Home Jabra Headsets Top Headsets for Business Phones Buyer’s Guide

Top Headsets for Business Phones Buyer’s Guide

business headphones

Headsets are becoming more and more popular everyday for any business office. When you think of business headsets, the first thing that usually comes to mind are Bluetooth/corded headphones for cell phones (depending on when you were born). If you were like me, you didn’t know there are literally hundreds of different types of headphones available for desk phones. Whether you’re using a $500+ multi line or a $50 single line desk phone, there are countless options for you. If you work in a job or business that requires significant talk time on a phone, I suggest you do your research. Not only will a headset free your hands up, but you’ll reduce damage to your posture and your neck. Here you will find some suggestions on which headphone will be best suited for your needs. Here are some options in the market:

Corded solutions:

Poly (Plantronics) options:

Plantronics HW540 EncorePro Headset: This is the best alternative coming from plantronics hw540 encorepro 540 headset viewPlantronics on a corded solution in a convertible style, which translates in being able to worn over the ear, over the head or behind the neck. The noise canceling microphone can block up to 60%plantronics m22 vista amplifier w/ clearline audio view of the unwanted background noise of the environment. The HW540 headset requires its respectful cable adapter to be plugged into a dedicated headset port on your desk phone or if no built in amplifier would need the well known M22 Vista amplifier.

Plantronics HW720 EncorePro Noise-canceling Headset: For an upscale built in quality the plantronics hw720 encorepro noise-canceling headset viewHW720 is a binaural headset in a rich stereo sound quality, strongly advise for loud work environments as it helps the user to stay on focus of the call when engaged. The microphone boom arm is now retractable with a nice finish touch. Leatherette ear cushions welcome the user instead of foam ones asplantronics poly mda524 corded switcher/mixer for qd headsets view it helps to keep coolness on the ears and more comfortable when in use.  For those wanting to be able to use their HW720 headset with the desk phone and the computer I will recommend to go with the Poly MDA524 Corded Switcher, as this works as well as the M22 amplifier but on top of that allows you to use your headset with your computer at the same time that with your desk phone. For the same reason that is a mixer, allows a better sound quality coming into the speakers and with individual volume controls for the desk phone and the computer.

Jabra options:

Jabra Biz 2400 II QD Mono Ultra-Noise Canceling UNC 3-in-1Jabra biz 2400 II UNC  If you work at a job that doesn’t require stepping away from your desk, you can get away with a corded headphone. This is one of top of the line headphones on the market. Not only is this headphone superbly comfortable, but to ensure that, it comes with 3 different wearing styles. It comes with a traditional style headband, ear hook, and neck band. Not only is this unit elegantly crafted, and comfortable (larger soft leatherette ear cushions and increased headband cushion), but it’s also comes with a Kevlar reinforced cable. These headphones are built to last. This unit has exceptional HD quality sound and one of the best noise canceling mic on the market. Even with all of these features, it still weighs 40% lighter than similar headphones. Keep in mind, all headphones require a cable or an amplifier to work with your desk phone. Check for compatibility, comes with a manufacturer’s 3 year warranty. As mentioned before, you will need the special adapter to be able to plug in your Jabra headset to your desk phone.

Jabra Biz 2400 II Duo Ultra-Noise Canceling UNC QD HeadphoneJabra Biz 2400 IIIf you work in a louder environment, the background noise can be cumbersome for both you and your customer. You don’t want to have to keep asking “what, can you repeat that?” Similarly, you want your customer to be able to hear you clearly. If you work in close quarters, or have loud coworkers, I’d recommend using a binaural (2 ears) headphone. The earphones don’t have active noise cancelling like some others, but it definitely helps block out some of that unwanted noise. The 2400 II Duo and Mono 3 in 1 offer the best in class noise cancelling microphone on the market. This is as close as you can get to a complete noise cancelling microphone. Sometimes customers will ask if there is a noise cancelling microphone that will block out 100% of background noise. The answer is no. If it blocked 100%, you wouldn’t be heard, but it will block up to 60-70% of the background noise.  Like the above, it has great HD sound, 360˚ rotating microphone, and Kevlar reinforced cables. Check for compatibility, comes with a manufacturer’s 3 year warranty. And same as the previous Jabra headset you will need the proper adapter to be able to plug it in your phone.

For both of Jabra cases, if you want to get the best sound quality to your desk phone, I jabra link 860 digital audio processor/amplifier viewwill recommend to get the Jabra Link 860 Digital Audio Processor. This item works as amplifier for Jabra headsets and as a computer switch, allowing to use thejabra link 850/860 training/supervisory cord with mute view same headset on both devices at the same time. One benefit of this amplifier is that it allows the integration of a guest headset in a call, and this can be turned into a training setup as long as you get the mute/training connector for the guest headset so will mute that microphone at 100%

We discussed the corded solutions now going for wireless:

Wireless solutions:

Poly (Plantronics) options:

Plantronics CS540 Wireless Headset, Convertible (C054, CO54): Plantronics well known plantronics cs540 wireless headset, convertible (c054, co54) viewand top seller around the world. This headset offers a convertible style so can be worn over the head or over the ear. With a range of up to 350 feet on line of sight, with one of the lightest models on the market with a weight of just .74 ounces and with a talk time of up to 7 hours in one single charge. Hot pairing capable, making it easy for multi shift headsets in one location or if you need to replace your busted CS540 headset only. Easy to install and to use with your desk phone. Comes with a manufacturer’s 1 year warranty.  Staff favorite

Poly Savi 7220 Office Wireless Headset Stereo: Poly offers the Savi 7220 as a Stereo poly (plantronics) savi 7220 office wireless headset stereo viewsound headset for your desk phone, with a little further range up to 400 feet on line of sight, a bendable microphone boom arm with Acoustic Fence Technology and with a talk time of up to 12 hours. This headset is a Telecoil Hearing Aid Compatible (HAC). The Savi 7220 bigger earcups helps the user to stay on focus of the call and offers SoundGuar protection against sound levels above 118dBA making an ally for people on the phone all. Thanks to the new redesign of the headset, the mute and volume controls are more easy to find even in the middle of a call. Comes with a manufacturer’s 2 year warranty. staff favorite

Poly Savi 8245 Office Wireless Headset Unlimited Talk: We find the Savi 8245 in a plantronics savi 8245 office wireless headset unlimited talk viewconvertible form style, including the neckband as well. The base is fully compatible with desk phones, computers via USB and a Bluetooth enable device such as a cell phone while in the office. The Savi 8245 is considered a hot swappable battery headset, the reason why comes with an additional battery that stays inside the base charging and that allows the user to interchange batteries even in the middle of a call without hanging up or dropping the call. One of the favorite headsets of a lot of people that want to use one single headset with multiple devices in the office without a compromise on the weight or wearing style. Comes with a manufacturer’s 2 year warranty.

For last 3 wireless options from Poly you will need the remote answer that allows you to answer calls from the distance. Depending on your phone additional adapters are recommended for the remote answer as it goes from case to case, if not sure about your model give us a call and we will double check that and order the proper adapter/remote answer for your desk phone.

Jabra options:

The Jabra Pro 920: Jabra wireless headphone This headphone is an industry standard. It has up to 350ft wireless range, 8 hours of talk time, and noise cancelling microphone. You don’t have to worry about others listening in on your conversation because it comes equipped with security encryption. It runs on DECT 6.0 technology, similar to a cordless phone that you would use at home. The battery will charge rapidly (full charge 3 hours). You have the option to convert this headphone into another wearing style if you choose to get the ear hook or neck band. This is a very versatile lightweight unit that is also remote answering capable, see below. Comes with a manufacturer’s 1 year warranty.  

Jabra Engage 65 Stereo Wireless Headset System: On a upscale model we have the jabra engage 65 stereo wireless headset system viewEngage 65 unit, with a higher encryption chipset, allowing to get a further range of up to 490 feet and for the same reason offering 3 times of wireless density in one location meaning that more of this kind of headsets can be in a closer range without interruptions. A really comfortable wearing style in a stereo sound quality with leatherette ear cushions  Jabra’s advanced noise-canceling microphone is found in the boom arm which we can find a very noticeable busy light, which becomes useful when engaging in calls. The Engage 65 is fully compatible with your desk phone and your computer at the same time. Comes with a manufacturer’s 1 year warranty.

Jabra Engage 75 Convertible Wireless Headset System: On the top of the chain in Jabra jabra engage 75 convertible wireless headset system viewwireless headsets, we encounter the Engage 75 with a convertible style that can be worn over the head, over the head or behind the neck. With a higher encryption chipset as well on the secure DECT level C, making it an important ally for user concerned about wireless security. The Engage 75 allows to be use with desk phones, two computer by the USB ports and two Bluetooth enable devices as well, all at the same time, making it the only offer in the market with this feature. The touchscreen pad located in the base is a useful tool to customize the headset and keeping track on real time of device engage, timer on call, battery remaining and mute notification. Built in busy light is found as well and lights up when on a call, just as the younger sibling. Comes with a manufacturer’s 1 year warranty.

Similar as discussed before, for any of the Jabra offers is advised to get the remote answer adapters, so the user can answer the call from the distance, walk around and not miss a call. Depending on your desk phone will need the special adapter, and if not sure of which one give a call so we can order you the proper one and make sure you get the proper one.

A special mention comes to :

Poly Voyager 5200 Office Bluetooth Headset 2-Way Base

poly voyager 5200 office bluetooth headset 2-way base view

This particular model from Poly catches my attention at the most, the 5200 Office 2-Way is a Bluetooth Class 1 headset, with a decent range of up to 250 feet on line and allows the user to have calls on the desk phone, use it with one computer via USB and a Bluetooth enable device such as a cell phone, but with the 5200 Office you can take the headset out of the office and keep using it with your cell phone. One of the most comfortable and discrete wearing styles and is almost unnoticeable comparable speaking with other models. Fully customizable either on the computer or by your smart phone using the Poly lens that lets you even have voice notifications as volume, battery lifetime or mute reminder. The 5200 headset offers quick charge as well and offers up to 9 days of standby with a single charge, easy pairing can be found on the base and headset without the need of complicated steps.

Every one of these headsets would be fantastic options for your business phones. Some of the above headsets require additional parts / configuration to work with desk phones. Please feel free to contact us at:


Toll Free: 1-877-999-3838 

Or 650-306-9768