Can I use two Plantronics wireless headsets using only one base on the same telephone?
No. You can only have one active Plantronics wireless headset connected to a base unit at anytime. However you can use the active wireless headset connected with the base, and have an inactive wireless headset charging on that same base at the same time if you have a telephone used in a multiple shift (telephone operator) environment. You must note that when the inactive wireless headset is placed on the base for charging, the active headset in use will be temporarily disconnected from its paired base unit. You will need to push the Call Control button on the headset so that it will reconnect with the base.
Also, you can charge a second battery for the remote in the base of the Plantronics CA10/CS10 product while one is being used but not for the Plantronics CS50, CS55, Voyager 510S or Supra Plus Wireless headsets. You can purchase a separate charger for the other models and have a second wireless headset available.
Once the second headset is charged and placed on the original base a re-subscription/pairing process must be done for the base to recognize the new wireless headset.
For the Plantronics CS50 & CS55 the separate charger is available (Plantronics CS50/CS55 charger). This product can be purchased from us. See Plantronics CS50/CS55 FAQ for the re-syncing instructions on the bottom of the page.
For the Plantronics Supra Plus Wireless headsets (CS351/CS351N, CS361/CS361N) the charger is yet to be released. see Plantronics CS351/CS361 Multi-Shift Pairing instructions
The Plantronics 510S comes with a separate charger for charging the headset individually. Call us to order the charger separately. See Plantronics 510S FAQ for Pairing Instructions.
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