When the Plantronics EncorePro HW510 and HW520 was first released in early 2015, customers were complaining the mechanical boom arm of the headset would not hold its position after month of use. All of the inventory was recalled and the Plantronics engineers went back to work on the boom arm. If you purchased one of the original HW510 or HW520 in early 2015, you can contact Plantronics at 800-544-4660, they will replace it with a new one for you at no charge. This applies to the following Plantronics EncorePro models:
- HW510 p/n 89433-01
- HW510V p/n 89435-01
- HW520 p/n 89434-01
- HW520V p/n 89436-01
Plantronics and HeadsetPlus.com is now back in stock and shipping the newly engineered EncorePro HW510/HW520 headsets.
Major HW510/HW520 Features:
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Adjustable fit enhances for wearing comfort
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Noise canceling microphone
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Visual and tactile positioning guides enable precise and quick microphone positioning (HW510/HW520)
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Wideband audio delivers richer, clearer conversations, while SoundGuard technology protects from noise spikes and listening fatigue
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Laser welded construction and metal joints provide unbeatable toughness Extraordinary Service
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Weight: 60g
