The best headset for your business phone depends on how you work — corded and budget-friendly, corded and built to last, or wireless with the freedom to leave your desk. Here's the current lineup across Jabra and Poly, covering that full range.
Quick answer
For a corded business headset, the Poly EncorePro HW540 (3-in-1 wearing styles) or Jabra Biz 2300 (Kevlar-reinforced, call-center durable) are the top picks. For wireless, the Poly CS540 is the standard, and the Poly Savi 8445 adds active noise cancellation and tri-connectivity for desk phone, computer, and mobile. The Poly Voyager Focus 2 is the current Bluetooth ANC option for those who want computer and mobile connectivity.
Last updated July 2026
Corded headsets for business phones
Best 3-in-1 corded
Poly EncorePro HW540
One of Poly's most versatile corded headsets — rotate through three wearing configurations (over-the-head, over-the-ear, or behind-the-neck) to find what fits best, without needing to decide before buying. Clear noise-cancelling audio and a flexible microphone for both office and on-the-go use.
A lightweight, durable mono headset with leatherette cushions and wideband audio. Keeping one ear open lets you hear a client while staying aware of your surroundings — a supervisor or a colleague — and the telescopic noise-cancelling microphone keeps office noise out of your calls.
Built for the high-performance environment of a call center — a Kevlar-reinforced cord that survives daily wear, a 360-degree free-spin boom, and replaceable ear cushions. HD Voice technology and the Air Shock noise-cancelling microphone filter out sharp sounds like breathing and popping for a cleaner call.
A step up for office and call-center use focused on the most noise-free experience possible. Leatherette on-ear cushions, Kevlar-reinforced cables for long-term durability, and Jabra's Ultra Noise Cancelling — among the best in its class — in a notably lightweight design.
The Plantronics Savi 8220 and Savi 7210 are still the top wireless picks.
Reality
Both are outdated. The Savi 8220 is discontinued — the Poly Savi 8445 is its current equivalent, with the same tri-connectivity and active noise cancellation. The Savi 7210 has been superseded by the Savi 7310, which offers improved range and encryption in the same mono, dual-connectivity design.
Standard wireless
Poly CS540 Wireless Headset
A convertible monaural DECT headset with up to 120m of range — better than most competitors at this tier — easy-to-use controls, clear audio, and enhanced noise cancellation. Wearable over the ear or over the head for a secure, comfortable fit on the go.
The current top-tier wireless pick, replacing the discontinued Savi 8220. Active noise-cancelling speakers, DECT 6.0 for interference-free sound, and a noise-cancelling microphone that filters background noise for your callers. Ships with two batteries, so you can hot-swap mid-call rather than hanging up when one runs low.
A lightweight mono wireless headset connecting to a desk phone and computer simultaneously, with up to 580 feet of range and a talk time that covers a full shift. The noise-cancelling microphone filters a significant amount of background noise, and SoundGuard technology protects against sudden loud sound spikes. This replaces the older Savi 7210.
Active noise cancellation with three adjustable levels, letting you dial in exactly how much of the room to shut out. Connects to a computer, desk phone, and smartphone, and includes a carrying pouch for travel. Built-in busylights, smart sensors that answer a call when you put the headset on, and a boom that mutes when flipped up. Wearable on either side.
What is the best headset for a business office phone?
For corded, the Poly EncorePro HW540 (versatile 3-in-1 wearing styles) or the Jabra Biz 2300 (durable, call-center grade) are top picks. For wireless, the Poly CS540 is the standard choice, and the Poly Savi 8445 adds active noise cancellation and tri-connectivity across desk phone, computer, and mobile.
What replaced the Plantronics Savi 8220?
The Savi 8220 is discontinued. The Poly Savi 8445 is the current equivalent, offering the same connectivity to a desk phone, computer, and mobile device, plus active noise cancellation and a convertible wearing style.
What's the difference between the Jabra Biz 2300 and Biz 2400 II?
Both are durable corded headsets built for call-center use. The Biz 2300 uses a Kevlar-reinforced cord with a 360-degree boom and HD Voice; the Biz 2400 II steps up with Ultra Noise Cancelling technology and a lighter overall design, at a higher price point.
Should I choose a corded or wireless business headset?
Corded is simpler and lower-cost, ideal for a fixed desk. Wireless costs more but lets you move around the office or step away from your desk during calls. Bluetooth options like the Poly Voyager Focus 2 add mobile phone connectivity on top of desk phone and computer support.
Whether you need the durability of a call-center corded headset or the freedom of wireless, there's a current pick above that fits. Browse the full range on the wired and wireless headsets collections, or call our team at 877-999-3838 for help matching one to your business phone system.
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