Computer Headsets
Poly Lens: Where to Download the HP Poly Studio App
Poly Lens is now the HP Poly Studio App. Here is where to download the version for your computer or phone, and why Poly Lens Desktop never updated itself.
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Headset Guides, Reviews & Expert Advice
Expert headset buying guides, compatibility advice, and workplace audio tips for teams that need clear communication.
Featured guide
Headset Guides
13 articles
Headset Guides
Accessibility
Section 508 and Headset Procurement: What Government Buyers Need to Know
Buying headsets for a federal agency? Section 508 is part of the conversation but often misunderstood. Here's what it...
Buying Guide
Monaural vs Binaural: One Ear or Two for All-Day Wear?
One earpiece or two looks like the easy decision — until mid-afternoon. The monaural vs binaural headset choice isn't...
Buying Guide
Wired vs Wireless Headset for a Call Center: How Many Fit in One Room
Both sound fine on a test call. Put 100 in one room and only the cordless one runs out of radio channels. That, not a...
Buying Guide
Noise-Cancelling Mic vs Active Noise Cancellation: What You're Actually Buying
You put on a "noise-cancelling" headset expecting silence — and the office is still right there. Noise-cancelling mic...
Buying Guide
Headset Connectors Explained: USB-A, USB-C, QD & RJ9
USB-A, USB-C, QD, RJ9, RJ10, RJ22 — a headset listing reads like a stack of license plates. Here are the headset conn...
45 articles
Headset Installation FAQ
Compatibility
EHS Hookswitch Cables: Complete Compatibility Guide
EHS lets your wireless headset answer calls remotely with no moving parts — but only with the exact cable for your ph...
Accessories
How to Connect a Plantronics Headset to a Computer
USB Plantronics headsets plug straight in, Bluetooth ones use their adapter, and corded quick disconnect headsets nee...
Amplifiers
Plantronics S11 & S12 Headset FAQ: Setup, Controls & Upgrade
The Plantronics S11 and S12 were the standard analog headset amplifiers for years. Both are discontinued now, but if ...
Compatibility
Yealink EHS36 Setup & Troubleshooting (Plus EHS40 Compatibility)
Yealink phones don't use Plantronics or Jabra EHS cables — Yealink makes its own, and picking the wrong one is the to...
Accessories
Handset Lifters for Wireless Headsets: Poly, Jabra & Sennheiser Setup & FAQ
A handset lifter lets your wireless headset answer desk-phone calls from across the room without touching the phone. ...
17 articles
Headset Parts & Accessories
Accessories
Plantronics M22 & Poly MDA524/526 Amplifier Guide
Most phones need an amplifier to properly power a corded headset. Here's the complete reference — the current Poly MD...
Accessories
Plantronics MDA200: Connect One Headset to Desk Phone + PC
Want one headset to work with both your desk phone and computer, without buying two separate ones? The Plantronics MD...
Buying Guide
Why Plantronics & Jabra Headsets Ship in Two Parts (Headset + Cable)
Professional headsets ship as two pieces: the headset, and a phone-specific cable. Here are the seven real reasons th...
Accessories
GN Netcom PJ-327 2-Prong Adapter: Overview & Common Uses
Have a phone or console with a 2-prong headset port instead of a standard jack? The GN Netcom PJ-327 bridges the two,...
Accessories
Plantronics TR-11 Analog Adapter for CS500 & Savi 700 Series
Want your Plantronics CS500 or Savi 700 series wireless headset to work with your home landline? The TR-11 adapter ma...
9 articles
USB Headsets
Headset guide
Microsoft Teams Headset vs UC Headset: What’s the Difference?
Microsoft Teams headset vs UC headset: learn what certification, the Teams button, mute sync and the USB adapter chan...
Mac
Using a Poly or Jabra Headset with a Mac: Setup & Troubleshooting
Business headsets and Macs mostly get along, but three things trip people up: using built-in Bluetooth instead of the...
Buying Guide
Why USB Headsets Sound Better: Digital Audio Explained
Ever notice a faint hum under your voice on a cheap analog headset? That's electrical interference from inside your c...
Buying Guide
Best USB Headsets for Computer VoIP & Softphones (Corded & Wireless)
A USB headset is the simplest computer setup: plug in and call. But corded or wireless, value or ANC — the choice mat...
Buying Guide
Best Headsets for Distance Learning and Online Teaching
A laptop's built-in mic picks up the dog, the dishwasher, and the sibling next door. Here's what actually matters whe...
14 articles
Cell Phone Headsets
Why Do Truck Drivers Wear Headsets? Two Federal Rules Explain It
Two unrelated federal rules put a headset on a truck driver: one about where the hands go, one about how loud a legal...
Accessories
Connect a Plantronics H-Series Headset to Your Smartphone
Want your desk headset to also work with your smartphone? A simple adapter cable does the job, no new headset needed....
Bluetooth
Hands-Free Driving Laws: What You Need to Know
Wondering if you're legally required to use a hands-free headset while driving? Almost certainly, in some form — and ...
BlueParrott
Best Headsets for Truck Drivers (BlueParrott & More)
Driving a truck is a dangerous job that also requires staying reachable. The right headset needs to work hands-free a...
Buying Guide
Best USB-C Headsets for Laptops & Phones (Corded & Wireless)
The 3.5mm headphone jack is nearly gone — and for once, that's simplified things. Laptops, Android phones, and, since...
26 articles
Direct Connect Headsets
Compatibility
Best Headsets Compatible With Zultys IP Phones
Zultys IP phones connect a headset directly through the headset jack — no amplifier needed. Here's the affordable cor...
Amplifiers
Avaya phone headset setup starts with the model number
The cable underneath an Avaya headset changes from desk to desk. Here is which one your phone takes, which jack it be...
Compatibility
Best Headsets for Nortel Meridian and Norstar Phones
Nortel systems are out of production but plenty still run. They're straightforward to fit a headset to, once you know...
Compatibility
AltiGen Compatible Headsets: Plantronics & Jabra Guide
AltiGen phones connect headsets differently depending on corded, Jabra, or wireless — and the IP 720 has a built-in p...
Compatible Headsets for Packet8 (now 8×8) Phones 6753i, 6755i, 6757i, 2118ST
Confused on which headset and cable to order for your Packet8 (8X8) IP Phones? Corded Headsets: For your Packet 8 (8...
22 articles
Wireless Headsets
Engage SE
Poly Savi 8400 Series vs. Jabra Engage 65 SE: Which Wireless Headset Wins?
Choosing between a Poly Savi and Jabra Engage wireless headset comes down to two questions: how loud is your environm...
Buying Guide
Best Wireless Headsets for Conference Calls (with Multi-Headset Conferencing)
Some conference calls need more than one headset on the line at once. Here's the current lineup of wireless headsets ...
Bluetooth
Poly (Plantronics) Bluetooth Headset FAQ: Range, Profiles & Troubleshooting
Bluetooth headsets raise a consistent set of questions — real-world range, why connections drop, what "profiles" mean...
Accessories
What Is Remote Answering? Handset Lifters vs. EHS Cables
Remote answering decides whether a wireless headset changes your day or just removes a cord. Here's how it works, and...
Compatibility
Best Wireless Headset for the Nortel M2250 Console
The Nortel M2250 operator console is fully compatible with wireless headsets — any Jabra or GN Netcom model works wit...
13 articles
Conference Phones
Brand Guide
Polycom History: Who Invented the Conference Phone (and Who Owns It Now)
That three-armed speakerphone in every conference room for two decades? Polycom invented it. The full story — who fou...
Conference Phones
Polycom SoundStation 2 FAQ (and Its Modern Replacement)
The Polycom SoundStation 2 was the boardroom standard for years, and plenty are still in service. Discontinued now, b...
ClearOne
ClearOne MAX EX and MAX Wireless FAQ
ClearOne's MAX line expands differently to Polycom: instead of adding microphones, you add whole phones, each with it...
Buying Guide
Poly (Polycom) Conference Phone Guide: The Trio Range Explained
Polycom invented the three-armed conference phone, and the SoundStation was the boardroom default for two decades. Th...
Conference Phones
Three-Way Calling on a Conference Phone: Why It's Not the Phone
Pressed every button trying to add a third person to a call? The problem almost certainly isn't the phone — three-way...
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