Poly Blackwire C3220 USB-A Stereo Headset (Skype for Business)
The Poly Blackwire 3220 blocks the room for less
If the job needs both ears — heads-down focus, an open-plan floor, a webinar you can't afford to half-hear — but the budget is set per seat across a whole team, you don't need a premium headset. You need the Poly Blackwire 3220 stereo headset: both ears covered to shut the room out, at the entry price of the Blackwire line.
It's the stereo model in the Plantronics Blackwire 3200 series — the both-ears twin of the mono 3210 — with a noise-canceling boom, a USB-A plug, and not much to go wrong. It's certified for Skype for Business, and it replaced the long-running Blackwire 300 series as Poly's affordable corded UC headset.
Make sure this is the right Blackwire 3220
This is the simplest stereo version. A few cousins cover the gaps.
- This version — USB-A, Skype-certified. Both ears, a USB-A plug, soft foam cushions. The baseline stereo pick for PC and VoIP calling.
- Need USB-C or Teams certification? The Teams-certified Blackwire 3220 ships in USB-C (with a USB-A adapter) — choose it for USB-C machines or a Teams-certification requirement.
- Want one ear, or a phone jack? The mono Blackwire 3210 leaves an ear open for the room; the Blackwire 3225 adds a 3.5mm jack for phones and tablets.
Does the Blackwire 3220 work with Microsoft Teams?
Yes — the Poly Blackwire 3220 works with Microsoft Teams as a standard USB headset, along with Zoom, Cisco, and Avaya. This version is certified for Skype for Business and Lync, Microsoft's earlier UC platforms, which Microsoft has since retired in favor of Teams. The certification names an older standard; the headset runs current apps without trouble.
Both ears, to block the floor out
Covering both ears is the whole reason to choose the Blackwire 3220 over the mono 3210. The foam cushions seal across both sides, so a busy floor fades back and quiet callers come through clearly.
Stereo is passive, not electronic
The Blackwire 3220 quiets the room the simple way — two cushioned ear cups physically blocking sound, plus a noise-canceling mic that keeps your background out of the caller's ear. There's no active noise cancellation here; for most offices, the seal across both ears is enough to lock onto the meeting.This 3220, or the USB-C Teams version?
Two Blackwire 3220 versions exist, and the difference comes down to the connector and the certification.
USB-A plug, certified for Skype for Business, lowest price. Works with Teams and other current softphones as a standard USB device. The pick for budget mass deployment on USB-A machines.
USB-C connector with a USB-A adapter, formally certified for Microsoft Teams and Zoom. The pick if your computers are USB-C or your IT policy requires Teams certification.
A mic and audio tuned for the workday
The noise-canceling boom bends to your mouth and filters the room out of your voice. Over USB you get PC wideband audio with DSP, and a hi-fi 20 Hz–20 kHz receive range that makes the Blackwire 3220 a fine music headset between calls — Dynamic EQ switches profiles automatically when you do.
Light to wear, simple to deploy
The soft foam cushions and adjustable metal headband keep the Blackwire 3220 light across a shift — everyday comfort rather than the memory foam of the 5220. It plugs into USB-A and works without drivers, and Poly Lens lets IT manage firmware, settings, and one-touch call control across every unit on the floor.
The Blackwire 3220 is the cheapest way to put both ears on the call across a team — it blocks the room, sounds clean coming and going, works with Teams and everything else, and deploys without fuss. Don't overthink the Skype for Business label; it's a current, capable USB headset. And with HeadsetPlus's lifetime technical support behind every unit, buying at the bottom of the range doesn't mean buying risk.
- Poly Blackwire 3220 USB-A stereo headset (attached USB-A cable)
- Quick start guide
- Warranty and safety information
A Blackwire travel case is available separately; it isn't included with this version.
| Type | Stereo (binaural), over-the-head, on-ear |
|---|---|
| Connection | USB-A, attached cable; connects to PC or Mac |
| Microphone | Noise-canceling flexible boom |
| Receive audio | Hi-fi stereo, 20 Hz–20 kHz; PC wideband and DSP over USB; Dynamic EQ |
| Wearer noise reduction | Passive (foam cushions over both ears) — not active noise cancellation |
| Hearing protection | SoundGuard acoustic limiting |
| Controls | Inline: answer/end, volume, mute; one-touch call control with many softphones via Poly Lens |
| Headband / cushions | Lightweight metal headband; 28mm soft foam |
| Cable length | Approx. 1.8 m (about 6 ft) |
| Management | Poly Lens (firmware, settings, call control); Plantronics Manager Pro optional |
| Certification | Certified for Skype for Business, optimized for Microsoft Lync; works with Teams, Zoom, Cisco, Avaya and other UC softphones |
| Part number | 209745-101 / HP 80S02A6 |
| Warranty | 1-year manufacturer warranty, plus HeadsetPlus lifetime technical support |
Software. The Poly Blackwire 3220 is certified for Skype for Business and optimized for Microsoft Lync, and works as a standard USB headset with current platforms — Microsoft Teams, Zoom, Cisco, and Avaya among them — with one-touch call control on many softphones through Poly Lens. If your organization requires a Teams-certified device, choose the USB-C, Teams-certified Blackwire 3220.
Hardware. This version of the Blackwire 3220 connects to a PC or Mac over USB-A only — there's no USB-C connector and no 3.5mm jack. For USB-C, choose the USB-C 3220; for a phone or tablet connection, the Blackwire 3225 adds a 3.5mm jack. It doesn't connect to a traditional desk phone.
Platforms. The Blackwire 3220 is built for mass deployment on PC and VoIP desks — call centers, open-plan offices, and home setups that want both-ear focus at the lowest price rather than premium features.
FAQ
Frequently Asked Questions
Yes. The Poly Blackwire 3220 works with Microsoft Teams as a standard USB headset, along with Zoom, Cisco, and Avaya. This version is certified for Skype for Business (Microsoft's earlier platform), not Teams — so if your IT policy requires a Teams-certified headset specifically, choose the USB-C, Teams-certified Blackwire 3220 instead.
This version of the Blackwire 3220 is USB-A — it plugs into a standard USB-A port and has no USB-C connector or 3.5mm jack. Poly also makes a USB-C, Teams-certified Blackwire 3220 with a USB-A adapter; pick that one if your computers use USB-C or you need Teams certification.
Not active noise cancellation. The Blackwire 3220 has a noise-canceling microphone that keeps your background out of the caller's ear, plus passive noise reduction from the foam cushions covering both ears. There's no electronic ANC for the wearer — for that, you'd step up to an ANC model.
The Blackwire 3220 is stereo — both ears covered to block out the room for focus. The Blackwire 3210 is the monaural version, leaving one ear open so you stay aware of your surroundings. Same 3200-series build, mic, and certification otherwise.
It means the Blackwire 3220 was tested and certified to Microsoft's Skype for Business and Lync platforms, which preceded Teams. The headset still works with current softphones including Teams as a standard USB device — the label refers to an older certification program, not a limit on what it connects to today.
Yes. The Blackwire 3220 is the lowest-cost stereo model in the Blackwire line, plugs in without drivers, and is managed at scale through Poly Lens. Its both-ear design suits agents who need to block out a busy floor and focus on the call.