Best Headsets for Noisy, Loud Office or Call Center, Reviews and Recommendations
Are you looking for a headset for a noisy office or loud call center with lots of people talking on the phone at the same time? Are you having problems concentrating on the phone and your caller because it’s so loud and noisy? This is a very common problem in a large call center or office where office workers are situated close to each other in cubicles.
HeadsetPlus.com have noise canceling headsets that could help you. Depending how loud is your “noisy office”, almost all the headsets nowadays have noise canceling microphones, so it eliminates most (about 60-80%) of the background noise for your “listener”, so the person on the other end of the phone call don’t pick up the background chatter. However, a noise canceling microphone does nothing to block out the noise for “you” when you’re on the phone. In order to “block out” all the office noise for you, you will need a binaural headset with double ear cups to cover both ears, here are some options:
Plantronics HW520 EncorePro Noise Canceling Binaural Headset HAC
Plantronics HW520 is adequate If your office is “not too noisy”, Small office with a room with only 5-6 people talking at the same time, replacement from the old SupraPlus headset. The double speakers covers both ears and the foam ear cushions that can help eliminate “some” of your background noise, so you can focus more on the phone conversation. Go HERE to see more details
Plantronics HW720 EncorePro Noise-canceling Headset
The Plantronics HW720 is the next model up from the HW261N. It has a larger ear cup and leatherette ear cushions to further reduce office noise. If you find the HW261N inadequate, the Plantronics HW720 is the next best headste to reduce noise in a noisy office. GO HERE to see more pictures and order the HW720
Plantronics HW520 + Plantronics Circumaural Leather Ear Cushions 
The next solution is to “enlarge” the ear-cup of the Plantronics HW520 by adding these Circumaural Leather Ear Cushions. see pic below: 
Circumaural means the speakers “surrounds” or “encompasses” both ear to further help block out office noise. simply snap on these circumaural ear cushions onto the Plantronics HW261N. It will greatly improve concentration in the office while on the phone.
Plantronics SHR2083-01 Rugged Noise-Canceling Headset (my pick)
If your call center office is so loud with hundreds of people all talking at the same time. You might consider this SHR2083-01 headset instead. These are typically sold to workers working in an airport or the navy seaman on an US aircraft carrier. It blocks out 22dB of noise from the ear cup. It’s also very rugged to take any beating so it will last for many years longer than other headsets on the market. The only catch is that these headset are custom order headset and it’s not returnable, and it’s littler heavier compare to the others. Go HERE for more details or place an order. It’s by far my favorite if you are in a crowded office with lots of noise.
The newest addition from Poly, the Blackwire 8225 offers active noise canceling on a corded headset. Can be used directly with computers via USB and has built in mute light in the same port. The Blackwire 8225 offers Answer/End call, Mute, and volume controls built in to the headset by itself. Comes with its soft travel case for the easy transportation without harming the unit. The active noise canceling is highly recommended in really loud office spaces. Acoustic Fence Technology is found in the new bendable boom arm that is the newest noise canceling feature from Poly. This setup can let you use your 8225 corded headset, not only with your computer but with your desk phone as well at the same time giving you the freedom of using only one corded headset with both devices and switching at will thanks to the controls of the MDA 220 switch.
WIRELESS HEADSETS
Poly (Plantronics) Savi 7220 Office Wireless Headset Stereo
The Poly Savi 7220 Office is the replacement for the old CS520. And its a binaural headset (with leatherette ear cushions) with speakers that cover both ears. It will help drown out most of the background noise in a normal office, depending on how loud your office is. In most office it’s adequate for most people. By simply having both ears cover and sound coming out of both speakers, it helps the office professional concentrate on the phone call. Go HERE for more details on the Poly Savi 7220. It does not have the ANC (active noise canceling) speakers the more advance wireless headsets below with noise block technology:
Plantronics Savi 8220 Binaural Wireless Headset
In my opinion, this is the is best the wireless solution for a noisy office. The Plantronics Savi 8220 is a binaural (dual ear) wireless headset is compatible with almost all office desk phones – regardless of brand or model using the telephone’s “handset” jack. The Plantronics Savi 8220 speakers has Active Noise Canceling technology (similar to the Bose headphone) to eliminate most of the background unwanted office noise so you can focus on the call. The Savi 8220 boom microphone can be folded upwards so it becomes a quality stereo headphone when paired to a Bluetooth smartphone device such as an iPhone. Bear in mind, the Bluetooth is on the base of the Savi 8200 series. The headset itself is not Bluetooth. The headset use the latest DECT technology which has the range of up to 590ft (line of sight). When the battery is full, you can “talk” non-stop for 13 hours without running out of battery. 50 hours of standby time when not turned on. In addition, it comes with a USB cable for PC/computer/Mac connectivity so you can also use the same headset for computer use. For more details or to order Go HERE for call me, I can answer any questions you may have – John 650-306-9768.
Poly Voyager Focus 2 Office USB-A Bluetooth Stereo Headset <= my favorite wireless
The new Poly Voyager Focus 2 Office offers Digital Hybrid Active Noise Canceling with different levels of ANC and a really comfortable design with a discrete boom arm with Acoustic Fence Technology. The Office base allows you to use the headset with any desk phone and the computer at the same time and you can pair your cell phone to the headset and take the headset with you out of the office and keep using it down the road.
Poly Savi 7420 Office Stereo Wireless Headset, 7400 series
Poly recently launched the 7400 Office series wireless headset as the second generation of the 7300 Office wireless headset with an improved base that allows now not just 2 devices connectivity, but 3 now! This includes a desk phone, a computer via USB and a Bluetooth enable device as the base has this feature built in. The Poly Savi 7420 covers both ears, making it a stereo sound quality wireless headset and thanks to the Acoustic Fence technology from Poly, it can block all the unwanted noises of the user’s background. The new improved base now offers a LED display that allows the user to customize the features of the headset and let know on real time vital status of the headset while on use for example Battery, Talk time, Date/Time and device engaged. The easy to control keys allows the user to select the device to be engaged, making it easier to access than before and those keys light up when pressed to let the device engaged and to alert user when muted before the user will say a word while on a call as a reminder.
Poly Savi 8420 Office Wireless Headset Binaural 8400 series
As a refresh of the Savi Office 8200 series wireless headset, the Savi 8420 Office wireless headset offers triple connectivity on one wireless headset, allowing to be used with a desk phone, a computer and Bluetooth enable device. The new LED screen allows users to check on real time while on a call their battery status for example or as a reminder when they mute the microphone as the easy to use keys light up when engage and work as a busy light as well. The Savi 8420 covers both ears with Active Noise Canceling (ANC) that allows the user to block most of the unwanted noises on the office and concentrate on their call. Thanks to Poly’s close conversation limiting microphone, allows the other end of the call to hear its users voice clearly without any background noise on a common office setting, like for example loud chatty coworkers. Thanks to its technology, the Savi 8420 is a Telecoil Hearing Aid Compatible (HAC) being a nice option for users with hearing aids, as the headset will not create unwanted noises or feedback while wearing it and using the hearing aids.
Jabra brings its “A” game for wireless headsets on a office environment with its Jabra Engage 75 Stereo wireless headset, one of the favorites at the office. Covering both ears on a stereo sound quality and with a light and comfortable wearing style for all day use. The Jabra Engage 75 offers multi connectivity, allowing to use it with 5 devices! This means that the headset can be used with 1 desk phone, 2 computers via USB and 2 Bluetooth enable devices! Thanks to its friendly touchpad that works as status display, allows to customize settings on the headset, select the device to be engage and alerts the battery life, talk time and device engaged. Thanks to Jabra’s Advanced noise-cancelling microphone and enhanced speakers deliver crystal-clear calls even in noisy offices. The headset comes with noticeable built in busy lights on the headset and microphone boom tip allowing user to let another know when on a call. Easy to use call controls built in with intuitive positioning, making it easy to use on a daily basis and thanks to its construction the boom arm can be worn on either side, right or left of the head.
Jabra Evolve2 55 UC Stereo USB-A Bluetooth Headset
Jabra offers the Evolve2 55 headset as a computer headset with Active Noise Canceling at a reasonable price. It has easy pairing for smart phones, a new and improved chipset that works together the the microphones to separate the speech from the background noise in order to get the best voice sound quality and people able to understand your voice even with a lot of background noises. The built in busy light becomes handy when working remotely as they light up when engage on a call and let people know when the user is on a call. These lights let the person know when the headset is charging. Jabra well known quality is truly appreciated in this headset, making it a wise option for people looking for a computer headset and having webinars or virtual meetings.
Moving up on the Evolve2 family we have the Jabra Evolve2 75, this headset has the new fully adjustable Jabra Advanced Active Noise Cancellation with different levels of graduation. With bigger speakers of 40mm that covers on the top of the ear with a mix of 2 different kind of memory foam that helps to keep the headset cool when been worn. The Evolve2 75 can be used as a boom less microphone headset thanks to its Discrete Mode, by hiding the boom arm in its place the other microphones get activated and they can catch the user’s voice. On Performance Mode with the boom arm down the user’s voice gets a boost and it is meeting Microsoft’s Open Office requirements when on a call.
If you have further questions on any of these headsets or how to connect these headsets to your phone, call HeadsetPlus.com at 877-999-3838 and ask for John.
