FAQ Summary:

FAQ Content:

If you're unsure which telephone headset to choose or the compatibility to your existing phone, use our interactive compatibility guide for both Plantronics H-series Headsets

For Plantronics Headsets click here =>
Plantronics Headset Compatibility Guide

For Jabra Headsets click here =>
Jabra Compatibility Guide

Plantronics Headset note:

The most common way to connect Plantronics headsets to a telephone, for the majority of single and multi-line phones in use today, we recommend either the Plantronics M22 Vista amplifier/adapters. Plantronics Vista M22 is known as the “universal adapter” because of its widespread compatibility. The Plantronics M22 is the new model that uses Clearline audio to improve call quality in any environment, especially wideband VoIP.

If you have a Nortel, NEC, or Mitel phone with a "headset port", you can use a Plantronics Polaris Headset that connects directly to the phone without the use of an amplifier (like a M22) since the amplifier is built in to the telephone. For more information go to our Plantronics Polaris Headset information page.

If you have a Cisco IP Phone (7940, 7941, 7960, 7961, 7970), you can use one of our Plantronics Cisco Headsets that will plug directly into the headset port that's built into the Cisco IP series phones.

For a wireless headset (no wire) solution, check out the Plantronics CS50, Plantronics CS55, Plantronics CS351N, Plantronics CS361N and the new Plantronics CS70.

Also see Plantronics Cross Reference Compatibility Guide for further Reference

GN Netcom Headset note:

Like Plantronics, for each GN Netcom headsets, it requires an amplifier, we recommend either the GN Netcom 8000 MPA telephone/Computer amplifier/adapters. The GN Netcom 8000 MPA is known to work with virtually with any phone. GN Netcom 8050 TCA is a multipurpose amplifier that connects a headset to the pc and office phone. If you have a telephone (such as Nortel, NEC) with a direct connect "headset" port, you can choose one of these GN Netcom direct connect headsets where no amplifier is needed.
For a totally wireless (no wires, no battery pack) solution, check out the GN Netcom 9120 Flex-boom, GN Netcom 9330, and the GN Netcom 9350.

Will Plantronics or GN Netcom Headsets work in other regions or countries? Products may vary in different parts of the world, particularly because legal requirements (regarding frequency, voltage, etc.) vary from country to country. Because of this, we cannot guarantee that a North American product will work properly in another region, or that another region's product will work properly here.

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