The telephone is the essential part of a call center, for the same reason it can become a lousy environment. To provide the best attention over the phone the agents require the best headset that can provide exceptional sound and allow them to keep mobility as well. We review and recommend some headsets available in the market.
The first one on the list is the Jabra Pro 920 Duo, with a nice wireless range up to 350ft , covering both ears help to isolate the outside noise and have a better sound quality, compatible with just about all the desk phones on the market makes this one one of the best options for a light, easy to use and affordable headset. Thanks to the Dect wireless built in, you can get a minimum of 8 hours on battery life with just one single charge. Offering Jabra’s Digital Signal Processing, which means you get the best sound quality by removing the background noise and echo. The advantage of just 80g of weight makes this a real good headset for daily wear without compromising comfort and performance. A nice feature is that you can pair up to 4 headsets for conference call, which makes it an excellent and affordable option for conference calls or training purposes.
Personally, would like to recommend Jabra Engage 65 Stereo Wireless Headset System as one of my favorite and top picks. The Headset offers multi connectivity, so you can use it with one desk phone, two computers by USB ports and 2 Bluetooth enable devices such as cell phones and tablets. The base of the headset is touch screen and offers you configuration of the headset and offers information like talk time, remaining battery and device being used. Very light and easy to use, specially for people with eye glasses, the headset is a comfortable option. Built in Busy light that turn on whenever you are in a call, really useful for front desk staff or open office environment where you can let people know when in a call.
The new addition by Plantronics is the new Poly (Plantronics) Savi 7220 Office Wireless Headset Stereo, this new member of the Poly , formerly Plantronics brand with
an impressive range of up to 400 feet that is a big improvement versus the previous CS generation of 300 feet, meaning a new increase of 100 feet. With a new and improved talk time of up to 12 hours instead of the old 7-8 hours of talk time. The design of the headset and base is a big improvement against the old one, the new mute key is now easy to find in the headset in an intuitive design. This model is compatible with either HL10 lifters or with EHS adapters, Give us a call if want to orders yours today or you can get it HERE.
Last but not least we have what we can call the “Jewel of the Crown” we have the Savi 8220, this headset offers an exceptional wireless range of up to 590ft, active noise canceling and the availability to connect to desk phone, computer and cell phone via Bluetooth.Under the philosophy of “One headset for all your devices” , I love the seamless connectivity with my tablet, cell phone and phone at work Personally, my favorite in the list. Thanks to the Plantronics Hub software, you can even change the language of the headset , change its settings and it is compatible with Windows and Mac.