We will explain how to replace the battery on your Savi 8200 headset, this includes UC and Office families. Your battery has to be replaced every 3 years or 300 cycles, whatever comes first to get the best performance of your headset and avoid power downs in middle of calls.
A. Savi 8210 UC and Savi 8210 Office. On this particular model, the battery would be located on the side with only paddling of the headset, not on the speaker side.
First. We remove the paddling of the headset; this part is easy to take off by using a little of pressure as its designed to be removed.
Second, using the included removal tool that comes with the replacement battery we are going to take out both screws on the cover.
Third, with the gate off from the headset take the old battery out and unplug it from the headset.
Next, we install the new battery by plugging it first, then putting the battery inside the headset, following to place the gate with its designed screws and placing the paddling back in place.
B. Savi 8220 UC and Savi 8220 Office. On this model, the battery is located on the opposite speaker from the boom arm. A lot of time people can get confused as the mic boom arm has the call controls and it’s the designated side for charging.
First, we are going to turn the cover of the battery counter clockwise using your fingers only. Don’t use any tool or screw driver to try to open it, as it’s a common mistake that can cause this cover to break and no longer fit on your headset.
Second, using the included tool with your replacement battery, we are taking the tiny screws from the battery gate.
Following, we remove the battery from the headset and we unplug the battery from the connector.
Next, we install the new battery by plugging it first, then putting the battery inside the headset, following to place the gate with its designed screws and placing the cover back in place.
Important note: Make sure to order the proper battery for the headset as even if both headsets (8210 and 8220) share most of components, their batteries have different shapes and don’t fit on the other one.
