If your phone or console has a 2-prong headset port rather than a standard 4-wire jack, the GN Netcom PJ-327 adapter bridges the two — letting you use a standard Jabra/GN or Plantronics wireless headset where it otherwise wouldn't fit.
Quick answer
What the PJ-327 does
The PJ-327 converts a 2-prong plug into a standard 4-wire female adapter. Because it's just providing the standard connector, it works with any wireless headset base that uses the standard 4-wire cable — both Jabra/GN and Plantronics wireless systems connect the same way.
Installing a wireless headset with the PJ-327
Plug the 4-wire cable coming from your wireless headset base into the female end of the PJ-327, and the PJ-327's 2-prong end into your phone or console. Once connected, the wireless headset functions like a standard handset — cordless and free to roam — with all call handling and transferring still managed through your phone system, not the headset itself.
Common uses
The PJ-327 is most often used on phones and consoles with a 2-prong headset port, including the Nortel M2250 console and the Avaya Call Master I-IV. See those guides for the specific setup for each.
What is the GN Netcom PJ-327 adapter used for?
It converts a 2-prong headset port into a standard 4-wire female jack, letting a standard Jabra/GN or Plantronics wireless headset connect to phones or consoles that use a 2-prong port instead of the standard connector.
Does the PJ-327 work with both Jabra and Plantronics headsets?
Yes. The PJ-327 is brand-agnostic — it simply provides the standard 4-wire connector both Jabra/GN and Plantronics wireless headset bases use, so either brand connects the same way.
What phones commonly use the PJ-327 adapter?
The Nortel M2250 console and Avaya Call Master I-IV are two common examples of phones and consoles with a 2-prong port that require the PJ-327 to connect a wireless headset.
If you're not sure whether your phone or console needs the PJ-327, call our team at 877-999-3838 with your exact model and we'll confirm.
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