EPOS Impact D10 II Wireless DECT Headset – USB ML & Phone
One EPOS D10 II headset, two bases
Outfitting an office with a mix of desk-phone users and computer-based softphone users usually means stocking two completely different wireless headsets, with two different spare-parts lists to manage. The EPOS Impact D10 II breaks that assumption — the headset itself is identical across both versions; only the base station it pairs with changes what it connects to.
It's a convertible wireless DECT headset, worn as an ear hook or a full headband, with a noise-canceling microphone, EPOS ActiveGard protection against sudden sound spikes, and a 2-year warranty. It comes two ways: the USB ML version, which pairs with a computer and is Microsoft Teams certified, and the Phone version, which pairs directly with a desk phone. Both roam up to 590 feet line of sight, or around 200 feet through a typical office layout.
Build the exact EPOS Impact D10 II you need
Two versions, and the choice comes down to what's on your desk — a computer running a softphone, or a traditional desk phone.
- USB ML — for computer and Microsoft Teams (1000999). Pairs with a PC via USB base station, Microsoft Teams certified, and includes a built-in ringer with selectable tones since there's no physical phone to ring. Answering happens through the softphone software — no lifter needed, ever.
- Phone — for desk phones (1000996). Pairs directly with a desk phone's handset port. Roams and stays connected mid-call on its own, but answering or ending a call from away from the desk requires a separately sold HSL10 lifter or EHS cable.
Does the EPOS D10 II need a lifter to answer calls?
It depends entirely on which version. The EPOS Impact D10 II Phone needs a separately sold HSL10 handset lifter or EHS cable to answer or end calls hands-free away from the desk — without one, you can roam once a call is connected, but someone still has to start it at the phone. The USB ML version needs no lifter at all, because it connects to a computer softphone rather than a physical handset — the answer button works through software from anywhere in range.
One headset works on both bases
A single spare part for a mixed office
The physical EPOS D10 II headset — the part that goes on your head — is the same unit whether it's paired to the USB base or the Phone base. That means an IT team running both versions across an office can standardize on one spare headset for repairs or replacements, rather than tracking two separate SKUs. Swap the headset onto whichever base needs it and it pairs automatically.How long does the EPOS D10 II battery last?
The EPOS Impact D10 II is rated for up to 12 hours of talk time — but that figure is measured in narrowband mode. Switch to wideband, the higher-quality HD audio setting, and real-world talk time drops to closer to 8 hours. A full charge takes about an hour, so a lunch-break top-up recovers most of a shift either way.
Convertible: ear hook or headband, 22g or 50g
The EPOS D10 II ships convertible — wear it as a lightweight ear hook at 22 grams, or the more secure over-the-head band at 50 grams. Both styles fit either ear, and switching between them takes seconds since it's the same headset, just reconfigured.
Roam up to 590 feet, hear every word
Built on DECT 6.0 wireless technology, the EPOS D10 II is rated for up to 590 feet line of sight, and around 200 feet through the walls and furniture of a typical office — enough to take a call to a conference room or a break area and stay connected the whole way. ActiveGard technology guards against sudden loud spikes reaching your ears through the line.
Pairs with a PC, Microsoft Teams certified, built-in ringer. Software-based answering, no lifter ever needed.
Pairs directly with a desk phone. Roams mid-call freely; needs an HSL10 lifter or EHS cable for hands-free remote answering.
The EPOS D10 II is the headset for an office that doesn't want to choose between mobility and simplicity — a convertible fit that adjusts to how you actually want to wear it, range that survives a walk to the next room, and a base-station design that lets the same headset serve a desk phone user today and a softphone user tomorrow. Pick the version that matches what's on the desk, and it's ready to pair the moment it's out of the box.
- EPOS Impact D10 II wireless headset with ear hook and headband wearing styles
- Base station with magnetic docking and charging
- Power supply unit
- Quick start guide
The USB ML version includes a USB base station for computer connection. The Phone version includes a base station for desk phone connection; an HSL10 lifter or EHS cable is not included and is sold separately.
| Type | Monaural (single-ear), convertible — ear hook or over-the-head |
|---|---|
| Wireless technology | DECT 6.0 |
| Range | Up to 590 ft (180 m) line of sight; approx. 200 ft in a typical office |
| Talk time | Up to 12 hours (narrowband); approx. 8 hours (wideband/HD audio) |
| Charge time | Approx. 1 hour for a full charge |
| Microphone | Noise-canceling, EPOS HD Voice technology |
| Hearing protection | EPOS ActiveGard technology — protects against sudden sound spikes |
| Weight | 22 g (ear hook) / 50 g (headband) |
| Conferencing | Up to three additional guest headsets can join the same call via the base station |
| USB ML version | Connects to a computer softphone; Microsoft Teams certified; built-in ringer with selectable tones; no lifter required |
| Phone version | Connects directly to a desk phone; requires a separately sold HSL10 lifter or EHS cable for hands-free remote answering |
| Software | EPOS software updater for firmware updates (USB ML version) |
| Part numbers | USB ML: 1000999; Phone: 1000996 |
| Warranty | 2-year manufacturer warranty, plus HeadsetPlus lifetime technical support |
Software. The EPOS Impact D10 II USB ML is Microsoft Teams certified and connects to a computer for softphone use, with answering handled entirely through software — no physical handset involved.
Hardware. The Phone version pairs directly with a desk phone's handset port. To answer or end calls without touching the phone, add an HSL10 lifter (works with most corded desk phones) or an EHS cable matched to your specific phone brand.
Platforms. The EPOS D10 II suits office professionals who need to move during calls — the USB ML version for Teams and softphone-based roles, the Phone version for desk-phone-based roles like reception or account management.
FAQ
Frequently Asked Questions
Only the Phone version does. The EPOS Impact D10 II Phone requires a separately sold HSL10 lifter or EHS cable to answer calls hands-free away from the desk. The USB ML version needs no lifter at all, since it answers through computer software.
The USB ML version pairs with a computer and is Microsoft Teams certified; the Phone version pairs directly with a desk phone. The physical headset is identical in both — only the base station and connection type differ.
The EPOS Impact D10 II is rated for up to 12 hours of talk time in narrowband mode, dropping to about 8 hours in wideband HD audio mode. A full charge takes roughly an hour.
Yes. The physical EPOS D10 II headset is identical across both versions — only the base station changes what it connects to — so a spare headset can be paired to either a USB or Phone base as needed.
The USB ML version of the EPOS Impact D10 II is Microsoft Teams certified. The Phone version connects to a desk phone instead and doesn't carry Teams certification, since it isn't used with a computer.
The EPOS D10 II weighs 22 grams worn as an ear hook, or 50 grams worn as a full headband — light enough for all-day wear in either configuration.