{"product_id":"plantronics-encorepro-hw530-over-the-ear-noise-canceling-qd-headset","title":"Plantronics EncorePro HW530 Over-the-Ear Noise-Canceling QD Headset","description":"\u003ch2\u003eThe EncorePro HW530 weighs 22 grams\u003c\/h2\u003e\n\n\u003cp\u003eCount how many times an agent lifts a headset off and drops it back on in a day — between breaks, side conversations, walking to the printer. For someone who does that constantly, a headband is friction. The Plantronics EncorePro HW530 takes it away: it hooks over one ear, weighs 22 grams, and goes on and off in a second.\u003c\/p\u003e\n\n\u003cp\u003eIt's the over-the-ear member of the EncorePro 500 line — the lightest of the family — and like its over-the-head siblings, it comes in a version for whatever phone is on your desk. For the DA90-managed digital version, that's the HW530D; this is the standard one.\u003c\/p\u003e\n\n\u003ch2\u003eOver the ear, and barely there\u003c\/h2\u003e\n\n\u003cp\u003eThe EncorePro HW530 is an over-the-ear headset: it loops over and rests on one ear, with no headband across the top of your head. At 22 grams it's the lightest headset in its class, yet the cushioned over-the-ear speaker still forms a real barrier against room noise — you're not trading audio away for the light weight. One ear stays open, so an agent can still hear a colleague or supervisor.\u003c\/p\u003e\n\n[stat]22 grams — the lightest EncorePro[\/stat]\n\n\u003ch3\u003eMade to go on and off all day\u003c\/h3\u003e\n\n[card title=\"On in a second, off in a second\"]The earhook is the HW530's whole point: no headband to settle, no hair to fix, nothing to adjust. It ships with small and large ear loops so agents can size the fit to their own ear, and a clothing clip takes the cord's weight off the ear so it stays put through a shift. For hot-deskers and anyone who's up and down all day, it's the EncorePro that's easiest to live with.[\/card]\n\n\u003cp\u003eFit is more personal than a headband, though. If an agent is between ear-loop sizes or wants maximum stability while they move around, the over-the-head HW510 may suit them better — same audio, different hold.\u003c\/p\u003e\n\n\u003ch2\u003eBuild the exact EncorePro HW530 you need\u003c\/h2\u003e\n\n\u003cp\u003eFour versions, differing in one thing: how the EncorePro HW530 connects to your phone. Every version is the same noise-canceling earhook headset underneath.\u003c\/p\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003e[icon:headset-mono] Universal QD — needs an amplifier or cable.\u003c\/strong\u003e No cable included; add a Plantronics M22 amplifier, a direct-connect cable, or a DA-series USB adapter for softphones — sold separately. For phones not listed below, or softphone use. (783P2AA#ABA)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eCisco IP (69xx–99xx).\u003c\/strong\u003e Includes the Cisco RJ9 cable for the headset port on Cisco IP 69xx \/ 78xx \/ 79xx \/ 88xx \/ 89xx \/ 99xx phones. No amplifier. (783P2AA-CIS)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eCisco SPA.\u003c\/strong\u003e Includes a 2.5mm cable for Cisco SPA 303, 5xx, and 9xx phones. No amplifier. (783P2AA-SPA)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003ePolycom.\u003c\/strong\u003e Includes the Polycom RJ9 cable for Soundpoint IP and VVX phones. No amplifier. (783P2AA-PO)\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eDoes the EncorePro HW530 need an amplifier?\u003c\/h2\u003e\n\n\u003cp\u003eIt depends on the version. The Cisco, Cisco SPA, and Polycom bundles include the certified cable for that phone and plug straight into its headset port, no amplifier needed. The universal QD version includes no cable: its Quick Disconnect needs a Plantronics M22 amplifier, a direct-connect bottom cable, or a DA-series USB adapter for softphones, bought separately.\u003c\/p\u003e\n\n[callout type=\"honest\"]The ordering mistake to avoid: the universal QD EncorePro HW530 doesn't plug into a phone on its own — it needs an amplifier or cable. If you have a Cisco, Cisco SPA, or Polycom phone, pick that bundle and the cable's already in the box. On an Avaya or Yealink phone, or a softphone? Call us — the HW530 works with those too, with the right cable or USB adapter; it's just not pre-bundled here. And if you want the DA90-managed digital version with central headset management, that's the HW530D, not this one.[\/callout]\n\n\u003ch3\u003eBuilt like the rest of the EncorePro line\u003c\/h3\u003e\n\n\u003cp\u003eLight as it is, the EncorePro HW530 is built to last: laser-welded aircraft-grade aluminum and metal joints for the rigors of a call-intensive floor, a noise-canceling flexible boom with visual and tactile positioning guides that click into place, and wideband audio up to 6,800 Hz. SoundGuard limits sudden noise spikes below 118 dBA, which helps a contact center meet OSHA and Noise at Work requirements, and the foam or leatherette cushions are replaceable, so a worn headset can be refreshed instead of retired. It replaces the old H41 and H41N Mirage over-the-ear headsets — the same idea, re-engineered.\u003c\/p\u003e\n\n\u003cp\u003eThe EncorePro HW530 is for the agent who'd rather not wear a headband at all — light enough to forget, quick on and off, and discreet, in a build tough enough for daily abuse. Match it to your phone, size the ear loop, and it all but disappears, backed by HeadsetPlus's lifetime support.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n  \u003cli\u003ePlantronics EncorePro HW530 over-the-ear noise-canceling headset with Quick Disconnect\u003c\/li\u003e\n  \u003cli\u003eSmall and large ear loops\u003c\/li\u003e\n  \u003cli\u003eFoam ear cushion (fitted)\u003c\/li\u003e\n  \u003cli\u003eClothing clip for cord management\u003c\/li\u003e\n  \u003cli\u003eQuick start guide\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat else is in the box depends on the version: the Cisco, Cisco SPA, and Polycom bundles add the certified adapter cable for that phone, so there's nothing more to buy. The universal QD version includes no cable or amplifier — add an M22 amplifier, a direct-connect cable, or a DA-series USB adapter separately. Replacement foam and leatherette cushions and spare ear loops are available separately.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n  \u003ctbody\u003e\n    \u003ctr\u003e\n\u003cth\u003eType\u003c\/th\u003e\n\u003ctd\u003eMonaural, over-the-ear (earhook) — no headband\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eSeries\u003c\/th\u003e\n\u003ctd\u003eEncorePro 500 Series\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMicrophone\u003c\/th\u003e\n\u003ctd\u003eNoise-canceling flexible boom with visual and tactile positioning guides\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnector\u003c\/th\u003e\n\u003ctd\u003ePoly Quick Disconnect (QD)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnection\u003c\/th\u003e\n\u003ctd\u003ePhone-specific bundles include the certified cable (plug-in, no amplifier); universal QD version needs an M22 amplifier, direct-connect cable, or DA-series USB adapter (sold separately)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eAudio\u003c\/th\u003e\n\u003ctd\u003eWideband, up to 6,800 Hz\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eHearing protection\u003c\/th\u003e\n\u003ctd\u003eSoundGuard acoustic limiting below 118 dBA; helps meet OSHA \/ Noise at Work requirements\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eFit\u003c\/th\u003e\n\u003ctd\u003eSmall and large ear loops; clothing clip; replaceable foam or leatherette cushions\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWeight\u003c\/th\u003e\n\u003ctd\u003e22 g — lightest in its class\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eBuild\u003c\/th\u003e\n\u003ctd\u003eLaser-welded aircraft-grade aluminum, metal joints\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eLineage\u003c\/th\u003e\n\u003ctd\u003eReplaces the Plantronics H41 \/ H41N Mirage\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eDigital alternative\u003c\/th\u003e\n\u003ctd\u003eHW530D (requires the DA90 USB processor; adds SoundGuard DIGITAL and Manager Pro management)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003ePart numbers\u003c\/th\u003e\n\u003ctd\u003e783P2AA#ABA (old 201500-01); phone bundles add -CIS \/ -SPA \/ -PO\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWarranty\u003c\/th\u003e\n\u003ctd\u003e2-year manufacturer warranty, plus HeadsetPlus lifetime technical support\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware.\u003c\/strong\u003e With a Poly DA-series USB adapter, the EncorePro HW530 connects to a computer and works with PC softphones and UC platforms — Microsoft Teams, Zoom, and Webex among them. The noise-canceling mic keeps your background out of the caller's audio on any of them.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eHardware.\u003c\/strong\u003e The HW530 ends in a Poly Quick Disconnect. The universal QD version needs an M22 amplifier, a direct-connect bottom cable, or a DA-series USB adapter to reach a phone or PC. The Cisco, Cisco SPA, and Polycom bundles include the certified cable for that phone and plug straight into its headset port. For a DA90-managed, centrally administered version, see the HW530D.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003ePlatforms.\u003c\/strong\u003e The EncorePro HW530 is built for telephone-intensive work — customer care centers, help desks, and telesales — and especially for agents who take a headset on and off frequently, hot-desk, or simply prefer no headband.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat's the wearing style of the EncorePro HW530?\u003c\/summary\u003e\u003cp\u003eThe EncorePro HW530 is an over-the-ear (earhook) headset — it loops over and rests on one ear, with no headband across the top of your head. At 22 grams it's the lightest in its class, discreet, and quick to put on and take off, which suits agents who handle a headset on and off throughout the day.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the EncorePro HW530 need an amplifier?\u003c\/summary\u003e\u003cp\u003eIt depends on the version. The Cisco, Cisco SPA, and Polycom bundles include the certified cable and plug straight into that phone, no amplifier needed. The universal QD version includes no cable, so it needs a Plantronics M22 amplifier, a direct-connect cable, or a DA-series USB adapter, bought separately.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eHow much does the EncorePro HW530 weigh?\u003c\/summary\u003e\u003cp\u003eThe EncorePro HW530 weighs 22 grams — the lightest in its class, because the over-the-ear design has no headband. That makes it well suited to long shifts and to agents who put a headset on and off frequently.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat's the difference between the EncorePro HW530 and the HW530D?\u003c\/summary\u003e\u003cp\u003eBoth are the same over-the-ear earhook headset. The standard EncorePro HW530 connects through any Poly amplifier, cable, or USB adapter. The HW530D is the Digital-series version that requires the Poly DA90 processor and adds SoundGuard DIGITAL hearing protection and Plantronics Manager Pro fleet management. Choose the HW530D only if you're deploying the DA90.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the EncorePro HW530 come with different ear loop sizes?\u003c\/summary\u003e\u003cp\u003eYes. The EncorePro HW530 includes small and large ear loops so agents can size the fit to their own ear, plus a clothing clip that takes the cord's weight off the ear. The ear cushion is replaceable too, in foam or leatherette.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e\n\n\u003c!-- SUGGESTED: a clear shot of the HW530 hooked over the ear (no headband) with the small vs large ear loops shown side by side, plus its included phone cables; only if a real manufacturer URL is available --\u003e","brand":"Plantronics","offers":[{"title":"Standard QD (Quick Disconnect)","offer_id":48767030132980,"sku":"783P2AA#ABA","price":84.99,"currency_code":"USD","in_stock":true},{"title":"Cisco IP 6900 \/ 7800 \/ 7900 \/ 8800 \/ 8900 \/ 9900","offer_id":48767030165748,"sku":"783P2AA-CIS","price":149.96,"currency_code":"USD","in_stock":true},{"title":"Cisco SPA 303 \/ 500 \/ 900","offer_id":48767030198516,"sku":"783P2AA-SPA","price":149.96,"currency_code":"USD","in_stock":true},{"title":"Polycom Certified","offer_id":48767030231284,"sku":"783P2AA-PO","price":149.96,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/HW530.jpg?v=1751515056","url":"https:\/\/headsetplus.com\/products\/plantronics-encorepro-hw530-over-the-ear-noise-canceling-qd-headset","provider":"Headset Plus","version":"1.0","type":"link"}