Cisco Phone Headsets
Choosing a Cisco Phone Headset
A Cisco phone headset here means a third-party headset that fits a Cisco desk phone; nothing on this page is Cisco-branded. The model number on your phone matters less than the jack on the back of it, and Cisco has never used one jack across the whole range. Order an RJ-9 cord for a phone with a 2.5 mm port and it will not physically fit. Check the port first, then pick a wearing style.
Plantronics EncorePro HW510 Mono QD Headset (Noise-Canceling or Voice Tube)
Plantronics EncorePro HW520 Binaural QD Headset (Noise-Canceling or Voice Tube)
Plantronics EncorePro HW540 3-in-1 Noise-Canceling Headset (QD or Phone-Specific)
Plantronics EncorePro HW710 Mono Noise-Canceling Headset (QD or Phone-Specific)
Plantronics EncorePro HW720 Binaural Noise-Canceling Headset (QD or Phone-Specific)
Plantronics EncorePro HW530 Noise-Canceling Over-Ear Headset (QD or Phone-Specific)
Jabra/GN Netcom 1200 Smart Cord
Plantronics U10 Cable for Cisco IP Phone, M12/M22 26716-01
No products match “” in Cisco Phone Headsets.
Which Cisco Phone Headset Fits Which Model
The 7800 and 8800 Series take a wideband-capable RJ-9 plug, the SPA 500 Series takes 2.5 mm, and the 8845, 8851, 8861 and 8865 add Bluetooth with USB on the top three.
| Your phone | Headset port | Bluetooth | What else you need |
|---|---|---|---|
| 7821, 7841, 7861, 8811, 8841 | Wideband RJ-9 | No | A QD bottom cable for a corded headset |
| 8845, 8851, 8861, 8865 | RJ-9, plus USB on the 8851, 8861 and 8865 | Yes | Nothing, if you pair it or plug it into USB |
| 7942G, 7945G, 7962G, 7965G, 7975G | RJ-9 | No | An APC-43 EHS cable to answer wirelessly |
| SPA 525G | 2.5 mm stereo | Yes | A 2.5 mm cord, or pair over Bluetooth |
Wireless headsets for Cisco phones
Cisco compatible wireless headsets still land in the same RJ-9 port, but answering from the other side of the office means the phone has to be told you pressed the button on your ear. Poly's APC-43 electronic hookswitch cable does that job on the 7942G, 7945G, 7962G, 7965G and 7975G with a CS500 or Savi 700 headset: the call rings in the earpiece, one press answers it, a double press hangs up.
Per-model detail sits in the cisco phone headset compatibility guide, adapter choices in wireless headset compatible with cisco phone, and wiring the plantronics apc-43 step by step. Cisco Jabber runs on the computer rather than the phone, so a Jabber headset goes into a USB port there; Cisco lists its own 320, 520 and 530 Series connecting to Jabber through USB, and cisco jabber headset compatibility covers the third-party equivalents.
FAQ
Frequently Asked Questions
Cisco IP phone headsets sold here are third-party models that plug into the headset port on a Cisco desk phone. No Cisco-branded unit is stocked, and compatibility is decided by the port on the phone rather than the badge on the headset.
A Bluetooth headset for a Cisco IP phone pairs directly with the 8845, 8851, 8861 and 8865, and with the SPA 525G, which Cisco's data sheet lists with a Bluetooth interface for headset connectivity. Other Cisco desk phones need a corded headset, or a wireless headset whose base plugs into the headset port.
A Cisco phone headset adapter is needed in two situations. A quick-disconnect headset needs a bottom cable to reach the RJ-9 port, and a wireless headset needs an EHS cable such as the APC-43 to answer calls away from the desk. A USB or Bluetooth headset on an 8851, 8861 or 8865 needs neither.
No. A Cisco SPA504G headset belongs to the SPA 500 family, and Cisco's data sheet for the SPA 525G in that family specifies a 2.5 mm stereo headset port rather than the RJ-9 used on the 7841. Check the jack on your SPA 504G before ordering an RJ-9 cord, because the two plugs are not interchangeable.