Wired Phone Headsets
Choosing a wired phone headset for your desk phone
A wired phone headset is two pieces, and a listing does not always include both. The top half ends in a quick-disconnect plug. The bottom cable is the part that fits your phone, and four incompatible quick-disconnect types sit in this collection. Get the cable right and any of these corded phone headsets will work. Get it wrong and the headset plugs into nothing.
Plantronics EncorePro HW520 Binaural Noise-Canceling QD Headset
Plantronics EncorePro HW510 Mono Noise-Canceling QD Headset
Plantronics EncorePro HW540 Convertible 3-in-1 Noise-Canceling QD Headset
SHG S 620 NC PL Triple XL Ear Cushion Headset with Passive Noise Canceling Mic
Plantronics EncorePro HW710 Premium Mono Noise-Canceling QD Headset
SHG S 131-PL In-Ear Headset with Non-Noise Canceling Mic
Plantronics EncorePro HW530 Over-the-Ear Noise-Canceling QD Headset
Jabra Biz 2300 – Professional Wired Noise-Cancelling Headset
Plantronics EncorePro HW720 Premium Binaural Noise-Canceling QD Headset
SHG S 500-PL Headset with Passive Noise Canceling Mic
Poly Plantronics EncorePro 320 Stereo Call Center Headset
Jabra Biz 1500 – Professional Noise-Cancelling Office Headset
SHG S 520 NC PL Triple XL Ear Cushion Headset with Passive Noise Canceling Mic
Poly Plantronics EncorePro 310 Mono Call Center Headset
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Which wired phone headset connector you need
Your phone's handset port decides it, not the headset. Nearly every desk phone uses an RJ9 jack, which is why an rj9 headset is the usual answer here, but no headset in this collection ends in RJ9. Each one ends in a quick-disconnect plug, and a bottom cable converts that plug to the jack on your phone.
| Quick-disconnect type | Found on | Bottom cable | Example |
|---|---|---|---|
| Plantronics QD | Poly and Plantronics headsets | Ordered separately | EncorePro HW510 |
| Polaris | Poly headsets sold as a pair | A10 in the box | PW510 Polaris |
| Jabra QD | Jabra Biz headsets | Ordered separately | Biz 2300 |
| 6-pin digital QD | Poly digital models | Listed with the DA90 | EncorePro HW510D |
Corded telephone headsets that arrive ready to plug in
The Polaris models remove the guesswork. A PW510 is an EncorePro HW510 with the A10 bottom cable already in the box, so it reaches an RJ9 handset port with nothing else to order. PW520, PW530, PW540, PW710 and PW720 follow the same pattern, each pairing a headset with its cable.
Mono, stereo and convertible
Mono leaves one ear open for the room, which is why call centers standardize on it. Stereo covers both ears for concentration. Convertible models like the HW540 ship with a headband and an ear hook, so one corded headset for phone use covers either preference.
Sorting out which jack your phone has comes first, and rj9 vs rj11 covers the two you will meet on a desk phone. For the rest of the decision, how to choose a telephone headset walks through mic type, wearing style and what a corded telephone headset needs to work with a landline phone.
FAQ
Frequently Asked Questions
Wired phone headsets fit almost any desk phone that has a handset port, but only through the right bottom cable. The headset ends in a quick-disconnect plug rather than an RJ9 connector, so the cable is what makes a given phone work.
RJ9 is the four-pin jack on a desk phone handset, and it is what a wired phone headset connects to. RJ11 is the six-pin jack the phone line itself plugs into. A headset with an RJ11 connector is uncommon, and plugging a headset into the line jack will not carry audio.
Corded telephone headsets on Plantronics QD and Jabra QD need a bottom cable ordered separately. The Polaris models do not: a PW510 arrives with the A10 cable already in the box.
A wired phone headset connects to a landline phone through the handset port, using the bottom cable that matches that phone. Phones with no handset port cannot take one.