Why Does My Bluetooth Headset Keep Disconnecting?
Most Bluetooth dropouts come from range, interference, a stale pairing or an old driver. Here is how to rule each one out.
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Headset Guides, Reviews & Expert Advice
Expert headset buying guides, compatibility advice, and workplace audio tips for teams that need clear communication.
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Headset Installation FAQ
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Headset Installation FAQ
How to Connect a Headset to a Laptop
USB, a single 3.5mm jack or Bluetooth: how to connect each kind of headset to a laptop, and the one setting people fo...
Headset Guides
Noise Cancelling vs Noise Isolating: What Is the Difference?
Noise isolating blocks sound with a seal; noise cancelling fights it with electronics. Each works on different noises...
Zoom Headset Guides
Zoom Background Noise Suppression: Which Setting to Use
Zoom already removes some background noise. Here is what each microphone mode does and when a headset does more than ...
Zoom Headset Guides
How to Stop Echo on Zoom
Echo on Zoom comes from one of three setups. Find yours and the fix is usually a single click or a pair of headphones.
Zoom Headset Guides
How to Mute a Zoom Meeting
Four ways to mute yourself on Zoom, from the toolbar to the spacebar, and how to tell which one you actually used.
Zoom Headset Guides
Zoom Audio Not Working? How to Fix It
When nobody can hear you on Zoom, or you cannot hear them, the cause is almost always one of five things. Here is how...
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46 articles
Headset Installation FAQ
bluetooth headset keeps disconnecting
Why Does My Bluetooth Headset Keep Disconnecting?
Most Bluetooth dropouts come from range, interference, a stale pairing or an old driver. Here is how to rule each one...
Computer headsets
How to Connect a Headset to a Laptop
USB, a single 3.5mm jack or Bluetooth: how to connect each kind of headset to a laptop, and the one setting people fo...
Accessories
How to Connect a Plantronics Headset to a Computer
USB Plantronics headsets plug straight in, Bluetooth ones use their adapter, and corded quick disconnect headsets nee...
17 articles
Headset Guides
Headset guide
Noise Cancelling vs Noise Isolating: What Is the Difference?
Noise isolating blocks sound with a seal; noise cancelling fights it with electronics. Each works on different noises...
headphones hurt my ears
Headphones Hurt My Ears: Making a Headset Comfortable All Day
Ears or head aching by mid-afternoon? It is usually pressure, sometimes volume. Here is how to tell which, and what t...
Headset guide
What Is a Boom Mic on a Headset?
A boom mic is the microphone on the arm that reaches toward your mouth. Here is why that short arm matters so much on...
6 articles
Zoom Headset Guides
Headset guide
Zoom Background Noise Suppression: Which Setting to Use
Zoom already removes some background noise. Here is what each microphone mode does and when a headset does more than ...
Headset guide
How to Stop Echo on Zoom
Echo on Zoom comes from one of three setups. Find yours and the fix is usually a single click or a pair of headphones.
Headset guide
How to Mute a Zoom Meeting
Four ways to mute yourself on Zoom, from the toolbar to the spacebar, and how to tell which one you actually used.
14 articles
Headset Parts & Accessories
Poly Wireless Headsets for Your Softphones, Reviews and Recommendations
Looking to use your CS500 series (CS540, CS510, CS520, CS530) wireless headset on your softphone or PC? Here is a so...
Accessories
Plantronics M22 & Poly MDA524/526 Amplifier Guide
Most phones need an amplifier to properly power a corded headset. Here's the complete reference — the current Poly MD...
Accessories
Plantronics MDA200: Connect One Headset to Desk Phone + PC
Want one headset to work with both your desk phone and computer, without buying two separate ones? The Plantronics MD...
18 articles
Jabra Wireless Headsets
Top Headphone for watching Movies on a Tablet, PC or Laptop Review
All of these headsets listed below have one primary goal. Their goal is to achieve clear communication for the user a...
GN Netcom
GN Netcom 9120 & Jabra GN9125 Wireless Headset FAQ
The GN Netcom 9120 and Jabra GN9125 are discontinued, but if you're still running one, here's the complete setup, tro...
GN Netcom
GN 9330e & GN Netcom 9350e Wireless Headset FAQ
The GN 9330e, 9330e USB, and GN Netcom 9350e were GN Netcom's flagship wireless office headsets. Both are discontinue...
22 articles
Wireless Headsets
Bluetooth
Wireless Headsets That Handle Calls and Music Equally Well
Most business headsets treat music as an afterthought. A handful genuinely do both — connecting to your desk phone, c...
Engage SE
Poly Savi 8400 Series vs. Jabra Engage 65 SE: Which Wireless Headset Wins?
Choosing between a Poly Savi and Jabra Engage wireless headset comes down to two questions: how loud is your environm...
Buying Guide
Best Wireless Headsets for Conference Calls (with Multi-Headset Conferencing)
Some conference calls need more than one headset on the line at once. Here's the current lineup of wireless headsets ...
1 article
Avaya
Avaya Phone Buttons Guide: Hold, Mute, Speaker and Headset Keys
Where Hold, Transfer, Mute, Speaker and the headset key are on Avaya J100, 9600 and 1600 phones, and what the red lig...
7 articles
Cisco
Cisco 8841 vs 8851, and What Each Means for Your Headset
The Cisco 8841 and 8851 side by side, with the 8811 and 8861, and what the 8851's Bluetooth, USB port and expansion m...
Cisco 8841 EOL: Which 7800 and 8800 Phones Are Actually Being Retired
Which Cisco 7800 and 8800 desk phones have end-of-sale dates, why the 8800s are not one of them, and what the 9800 se...
How to Reset a Cisco IP Phone to Factory Settings
Factory reset a Cisco 7800 or 8800 IP phone from the keypad or the menu, then put back the headset settings the reset...
4 articles
Dispatch Headset Guides
What Headsets Do 911 Dispatchers Use?
Why dispatch headsets come in two parts, how to choose one ear or two, what changed when Poly left dispatch, and what...
What Is Sidetone on a Headset?
Why you hear your own voice in your headset, what goes wrong when sidetone is too loud or too quiet, and why it matte...
What Is Push to Talk and How Does It Work?
Push to talk explained: why the mic only works while the button is held, why only one person can talk at a time, and ...
5 articles
Microsoft Teams Compatible Headsets
Teams Noise Suppression: What It Does and When to Use It
Teams noise suppression cleans what others hear from your mic. Here's where to find it, when to turn it off, and how ...
Teams Headset Not Working? Fix No Sound, No Mic and Not Detected
When a headset is plugged in but Teams won't use it, work through these checks in order, from device settings to Blue...
Teams Echo and Choppy Audio: How to Find the Cause and Fix It
A Teams echo almost always starts at one person's speakers, and a headset stops it. Choppy audio is usually the wirel...
2 articles
RingCentral Headset Guides
RingCentral Microphone Not Working
How to fix a RingCentral microphone that isn't working, from the "access to your microphone is blocked" message to a ...
RingCentral Audio Not Working
What to check when RingCentral audio isn't working: no sound, echo or choppy calls, a quick network test, and your he...
1 article
VoIP Headset Guides
Headset guide
VoIP Headset Connections Explained: USB vs Bluetooth vs DECT
Compare USB, Bluetooth and DECT headset connections for VoIP calls, including range, call controls, audio routing and...
12 articles
Cell Phone Headsets
Why Do Truck Drivers Wear Headsets? Two Federal Rules Explain It
Two unrelated federal rules put a headset on a truck driver: one about where the hands go, one about how loud a legal...
Accessories
Connect a Plantronics H-Series Headset to Your Smartphone
Want your desk headset to also work with your smartphone? A simple adapter cable does the job, no new headset needed....
Bluetooth
Hands-Free Driving Laws: What You Need to Know
Wondering if you're legally required to use a hands-free headset while driving? Almost certainly, in some form — and ...
23 articles
Jabra Headsets
Bluetooth
Jabra Evolve2 75 Review: Hands-On with the Evolve2 Flagship
The Jabra Evolve2 75 is the headset for people who take calls all day in loud environments and need everything to wor...
Buying Guide
Headset Compatibility Guide for Poly and Jabra Desk Phone Setups
Three things decide whether a headset works with your phone: the socket it plugs into, the brand of cable between the...
ANC
Jabra Evolve2 65 vs. Evolve2 75: Which Should You Buy?
The Jabra Evolve2 65 and Evolve2 75 look similar and cost noticeably different amounts, and the whole decision comes ...
1 article
EPOS Headsets
Brand Guide
Is EPOS Sennheiser?
EPOS carries Sennheiser's audio engineering forward under a new name — the direct continuation of Sennheiser Communic...
9 articles
Engenius Durafon
DuraFon
EnGenius DuraFon 1X FAQ and Troubleshooting
Troubleshooting a DuraFon 1X system? Here's the complete reference — compatibility, frequency and WiFi coexistence, s...
DuraFon
EnGenius DuraFon 4X FAQ & Troubleshooting
Setting up or troubleshooting a DuraFon 4X system? Here's the complete reference — range specs, line dedication and g...
DuraFon
EnGenius DuraFon Pro FAQ & Troubleshooting Guide
The DuraFon Pro's broadcast paging, multi-base registration, and handset grouping go well beyond a standard cordless ...
26 articles
Plantronics Wireless Headset
Bluetooth
Plantronics Voyager 510S FAQ: Setup, Pairing & Troubleshooting
The Voyager 510S was one of the first headsets to switch between a desk phone and cell phone mid-call. It's discontin...
Legacy
Plantronics CS70/CS70N FAQ: Setup, Reset & Multi-Shift Pairing
The Plantronics CS70/CS70N is discontinued, but the setup and troubleshooting still apply if you're running one. Here...
Legacy
Using Multiple Plantronics Wireless Headsets on One Base
Whether you can run more than one Plantronics wireless headset off a single base depends on your model. Here's how cu...
33 articles
Plantronics
Buying Guide
Plantronics EncorePro Series Review: HW510 to HW720 Compared
Six EncorePro models that look identical differ in exactly two things that matter: how many ears they cover and how t...
Brand Guide
History and Timeline of Plantronics Headsets (1961–Today)
Plantronics has been making headsets since before the moon landing — literally. Here's the year-by-year story, from a...
ANC
Poly Headsets Buyer's Guide: ANC, Acoustic Fence & Multi-Device Explained
Poly's model names don't tell you much. What actually separates their headsets is a handful of specific technologies ...
5 articles
USB Headsets
Mac
Using a Poly or Jabra Headset with a Mac: Setup & Troubleshooting
Business headsets and Macs mostly get along, but three things trip people up: using built-in Bluetooth instead of the...
Buying Guide
Why USB Headsets Sound Better: Digital Audio Explained
Ever notice a faint hum under your voice on a cheap analog headset? That's electrical interference from inside your c...
Buying Guide
Best Headsets for Distance Learning and Online Teaching
A laptop's built-in mic picks up the dog, the dishwasher, and the sibling next door. Here's what actually matters whe...
1 article
Speakerphones
Bluetooth
Jabra Speak 510 & Speak2 55: Speakerphone Guide
Laptop speakers and mics aren't built for meetings. The Jabra Speak line fixes that with one portable speakerphone ov...
24 articles
Direct Connect Headsets
Compatibility
Best Headsets Compatible With Zultys IP Phones
Zultys IP phones connect a headset directly through the headset jack — no amplifier needed. Here's the affordable cor...
Amplifiers
Avaya phone headset setup starts with the model number
The cable underneath an Avaya headset changes from desk to desk. Here is which one your phone takes, which jack it be...
Compatibility
Best Headsets for Nortel Meridian and Norstar Phones
Nortel systems are out of production but plenty still run. They're straightforward to fit a headset to, once you know...
13 articles
Conference Phones
Brand Guide
Polycom History: Who Invented the Conference Phone (and Who Owns It Now)
That three-armed speakerphone in every conference room for two decades? Polycom invented it. The full story — who fou...
Conference Phones
Polycom SoundStation 2 FAQ (and Its Modern Replacement)
The Polycom SoundStation 2 was the boardroom standard for years, and plenty are still in service. Discontinued now, b...
ClearOne
ClearOne MAX EX and MAX Wireless FAQ
ClearOne's MAX line expands differently to Polycom: instead of adding microphones, you add whole phones, each with it...
6 articles
Plantronics Special Products
Plantronics Commercial Aviation Headset Frequently Ask Questions
Q. Are the new Plantronics aviation headsets FAA approved? Yes. The products meet the FAA’s TSO (Technical Standard O...
Dispatch Headsets
Push-to-Talk (PTT) Headset Adapters: What They Do & Which to Buy
A push-to-talk headset adapter keeps your mic muted by default and transmits only when you press the button — the opp...
How To Record Telephone Calls with a Plantronics, Jabra Headsets
Many call centers and small businesses make it a practice to record all of the phone calls they receive. Whether it i...
1 article
Sennheiser Headsets
Sennheiser (EPOS) SDW 5066 Test and Review the Headset Experts
Sennheiser (soon to be known as EPOS) is a well known name for many long distance travelers as they bring their wir...
2 articles
Plantronics Wired Headsets
Accessories
Headsets for 2.5mm Cordless Phones: Adapter Guide & Volume Fix
Most consumer cordless phones have a 2.5mm headset jack, not 3.5mm, and often output less audio than you'd want. Here...
Avaya
Avaya headset setup for one-X Agent and one-X Communicator
One-X Agent and one-X Communicator are softphones, so the headset plugs into the computer. The connection order, the ...
1 article
Bose UC Headphone
Review Bose 700 UC Headphones with USB adapter Review in Depth
Bose is a well know brand for the consumer based products as home speakers , sound bars, headphones and earplug and n...
1 article
Hearing Assistance
Accessibility
Hearing Aid Compatible (HAC) Headsets for Office Phones & Softphones
Hearing aid users have two very different headset options, and knowing which you need is the whole decision: a teleco...
1 article
Phone Systems
Cordless Phone
Industrial Long-Range Cordless Phones for Warehouses & Large Sites
Standard cordless phones can't cover a 250,000 sq ft warehouse or a 12-floor building. EnGenius DuraFon and FreeStyl ...
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