Avaya Headsets
Avaya Headset Compatibility Starts With Your Phone Model
Your avaya headset choice depends on which Avaya phone family you have. An avaya phone headset is made by Plantronics, Jabra, or Sennheiser; Avaya's own AWH headset line is discontinued. Every headset in this collection connects via the RJ9 handset port (wired) or through an EHS cable for wireless. Find your phone family in the table below and the right options narrow quickly.
Plantronics EncorePro HW510 Mono QD Headset (Noise-Canceling or Voice Tube)
Plantronics EncorePro HW520 Binaural QD Headset (Noise-Canceling or Voice Tube)
Plantronics EncorePro HW540 3-in-1 Noise-Canceling Headset (QD or Phone-Specific)
Plantronics EncorePro HW710 Mono Noise-Canceling Headset (QD or Phone-Specific)
Plantronics CS540+Avaya EHS J100 1400 1600 9400 9600 (APV-63)
Plantronics EncorePro HW720 Binaural Noise-Canceling Headset (QD or Phone-Specific)
Plantronics EncorePro HW530 Noise-Canceling Over-Ear Headset (QD or Phone-Specific)
Jabra/GN Netcom 1200 Smart Cord
No products match “” in Avaya Headsets.
Avaya Headset Options: Wired, Wireless, and the EHS Cable
Every wired headset in this collection is a Quick Disconnect (QD) model that plugs into your phone's RJ9 handset port with a QD-to-RJ9 cord. The EncorePro HW510 through HW540 cover mono, binaural, and over-ear wearing styles; the HW710 and HW720 are the Premium step up. For an avaya wireless headset, Savi and Engage bundles pair a DECT headset with the APV-63 EHS cable, compatible with J-series and 9600-series phones.
| Phone family | Models include | Wired QD | Wireless EHS cable |
|---|---|---|---|
| J-series | J139, J169, J179 | QD headset + QD-to-RJ9 cord | APV-63 |
| 9600 series | 9608, 9608G, 9611G, 9620, 9630, 9640 | QD headset + QD-to-RJ9 cord | APV-63 |
| 9400 series | 9404, 9408 | QD headset + QD-to-RJ9 cord | APV-63 |
| 9500 series | 9504, 9508 | QD headset + QD-to-RJ9 cord | Verify before ordering |
| 1400/1600 series | 1408, 1416, 1608, 1616 | QD headset + QD-to-RJ9 cord | APV-63 |
The wireless headsets in this collection use DECT, not Bluetooth. The Avaya 9611G has a USB port and takes a USB headset directly with no QD cord or EHS cable. For a full breakdown of compatible cables by Avaya phone model, the avaya headset compatibility chart covers every current phone family.
FAQ
Frequently Asked Questions
Plantronics EncorePro QD headsets are compatible with Avaya desk phones that use the standard RJ9 handset port, which includes J-series, 9600, 9500, 9400, and 1400/1600 series models. The headset connects via a Quick Disconnect cord that adapts to the RJ9 port; both the headset and cord are available in this collection.
Wireless headsets work with Avaya desk phones that support an EHS cable, which lets the headset answer and end calls remotely. The DECT bundles in this collection include the APV-63 EHS cable, confirmed for J-series, 9600, 9400, and 1600-series Avaya phones. The 9500 series and older models may need a different EHS adapter; check your phone model before ordering.
The Avaya 9608 is compatible with Quick Disconnect wired headsets (the EncorePro HW510 through HW540, connected via QD-to-RJ9 cord) and wireless DECT bundles using the APV-63 EHS cable, including the Jabra Engage 75 SE, all available in this collection.