EPOS SC 260 MS II USB Stereo Headset – Microsoft Teams Certified
The EPOS SC 260 reports back to IT
Walking a floor of forty headsets to push a firmware update or check a setting eats an afternoon nobody has to spare. The EPOS SC 260 is built to skip that walk — through EPOS Connect and EPOS Manager, IT can push updates, adjust call control, and configure settings across the whole fleet without touching a single headset by hand.
It's a stereo, double-sided USB headset in EPOS's IMPACT 200 Series — the same family as the mono SC 230, just covering both ears — with a noise-canceling microphone, EPOS Voice wideband audio, CircleFlex dual-hinge ear cups, and a metal-reinforced headband built for daily contact center wear. It's Microsoft Teams and Skype for Business certified, weighs about 3 ounces, and carries a 2-year warranty.
Does the EPOS SC 260 connect to a desk phone?
No — the EPOS SC 260 connects to a computer over USB only, for softphone and PC-based calling. It has no desk phone connectivity. This is worth stating plainly because at least one retail listing for this exact model incorrectly describes it as a desk-phone headset with a bottom cable — that description belongs to a different variant in the IMPACT 200 family built specifically for phones, not this one.
EPOS Connect and EPOS Manager — fleet management without the walk
Software that reaches every desk at once
EPOS Connect handles remote call control, firmware updates, and settings on an individual headset. EPOS Manager scales that up — configuring, updating, and monitoring every EPOS device across an office from one dashboard. For a floor running dozens of EPOS SC 260 units, that's the difference between a firmware rollout taking an afternoon of desk visits and taking one afternoon at a desk, period.What's the difference between the EPOS SC 260 and the SC 230?
Ear count, and nothing else structural. The EPOS SC 260 is stereo, covering both ears; the SC 230 is mono, covering one. Both share the same IMPACT 200 Series build, the same CircleFlex ear cups, the same metal-reinforced headband, and the same Microsoft Teams and Skype for Business certification. It's the same naming logic that runs across EPOS's whole SC-series catalog — the third digit in the model number marks ear count.
Both ears covered, more isolation from a noisy floor. Same IMPACT 200 Series build as the SC 230.
One ear covered, stays aware of the room. Same certification, same headband system, same price tier.
Built for the fleet, not the boutique
The EPOS SC 260 uses acoustic foam ear pads with a soft leatherette cover rather than the solid leatherette of EPOS's premium Century series — a real trade-off, not a shortfall. What it delivers instead is durability built for a shared fleet: a metal-reinforced headband, EPOS ActiveGard protection against acoustic injury from sudden sound bursts, and compliance with the EU Noise at Work directive.
Redial, mute, volume — every call handled from the cable
The in-line control unit on the EPOS SC 260 handles four functions directly from the cable: answer/end, volume up and down, microphone mute, and redial of the last outgoing call — a small but genuinely useful fourth control most competing headsets in this price range skip. Speech transmission runs 150–6,800 Hz wideband on the mic side, with the speakers reproducing 50–18,000 Hz, capped by ActiveGard at a maximum 113 dB to protect hearing over a full shift.
The EPOS SC 260 is the headset for a contact center that wants both ears covered and a fleet IT can actually manage from a dashboard — CircleFlex comfort built for daily wear, EPOS Connect and EPOS Manager handling updates without a desk-by-desk walk, and a redial button that saves the ten seconds of re-dialing a dropped call. Plug it in over USB, and Teams or Skype for Business picks it up immediately.
- EPOS SC 260 MS II stereo USB headset with in-line control unit
- Acoustic foam ear pads with leatherette cover (fitted, both ears)
- Cable/clothing clip, pre-mounted
- Nylon carry pouch
- Safety guide
- Quick start guide
| Type | Binaural (stereo, both-ear), over-the-head, on-ear |
|---|---|
| Series | EPOS IMPACT 200 Series |
| Microphone | Noise-canceling, pivotable and bendable boom, rotates 360° |
| Microphone frequency response | 150–6,800 Hz (wideband) |
| Speaker frequency response | 50–18,000 Hz |
| Connector | USB-A, in-line control unit — PC/softphone only, no desk phone connectivity |
| Controls | Answer/end, volume up/down, microphone mute, redial last outgoing call |
| Certification | Microsoft Teams and Skype for Business certified; UC compatible |
| Fit system | CircleFlex dual-hinge ear cups, metal-reinforced headband |
| Hearing protection | EPOS ActiveGard technology — max 113 dB via USB; EU Noise at Work Directive compliant |
| Comfort | Acoustic foam ear pads with leatherette cover |
| Weight | 3 oz |
| Software | EPOS Connect (remote call control, firmware, settings); EPOS Manager (fleet-wide configuration and monitoring) |
| Mono sibling | EPOS SC 230 (same series, one ear covered) |
| Part number | 1000579 (old part 506483) |
| Warranty | 2-year manufacturer warranty, plus HeadsetPlus lifetime technical support |
Software. The EPOS SC 260 is certified for Microsoft Teams and Skype for Business, and UC compatible with other major softphone platforms. EPOS Connect and EPOS Manager add remote call control, firmware updates, and fleet-wide device management for IT teams overseeing multiple units.
Hardware. The headset connects via a fixed USB-A cable with an in-line control unit. It is PC/softphone only — there is no desk phone connection on this variant, despite some third-party listings describing one incorrectly.
Platforms. The EPOS SC 260 is built for contact centers and office environments running Teams or Skype for Business at scale, where remote fleet management and daily durability matter more than premium materials.
FAQ
Frequently Asked Questions
No. The EPOS SC 260 connects to a computer over USB only, for PC and softphone use. It has no desk phone connectivity, despite some third-party listings incorrectly describing a bottom cable connection.
The EPOS SC 260 is stereo, covering both ears. The EPOS SC 230 is mono, covering one ear. Both share the same IMPACT 200 Series build, certification, and headband system — the choice is ear count.
EPOS Connect handles remote call control, firmware updates, and settings for the EPOS SC 260 from a computer. EPOS Manager scales that across an entire fleet, letting IT configure, update, and monitor every EPOS device on the floor from one dashboard.
Yes. The EPOS SC 260 is certified for both Microsoft Teams and Skype for Business, and UC compatible with other major softphone platforms.
The EPOS SC 260 weighs about 3 ounces, light enough for a full shift of wear despite covering both ears.
The EPOS SC 260 ships with the headset, foam-and-leatherette ear pads, a pre-mounted cable clip, a nylon carry pouch, and a safety and quick start guide.