101Voice a company founded in 2009 in the heart of Silicon Valley (Santa Clara, California) provides VoIP solutions in the form of their desk phone models IP862G, IP860G, IP960G, IP962G, IP982G and IP1060G and today we will recommend the most adequate solution for headsets on corded and wireless from different brands.
Corded Headsets:
FROM JABRA:
For an entry level solution we can recommend the Jabra Biz 1500 Mono Direct Connect Headset. Thanks to its easy to use mode and on top of that Jabra’s Smart cord this would
be a corded solution covering one ear. The noise canceling microphone from Jabra can block up to 60% of unwanted noises to the other end of the call, simply plug it in the headset port of the phone and by pressing the headset port on the phone and pressing the headset key on the phone and this will pen the channel on the headset. If you hear static or no dial tone, it is where the Smart cord makes the magic, simply switch over the position in the adjustment side to the next one until hear tone and best sound coming to the headset.
On a better built in quality we find the Jabra Biz 2300 Duo Binaural Direct Connect Headset. This alternative is suggested for louder environments as it covers both ears in a
true stereo sound quality. The Biz 2300 headset has a Kevlar reinforcement in the internal wiring of the headset and the headset by itself that translates in a longer lasting unit with lighter weight and with more tolerance on office “accidents”. Thanks to its smart cord adapter makes it easy to plug into the port and find the best sound by using one of the position settings on the side of it. Thanks to its Quick Disconnect allows the user to step away from the desk and take the headset with them so no need to put it on and off constantly. Flexible 360 degree boom arm with Air Shock microphone that blocks the penetration of air when engage on a call, specially when having the microphone closer to the mouth.
For people looking for the best microphone on the best wearing style we have the Jabra Biz 2400 II Mono Direct Connect 3-in-1 UNC Headset. This is a convertible style headset
with different wearing styles including over the head, over the ear or behind the neck. We find the Jabra’s Ultra Noise Canceling Microphone, being the best one in the market and as the 2300 sibling comes with Kevlar reinforcement on the wiring and on the headset for a long lasting and lighter experience when on a call. Leatherette ear cushion is a nice touch on the Biz 2400 II which is a welcome upgrade for a whole day use. Thanks to Jabra’s smart cord allows you to use this headset on the headset port and to find the best sound quality by triggering the different settings on the side of it.
FROM POLY:
On poly case is advised to use an external amplifier as the sound quality would be better and welcomed by people all day long on calls. For this scenario we recommend the
Plantronics M22 Vista Amplifier and the Plantronics HW540 EncorePro 540 Headset. With the use of these 2 items will allow you to modulate the volume and mute the microphone from the M22. The HW540 headset has a flexible boom arm with noise canceling microphone from Plantronics and comes in a convertible wearing style with different modes including over the head, over the ear or behind the neck. Designed for all day and heavy use on call centers. The HW540 headset can be customized with either foam or leatherette ear cushions.
For a better built headset on a louder environment, we recommend the Plantronics M22 Vista Amplifier and the Plantronics HW720 EncorePro Noise canceling Headset. The
HW720 is a nice upgrade in the EncorePro family with leatherette ear cushions and a retractable microphone boom arm that is appreciated by users on a whole day use so the microphone can be positioned in the best position so customers can hear every word. As with the previous EncorePro headset, the HW720 can be customized with leatherette or foam ear cushions, we find a lightweight headset with a weight of only 78 grams and we find Plantronics SoundGuard technology, which protects the user from sounds above 118dBA. The M22 amplifier allows the user to mute the microphone and to modulate the volume coming to the headset.
Wireless Headsets:
FROM JABRA:
With Jabra wireless headsets we recommend the Jabra Engage 65 Mono Wireless Headset System. This wireless headset being one of the most loved wireless headsets from Jabra
by all their users has a range of up 490 feet on line of sight and comes in a light weight comfortable headband wearing style. Covering one ear and allowing the user to use it with the desk phone and the computer at the same time. Intuitive Answer/End, volume up/down and mute controls on the headset. Built in busy lights are found on the ear cup and the tip of the microphone boom arm, strongly useful in an open office environment or front desk position so can alert people when engage in a call. The Engage 65 Mono headset can be worn behind the neck as well being a nice alternative for people who don’t want to mess with their hair.
For those lousy environments we do recommend the Jabra Engage 75 Stereo Wireless Headset System, with a range of up to 490 feet and covering both ears in a stereo sound
quality. The Engage 75 headset allows the user to use it with their desk phone, 2 computers via USB and 2 Bluetooth enable devices at the same time! The touchscreen allows the user to customize the headset functions and provide battery time, talk time, current time, device engaged and mute notification. With a talk time of up to 13 hours in one single charge and offering fast charging with a 40% of charge in only 30 minutes. Thanks to its higher encryption chipset, all calls are secured with DECT Security Step C which is the same one used in military grade calls, hot pairing available for when replacing the headset or if conference mode is required.
Jabra wireless headset note: In order to use your Jabra wireless headset and have the
remote answer capability you need to get the Jabra GN1000 RHL Remote Handset Lifter, so it can pick up the handset from the distance and open the channel into the headset.
FROM POLY:
The Plantronics CS540 Wireless Headset, Convertible (C054, CO54) is the top seller headset from Plantronics. One of the lightest headset in the market that can be worn over
the head or over the ear with the included accessories. Noise Canceling from Plantronics can be found in the discrete boom arm and with a range of up to 350 feet on line of sight. The CS540 is a straight forward desk phone headset with an easy to use interface as the volume, answer/end, mute controls are found easily on the headset. The CS540 offers hot pairing allowing to replace old headsets, creating a conference call or if you have a multi shift headset setup. Offering a talk time of up to 7 hours in a single charge and offering auto answer option that allows to answer/end a call by simply removing or replacing the headset in the base.
For louder office environments we recommend the Poly Savi 7220 Office Wireless Headset Stereo. Covering both ears with bigger earcups the Savi 7220 offers a rich stereo sound
quality designed to be used with your desk phone and with a further range of up to 400 feet on line of sight, with a flexible microphone boom arm with acoustic Fence technology and a talk time of up to 12 hours in a single charge. This headset is Telecoil Hearing Aid compatible, making it the solution for users looking for a wireless headset with this feature. The newly design of the headset offers paddling on the top of the headband and easier to find mute key by the well noticeable red key.
Poly Voyager 4245 Office Convertible Bluetooth Headset is a Bluetooth class 1 headset with a range of up to 300 feet on line of sight. Well noise canceling known from
Plantronics makes its way into the 4245 headset and offering multi connectivity as it can be used with the desk phone, computer and with a Bluetooth enable device as this would be paired directed to the headset. For this same reason the headset can be used out of the office and on the go and thanks to the included extra battery and charger can be always powered up and replace the battery in the middle of a call without dropping it, as this is a Unlimited Talk time headset. Fully compatible with existent Plantronics Busy lights. Voice prompt are a nice touch to the headset with disconnection alert, low battery, mute notification and more that can be customized from the computer or cell phone using the Poly Lens application.
For louder places we can recommend the Poly Voyager Focus 2 Office USB-A Bluetooth Stereo Headset, mainly as it covers both ears with bigger ear cups with Digital Hybrid
Active Noise Canceling (ANC) with its different level graduation for the user and multi connectivity, allowing it to be used with the desk phone, computer and with a Bluetooth enable device and on top of that being able to take the headset out and keep using it with your cell phone. The Focus 2 headset offers built in busy light on the side that alert people when the user is in a call and it shows when the headset is charging as well with a different color (Blue), the discrete microphone boom arm comes with Acoustic Fence technology with muting function by bringing boom arm up and being able to be worn on either side. Smart sensors can detect when the headset is being worn or not and can mute the microphone or pause a streaming in the computer.
Poly wireless headsets note: In order to get the remote answer for your Plantronics/Poly wireless headsets you will need to get the Plantronics APD-80 EHS cable.
By default the EHS function is enable on the phone, however you will need to enable the ring detection by following the next steps:
- Navigate to Menu
- Select Features
- Select General
- Set Ring from Headset to either “Enable” or “Group Ring”*
*Enable only rings in the headset, Group Ring rings on both headset AND phone, advise to use the later.
