Choosing the right wireless headset is a breeze, right? Well anyone who has shopped around for wireless headsets for their home or office can tell you what a load of bunk that is. As soon as you start to read up on the product, you’re assaulted with a seemingly endless stream of tech jargon and headsets that have features that you don’t even know if you need: “This headset has Bluetooth capabilities but I thought it was already wireless?” “What’s a ‘flex’ headset? What does it do?” “What’s ‘triple connectivity’ and why does it make it that much more expensive?” It can be quite daunting but I’m here to hopefully clear up some of that confusion and provide you with all the information you need to select the best wireless headset possible. Today we’re going to be focusing on the Jabra Pro 9400 series, what’s the difference? Is there a difference? Let’s find out.
The main difference between these two headsets is the microphones. The 9450 Flex-boom mic is longer and bendable. The 9450 Midi-Boom microphone is is shorter and doesn’t have the same flexibility as the 9450-flex. Both these headsets allow you to connect with your Deskphone or PC (Softphone). Battery life is the same. Both of them have an outstanding wireless range of 450ft. They both have the option of multiple wearing styles (ear hook, over-the-head). When it comes to the 9450 Flex and the 9450 Midi you can be certain you are getting a quality headset, it really comes down to, how do you want your mic?
The 9460 are designed for noisy office environments. The Jabra 9460 Flex allows multiple wearing styles (ear hook, over-the-head) and has a bendable mic. While the 9460 Duo has a second ear-piece that provides better protection against noise and is more highly recommended for those who work in a crowded office. Jabra prides itself on ease of installation and the 9460’s are no different. They both offer dual connectivity, allowing you to connect with your Softphone and Deskphone. The 9460’s also come with an LCD screen that Jabra Pro 9450 does not. the screen make navigating between devices a breeze. They are both equipped with state-of-the-art technologies that ensure crystal clear audio and protection against unwanted sound.
The biggest difference between the Jabra 9470 and the Jabra 9465 Duo is the headset. The 9470 allows for multiple wearing styles (over-the-head, ear hook, neckband). The flexibility of the Jabra Pro 9470 is great but if you need extra noise cancellation, the Jabra 9465 Duo is what you need. The 9465 Duo allows you to have extra noise-cancellation without having to sacrifice connectivity. Both the Jabra 9470 and the Jabra 9465 Duo allow you to connect with three devices: PC, Deskphone and Smartphone (through Bluetooth) all through a sleek, user friendly LCD screen. It’s wide band audio and Noise Blackout™ technologies give you unbeatable sound quality whether your online with a customer or watching videos on Youtube. The Jabra Pro’s 9470’s multiple wearing styles and sleak design will be sure to make all your coworkers jealous. However if you need the extra sound protection of the 9460 Duo but still want the triple connectivity of the 9470, Jabra has you covered with the Jabra Pro 9465 Duo. It’s really the best of both worlds.
If you have anymore questions, feel free to call 877-999-3838. Make sure to ask for George!
The Best Polycom IP Phone Compatible Headset Reviews:
Do you use a Polycom Soundpoint IP Phones (300, 301, 335, 430, 450, 500, 501, 550, 560, 600, 601, 650, 670, CX300, CX500, CX600, CX700, VVX 101, VVX 201 VVX 300, VVX 310, VVX 400, VVX 410, VVX 500, VVX 600, VVX 150, VVX 250, VVX 350, VVX 450) in your office. We have the perfect match headset for your phone system. Depending on your budget, style and features. At headsetplus.com we have some of the best professional quality Polycom certified headsets. Below are some of our best Polycom compatible headsets and explanations and short review why they’re the best Polycom Headsets available:
Corded Polycom Headsets
1. Plantronics HW251N-POLY SupraPlus Voice Tube – $129.95
The Polycom HW251N headset is one of the most popular Plantronics corded headset option on the market today. The HW251N combines lightweight design with high definition audio to improved voice quality along with a noise-canceling microphone. This headset is pre-bundled with a certified Polycom adapter cable to ensure 100% compatibility with your Polycom phone. In addition, it’s backed by a full “bumper-to-bumper” 2-year warranty from Plantronics. They will simply replace it for you if it fails within the 2 year period.
The Plantronics HW510 EncorePro is the next generation of the popular Plantronics over-the-head monaural headset. This headset has soft ear cushions for all-day wearing comfort, and a flexible mic with visual and tactile positioning guides for precise positioning and for clear conversations. The HW510-Poly is also pre-bundled with a certified Polycom adapter cable to guarantee compatibility with most Polycom phones (see list above). It weights only 52 grams, making it one of the lightest headset on the market.
This is Jabra newest, and top of the line corded headset. The 3-in-1 wearing option allows the user to wear the headset in multiple positions, over the head, behind the head, and over the ear. Jabra Biz 2400 II includes acoustic shock protection for hearing protection, extra padding in the headband as well as a 360 swiveling boom arm that automatically eliminate breathing noise for the caller. This is the top of the line headset for any work environment. It is pre-packaged with a Polycom adapter cable to ensure compatibility with your Polycom phone. Jabra so confident of their headset quality they offer a 3 year warranty for all the Biz 2400 II series headsets.
Polycom Wireless Headsets
Jabra PRO 920 is an affordable professional entry-level wireless headset designed for use with Polycom desk phones. It is pre-bundled with a Polycom certified EHS cable ( Electronic Hook Switch) which allows you to answer your phone remotely. The headset comes with 2 wearing style options, an over the head-band, and an over the ear. The Jabra PRO 920 offers all the important features of a wireless headset in a simple design at an attractive price. Once the headset is fully charged, you can talk for up to 8 hours without running out of juice. Very light weight, only 27 grams. It has a 325 ft wireless range so you can wander the office and still answer the phone. The conversation is very secure with digital encryption technology. It operates with the latest DECT technology so it does not interfere with any wi-fi in your office. It’s backed by Jabra’s one year warranty.
This is Plantronics version of the Polycom compatible wireless headset. the Plantronics CS540 is their best selling wireless model for the last 3 years. It’s pre-bundled with a Polycom certified EHS (electronic hook switch) adapter to enable remote answer with the CS540 wireless headset. You can roam the office up to 350ft and still answer the phone 350ft away – a very convenient feature if you’re not always at your desk. The CS540 is a convertible headset. You have the choice of wear it either over the head with a headband or on the ear. Both options are included in the package. Behind-the-neck option is also available but it’s not included if you don’t like the other wearing styles. When the battery is fully charged, you have up to 7 hours of talk time. So it’s almost impossible to run out of battery during the course of a work day. It’s very light weight – only 0.7 oz (less weight than a letter). High definition sound quality and noise canceling microphone provide the caller with natural voice and eliminates any unwanted office background noise – like your co-workers around you.
The newest addition to the Savi Family from Plantronics, with one of the best wireless range of up to 590ft line sight. Compatible with desk phone, computer (via usb) and cell phone (via Bluetooth), allowing you to switch between devices at will. In addition, if you work in a noisy office, it offers the active noise canceling in the speakers can block most of the background noise. The noise‐canceling microphone also filters out unwanted background noise for your voice to your caller. You can use the Plantronics Hub in order to change settings and select ringtones, volume controls and more.
To view a full list of Poylcom Compatible headsets, visit www.headsetplus.com or you can call us at 1-877-999-3838.
Jabra Go 6470 Series Frequently Ask Questions
Q Why won’t my headset pair with my mobile phone?
A Please check the following:
– Make sure that the headset is charged and in pairing mode. If the headset is already turned on, use the headset’s multi-function button to turn it off (press and hold for 4 seconds), then turn it back on to pairing mode (press and hold for 4 seconds). Please note that in pairing mode, its LED is a constant blue color. If it shows red, the headset needs charging.
– Make sure that Bluetooth® is active on your mobile phone and put it into Bluetooth® pairing mode. The exact procedure for doing this varies according to model and brand, so check your mobile phone user manual for details.
– Remember that the headset identifies itself as “Jabra GO 6400” — you need to find and select this on your phone. You might also be prompted to enter the pass code “0000” (four zeros) to accept pairing. If you are still having trouble, see the section “Using the Headset with other Bluetooth® Devices” below for further help.
Q How do I pair my headset with the Jabra GO 6470 base?
A If you dock a Jabra GO 6470 base and headset that are not paired, the touch screen asks if you would like to pair them (thereby removing the previously paired headset, if there is one, from the base’s pairing table). Touch the ‘confirm’ icon to pair them; touch the ‘cancel’ icon to prevent pairing (while still charging the headset).
Please note that if you dock a headset to a Jabra GO 6470 base with which it is already paired, no pairing notification will appear.
Q Why won’t my headset pair with the USB Bluetooth Adapter?
A Please check the following:
– Make sure that the headset is charged and in pairing mode
– see above.
– Make sure that the adapter is in pairing mode. With the adapter attached to the PC, press and hold the adapter’s multi-function button down for 2 seconds to put it into pairing mode. In pairing mode, its LED is a constant blue color. If you are still having trouble, see the section called “Pairing the Adapter and Headset” in the user manual for more information.
Q Why doesn’t my computer detect the Jabra GO 6470 base?
A Try connecting the base to another USB port on the PC. Also, please note that it must be a direct connection, i.e. with no USB hub in between.
Q I can’t contact the dial-in server. What should I do?
A Let the touch screen wizard guide you — you can retry the
automatic setup or try a manual setup of your desk phone.
You can also choose to retry the cable setup. See the section called “Configuring the Jabra GO base for your desk phone” in the user manual for more information.
Q Why doesn’t my headset work with my softphones / mobile phone?
A Please check the following:
– Make sure the headset is charged. The LED lights up a constant green color when fully charged.
– Make sure you are within range of the Jabra GO 6470 base or mobile phone. See the question concerning range, below.
– The base or mobile phone and the headset may no longer be paired. See the section in the user manual about pairing these devices.
Q My headband / earhook / neckband is broken. How do I get another one?
A Simply contact your local Jabra supplier and place an order.
You can find the part numbers in the section called “Optional
Accessories” in the user manual
Q Nothing happens when I try to use my desk phone.
A Check the following:
– Make sure the Jabra GO 6470 touch screen base
is powered on.
– Make sure the desk phone is the current target. See the section “The Target Phone Concept” for more.
– Make sure the audio link to the desk phone is active
(e.g., by tapping the headset multifunction button or touching the activate-audio-link icon on the touch screen)
– Make sure that the telephone has an active connection to the phone network (i.e. its handset is off the hook or its headset button is pressed).
– Re-run the desk phone set-up wizard
Q I can’t hear anything in my headset when using my mobile phone.
A Try the following:
– Make sure the two devices have been paired and are in range.
– Increase the speaker volume on the headset by sliding your finger up the touch-sensitive panel on the side of the headset.
Q I hear a low noise in the headset when there is silence at the other end?
A Your headset is probably using one of the highest volume settings. Decrease the speaker volume on the headset by sliding your finger down the touch-sensitive panel on the side of the headset.
Q I hear myself when I talk using my desk phone. What can I do?
A This probably means your transmission volume is too high. Set the transmission volume on your desk phone to a lower level.
Q The sound in the headset is poor quality or the person at the other end cannot hear me when I talk using my desk phone
A The clear dial-tone switch and/or microphone-level setting in the Jabra GO 6470 base may be set incorrectly. Correct it by re-running the desk phone setup wizard. See the section called “Re-running the Setup Wizards” in the user manual for more information.
Q I can’t hear sound or listen to music from my PC using my headset.
A Please check the following:
– Make sure that the Jabra GO 6470 base is selected as the current audio device both in the Windows sound control panel and in the application you are using.
– Make sure the audio link to the PC is open (e.g., by right-clicking on the Jabra Device Service icon in the Windows notification area on your PC).
– Make sure softphone is enabled in Jabra PC Suite.
Q I have moved to a new desk at work. Is it possible to put my headset on another Jabra GO 6470 base?
A Yes. Just place your headset in the cradle of the new Jabra GO 6470 base. The two devices will pair and connect automatically.
Q When I try to make a call using my desk phone, the GN1000 RHL lifts but the call is not connected.
A The GN1000 cannot be used in conjunction with a headset port. Make sure that the Jabra GO 6470 base is connected to your desk phone’s handset port and not its headset port (if it has one).
Q Is it possible to automate calling and answering on my desk phone without using a handset lifter??
A Yes, but only if your desk phone has an electronic hook switch feature. Ask your supplier about the phone’s compatibility or consult the support area of the Jabra web site – www.jabra.com/GO6400
Q My telephone includes an electronic hook switch feature that should work with my headset, but I can’t get it to function.
A Please check your desk phone documentation to see if any special configuration settings or software updates are required on the desk phone. Also, see the Jabra website for more information, including compatibility and the correct, clear dial tone switch setting.
Q Does Wi-Fi interfere with Jabra GO 6470 if you have them in the same place?
A No, the Jabra GO 6470 uses adaptive frequency hopping, thereby avoiding channels that are blocked by Wi-Fi. To ensure good sound quality, only the free channels are used.
Q I Is it possible to listen in on calls with the
Jabra GO 6470?
A The risk of unauthorized access to communication via a Bluetooth headset is very limited. Jabra GO 6470 uses 128 bit encryption.
Q What is the range on the Jabra GO 6470?
A The Jabra GO 6470 headset supports the following maximum ranges:
– When talking through the Jabra LINKTM 350 Bluetooth® Adapter (softphone); up to 300ft*
– When talking through the Bluetooth® connection in the Jabra base (desk phone); up to 300ft*
– When talking on (most) mobile phones; up to 80ft**
Please note than in practice, you may find the range to be somewhat shorter due to physical obstructions and electromagnetic interference. Also, if your headset is in power save mode, the range is slightly reduced. The sound in your headset will slowly deteriorate as you move farther away from its Bluetooth® partner; move back into range and sound quality is restored. If you move all the way out of the given range, you will lose all sound.
Q WHAT HAT IS THE TALKTALK TIME OF A JABRA GO 6400 HEADSET?
A Up to 6 hours. Talk time depends on the device with which the headset is connected.
If your volume is low on your Plantronics or Jabra Wireless Headset, adjust the volume on the base.
Have you been having trouble hearing on your Plantronics or Jabra wireless headset or maybe the caller can not hear you very well? The reason is because your wireless headset is not set-up correctly. If your volume is low on your wireless headset, you will need to turn up the volume on the master volume control on the bottom of the wireless base. If the customer can’t hear you, then you will need to increase the outgoing volume from the master control.
Below we have pictures of where you can these controls can be found on some common models Plantronics and Jabra wireless headsets.
Plantronics Savi W700 Series (W710, W720, W730, W740)
Jabra 9400 Series (9450, 9460, 9565, 9470)