We live in a scary world, . Everyone seems to be listening in on our personal conversations. It could be some juicy gossip, Game of Throne spoilers, or it could be government officials talking about who knows what. How many times have you been on the phone on hold and you forget that there is someone or something on the other end potentially listening to you? It may all seem like harmless listening. But what if you just committed a crime and you’re chatting with a accomplice? Often times, there is another person on the line listening/recording for “quality assurance.” Fear not, there are adapters that will prevent that nosy person/machine on the line from hearing your personal conversations. I can’t tell you how many times I’ve been in the bathroom and wish I had a PTT connected to my phone. Sure, you could just press mute and turn it on and off constantly, but it’s a pain. If you want maximum security, get yourself a push to talk adapter. How do they work you ask? They are known as push to talk adapters. If you’re familiar with a walkie talkie / 2 way radio, they work in a similar way. Audio from the telephone or device will be uninterrupted, however, if you wish to speak, you will need to PUSH to TALK. I will show a couple of adapters below. Pay attention because I’m only going to say this once.
Here we have a great PTT adapter. This adapter will work with any Plantronics H series headset. It’s as simple as plugging this into your deskphone/setup, and connecting the other end to the headset. Most government and military departments use something similar to this. This is a very secure setup, your customer will only hear what you want them to hear and nothing else. Depending on your phone/setup, you will need a specific adapter or connector to make these compatible with your setup. Make sure that you do your due diligence before you purchase this item. Due to the manufactures policy, this is a special order headset. It’s not returnable, non-refundable. If it’s defective, Plantronics will replace it for you under warranty.
If you have questions about compatibility or would like to purchase this item, click here.
If you don’t feel like wearing a headset but still want to use PTT, here is another type of PTT you can use. Please note that this handset is phone specific. Again, same concept. You push the talk button to be heard. The person on the other end of the call will only hear what YOU want them to hear, nothing more. Extremely secure, most used by government and military. Or if you’re a very secretive person (perhaps a spy?) This is an option for you. This is not the only PTT handset available, so call us for compatibility. Click here to buy now. Due to the manufactures policy, this is a special order item. All Sales are FINAL. It’s not returnable, not refundable under any circumstance. If it’s defective, Plantronics will replace it for you under warranty.
Last but not least, here is a PTT most commonly used for dispatchers. These plug into dispatch radio system and you have a WIRELESS PTT device! You again will need aPlantronics H series headset. to go with this, but it is a very cool device. It comes with a wireless PTT remote that you push to talk. These devices are most common with police and EMS. Due to the manufactures policy, this is a special order item. Be careful before you order this. All Sales are FINAL. It’s not returnable, not refundable under any circumstance. If it’s defective, Plantronics will replace it for you under warranty. Give us a call before you purchase this, you will need a nice headset to use with this PTT. Click here to buy now.
Last but not least. The SHS is a pretty cool device. Like the SSP 1051, this is a corded push to talk adapter that will connect to any Plantronics H series headset. Here’s the kicker, instead of plugging into a deskphone, this will connect to a USB device. Which leads me to ask, how secure can it be if it’s online communication? I’ll tell you what, from the headset through the SHS 2355 you will have an extremely secure conversation. What happens when that conversation hits the internet is out of my control. Either way, this is a really cool push to talk device.
There are several PTT adapters that connect to different devices and headsets. If you’re worried about people spying on your conversation, you’re probably not that interesting anyway.
If you’re confused about compatibility, give us a call or email. You can ask for Than Nose.
– Than Nose
877-999-3838 or 650-306-9768
Many call centers and small businesses make it a practice to record all of the phone calls they receive. Whether it is for reviewing phone calls or training purposes, it is always useful to have a complete transcript of the conversation. Thankfully, Plantronics and Jabra make this an easy thing to do! Not only is it east, it is also FREE to record your phone conversations. That is right, FREE!!!
Plantronics (Plantronics Savi 700’s Series) and Jabra (9450, 9460, 9470, 6470) headset models offer a unique solution. These headsets connect to both your desk-phone and your computer. This makes it quite simple to record the audio from your desk-phone directly on your computer!
Plantronics Savi 8200 series (savi 8210, Savi 8220) are the newest Plantronics Wireless Headsets. It has the same functions as the Savi 700 series, plus it comes active noise blocking technology in the speakers. Design specifically for business with lots of office noise, so the user can focus on the phone call or task.
Plantronics Instructions: Connect the Plantronics Savi series headset to both your phone and your computer. In order to mix the audio, you simply hold down the computer and phone buttons at the same time until the indicator light shows that both are working. Then use 3rd party software (Such as Dynametric or the FREE software that comes on any PC or Mac) which enables you to record phone conversations. This will be able to mix the audio from the two devices to produce audio files of all the calls made from the phone!Jabra Instructions: Connect headset to both devices per regular set-up. On your computer, open “Jabra Control Center” and select the tab for “Audio”. There is a box to select that reads “Forward desk phone call to PC for recording.” Once this box is checked, you are able to use 3rd Party Software to record! Jabra recommends “Windows Sound Recorder.”
Need more information, call one of the headset experts at HeadsetPlus.com 877-999-3838. they can answer any questions you may have.
Headsets for Police Radio Dispatch, 911 Emergency or Air traffic controller
Plantronics Headsets for air traffic control, police radio dispatch, or
a 911 emergency/ambulance communication services. If you do not know if your console is a 6-wire (most common) or a 4-wire you will need to check with your console technician.
For a 6-wire console (most common):
If you wish to go wireless you can use the 6-wire Plantronics CA12CD-S (see below)
For a 4-wire console (less common):
If you wish to go wireless you can use Plantronics CS540 with a PJ-327 plug prong adapter which is part number 18709-01. With the 4-wire wireless option you will need to use either the foot pedal on the console or the button on the console prior to transferring to the belt pack of the headset
Headsets: Designed specially for the dispatch operators in mind. Check out the Plantronics H31CD headset and the Plantronics H81N-CD TriStar Noise-canceling Headset (see below)
Plantronics/Jabra Hearing Aid Compatible (HAC) Headsets for office phone and computer soft phone:
Almost 16% of adults suffer from hearing loss. In Europe about 71 million of the working population have a hearing loss greater than 25 dB. Here’s how HeadsetPlus.com can help:
Many hearing aids today have EIA 504 standard telecoils (some refer them as t-switch or t-coil). Telecoils are used in place of the microphone to pick up sound from magnetic source such as a telephone handset. Telecoils also eliminates feedback and reduces background noise. All landline phones (and some cell phone) are required by law to be Telecoil compatible.
Plantronics EncorePro headsets model HW510, HW520 are special headsets fitted with HAC Telecoil speakers and, therefore, they emit very high levels of magnetic energy. These headsets are compatible with BTE and ITE aids providing, of course, they have telecoils built in.
Plantronics Corded Hearing Aid Compatible (HAC) Headsets:
Plantronics H251H, H261H HAC headsets are being discontinued – see new models below:
Plantronics HW510V EncorePro VoiceTubeBuilt with special hearing aid compatible magnetic speakers and, typically, will work better with tele-coil (T-coil) hearing aids. It’s the direct replacement for Plantronics H251H. You can Order it HERE
Plantronics HW520V EncorePro Binaural VoiceTube Headset Engineered with special HAC speakers and dual speakers, typically, will work better with Telecoil (T-Coil) hearing aids. HW520V is a direct replacement for the previous model Plantronics H261H. You can order it Here
The Plantronics HW510 the same headset as the HW510V, but with a noise canceling microphone to block out the unwanted office noise. HW510 also equipped with the HAC magnetic energy speakers that support T-coil hearing aids. Order it Here
Plantronics HW520 EncorePro Noise Canceling Binaural Headset – (my recommendation)
HW520 is the binaural (dual ear) version of the EncorePro Hearing aid (Telecoil) compatible headset. I highly recommend the binaural model for anybody wearing hearing aids as it has two speakers for both ears and a noise canceling mic. Order it here
If you’re in the noisy office, we recommend you add Plantronics Circumaural Leather Ear Cushions, so the headset “surrounds” your ears, the end results of the Plantronics HW520 looks something like this:
Note: These Plantronics headsets require the Plantronics M22 Vista amplifier to work (except for the phones with headset jacks, which only require a Plantronics bottom cable, call for compatibility).
The newest Plantronics Savi 8210 (single ear) and Savi 8220 (dual ear) wireless headset are also Hearing aid (T-coil) compatible. It has “active noise canceling” speakers to block out office noise so you can focus on your phone call as well as noise canceling microphone so the caller on the other side can hear clearly you without all the background noise. The Savi 8210 and 8220 can be used for 3 different devices (desktop phone, computer, and Bluetooth cell phone), switch between the 3 devices easily with push of a button. Plantronics Savi 8210 and Savi 8220 both are compatible to virtually any desktop office phone. The Savi 8220 is also a great music headphone while you’re in the office (stream either from the PC or your smart phone).
Other Plantronics Headsets are not HAC hearing aid compatible because they don’t meet the EIA 504 standard and electronically incompatible.
Jabra/GN Corded Hearing Aid Compatible Headsets (Telecoil Compatible):
GN 2125 Noise Canceling Telecoil headset for Hearing Impaired – This is the only Jabra Telecoil hearing aid compatible headset. It has a noise canceling microphone, where as the Plantronics models does not. This headset can be seen here for more details.
Note: Jabra headset require a GN Netcom 8000 amplifier (recommended). For telephones with built-in headset ports (ie Nortel, NEC, Cisco), an amplifier is not necessary, you only need the GN Netcom 1200 Smart Cord
Hearing Aid Compatible Computer/PC USB Headsets
If you work on a computer and use a softphone, Plantronics also makes Hearing aid compatible PC headsets with USB jack.
Plantronics EncorePro HW515 USB Headset UC, HACPlantronics HW515 USB headset is also hearing aid telecoil compatible and it has composite material, making it very light and durable, only 52g. Digital wide-band audio, so your voice transmission sounds more natural. Comes within in-line controls for volume, mute, etc. Microsoft Skype for Business certified.. Full 2-year warranty, very high quality.
Plantronics HW525 is the binaural (dual ear) version of the USB headset. If you’re in a busy call center. this headset cover both ears, so you can focus on the call. It also has in-line controls to answer/end calls, volume, and mute. soft ear cushions for all day use. Fully adjustable for a perfect fit, regardless of your head size. Wideband “stereo” sound for your phone calls or even music when you’re not on the phone.
Plantronics Blackwire 5210 USB Headset has it all. It addition to being telecoil hearing aid compatible, The Blackwire 5210 is compatible with all major softphones, most smart phones (using the 3.5mm jack), and Microsoft Skype for Business certified. It has in-line controls for volume, end/answer calls, and mute. wide band audio for the most natural human voice.
The Plantronics Blackwire 5220 USB also t-coil hearing aid compatible. It comes with a 3.5mm plug for use on most smart phones. It’s foldable and comes with carrying case easy for travel. Microsoft Skype for Business certified and soft leather ear cushions for comfort. It’s one of most popular all round computer headset.
The latest addition to the t-coil hearing aid compatible headsets is the Plantronics Blackwire 7225, this corded USB headset comes with Active Noise Canceling, 4 built-in microphones to the ear cups with digital signal processing to deliver a natural voice sound. Certified for Major UC applications, has a built in busy light in the USB plug and a soft travel case. Making it one of the best values for a corded headset with Active Noise Canceling and Telecoil compatible.
Bluetooth Wireless Hearing Aid pendant Desk phone Compatible Systems:
You may use the Plantronics MDA220 with a SSP-2714-01 Bluetooth Dongle (56bit security*) or the Plantronics BT300 Bluetooth Dongle (128 bit security*).The Plantronics SSP-2714 is a version of the BT300 that has a lower security level. It used with many of the older pendants/neck loops. Incoming audio from a desk phone is sent via Bluetooth to the Pendant. Incoming audio is then sent from the Pendant to the T-Coil hearing aid(s) via induction. The Pendant (neck loop) typically has a built-in microphone. It captures the user’s voice which is then sent out to the desk phone or MDA220 via Bluetooth. Desk phones do not pair with the hearing aid itself, it pairs with the Bluetooth Pendant. (No headsets are used in these situations.)
The Plantronics dongles are specially designed for Bluetooth Hearing Aids Pendant systems. It’s known to be compatible with the following Bluetooth hearing aids: Phonak ComPilot, Oticon Streamer, Phonak iCom, Phonak Unitron uDirect, Rexton Remote, Mini Blu RCU and Blu RCU, Siemens Mini-Tek, ClearSounds Quatro, Starkey SurfLink, Widex M-Dex, Noizfree Beetle H-3ST Neckloop and ReSound Unite Phone Clip+
The Neck loop/pendant (made by Clarity, Phonak, Oticon, Siemens, Unitron, Starkey) has a built-in microphone. It captures the user’s voice, then sent to the desk phone via the MDA220 via Bluetooth. No headsets are needed.
If your hearing aid does not include a Bluetooth Neckloop pendant (to talk into), you will need to purchase a hearing aid pendant (streamer) separately. Otherwise, you have no microphone to speak into.
Wireless Solution for use for softphone on a computer:
To use the Bluetooth hearing aid on a PC for a soft phone application, you simply need the BT300 or a Plantronics SSP2714 and a Bluetooth hearing aid compatible pendant (Bluetooth dongle attached to the PC) then you’re all set to go.
Optional Plantronics HL10 Handset Lifter or EHS cables are also compatible with with the MDA220. Fee free to call one of our headset experts at HeadsetPlus.com (650-306-9768) if you need further assistance.
*application Note: The customer must determine the security level of their Bluetooth Neck loop Pendant.
Also see Phonak ComPilot (UniTron uDirect2) installation/user guide for some sample installation and user instructions.
Smartphones (iPhone, Androids) have become so ubiquitous in our day to day lives that many business and consumers alike have shunned the need for traditional land lines and have decided to forge through life wirelessly. Smart technology has disrupted so many entrenched industries and improved the way we can communicate but sometimes there is no replacing a simple phone call. For those who make and receive dozens of calls each day, a headset is needed in order to maximize the flexibility the smart phone tech has provided us.
Hands down, the most comfortable headset for smart phones, the Plantronics HW540 has comfort and quality built into its DNA. The HW540 is one of the lighter headsets on the market, and boasts all day comfort. The HW540 has the superior sound quality and noise cancellation that Plantronics is renowned for but offers a unique 3-in-1 headset design that allows you to choose your wearing styles. Don’t like how one fits? Switch it to different one. The HW540 is designed for heavy use and the HW540’s laser welded construction and metal joints work together in providing toughness and durability that cannot be matched. Add the Plantronics 3.5mm Smartphone Cable you can use it for almost any smartphone.
Jabra’s iphone and Android smartphone answer to the Blackwire C325, the Evolve 40’s USB and 3.5mm headset jack offers simple “plug & play” installation. Sleek and sexy, the Evolve 40 offers an adjustable boom mic that fits seamlessly into the headband, transforming into a cool set of personal headphones. The soft leatherette ear cushions, wideband audio and noise cancelling technologies greatly reduce any outside interference. The Jabra Evolve 40 is more than just an accessory, its essential piece of equipment for professionals.
The Blackwire 5210 is next step in evolution in the Plantronics Blackwire series. Ergonomically designed, the 5210 is perfect for all-day usage or long conference calls without discomfort. The headband is cushioned metal that provides durability as well as comfort. Connect to many different devices; with a USB/USB-C and 3.5mm connections, the Blackwire 5210 is one of the more versatile headsets on the market. The 5210’s noise cancelling microphone and passive noise reduction technology ensure private phone conversations. The 5210’s PC wideband audio makes it ideal for multi-media or soft phone applications. The 5210 is perfect for your busy workday.
The 5220 Blackwire headset is the perfect headset for work or play. The leatherette cushions keep your ears cool and are meant for all-day use. Answer or end phone calls or adjust the volume from the 5220’s audio control button. The 5220 has foldable ear cushions and is equipped with a carrying case that makes it easy to take with you on the go. The wideband HD audio and digital signal processing technology create lifelike phone conversations. The 5220 has dynamic EQ which automatically adjust audio settings between phone calls or listening to music while also protecting your ears from unexpected spikes in audio. The 5220 was designed for UC applications and soft phones and will work with Avaya, Microsoft Lync, Skype for Business, Cisco, etc.
And here it is the best headset for smartphones. The Voyager Legend is truly the first of its kind, a Smart Bluetooth headset. It combines the power of three microphones – noise and wind cancellation, voice command and Smart Sensor technology. To put it simply, the Voyager legend understands how and when you want talk. Sensors react when you put on the headset, allowing you answer phone calls without a click. When wearing the headset, it announces who is calling and waits for your commands. Say “answer” to answer, “ignore” to ignore. The Voyager Legend offers snap-fit magnetic charging connection makes charging quick and easy. The Voyager Legend offers superior experience and it is the best Headset for smart phones on the market.
The Zoomswitch Training Adapter, is packaged together with two Plantronics Wireless headsets which allows two wireless headsets to connect to one deskphone for training purpose:
the zoomswitch training adapter comes with 1 cord to plug into your phone:
This cable goes from the TEL plug on the adapter to the HANDSET port of your deskphone.
The two ports on the bottom of the adapter are for the 2 Wireless Headsets that you will be using for training.
Each Wireless headset will come with a cable that goes from the wireless headset, to the handset port of a desk phone, this cable is will be what plugs into the adapter.
Port ‘A’ should be for the supervisor, or whoever is responsible for answering and ending calls, as whoever is on switch A will have the ability to answer and end the call (if used with a remote answering device, an HL10)
The buttons on the face of the Adapter will mute the appropriately labeled Headset (pushing the button Labelled ‘B’ will mute that headset)
The setting switch labelled ‘1/2’ changes the adapter from working with 1 headset, to 2 headsets or vice versa. If you are training, this will have to be on ‘2’
To test for a dial tone on both headsets, make sure ‘2’ is selected, raise the handset off of the phone and place on your desk, then turn on each headset and listen for a dial tone.
If you have any other questions please give us a call at 1-877-999-3838
Office Telephone Secure Communication using Push-to-Talk Headset or Handset
Are you in an office where you need extra security (i.e. secure conversation) for your office telephone calls whiling using your office desk phone? You don’t want your background conversation to be heard by the by the caller. HeadsetPlus.com has several solutions for you, you can either use a Plantronics corded headset or simply replace the handset (receiver) of the telephone if you have a Cisco IP Phone.
Using a Plantronics headset:
This adapter allows you to use any Plantronics corded headset with any desk phone you may have. We recommend the Plantronics HW710 HW291N EncorePro Noise-canceling Headset along with the SSP1051-03 PTT adapter:
You will also need a bottom cable or amplifier, depending on the phone. Call us for assistance 877-999-3838. This Push-to-talk cable only allow your caller to hear your conversation only, not the background conversation when you’re not talking.
Using a PTT Handset for Cisco Phone:
Simply replace your existing handset on your Cisco 7900 series phone with this Cisco PTT handset. Using the PTT switch on the handset, you can eliminate any background conversation when you’re not talking. If you have a Cisco 6900, 7800, 8800, 8900 or 9900 series phone, use the PTT handset below:
These PTT devices are for desk phones (office phone), not to be confused with Push-to-talk devices for 911/police/air traffic control dispatch centers, where a “radio” is used. see here for those devices: Headsets for Radio Dispatch, 911 Emergency or Air traffic controller
If you have any questions on any of these Push-to-Talk solutions or Headset products, Feel free to contact any one of our Headset specialists at HeadsetPlus.com toll free 877-999-3838.
If you are using a Plantronics Wireless Headset via Plantronics APP-51 Electronic Hookswitch Cable into a Polycom IP Phone, and intermittently the headset will cut/drop out of the call- follow these steps to try and troubleshoot the problem.
The following steps will effectively reset both the Phone System, and the Wireless Headset System:
On the Polycom Phone, get to the Menu. Then select the following options: Settings > Basic > Preferences > Headset > – then look for the following- Plantronics Mode/Plantronics Hookswitch Mode / Plantronics EHS, Press Select/Enable, then the phone should reboot.
Once this is done, initiate a ‘hard reset’ by unplugging the phone line or Ethernet cable from the phone, wait 15 seconds, then plug the line back in.
Next, you will have to reset your wireless headset, the following pictures show a CS540 Wireless Headset System – the battery panels to other headsets can be found on the ear piece in different locations.
If using a CS540 with a headband, make sure the earpiece is lined up with the headband, so it disconnects properly without much force
Step 1: Remove the battery cover/panel
Step 2: Take out and disconnect the battery
Step 3: Disconnect the power cable from the wireless headset base
Step 4: Wait 15 seconds
Step 5: Plug the battery back into the headset and plug the power cord back into the base unit
Step 6: Reset the base by pressing and holding the button located on top of the unit towards the rear, the white light on the front of the base should start to blink
Step 7: Pair the headset by holding the “Volume Up” button for 10-15 seconds. On the CS540, it’s a little knob you have to hold up if held so the ear piece would be on your right ear (as shown in picture). The blinking on the base should change to solid white.
Once this is done, you should be finished and experience no call droppings! Cheers!
Q. Are the new Plantronics aviation headsets FAA approved?
Yes. The products meet the FAA’s TSO (Technical Standard Order) C57a and C58a specifications that dictate the performance of headsets that are used aboard aircraft. These FAA specifications are also referred to as “airworthiness” standards, and cover such performance characteristics as audio levels and flammability standards. Typically, even though the FAA is a U. S.-only agency, these FAA flight standards are recognized throughout the world as the de facto specifications.
Q. Do the new headsets work in ALL commercial aircraft?
Aircraft radio communication equipment is typically configured in one of two variations with regard to headset connectors – a single-prong connector and a two-prong connector. Plantronics has both cables available for each model. The two-prong connectors are the most common.
Q. What type of aircraft are the new headsets designed for?
The new Plantronics headsets provide excellent sound quality in commercial aircraft. Generally however, due to their lightweight design, they are not well-suited for use in noisy environments, such as those found in light aircraft.
Q. Do the new headsets have Active Noise Reduction?
No. The new Plantronics lightweight headsets were developed specifically for use in the cockpits of commercial aircraft, which are relatively quiet. ANR is appropriate for use in environments where high levels of background noise exist, i.e. light aircraft. ANR products are more costly and complex due, in part, to the in-line battery pack.
Q. What do the products ship with?
Black carrying case, user guide, and extra leatherette or foam ear cushions for the over the ear models.
Q. Are there accessories that complement these products (Call for availability)?
Leatherette ear cushions – part# 67712-01
Foam ear cushions – part# 40709-01
Carrying Case – part# 71226-01
To see the whole line of Plantronics Headsets visit www.HeadsetPlus.com
This new Plantronics CA12CD-S push-to-talk adapter, ready with a 6-wire headset adapter, and analog console cable- the PJ-7, will provide you wireless, encrypted communication with the ability of cordless PTT, which is key in radio/911 dispatch controller environments.
The Plantronics CA12CD-S is a direct replacement of the discontinued CA12CD PTT Wireless Adapter. Differences between the two models are all but nonexistent, all features between the two are roughly identical, other than the manufacturer’s new chip set. The CA12CD Remote is the only device from the older model that cannot be used with the CA12CD-S.
Plantronics Corded H-series Headsets like the one pictured above (Plantronics HW520), which ends in a Quick Disconnect (QD) module, clips into the matching cable on the PTT Remote Unit. All Plantronics H-Series Headsets are compatible this way with the PTT adapter.
Also available for the CA12CD-S is a USB Adapter. This cable would replace the Console Interface Cable (two-prong plug/adapter) and allow the system to plug into your PC. This is necessary if you’re using any special Softphone programs you may have.