Plantronics Voyager Focus new Firmware Update
Plantronics just released a new firmware (ver 40, dated Oct 20, 2015) for the Plantronics Voyager Focus UC and Voyager Focus MS. It's design to fix various issues of the previous versions. Here are some examples: Improved audio quality and range* between the Plantronics BT600 dongle and headset for both mono and stereo telephony. Wide band On/Off setting allows balance of audio...
Programming a Headset button on a Mitel Phone (Corded Headset)
If you are using a corded Headset from Jabra or Plantronics on a Mitel phone and don't have a headset button pre-programmed on your phone, then you will need to manually assign and program a key on a blank multi-function key. (Blank are in the center of the phone console. See picture below) Note: Phone must be off while you are programming...
Enabling Plantronics EHS cable on Cisco SPA 525G phones
Trying to connect a Plantronics wireless headset and APC-45 hookswitch (EHS) to your Cisco SPA525G phone? You need an open browser on your computer and the IP address of the phone. FINDING THE IP ADDRESS OF PHONE Step 1: Press SETUP Step 2: Select STATUS > NETWORK STATUS Step 3: Scroll to until you see the IP address, the sub network and the default gateway. NOTE: It is...
Plantronics HW251N/HW261N and Avaya 9608, 9621, 9641, 9611 low volume problem solved
Do you have a Avaya 9608, 9621, 9641, 9611 and purchased a Plantronics HW251N or HW261N corded headset and experienced low listening volume where you can barely hear your caller, regardless how high you turn up the volume? Plantronics & Avaya have figure out the problem is not the headset, rather the Avaya firmware (H323 6.1 SP1) that's on these...
Plantronics re-release EncorePro HW510 and HW520 Headset After Recall
When the Plantronics EncorePro HW510 and HW520 was first released in early 2015, customers were complaining the mechanical boom arm of the headset would not hold its position after month of use. All of the inventory was recalled and the Plantronics engineers went back to work on the boom arm. If you purchased one of the original HW510 or...
How to extend my Plantronics, Jabra wireless headset battery life
A question we often get from our customer: "how do I extend my wireless headset battery life". Some wireless headset users replace their batteries every two years, some users' headset battery can last up to 5 years - What's the secret? Here are some good practice to extend the rechargeable battery life of a wireless headset (Plantronics or Jabra) Avoid...
Siemens OpenStage Phones Plantronics Wireless Headset EHS Cable (Plantronics APS-11)
Looking for a Plantronics wireless headset remote answering device alternative other the Plantronics HL10? The HL10 is an old fashion clunky device that lifts your handset up and down when you want to answer the phone remotely using a Plantronics wireless headset. You can instead use the Plantronics APS-11 Savi/CS500 Hookswitch Cable for your Siemens phone models OpenStage 40,...
Zultys IP Phone Compatible Headsets
Looking for a compatible headset for an Zultys IP Phone? We have headsets that are direct connect compatible (into the headset jack) of Zultys phone models 33i, 35i, 36g, 37g, 51e, 53e, 53i, 55i, 57i, 57i CT, 59i. Several models are available with the starting price of $84.95: Jabra 1920 direct connect If you have the budget, we recommend a wireless headset such as the...
New Jabra Link 860 Digital Amplifier/Audio Processor
Jabra just released the new Jabra Link 860 amplifer/audio processor, replacing the previous model, Jabra Link 850. From the outside, it looks virtually identical. The only difference is that now there is a switch that allows you to change between computer and desk phone. It's shipped with a USB cable as well as a telephone cable. It's powered by the...
Avaya labeled Nortel Norstar T7316e compatible Corded Headsets
If you have a the original "Nortel" Norstar T7316e phone, you can use any of the Plantronics H-series Headsets + an Plantronics A10 cable. Since Avaya took over Nortel, Avaya put their logo on the phone and changed the internal electronics by removing the microphone amplifier. Now when you use the same headset+cable that used to work on the...
