{"product_id":"poly-plantronics-blackwire-3320-stereo-usb-headset-microsoft-teams","title":"Poly Plantronics Blackwire 3320 Stereo USB Headset – Teams Certified","description":"\u003ch2\u003eThe Blackwire 3320 puts Teams on both ears\u003c\/h2\u003e\n\n\u003cp\u003eIf your whole workday runs through Microsoft Teams, two things make a headset better at it: a button that answers and joins meetings without hunting for the window, and both ears covered so the open office doesn't bleed into every call. The Poly Blackwire 3320 Microsoft Teams Certified headset is built around both. It's the stereo 3300-series headset with a dedicated Teams button on the cord.\u003c\/p\u003e\n\n\u003cp\u003eThis is the Teams-certified version of the Blackwire 3320 — the same both-ears headset that blocks the room and plays media properly, with Teams integration added. It plugs into any Windows or Mac computer over USB, in your choice of USB-A or USB-C.\u003c\/p\u003e\n\n\u003ch2\u003eWhat Teams certification actually adds\u003c\/h2\u003e\n\n\u003cp\u003eThe Blackwire 3320 works with Microsoft Teams whether or not it's certified — the certification isn't what makes Teams run. What the certified version adds is a dedicated Teams button on the inline controls: one press brings the Teams app to the front, joins or answers a meeting, and checks notifications, plus tested audio tuning and formal certification. It's a daily convenience, not a compatibility unlock.\u003c\/p\u003e\n\n[callout type=\"info\"]This is the distinction worth understanding before you choose: the standard UC Blackwire 3320 already works with Microsoft Teams. The certified 3320 adds the one-press Teams button and Poly's tested Teams audio profile — so pick the certified version if your team lives in Teams and wants the button, and the UC version if you'd rather save a little and don't need it. Both run Teams fine.[\/callout]\n\n\u003ch3\u003eBoth ears, and the media it buys you\u003c\/h3\u003e\n\n\u003cp\u003eThe Teams button is the headline, but the stereo design is why the 3320 is comfortable to live in all day. Covering both ears gives passive isolation — the cushions block a fair amount of room noise, though it's not active noise cancellation electronically erasing the office. And because it's true stereo with a multimedia EQ mode, the same headset that carried your Teams calls plays music and video properly between them.\u003c\/p\u003e\n\n[card title=\"Certified for the call, stereo for the rest\"]A mono Teams headset handles the meeting and stops there. The stereo Blackwire 3320 does the meeting on a certified one-press button, then stays on for focus work, music, or a video without swapping to earbuds. Dynamic EQ tunes the sound for voice on a call and fills it out for media off one — so it's genuinely the headset that stays on your head from the first Teams call to the last.[\/card]\n\n\u003ch2\u003eBuild the exact Blackwire 3320 you need\u003c\/h2\u003e\n\n\u003cp\u003eBoth versions are Microsoft Teams certified with the dedicated Teams button. The only choice is which USB plug fits your computer.\u003c\/p\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003e[icon:usb-a] USB-A, Microsoft Teams (8X220AA).\u003c\/strong\u003e The standard USB-A plug for most desktops and older laptops, with the Teams button. The everyday Teams-office pick.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003e[icon:usb-c] USB-C, Microsoft Teams (76J19AA).\u003c\/strong\u003e The USB-C plug for newer laptops, MacBooks, and USB-C devices, with the same Teams button and certification. Pick this if your computer uses USB-C.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eTeams 3320-M or the mono Teams headset?\u003c\/h2\u003e\n\n\u003cp\u003eBoth carry the same dedicated Teams button — the difference is one ear or two. The stereo 3320 covers both ears to block the open office and play media; the mono 3310 leaves one ear open so you stay aware of colleagues.\u003c\/p\u003e\n\n[compare]\n\u003cdiv\u003e\n\u003cstrong\u003eBlackwire 3320 — stereo, Teams certified\u003c\/strong\u003e\u003cbr\u003eBoth ears covered plus the Teams button. Blocks the room, sharpens focus, plays media. For open offices and concentration-heavy Teams work.\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003eBlackwire 3310 — mono, Teams certified\u003c\/strong\u003e\u003cbr\u003eOne ear open plus the Teams button. Keeps you aware of colleagues. For collaborative floors where you need to hear the room too.\u003c\/div\u003e\n[\/compare]\n\n\u003cp\u003eThe Blackwire 3320 Microsoft Teams Certified headset is the one for a workday built on Teams and focus — the meeting a button-press away, the open office turned down across both ears, and real stereo for everything between calls. Pick your USB plug, and it's plug-and-play, backed by HeadsetPlus's lifetime support.\u003c\/p\u003e\n\n\u003cdiv data-tab=\"whats-in-the-box\"\u003e\n\u003cul\u003e\n  \u003cli\u003ePoly Blackwire 3320 stereo USB headset with attached cable and inline controls\u003c\/li\u003e\n  \u003cli\u003eDedicated Microsoft Teams button on the inline module\u003c\/li\u003e\n  \u003cli\u003eSoft foam ear cushions (fitted, both ears)\u003c\/li\u003e\n  \u003cli\u003eQuick start guide\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe inline controls handle answer\/end, volume, mute, and the one-press Teams button. This is the USB-only stereo model — for a Teams stereo headset that also connects to phones over 3.5mm, see the Blackwire 3325.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"specifications\"\u003e\n\u003ctable\u003e\n  \u003ctbody\u003e\n    \u003ctr\u003e\n\u003cth\u003eType\u003c\/th\u003e\n\u003ctd\u003eStereo (both-ear), over-the-head, on-ear\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eSeries\u003c\/th\u003e\n\u003ctd\u003eBlackwire 3300 Series\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eCertification\u003c\/th\u003e\n\u003ctd\u003eMicrosoft Teams certified, with dedicated Teams button (also works with all other major softphones)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eConnection\u003c\/th\u003e\n\u003ctd\u003eUSB-A or USB-C, attached cable; plug-and-play on Windows and Mac — no amplifier or dongle\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eControls\u003c\/th\u003e\n\u003ctd\u003eInline answer\/end, volume, mute, and one-press Microsoft Teams button\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eMicrophone\u003c\/th\u003e\n\u003ctd\u003eFlexible noise-canceling boom; rotates 180° for a custom fit\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eAudio\u003c\/th\u003e\n\u003ctd\u003ePC wideband voice plus hi-fi stereo for multimedia; Dynamic EQ auto-switches between voice and media\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eNoise handling\u003c\/th\u003e\n\u003ctd\u003ePassive isolation from covering both ears (not active noise cancellation); noise-canceling microphone for outgoing voice\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eHearing protection\u003c\/th\u003e\n\u003ctd\u003eSoundGuard acoustic limiting above 118 dBA\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eHearing aid compatibility\u003c\/th\u003e\n\u003ctd\u003eTelecoil Hearing Aid Compatible (HAC)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eComfort\u003c\/th\u003e\n\u003ctd\u003ePadded headband; soft foam ear cushions on both ears\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWeight\u003c\/th\u003e\n\u003ctd\u003eApprox. 96 g (headset); around 130 g including inline control\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eSoftware\u003c\/th\u003e\n\u003ctd\u003ePoly Lens \/ Plantronics Hub (Windows and Mac)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003ePart numbers\u003c\/th\u003e\n\u003ctd\u003eUSB-A: 8X220AA (old 214012-101 \/ 214012-01); USB-C: 76J19AA (old 214013-101)\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003ctr\u003e\n\u003cth\u003eWarranty\u003c\/th\u003e\n\u003ctd\u003e2-year manufacturer warranty, plus HeadsetPlus lifetime technical support\u003c\/td\u003e\n\u003c\/tr\u003e\n  \u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-tab=\"compatibility\"\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware.\u003c\/strong\u003e The Blackwire 3320 is Microsoft Teams certified, with a dedicated Teams button, and also works with every other major softphone and UC platform — Zoom, Webex, Avaya, and Cisco among them — on both Windows and Mac. Poly Lens (Plantronics Hub) manages settings and firmware. Its true stereo and multimedia EQ mode also handle music and video well between calls.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eHardware.\u003c\/strong\u003e The headset connects over USB-A or USB-C, depending on the version, and is plug-and-play — no amplifier, dongle, or extra cable. It has no 3.5mm jack, so it doesn't connect to a phone that way; for a Teams stereo headset with 3.5mm mobile connectivity, the Blackwire 3325 is the option.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003ePlatforms.\u003c\/strong\u003e The Blackwire 3320 Microsoft Teams Certified headset suits Teams-first offices, open-plan and concentration-heavy roles where blocking the room matters, and large VoIP deployments that want one certified headset for calls and media alike.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv data-section=\"faq\"\u003e\n  \u003cdetails\u003e\u003csummary\u003eIs the Blackwire 3320 Microsoft Teams certified?\u003c\/summary\u003e\u003cp\u003eYes. This version of the Blackwire 3320 is Microsoft Teams certified and includes a dedicated Teams button on the inline controls — one press brings Teams to the front, joins or answers meetings, and checks notifications. It also works with every other major softphone, so Teams certification is an addition, not a limitation.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat's the difference between the Teams and UC Blackwire 3320?\u003c\/summary\u003e\u003cp\u003eBoth work with Microsoft Teams. The Teams-certified Blackwire 3320 adds a dedicated Teams button and Poly's tested Teams audio profile; the UC version works with Teams too but without the one-press button. Choose the certified version if your team lives in Teams and wants the button, or the UC version to save a little.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDoes the Blackwire 3320 have noise cancellation?\u003c\/summary\u003e\u003cp\u003eNot active noise cancellation. The Blackwire 3320's stereo design gives passive isolation — both ear cushions block some ambient sound — and its microphone is noise-canceling for your outgoing voice. There's no ANC electronically erasing room noise, so it won't silence a loud environment the way ANC headphones do.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eShould I get the USB-A or USB-C Blackwire 3320?\u003c\/summary\u003e\u003cp\u003eMatch it to your computer's port. Choose the USB-A version for most desktops and older laptops, and the USB-C version for newer laptops, MacBooks, and USB-C devices. Both are Microsoft Teams certified with the same button, audio, and compatibility.\u003c\/p\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eCan I use the Blackwire 3320 for music?\u003c\/summary\u003e\u003cp\u003eYes. Because the Blackwire 3320 is true stereo with a multimedia EQ mode, it plays music and video properly between calls, unlike a mono headset. It's a work headset rather than audiophile gear, but it holds its own on media — a real advantage of the stereo model on top of the Teams button.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e\n\n\u003c!-- SUGGESTED: a close-up of the inline module showing the dedicated Teams button, ideally with both ear cups visible; only if a real manufacturer URL is available --\u003e","brand":"Poly","offers":[{"title":"USB-A","offer_id":48798019223796,"sku":"8X220AA","price":41.96,"currency_code":"USD","in_stock":true},{"title":"USB-C","offer_id":48798019256564,"sku":"76J19AA","price":41.96,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0755\/6467\/9412\/files\/Blackwire_3320_USB-A_83298823-234a-4d47-b780-fffe3c5df1b9.jpg?v=1751516236","url":"https:\/\/headsetplus.com\/products\/poly-plantronics-blackwire-3320-stereo-usb-headset-microsoft-teams","provider":"Headset Plus","version":"1.0","type":"link"}