The following are detail instructions on how to Pair (sync) a Plantronics Bluetooth Headset to your Bluetooth Cell Phone:
1 – You need to go into the device you wish to pair it and turn the Bluetooth feature first.
2 – Then you need to place the headset in pairing mode so your phone will find it.
Find your model headset in the instructions below. Once the headset is in “Pairing” mode you will then need to follow the instructions in your cell phone or Bluetooth device’s user guide on how to go it to your phone and search for the headset & pair it to a Bluetooth headset.
The passkey is 0000 (4 Zeros) except models M1000 and M1500 (see below for their number )
- Plantronics Explorer 220, 230, 320, 330, 340, 350, 360, 370, 380, 390
- Plantronics Voyager 520, 815, 835, 855
- Plantronics Discovery 610, 640, 645, 655, 665, 925, 975
- Plantronics K100
1. Begin with the headset turned off. Press and hold down the silver call control button in for 6-10 seconds. The light will flash blue first. Continue to hold the button down then release the button when the indicator light starts flashing red then blue.
Plantronics Explorer 210, 240, 242, 243, 245, 395
1. Turn your headset powered on. Press and hold the call control button for 5 or 6 seconds until the light starts flashing an alternating red-blue. Release the button and set the headset aside.
2. Follow the pairing instructions for your cell phone or other Bluetooth device. If prompted for a passkey, enter 0000 (four zeros). Note: Do not be alarmed if your phone does not prompt you for a passkey, because many phones do not.
Plantronics Voyager Pro, Pro+
Plantronics Backbeat 903, 903+
1. Begin by turning your headset powered off. Press and hold the power button for 5 or 6 seconds until the light starts flashing an alternating red-blue. Release the button and set the headset aside.
2. Follow the pairing instructions for your cell phone or other Bluetooth device. If prompted for a passkey, enter 0000 (four zeros).
*********** for the older and discontinued models *******************
Plantronics 655, 665
Begin with the headset turned off. Press and hold down the silver call control button in for 6-10 seconds. The light will flash blue first. Continue to hold the button down then release the button when the indicator light starts flashing red then blue.
Plantronics Discovery 640, 645, 640e
Begin with the headset turned off. Press and hold down the silver call control button in for 6-10 seconds. The light will flash blue first. Continue to hold the button down then release the button when the indicator light starts flashing red then blue.
Plantronics Pulsar 590/590e & 590A & a Bluetooth device:
Begin with the headset turned off. Press and hold the call control button then power the headset on and when the indicator light flashes red and blue, release the call control button. Once the headset is paired successfully the headset will flash blue.
For the Plantronics Pulsar 590 & 590A & the Universal Adapter: Begin with the headset turned off. Press and hold the call control button. Power the headset on and when the indicator light flashes red and blue, release the call control button. Turn the Universal Adapter on. Press and hold the adapter pairing/connect button for 7-10 seconds. When adapter starts flashing red and blue release the buttons. The headset and adapter will flash blue when paired successfully.
For the Plantronics Pulsar 260, Begin with pendant powered on.
Press and hold both the mute/play/pause button and the power on/off/pairing button simultaneously. When the indicator light flashes red and blue, release buttons. While pendant is flashing red and blue, use the phone menu to search for Bluetooth devices and select “260 Plantronics.” When prompted for passkey, enter 0000.
For the Plantronics M2500 (discontinued):
Start with the headset powered on. Press and hold down the call control button while also rotating the multi function dial upward (away from the light) until the indicator light on the headset starts flashing red then green. When prompted for passkey, enter 0000.
For the Plantronics M1000 (discontinued):
Hit and hold the volume/mute switch in until the indication light starts blinking.
For the Plantronics M1500 & A500 adapter (discontinued): Turn the headset on and the adapter off. On the headset push in and hold the mute/volume dial until the indicator light begins to flash. On the adapter press and hold the blue power button for 10 seconds. The light on the adapter will flash once after 3 seconds- continue to hold the power button for another-7 seconds until the light flashes red. If the pairing is successful, the headset will sound a tone and both the headset and adapter lights will turn off.
For both the Plantronics M1000/M1500 (discontinued): If you remove the battery cover from the headset and then remove the battery itself. On the Green PC board itself there will be a letter followed by 4 numbers. These 4 numbers are your personal PIN code.
Polycom VVX series phones (VVX101, VVX201 VVX300, VVX310, VVX400, VVX410, VVX 150, VVX 250, VVX 350, VVX 450, VVX500, VVX600, VVX1500) are very confusing when it comes to finding compatible headsets. Different models have different headset options and built in ports, so may headsets are available on the Polycom headset page. sometimes people read it as Polycom WX.
Polycom VVX 101, VVX 201, VVX 300/301, VVX 310/311, VVX 400/401, VVX 410/411: These are the simplest of all the Polycom VVX models. There is only 1 x RJ9 Headset Jack, so the choices are simple. Both Plantronics and Jabra, you can use their standard QD headset + Polycom RJ9 adapter cable. Look at our Polycom headset page for all the compatible headsets. With Plantronics, there are only certain models that are Polycom compatible. Others Plantronics models it cause a “buzzing” sound in the headset. I recommend the pre-bundle Polycom models like the Plantronics HW510-POLY or the Plantronics HW710-POLY Headset . If you like wireless, check out Plantronics CS510-Polycom. If you’re in a noisy office, I highly recommend the Plantronics Saiv 8220 – Polycom. They all have been tested to work with all Polycom VVX phones.
Polycom VVX 250, VVX 350, VVX 401, VVX 411, VVX 450: These are the newest Polycom VVX phones. Equipped with 1 x RJ9 jack and 1 x USB port. So you can use either the RJ9 port and USB port. I recommend headsets like Plantronics HW540-Poly or Plantronics HW510-Poly. If you want wireless, look at the Plantronics CS540-Polycom . All these headset have been tested and certified to work with Polycom VVX phones. If you’re on a tight budget, you can also use something like the Jabra Biz 1500 mono USB headset for only $89. For a noisy, busy office, look at the Jabra Evolve 75 USB wireless headset with active noise canceling (ANC) technology to block out unwanted noise in the office and it has the best sound quality of all the headsets we carry.
Polycom VVX 500/501: This Polycom phone is equipped with 1 x RJ9 jack and 2 x USB ports. So you can use either the RJ9 headsets mentioned above or the Plantronics HW540-POLY or a USB headset like Plantronics C710 USB Headset . Looking for something more affordable, look at the the Plantronics Blackwire C3215. Polycom VVX 500 does not support Bluetooth directly. So if you want to use a Bluetooth wireless headset, you will need Plantronics Voyager Legend UC Bluetooth Headset B235 , which includes a Bluetooth USB dongle that provide the Bluetooth wireless function.
Polycom VVX 600/601, VVX 1500: These Polycom phones has 1 x RJ9 headset jack, 2 x USB ports and it’s also Bluetooth enabled. So you can use all the headsets from the above models PLUS you can use any Bluetooth enable headset. I would recommend staying with the higher end Bluetooth headsets like the Jabra EVOLVE 65 UC Mono USB Bluetooth Headset or the Plantronics Voyager Focus UC Bluetooth Wireless. The only draw back with using Bluetooth is the roaming range, typically only 30ft. A few up to 100-300ft. If you want wireless and need greater range, I would use the Plantronics CS540 Wireless Headset with DECT 6.0 technology that provides 350ft wireless range.
For all the VVX phones, EHS (Electronic Hook Switch) remote answer cable is also available for EHS compatible wireless headsets. see our dedicated Polycom Headset page for more details or simply call one of our headset specialists at 877-999-3838.
When it’s fully charged, the Plantronics CS540 battery will provide up to 6 hours of talk time. But it will be reduced when operating in wideband mode or if the headset is used consistently at a far distance from the base. A beeping Low Battery Warning will sound If you are on a call and the headset battery is low, you will hear a repeated beep every 15 seconds notifying you the the battery is running out. you will hear three low beeps if the battery is critically low. You should hang-up recharge the battery right away. If you’re constantly running out of battery during a call, you probably need to replace the battery with a new CS540 battery. or if your work requires extended calls on a regular basis. switch to the Plantronics CS545-XD model. The CS540-XD model allows “unlimited” talk time. In the middle of the call, you can hot-swap out the battery when it becomes low with a fully charged one that’s included in the CS545-XD headset package.
To replace a Plantronics CS540 Battery:
- Slide the battery cover off and remove it from the headset.
- Pull the battery out of the attachment clip.
- Grasp the battery connector and disconnect from the headset.
- Plug the new battery to the battery connector.
- Once connected, slide the battery into place.
- Slide the cover back on and push it into place.
when the battery is fully charged the Plantronics CS510 or CS520 will provide up to 8 hours of talk time. Talk time will be reduced when operating in wideband mode or if the wireless headset is always used from long distances from the phone. If the battery is low, it will beep every 15 sec, telling you that battery is running low. If you are constantly running out of battery because of your job, you should consider switching to the Plantronics CS510-XD Wireless Headset System instead, which has the hot-swap-able battery so you’re “never” run out of battery during the course of a long phone call.
Below are instructions on how to swap out a CS510 or CS520 battery:
1. Use fingernail to lift off and flip open battery door.
2. Use hook end of tool to hook battery wires and pull toward open battery door until battery moves out from behind post.
3. Once battery is removed, gently disconnect battery connector. do not pull hard.
4. Close door so that it is flush with headset.
5. Using the “Y” end of the tool, press the battery backwards and away from battery door until the left corner of the battery tucks under the post in the battery compartment. Tuck all of the battery wires and connectors into the battery compartment.
6. Close door so that it is flush with headset.
Plantronics CS50/Plantronics CS55:
The Plantronics CS55 and Plantronics CS50 headsets require a 20 minute charge for partial functionality and 3 hours for a complete charge. To charge these headsets, simply slide them into the charging base and be sure that the amber light (on the left side of the base) begins flashing. When the amber light becomes solid, the headset is fully charged.
If your headset does not turn on (no green light), then your battery has no charge.
Place your headset on the charging base, and look for the base’s amber light. If the amber light blinks, then your headset needs to charge. When the headset is fully charged, the amber light will become solid. If, after a full day, the amber light continues to blink, it may indicate a charging problem with the battery.
If your headset never fully charges, or if your fully charged headset gives less than 8 hours of talk time, then your Plantronics CS50/CS55 battery may need to be replaced. .
To replace the battery:
1) Remove any ear loops or headbands from the headset.
2) Locate the two sets of grooves on the sides of the headset. Squeeze them both and pull outward to remove the battery door. (Occasionally, these battery doors stick. You may need to pull or wiggle with considerable force.)
3) Beneath the battery door, you will see a rectangular battery attached to the headset with two white plastic connecters. Slide these connectors apart to detach the battery.
4) If you have a replacement battery, attach it by clicking the two white plastic connectors together. Then reassemble the headset by replacing the battery door. Reattach any ear loops or headbands.
The SupraPlus Wireless headsets, Plantronics CS351N and Plantronics CS361N require a 20 minute charge for partial functionality and 3 hours for a complete charge. To charge these headsets, simply slide them into the charging base and be sure that the amber light (on the left side of the base) begins flashing. When the amber light becomes solid, the headset is fully charged.
If your headset does not fully charge, or if your fully charged headset gives less than 8 hours of talk time, then your Plantronics CS351/CS361 battery may need to be replaced. .
The Plantronics CS70N headset needs 20 minutes for a partial charge and 3 hours for a complete charge. To charge the Plantronics CS70/CS70N, simply slide it into the charging base with the microphone pointing towards the right (you’re right when you’re facing the base). The amber light will flash while charging and become solid after a full charge.
The Plantronics 510SL headsets must be charged for one hour to receive a partial charge and 3 hours for a full charge. T he light on the Voyager 510 headset (located near the microphone) will flash red while charging and become solid blue when the headset is fully charged.
When the headset battery is running low, an audible warning will be heard through the headset as a single beep repeating every 20 seconds. The headset Status Indicator will also flash red when the battery needs to be recharged. You should charge the headset immediately.
All of these wireless headsets use rechargeable lithium ion batteries that last for up to 500 full charging cycles. Batteries for the CS models can be ordered individually and replaced, but the Plantronics Voyager 510 battery is built into the unit and cannot be replaced.
Headsets for both desk phone and computer (and cell phone)
With the increasing number of software that communicates over the internet (VoIP softphones), such as Skype, Microsoft Lync, Skype for Business, etc, this is one of our most common questions we get from our customers. “do you have a headset that will work both with a desk phone and a computer?” The answer is YES! Here are few of our top rated dual connectivity headsets, both in the corded and wireless models.
The Jabra Link 860 is an amplifier that can be attach and toggled back and forth between a PC and a desktop telephone. It comes with a USB cable that connects to a computer as wells an office phone. You can switch between and computer and deskphone by a flick of a switch on the Jabra Link 860, it’s that simple.
This is Plantronics version. The Plantronics MDA480 provides a switch between PC computer and your desktop phone such as Cisco, Avaya, Polycom, etc. Compatible with all major desk office phone. The MDA480 comes with a USB cable, a Plantronics DA80 USB Audio Processor with a Quick Disconnect (QD) connection to attach with any PLANTRONICS H-SERIES HEADSET. When attached to the PC, it’s compatible with most major soft phones from Microsoft, Avaya, and Cisco.
Plantronics Savi 8220 Wireless Headset Binaural Savi 8200 series (deskphone, PC, cell phone) <= My pick
The Plantronics Savi 8220 is the newest of the multi-connectivity wireless headset. It’s also the most advanced headset Plantronics has ever engineered. It has the ANC “active noise canceling” in the speakers to block out the noise in the office, so you can focus. No other Plantronics desk phone headset has this feature until now. Like the other wireless headsets, is has the noise canceling microphone to block out the noise for your caller on the other end. In addition, when fully charged, the battery can last up to 13 hours on a single call (50 hours of standby time). You can travel up to 590 ft in the perfect environment. When we tested, we go about 150ft in our office since we have many walls, machines and cubicles. It has soft leather ear pads so it feels very comfortable for all day wear. Solid construction, it doesn’t feel like it’s going to fall apart for many years to come. Like the other Plantronics Savi models, you an easily switch between your desk phone, computer and mobile phone with a press of the button on the base. Of course also listen to stereo music when you’re not on the phone. This headset is by far my favorite of all the ones I tested. You can go HERE to ORDER
Plantronics Savi W740 Wireless Headset 700 Series (deskphone, PC, cell phone)
The Plantronics Savi W740 wireless headset is my favorite and the one I use in my office. It’s a “triple connectivity” wireless headset. It not only attach to your desk phone, it can also attaches to your computer (via USB cable) and smartphone, like a Apple iPhone (via Bluetooth). So when you’re in the office, you can use the same wireless headset for your deskphone, computer or cell phone – without having to switch headsets. The only catch is that you cannot take the wireless headset with you and use it in your car. The wireless headset itself is not Bluetooth. the Bluetooth signal comes from the base of the Savi W740, not the headset. Also, you must leave your cell phone near the base for the wireless headset to work (Bluetooth only has a 30ft range). It can be customized for different ring tones so when your phone (deskphone, softphone, or cell phone) rings, so when the phone rings, you know which one is ringing when you’re away from your desk. In addition, you can also record your telephone calls with the Plantronics Savi series wireless headset. See our Blog HERE about wireless headset recording.
Jabra Engage 65 Mono Wireless Headset System (deskphone & PC only)
Jabra Engage 65 Mono is a replacement of the Jabra Pro 9450. Offering dual connectivity, improved wireless range on up to 490ft. It attaches to both office phone and a PC (via USB port). You can switch between deskp hone and computer using the buttons on top of the Jabra Engage 65 base and answer/end calls either from same base or from the headset, which gives you diversity on use of it. When fully charged, the headset has 13 hours of talk time, 52 hours of standby. Enough the get you through any business day without needing to re-charge. It has all the features you would expect from a wireless office headset – noise canceling microphone, 400ft range, multiple wearing styles, and digital signal processing. Go HERE to ORDER
Jabra Engage 75 Mono Wireless Headset (deskphone, PC, cell phone)
The Jabra Engage 75 is my second favorite. Like the Plantronics Savi series, it’s also a “triple connectivity” wireless headset, it comes with all the cables to connect to desk phone, computer and a cell phone via Bluetooth from the base. In addition, it has a touch screen display that will show you the current connection, Making it very user friendly. It has state of the art noise blackout technology to reduce background noise in the office. The audio transmission is digitally encrypted for secure conversation. Like the Plantronics Savi, the Bluetooth signal is also from the base, so you cannot take the headset with you and use it as a Bluetooth headset. Like the Plantronics Savi 700 series, you can also use the Jabra Engage 75 to record telephone calls. Go HERE to ORDER. Also see instructions Here on How To Record Telephone Calls with a Plantronics Wireless Headset
VXi V200 Wireless Headset for Phone and PC.. only $149 (most affordable)
A new addition to the options is the VXi V200, this is the most affordable headset that allows you to be used with your desk phone and computer. Convertible style, so can be worn over the head, over the ear or behind the neck, styles included with the headset makes this one really respectful option on a wireless headset for being used not only with your desk phone, but with your computer as well. GO Here to Order
There are few more models, but not possible to mentioned them all. But these are the top rated headsets for desk phone and computer. Call our headset experts at 877-999-3838 if you have any questions regarding these headsets or any other Plantronics or Jabra headsets
The Best Headsets For Office Business Phone 2019
One of the most important devices for any professional or office workers are good headsets for business that provides clear sound and can be used on the go. Many employees throughout the world rely on headsets for their work which is why knowing which headsets for business Phone you should buy is rather important. Picking the right Bluetooth headset for business might seem hard on your own but we’re here to make it as easy as possible. We’ve reviewed all the top headsets for business Phone and singled out the best headsets for business phone based on multiple factors including sound quality, noise cancellation, battery life, range, and comfort.
Plantronics is a well-known headset brand that has been producing top of the line headsets for business for years. Plantronics EncorePro HW540 is by far one of the best headsets for business phone in due to its versatility, quality, and durability. The Plantronics EncorePro HW540 is one of the easiest headsets to use as well as being the first 3-in-1 headset from Plantronics.
You can rotate the headset through different configurations to find the configuration the best suits you. This means you don’t have to decide what kind of headset you want before buying ensuring a more stable and secure fit.
The Plantronics EncorePro HW540 deliver clear sound and comes with a noise cancellation as well as flexible microphone making it perfect for office and on-the-go use. The Plantronics EncorePro HW540 is the best business headset and is available at an affordable price Here.
The Plantronics HW710 is another business headset to make it on our list of the best headsets for business phone use simply because of its light weight yet durable design and clear sound quality. The Plantronics HW710 uses mono sound over stereo which is a great move for those who intend use this headset in an office environment.
Using the leatherette ear cushions and wideband technology, this corded headset offers superior sound quality whereas the retractable microphone ensures clear audio quality to make sure your clients never miss a word you say.
What makes the Plantronics HW710 stand out is its design that was made with office use in mind. This headset lets you keep one ear open so that you can hear what your client is saying while keeping up with what your supervisor or anyone else is saying. Thanks to the telescopic noise canceling microphone you don’t have to worry about any noise from your surrounding interrupting your conversation with your client. The Plantronics HW710 is one of the best headsets which you can buy Here.
Jabra is one of the finest providers of headsets for business geared towards the working class. Almost all Jabra headsets have impeccable noise cancellation technology but the Jabra Biz 2400 II Duo takes it a step further.
The Jabra Biz 2400 II Duo is designed for office and call center use with a focus on delivering the most noise free experience possible. The leatherette-covered earpieces rest on-the-ears to provide maximum comfort whereas the built-in Kevlar-reinforced cables ensure long term use. What set’s the Jabra Biz 2400 II Duo apart from its competitors is its extremely light weight and uses Jabra’s ultra-noise-cancellation which is the best in its class. You can buy the Jabra Biz 2400 II Duo Here.
If you’re looking for an alternative for the Jabra Biz 2400 II Duo for contact center employees and agents then the Jabra Biz 2300 is by far the best choice available. The Jabra Biz 2300 is designed to last and handle the high-performance environment of contact centers which results in fewer headset replacements while delivering HD audio output.
The Kevlar-reinforced cord is lightweight yet durable and spins a whole 360 degrees as well as having replaceable ear cuffs. In a call center, there are multiple people talking and it’s easy for all the noise to reduce the clarity of your own sound as well as making it harder to hear what the customer is saying.
The Jabra Biz 2300 uses HD voice technology to make sure you hear what you customer is saying clearly whereas “air shock” noise canceling microphone filters out any sharp noise like breathing and popping to give your customer a seamless experience. You can buy the Jabra Biz 2300 Here.
The Plantronics CS540 Wireless Headset offers a lot of quality features that make it a great choice for office use. It provides the user a connection range up to 120m which is comparatively better than the majority of its competitors including those on this best headset for business list. The CS540 is a convertible monaural DECT headset which has easy to use controls, has clear sound output and packs enhanced noise cancellation technology to make it an overall great headset for office use.
Depending on your preference, the Plantronics CS540 Wireless Headset can be worn over the ear or over the head to provide a secure and comfortable fit making it perfect for use while on the go. You can buy the Plantronics CS540 Wireless Headset Here.
6. Plantronics Savi 8220 Wireless Headset Binaural – my pick
If you’re looking for a stylish, portable and long lasting headset for business then the Plantronics Savi 8220 Wireless Headset is definitely worth a shot. The Plantronics Savi 8220 is one of the sleekest and stylish headsets for business on this list as well as having a variety of features like “active noise canceling” speakers that make it such a great choice for business with lot of noise.
Besides being one of the lightest wireless headsets for business available, it also has superior DECT 6.0 technology eliminates interference to make sure the sound quality remain consistent. The noise canceling microphone filters out back noises to deliver a seamless audio quality to your clients making it perfect for use while you travel. Additionally, since the batteries can be replaced in the middle of a call you don’t have to worry about having to hang up. You can buy the Plantronics Savi 8220 Wireless Headset at lowest price Here.
The Plantronics CS510 Wireless Headset is one of the finest DECT technology headsets that can provide crystal clear technology without being affected by Wi-Fi or other radio signals. The Plantronics CS510 is a lightweight business headset that provides up to 350 feet of hands-free operation as well as having a replaceable battery that lasts a long time.
What makes the Plantronics CS510 such a great choice is its ability to detect sound levels above 118 dBA that it eliminates using it anti-startle technology that cancels out all sudden increases in noise even those caused by a fluctuation in signals. This headset uses wideband audio technology and enhanced DSP to ensure clear audio for both the client and agent. You can buy the Plantronics CS510 Wireless Headset Here.
Utilizing a Bluetooth cordless headset enables lots of benefits in your frantic office VoIP soft phone environment. Bluetooth makes life hassle-free by removing the need for a telephone cord which limits your mobility in the office. Because of this, you can move openly in your space or workplace as well as multitask such as typing on your computer or searching for a file while chatting on your phone. That’s why it’s important to find Bluetooth headsets with the best sound quality to increase work mobility and efficiency. [Read more…]
Plantronics CS540 Wireless Headset Setup and Troubleshooting
For product information or order a Plantronics CS540 go HERE instead
Q. What are the controls on the Plantronics CS540 Wireless Headset?
To increase the volume, press the volume button up (down if wearing headset on your left ear).
To decrease the volume press the volume button down (up if wearing headset on your left ear).
To mute/un-mute the headset, push in the volume/mute button.
To place, answer, or end a call, briefly press the call button.
Headset Indicator Light Flashes white when in use.
Q. I hear an echo in my CS540 headset. How do I fix this?
Try any of the following:
Lower the listening volume on the phone.
If the issue persists, lower the transmit volume on the base. For most telephones, the correct setting is 3.
If the audio level is too low in this position, adjust the headset volume control to increase the headset speaker volume.
If your speaking volume is too low for your listener in this position, adjust the position of the headset to make sure the microphone is two finger’s width from the corner of your mouth.
Note If you don’t hear an echo but your callers report an echo, adjust the configuration switch. The most commonly used position is “A”.
Q. I hear static when using the CS540. How do I fix this?
- Make sure there is at least 12 inches between your base and your computer, and 6 inches between your base and your telephone.
You may hear static as your headset is going out of range; move closer to the base.
Q. I don’t hear a dial tone in the CS540 headset. What should I do?
- Press the call control button to see if you hear a beep in the headset. If you do not hear a beep, try charging your headset. If you do hear a beep, the headset may no longer be linked to the base. Try re-subscribing the headset to the base.
If the problem persists, ensure the phone is off the hook. If using a handset lifter, make sure the lifter is lifting the handset completely off the hook.
If the problem still not fixed, pick up your handset and verify that you can hear a dial tone. If you do hear a dial tone on your handset, adjust the configuration switch on the base. If you do not hear a dial tone on your handset, then contact your company’s telecommunications department.
Q. How do I know when the CS540 battery is low?
If you are on a call and the headset battery is critically low, you will hear a repeated single beeps every seconds indicating the battery is low. You should recharge the CS540 wireless headset immediately.
If you are not on a call and press the call button, you will hear three low tones if the battery is critically low. You should recharge the headset immediately.
Plantronics CS540 has a user replaceable battery. To ensure replacement batteries meet Plantronics high quality standards and for optimal performance, use only OEM replacement batteries by Plantronics.
With a single full charge, the CS540 will provide up to 6 hours of talk time. Talk time will be reduced when operating in wideband mode or if the headset is used consistently a far distance from the base.
Q. How do I change the headset battery on the CS540?
Slide the battery cover off and remove it from the headset. Pull the battery out of the attachment clip. Grasp the battery connector and disconnect from the headset.
To install a new battery:
- Plug the new battery to the battery connector.
- Once connected, slide the battery into place.
- Slide the cover back on and push it into place.
Q. How do I adjust the CS540 so it fits correctly?
Plantronics CS540 wireless headset comes configured for your right ear with a pre-installed small ear tip and medium ear loop. You can also configure your headset for your left ear, install a different sized earloop, earbud with this ear loop and earbud kit, or install the headband.
Changing the Headset Configuration
Gently pull the ear tip from the headset. Rotate the ear loop down 90°. If feel resistance when rotating the ear loop downwards; this is normal.
To wear the headset on the right ear but with a different size ear loop or ear tip, select the size you want and reinstall in reverse order as shown. Be sure the notch in the ear tip faces the microphone.
Using the Plantronics CS540 on the Left Ear
Align the ear loop as shown and insert it onto the headset. Be sure the ear loop is flat against the headset and rotate the ear loop up 90°.
Align the ear tip with the notch facing the microphone as shown. Press on to attach.
Using the CS540 with Over the Head Headband
The headset can be rotated for wearing on the left ear or right ear.
Before installing the headband, remove the ear tip and ear loop from the headset.
Hold the headband so it is aligned to receive the headset as shown and insert the headset into the headband.
Rotate the headset up.
To optimize the position of the headset, push the headset in so the microphone is close to the corner of your mouth.
When you wear the headset, the microphone should rest as close to your cheek as possible without touching it. the microphone can be adjusted inward by the pivoting earpiece to optimize the position of the headset.
Holding the piece of the headset, push it in and back towards your ear to allow the pivoting earpiece to bring the microphone close to your mouth. As the base of your headset moves backwards, you will feel soft clicks until the microphone rests close to your cheek.
Finding the right office VoIP headphones is one of the most important things that every professional businessman will need. Choosing the right headsets for desk phones that provide clear audio and can be used on the go is extremely important if you want to maintain high standards and look professional. Choosing a headset for desk phone might seem like a straightforward process but seeing the number of choices available it can easily become a daunting task. To help you find the best wired and wireless headsets for business, we’ve reviewed the top models for you so that you can choose the one that fits your needs.
When it comes to audio quality and long-range connectivity, the Jabra Engage 75 Wireless Headset System is second to none. The Jabra Engage 75 offers high quality and clear audio sound and can connect with your 2 smartphone, desk phone, and 2 soft phone (5 devices total) as well as letting you seamlessly switch between each three using the stylish touchscreen display. When the battery is fully charged, it has 13 hours of talk time. In additional, it’s also softp hone certified for Microsoft Skype for Business. It offers just the right balance of practicality and functions while making sure to look stylish to add more appeal to your office environment.
Using the reliable DECT technology, you can stay connected with the headset up to 490 feet so that you don’t have to worry about any untimely disconnections or static when moving around the office. AS long as battery life is concerned, the Jabra Engage 75 offers a stunning 10 hours of talk time along with static free audio making it one of the top office headsets in 2018. Click HERE for more details and to order
The Jabra Pro 920 is a more affordable alternative to the Jabra Pro 9470 but in some cases can be more practical to use than the former. It offers crystal clear audio which is something all headsets from the Jabra Pro series have in common but what makes it standout is the ergonomic design and noise canceling features. It doesn’t offer as much long-range connectivity as the Jabra Pro 9470 but still manages to provide an impressive 375 feet without there being any distortions or static in the sound quality.
It has 3 wearing styles Headband, Earhook, and Neckband so that you can use it the way you want. The noise canceling background removes any background noises so that no one can hear what’s going on in your surroundings. Overall, the Jabra Pro 920 offers great value at a great price. Click HERE for more details and to order
If you’re looking for headsets that you can use in the office with desk phones and use them on the go, then the Plantronics Voyager 8200 is definitely worth your time. This is a Bluetooth headset that easily pairs up with almost any Bluetooth device allowing great flexibility and giving you a variety of options on how to use it. A great feature of the Plantronics Voyager 8200 is that it announces the name of the person calling you so that you can use the on-headset buttons to answer the call without having to look at your phone.
These are the only boomless and dual-paired microphones on the market and they make full use of this state of the art technology. Thanks to the omnidirectional microphones with advanced noise canceling, your voice will sound clearer than ever before while minimizing any background noises. Click HERE to Order and more for more details.
Plantronics Savi 8220 Wireless Headset <= my pick
Plantronics has a reputation for providing high quality and state of the art office headset and the Plantronics Savi 8220 is no exception. This wireless headset offers all the features you’ll need in a high-quality headset. What makes it stand out is the fact that it can connect to a computer and any other device at the same time making it a must have for anyone that likes to multitask. With HD stereo Hi-Fi sound quality, active noise cancellation for the super noisy office, these are perfect for answering calls on your desk phone and enjoying multimedia on the computer as well as answering any mobile phone calls via Bluetooth. Super long range, up to 590 feet! 13 hours of talk time. This headset has it all! Click HERE for more details and to place an order
One look at the Plantronics HW510 EncorePro 510 and you can tell that this headphone was made to be used in call centers. With a single ear over-the-head design, these are comfortable to wear and provide high quality and crystal clear audio while the mic provides noise canceling input making his the best headset for any call centers that want to give their callers the best experience. This headset is made to last, thanks to the Laser welded construction and metal joints, these headphones will last you a long time while delivering unmatched performance. Go here to order
A comfortable design and affordable price, this is the headset that every office worker needs to have. This headset was made with the typical office worker in mind. If you’re just looking for a high-quality headset that can help you take calls and provide clear audio and reliable long lasting use, then the Plantronics HW520 EncorePro is definitely worth your time.
Unlike many other headsets on this list, the Plantronics HW520 EncorePro doesn’t have any extravagant features and offers the minimal functions of a headset whereas the heavy duty construction provides long-lasting use. Thanks to the adjustable fit you can wear it the way you want whereas the SoundGuard technology prevents any noise spikes and listening fatigue for hours of use. Go HERE for more details
The Jabra Biz 2400 II is superficially designed to be used with desk phones and offers unrivaled performance and comfort. It can be worn in 3 different styles and comes with ear hook, behind the neckband along with an over-the-head headband.
This Jabra Biz 2400 is 40% lighter than other headsets in this category and provides ultra-noise cancellation to make sure the only thing the receiver hears is your voice. The 360-degree swiveling boom mic can be adjusted in any position you want whereas the larger leatherette ear cushions make sure that you don’t feel uncomfortable even after hours of use. These are ideal for any work environment and call centers.
- Multi device support: PC, desk and now mobile phone
- Easily switch between and mix audio across devices
- Wideband audio support for desk phone and PC
- Intelligently reconnect to mobile phone when in range
- New convertible headset (3 wearing styles)
- Unlimited talk time with hot swappable battery
- Lightest DECT headset in the market (21 grams)
- Elegant magnetic docking and instant mute
- Synchronized call presence across all three connected devices
- Automatically subscribe a new headset simply by docking into base
- Up to 3 guest headsets can now stay on through multiple calls
Q. How is possible the talk time be “unlimited”?
The new Plantronics Savi W740 features a hot swappable battery that can provide the user with unlimited talk time. The Savi W740 has a series of accessory options to provide this functionality. W740 can give up to 7 hours of talk time on a single charge which is sufficient for the majority of users.
Q. Can I use my existing Savi Office headset tops on the new Savi W740 base?
A firmware update will be made available for the Savi Office headsets via the Plantronics.com support site so they are fully operational with the Savi W740 bases. It will also be possible to use the new Savi W740 headset on the current Savi Office base.
Q. What is audio benefit of wideband over narrowband?
the traditional desktop office phones are limited in their audio bandwidth (300 to 3.6KHz). As a comparison the human voice has a bandwidth of approximately 100 to 5KHz so the very low and high voice frequencies are lost making you sound less natural. More modern telephones such as IP desk phones and PC soft phones enable a much wider range of voice frequencies to be transmitted and received. Current mobile phones in the market only support narrowband audio.
Q. What is adaptive power and why is it a benefit in the office?
DECT 6.0 technology can give you a range up to 350 ft. in the office environment, but there is a limit to the number of concurrent users and this is called “user density”. The adaptive power feature detects how far you are from the base unit and turns the DECT radio power down to match your distance. Therefore the closer to the base unit the less radio power is emitted. This has two benefits, you can have more DECT users in the same area (better user density) and the headset uses less battery power thus improving talk and standby time.
Q. What do I do when I get Battery Low Level warning?
A. First, check your battery level – two way to check your battery level:
1) Check the status using the system Tray Icon on your PC – With Plantronics software installed, a headset icon will displaying battery status. A warning will be issued if your headset’s battery is low.
2) Check the status using the Base – When the system is idle, short press the base subscription button once to get feedback on the headset battery level. The computer, mobile and desk phone button LED’s will light up, indicating your headset battery level.
Q. How do I fix the echo in my Plantronics W740 wireless headset?
A. Wireless Headset echo is very common and it’s a simple adjustment fix. Depending on your telephone’s original volume, you will need to fine tune your wireless headset. with any one of the following steps:
1) For most telephones the correct setting is position 3 ( you can try other settings if still doesn’t work)
2) If the audio level is too low, increase the headset volume. If your speaking volume is too low for your listener, adjust the position of the headset to make sure the microphone is as close as possible to your mouth.
3) On the Plantronics W740 Savi base, lower the speaking and/or listening volume to a level where it no longer echo’s.
4) Adjust the configuration switch on the base until a dial tone is heard. The default A works for most phones.
- Q. I don’t hear a dial tone in my Plantronics Savi W740?
If you don’t hear a dial-tone, try any of these following adjustments:
Make sure your headset is fully charged (charge your new headset overnight before using)
Make sure your headset is subscribed to the base if you have spare or new headset.
On the base of the W740, Press the base desk phone button (see below):
Press the call control button on the headset to open the audio link from the headset to the device (see picture below):
- Make sure the handset lifter is lifting the handset high enough to operate the hookswitch – adjust the height setting if necessary.
Change the configuration switch on the base until a dial tone is heard. The default A works for most phones – but not always.
Fine tune the Savi W740 headset volume level with the headset call control button. If the wireless headset volume is still too low, adjust the desk phone listening volume on the base.
Q. My Plantronics Savi W740 sound is distorted, what do I do?
A. Try any of the following:
If your telephone has a volume control, lower it until the distortion disappears.
On the Savi W740 base, turn down the out-going and/or listening volume. For most telephones the setting is position 3 (but not always)
If the distortion is still present, adjust the headset volume control to lower the headset speaker volume.
Check and make sure there is 12 inches between your base and your computer (or other electronic device such as an electronic calculator), and 6 inches between your base and telephone
Q. How do I set the wireless headset range of my Plantronics W740 and why do I need to change it?
- Changing the range setting can help with your wireless headset audio quality, improve user density (more wireless headsets in the same office) or restrict range of users. The distance range settings are define as:
High Range – Up to 350 feet
Medium Range – Up to 150 feet
Low Range – Up to 50 feet
Note: If you frequently use your W740 away from your base, you may experience a decrease in talk time due to the extra battery power it requires to communicate with the base.
With the system not in use, press the subscription (1) and desk phone (2) buttons simultaneously for 3 seconds. The desk phone button flashes green for high range.
To change to medium range setting, press the subscription button again for 3 seconds. The desk phone button flashes yellow.
To change to the low range setting, press the subscription button again for 3 seconds. The desk phone button flashes red.
Q. How do I set W740 with my Bluetooth device like my cell phone?
A. Your Bluetooth enable cell phone can be paired to multiple Bluetooth headsets, but it can only be used with one device at a time. The following are instructions for pairing your cell phone to the base.
Press down and hold the Bluetooth pairing button for 4 seconds on the Savi base until the indicator light flashes red and blue. The base will remain in this mode for 10 minutes. If it goes off, you will need to press it again.
Place the Bluetooth device into search mode. Select Savi 7xx from the list of found devices.
When prompted, type “0000” as the passcode
The Bluetooth indicator LED on the Savi W740 base will turn solid blue when the base has an active connection with the Bluetooth device.
Working in a office with several employees can be a difficult task. The constant office chatter makes it difficult when you’re on the phone. Fortunately there are plenty of headphones that will help filter out majority of the background noise. I’m almost certain that majority of people have heard the phrase “noise canceling.” Generally speaking, that is referring to the microphones ability to filter out noise for the user on the other end of the phone. Below you will find a small list of headsets are great at filtering out that background noise. As a bonus I will include a couple of headphones that filter out noise through the microphone and the noise through the earphones! Some of the headsets will have passive/active noise canceling earphones.
Let us start with the noise canceling microphone only category. Note, all of these headsets come with a superb noise canceling microphone. All corded headsets require a bottom cable or an amplifier to work with your device.
Like I said above, this has an excellent noise canceling microphone. But in addition, you have high def audio, plush leatherette ear cushions, and very sturdy construction. This CORDED binaural (covers both ears) headphone has a little passive noise canceling (think of resting earphones over your ears without any sound playing). The microphone is a bit unique, it sits just below the base of the earphone to avoid any possible interference with your peripheral vision. You can also extend the microphone to the perfect distance to your mouth. With all of that said, if you’re in a very loud environment that has close quarters or no partitions, you’ll probably want to opt for something with active noise canceling. Great headphone for mild office chatter. Requires a bottom cable or amplifier, comes with a manufacturers 2 year warranty. Click here to buy now.
This is the newest wireless headphone on the market. Similar to the above, if you’re in a mild to moderately noisy environment, this dual eared wireless headset will be an awesome choice. This monster comes out of the box with a massive 490ft wireless range, 13 hours of talk time, and advanced noise canceling microphone. The awesome part of this headphone is, you can even plug it into your computer at the same time as your desk phone, allowing you to switch between calls on your landline and soft phone applications. This headphone is certified for Microsoft Skype for Business so chat away, or just enjoy some YouTube or stream some Spotify. It runs on DECT technology like many other wireless headphones, but this uses DECT Security Step C & using FIPS approved algorithms for key generation, payload encryption and authentication. It is the most secure headset on the market. Like I said this headphone is among the line of the newest and best technology by Jabra. Comes with a manufacturer’s 1 year warranty. Click here to buy.
The newest technology got even better. This binaural wireless headset boasts all the same features of the Engage 65 plus more. You will still have the incredible range, talk time, and advanced noise canceling microphone, etc. The key differences between this headset and the Engage 65 is the ability to connect to even more devices and a touch screen base. The Engage 75 can connect 5 devices at the same time. Yes you read that right. 5 devices. You can connect 2 USB, 2 Bluetooth, and 1 desk phone. Now, I don’t know why you would need to connect this many devices, but I guess it’s good to know that you can. Comes with a manufacturer’s 1 year warranty. Click here to buy.
Noise canceling earphones and microphone:
For extremely loud environments here we have a dual ear circumaural corded headset. These headphones were designed to be used in very loud environments, from aircraft carriers to the New York Stock Exchange. They have 22dB of noise reduction through the ear cups and 20dB through the microphone. These headphones are exceedingly durable. The cables are resistant to UV, and oils and solvents, and will stand up to extreme temperatures while remaining to be flexible. If you’re in a call center environment or have really loud background noise, this is the best corded noise canceling headset. This is a corded headset so you will need a bottom cable or an amplifier. Comes with a manufacturers 2 year warranty. Click here to buy now.
This wireless Bluetooth headset would be great for a loud environment. It has active noise canceling in the ear phones as well as a noise canceling microphone. Not only is it very comfortable, but you can also pair it with another Bluetooth enabled device. Say for instance your cell phone rings, you could answer the call with the same headphone. It has soft plush ear cushions so you can wear them all day long. Generally speaking, these headsets were designed to be used with a computer and cell phone. However, we’re seeing that many people want to have a active noise canceling ANC (blocking noise through the earphones) headphone to be used with desk phones. Luckily there is a solution to that. You can pair this headphone with a PC/USB switch that will enable you to use this headset with a corded desk phone. You have about 12 hours of talk time and 150 ft wireless range from the Bluetooth dongle. There are many other subtle features you can read about here. Comes with a 1 year manufacturer’s warranty. Click here to buy now.
This Plantronics Savi 8220 headset is the newest wireless noise canceling headset by Plantronics. If you’re familiar with the Savi 700 series, the 8200 series is an improvement on them. You will have the same triple connectivity, desk phone, computer, cell phone. The great upside to this headset is the active noise cancellation (ANC) and the additional talk and standby time. No longer will you have to choose between a rugged corded headset or a Bluetooth only headset. This is the best of both worlds including 13 hours of talk time, and 590ft line of sight wireless range. This has an excellent noise canceling microphone, and is very comfortable. The Plantronics Savi 700 series was always a great headset, now it just got even better. It has the best noise canceling microphone of all the headsets in this list. Comes complete with a one year manufacturer’s warranty. Click HERE to buy now.
Last but not least we have the top of the line wireless that Plantronics makes. This headset is the newest addition to the noise canceling earphones/microphone headsets. This has a Omni directional boomless microphone, dual mode active noise canceling (ANC), and 20 hours of talk time. Like the Voyager Focus, you can use this headphone with your Bluetooth enabled devices and with your corded desk phone with the addition a PC/USB switch. When you’re not on the phone, you can enjoy up to 24 hours of streaming music, watching movies, etc. Another neat function is an open mic button which will allow you to listen to your surroundings when needed. So to sum this unit up, extremely powerful, comfortable, and unique. Comes with a 1 year manufacturer’s warranty. Click here to buy now.
This is a new edition to the Blackwire series. What makes this headset unique is that it has active noise canceling but it’s a corded USB headset. You don’t really find that anywhere else. The active noise canceling (ANC) is a great feature to have if you’re in a loud office. In addition to the noise canceling earphones, it has nice noise canceling boomless microphones. You can also enjoy listening to music using this Hi-Fi stereo headset. If you’re on a budget and also need noise canceling headset, this would be a nice option. Click here to buy now.
There are many other smaller features and details that you can read about by visiting our website. Before making your decision, or if you’re unsure about compatibility, feel free to contact us at.
877-999-3838 or 650-306-9768
or you can email me at Jimmy@headsetplus.com