\u003e\n\n\u003cp\u003eEar count, and nothing else structural. The EPOS SC 260 is stereo, covering both ears; the SC 230 is mono, covering one. Both share the same IMPACT 200 Series build, the same CircleFlex ear cups, the same metal-reinforced headband, and the same Microsoft Teams and Skype for Business certification. It's the same naming logic that runs across EPOS's whole SC-series catalog — the third digit in the model number marks ear count.\u003c\/p\u003e\n\n[compare]\n\u003cdiv\u003e\n\u003cstrong\u003eEPOS SC 260 — stereo\u003c\/strong\u003e\u003cbr\u003eBoth ears covered, more isolation from a noisy floor. Same IMPACT 200 Series build as the SC 230.\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003eEPOS SC 230 — mono\u003c\/strong\u003e\u003cbr\u003eOne ear covered, stays aware of the room. Same certification, same headband system, same price tier.\u003c\/div\u003e\n[\/compare]\n\n\u003ch3\u003eBuilt for the fleet, not the boutique\u003c\/h3\u003e\n\n\u003cp\u003eThe EPOS SC 260 uses acoustic foam ear pads with a soft leatherette cover rather than the solid leatherette of EPOS's premium Century series — a real trade-off, not a shortfall. What it delivers instead is durability built for a shared fleet: a metal-reinforced headband, EPOS ActiveGard protection against acoustic injury from sudden sound bursts, and compliance with the EU Noise at Work directive.\u003c\/p\u003e\n\n\u003ch3\u003eRedial, mute, volume — every call handled from the cable\u003c\/h3\u003e\n\n[stat]150–6,800 Hz mic \/ 50–18,000 Hz speaker[\/stat]\n\n\u003cp\u003eThe in-line control unit on the EPOS SC 260 handles four functions directly from the cable: answer\/end, volume up and down, microphone mute, and redial of the last outgoing call — a small but genuinely useful fourth control most competing headsets in this price range skip. Speech transmission runs 150–6,800 Hz wideband on the mic side, with the speakers reproducing 50–18,000 Hz, capped by ActiveGard at a maximum 113 dB to protect hearing over a full shift.\u003c\/p\u003e\n\n\u003cp\u003eThe EPOS SC 260 is the headset for a contact center that wants both ears covered and a fleet IT can actually manage from a dashboard — CircleFlex comfort built for daily wear, EPOS Connect and EPOS Manager handling updates without a desk-by-desk walk, and a redial button that saves the ten seconds of re-dialing a dropped call. Plug it in over USB, and Teams or Skype for Business picks it up immediately.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n  \u003cli\u003eEPOS SC 260 MS II stereo USB headset with in-line control unit\u003c\/li\u003e\n  \u003cli\u003eAcoustic foam ear pads with leatherette cover (fitted, both ears)\u003c\/li\u003e\n  \u003cli\u003eCable\/clothing clip, pre-mounted\u003c\/li\u003e\n  \u003cli\u003eNylon carry pouch\u003c\/li\u003e\n  \u003cli\u003eSafety guide\u003c\/li\u003e\n  \u003cli\u003eQuick start guide\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n  \u003ctbody\u003e\n    \u003ctr\u003e\n\u003cth\u003eType\u003c\/th\u003e\n\u003ctd\u003eBinaural (stereo, both-ear), over-the-head, on-ear\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eSeries\u003c\/th\u003e\n\u003ctd\u003eEPOS IMPACT 200 Series\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMicrophone\u003c\/th\u003e\n\u003ctd\u003eNoise-canceling, pivotable and bendable boom, rotates 360°\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMicrophone frequency response\u003c\/th\u003e\n\u003ctd\u003e150–6,800 Hz (wideband)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eSpeaker frequency response\u003c\/th\u003e\n\u003ctd\u003e50–18,000 Hz\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnector\u003c\/th\u003e\n\u003ctd\u003eUSB-A, in-line control unit — PC\/softphone only, no desk phone connectivity\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eControls\u003c\/th\u003e\n\u003ctd\u003eAnswer\/end, volume up\/down, microphone mute, redial last outgoing call\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eCertification\u003c\/th\u003e\n\u003ctd\u003eMicrosoft Teams and Skype for Business certified; UC compatible\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eFit system\u003c\/th\u003e\n\u003ctd\u003eCircleFlex dual-hinge ear cups, metal-reinforced headband\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eHearing protection\u003c\/th\u003e\n\u003ctd\u003eEPOS ActiveGard technology — max 113 dB via USB; EU Noise at Work Directive compliant\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eComfort\u003c\/th\u003e\n\u003ctd\u003eAcoustic foam ear pads with leatherette cover\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWeight\u003c\/th\u003e\n\u003ctd\u003e3 oz\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eSoftware\u003c\/th\u003e\n\u003ctd\u003eEPOS Connect (remote call control, firmware, settings); EPOS Manager (fleet-wide configuration and monitoring)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMono sibling\u003c\/th\u003e\n\u003ctd\u003eEPOS SC 230 (same series, one ear covered)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003ePart number\u003c\/th\u003e\n\u003ctd\u003e1000579 (old part 506483)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWarranty\u003c\/th\u003e\n\u003ctd\u003e2-year manufacturer warranty, plus HeadsetPlus lifetime technical support\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware.\u003c\/strong\u003e The EPOS SC 260 is certified for Microsoft Teams and Skype for Business, and UC compatible with other major softphone platforms. EPOS Connect and EPOS Manager add remote call control, firmware updates, and fleet-wide device management for IT teams overseeing multiple units.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eHardware.\u003c\/strong\u003e The headset connects via a fixed USB-A cable with an in-line control unit. It is PC\/softphone only — there is no desk phone connection on this variant, despite some third-party listings describing one incorrectly.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003ePlatforms.\u003c\/strong\u003e The EPOS SC 260 is built for contact centers and office environments running Teams or Skype for Business at scale, where remote fleet management and daily durability matter more than premium materials.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the EPOS SC 260 connect to a desk phone?\u003c\/summary\u003e\u003cp\u003eNo. The EPOS SC 260 connects to a computer over USB only, for PC and softphone use. It has no desk phone connectivity, despite some third-party listings incorrectly describing a bottom cable connection.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat's the difference between the EPOS SC 260 and the SC 230?\u003c\/summary\u003e\u003cp\u003eThe EPOS SC 260 is stereo, covering both ears. The EPOS SC 230 is mono, covering one ear. Both share the same IMPACT 200 Series build, certification, and headband system — the choice is ear count.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat is EPOS Connect and EPOS Manager?\u003c\/summary\u003e\u003cp\u003eEPOS Connect handles remote call control, firmware updates, and settings for the EPOS SC 260 from a computer. EPOS Manager scales that across an entire fleet, letting IT configure, update, and monitor every EPOS device on the floor from one dashboard.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eIs the EPOS SC 260 Microsoft Teams certified?\u003c\/summary\u003e\u003cp\u003eYes. The EPOS SC 260 is certified for both Microsoft Teams and Skype for Business, and UC compatible with other major softphone platforms.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eHow much does the EPOS SC 260 weigh?\u003c\/summary\u003e\u003cp\u003eThe EPOS SC 260 weighs about 3 ounces, light enough for a full shift of wear despite covering both ears.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat's included with the EPOS SC 260?\u003c\/summary\u003e\u003cp\u003eThe EPOS SC 260 ships with the headset, foam-and-leatherette ear pads, a pre-mounted cable clip, a nylon carry pouch, and a safety and quick start guide.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e","brand":"EPOS","offers":[{"title":"Default Title","offer_id":46631813677300,"sku":"1000579","price":145.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/506483.jpg?v=1751516070","url":"https:\/\/headsetplus.com\/products\/epos-sc-260-ms-ii-usb-stereo-headset-teams","provider":"Headset Plus","version":"1.0","type":"link"}