Best Headsets for Noisy, Loud Office or Call Center, Reviews and Recommendations
Are you looking for a headset for a noisy office or loud call center with lots of people talking on the phone at the same time? Are you having problems concentrating on the phone and your caller because it’s so loud and noisy? This is a very common problem in a large call center or office where office workers are situated close to each other in cubicles.
HeadsetPlus.com have noise canceling headsets that could help you. Depending how loud is your “noisy office”, almost all the headsets nowadays have noise canceling microphones, so it eliminates most (about 60-80%) of the background noise for your “listener”, so the person on the other end of the phone call don’t pick up the background chatter. However, a noise canceling microphone does nothing to block out the noise for “you” when you’re on the phone. In order to “block out” all the office noise for you, you will need a binaural headset with double ear cups to cover both ears, here are some options:
Plantronics HW261N is adequate If your office is “not too noisy”, Small office with a room with only 5-6 people talking at the same time. The double speakers covers both ears and the foam ear cushions that can help eliminate “some” of your background noise, so you can focus more on the phone conversation. Go HERE to see more details
The Plantronics HW720 is the next model up from the HW261N. It has a larger ear cup and leatherette ear cushions to further reduce office noise. If you find the HW261N inadequate, the Plantronics HW720 is the next best headste to reduce noise in a noisy office. GO HERE to see more pictures and order the HW720
The next solution is to “enlarge” the ear-cup of the Plantronics HW261N by adding these Circumaural Leather Ear Cushions. see pic below:
Circumaural means the speakers “surrounds” or “encompasses” both ear to further help block out office noise. simply snap on these circumaural ear cushions onto the Plantronics HW261N. It will greatly improve concentration in the office while on the phone.
If your call center office is so loud with hundreds of people all talking at the same time. You might consider this SHR2083-01 headset instead. These are typically sold to workers working in an airport or the navy seaman on an US aircraft carrier. It blocks out 22dB of noise from the ear cup. It’s also very rugged to take any beating so it will last for many years longer than other headsets on the market. The only catch is that these headset are custom order headset and it’s not returnable, and it’s littler heavier compare to the others. Go HERE for more details or place an order. It’s by far my favorite if you are in a crowded office with lots of noise.
The newest addition from Plantronics, a nice Boomless headset, the Blackwire 7225 offers active noise canceling on a corded headset. Can be used directly with computers via USB and has built in mute light in the same port. The Blackwire 7225 offers Answer/End call, Mute, and volume controls built in to the headset by itself. Comes with its soft travel case for the easy transportation without harming the unit. The active noise canceling is highly recommended in really loud office spaces. The Hi Fi stereo sound is one of the best for listening music.
The Plantronics CS520 is a binuaral headset (with leatherette ear cushions) with speakers that cover both ears. It will help drown out most of the background noise in a normal office, depending on how loud your office is. In most office it’s adequate for most people. By simply having both ears cover and sound coming out of both speakers, it helps the office professional concentrate on the phone call. Go HERE for more details on the CS520. It does not have the ANC (active noise canceling) speakers the more advance wireless headsets below with noise block technology:
Plantronics Savi 8220 Binaural Wireless Headset <= my favorite wireless
In my opinion, this is the is best the wireless solution for a noisy office. The Plantronics Savi 8220 is a binaural (dual ear) wireless headset is compatible with almost all office desk phones – regardless of brand or model using the telephone’s “handset” jack. The Plantronics Savi 8220 speakers has Active Noise Canceling technology (similar to the Bose headphone) to eliminate most of the background unwanted office noise so you can focus on the call. The Savi 8220 boom microphone can be folded upwards so it becomes a quality stereo headphone when paired to a Bluetooth smartphone device such as an iPhone. Bear in mind, the Bluetooth is on the base of the Savi 8200 series. The headset itself is not Bluetooth. The headset use the latest DECT technology which has the range of up to 590ft (line of sight). When the battery is full, you can “talk” non-stop for 13 hours without running out of battery. 50 hours of standby time when not turned on. In addition, it comes with a USB cable for PC/computer/Mac connectivity so you can also use the same headset for computer use. For more details or to order Go HERE for call me, I can answer any questions you may have – John 650-306-9768.
The Plantronics Voyager 8200 UC is the newest addition to the Plantronics “noise canceling” family of headsets. When you add the Plantronics MDA220 to your deskphone, it becomes the most advance noise canceling wireless headset on the market for your office phone. It has the most advance active noise canceling speakers and a boom-less omni-directional microphone. Not only do you have noise canceling in the microphone, you have a dual mode active noise canceling (ANC) in the ear cups (speakers). Making the Voyager 8200 the most advance nose canceling wireless headset on the market today. It will drown out up to 90% of the background noise wherever you are. When you’re not on the phone. it becomes a awesome wireless Bluetooth stereo HD hi-fi headphone for music
If you have further questions on any of these headsets or how to connect these headsets to your phone, call HeadsetPlus.com at 877-999-3838 and ask for John.
The Best Headsets For Office Business Phone 2019
One of the most important devices for any professional or office workers are good headsets for business that provides clear sound and can be used on the go. Many employees throughout the world rely on headsets for their work which is why knowing which headsets for business Phone you should buy is rather important. Picking the right Bluetooth headset for business might seem hard on your own but we’re here to make it as easy as possible. We’ve reviewed all the top headsets for business Phone and singled out the best headsets for business phone based on multiple factors including sound quality, noise cancellation, battery life, range, and comfort.
Plantronics is a well-known headset brand that has been producing top of the line headsets for business for years. Plantronics EncorePro HW540 is by far one of the best headsets for business phone in due to its versatility, quality, and durability. The Plantronics EncorePro HW540 is one of the easiest headsets to use as well as being the first 3-in-1 headset from Plantronics.
You can rotate the headset through different configurations to find the configuration the best suits you. This means you don’t have to decide what kind of headset you want before buying ensuring a more stable and secure fit.
The Plantronics EncorePro HW540 deliver clear sound and comes with a noise cancellation as well as flexible microphone making it perfect for office and on-the-go use. The Plantronics EncorePro HW540 is the best business headset and is available at an affordable price Here.
The Plantronics HW710 is another business headset to make it on our list of the best headsets for business phone use simply because of its light weight yet durable design and clear sound quality. The Plantronics HW710 uses mono sound over stereo which is a great move for those who intend use this headset in an office environment.
Using the leatherette ear cushions and wideband technology, this corded headset offers superior sound quality whereas the retractable microphone ensures clear audio quality to make sure your clients never miss a word you say.
What makes the Plantronics HW710 stand out is its design that was made with office use in mind. This headset lets you keep one ear open so that you can hear what your client is saying while keeping up with what your supervisor or anyone else is saying. Thanks to the telescopic noise canceling microphone you don’t have to worry about any noise from your surrounding interrupting your conversation with your client. The Plantronics HW710 is one of the best headsets which you can buy Here.
Jabra is one of the finest providers of headsets for business geared towards the working class. Almost all Jabra headsets have impeccable noise cancellation technology but the Jabra Biz 2400 II Duo takes it a step further.
The Jabra Biz 2400 II Duo is designed for office and call center use with a focus on delivering the most noise free experience possible. The leatherette-covered earpieces rest on-the-ears to provide maximum comfort whereas the built-in Kevlar-reinforced cables ensure long term use. What set’s the Jabra Biz 2400 II Duo apart from its competitors is its extremely light weight and uses Jabra’s ultra-noise-cancellation which is the best in its class. You can buy the Jabra Biz 2400 II Duo Here.
If you’re looking for an alternative for the Jabra Biz 2400 II Duo for contact center employees and agents then the Jabra Biz 2300 is by far the best choice available. The Jabra Biz 2300 is designed to last and handle the high-performance environment of contact centers which results in fewer headset replacements while delivering HD audio output.
The Kevlar-reinforced cord is lightweight yet durable and spins a whole 360 degrees as well as having replaceable ear cuffs. In a call center, there are multiple people talking and it’s easy for all the noise to reduce the clarity of your own sound as well as making it harder to hear what the customer is saying.
The Jabra Biz 2300 uses HD voice technology to make sure you hear what you customer is saying clearly whereas “air shock” noise canceling microphone filters out any sharp noise like breathing and popping to give your customer a seamless experience. You can buy the Jabra Biz 2300 Here.
The Plantronics CS540 Wireless Headset offers a lot of quality features that make it a great choice for office use. It provides the user a connection range up to 120m which is comparatively better than the majority of its competitors including those on this best headset for business list. The CS540 is a convertible monaural DECT headset which has easy to use controls, has clear sound output and packs enhanced noise cancellation technology to make it an overall great headset for office use.
Depending on your preference, the Plantronics CS540 Wireless Headset can be worn over the ear or over the head to provide a secure and comfortable fit making it perfect for use while on the go. You can buy the Plantronics CS540 Wireless Headset Here.
6. Plantronics Savi 8220 Wireless Headset Binaural – my pick
If you’re looking for a stylish, portable and long lasting headset for business then the Plantronics Savi 8220 Wireless Headset is definitely worth a shot. The Plantronics Savi 8220 is one of the sleekest and stylish headsets for business on this list as well as having a variety of features like “active noise canceling” speakers that make it such a great choice for business with lot of noise.
Besides being one of the lightest wireless headsets for business available, it also has superior DECT 6.0 technology eliminates interference to make sure the sound quality remain consistent. The noise canceling microphone filters out back noises to deliver a seamless audio quality to your clients making it perfect for use while you travel. Additionally, since the batteries can be replaced in the middle of a call you don’t have to worry about having to hang up. You can buy the Plantronics Savi 8220 Wireless Headset at lowest price Here.
The Plantronics CS510 Wireless Headset is one of the finest DECT technology headsets that can provide crystal clear technology without being affected by Wi-Fi or other radio signals. The Plantronics CS510 is a lightweight business headset that provides up to 350 feet of hands-free operation as well as having a replaceable battery that lasts a long time.
What makes the Plantronics CS510 such a great choice is its ability to detect sound levels above 118 dBA that it eliminates using it anti-startle technology that cancels out all sudden increases in noise even those caused by a fluctuation in signals. This headset uses wideband audio technology and enhanced DSP to ensure clear audio for both the client and agent. You can buy the Plantronics CS510 Wireless Headset Here.
Finding the right office VoIP headphones is one of the most important things that every professional businessman will need. Choosing the right headsets for desk phones that provide clear audio and can be used on the go is extremely important if you want to maintain high standards and look professional. Choosing a headset for desk phone might seem like a straightforward process but seeing the number of choices available it can easily become a daunting task. To help you find the best wired and wireless headsets for business, we’ve reviewed the top models for you so that you can choose the one that fits your needs.
When it comes to audio quality and long-range connectivity, the Jabra Engage 75 Wireless Headset System is second to none. The Jabra Engage 75 offers high quality and clear audio sound and can connect with your 2 smartphone, desk phone, and 2 soft phone (5 devices total) as well as letting you seamlessly switch between each three using the stylish touchscreen display. When the battery is fully charged, it has 13 hours of talk time. In additional, it’s also softp hone certified for Microsoft Skype for Business. It offers just the right balance of practicality and functions while making sure to look stylish to add more appeal to your office environment.
Using the reliable DECT technology, you can stay connected with the headset up to 490 feet so that you don’t have to worry about any untimely disconnections or static when moving around the office. AS long as battery life is concerned, the Jabra Engage 75 offers a stunning 10 hours of talk time along with static free audio making it one of the top office headsets in 2018. Click HERE for more details and to order
The Jabra Pro 920 is a more affordable alternative to the Jabra Pro 9470 but in some cases can be more practical to use than the former. It offers crystal clear audio which is something all headsets from the Jabra Pro series have in common but what makes it standout is the ergonomic design and noise canceling features. It doesn’t offer as much long-range connectivity as the Jabra Pro 9470 but still manages to provide an impressive 375 feet without there being any distortions or static in the sound quality.
It has 3 wearing styles Headband, Earhook, and Neckband so that you can use it the way you want. The noise canceling background removes any background noises so that no one can hear what’s going on in your surroundings. Overall, the Jabra Pro 920 offers great value at a great price. Click HERE for more details and to order
If you’re looking for headsets that you can use in the office with desk phones and use them on the go, then the Plantronics Voyager 8200 is definitely worth your time. This is a Bluetooth headset that easily pairs up with almost any Bluetooth device allowing great flexibility and giving you a variety of options on how to use it. A great feature of the Plantronics Voyager 8200 is that it announces the name of the person calling you so that you can use the on-headset buttons to answer the call without having to look at your phone.
These are the only boomless and dual-paired microphones on the market and they make full use of this state of the art technology. Thanks to the omnidirectional microphones with advanced noise canceling, your voice will sound clearer than ever before while minimizing any background noises. Click HERE to Order and more for more details.
Plantronics Savi 8220 Wireless Headset <= my pick
Plantronics has a reputation for providing high quality and state of the art office headset and the Plantronics Savi 8220 is no exception. This wireless headset offers all the features you’ll need in a high-quality headset. What makes it stand out is the fact that it can connect to a computer and any other device at the same time making it a must have for anyone that likes to multitask. With HD stereo Hi-Fi sound quality, active noise cancellation for the super noisy office, these are perfect for answering calls on your desk phone and enjoying multimedia on the computer as well as answering any mobile phone calls via Bluetooth. Super long range, up to 590 feet! 13 hours of talk time. This headset has it all! Click HERE for more details and to place an order
One look at the Plantronics HW510 EncorePro 510 and you can tell that this headphone was made to be used in call centers. With a single ear over-the-head design, these are comfortable to wear and provide high quality and crystal clear audio while the mic provides noise canceling input making his the best headset for any call centers that want to give their callers the best experience. This headset is made to last, thanks to the Laser welded construction and metal joints, these headphones will last you a long time while delivering unmatched performance. Go here to order
A comfortable design and affordable price, this is the headset that every office worker needs to have. This headset was made with the typical office worker in mind. If you’re just looking for a high-quality headset that can help you take calls and provide clear audio and reliable long lasting use, then the Plantronics HW520 EncorePro is definitely worth your time.
Unlike many other headsets on this list, the Plantronics HW520 EncorePro doesn’t have any extravagant features and offers the minimal functions of a headset whereas the heavy duty construction provides long-lasting use. Thanks to the adjustable fit you can wear it the way you want whereas the SoundGuard technology prevents any noise spikes and listening fatigue for hours of use. Go HERE for more details
The Jabra Biz 2400 II is superficially designed to be used with desk phones and offers unrivaled performance and comfort. It can be worn in 3 different styles and comes with ear hook, behind the neckband along with an over-the-head headband.
This Jabra Biz 2400 is 40% lighter than other headsets in this category and provides ultra-noise cancellation to make sure the only thing the receiver hears is your voice. The 360-degree swiveling boom mic can be adjusted in any position you want whereas the larger leatherette ear cushions make sure that you don’t feel uncomfortable even after hours of use. These are ideal for any work environment and call centers.
Working in a office with several employees can be a difficult task. The constant office chatter makes it difficult when you’re on the phone. Fortunately there are plenty of headphones that will help filter out majority of the background noise. I’m almost certain that majority of people have heard the phrase “noise canceling.” Generally speaking, that is referring to the microphones ability to filter out noise for the user on the other end of the phone. Below you will find a small list of headsets are great at filtering out that background noise. As a bonus I will include a couple of headphones that filter out noise through the microphone and the noise through the earphones! Some of the headsets will have passive/active noise canceling earphones.
Let us start with the noise canceling microphone only category. Note, all of these headsets come with a superb noise canceling microphone. All corded headsets require a bottom cable or an amplifier to work with your device.
Like I said above, this has an excellent noise canceling microphone. But in addition, you have high def audio, plush leatherette ear cushions, and very sturdy construction. This CORDED binaural (covers both ears) headphone has a little passive noise canceling (think of resting earphones over your ears without any sound playing). The microphone is a bit unique, it sits just below the base of the earphone to avoid any possible interference with your peripheral vision. You can also extend the microphone to the perfect distance to your mouth. With all of that said, if you’re in a very loud environment that has close quarters or no partitions, you’ll probably want to opt for something with active noise canceling. Great headphone for mild office chatter. Requires a bottom cable or amplifier, comes with a manufacturers 2 year warranty. Click here to buy now.
This is the newest wireless headphone on the market. Similar to the above, if you’re in a mild to moderately noisy environment, this dual eared wireless headset will be an awesome choice. This monster comes out of the box with a massive 490ft wireless range, 13 hours of talk time, and advanced noise canceling microphone. The awesome part of this headphone is, you can even plug it into your computer at the same time as your desk phone, allowing you to switch between calls on your landline and soft phone applications. This headphone is certified for Microsoft Skype for Business so chat away, or just enjoy some YouTube or stream some Spotify. It runs on DECT technology like many other wireless headphones, but this uses DECT Security Step C & using FIPS approved algorithms for key generation, payload encryption and authentication. It is the most secure headset on the market. Like I said this headphone is among the line of the newest and best technology by Jabra. Comes with a manufacturer’s 1 year warranty. Click here to buy.
The newest technology got even better. This binaural wireless headset boasts all the same features of the Engage 65 plus more. You will still have the incredible range, talk time, and advanced noise canceling microphone, etc. The key differences between this headset and the Engage 65 is the ability to connect to even more devices and a touch screen base. The Engage 75 can connect 5 devices at the same time. Yes you read that right. 5 devices. You can connect 2 USB, 2 Bluetooth, and 1 desk phone. Now, I don’t know why you would need to connect this many devices, but I guess it’s good to know that you can. Comes with a manufacturer’s 1 year warranty. Click here to buy.
Noise canceling earphones and microphone:
For extremely loud environments here we have a dual ear circumaural corded headset. These headphones were designed to be used in very loud environments, from aircraft carriers to the New York Stock Exchange. They have 22dB of noise reduction through the ear cups and 20dB through the microphone. These headphones are exceedingly durable. The cables are resistant to UV, and oils and solvents, and will stand up to extreme temperatures while remaining to be flexible. If you’re in a call center environment or have really loud background noise, this is the best corded noise canceling headset. This is a corded headset so you will need a bottom cable or an amplifier. Comes with a manufacturers 2 year warranty. Click here to buy now.
This wireless Bluetooth headset would be great for a loud environment. It has active noise canceling in the ear phones as well as a noise canceling microphone. Not only is it very comfortable, but you can also pair it with another Bluetooth enabled device. Say for instance your cell phone rings, you could answer the call with the same headphone. It has soft plush ear cushions so you can wear them all day long. Generally speaking, these headsets were designed to be used with a computer and cell phone. However, we’re seeing that many people want to have a active noise canceling ANC (blocking noise through the earphones) headphone to be used with desk phones. Luckily there is a solution to that. You can pair this headphone with a PC/USB switch that will enable you to use this headset with a corded desk phone. You have about 12 hours of talk time and 150 ft wireless range from the Bluetooth dongle. There are many other subtle features you can read about here. Comes with a 1 year manufacturer’s warranty. Click here to buy now.
This Plantronics Savi 8220 headset is the newest wireless noise canceling headset by Plantronics. If you’re familiar with the Savi 700 series, the 8200 series is an improvement on them. You will have the same triple connectivity, desk phone, computer, cell phone. The great upside to this headset is the active noise cancellation (ANC) and the additional talk and standby time. No longer will you have to choose between a rugged corded headset or a Bluetooth only headset. This is the best of both worlds including 13 hours of talk time, and 590ft line of sight wireless range. This has an excellent noise canceling microphone, and is very comfortable. The Plantronics Savi 700 series was always a great headset, now it just got even better. It has the best noise canceling microphone of all the headsets in this list. Comes complete with a one year manufacturer’s warranty. Click HERE to buy now.
Last but not least we have the top of the line wireless that Plantronics makes. This headset is the newest addition to the noise canceling earphones/microphone headsets. This has a Omni directional boomless microphone, dual mode active noise canceling (ANC), and 20 hours of talk time. Like the Voyager Focus, you can use this headphone with your Bluetooth enabled devices and with your corded desk phone with the addition a PC/USB switch. When you’re not on the phone, you can enjoy up to 24 hours of streaming music, watching movies, etc. Another neat function is an open mic button which will allow you to listen to your surroundings when needed. So to sum this unit up, extremely powerful, comfortable, and unique. Comes with a 1 year manufacturer’s warranty. Click here to buy now.
This is a new edition to the Blackwire series. What makes this headset unique is that it has active noise canceling but it’s a corded USB headset. You don’t really find that anywhere else. The active noise canceling (ANC) is a great feature to have if you’re in a loud office. In addition to the noise canceling earphones, it has nice noise canceling boomless microphones. You can also enjoy listening to music using this Hi-Fi stereo headset. If you’re on a budget and also need noise canceling headset, this would be a nice option. Click here to buy now.
There are many other smaller features and details that you can read about by visiting our website. Before making your decision, or if you’re unsure about compatibility, feel free to contact us at.
877-999-3838 or 650-306-9768
or you can email me at Jimmy@headsetplus.com
Smartphones (iPhone, Androids) have become so ubiquitous in our day to day lives that many business and consumers alike have shunned the need for traditional land lines and have decided to forge through life wirelessly. Smart technology has disrupted so many entrenched industries and improved the way we can communicate but sometimes there is no replacing a simple phone call. For those who make and receive dozens of calls each day, a headset is needed in order to maximize the flexibility the smart phone tech has provided us.
Hands down, the most comfortable headset for smart phones, the Plantronics HW540 has comfort and quality built into its DNA. The HW540 is one of the lighter headsets on the market, and boasts all day comfort. The HW540 has the superior sound quality and noise cancellation that Plantronics is renowned for but offers a unique 3-in-1 headset design that allows you to choose your wearing styles. Don’t like how one fits? Switch it to different one. The HW540 is designed for heavy use and the HW540’s laser welded construction and metal joints work together in providing toughness and durability that cannot be matched. Add the Plantronics 3.5mm Smartphone Cable you can use it for almost any smartphone.
Jabra’s iphone and Android smartphone answer to the Blackwire C325, the Evolve 40’s USB and 3.5mm headset jack offers simple “plug & play” installation. Sleek and sexy, the Evolve 40 offers an adjustable boom mic that fits seamlessly into the headband, transforming into a cool set of personal headphones. The soft leatherette ear cushions, wideband audio and noise cancelling technologies greatly reduce any outside interference. The Jabra Evolve 40 is more than just an accessory, its essential piece of equipment for professionals.
The Blackwire 5210 is next step in evolution in the Plantronics Blackwire series. Ergonomically designed, the 5210 is perfect for all-day usage or long conference calls without discomfort. The headband is cushioned metal that provides durability as well as comfort. Connect to many different devices; with a USB/USB-C and 3.5mm connections, the Blackwire 5210 is one of the more versatile headsets on the market. The 5210’s noise cancelling microphone and passive noise reduction technology ensure private phone conversations. The 5210’s PC wideband audio makes it ideal for multi-media or soft phone applications. The 5210 is perfect for your busy workday.
The 5220 Blackwire headset is the perfect headset for work or play. The leatherette cushions keep your ears cool and are meant for all-day use. Answer or end phone calls or adjust the volume from the 5220’s audio control button. The 5220 has foldable ear cushions and is equipped with a carrying case that makes it easy to take with you on the go. The wideband HD audio and digital signal processing technology create lifelike phone conversations. The 5220 has dynamic EQ which automatically adjust audio settings between phone calls or listening to music while also protecting your ears from unexpected spikes in audio. The 5220 was designed for UC applications and soft phones and will work with Avaya, Microsoft Lync, Skype for Business, Cisco, etc.
And here it is the best headset for smartphones. The Voyager Legend is truly the first of its kind, a Smart Bluetooth headset. It combines the power of three microphones – noise and wind cancellation, voice command and Smart Sensor technology. To put it simply, the Voyager legend understands how and when you want talk. Sensors react when you put on the headset, allowing you answer phone calls without a click. When wearing the headset, it announces who is calling and waits for your commands. Say “answer” to answer, “ignore” to ignore. The Voyager Legend offers snap-fit magnetic charging connection makes charging quick and easy. The Voyager Legend offers superior experience and it is the best Headset for smart phones on the market.
Office workers often can’t figure out what headsets to use to use with their office phones and when search the internet, there are so many options out there. What are the best wired headsets out for my office phone and its workers? The answer isn’t that simple. The ‘best’ wired headset for me doesn’t mean it’s the best headset for you or the next person. It’s a personal preference. However, I can provide a list of a few headsets that are most popular depending on your budget and wearing style. These headsets are the most popular (best selling headset) from Headsetplus.com the last few years as well as some new ones just released from Plantronics and Jabra – the two top office headset manufacturers in the world.
Note: All corded headsets required require either an bottom cable or headset amplifier to work with the desk phone (any desktop office phone). If you’re not sure which adapter cable (or amplifier) you need, be sure to contact a headset specialist at HeadsetPlus.com at 877-999-3838, they can make sure you get the correct cable (or amplifier) for your phone.
- 1) Plantronics HW540 EncorePro 540 – This Plantronics corded headset is probably themost flexible headset of all the headsets available for any office phone. It comes standardwith three (3) different wearing styles (over the head, on the ear, and behind the neck), so you are covered regardless of the wearing preference of the office worker. The is also the best headset if the employees are not sure which style they like especially if they have never worn a headset before and not sure which way they like to wear the headset. The Plantronics EncorePro 540 is also one of the newest and lightest headset out there. Engineered with the latest technology – such as advance noise canceling microphone, laser welded components, wide band audio sound. It has it all.
2) Plantronics HW251N– The Plantronics HW251N has been the most popular corded headset the last 5 years. It’s also the best selling corded headset at HeadsetPlus.com the last 5 years. HW251N is a sold product, very well constructed with 2 year warranty. So it’s built to last and built to take the abuse at a busy call center office. It has wideband audio (wider frequency) for today’s modern IP phones (such as Cisco, Avaya, and Polycom). So the caller’s voice is more natural sounding then the traditional headsets without the wideband audio support. This headset cable ends in a Plantronics quick disconnect (QD), so you can use it for many different applications such as a softphone and Voip phones, even for an Apple iPhone if needed – all you need is to get an Apple iPhone adapter cable.
3) Plantronics EncorePro HW710 – This headset is the top-of-the line Plantronics corded headset. It has all the bells-and-whistles and latest technology you could possibility want in a corded office headset. Features found from no other models – large ear cup for extra noise cancellation. telescoping microphone at the tip of the boom, carbon composite light weight material reinforced headband. Of course high definition wideband audio and leather ear cushions for extended wear. This is probably my favorite headset among all the corded headsets available on the market. It’s probably also the most comfortable.
4) Jabra Biz 1500 Mono QD Headset – Jabra Biz 1500 series is the newest of all the corded headsets. It’s also the most affordable. Priced only at $59. Making the price point very attractive for large contact centers or customer service centers where large number of headsets are needed. It’s still a professional grade headset with full 2-year Jabra warranty. Jabra will replace it if it fails within the 2 year warranty period. It has the HD wide band audio like the others mention in this article, standard noise canceling mic. In addition, a 270 degree bendable boom arm. Peakstop technology to block any loud sound spikes. Plus it only weights 1.9oz. Foam ear cushions making it very comfortable and breathable to wear all day.
5) Jabra 2400 II 3-in-1 Ultra Noise Canceling Headset – This is the Jabra version of the “all purpose” headset. It comes with 3 different wearing styles – thus the name 3-in-1. In addition it has an “ultra-noise-canceling” microphone, the best in in the industry. It claims to remove 80% of the unwanted background noise. This top-of-the line Jabra office headset has all the bells such as kevlar line cords, leatherette ear cushions, and Jabra so sure that this is the best headset they make, it offers a 3 year warranty. For employers who needs to deploy many headsets in a single office, this is also a great choice because of the flexible 3 wearing styles to choose from.
Also check out our top wireless headsets for office blog instead if you’re looking for a wireless headset solution instead of corded headset. Any questions, please don’t hesitate to call any one of the headset specialists at 877-999-383 (650-306-9768 outside the USA).
Call centers are notoriously loud (fact). It’s makes it difficult to hear and be heard in such a crowded environment. Even if there are only a few people in the same room, talking over one another can be a serious problem when dealing with customers. Let’s take a look at some of the best rated and wallet friendly headsets. Keep in mind that compatibility will vary by phone.
At such a modest price, this is the perfect entry level headset. It is very light, has an adjustable headband/mic, provides great audio, and comes standard with a noise canceling microphone. It has a 270 degree bendable boom mic, and you’ll hear your customer clearly and be heard by them because of the HD Voice and Wideband sound. Just in case your customers are yelling at you, it comes with a PeakStop technology that will protect your hearing from sudden loud spikes in audio. This headset requires a bottom cable / amplifier. Comes with a 2 year manufacturer’s warranty.
|Jabra Biz 2300 QD Duo Binaural Noise Canceling Headset: (available in mono) staff favorite|
This headset is a big step up from the above Biz 1500 model. You’ll have all the same standard features, i.e noise canceling microphone, wideband audio, PeakStop technology, but even more goodies with this one. The Biz 2300 is a beefier version of the above with a Kevlar reinforced cord and an unbreakable 360 degree spinning boom microphone. You won’t sacrifice any comfort for toughness. Better noise cancellation, higher quality audio and voice, and much tougher. You cannot go wrong with this headset. This headset requires a bottom cable / amplifier. Comes with a 2 year manufacturer’s warranty.
Plantronics HW520 EncorePro Noise Canceling Binaural Headset: (available in mono) – My Favorite
The Plantronics EncorePro series headsets are very similar to the Jabra Biz series. They also come with a great noise canceling microphone, Wideband audio, and hearing protection VIA SoundGuard technology. To boast its toughness, Plantronics laser welds its joints, has a flexible unibody boom, and uses aircraft grade aluminum. It comes with very comfortable foam ear cushions and a lightweight adjustable headband. This headset requires a bottom cable / amplifier. Comes with a 2 year manufacturer’s warranty.
Plantronics HW720, HW301N EncorePro Noise-canceling Headset: (Available in Mono)
The HW720 is the top of the line corded headset that Plantronics offers. It’s designed to give more luxurious feel to its users. It comes with plush leatherette ear cushions, an extendable microphone, and reinforced lightweight headband. Noise canceling microphone, Wideband audio, and SoundGuard technology are standard. The audio will be more crisp and the noise canceling microphone with reduce more noise with the HW720. In addition to all of the features, it’s just an overall good looking headset.
In conclusion, I would recommend the Jabra Biz 2300. It’s a huge step up in quality than the Biz 1500 and HW520, and connecting and disconnecting of the cords makes the Kevlar reinforced cables and important factor. Voice/sound quality difference between the HW720 and the Biz 2300 is negligible. If you’re looking for form over function, I’d recommend the HW720 but we ultimately want something that’s high quality and durable. Do yourself a favor and ask about the Jabra Biz 2300.
Note: I’ve excluded the top of the line Jabra Biz 2400 II Duo Noise Canceling QD Headset due to the cost of the unit for a call center. Of course, if you’re in a very high end call center, you definitely want to look into it. After all, the Jabra Biz 2400 II is the best corded headset on the market.
Ask for Jimmy, Jimmy@headsetplus.com
Reviews and Comparison of Plantronics Corded Headsets and Jabra Corded Headsets
One of the most common questions we get form our customer at HeadsetPlus.com is “Jabra vs. Plantronics, which headset do you recommend?” This is a tough question to answer. It’s like asking someone do you like BMW or Mercedes? Which one is better. You will get different answers depending on who you ask. The answer is more to do with personal preference and price than with headset or the sound quality. Jabra does make more variety of office headsets at different price points than Plantronics for both corded and wireless headset models. So let’s compared the most popular models:
The most popular Plantronics corded headsets are:
Plantronics SupraPlus HW251N is the #1 selling corded headset, mostly because it’s been around the longest (10+ years now) and it’s also one of the most affordable “pro” grade Plantronics headset available (~$79). pro grade means it has a 2 year warranty vs the consumer grade plantronics headsets with only a 1 year warranty.
Plantronics Encorepro HW540 is one the newest of the Plantronics corded headsets. Released in 2015. It’s a very popular headset because it’s a convertible headset. The headset package comes with 3 different wearing styles (over-the-head, over-the-ear, and behind the neck). It’s very flexible, So the user does not have to decided which style at the time of purchase. Also, the user change change to any one of the three styles any time he or she wishes. It’s also very popular because when a company needs to purchase large quantities of headsets for everybody, the HW540 will have the wearing style for everybody’s own personal preference.
Plantronics Encorepro 710 was also released in 2015 as the new top-of-the-line Plantronics corded headset family. It’s has all the bells and whistles of a top end headset – telescoping microphone, reinforced headband, leatherette ear cushions and wide band audio.
To avoid some confusion, Jabra headset was formerly known as GN Netcom Headset. For 20+ years, the same headset was sold under the GN Netocm brand. When the two companies merged, the company changed the name to only as Jabra. So the older GN Netcom models are now known as Jabra GN Headsets. Let take a look at some popular Jabra corded headsets:
Jabra Biz 1500 Mono is the new entry level headset (price $59), replacing the previous Jabra Biz 1920. It’s better built, more rugged and better construction than the older Jabra Biz 1920. It looks very similar to the Plantronics HW251N mention earlier. it has all the features of the more expensive model – noise canceling microphone, HD quality sound, and adjustable boom arm, except it’s only $50! It comes with the professional level 2 year warranty. This is our top selling Jabra headset due to the price point of only $50.
Jabra Biz 2300 is the “middle of the line” Jabra corded headset. Better over all construction than the Jabra Biz 1500 and more features such as Kevlar re-enforced cord, making it virtually UN-breakable. Air-shock mic, a microphone that eliminates breathing noise for the caller. 360 deg. free spin boom arm.
Jabra Biz 2400 II Duo Noise Canceling Headset is the “top of the line” Jabra Corded Headset. It’s equipped with extra large leather ear cups to block out unnecessary background noise. Extra padding on the headband for extra comfort. Kevlar reinforced cords, Peakstop technology that removes extra loud noise that may come through the phone lines. Plus a 3 year warranty from Jabra.
A. S11 use the same amplifier base, but they come with different styles of headsets. The S11 headset is a simple headband style. The S12 replaced the old S10. Both include the same convertible headset, but the S12 amplifier is updated with a newer look and feel. The new S12 base does not include a tone controller.
Q. What is the “Firefly” feature on the Plantronics S12?
A. The Firefly in-use indicator light is a LED light on the end of the microphone that flashes when the headset is in use or “On Line” to let others know you are on the phone.
Q. Callers cannot hear my voice on the Plantronics S12/S11.?
A. There are a few things that may be causing this.
- Make sure the mute button is turned off.
- Increase the outgoing volume by adjusting the speak volume control. (see below)
- Adjust microphone so it is closer to your mouth.
- Check the configuration setting (see below) to be sure it on the correct setting
- Check to be sure the unit has been installed correctly.
Q. How can I increase the volume of my Plantronics S12/S11?
Adjusting the Receive volume (what you hear):
- This is controlled using the volume dial of the amplifier base.
- On the Plantronics S11 the dial is labeled “Listen.” The S11 also have a dial labeled “Tone” which will change the bass/treble frequency of the incoming sound.
- The Plantronics S12 has a soft rubber volume dial between the headset/handset and mute switches which will increase or decrease your listening volume.
Adjusting the transmit volume (how others hear you):
- The Plantronics S11 and S12 all include two transmit volume adjustments. The TX setting adjusts the transmit level to HI or LOW, and the dial allows you to adjust the sound level within each range.
- On the S11, the range setting is located on the left side of the amplifier labeled “Tx Level.” The transmit volume dial is on the top of the amplifier labeled “Speak.”
- On the Plantronics S12, the TX setting and transmit volume dial are on the right side of the amplifier.
Plantronics S11 Volume Control
Plantronics S12 Volume Control
Q. Where should my configuration switch be set at with the S11 or S12??
A. For most phones is should be set to either 1 or 4.
1- most phones
2- Definity phones
3- Merlin Phones
4- GE 2-9450 phones
5- Siemens phones
6- NW Bell phones
Please see the Plantronics compatibility guide for switch setting information.
Q. How do I install the Plantronics S12?
A. On the back of the S12 Base unit there are 2 ports. One says “Handset” and one says “telephone”. Unplug the “Handset” from the base of your existing telephone and plug it into the S12 base unit where it has the “Handset” icon. Then take the short cable that came with the S12 and plug it into the port on the base of the S12 where it has the “telephone” icon, Then plug the other end into where your “Handset” was on your existing telephone. Plug the headset into the port with the icon of a “headset” on it. Route the headset cord through the cable management channel on the bottom of the amplifier. Make sure the AC Power is plugged into the wall and the configuration setting should be on one where the call is clear to you and your caller.
Q. I don’t hear a dial-tone on my Plantronics S11 or S12. What should I do?
- Make sure all cable connections are correct and firmly in place. Pay special attention that the handset cord is properly connected.
- Ensure Ac power adapter is connected and the power is on.
- Make sure you have pressed the headset button and the headset indicator is on.
- Make sure the telephones handset is off hook .Adjust listen volume control.
- Adjust the compatibility slide switch.
- Ensure that the headset is centered on your ear.
Q. Can I buy a replacement headset for the S11 or S12?
A. Yes. This is the Plantronics S11 replacement headset (shown below).
This is the Plantronics S12 replacement headset (shown below).
Please note: The S12 replacement headset is the headset only. No headband p/n 43298-01. You will need to purchase these item separately.
Q. Can I use an Plantronics H-Series headset or different headset with the Plantronics S11 or S12? A. No, The S11 & S12 are designed to be used with the specific headset it comes with.
Q. I hear a hum in the headset of the S11 or S12.?
- Adjust the compatibility slide switch until the sound is clear.
- Try other switch settings (It will not harm the headset or your phone).
- Try installing the headset on another phone in another location, if the hum is still present you may need to replace the unit.
Q. Can the headset on Plantronics S12 be worn on either ear?
A. Yes, the S12 headset can be worn on either ear. Wear the headset on either ear, then rotate the microphone boom so it is positioned along your cheek. The microphone should be positioned approximately 2 – 3 finger widths from the corner of your mouth.
Q. How do I make a call using the S12?
A. Put the headset on. Remove the telephone handset from the cradle and place it on your desk.if there is no dial tone in the headset make sure the headset button is pressed.Use your telephones keypad to make a call.When you are done with the call simply place the telephones handset back into the cradle to disconnect the call.
Q. The red light at the top of the box (just above TONE) keeps blinking on the Plantronics S11. It stays on for a while and then goes out. Is this normal?
A. Yes, this is normal. The red light flashing is an On Line Indicator Light and it is voice activated. This lets people know that you are on the phone.
Q. Is the headset on S11 and S12 Noise Canceling?
A. Yes, Both models have a noise-canceling microphones.
How can I find the date code and model number on the Plantronics Wired Headsets?
The Plantronics date code of your headset designates its date of manufacture, and it’s used to establish your warranty period. The date code is generally listed with your product’s model and part number, although this is not always the case.