There are so many certified Microsoft Skype for Business, MS Teams (formerly Microsoft Lync) compatible headsets by Jabra, Plantronics, VXi. But which one is the best? We stock over 70 different model headsets that are certified for Skype for Business. Price range any where from low $70s to $400s depending on your budget. Obviously it’s not fair to compare a $400 to a $50 headset, the $400 headset will obviously be a better headset. It’s the old saying goes – “you get what you paid for”. Given that there are so many to choose from, I will break these choices down by price – low end, mid range, and the high end:
Affordable – for the price conscious
Plantronics C3210 Blackwire USB Mono Headset MS Skype
Poly (Plantronics) offers the entre level of a USB corded headset with the Blackwire C3210, with an easy to use interface and a simply plug and play reaction. Straight forward a USB corded headset compatible with virtually any computer thanks to its USB-A port and fully supported by all the UC platforms on the market including MS Teams. The built in call controls are found on the cord and allowing user to answer/end calls mute microphone and depending on the application to put calls on hold as well. The same ones allow to adjust the volume coming to the speakers, letting the user to have everything on their fingertips. Covering one ear with an over the head wearing style, letting users to be alert of the surroundings when on a call. Order HERE
Plantronics C3220 Blackwire Stereo USB Headset MS Skype
Plantronics C3220 is another very good choice for call centers deploying large amount of MS Skype for Business headsets. This model has hi-fi stereo, covers both ears. So when the agent is not on a call, he and she can listen to music on the computer. The dual ear feature also helps block out background noise in a busy office, so the user can focus more on the phone call and not be distracted by all the office chatter in the background. Plantronics Blackwire C3220 also is backed by a two year warranty. Order it HERE
Poly offers on second step the Blackwire 3315, this is a corded solution for your computer covering one ear and compatible via USB-A on the computer. The elegant and discrete design allows the headset to be comfortable on a daily use and the bendable microphone boom arm has Poly’s Acoustic Fence technology, designed to block all the unwanted noises on the background such as loud coworkers chit chats or vacuum cleaners if working remotely. The headset is going to be a 3.5mm jack unit with a special designed call controls where is getting plugged in. This allows the user to keep using the headset not only with the computer but with any portable device with a 3.5mm jack, such as smart phones or tablets to mention a couple. The Call controls allows to answer/end calls and mute the microphone as well, thanks to its built in buys light on the volume control allows users to know when a missed call or message is on standby waiting to be heard. Get yours HERE
For users concerned about corded headsets for their MacBook or newer laptops with only USB-C ports, Poly offers the Blackwire 3325 as a USB-C alternative. In this case, the headset is a true stereo sound quality unit fully compatible with laptops and desktops with USB-C ports and Microsoft Teams certified. Acoustic Fence technology can be found in the bendable boom arm and the microphones are fully certified for MS Teams and any of the UC platforms that you can encounter today. Same as with the previous headset, this unit can be used with the computer with the call controls or with a portable device with a 3.5mm jack. Order HERE
Jabra EVOLVE 30 II MS Stereo USB Headset for MS Lync
The Jabra Evolve 30 MS is an excellent entry level headset for Microsoft Skype for Business. Very good “bang for the buck”, with a lower and attractive price. Very well built, high quality construction, best of all – Jabra stands behind its product with a full one year warranty. It’s plug and play and certified by Microsoft to Skype for Business. In addition, in comes with a 3.5mm jack for smartphones (ie – iPhone, Android). It has all the features of an high end headset, noise canceling microphone, in-line controls, peak-stop noise protection, etc. and it even comes with a travel pouch. Here if from HERE
Jabra Evolve2 30 USB-A Microsoft Teams Mono Corded PC Headset
The new Jabra Evolve2 30 is the newest addition from Jabra in an affordable corded solution for the computer. An upscale model from the previous generation, the new Evolve2 headset offers leatherette ear cushion, plus memory foam on the ear cups, making it more comfortable then before. The volume control is now built into the headset, making it a lot easier to adjust the volume or mute the microphone without tangling cables. It also has an built in busy light to alert other workers around that you’re on a live call. Order it from HERE
Mid-Range offers
For people in call centers with Plantronics headsets will recognize the design of the EP545 as this is the convertible wearing style headset well known by Plantronics in call center for a corded headset, but in this case the headset plugs in directly to the computer so no additional adapters required. Noise canceling microphone with the well known legacy from Plantronics can be found in the bendable boom arm and the volume controls allows agents to answer/end calls and if the application used supports to put calls on hold as well. Thanks to the newly redesigned connector there’s no worry to know if your computer is USB-A or USB-C as the headset comes with both! This means that no more hesitation to know if will be able to plug in your computer. Order HERE
Plantronics Blackwire 5220 USB, 3.5mm Headset, MS Skype Cert
Plantronics Blackwire 5220 is a very good quality “mid-range” Microsoft Skype for Business certified headset. It has a feature that no other headset have – both 3.5mm smart phone plug and USB connection. You can use this headset for Skype for Business as well as a smartphone like an iPhone or Android phone. Dual speakers that offer wideband quality hi-fi stereo sound. Noise canceling microphone. Like the others, it has all the in-line call controls. The Blackwire C5220 is foldable. So you can easily take it with you for business travel and use it on your laptop. It’s firmware also up-gradable using Plantronics Spokes software. Of course with DSP (digital signal process) for the best audio possible. Order it Here
Jabra Evolve2 40 MS Mono USB-A Wire Headset, Microsoft Teams
Jabra offers the Evovle2 40 as a corded solution with a more advance muting function then before. The Evolve2 40 comes with leatherette ear cushion and memory foam, a big difference between this one and the younger sibling is that the built in busy light is more noticeable on the Evolve2 40 as it has more LED lights on the headset and it has the muting function by simply bringing microphone boom arm up to mute and down to unmute. built in volume controls on the ear cup, making it easier to adjust volume on the headset and more intuitive than before. Get yours HERE.
Jabra offers the new Engage 50 II as a corded solution fully compatible with computers, MS Teams and any UC platform. Covering one ear in a really lightweight and comfortable design with Jabra’s Advanced Noise Canceling microphones well known from the Engage family. Thanks to its built in hearing protection that avoids loud and annoying sound spikes to the user while on a call let them focus in full at work and avoid bad times, as Jabra says “Happy agents give great customer service”. Thanks to its built in busy light on the headset let the people surrounded by the user when they are engaged on a call and the customizable control unit allows to create if needed a push to talk feature on the headset. The control unit offers busy lights as well and are useful so the user can easily find the proper key to press or as a mute reminder when on a live call. Order HERE
For really loud environments Poly has a solution, the Blackwire 8225. This a stereo sound headset covering both ears with Digital Hybrid Active Noise Canceling, this means that the feature can be graduated depending on how loud is the user’s environment that can go from a loud HVAC unit to crying babies while working remotely. Thanks to its call control unit, the user can easily answer or end a call and if needed to mute the microphone. Thanks to the smart sensors of the headset and the Acoustic Fence technology on the bendable boom arm the headset will give a notification to the user if they are muted and are going to talk again while on a live call. Built in buys light can be found on the side of the headset which helps as a notification as well for missed calls or messages on MS Teams. Order HERE
High End – Better options on mobility
Poly Voyager 4320 UC Bluetooth USB-A Headset
This is the the newest top of the line from Poly wireless USB headset for any communication platform including Teams. It has all the latest technology and bells-and-whistles. Acoustic Fence technology can be found in the flexible microphone boom arm, plus a more user friendly interface, plus the new location for the busy light./ A huge improvement thanks to its BT700 dongle, giving a range of up to 160 feet and an impressive talk time of up to 24 hours and 50 days of stand by time. You can buy it HERE
Plantronics Savi 8240-M Microsoft USB-A Wireless Headset, Teams
Plantronics Savi Savi 8240-M is a wireless USB Headset and it’s the also the most versatile headset certified for Microsoft Teams. It’s Plug-and-play compatible with Microsoft Teams (formerly Skype for Business). It comes with 3 different wear styles (over-the-head, over-the-ear, and behind-the-neck). So you’re covered regardless of which way you wear your headset. It has a hot-swap-able battery (extra battery sold separately), so you could have an endless hours of talk time if you need it. It has a 300 feet wireless range if you like to wander the office. You can also answer your call or end it at 300 ft away by pressing a button on the side of the headset. This is the ultimate headset for Microsoft Teams. You can order it Here
Jabra Evolve2 75 MS Stereo Bluetooth Headset USB-A w/Stand Teams
The second generation of the Evolve2 75 now offers a mix of 2 different foams in the ear cups, allowing the headset to block most of the noises in the environment and keeping it cool while on use. The new Active Noise Canceling on the headset offers different levels of graduation and a new and improved microphone boom arm can be folded away and the headset can be used as a boom less mic headset, the new improved battery time offers up to 36 hours in a single charge and the headset can be used as a corded headset as it offers Voice over USB. The Evolve2 75 comes with 2 year manufacturer warranty. Order it HERE
Jabra offers its new Engage 55 as a wireless DECT headset compatible with the computer, MS Teams and any of the UC platforms available today. The nice lightweight and comfortable design is a really beloved feature by Jabra fans. The Link 400 dongle offers a unique design that allows to keep plugged to the computer and to tolerate accidents like bending it while carrying a laptop for example and thanks to its higher encryption chipset offers a range of up to 490 feet on line of sight with a Security Step C standard, meaning a more secure and harder to hack wireless frequency when engaged on a live call. Built in buys lights are noticeable from the distance when on a call and the easy to find call controls built in the headset makes it a delight to use the headset all day long. Order HERE
Poly offers its latest Earbuds compatible with MS Teams in the shape of the Free 60+, for users wanting the best performance in the microphone while on a Teams meeting on a smaller and more discrete wearing style. This unit can be used with the computer thanks to the included BT700 USB-A dongle, and with a Bluetooth enable device such as a smart phone or a tablet. Thanks to its Advanced Digital Hybrid Active Noise Canceling, allows the user to choose the amount of ANC while on use depending on the location. The easy to use Qi wireless charging carrying case allows to have both earbuds and the BT700 inside at the same time! Making it easier to bring to any place and thanks to its OLED touch display, let the user to change the settings of the earbuds and gives real time vital in formation as battery remaining, talk time and charging status of the earbuds and/or case. Thanks to its WindSmart technology found on its 3 microphones, helps reducing annoying noises such as the wind when for example walking. Get yours HERE
Jabra jumps in the earbud sector with the introduction of its second generation in the shape of the Evolve2 Buds. These are going to be the most comfortable buds on the market for all day use! Thanks to its Active Noise Canceling feature with HearThrough technology that allows user to keep the earbuds and be able to have a face to face conversation as the feature will let him/her to hear through the buds, so no need to take off the buds while on hold or on standby of a important call on the computer thanks to the included Link 380 or with a Bluetooth enable device. Thanks to its improvements on design not only on the buds but in the case as well! Now the case allows to have both earbuds and the Link 380 stored inside at the same time and now the huge improvement comes as the Evolve2 buds can start a call using one earbud, being either left or right and if running out of power to simply put the other fully charged in the case on and the call will switch automatically to that bud so the deployed earbud can be stored to be charged again. Order HERE
If you also have a desk phone and/or Cell Phone
DECT OFFERS:
Plantronics Savi 8210-M Microsoft Wireless Headset
The newest of all the Skype for Business headset is the Plantronics Savi 8210-M. The beauty of this headset is that it’s a wireless headset you can use with Skype for Business, desk phone, and your mobile phone (3 devices). If you have an office phone and Skype, you can switch between the landline phone, cell phone and your MS Skype softphone without switching headsets. It has a noise canceling microphone, so it blocks out background sound for your customer. When fully charged, it has 13 hours of battery time. 50+ hours of standby time. So you never run out of battery in a normal day of work.
There are two versions, mono Plantronics Savi 8210-M and the binaural Plantronics Savi 8220-M. The Savi 8220-M is a stereo wireless headset that cover both ears for extremely busy and noisy office or call center, it can also be used as a high quality stereo headphone for music as it has hi-fi quality speakers. Both of Plantronics Savi 8200 series headsets comes complete with USB cable, AC adapter and base for charging. Nothing else is needed for your desk phone or cell phone.
Poly Savi 7410-M Office Mono Wireless Headset MS Teams Certified
Poly offers the new Savi 7410 as a multi connectivity wireless headset, that can be used not only with the desk phone, but with the computer and a Bluetooth enable device as well! The newly designed base offers a new LED color screen which allows users to customize the features of the headset and offers real time vital information as battery life, talk time and time/date to mention some. The scroll wheel located in the back of the base allows easy navigation thru the menus of the screen and to find the settings tab for customization. Acoustic Fence technology can be found on the bendable boom arm and this blocks most of the unwanted noises as leaf blowers for example. Thanks to its design, it offers a comfortable over the head wearing for all day use with an outstanding talk time
of up to 13 hours in a single charge. Same as the previous one, the Savi 7400 Office comes in the mono version and the stereo version in the shape of the Savi 7420-M Office. This unit will be covering both ears in stereo sound without the compromise of less sound coming to the users or the worry about the talk time, as it offers the same talk time of up to 13 hours or over 50 hours of standby. Both units are fully compatible with desk phones and with any computer or laptop as it comes with USB-A and USB-C cables.
Poly offers the second generation of their Savi 8400 Office family in the shape of the new Savi 8401-M Office as a triple connectivity wireless headset, that allows to be used with the desk phone, the computer and a Bluetooth enable device as the base offers this connectivity. Thanks to its new LED color screen, makes it easy to users to navigate thru the headset menus and customize their headset to their needs without messing with computer settings. The Savi 8410 headset is going to be Telecoil Hearing Aid Compatible for users wearing their aids at work, letting them to be worry free when using a wireless
headset while at work. Similar to the previous mentioned units, the Savi 8400 Office family comes in a stereo sound headset on the shape of the Savi 8420-M Office headset, besides being HAC, the headset will come with Active Noise Canceling that allows users to turn it on or off when needed, helping them to focus on their calls. Both of the headsets will have Noise Canceling microphones with close conversation limiting technology that blocks loud noises like the common ones found on a call center, as loud coworkers for example.
Poly offers its new Savi 8445-M Office as the replacement of the old 8240/8245 Office, making it easier to identify and to order by merging both models in 1 single replacement. The redesigned base offers the LED color screen with fully headset customization from the base using the scroll wheel located in the back of the base and offering the beloved convertible wearing style, that can be worn over the head, over the ear or behind the neck. Thanks to its Noise Canceling microphone with close conversation limiting makes it a nice offer for office users worried about all the background noise. The new 8445 headset comes with an extra battery and its charger as its a Unlimited Talk Time unit allowing users to swap batteries in the middle of calls without hanging up or dropping calls. Fully compatible with MS Teams and thanks to its easy to late hard keys on the base, allows user to engage and launch the desired device by pressing it and these will light up as a reminder of device engaged and as a mute reminder when on a live call.
One of the most beloved headsets in the market, the Engage 75 Stereo offers Jabra’s most comfortable headset as today! The Engage 75 base offers multi connectivity, not just with a desk phone, but with it plus 2 computers via USB and 2 Bluetooth enable devices! This headset was designed for users with the needs of a wireless headset for multiple devices while on the office. Thanks to its easy to navigate LCD screen that offers headset customization and important information such as device engaged, talk time and date/time or even mute reminder. Thanks to its higher encryption chipset offers a range of up to 490 feet on a Security Step C frequency that can be considered as military secure and non hackable. Thanks to this, the Engage 75 offers up to X3 of density in a close space which means that up to 3 times of the same headset can be in a close space without creating interruptions among them when on live calls or use.
Bluetooth OFFERS:
The natural replacement of the old CS530/W730, the new 5200 Office let the user to have a Bluetooth Class 1 headset in an over the ear wearing style only, with a comfortable and discrete design, the 5200 Office can used with any desk phone, computer via USB-A and a Bluetooth enable device at the same time. The base offers a range of up to 300 feet on line of sight and the discrete microphone boom arm offers WindSmart technology as the headset is designed to be taken out of the office and keep using it while on the road. Up to 7 hours of talk time or 9 days of standby is offered on the unit by itself, making it one of the best offers for people looking for a discrete and over the ear wireless headset for their MS Teams meetings.
Here is a demo on how WindSmart works on real time when not using it:
Poly Voyager 4245-M Office Convertible Bluetooth Headset MS Team
Poly offers its Voyager 4245-M Office as a Bluetooth class 1 wireless headset that works with a desk phone, a computer and a Bluetooth enable device such as a smart phone or tablet. Poly took the well known design of the CS540 headset and turned into a Bluetooth headset, offering a lightweight and discrete design with a convertible wearing style thanks to the included accessories, making it an attractive offer for users in the need of a wireless headset and being a little picky on how to wear it. The range of the base to the headset will be of up to 300 feet on line of sight and for the same nature of being Bluetooth, the user can take the headset and keep using it with their smart phone or tablet! Thanks to this feature, the Voyager 4245-M comes with an extra battery and charger that allows users to swap batteries while on live calls without hanging up or running out of power!
Poly offers its Focus 2 MS headset in the Office variant as an alternative for users wanting a wireless Bluetooth headset in need to use their headset with not only their computer or cell phone, but in need to use with those two AND their desk phone at work! Thanks to this new variant, the user can now have one wireless headset to work with those 3 devices at the same time. Thanks to its Class 1 Bluetooth chip, allows a range of up to 300 feet from the computer or desk phone as the base works as a range booster and the user can take the headset out of the office and keep using it with their smart phone or tablet. Digital Hybrid Active Noise Canceling can be found on the comfortable headset and with Acoustic Fence technology on the discrete microphone boom arm that can be worn on ether side and thanks to advanced smart sensors that allows to answer a call by simply putting the headset on.
These some of staff picked headsets specifically for Microsoft for Business. There are of course many others. You can see the entire line of Skype for Business Headsets Here You will not go wrong and be very happy with the ones we have recommended on this page. If you have further questions regarding these headsets, call HeadsetPlus.com at 877-999-3838, our headset specialist will answer any questions you may have.
