Plantronics/Jabra Hearing Aid Compatible (HAC) Headsets for office phone and computer soft phone:
Almost 16% of adults suffer from hearing loss. In Europe about 71 million of the working population have a hearing loss greater than 25 dB. Here’s how HeadsetPlus.com can help:
Many hearing aids today have EIA 504 standard telecoils (some refer them as t-switch or t-coil). Telecoils are used in place of the microphone to pick up sound from magnetic source such as a telephone handset. Telecoils also eliminates feedback and reduces background noise. All landline phones (and some cell phone) are required by law to be Telecoil compatible.
Plantronics EncorePro headsets model HW510, HW520 are special headsets fitted with HAC Telecoil speakers and, therefore, they emit very high levels of magnetic energy. These headsets are compatible with BTE and ITE aids providing, of course, they have telecoils built in.
Plantronics Corded Hearing Aid Compatible (HAC) headsets:
Plantronics H251H, H261H HAC headsets are being discontinued – see new models below:
Plantronics HW510V EncorePro VoiceTubeBuilt with special hearing aid compatible magnetic speakers and, typically, will work better with tele-coil (T-coil) hearing aids. It’s the direct replacement for Plantronics H251H. You can Order it HERE
Plantronics HW520V EncorePro Binaural VoiceTube Headset Engineered with special HAC speakers and dual speakers, typically, will work better with Telecoil (T-Coil) hearing aids. HW520V is a direct replacement for the previous model Plantronics H261H. You can order it Here
The Plantronics HW510 the same headset as the HW510V, but with a noise canceling microphone to block out the unwanted office noise. HW510 also equipped with the HAC magnetic energy speakers that support T-coil hearing aids. Order it Here
Plantronics HW520 EncorePro Noise Canceling Binaural Headset – (my recommendation)
HW520 is the binaural (dual ear) version of the EncorePro Hearing aid (Telecoil) compatible headset. I highly recommend the binaural model for anybody wearing hearing aids as it has two speakers for both ears and a noise canceling mic. Order it here
If you’re in the noisy office, we recommend you add Plantronics Circumaural Leather Ear Cushions, so the headset “surrounds” your ears, the end results of the Plantronics HW520 looks something like this:
Note: These Plantronics headsets require the Plantronics M22 Vista amplifier to work (except for the phones with headset jacks, which only require a Plantronics bottom cable, call for compatibility).
Other Plantronics Headsets are not HAC hearing aid compatible because they don’t meet the EIA 504 standard and electronically incompatible.
Jabra/GN Corded Hearing Aid Compatible Headsets (Telecoil Compatible):
GN 2125 Noise Canceling Telecoil headset for Hearing Impaired – This is the only Jabra Telecoil hearing aid compatible headset. It has a noise canceling microphone, where as the Plantronics models does not. This headset can be seen here for more details.
Note: Jabra headset require a GN Netcom 8000 amplifier (recommended). For telephones with built-in headset ports (ie Nortel, NEC, Cisco), an amplifier is not necessary, you only need the GN Netcom 1200 Smart Cord
Hearing Aid Compatible Computer/PC USB Headsets
If you work on a computer and use a softphone, Plantronics also makes Hearing aid compatible PC headsets with USB jack.
Plantronics EncorePro HW515 USB Headset UC, HACPlantronics HW515 USB headset is also hearing aid telecoil compatible and it has composite material, making it very light and durable, only 52g. Digital wide-band audio, so your voice transmission sounds more natural. Comes within in-line controls for volume, mute, etc. Microsoft Skype for Business certified.. Full 2-year warranty, very high quality.
Plantronics HW525 is the binaural (dual ear) version of the USB headset. If you’re in a busy call center. this headset cover both ears, so you can focus on the call. It also has in-line controls to answer/end calls, volume, and mute. soft ear cushions for all day use. Fully adjustable for a perfect fit, regardless of your head size. Wideband “stereo” sound for your phone calls or even music when you’re not on the phone.
Bluetooth Wireless Hearing Aid pendant Desk phone Compatible Systems:
You may use the Plantronics MDA220 with a SSP-2714-01 Bluetooth Dongle (56bit security*) or the Plantronics BT300 Bluetooth Dongle (128 bit security*).The Plantronics SSP-2714 is a version of the BT300 that has a lower security level. It used with many of the older pendants/neck loops. Incoming audio from a desk phone is sent via Bluetooth to the Pendant. Incoming audio is then sent from the Pendant to the T-Coil hearing aid(s) via induction. The Pendant (neck loop) typically has a built-in microphone. It captures the user’s voice which is then sent out to the desk phone or MDA220 via Bluetooth. Desk phones do not pair with the hearing aid itself, it pairs with the Bluetooth Pendant. (No headsets are used in these situations.)
The Plantronics dongles are specially designed for Bluetooth Hearing Aids Pendant systems. It’s known to be compatible with the following Bluetooth hearing aids: Phonak ComPilot, Oticon Streamer, Phonak iCom, Phonak Unitron uDirect, Rexton Remote, Mini Blu RCU and Blu RCU, Siemens Mini-Tek, ClearSounds Quatro, Starkey SurfLink, Widex M-Dex, Noizfree Beetle H-3ST Neckloop and ReSound Unite Phone Clip+
The Neck loop/pendant (made by Clarity, Phonak, Oticon, Siemens, Unitron, Starkey) has a built-in microphone. It captures the user’s voice, then sent to the desk phone via the MDA220 via Bluetooth. No headsets are needed.
If your hearing aid does not include a Bluetooth Neckloop pendant (to talk into), you will need to purchase a hearing aid pendant (streamer) separately. Otherwise, you have no microphone to speak into.
Wireless Solution for use for softphone on a computer:
To use the Bluetooth hearing aid on a PC for a soft phone application, you simply need the BT300 or a Plantronics SSP2714 and a Bluetooth hearing aid compatible pendant (Bluetooth dongle attached to the PC) then you’re all set to go.
Optional Plantronics HL10 Handset Lifter or EHS cables are also compatible with with the MDA220. Fee free to call one of our headset experts at HeadsetPlus.com (650-306-9768) if you need further assistance.
*application Note: The customer must determine the security level of their Bluetooth Neck loop Pendant.
Also see Phonak ComPilot (UniTron uDirect2) installation/user guide for some sample installation and user instructions.