The mini USB adapter was designed to be used with this headset. If you were to lose the adapter, it could be purchased as a spare – Plantronics do not intend to offer this as an accessory for other products.
Q. Is this class 1 or 2 Bluetooth? What is the range?
The headset uses Class 2 Bluetooth with up to 33ft range.
Q. Is the dongle backwards compatible with current Voyager PRO UC?
Basic call control functionality (answer/end/volume/mute) should work, but full compatibility testing is still in progress by Plantronics
Q. Is there a software CD included in the box for the new Voyager PRO UC?
No, Plantronics is moving away from including CD’s in the box with their UC products. The user is prompted in their quick start guide to go to www.Plantronics.com/software to install the latest version of Plantronics software.
Q, Can the user switch between active PC and Mobile calls?
No, in order to answer an incoming PC call while on a mobile call (or vice versa), you must end the current call.
Q. Is there any way to upgrade the firmware of the current Voyager Pro UC to support the new features?
Many of the new features, like sensors and A2DP are built into the hardware so those could not be added via a firmware update. However, any Plantronics PURE software enhancements (not related to hardware features) would be supported. see our Plantronics Headset Control Software (PURE) page
Q. Does anything special need to be done to enable streaming audio between the headset and the iPhone?
No, but it must be an iPhone model that supports A2DP.
Q. How does the Smart Sensor technology work?
The Smart Sensor technology works the same way as the touch (capacitor) sensors in many electronic devices (i.e. iPad/iPhone touch screens). When the headset is brought close to the ear (like a finger near a touch screen), the sensor detects the conductive skin. The sensors communicate this change in state to the headset processor. We have a special design and special processing so that handling the headset, or putting it in your pocket or purse is less likely to cause a false detection.
Q. Do the sensors affect the amount of talk time for the headset? What about wideband?
The sensors have no measurable impact on talk time. Streaming audio has a greater impact on talk time and times can vary significantly since it is phone and volume dependent. PC wideband calls can affect talk time by approximately 30 minutes.