Private Branch Exchange, most commonly known as PBX is a way to describe an office telephone system in an office that allows users to not only put calls on hold, but allows to users to transfer calls ,merge calls in conferences for example or offers higher security on calls. These kind of systems are available on analog phone service and on VoIP services and they are customizable and today we will discuss the best headsets for different models of desk phones that are compatible with PBX systems.
Headsets for Polycom desk phones
Thanks to the headset port located on the back, you can easily plug in a corded headset on the back and activate its use by pressing the headset key on the phone. These desk phones support corded and wireless headsets:
Jabra Biz 2300 QD Mono Direct Connect Headset
The Jabra 2300 is one of the best corded headsets on the market for your desk phone. With noise canceling microphone, Kevlar reinforcement and comfortable headband, making a great option for a corded headset compatible with your VVX desk phone. The large foam ear cushions can be replaced with leatherette for better comfort for all day use. Thanks to the Quick Disconnect connection, it allows the user to step away from the desk and take the headset with them, so no longer need to put on/off constantly.
Plantronics HW520-POLY Polycom Phone Compatible Headset
Plantronics offers the HW520 corded headset for people looking a solution and if they wear hearing aids, the HW520 is Telecoil Hearing Aid compatible, coming with a discrete microphone boom arm and covering both ears in a true binaural stereo sound quality, meaning that the sound of the call can be heard on both ear cups. The HW520 headset can be customizable with bigger ear cushions that would cover the whole ear instead of staying on the ear, making it an alternative for loud environments.
Plantronics CS540+EHS Remote Answer Bundle for Polycom IP Phones
The Plantronics CS540 is the top seller wireless headset for your Polycom desk phone. The headset offers a range of up to 350 feet on line of sight and offering a convertible wearing style, so can be worn over the head or over the ear. With a more discrete microphone boom arm and being one of the lightest wireless headset on the market. You can answer your Polycom desk phone from the distance, thanks to the remote answer included. Just tap your headset from the distance and you will answer the call, no need to go back to the desk or even ouch the phone.
Headsets for Cisco desk phones
Cisco desk phones offers compatibility with corded headsets and wireless as well. Special consideration for wireless headsets is if the phone has a sidecar you will need to get an extra extension so the cables for the remote answer to reach the base of the wireless headset.
Plantronics H81N-CIS CISCO IP TriStar Noise-canceling Headset
Plantronics offers the H81N headset compatible with Cisco desk phones, this is an over the ear wearing style corded headset, similar to the ones used in dispatch agencies. The H81N offers noise canceling microphone with a bendable microphone boom arm and with different adjustments on the earpiece that directs the sound to the ear canal, useful to find a comfortable position for all day use. We have the Quick Disconnect connector from Plantronics allowing users to step away and take the headset with them. Offering 3 way support for the perfect fit.
Poly Savi 7310 + EHS Remote Answer bundle for Cisco IP Phones
Poly offers the Savi 7310 wireless headset compatible with Cisco desk phones and allowing users to use it with their computer at the same time. With a range of up to 400 feet and a higher encryption chip for a more secure connection while on a call. The Savi 7310 comes with the remote answer for the Cisco, if need to answer the call from the distance, simply press the Answer key on the headset. The Savi 7310 comes with USB-A and USB-C cables so can be used with any computer or laptop. Acoustic Fence technology can be found in the bendable microphone boom arm and with a talk time of up to 13 hours in a single charge.
Jabra Engage 75 Stereo + EHS Wireless Headset, Cisco Certified
Jabra offers its top headset on the Jabra 75 Stereo for people with multiple devices in the need of a wireless headset. With a range of up to 490 feet and Jabra’s advanced noise cancelation technology, built in busy light and easy to find call controls such as the mute as well. The base can be plugged to Cisco desk phone, 2 USB corded computers and 2 Bluetooth enable devices paired to the base directly. The touchscreen can be used to customize the functions of the headset and offers useful information regarding the headset.
Headsets for Avaya J100, 9600 family desk phones
Depending on the model of Avaya some models require special cables for corded headsets or proper remote answer adapters. For the next ones we will discuss Avaya J100 or 9600 family.
Jabra Biz 1500 Duo Avaya J100 1600 9600 Certified Headset
The Biz 1500 Duo is a stereo corded headset, compatible with certain models of Avaya as they require a special frequency for Avaya J100, 1600, 9600 desk phones. Covering both ears in a budget friendly package. This headset comes with everything needed and easy to use as plug and play. Noise canceling microphone can be found on the Biz 1500 and with Quick Disconnect connector as well, letting to step out of the desk while wearing the headset. With a 2 year manufacturer warranty included, making it one of the best options for daily corded use headset.
Plantronics Savi 8240 Office+ EHS Avaya J100 1400 1600 9400 9600
Plantronics comes to the game with its Savi 8240, as a convertible wireless headset that can be worn over the head, the ear or behind the neck. This headset offers multi connectivity as it will work with the Avaya J100, the computer and a Bluetooth enable device as the base has built in Bluetooth. With a compact and lightweight design and a talk time of up to 7 hours in a single charge and a range of up to 590 feet. Noise canceling microphone in a discrete boom arm with new relocated volume controls compared with the previous generation.
Jabra Engage 65 Mono+EHS Avaya J100 1400 9400 9500 9600 Phones
Jabra offers the Engage 65 Mono as an alternative compatible with Avaya J100s desk phones and compatible with a desktop computer at the same time. Advanced noise canceling microphones can be found in the boom arm, built in busy lights turn on when on a call, as this feature is useful on an open office scenario. Fully compatible with the mayor UC platforms and applications. Easy to use call controllers on the headset and with a range of up to 490 feet and talk time of up to 13 hours in one single charge.
Headsets for Yealink desk phones
The next options are available for some selected Yealink desk phones as Yealink offer different models of corded and cordless phones. The newer Yealink desk phones will have a USB port that in most cases would be enable to receive a USB headset.
Plantronics HW710-YEA Yealink Certified Headset
Plantronics offers the HW710 corded headset as the upper scale corded headset of the EncorePro family, with leatherette ear cushions and a retractable microphone boom arm. An elegant design and comfortable design welcomes the user and offering HD wideband audio for the user, making it an alternative for corded headset on the best quality available in the market. The headband is lightweight, built in with reinforced–nylon composite materials, meaning that the headset will last longer and offer longevity.
Plantronics Savi 7210 +EHS Yealink Certified Wireless
Plantronics has the Savi 7210 for Yealink desk phones covering one ear with an over the head headband and being Telecoil Hearing Aid compatible. Designed for people wanting a wireless headset for their Yealink desk phone and compatible with their hearing aids, this headset comes with the remote answer for the Yealink and offering a range of up to 400 feet with an easy to install and use interface. The Savi 7210 offers a talk time of up to 12 hours and a comfortable leatherette ear cushion, paddling on the headband and pad can be found on it.
Jabra Pro 920+EHS Yealink Certified Wireless Remote Answer
Jabra offers the well known Pro 920 as a wireless headset for the Yealink desk phones, this headset comes with the remote answer for the Yealink. Covering one ear with an over the head headband and offering a range of up to 325 feet and an impressive battery time of up to 36 hours on standby with a full charge. Fast charging can be found on the Pro 920, meaning that can get a full charge on the headset in less than 3 hours. The remote answer allows the user to answer the call of the Yealink desk phone from the distance without the need to walk back or touch the phone.
These are some examples for desk phones on a PBX system, however the more models the come out the more difficult that can turn in getting a proper headset as it can get a little overwhelming. For a full list of headsets for PBX phones click HERE.
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