Video – Wireless Headset – How to Set Up your Plantronics Wireless Headset

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Setting up your Plantronics wireless headset can sometime be difficult or confusing. In order to ensure our customers are fully supported we have put together a video which details exactly how to setup your Plantronics wireless headset. Since all Plantronics CS500 bases are the same this video applies to them all, so if you have any of the CS500...

What is Remote Answering for a Wireless Headset?

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Wireless Headset Remote answering is the ability to answer your desk phone from your wireless headset when you are away from your desk. For example, if you are in the break room, looking for a file or talking with a co-worker and your phone rings you can just turn on your headset and answer the call. Obviously, if you do...

Plantronics RD-1 Ring Sensor

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The Plantronics RD-1 is a unique piece of equipment that only works with select makes and models of phones. Compatible Phones: 1) ShoreTel Phones that use the RD-1: IP100, IP212K, IP230, IP230G, IP265, IP420, IP480, IP480G, IP485, IP530, IP560, IP560G, IP565G, 565, 565G, IP655 2) Allworx Phones: IP 9112,  9204,  9212, 9222, 9224 3) Toshiba Phone: IPT2008-SDL, IPT2010-SD, IPT2020-SD, DP5008, DP5018-S, DP5022, DP5022-SD, DP5023-SD, DP5018-S,DP5032, DSP-5118-DP, DP5122-SD, DP5130, DP5132-SD The...

Adjusting the volume on Plantronics, Jabra Wireless Headset

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Have you been having trouble hearing your customer on your wireless headset? Maybe the customers can't hear you? These are both signs that may have not set-up the wireless headset properly. If you can't hear on the headset, you may need to turn up the master control on the volume. If the customer can't hear you on the headset,...

Jabra Pro 925 Dual Connectivity Bluetooth Wireless Headset

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Now shipping are the new Jabra "dual" connectivity Bluetooth wireless headset, the Jabra Pro 925.  You will be able to use this Bluetooth wireless headset with both your office desk phone  with a Bluetooth Class1 300ft range and your Bluetooth cell phone (like the Apple iPhone) with the same wireless headset.  No need to switch headsets if one or...

Cisco IP phone wireless headsets and Electronic Hook-switch Cables (EHS)

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Cisco brand desk phones are some of the most popular desk phones around. They are strictly used in a company setting and are not sold on the open market so technical information about them is limited. For example some of the 7900 series desk phones have a G at the end of it, unless you had asked a Cisco...

Using a wireless headset EHS with Polycom Phone for remote answering

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Polycom phones are some of the most popular phones out on the market right now and are used by hundreds of companies around the world. One of the many advantages of the Polycom phones is that a majority of them are compatible with electronic hook switches. For those who are not familiar with an electronic hook switch, EHS for short,...

Is the Plantronics S11 or S12 right for me?

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For any growing business it is important to utilize technology in such a way that it provides the best value while also filling a specific need. A business where their desk phones play a big role in the services they provide will need to make sure that their employees are able to maintain a certain level of comfort and...

How to connect my Smart phone/Cellphone to my Plantronics corded Headset

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             Cell phones connect us with others and enable information to travel around the world almost instantaneously. For employees and employers its important that they utilize their cellphones in order to stay up-to-date and informed of important information that will help grow and shape their business.  For the economical businesses that want to their employees...

Dialing, transferring, Putting a call on hold from a Plantronics Wireless Headset

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This is probably our number one ask question when customer's call us about a wireless headset: How can I put someone on hold, transfer a call or even dial with my Plantronics or GN Netcom Wireless Headset.  The answer is YOU CAN NOT.  A wireless headset is just a device that replaces your receiver (handset) of the telephone; so...