The 6 Best Office Wireless Headsets for Customer Service
Customer service representatives usually have a really hard time when it comes to getting up and moving around and office while on the phone with a client. Because of the nature of these kinds of jobs, in the past they were confined to a desk with little to no mobility. When wireless headsets for the office were invented it gave the customer service industry a new lease on life. Now, customer service representatives are no longer tethered to their desk, but are able to move freely around their offices as they please. When selecting the best quality wireless headset for customer service work there are a lot of thought and pre-planning that muse go into the decision before any actual choice is made. [Read more…]
The Best Headsets For Office Business Phone 2019
One of the most important devices for any professional or office workers are good headsets for business that provides clear sound and can be used on the go. Many employees throughout the world rely on headsets for their work which is why knowing which headsets for business Phone you should buy is rather important. Picking the right Bluetooth headset for business might seem hard on your own but we’re here to make it as easy as possible. We’ve reviewed all the top headsets for business Phone and singled out the best headsets for business phone based on multiple factors including sound quality, noise cancellation, battery life, range, and comfort.
Plantronics is a well-known headset brand that has been producing top of the line headsets for business for years. Plantronics EncorePro HW540 is by far one of the best headsets for business phone in due to its versatility, quality, and durability. The Plantronics EncorePro HW540 is one of the easiest headsets to use as well as being the first 3-in-1 headset from Plantronics.
You can rotate the headset through different configurations to find the configuration the best suits you. This means you don’t have to decide what kind of headset you want before buying ensuring a more stable and secure fit.
The Plantronics EncorePro HW540 deliver clear sound and comes with a noise cancellation as well as flexible microphone making it perfect for office and on-the-go use. The Plantronics EncorePro HW540 is the best business headset and is available at an affordable price Here.
The Plantronics HW710 is another business headset to make it on our list of the best headsets for business phone use simply because of its light weight yet durable design and clear sound quality. The Plantronics HW710 uses mono sound over stereo which is a great move for those who intend use this headset in an office environment.
Using the leatherette ear cushions and wideband technology, this corded headset offers superior sound quality whereas the retractable microphone ensures clear audio quality to make sure your clients never miss a word you say.
What makes the Plantronics HW710 stand out is its design that was made with office use in mind. This headset lets you keep one ear open so that you can hear what your client is saying while keeping up with what your supervisor or anyone else is saying. Thanks to the telescopic noise canceling microphone you don’t have to worry about any noise from your surrounding interrupting your conversation with your client. The Plantronics HW710 is one of the best headsets which you can buy Here.
Jabra is one of the finest providers of headsets for business geared towards the working class. Almost all Jabra headsets have impeccable noise cancellation technology but the Jabra Biz 2400 II Duo takes it a step further.
The Jabra Biz 2400 II Duo is designed for office and call center use with a focus on delivering the most noise free experience possible. The leatherette-covered earpieces rest on-the-ears to provide maximum comfort whereas the built-in Kevlar-reinforced cables ensure long term use. What set’s the Jabra Biz 2400 II Duo apart from its competitors is its extremely light weight and uses Jabra’s ultra-noise-cancellation which is the best in its class. You can buy the Jabra Biz 2400 II Duo Here.
If you’re looking for an alternative for the Jabra Biz 2400 II Duo for contact center employees and agents then the Jabra Biz 2300 is by far the best choice available. The Jabra Biz 2300 is designed to last and handle the high-performance environment of contact centers which results in fewer headset replacements while delivering HD audio output.
The Kevlar-reinforced cord is lightweight yet durable and spins a whole 360 degrees as well as having replaceable ear cuffs. In a call center, there are multiple people talking and it’s easy for all the noise to reduce the clarity of your own sound as well as making it harder to hear what the customer is saying.
The Jabra Biz 2300 uses HD voice technology to make sure you hear what you customer is saying clearly whereas “air shock” noise canceling microphone filters out any sharp noise like breathing and popping to give your customer a seamless experience. You can buy the Jabra Biz 2300 Here.
The Plantronics CS540 Wireless Headset offers a lot of quality features that make it a great choice for office use. It provides the user a connection range up to 120m which is comparatively better than the majority of its competitors including those on this best headset for business list. The CS540 is a convertible monaural DECT headset which has easy to use controls, has clear sound output and packs enhanced noise cancellation technology to make it an overall great headset for office use.
Depending on your preference, the Plantronics CS540 Wireless Headset can be worn over the ear or over the head to provide a secure and comfortable fit making it perfect for use while on the go. You can buy the Plantronics CS540 Wireless Headset Here.
6. Plantronics Savi 8220 Wireless Headset Binaural – my pick
If you’re looking for a stylish, portable and long lasting headset for business then the Plantronics Savi 8220 Wireless Headset is definitely worth a shot. The Plantronics Savi 8220 is one of the sleekest and stylish headsets for business on this list as well as having a variety of features like “active noise canceling” speakers that make it such a great choice for business with lot of noise.
Besides being one of the lightest wireless headsets for business available, it also has superior DECT 6.0 technology eliminates interference to make sure the sound quality remain consistent. The noise canceling microphone filters out back noises to deliver a seamless audio quality to your clients making it perfect for use while you travel. Additionally, since the batteries can be replaced in the middle of a call you don’t have to worry about having to hang up. You can buy the Plantronics Savi 8220 Wireless Headset at lowest price Here.
The Plantronics CS510 Wireless Headset is one of the finest DECT technology headsets that can provide crystal clear technology without being affected by Wi-Fi or other radio signals. The Plantronics CS510 is a lightweight business headset that provides up to 350 feet of hands-free operation as well as having a replaceable battery that lasts a long time.
What makes the Plantronics CS510 such a great choice is its ability to detect sound levels above 118 dBA that it eliminates using it anti-startle technology that cancels out all sudden increases in noise even those caused by a fluctuation in signals. This headset uses wideband audio technology and enhanced DSP to ensure clear audio for both the client and agent. You can buy the Plantronics CS510 Wireless Headset Here.
Most modern office environment is quick paced, with numerous competitive demands on your time. This generally means that like never before, you have to depend on multitasking in the work environment to accomplish things on time. The two most basic tasks that are done at the same time are chatting on the telephone via internet voice chat with customer and typing. To be able to effectively multitask in the office, there has been a significant increase in the use of headsets, which permits you to speak with clients or associates on the telephone and keep your hands free to do other tasks. That’s why more offices are looking for the top wireless office headsets and the best wireless headsets for customer service to increase productivity and work efficiency. or the affordable corded office headsets if you’re not looking for wireless or on a super tight budget.
Utilizing a Bluetooth cordless headset enables lots of benefits in your frantic office VoIP soft phone environment. Bluetooth makes life hassle-free by removing the need for a telephone cord which limits your mobility in the office. Because of this, you can move openly in your space or workplace as well as multitask such as typing on your computer or searching for a file while chatting on your phone. That’s why it’s important to find Bluetooth headsets with the best sound quality to increase work mobility and efficiency. [Read more…]
Cisco phones has two different type call management systems – CUCM and CUCME. Either You or your in house IT person can perform the following steps to setup an Plantronics APC-42 (formerly APC-41) EHS with a Cisco phone models: 7942G, 7945G, 7962G, 7965G, 7975G, 7821, 7841, 7861 (If your Cisco phone is not, listed, it’s NOT EHS compatible, you must use a HL10 lifter). (Make sure the CUCM version is 4.1(3)SR5x or higher. FirmWare is 8.3(3)x or higher)
For Cisco CUCM – Cisco Unified Communications Manager: (Make sure the CUCM version is 4.1(3)SR5x or higher. FirmWare is 8.3(3)x or higher)
- Access the server administrator with a browser (i.e. Internet Explorer or FireFox)
- Select Device > Phone through the drop down menus.
- Click “Find” with no selection criteria to obtain a list of all phones
- Open the desired phone. Scroll down to “Wireless Headset Hookswitch Control”, set to “Enabled”, Click “Apply”.
- Reset the phone.
For Cisco CUCME – Cisco Unified Communications Manager Express: (Make sure the the phone FirmWare is 8.3(3)x or higher)
- Access to CUCME via the router’s command line interface and use the following commands to enable EHS feature for the phone.
- Device-Name (config)# telephony-service
- Device-Name (config-telephony)# service phone ehookEnable 1
- Device-Name (config-telephony)# create cnf-files
- Reset the phone
Wireless headsets are inconceivably advantageous and simple to utilize. The purpose of wearing a headset instead of being connected with a telephone or computer through a wire is, obviously, for mobility and multitasking. Not only will the wearer’s hands be free to perform different assignments, but they will also be desk free ready to work different tasks at the same time and increase productivity. Choosing an affordable and quality wireless office headset is very important to ensure work productivity. [Read more…]
The office headset has actually ended up being greater than just a need, and also more than simply a great techie gizmo. Headsets have become crucial to individuals at work, individuals that operate a radio, a mobile phone, or perhaps a regular phone. Companies and businesses all over the world have discovered that headsets are important to ensure work mobility and efficiency. That’s why more businesses are looking for wireless headsets with the best quality. [Read more…]