Home Jabra Headsets Jabra/GN Netcom Warranty, Repair Information

Jabra/GN Netcom Warranty, Repair Information


One (1) Year Warranty applies to the following products:
All Jabra Wireless Headsets | All GN Netcom Headset Telephones | GN Netcom Computer Headsets

Two (2) Year Warranty applies to the following products:
GN Netcom/Jabra Headsets including Jabra/GN 2100 Series | Jabra/GN 2200 Series | ADDvantage | Orator-G | 405-Flex-SF | Stratus Ultra-G | Contour LX-G | 805 Flex | All Commercial Grade Amplifiers such as theJabra/N 8000, GN 8050

United States:

In-warranty repairs: Please call Toll Free 1-800-327-2230, Mon-Fri 8am to 8pm Est. Our service department will provide you with the return shipping address and instructions.


GN Canada, Inc.
1515 Matheson Blvd. E. Building A,
Suite 104
Mississauga, ON L4W2P5
Phone: 905-212-1102
Toll Free: 800-489-4199

Please use the original product box, if possible, or pack the unit in a sturdy carton with sufficient packing material to prevent shipping damage.

Include the following information:

  • A copy of your purchase receipt indicating the model number and date of purchase.
  • Your return address.
  • Reason for return.

During the Warranty Period, shipping charges for return to you will be paid by GN Netcom US, Inc. and GN Canada, Inc. for a unit requiring any repair covered by the Warranty. Return shipping will be charged to the customer during the Warranty Period for a unit requiring no Warranty repair. These shipping charges will be prepaid by GN US, Inc. and GN Canada, Inc. and billed to the customer. Damage incurred during shipment is deemed the responsibility of the carrier, and any claim should be made directly to such carrier.